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Anmeldelser af Arenas Resort Victoria-Lauberhorn

3 out of 5
Arenas Resort Victoria-Lauberhorn
Wengen, Lauterbrunnen, BE

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 281 af i alt 482 anmeldelser" "
Bedømmelse på 8 − Udmærket. 158 af i alt 482 anmeldelser" "
Bedømmelse på 6 − Okay. 26 af i alt 482 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 482 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 482 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

9,0/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Carsten STEEN

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 3 nætter i september 2021

8/10 Udmærket

Rune

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel
Et rigtig hyggeligt og fint hotel ned gode faciliteter. God saltvands pool og fantastisk udsigt fra hotellet. Kunne ønske bedre håndtering af morgenmadsbuffeten især her under Covid. Der mangler styring af hygiejnen i buffeten. Nogle gæster spritter ikke hænder, nogle tager mad med fingrene osv.
Overnattede 3 nætter i september 2020
Svar fra Arenas Resort Victoria-Lauberhorn den 17. sep. 2020
Dear Rune Thank you very much for your stay in our resort and your great review. We really appreciate you liked our resort and could enjoy your holidays in Wengen. We would be pleased to welcome you again in our resort. All the best and best regards

8/10 Udmærket

Scott

Synes godt om: Rengøring, service og personale
It was a great spot, staff were very helpful. Was off-season Reno time, but still lovely
Overnattede 3 nætter i maj 2024

6/10 Okay

Bruce

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The photos must be from several years ago as the property is tired, clearly needs paint, and the rooms are college dorm-like. There should have also been a warning that the pool was closed as the “spa” descriptive and photos of the pool suggested something that was not consistent with our experience
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Peter

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
We rented a room at this property for a week ... which happened to be the vacation week for the area between ski season and summer vacation season. It was one of only two hotels (and housed the only restaurant) open in Wengen. Nonetheless, the staff was excellent and responsive, the restaurant (not technically a part of the hotel) served a good warm breakfast (for guests of the hotel only), and the meals at dinner were hot and tasty. I should imagine that the entire place is a hub of activity in ski season, and it is very convenient to the light rail service that connects the entire area (two minute walk). While the rooms were nothing fancy, they were clean and well maintained, and the maid service was top notch.
Overnattede 7 nætter i april 2024

6/10 Okay

James

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
We visited Wengen during the off season unfortunately (May 2-4). Was like a ghost town with very little open. The hotel is very tired and needs a full renovation which they have started construction on for the exterior. Duvets (too thick) and pillow cases were old and need replacement. Good shelving and hanging for clothes. Showers have fluctuating scolding hot to luke warm temperatures. The staff was very warm and helpful. The hotel restaurant Pasta & More is very good. The location is very convenient, 1 minute walk from the train station. Wengen is absolutely beautiful with views down to the iconic Lauterbrunnen valley. Outstanding!!!
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Akira

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
It located a small village and it takes a while to get to any tourist spot.
Overnattede 2 nætter i april 2024
Svar fra Hotel Victoria Lauberhorn den 27. maj 2024
Dear Akira,you are right. Wengen is a very small beautiful village, directly in the mountains but with all the cable cars and trains you can get everywhere without effort, enjoying the beautiful view.We hope that you enjoyed the wonderful scenery and will visit us again.With kind regardsHotel Victoria Lauberhorn

4/10 Dårligt

Bruna

Rejste i en gruppe
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We arrived at 8pm, the concierge didn’t bother talking much more than the very basics. We asked about the facilities and only then he bothered telling us that they were closed to renovations. So you book a Resort-Hotel, paying more than the others in the region hoping to use their so famous hot tub and 33c heated pool to only get told it was closed when you arrive? He also pointed us to the restaurant. Mind you it was 8pm and he didn’t bother telling us that it would close soon. We were 2 tourists women left with no place to eat in a ghost town. If he had told us it closed at 9pm (who knows what time that closed to be honest), we would have hurries instead of showering before heading there. Anyone, it was extremely disappointing the whole experience and we didn’t even get an “apology” for their facilities being closed, it was more of a “yeah not happening today” reaction from the coinciergs.
Overnattede 1 nat i april 2024

10/10 Fremragende

Hector

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The best place you can stay. We love it
Overnattede 2 nætter i april 2024

10/10 Fremragende

PI LEONG

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love the pools with jacuzzi! Rooms were clean and a wonderful view of the mountains. Great stay right beside the train station!
Overnattede 2 nætter i april 2024

10/10 Fremragende

Rachel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i april 2024

10/10 Fremragende

LUDMIL

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Graham

Overnattede 1 nat i februar 2024

10/10 Fremragende

Michel

Rejste med partner
Synes godt om: Service og personale, faciliteter
Goede prijs-prestatie ondanks dure Zwitserse Franc
Overnattede 7 nætter i februar 2024

10/10 Fremragende

peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect spot
Great location near station and fab spa
Overnattede 4 nætter i januar 2024

10/10 Fremragende

Hyungil

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
벵엔 온천
큰 풀장 형태의 온탕과 사우나 및 조식 포함이고 온탕과 사우나는 평소에는 저녁 8시까지지만 스키시즌 중 토일은 밤 10시까지 해서 스키타고 여유 있게 몸 풀 수 있습니다. 식당도 밤9시30분까지 하고 호텔 바로 앞에 맨리헨에 올라가는 곤돌라가 있고 가격도 경제적인 편이어서 여러 모로 추천입니다.
Overnattede 1 nat i januar 2024

8/10 Udmærket

Beat Jacques

Synes godt om: Rengøring, service og personale
Schöner Aufenthalt, zentral gelegen
Overnattede 2 nætter i december 2023
Svar fra Maximilian W. Dinkelaker den 17. jan. 2024
Lieber Beat,Vielen Dank für die tolle Bewertung, die Sie unserem Hotel und unseren Mitarbeitern gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!In der Zwischenzeit folgen Sie uns gerne auf facebook unter https://facebook.com/arenasresort.v.lauberhornMit freundlichen Grüßen,Ihr Gastgeber Maximilian W. Dinkelaker und das gesamte Team vom Arenas Resort Victoria Lauberhorn

10/10 Fremragende

Emilie

Overnattede 1 nat i januar 2024
Svar fra Maximilian W. Dinkelaker den 17. jan. 2024
Dear Emilie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Maximilian W. Dinkelaker and the entire team of the Arenas Resort Victoria Lauberhorn

10/10 Fremragende

Steven

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved this property for its location and spa/pool. The hotel needs a bit of TLC on the outside and the rooms could be updated a bit but totally offset by the spa/pool area. The spa/pool area had a main pool with waterfall/spray, sauna, steam room, hot/cold plunge pools, cold bucket, quiet area with beautiful views of the mountains and an outdoor hot tub with the same stunning views. Also could book massages. It is conveniently located in Wengen and short distance from train. Rooms were clean. Pool area could use a bit more attention but it was acceptable. View from room was also stunning. Overall really enjoyed our stay and would return.
Overnattede 6 nætter i december 2023
Svar fra Maximilian W. Dinkelaker den 17. jan. 2024
Dear Steven,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Maximilian W. Dinkelaker and the whole team of the Arenas Resort Victoria Lauberhorn

10/10 Fremragende

Rajkumar, CENTEVILLE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023
Svar fra Maximilian W. Dinkelaker den 17. jan. 2024
Lieber Rajkumar,Vielen Dank für die tolle Bewertung, die Sie unserem Hotel und unseren Mitarbeitern gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!In der Zwischenzeit folgen Sie uns gerne auf facebook unter https://facebook.com/arenasresort.v.lauberhornMit freundlichen Grüßen,Ihr Gastgeber Maximilian W. Dinkelaker und das gesamte Team vom Arenas Resort Victoria Lauberhorn

10/10 Fremragende

Jorge

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The heated pool is awesome
Overnattede 3 nætter i november 2023
Svar fra Maximilian W. Dinkelaker den 17. jan. 2024
Lieber Jorge,Vielen Dank für die tolle Bewertung, die Sie unserem Hotel und unseren Mitarbeitern gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!In der Zwischenzeit folgen Sie uns gerne auf facebook unter https://facebook.com/arenasresort.v.lauberhornMit freundlichen Grüßen,Ihr Gastgeber Maximilian W. Dinkelaker und das gesamte Team vom Arenas Resort Victoria Lauberhorn

10/10 Fremragende

Patrick

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff were incredible and the property was beautiful. The staff helped us have a wonderful time and were so friendly and helpful. The property and room was comfortable and located close to the train. The views fr the property were breath taking. The spa was an incredible addition and was clean and such a nice treat. Cannot recommend Arenas enough. Thank you!
Overnattede 3 nætter i november 2023
Svar fra Maximilian W. Dinkelaker den 17. jan. 2024
Dear Patrick,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Maximilian W. Dinkelaker & the entire Team of the Victoria Lauberhorn

10/10 Fremragende

Yazhiniyan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good property
Overnattede 3 nætter i november 2023

10/10 Fremragende

Luis Alejandro

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nos hospedamos por 3 noches y quedamos muy contentos con el servicio de toda la gente, muy amables, el desayuno muy rico y lo mejor de todo es la ubicación y las hermosas vistas de todo el valle

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i oktober 2023

8/10 Udmærket

Sandra

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Very close to the train station and shopping complex
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

Alexander

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Relaxing convenient stay. Pool, spa, sauna available at extra charge.
Overnattede 6 nætter i oktober 2023
Svar fra Hotel Victoria Lauberhorn den 29. okt. 2023
Dear Alexander, We are glad you enjoyed your time here in Wengen. The spa area with pool and sauna are always included in your stay. Kind regards

8/10 Udmærket

florence

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bel hôtel d'époque, belle salle de repas avec hauts plafonds. Un peu daté pour l'insonorisation qui serait à améliorer (on entend la TV, les conversations et Ies gens ronfler à côté) et les peintures extérieures (balcons en bois, volets) . Piscine très agréable, bien chaude à 33 degrés, parfait.
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i oktober 2023

10/10 Fremragende

Mónica, San cristobal

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good place
Overnattede 2 nætter i oktober 2023

8/10 Udmærket

walter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was within walking distance of all the shopping and restaurant areas.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

KEITH QITU

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A very friendly hotel with excellent location. It provides a wonderful swimming pool for exhausted guests to relax after their one-day mountain hike. Its staffs were so considerate that you simply felt stay home.
Overnattede 1 nat i september 2023

8/10 Udmærket

Paul

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i september 2023

6/10 Okay

Peter

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The hotel was fine but in need of refurbishment in some areas. The indoor pool was great after a days walking. One problem to report however. We booked a comfort double room which clearly showed a balcony and was listed as bigger than a cheaper economy double but the hotel reception tried to put us in an economy double only moving us to a comfort room after my complaint.
Overnattede 2 nætter i september 2023
Svar fra Hotel Victoria Lauberhorn den 29. okt. 2023
Dear Peter,thank you for your review. Concerning the room, not every comfort room in our hotel has a balcony. When available, we do try to give guests a room with a balcony. If you want a balcony guaranteed, you need to book a higher room classification.We hope you enjoyed your stay with us anyways.Kind regards from Wengen.

10/10 Fremragende

JAEUK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2023

10/10 Fremragende

Monica

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a great stay. The staff was friendly, and the location was super convenient as it was right by the train station. The views were also lovely.
Overnattede 2 nætter i september 2023

10/10 Fremragende

Carmen, Palm Desert

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient location
Overnattede 3 nætter i september 2023

8/10 Udmærket

Julie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location, easy access to train.
Great views, great service. Need more power outlets next to bed.
Pool area awesome
From 1st floor balcony
Overnattede 4 nætter i august 2023

10/10 Fremragende

Beth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very nice. Facilities well maintained. Great breakfast.
Overnattede 3 nætter i august 2023

8/10 Udmærket

Hiralal

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i august 2023

10/10 Fremragende

Sheetal

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay
Overnattede 2 nætter i august 2023

10/10 Fremragende

Giuliana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Conveniently located by the train station so it was easy to find and get to the property with lots of luggage. The pool is amazing and the rooms were spacious. Breakfast was excellent too.
Overnattede 2 nætter i august 2023

6/10 Okay

Ryan

Rejste med partner
Synes godt om: Faciliteter
Beautiful area, great breakfast
Overnattede 3 nætter i august 2023
Svar fra Maximilian W. Dinkelaker den 22. aug. 2023
Dear Ryan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. I fthere is anything we can do better - please let us know, we are eager to improve.Sincerely,Maximilian W. Dinkelaker and the Victoria Lauberhorn Team

8/10 Udmærket

Joseph Jeffrey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i august 2023

4/10 Dårligt

Barry

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
One step above camping. Beds are hard. Property is old. No AC. Hotels have one job: comfortable night sleep. Unfortunately, I did not have that here.

10/10 Fremragende

Taichi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i august 2023

2/10 Forfærdeligt

Janelle, bonita springs

Rejste med familie
The property is close to the train station, but so are all other hotels in Wengen. This hotel is in dire need of updates, and the worst part is that the rooms and bathrooms are ridiculously small!

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring
Overnattede 1 nat i august 2023

10/10 Fremragende

LEVIE, Anaheim

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff and view
Overnattede 2 nætter i august 2023

8/10 Udmærket

Alexandre

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
très bien
Overnattede 1 nat i august 2023