Maria at the hotel has problems with disabled people, the staff is not ADA compliant and the hotel is not ADA compliant. I could not stay at this hotel after Maria accused me of asking for the whole hotels AC to be shut off more than 10 times. I never said anything like this, and would strongly warn anyone disabled about this hotel and the treatment of disabled people by Maria in particular. This was a very scary experience just on the phone. I would never stay at a hotel with someone like Maria working there. People like that ruin disabled people's lives with intentionally going out of their way to not accommodate. I asked for a room with a window that opened and for a fragrance free room with HVAC I could ensure was not on. Maria kept screaming "WHAT? WHAT?" and I had to yell "H. V. A. C. Heating and cooling air conditioner" in order to get her to stop loudly screaming "WHAT?" in a very annoyed tone. Then moving on to fragrance free. "WHO TOLD YOU THAT???" about being able to get a fragrance free room on the same day. If you suffer from these disabilities then you know how bad things would get from here if you chose to stay here. Everything with this person was a fight. It was so disturbing and unsettling. She "doesn't know and has to ask manager" about refunding me for a hotel room I never went to, because she kept accusing me of asking them to shut off their entire hotel's AC. Then she emailed me days later (today) to say it again, after I explicitly told her to stop