Bar (på overnatningsstedet)
Tjek tilgængelighed

Anmeldelser af Sky Loft Hotel by Rixwell

4 out of 5
Sky Loft Hotel by Rixwell
Esplanadna Street 17, Kyiv

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 335 af i alt 504 anmeldelser" "
Bedømmelse på 8 − Udmærket. 130 af i alt 504 anmeldelser" "
Bedømmelse på 6 − Okay. 22 af i alt 504 anmeldelser" "
Bedømmelse på 4 − Dårligt. 3 af i alt 504 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 504 anmeldelser" "

9,4/10

Rengøring

9,0/10

Service og personale

9,0/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Casper

Overnattede 1 nat i februar 2022
Svar fra Nataliia Semko den 14. feb. 2022
Dear Casper! Thank you for choosing SKY LOFT HOTEL by RIXWELL for your stay and your feedback. We are glad that you enjoyed the hotel and our services. We look forward to welcoming you back in the nearest future! With best regards, Nataliia Semko Front Office Manager

10/10 Fremragende

Michael

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2022
Svar fra Nataliia Semko den 21. jan. 2022
Dear Michael! Thank you for choosing SKY LOFT HOTEL by RIXWELL for your stay and your feedback. We are glad that you enjoyed the hotel and our services. We look forward to welcoming you back in the nearest future! With kind regards, Nataliia Semko Front Office manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fine hotel
Bor altid der, når jeg er i kiev.. fin hotel
Overnattede 1 nat i december 2021
Svar fra Nataliia Semko den 10. jan. 2022
Dear Guest! We thank you so much for your wonderful comment! Words are not enough to express to you our gratitude for all these compliments regarding the service you experienced. Be assured that we have shared your feedback with all the team. Thank you so much and we look forward for your next visit. With best wishes, Nataliia Semko Front Office Manager

8/10 Udmærket

Ronni

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i oktober 2021
Svar fra Nataliia Semko den 10. dec. 2021
Dear Ronni! Thanks for your positive review! Thanks again and we hope to see you back soon at Sky Loft Hotel Kyiv by Rixwell! Best regards, Nataliia Semko Front Office Manager

8/10 Udmærket

Bjarne

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2021

2/10 Forfærdeligt

Claus

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stay away
Terrible security any person could just walk up to the counter/ reception and give a name and a room number and without asking for any ID they would just give a key me and my business partner tried that a few times !! If you want to stay safe then stay away
Overnattede 4 nætter i september 2021

10/10 Fremragende

Aleksander

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
One of the best places to stay in the city
Nice place to stay in CBD. But we used it for private family visit. City center and subway in the waking distance, huge shopping centers nearby. The hotel itself was a top-notch from front desk service, to bed linned quality, ending with an exquisite breakfast. Much recommended!
Overnattede 2 nætter i januar 2021
Svar fra Olga Svartsevich den 2. feb. 2021
Dear Aleksander, Thank you for your stay at Sky Loft Hotel by Rixwell and for your great review! Warm regards, Olga Svartsevich Director of Rooms

8/10 Udmærket

jesper

Forretningsrejsende
imeligt ophold her
Interessant hotel med et interessant klientel boende. Sengene er efter min svag for hårde at sove på. Housekeeping taler ikke engelsk. Ok værelser dog alle uden badekar hvis man er til det.
Overnattede 3 nætter i december 2020
Svar fra Olga Svartsevich den 3. jan. 2021
Dear Guest, Thank you for your stay at Sky Loft Hotel by Rixwell and for your review! Warm regards, Olga Svartsevich Director of Rooms

8/10 Udmærket

martin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
nice rooms
Nice rooms, nice location - but reception area and bar / restaurants needs upgrade
Overnattede 2 nætter i februar 2020

10/10 Fremragende

Martin

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2019

10/10 Fremragende

Søren, Odense, Denmark

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Central placering, roligt hotel, lækker værelser. Fantastisk hotel
Overnattede 4 nætter i august 2019

6/10 Okay

Adnan

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Fint hotel med dårlig service
Hotellet er fint og lækkert. Personalet er til gengæld ikke spor søde. Når man kommer ned til morgenmadsbuffeten (som i øvrigt ikke er særlig god), så kan de spørge op til fire gange, hvad mit værelsesnummer er, så de er helt sikre på, at jeg ikke har snydt, men rent faktisk betalt morgenmad. De glemmer til gengæld at sige godmorgen, hav en god dag og smile. Receptionisten spurgte ikke engang, da vi forlod hotellet, om det var et godt ophold. Det eneste hun var interesseret i, var at få mig til hurtigst muligt at betale for den plastik skraber, jeg fik nede ved receptionen. Alt i alt et fint hotel med dårlig service.
Overnattede 3 nætter i januar 2019

10/10 Fremragende

Julie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
God morgenmad og dejligt værelse
Dejligt, moderne og rent værelse. Meget god morgenmad
Overnattede 5 nætter i august 2018

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent property, nice staff and great location. Have stayed a number of times and it’s always been a good experience
Overnattede 1 nat i april 2024

10/10 Fremragende

Clay

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The prosperity it self was amazing, and then if you get the city veiw it’s even better. Gives you a fantastic veiw of the city at night.
Overnattede 1 nat i januar 2024
Svar fra Anna Lutsenko den 18. jan. 2024
Dear Clay,Thank you for your feedback as it's help us to improve our quality service. Hope to see you soon.Best regards,Sky Loft Team.

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 14 nætter i december 2023
Svar fra Anna Lutsenko den 18. jan. 2024
Dear Guest,Thank you for choosing Sky Loft. Hope to see you again.Best regards,Front Office Department.

6/10 Okay

const co

Overnattede 12 nætter i oktober 2023
Svar fra Anna Lutsenko den 20. nov. 2023
Dear guest,Thank you for choosing Sky Loft Hotel. Will be glad to see you soon.Best regards

10/10 Fremragende

Fadi

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Loved the hotel
It was amazing
Overnattede 8 nætter i oktober 2023
Svar fra Anna Lutsenko den 17. okt. 2023
Dear Fadi, Thank you for choosing Sky Loft Hotel. Will be glad to see you soon.Best regards,Anna Lutsenko,Front Office Department.

10/10 Fremragende

Steven

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Love the people, vibe and Hotel
Overnattede 4 nætter i september 2023
Svar fra Anna Lutsenko den 4. okt. 2023
Dear Steven, Thank you for choosing our hotel and for your warm feedback. Hope to see you soon.Beest regards.

10/10 Fremragende

Timothy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent choice.
Overnattede 3 nætter i maj 2023
Svar fra Antonina, Front Office Manager den 15. maj 2023
Dear Timothy, thank you for taking the time to leave your rating following your recent stay with us at Sky Loft Hotel! I wish you a wonderfull day and we will be glad to welcome you again in the nearest future. Kind regards, Antonina, Front Office Manager

8/10 Udmærket

Yiu Hung

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location, walking distance to the attractions with a big shopping mall next to it, convenient.
Svar fra Antonina den 27. feb. 2023
Dear Yiu Hung, thank you for taking the time to leave your rating following your recent stay with us at Sky Loft Hotel! We are happy to know that you were satisfied with the location of our hotel. I wish you a wonderfull day and we will be glad to welcome you again in the nearest future. Kind regards, Antonina, Front Office Manager

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel, modern, in the city center, but limited on parking. There was only one towel for my wife and I in the room.
Overnattede 1 nat i juli 2022
Svar fra Nataliia Semko den 4. aug. 2022
Dear Michael! First of all, let me thank you for choosing SkyLoft Hotel Kyiv by Rixwell International and for taking the time to share your experience of staying in our hotel. The feedback of our guests is extremely important to us because our main priority is the comfort of our guests. Kindly be informed that "Standard" room is equipped for one guest, but you can always contact our 24-hour reception desk with any requests and they will be happy to fulfill them within 15 minutes. Thank you once again for your feedback. We hope that your next visit will be even more pleasant and comfortable. Sincerely, Natalia Semko Front Office Manager

10/10 Fremragende

Lucas

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect in everything
Overnattede 2 nætter i maj 2022
Svar fra Nataliia Semko den 13. jun. 2022
Dear Lucas! Thank you for choosing SKY LOFT HOTEL by RIXWELL for your stay and your feedback. We are glad that you enjoyed the hotel and our services. We look forward to welcoming you back in the nearest future! With best regards, Nataliia Semko Front Office Manager

10/10 Fremragende

O

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2022
Svar fra Nataliia Semko den 24. mar. 2022
Dear Valued Guest! Thank you for choosing SKY LOFT HOTEL by RIXWELL for your stay and your feedback. We are glad that you enjoyed the hotel and our services. We look forward to welcoming you back in the nearest future! With kind regards, Nataliia Semko Front Office manager

10/10 Fremragende

Agnieszka

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2022

10/10 Fremragende

Mehmet

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Gute Lage , sauber, moderne neue Einrichtung, gutes Großes Bett .Meine erste Wahl bei der nächsten Kiew besuch .
Overnattede 2 nætter i februar 2022
Svar fra Nataliia Semko den 23. feb. 2022
Dear Mehmet! Thank you for your recent stay at the SkyLoft Hotel Kyiv by Rixwell and your comments! We are glad that you enjoyed the hotel and our services and appreciate you sharing your experince. Thank you for all of your positive comments. It is always nice to hear when we have gotten it right. With kind regards, Nataliia Semko Front Office Manager

2/10 Forfærdeligt

Sergii

Overnattede 1 nat i januar 2022
Svar fra Nataliia Semko den 23. feb. 2022
Dear Serhii Thanks for your review! I will share your feedback with my team. Thanks again and we hope to see you back soon! Best regards, Nataliia Semko Front Office Manager

10/10 Fremragende

philip

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
i liked convienece of location ,hotel was excellent staff very friendly and very helpful ,hotel was excellent rooms comfortble and very clean
Overnattede 7 nætter i februar 2022
Svar fra Nataliia Semko den 18. feb. 2022
Dear Philip! Thank you for choosing SKY LOFT HOTEL by RIXWELL for your stay and your feedback. We are glad that you enjoyed the hotel and our services. We look forward to welcoming you back in the nearest future! With best regards, Nataliia Semko Front Office Manager

10/10 Fremragende

Sam, Lafayette

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location. Easy access to the center of the city and Metro/Subway
Overnattede 1 nat i januar 2022
Svar fra Nataliia Semko den 18. feb. 2022
Dear Sam! Thank you for choosing SKY LOFT HOTEL by RIXWELL for your stay and your feedback. We are glad that you enjoyed the hotel and our services. We look forward to welcoming you back in the nearest future! With best regards, Nataliia Semko Front Office Manager

8/10 Udmærket

Kjell Fredrik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotell i Kiev
Fint hotell med store rom og behagelig seng. Strykebrett og strykehjen på rommet.
Overnattede 3 nætter i januar 2022
Svar fra Nataliia Semko den 14. feb. 2022
Dear Kjll Fredrik! Thank you for choosing SKY LOFT HOTEL by RIXWELL for your stay and your feedback. We are glad that you enjoyed the hotel and our services. We look forward to welcoming you back in the nearest future! With best regards, Nataliia Semko Front Office Manager

8/10 Udmærket

Martin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location, internet connection good, good views, lot of close restaurants. Found a nice one called the Reberbar. Easy to get taxis. Good for business and tourist. 100 percent recommendation.
Overnattede 3 nætter i januar 2022
Svar fra Nataliia Semko den 27. jan. 2022
Dear Martin! It was a pleasure to have you as our guest at SkyLoft Hotel Kyiv by Rixwell and we are very glad to learn that our products and services exceeded your expectations. We look forward to welcoming you back in a not so distant future. Best regards, Nataliia Semko Front Office Manager

8/10 Udmærket

Tomasz

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kiev
Nice location in Kiev, rooms quite OK but breakfast should be better
Overnattede 3 nætter i januar 2022
Svar fra Nataliia Semko den 24. jan. 2022
Dear Tomasz! Thank you for choosing SKY LOFT HOTEL by RIXWELL for your stay and your feedback. We are glad that you enjoyed the hotel and our services. We look forward to welcoming you back in the nearest future! With kind regards, Nataliia Semko Front Office manager

10/10 Fremragende

Billy

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff is extraordinary in all areas of service; and security is top notch
Overnattede 6 nætter i januar 2022
Svar fra Nataliia Semko den 24. jan. 2022
Dear Billy! Thank you for choosing SKY LOFT HOTEL by RIXWELL for your stay and your feedback. We are glad that you enjoyed the hotel and our services. We look forward to welcoming you back in the nearest future! With kind regards, Nataliia Semko Front Office manager

8/10 Udmærket

Ramiz

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2022
Svar fra Nataliia Semko den 21. jan. 2022
Dear Ramiz! Thank you for choosing SKY LOFT HOTEL by RIXWELL for your stay and your feedback. We are glad that you enjoyed the hotel and our services. We look forward to welcoming you back in the nearest future! With kind regards, Nataliia Semko Front Office manager

10/10 Fremragende

Dan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Toppen
Vi var supernöjda med hotellet! Fräscht, trevlig personal och låg jätte bra! 10 av 10!
Overnattede 3 nætter i januar 2022
Svar fra Nataliia Semko den 17. jan. 2022
Kära Dan! Tack för att du valde att bo hos oss. Vi uppskattar din feedback. Vänliga hälsningar, Nataliia Semko Front Office Manager

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A great stay in Kyiv
Good location (right next to Gulliver mall) a few minutes walk from Khreshatik, friendly staff, modern, would definitely stay there again.
Overnattede 3 nætter i januar 2022
Svar fra Nataliia Semko den 12. jan. 2022
Dear John! It was a pleasure to have you as our guest at SkyLoft Hotel Kyiv by Rixwell and we are very glad to learn that our products and services exceeded your expectations. We look forward to welcoming you back in a not so distant future. Best regards, Nataliia Semko Front Office Manager

10/10 Fremragende

SAAD

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2022
Svar fra Nataliia Semko den 12. jan. 2022
Dear Saad! Thank you for your feedback. See you at the Sky Loft Hotel Kyiv by Rixwell! With best regards, Nataliia Semko Front Office Manager

10/10 Fremragende

Peter

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I have nothing to fault this wonderful hotel. Great location, friendly staff, rooms are tasteful and new, bed is comfortable, gym is a decent size for the few guests that use it.
Overnattede 11 nætter i december 2021
Svar fra Nataliia Semko den 10. jan. 2022
Dear Peter! We thank you so much for your wonderful comments! Words are not enough to express to you our gratitude for all these compliments regarding the service you experienced. Be assured that we have shared your feedback with all the team. Thank you so much and we look forward for your next visit. With best wishes, Nataliia Semko Front Office Manager

8/10 Udmærket

Azad

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2021
Svar fra Nataliia Semko den 10. jan. 2022
Dear Azad! Thank you for choosing SKY LOFT HOTEL by RIXWELL for your stay and your feedback. We look forward to welcoming you back in the nearest future! With kind regards, Nataliia Semko Front Office manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Central Kiev
Overnattede 2 nætter i januar 2022
Svar fra Nataliia Semko den 10. jan. 2022
Dear Guest! Thank you for choosing SKY LOFT HOTEL by RIXWELL for your stay and your feedback. We look forward to welcoming you back in the nearest future! With kind regards, Nataliia Semko Front Office manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good value for price
Nice hotel in the good location. Registration takes some time, lack of staff on receiption and not too kind
Overnattede 3 nætter i december 2021
Svar fra Nataliia Semko den 10. jan. 2022
Dear Guest! Thank you for choosing SKY LOFT HOTEL by RIXWELL for your stay and your feedback. We look forward to welcoming you back in the nearest future! With kind regards, Nataliia Semko Front Office manager

10/10 Fremragende

Ahmad

Overnattede 1 nat i januar 2022
Svar fra Nataliia Semko den 10. jan. 2022
Dear Ahmad! Thank you for choosing SKY LOFT HOTEL by RIXWELL for your stay and your feedback. We look forward to welcoming you back in the nearest future! With kind regards, Nataliia Semko Front Office manager

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Could have been five points...
Very good location, very good view. Very good breakfast, very polite luggage guy who help with luggage. But a full score in taken down by reception. We hadd gifts that had to be stored cold. Refridgerator in room did not work so we asked reception if hotell could store for us in kitchen. They where just laughing at us and where arrogant and not helpfull. So one star for help from reception, five star for the others. A total score of three. Management have some work to do with reception. A total impression is never better than the lowest performance.
Overnattede 1 nat i december 2021
Svar fra Nataliia Semko den 10. jan. 2022
Dear Guest! Let me thank you for choosing Sky Loft Hotel Kyiv by Rixwell and sharing your experience as well as the feedback - this is much appreciated! On behalf of the hotel team, kindly accept my sincere apology for the inconvenience that might have affected your impression. We constantly try to improve the service in order to make the stay pleasant for every guest. We hope to see you again and let us a chance to make your next stay excellent. Best wishes, Nataliia Semko Front Office Manager

8/10 Udmærket

Jenny

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2021
Svar fra Nataliia Semko den 10. jan. 2022
Dear Jenny! Thank you for choosing SKY LOFT HOTEL by RIXWELL for your stay and your feedback. We look forward to welcoming you back in the nearest future! With kind regards, Nataliia Semko Front Office manager

10/10 Fremragende

Viacheslav

Overnattede 2 nætter i december 2021

8/10 Udmærket

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good nor great
This is a solid business class hotel in a very good location for just about any purpose you'd be in Kyiv. I've stated there 5 times in the last 12 months but there are some things lacking. The towels are pretty low quality and the edges of every towel on this recent stay were frayed due to age (except 1). That's inexcusable at a hotel at this level. Get new towels. Second, I had to ask for a replacement laundry bag for two days at the front desk. Phone to front desk didn't work despite complaining a couple times and when request was made in person it was forgotten. Will probably stay again due to location but I had to check out due to an unanticipated trip extension, the didn't have rooms supposedly andcthe new hotel is a step above for sure in service and quality. After stayung in the new hotel a few days Skyloft may have lost me
Overnattede 2 nætter i december 2021
Svar fra Nataliia Semko den 12. jan. 2022
Dear Paul! Thank you for sharing your experience as well as the feedback - this is much appreciated. On behalf of the hotel team, kindly accept my sincere apology for the inconveniences that might have affected your impression. Feedback like yours is very important to us and please be assured that your comments have been passed on to the team to see any required improvement and action. Best regards, Nataliia Semko Front Office Manager

10/10 Fremragende

MR J C

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A perfect hotel in location and comfort
A lovely comfy, clean hotel. Such friendly and helpful staff. Rooms were of a good size and if you can get the City view rooms it is worth it.
Overnattede 4 nætter i december 2021
Svar fra Nataliia Semko den 10. jan. 2022
Dear Guest! We very much appreciate your positive comments about your stay at Sky Loft Hotel by Rixwell. I have shared your comments with the staff so that they are aware of their contribution to your satisfaction. Positive feedback from our guest is our best reward. We look forward to welcoming you again. With all gratitude and appreciation Nataliia Semko Front Office Manager

10/10 Fremragende

Olena

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Лучшая гостиница в Киеве была уже много раз и всегда рада вернуться
Overnattede 4 nætter i december 2021
Svar fra Nataliia Semko den 12. jan. 2022
Уважаемая Елена! Мы хотели бы души поблагодарить Вас за такой замечательный отзыв и за выбор Sky Loft Hotel Kyiv by Rixwell. Всей команде приятно увидеть Вашу высокую отметку, и узнать, что Вы получили приятные впечатления от пребывания с нами. Наша команда надеется на новую встречу в ближайшем будущем. С наилучшими пожеланиями, Наталия Семко Front Office Manager

6/10 Okay

Olga

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2021
Svar fra Nataliia Semko den 12. jan. 2022
Dear Olga! Thank you for your feedback. See you at the Sky Loft Hotel Kyiv by Rixwell! With best regards, Nataliia Semko Front Office Manager

2/10 Forfærdeligt

Yehuda

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
they double charged me for room fees they took 400 EUR in cash when i checked out then billed my CC an additional 400 EUR after i left
Overnattede 3 nætter i december 2021
Svar fra Nataliia Semko den 23. dec. 2021
Dear Yehuda! Let me thank you for choosing Sky Loft Hotel by Rixwell and sharing your experience as well as the feedback - this is much appreciated! Kindly be informad that we hav checked your reservation. When you've checked in you paid full amount for your accommodation. Extra charge for Smoking (in the room) fee you've paid while check out. Unfortunatelly, due to hotel policy and Ukrainian legislation it is not allowed to smoke inside buildings especially in hotel rooms. These rules are specified in the guest's registration cards which are signed by guests upon check in. We hope that your next visit to our hotel will take place in a more comfortable way, and we will do our best to make your stay unforgettable. With best wishes, Nataliia Semko Front Office Manager