Udendørs pool, parasoller, liggestole
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Anmeldelser af Crimson Resort and Spa Mactan

5 out of 5
Crimson Resort and Spa Mactan
Seascapes Resort Town, Mactan Island, Cebu City, Lapu-Lapu, Cebu

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 628 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 280 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 52 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 21 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 19 af i alt 1000 anmeldelser" "

9,0/10

Rengøring

9,4/10

Service og personale

9,0/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Samuel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best room condition, service with food. Will visit again for sure.
Overnattede 1 nat i maj 2024
Svar fra Sheilla den 11. maj 2024
Dear Samuel,Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that you enjoyed your stay as well.It is indeed our commitment to provide you with a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager

8/10 Udmærket

Toshiya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
施設も綺麗でスタッフも親切でとても良いホテルです。食事は外で食べた方が美味しいかな？
Overnattede 2 nætter i maj 2024
Svar fra Sheilla den 11. maj 2024
Dear Mr. /Ms. Toshiya,Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that you enjoyed your stay as well.It is indeed our commitment to provide you with a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

Olaf

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Top Hotel, sehr gepflegt und sehr warmes Ambiente. Sehr gutes Strandrestaurant, sehr Aufmerksames Personal, super Freundlich, Wow 👍👍👍Wir waren sehr Zufrieden Einziger Kritikpunkt: Der Pool war zu warm, keine Abkühlung möglich, das sollte man ändern.
Overnattede 4 nætter i april 2024
Svar fra Sheilla den 16. apr. 2024
Dear Olaf, Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that you enjoyed your overall stay. Rest assured that we will continue to improve our services. Looking forward to welcoming you back soon. Until then. Best Regards,Sheilla Mae ImbongGuest Service Manager

8/10 Udmærket

takuya

Overnattede 1 nat i marts 2024
Svar fra Sheilla den 16. apr. 2024
Dear Mr. /Ms.Takuya,Warm Greetings!Thank you for giving us a good rating and thank you for choosing Crimson Mactan. It has been a pleasure to serve you. We trust that you had an excellent and memorable experience with us.Rest assured that we will continue to improve our services. Until then. See you next time.Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

gihwan

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
good . healing time
Overnattede 2 nætter i marts 2024
Svar fra Jesster Marie Tubao den 27. mar. 2024
Dear Gihwan,Warm Greetings from Crimson Resort and Spa Mactan!Thank you for choosing our resort as your home during your vacation here in Cebu.We are delighted to know that you had a wonderful time during the days you've spent your vacation with us, thus making your stay a memorable one.Best Regards,Jesster Marie D. TubaoFront Office Manager

8/10 Udmærket

Hyunji

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
벌레도 있고 화장실 물때도 있고 아주 청결하진 않음 룸서비스도 음식이 좀.. 그리고 수영장 옆 까페 아이스크림 하나 주문해도 손님도 없는데 두스쿱 푸는데 십분이상 걸림ㅋㅋㅋ 대신 직원들이 매우 친절하고 프라이빗 비치가 발바닥은 아프지만 물고기용 빵도 줘서 물고기 잠수안해도 보이고 보트도 공짜
Svar fra Sheilla den 16. mar. 2024
Dear Mr. Hyunji,Warm Greetings!Thank you for taking the time to send us a review of your most recent stay.We are glad that you like the service we provide. I have also shared your feedback with my team so that we can take necessary measures to prevent such occurrences in the future. Rest assured that we are committed to continuously improving our services and enhancing our customers' experience. Best Regards,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

tomonori

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
スタッフがとてもフレンドリーで、日本人スタッフも 在籍されていてたすかりました。　
Overnattede 9 nætter i februar 2024
Svar fra Sheilla den 13. mar. 2024
Dear Mr./Ms. Tomonoro, Thank you for sending us a review of your most recent stay. It is through your feedback and comments that we get to improve not only our facilities but our services as well. We are glad to know that you had a great experience staying with us. This is indeed what we take pride on, is ensuring that our guests feel our warm and genuine service from the heart. We will also ensure that my team is informed of your kind words. This is indeed embodies the kind of service we continuously aim to provide. Your comments with regards to your stay will also be our daily motivation to ensuring quality of service is always top priority. Again we thank you for taking the time to send us this review and we look forward to welcoming you again soon. Best Regards,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

Marc

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very peaceful - perfect place for a short stay in Cebu!
Overnattede 1 nat i marts 2024
Svar fra Sheilla den 6. mar. 2024
Dear Marc, Thank you for sending us a review of your most recent stay. It is through your feedback and comments that we get to improve not only our facilities but our services as well. We are glad to know that you had a great experience staying with us. This is indeed what we take pride on, is ensuring that our guests feel our warm and genuine service from the heart. We will also ensure that my team is informed of your kind words. This is indeed embodies the kind of service we continuously aim to provide. Your comments with regards to your stay will also be our daily motivation to ensuring quality of service is always top priority. Again we thank you for taking the time to send us this review and we look forward to welcoming you again soon. Best Regards,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

ASUKA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Asuka den 27. feb. 2024
Dear Mr. /Ms.Asuka,Warm Greetings!Thank you for giving us a good rating and thank you for choosing Crimson Mactan. It has been a pleasure to serve you. We trust that you had an excellent and memorable experience with us.See you next time.Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

Spark

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful infinity pools, good food and cocktails, clean and comfort rooms.
Overnattede 6 nætter i februar 2024
Svar fra Sheilla den 8. feb. 2024
Dear Mr./Ms. Spark, Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that you enjoyed your stay as well.It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

SUNAE

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i februar 2024
Svar fra Sheilla den 8. feb. 2024
Dear Sunae, Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well.We trust that you had a great stay with us. Looking forward to see you again. Best Regards,Sheilla Mae ImbongGuest Service Manager

6/10 Okay

SUNGWON

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
제이파크 3박하고 2박 했는데 호텔 풍경이나 분위기는 좋은데~ 룸 크기나 편의시설 조식은 제이파크 보다 못하네요 둘이 있기는 좋을듯 가족끼리는 비추
Overnattede 2 nætter i januar 2024
Svar fra Sheilla den 2. feb. 2024
Dear Sungwon, Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well.While we wish you had a better experience with us, we also understand that you have your preferences.Rest assured that we will continue to improve our services. Until then. Best Regards,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

MEEJIN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
저는 너무 좋았어요! 객실이 엄청 현대적이고 그런 건 아니었지만 관리가 잘되어 깨끗했고 2박 하면서 '이게 휴가지..'하는 생각을 내내 했어요. 수영장도 토요일 제외하고는 한산하고 딱 휴식을 즐기기에 괜찮을 만큼의 한산함이었어요. 사람이 너무 없는 것도 많은 것도 아닌.. 그리고 체크아웃 하는 날 레이트 체크아웃을 하고 싶었지만 풀북이라 불가능이었는데, 직원분이 먼저 체크아웃하는 날도 다른 시설을 얼마든지 이용하라고 친절하게 설명해주셔서 너무 좋았어요. 5시까지 수영장 마음껏 이용하고 마사지 받고 공항가니까 밤비행기도 그렇게 부담스럽지 않고 좋았습니다. 세부에 또 간다면 꼭 다시 이용하고 싶어요!
Overnattede 2 nætter i januar 2024
Svar fra Sheilla den 2. feb. 2024
Dear Mr. Meejin, Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well.We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart.Our valued guests have truly grown fond of our facilities and our services. We are a place where in everyone has his own space and everyone from young to old can enjoy and relax. We again would like to thank you for your kind words. These words which are our daily motivation to keep pushing for quality and top notch service. We are already excited for your next visit wherein we look forward to exceeding your expectations again. Best Regards,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

??

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 3 nætter i januar 2024
Svar fra Sheilla den 2. feb. 2024
Dear Valued Guest, Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well.We trust that you had a great stay with us. Looking forward to see you again. Best Regards,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

Mese

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Sheilla den 30. jan. 2024
Dear Mr./Ms. Mese,Warm Greetings!We recognize your time is valuable and appreciate the feedback you have provided. Thank you for giving us a good rating. We trust that you had a great stay with us. We will continue to work to improve our services, and I hope you choose to stay with us again. Thank you.Sincerely,Sheilla Mae ImbongGuest Service Manager

8/10 Udmærket

hironori

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
総合的に素晴らしい！ 家族連れで行くならセブ島で最も良いホテルだと思う。 ホテルステイなら尚更。 ホテル内に買い物できるコンビニ等あればもっと良かった！ スタッフも笑顔でフレンドリー。 また秋頃行こう‼︎
Overnattede 4 nætter i januar 2024
Svar fra Sheilla den 28. jan. 2024
Dear Mr./Ms. Hironori,Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well.We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart.Our valued guests have truly grown fond of our facilities and our services. We are a place where in everyone has his own space and everyone from young to old can enjoy and relax. We again would like to thank you for your kind words. These words which are our daily motivation to keep pushing for quality and top notch service. We are already excited for your next visit wherein we look forward to exceeding your expectations again. Best Regards,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

Seonwoong

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
3대가 함께한 가족여행
부모님, 누나네, 저희가족 어른 6명에 아이 2명이 객실 3개에서 머물렀습니다. 디럭스룸 2개, 디럭스룸 정원전망 1개에서 머물렀습니다. 정원정망 방은 전체 크기는 조금 더 크지만 화장실이 많이 커지고 침실은 작아지기 때문에 굳이? 라는 생각이 많이 들었습니다. 그리고 디럭스룸 중 1개는 개미와 바퀴벌레, 알 수 없는 벌레가 발견됐었고 나머지 1개는 비교적 벌레가 없었습니다(홈매트를 사용해서 그럴 수도). 아 테라스에 죽은 바퀴벌레와 개미는 있었음. 그럼에도 불구하고 객실 컨디션이나 직원분들의 친절함도 너무 좋았고, 프라이빗비치는 기대이하였지만 수영장에서 보낸 시간들은 너무 재밌었습니다. 저희는 배달음식을 시켜먹진 않았고 크림존 수영장으로 룸서비스를 시켜먹었고, 수영 후 햄버거와 간식거리를 조금 사서 방에서 먹었습니다. 룸서비스와 수영장에서 시켜먹은 음식들은 전체적으로 가격을 생각하지 않더라도 별로였습니다. 특히 햄버거. 그리고 너무 오래걸리고 직원들끼리 소통이 안되는건지.. 뭔가 반복되는 일들이 생겼습니다. 다른건 해보지 않았고 선셋세일링을 했는데 배컨디션이나 나오는 음식등은 사설업체와 비교했을 때 좀 떨어질 수 있다고 생각하지만 숙소에서 바로 배를 타는 편리함, 스텝의 친절함에서 돈이 아깝지 않았습니다. 아이들이 있는 분들은 크림존에서 하는 행사? 같은것도 좋을거 같습니다. 저희 조카는 보물찾기에서 2등을 하고 인형을 받았는데 너무너무 좋아했습니다. 보라카이에 이어 두번째 크림슨 방문, 저희 가족은 만족스러웠습니다.
Overnattede 3 nætter i januar 2024
Svar fra Sheilla den 26. jan. 2024
Dear Mr. Seongwoong, Warm Greetings!Thank you for sending us a review of your most recent stay. It is through your feedback and comments that we get to improve not only our facilities but our services as well. We are glad to know that you had a great experience staying with us. This is indeed what we take pride on, is ensuring that our guests feel our warm and genuine service from the heart. Rest assured that we are committed to continuously improving our services and enhancing our customers' experience. Until then.Sincerely, Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

JEON YEOB

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Sheilla den 21. jan. 2024
Dear Mr./Ms. Jeon,Warm Greetings!Thank you for giving us a good rating. We trust that you enjoyed your stay. It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

Minah

Overnattede 2 nætter i januar 2024
Svar fra Sheilla den 16. jan. 2024
Dear Mr./Ms. Minah,Warm Greetings!Thank you for giving us a good rating. We trust that you enjoyed your stay. It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

stephanie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Freindliness of the staff was second to none
Overnattede 11 nætter i januar 2024
Svar fra Sheilla den 16. jan. 2024
Dear Ms. Stephanie,Warm Greetings!Thank you for giving us a good rating. We trust that you enjoyed your stay. It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

Annette

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A great property made wonderful by the exception service provided by the kindest staff in the world.
Overnattede 11 nætter i januar 2024
Svar fra Sheilla den 14. jan. 2024
Dear Annete,Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well.We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart.Our valued guests have truly grown fond of our facilities and our services. We are a place where in everyone has his own space and everyone from young to old can enjoy and relax. We again would like to thank you for your kind words. These words which are our daily motivation to keep pushing for quality and top notch service. We are already excited for your next visit wherein we look forward to exceeding your expectations again. Best Regards,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

Tom

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Sheilla den 14. jan. 2024
Dear Tom,Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well.We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart.Our valued guests have truly grown fond of our facilities and our services. We are a place where in everyone has his own space and everyone from young to old can enjoy and relax. We again would like to thank you for your kind words. These words which are our daily motivation to keep pushing for quality and top notch service. We are already excited for your next visit wherein we look forward to exceeding your expectations again. Best Regards,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

SAYURI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
施設もサービスも素晴らしい！
Overnattede 3 nætter i januar 2024
Svar fra Sheilla den 14. jan. 2024
Dear Sayuri,Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well.We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart.Our valued guests have truly grown fond of our facilities and our services. We are a place where in everyone has his own space and everyone from young to old can enjoy and relax. We again would like to thank you for your kind words. These words which are our daily motivation to keep pushing for quality and top notch service. We are already excited for your next visit wherein we look forward to exceeding your expectations again. Best Regards,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

Hazel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Sheilla den 14. jan. 2024
Dear Hazel,Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well.We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart.Our valued guests have truly grown fond of our facilities and our services. We are a place where in everyone has his own space and everyone from young to old can enjoy and relax. We again would like to thank you for your kind words. These words which are our daily motivation to keep pushing for quality and top notch service. We are already excited for your next visit wherein we look forward to exceeding your expectations again. Best Regards,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

Wai Leng

Overnattede 4 nætter i januar 2024
Svar fra Sheilla den 10. jan. 2024
Dear Mr. Park, Warm Greetings!Thank you for giving us a good rating. We trust that you enjoyed your overall stay. It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager

8/10 Udmærket

HYUK JUN

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i januar 2024
Svar fra Sheilla den 10. jan. 2024
Dear Mr. Hyuk, Warm Greetings!Thank you for giving us a good rating. We trust that you enjoyed your overall stay. It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

??

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
スタッフが親切
Overnattede 3 nætter i januar 2024
Svar fra Sheilla den 10. jan. 2024
Dear Valued Guest, Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that you enjoyed your stay as well. It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager

6/10 Okay

Rafael

Synes godt om: Rengøring, service og personale, værelsets komfort
Not value for money
To begin with, what is the point of adding the “spa” at the end if there is no spa available. Paying a premium for this is not worth it. Unable to use the spa for treatments/jacuzzy was such a disappointment. Furthermore, not all the restaurants advertised were open… Phone lines were down the whole stay. We had to literally walk to reception each time we wanted to request anything to eat or drink.
Overnattede 6 nætter i december 2023
Svar fra Sheilla den 10. jan. 2024
Dear Mr. Rafael, Warm Greetings from Crimson Resort and Spa Mactan! Thank you for taking the time in sharing your experiences during your stay with us. Your feedback stated were not up to our standard. Providing the highest level of service is our number one priority and we sincerely apologize for falling short your expectations. I have shared your feedback with my team, so we can do our best to ensure this does not occur again. As part of our commitment to deliver exceptional service, the resort undergone rehabilitation works especially the spa area.Rest assured that we will continue to strive and work hard to deliver exceptional guest experiences. I hope you choose to stay with us again when your travels bring you back to the area to see the the property development.Sincerely, Sheilla Mae ImbongGuest Service Manager

8/10 Udmærket

Suzanne

Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i december 2023
Svar fra Sheilla den 28. dec. 2023
Dear Mr./Ms. Suzanne,Warm Greetings! Thank you for giving us a good rating. We trust that you enjoyed your stay. Rest assured that we will continue to strive and work hard to deliver exceptional guest experiences. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely, Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

haein

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Sheilla den 16. dec. 2023
Dear Mr./Ms. Haein,Warm Greetings! Thank you for giving us a good rating. We trust that you enjoyed your stay. Rest assured that we will continue to strive and work hard to deliver exceptional guest experiences. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely, Sheilla Mae ImbongGuest Service Manager

8/10 Udmærket

Iva

Overnattede 2 nætter i december 2023
Svar fra Sheilla den 6. dec. 2023
Dear Mr. /Ms.Iva,Warm Greetings!Thank you for giving us a good rating. We will continue to work to improve our services, and I hope you choose to stay with us again. Thank you and until then. Sincerely,Sheilla Mae ImbongGuest Service Manager

8/10 Udmærket

EIJI

Rejste med partner
Synes godt om: Rengøring, service og personale
コロナの名残か今年夏の台風の影響なのか、宿泊棟の半分と一部レストランがクローズしていた。おかげで混んでるはずのインフィニティプールは空いてて快適ではあった。 スタッフのホスピタリティーや挨拶の徹底は今まで他国含め泊まったホテルの中でもトップクラスに良かった。またハーフブュッフェスタイルの朝食も非常に良かった。 敷地が広くタクシーでないと移動が厳しいことは事前に調べてあったが、タクシーは常駐しておらず呼ぶのに15分前後かかること、呼ぶ度に 100ペソかかることは想定外で残念だった。一方でホテルのレストランは高すぎて(円安の影響もあるが軽食で3000円程する)ホテル内だけで過ごすのは厳しいので外に出ざるを得ず実際レストランはガラガラでみんな外に出ていた。 部屋は清潔で快適だったが水回りの不具合(シャワーや浴槽の栓)は5つ星ホテルとしては残念
Overnattede 1 nat i november 2023
Svar fra Sheilla den 5. dec. 2023
Dear Mr./Ms. Eiji, Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that we made your stay extra-ordinary.As part of our commitment to deliver exceptional service, the resort undergone rehabilitation works.We also assure you that we are using high quality products that is why there's a difference in terms of prices.Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely, Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

Idris, Slough

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Crimson Resort might be the best resort we've ever stayed at. If I could give Crimson 10 stars, I would. Being a VIP expedia, every single staff made sure that we were looked after. We got a free room upgrade, free late check out and so much more. The staff are courteous and very accommodating. Crimson is located quite far from malls. You'd need a car to get around. We tried all 3 restaurants and all of them are very good. Breakfast is like fine dining. Restaurants and room service are on the expensive side which we already expect. However, the servings are pretty good. If we're ever back in Cebu, there's nowhere else we'd rather be. I will be recommending Crimson to family and friends. Good job to all the team
Overnattede 4 nætter i november 2023
Svar fra Sheilla den 5. dec. 2023
Dear Mr. /Ms.Idris,Warm Greetings!We recognize your time is valuable and appreciate the feedback you have provided. Thank you so much for your kind words. To better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with my team. We will continue to work to improve our services, and we are excited to welcome you again. Thank you.Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

Su Ji

Overnattede 2 nætter i november 2023
Svar fra Sheilla den 5. dec. 2023
Dear Mr./Ms. Su Ji,Warm Greetings! Thank you for giving us a good rating. We trust that you enjoyed your stay. Rest assured that we will continue to strive and work hard to deliver exceptional guest experiences. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely, Sheilla Mae ImbongGuest Service Manager

8/10 Udmærket

KangKye

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
직원들의 친절함은 따뜻함 그 자체! 크림슨을 즐기기 위해 들어가는거니 주변시설이 없는건 문제가 되지 않았다. 객실은 침구는 아주 청결하고 깨끗했으나 지난 몇년간의 먼지는 지속적으로 손길이 필요할듯하다.. 그럼에도 불구하고.. 베리 나이스!
Overnattede 2 nætter i november 2023
Svar fra Sheilla den 29. nov. 2023
Dear Mr. /Ms. Kangkye,Warm Greetings!We recognize your time is valuable and appreciate the feedback you have provided. Thank you so much for your kind words. To better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with my team. We will continue to work to improve our services, and I hope you choose to stay with us again. Thank you.Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

HEESUN

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
자연 친화적이고 편안합니다. 직원들의 서비스가 훌륭하고 수영장이 좋아서 편안하게 쉴 수 있습니다
Overnattede 7 nætter i november 2023
Svar fra Sheilla den 26. nov. 2023
Dear Mr./Ms. Heesun, Warm Greetings!Thank you for taking the time in sharing your experiences during your recent stay with us. We are all so glad to know that you enjoyed your stay as well. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely,Sheilla Mae ImbongGuest Service Manager

8/10 Udmærket

Steve

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i november 2023
Svar fra Sheilla den 26. nov. 2023
Dear Steve, Warm Greetings!Thank you for taking the time in sharing your experiences during your recent stay with us. We are all so glad to know that you enjoyed your stay as well. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

JONG YUL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Sheilla den 22. nov. 2023
Dear Mr./Ms. Jong Yul,Warm Greetings! Thank you for giving us a good rating. We trust that you enjoyed your stay. Rest assured that we will continue to strive and work hard to deliver exceptional guest experiences. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely, Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

Joan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Sheilla den 18. nov. 2023
Dear Ms. Joan,Warm Greetings! Thank you for giving us a good rating. We trust that you enjoyed your stay. Rest assured that we will continue to strive and work hard to deliver exceptional guest experiences. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely, Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

In

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
너무 편하고 좋았습니다
Overnattede 2 nætter i november 2023
Svar fra Sheilla den 13. nov. 2023
Dear Valued Guest, Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that we made your stay extra-ordinary.Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely, Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

yeonseon

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
태교여행이었는데 너무너무 만족하고 휴가 잘 보내고 갑니다.
Overnattede 2 nætter i november 2023
Svar fra Sheilla den 10. nov. 2023
Dear Yeonseon, Warm Greetings!Thank you for taking the time in sharing your experiences during your recent stay with us. We are all so glad to know that you enjoyed your stay as well. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

Daiki

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i november 2023
Svar fra Sheilla den 10. nov. 2023
Dear Daiki, Warm Greetings!Thank you for taking the time in sharing your experiences during your recent stay with us. We are all so glad to know that you enjoyed your stay as well. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

Hanseung

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Sheilla den 7. nov. 2023
Dear Valued Guest, Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that we made your stay extra-ordinary. See you next time.Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

Paulhorst

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Schönes Luxusresort in Mactan
Ein schönes Strandresort mit großem Pool und sehr gepflegter Gartenanlage. Es war alles sehr schön und der Service ist top, Das Frühstück ist herausragend und gut.
Overnattede 3 nætter i oktober 2023
Svar fra Sheilla den 3. nov. 2023
Dear Mr./Ms. Paulhorst, Warm Greetings!Thank you for taking the time in sharing your experiences during your recent stay with us. We are all so glad to know that you enjoyed your stay as well. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

Shota

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
スタッフのサービスはよく、併設しているレストランがいずれも美味しい。 空港から遠く、移動手段が乏しいのが難点だがタクシーはチャーターしてくれるため安全に移動できる
Overnattede 3 nætter i oktober 2023
Svar fra Sheilla den 3. nov. 2023
Dear Mr. Shote, Warm Greetings!Thank you for taking the time in sharing your experiences during your recent stay with us. We are all so glad to know that you enjoyed your stay as well. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

TAKURO

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
色々なプレゼントありがとうございました。
Overnattede 1 nat i oktober 2023
Svar fra Sheilla den 3. nov. 2023
Dear Mr. Takuro, Warm Greetings!Thank you for taking the time in sharing your experiences during your recent stay with us. We are all so glad to know that you enjoyed your stay as well. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely,Sheilla Mae ImbongGuest Service Manager

8/10 Udmærket

seung ku

Overnattede 3 nætter i oktober 2023
Svar fra Sheilla den 3. nov. 2023
Dear Mr. Seungku, Warm Greetings!Thank you for taking the time in sharing your experiences during your recent stay with us. We are all so glad to know that you enjoyed your stay as well. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

OSAMU

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
快適に過ごせました。スタッフは皆、笑顔で挨拶してくれて素晴らしいです。 朝食もメインは基本的なものからフィリピン料理まで選ぶことができ、ビュッフェもよかったです。 全ての施設がオープンしたら、また行きたいです。
Overnattede 4 nætter i oktober 2023
Svar fra Sheilla den 22. okt. 2023
Dear Mr./Ms. Osamu, Warm Greetings!Thank you for taking the time in sharing your experiences during your recent stay with us. We are all so glad to know that you enjoyed your stay as well. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 Fremragende

Jihee

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
꿈같은곳❣️ 직원들 너무 친절하고 착하고 피드백 바로바로 오고 음식 맛있고, 정말 여유를 찾는다면 크림슨으로 가세요 한국인 3/1 정도 보였고, 또 갈꺼에요 만족도 200프로 였어요 🩷
Overnattede 2 nætter i oktober 2023
Svar fra Sheilla den 10. okt. 2023
Dear Mr./Ms. Jihee, Warm Greetings!Thank you for taking the time in sharing your experiences during your recent stay with us and for the kind words. We are all so glad to know that you enjoyed your stay as well. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely,Sheilla Mae ImbongGuest Service Manager