Udendørs pool, parasoller, liggestole
Tjek tilgængelighed

Anmeldelser af Mandarin Oriental, Kuala Lumpur

5 out of 5
Mandarin Oriental, Kuala Lumpur
Kuala Lumpur City Centre, Kuala Lumpur

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 734 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 189 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 45 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 17 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 15 af i alt 1000 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,2/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Morten

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i marts 2023
Svar fra Christian Tavelli den 22. mar. 2023
Dear MortenThank you for your 10/10post.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Fremragende

Holger

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel på alle områder
Super service og høj hotel kvalitet på alle områder
Overnattede 3 nætter i februar 2023
Svar fra Christian Tavelli den 9. mar. 2023
Dear HolgerThank you for your 10/10 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 4 nætter i november 2022
Svar fra Christian Tavelli den 16. nov. 2022
Dear AnonymousThank you for your review.We greatly appreciate your kind patronage and hope to see you again soon!Best regards

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i juni 2022
Svar fra Christian Tavelli den 7. jul. 2022
Dear Anonymous Thank you for your 10/10 post! We greatly appreciate your kind patronage and hope to see you again soon. Best regards

10/10 Fremragende

Charlotte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Luksus og store hjælpsomhed
Et dejligt sted, centralt og bekvemt. Fantastiske faciliteter i både behandling, pool området og restauranter i hotellet.
Overnattede 7 nætter i marts 2020
Svar fra Christian Tavelli den 2. jun. 2020
Dear Charlotte Thank you for your lovely feedback and 10/10 score. We greatly appreciate your kind patronage and look forward to welcome you back to our hotel.

10/10 Fremragende

Sami

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk
Dejligt hotel med gode omgivelser
Overnattede 3 nætter i februar 2020
Svar fra Christian Tavelli den 17. mar. 2020
Dear Sami Thank you for your 10/10 post! We greatly appreciate your kind patronage and look forward to welcome you back to our hotel.

10/10 Fremragende

Jesper

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel We loved the pool area and dining area. The restaurants was nice and food was delicious, the service was the best.
Overnattede 1 nat i februar 2020
Svar fra Christian Tavelli den 28. feb. 2020
Dear Jesper Than you for your positive feedback and the 10/10 post. We greatly appreciate your kind patronage and look forward to welcome you back to our hotel.

10/10 Fremragende

Jakob Stengel, Copenhagen, Denmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
KL’s best hotel - and outstanding value for money
Absolutely exquisite hotel with the friendliest and most service-minded staff, spacious and fine decorated rooms with great views to the Petronas Towers, stunning breakfast buffet, and great location. Would definitely stay again.
Overnattede 4 nætter i august 2019
Svar fra Frank P Stocek den 28. aug. 2019
Dear Jakob Stengel Thank you for your compliments on our hotel and the excellent 10/10 score. We greatly appreciate your kind patronage and look forward to welcome you back to our hotel.

10/10 Fremragende

Will

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good
Overnattede 3 nætter i april 2024

10/10 Fremragende

Santiago

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Vista a las torres franca desde mi recámara . El servicio de concierge y excelente!
Overnattede 1 nat i maj 2024

8/10 Udmærket

HASSANE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Un rénovation des chambres devient nécessaire
Overnattede 3 nætter i maj 2024

10/10 Fremragende

MASAMI

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
ホテルのサービス、ロケーション、どれをとっても最高です！いつも利用させてもらってます！
Overnattede 3 nætter i maj 2024
Svar fra Martin Schnider den 9. maj 2024
Dear MASAMIThank you for your lovely feedback and excellent review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Fremragende

Nikki

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service, clean rooms and very convenient.
Overnattede 5 nætter i april 2024
Svar fra Martin Schnider den 7. maj 2024
Dear NikkiThank you very much for the excellent review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Fremragende

Ben habel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and food
Overnattede 6 nætter i april 2024
Svar fra Martin Schnider den 30. apr. 2024
Dear Ben habelThank you for your excellent review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Fremragende

Le

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Money aint green
Overnattede 2 nætter i april 2024
Svar fra Martin Schnider den 30. apr. 2024
Dear LeThank you for your review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Fremragende

Miyuki

Overnattede 1 nat i april 2024

8/10 Udmærket

Christopher, Atlanta

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overall a nice property. My only critique would be related to staff follow through. I requested a car service from the airport. None arrived. I booked a tour through the concierge only to show up at the designated time with no record of the booking.
Overnattede 5 nætter i april 2024
Svar fra Martin Schnider den 17. apr. 2024
Dear ChristopherThank you for your feedback and we have noted your comments on the airport transfer for review to improve our service level. My sincere apologies for the inconvenience caused on this occasion.We greatly appreciate your kind patronage and hope to see you again soon.Best regards,

8/10 Udmærket

Jimmy, Los Angeles

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Reception staffs need more training, upselling room upgrade with MO option, final invoice has double billing. Had to call to get it revised and credited.
Overnattede 4 nætter i april 2024
Svar fra Martin Schnider den 17. apr. 2024
Dear JimmyThank you for your feedback and we have noted your comments on our reception service for immediate address to improve our service level. My sincere apologies for the inconvenience caused on this occasion.We greatly appreciate your kind patronage and look forward to welcoming you back for a seamless stay the next time.Best regards,

10/10 Fremragende

OXANA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024
Svar fra Martin Schnider den 26. apr. 2024
Dear OXANAThank you for the excellent review. We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Fremragende

peter, Grimsby

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
From the moment we arrived at the hotel the staff were very welcoming and friendly.Allthe staff had lots of advice to give us abd heped us anyway they could .We would highly recommend it to anyone
Overnattede 3 nætter i april 2024
Svar fra Martin Schnider den 12. apr. 2024
Dear PeterThank you for your feedback and excellent review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Fremragende

BABAK

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A great place that I plan to stay again at soon. The staff are friendly and helpful, including specially Aslam and Fendi who are so service-minded and cheerful which is always nice!
Overnattede 3 nætter i marts 2024
Svar fra Martin Schnider den 3. apr. 2024
Dear BABKThank you for your excellent review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Fremragende

Manisah

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Impeccable service
Overnattede 3 nætter i marts 2024
Svar fra Martin Schnider den 1. apr. 2024
Dear ManisajThank you for your 5/5 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

8/10 Udmærket

mang ting cindy chow

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good location, big shopping centres next door, lots eateries around too. Happy with our shopping everyday.
Overnattede 5 nætter i marts 2024
Svar fra Martin Schnider den 1. apr. 2024
Dear mang ting cindyThank you for your feedback and we are happy to hear that you had an enjoyable stay. We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Fremragende

Rhys

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing hotel, absolute luxury and incredible service
Overnattede 3 nætter i marts 2024
Svar fra Martin Schnider den 1. apr. 2024
Dear RhysThank you for your 10/10 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Fremragende

SATOMI

Overnattede 1 nat i marts 2024
Svar fra Martin Schnider den 22. apr. 2024
Dear SATOMIThank you for your excellent review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Fremragende

Ralf

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Alles bestens, super Lage. Von hier aus ist alles sehr gut erreichbar. Sehr freundliche Mitarbeiter jederzeit verfügbar 👍
Overnattede 3 nætter i marts 2024
Svar fra Martin Schnider den 1. apr. 2024
Dear RalfThank you for your feedback and 5/5 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

8/10 Udmærket

Peter, Nuernberg

Overnattede 1 nat i marts 2024
Svar fra Martin Schnider den 17. apr. 2024
Dear PeterThank you for your review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards,

10/10 Fremragende

Sei

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
マンダリンとしては価格を控えめにしてくれている。それで持って朝食などは美味しいし品数も多い。 クラブアクセスをつけましたが、アフタヌーンティーはそれほど。カクテルタイムは軽食などですけど美味しいものも👍 スリアKLCCに隣接しているので雨でもショッピングや食事に困らないのは最高。 タイムズスクエアくらいまでなら歩いてもさほど苦にはならないです。日陰さえ通れれば、、 スタッフの方も悪い印象は一切受けませんでした☺️
Overnattede 6 nætter i marts 2024
Svar fra Martin Schnider den 1. apr. 2024
Dear SeiThank you for sharing your feedback and your 5/5 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Fremragende

YUYA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024
Svar fra Martin Schnider den 1. apr. 2024
Dear YUYAThank you for your 5/5 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Fremragende

Makito

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i marts 2024
Svar fra Martin Schnider den 1. apr. 2024
Dear MakitoThank you for your 5/5 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Fremragende

Nap

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent, friendly staff
Overnattede 3 nætter i marts 2024
Svar fra Martin Schnider den 21. mar. 2024
Dear NapThank you for your 5/5 post!We greatly appreciate your kind patronage and look hope to see you again soon.Best regards

10/10 Fremragende

takashi

Overnattede 1 nat i marts 2024
Svar fra Martin Schnider den 9. apr. 2024
Dear takashiThank you for your 5/5 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

8/10 Udmærket

Andrew

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
We were in room 704, 3-bedroom executive suite and throughout the night we heard the lift bell sounding, very disappointing for an expensive suite.
Overnattede 1 nat i marts 2024
Svar fra Martin Schnider den 21. mar. 2024
Dear AndrewThank you for your feedback and we have noted your comments on the lift bell sound for review to ensure our guests' experience. Please accept my sincere apologies for the inconvenience caused and we have also updated your guest profile to ensure a room away from the lift for your future visitis.We greatly appreciate your kind patronage and look forward to welcoming you back to our hotel for a seamless stay the next time.Best regards

8/10 Udmærket

Hirofumi

Overnattede 1 nat i marts 2024
Svar fra Martin Schnider den 3. apr. 2024
Dear HirofumiThank you for your review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Fremragende

Hiroshi

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good hospitality. Every staff supported us with warm heart. I felt very good OMOTENASHI !
Overnattede 2 nætter i marts 2024
Svar fra Martin Schnider den 13. mar. 2024
Dear HiroshiThank you for your excellent feedback and review.We greatly appreciate your kind patronage and hope to see you again soon!Best regards

8/10 Udmærket

AYAKA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Martin Schnider den 21. mar. 2024
Dear AYAKAThank you for your kind review.We greatly appreciate your kind patronage and look forward to welcoming you back to our hotel in the near future.Best regards

10/10 Fremragende

Toby

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient and very nice location. Staff was EXTREMELY friendly and accommodating.
Overnattede 4 nætter i februar 2024
Svar fra Martin Schnider den 7. mar. 2024
Dear TobyThank you for your feedback and 5/5 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Fremragende

GO

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The event on first floor was so noisy. This is only disappointed for us.
Overnattede 1 nat i marts 2024
Svar fra Martin Schnider den 12. mar. 2024
Dear GOThank you for your kind review and we have noted your comments on the noises on the floor for review to ensure our guests' expectation. Please accept my sincere apologies for the inconvenience caused on this occasion. .We greatly appreciate your kind patronage and look forward to welcoming you back for a seamless stay in the future.Best regards

2/10 Forfærdeligt

Tracy

Synes ikke om: Service og personale
You scammed me and should should double check on reservations refund my money a scammer used my card to purchase a room on the Marc 2/3 and I didn’t place it so it’s been reported to the fraud department .. shame on you
Overnattede 1 nat i marts 2024

10/10 Fremragende

Roxanne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms were very nice and clean. The staff were very helpful and friendly
Overnattede 3 nætter i februar 2024
Svar fra Martin Schnider den 7. mar. 2024
Dear RoxanneThank you for your feedback and 5/5 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Fremragende

MHDY, San Juan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location
Overnattede 5 nætter i februar 2024
Svar fra Martin Schnider den 5. mar. 2024
Dear MHDYThank you for your 5/5 post.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Fremragende

Judy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Most everyone was very nice. There were a few incidents where the customers were very rude. The waiters were not the most attentive in the restaurant
Overnattede 2 nætter i februar 2024
Svar fra Martin Schnider den 7. mar. 2024
Dear JudyThank you for your feedback and we have noted your comments on our waiters for review to improve our service level. We greatly appreciate your kind patronage and look forward to welcoming you back for a seamless stay in the future.

10/10 Fremragende

Warren

Overnattede 3 nætter i februar 2024
Svar fra Martin Schnider den 25. mar. 2024
Dear WarrenThank you for your 5/5 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

8/10 Udmærket

Amanda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Cosy and convenient location! However, slamming of doors by guests on same floor in early hours of the morning disturb a good night sleep! and Airconditioning sound obvious in this room. Previous stay always been good so was quite disappointed this time.
Overnattede 1 nat i februar 2024
Svar fra Martin Schnider den 5. mar. 2024
Dear AmandaThank you for your feedback and we have noted your comments on the noisy aircon in the room for immediate address to ensure our guests' experience. Please accept my sincere apologies for the inconvenience caused.We greatly appreciate your kind patronage and look forward to welcoming you back for a seamless stay in the future.Best regards

10/10 Fremragende

Jessica

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was my first time staying at the Mandarin Oriental in Malaysia. Staff is extremely nice and polite and really tries to help. They accommodate as much as they can. The rooms are spacious and fine, but could use an update. Even some of the buttons lost its coating. The room had a weird smell, but I assume it's probably from a cleaning agent. At least I know the room is clean. There was an unknown charge during checkout, but as soon as I mentioned it to the staff, they corrected it. The water pressure in the shower is the best. The best things about the hotel are the staff, location and building. I will definitely stay again next time I'm in town.
Overnattede 2 nætter i februar 2024
Svar fra Martin Schnider den 5. mar. 2024
Dear JessicaThank you for your feedback and 5/5 post.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Fremragende

Chheng

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 3 nætter i februar 2024
Svar fra Martin Schnider den 28. feb. 2024
Dear ChhengThank you for your 5/5 post.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

6/10 Okay

Yuk-Choi

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
My room was next to fire exit door which was seldom closed. Room was noisy, one could clearly hear when one's neighbours took their shower. The property facilities are dated and require major renovations.
Overnattede 4 nætter i februar 2024
Svar fra Martin Schnider den 28. feb. 2024
Dear Yuk-ChoiThank you for your feedback and our sincere apologies on the noises from the next room. Rest assured that we have noted your comments for review to ensure our guests' expectations.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Fremragende

Corinthia

Overnattede 4 nætter i februar 2024
Svar fra Martin Schnider den 21. mar. 2024
Dear CorinthiaThank you for your 5/5 post!We greatly appreciate your kind patronage and look hope to see you again soon.Best regards

8/10 Udmærket

Christine, APO

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i februar 2024
Svar fra Martin Schnider den 28. feb. 2024
Dear ChristineThank you for your review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Fremragende

gaia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Struttura molto bella attaccata alle Petronas in una zona piena di negozi e ristoranti e molto vicina alla metro. Camera ampia pulita e comoda, colazione mmolto buona
Overnattede 2 nætter i februar 2024
Svar fra Martin Schnider den 16. feb. 2024
Dear gaiaThank you for your lovely feedback and 5/5 post!We greatly appreciate your kind patronage and hope to see you again soon!Best regards