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Anmeldelser af Megasaray Westbeach Antalya

5 out of 5
Megasaray Westbeach Antalya
Gursu Mah., Akdeniz Blv. 192, Konyaalti, Antalya

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 222 af i alt 348 anmeldelser" "
Bedømmelse på 8 − Udmærket. 83 af i alt 348 anmeldelser" "
Bedømmelse på 6 − Okay. 18 af i alt 348 anmeldelser" "
Bedømmelse på 4 − Dårligt. 11 af i alt 348 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 348 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,8/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Yasmin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is actually the best hotel I have been to. Will definitely be coming back.
Overnattede 5 nætter i maj 2024
Svar fra Eren Ozkaya / CRM Specialist / Megasaray Hotels den 15. maj 2024
Dear Yasmin,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

8/10 Udmærket

Connie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hjælpsom personale og god service
Overnattede 7 nætter i februar 2024
Svar fra Aida Karsli den 21. feb. 2024
Dear Guest,Thank you so much for taking your time for writing a review about our hotel. Your feedback is very important for us in order to continiously improve our hotel and service quality.It is nice to hear that you had a good time at our hotel and you could enjoy your stay.We wish you all the best and are hoping to welcome you again at our hotel.Yours sincerely,Aida Karsli Guest Relations Manager

10/10 Fremragende

Hayati

Overnattede 5 nætter i december 2023
Svar fra Aida Karsli den 25. dec. 2023
Değerli Misafirimiz;Değerlendirme için teşekkür ederiz.Umuyoruz Megasaray West Beach otelimizi en yakın zamanda ziyaret edersiniz.SaygılarımlaAida Karslı Misafir İlişkileri Müdürü

10/10 Fremragende

Ufuk

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Professionelt service
Perfekt 5 stjernet hotel med alt. Personale altid smilende og hjælpsom.
Overnattede 4 nætter i december 2023
Svar fra Aida Karsli den 16. dec. 2023
Dear Guest;Thank you for your kind comment and satisfaction. A nice vacation makes us as happy as you. It inspires us to be better. On behalf of our managers and all employees, we would like to thank you for choosing us. We would like to inform you that we look forward to welcome you again, and your comments shed light on our vision to improve us every day and also to fix minor disruptions in this way, in which we define our mission as guest satisfaction .SincerelyAida Karsli Guest Relations Manager

10/10 Fremragende

Susanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i november 2023
Svar fra Aida Karsli den 5. dec. 2023
Dear Guest;We would like to thank you for the point.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

10/10 Fremragende

Atnan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a really good vacation
Overnattede 3 nætter i oktober 2023
Svar fra Aida Karsli den 22. okt. 2023
Dear Guest;We would like to thank you for the point.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

10/10 Fremragende

Siham

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i oktober 2022
Svar fra Guest Relation Megasaray Westbeach Antalya den 25. okt. 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Guest Relations TeamMegasaray WestBeach

10/10 Fremragende

Murat

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pragtfuldt ophold.
En af de beste hoteller vi har været på. Rent, venligt, luxus og tæt på mange ting.
Overnattede 3 nætter i september 2022
Svar fra Guest Relation Megasaray Westbeach Antalya den 25. sep. 2022
Dear guest, It has been a pleasure to have you with us in Megasaray WestBeachWe would like to thank you for taking the time to write a comment about our hotel. Our mission is to provide the best service quality and products in our hotel, so your feedback is really important to us. Hope to see you with us soon again!Best Regards,Guest Relations TeamMegasaray WestBeach

8/10 Udmærket

Tanya Kaur

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great service and pool but rooms not great
Service, food and pool were all very good and made stay great. Rooms shape are very bad :( The state of the room that was booked for us, does not resemble a 5-star resort(see pics). Yilmaz at the reception was very helpful and showed us a new room which was a little bit better They need a ton of renovation done. Food choice is awesome and they all smile when asked for drinks or anything else
Overnattede 4 nætter i juli 2022

10/10 Fremragende

Dipsankar

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Its one my best hotel till date. So relaxed so feel good in your holiday. I am definitely coming back again
Overnattede 2 nætter i maj 2024
Svar fra Eren Ozkaya / CRM Specialist / Megasaray Hotels den 26. maj 2024
Dear Dipsankar,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

6/10 Okay

Katya

Rejste med familie
Synes godt om: Faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
this hotel was good, they could have had more activities for kids at the pool, the worse part was the cleanliness, the carpets were so unbelievably disgusting and in need of change. it’s so bad that i was scared my daughter would drop something on the ground at all times. the food options were amazing, the drinks were terrible.
Overnattede 2 nætter i maj 2024

6/10 Okay

David

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Third stay in three months. Despite some excellent staff especially Viktoria in Guest Relations I have concluded this isn't the hotel for me. Personal reasons and would not make put anyone else off going. We're all different.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Yagiz

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Essen war super, große Vielfalt von Konditorei. Schöne Cocktails
Overnattede 7 nætter i maj 2024
Svar fra Eren Özkaya / CRM Spezialist / Megasaray Hotels den 24. maj 2024
Sehr geehrter Yagiz,Es hat uns sehr gefreut, Sie als unseren Gast begrüßen zu dürfen. Wir freuen uns sehr über Ihre Erfahrung und Zufriedenheit mit Ihrem Aufenthalt. Vielen Dank, dass Sie sich Ihre wertvolle Zeit genommen und Ihre Kommentare mit uns geteilt haben.Als Megasaray Hotels Familie freuen wir uns darauf, Sie bei Ihrem nächsten Urlaub wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüssen,

10/10 Fremragende

Yagiz

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The food options were amazing - particularly patisserie was amazing.
Overnattede 6 nætter i maj 2024
Svar fra Eren Ozkaya / CRM Specialist / Megasaray Hotels den 21. maj 2024
Dear Yagiz,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Fremragende

Alisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 12 nætter i maj 2024
Svar fra Eren Ozkaya / CRM Specialist / Megasaray Hotels den 21. maj 2024
Dear Alisa,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

8/10 Udmærket

Valeriy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good catering and choice of meals great. Clean, safe, convenient. Good organized entertainment for guests, including evening shows. And located in the city-easy acces to everything!
Overnattede 10 nætter i maj 2024
Svar fra Eren Ozkaya / CRM Specialist / Megasaray Hotels den 20. maj 2024
Dear Valeriy,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Fremragende

EMMA

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is brilliant , the staff are lovely and friendly and cant be anymore helpful We had a delux balcony suite which looked out to the sea and front of hotel. Room was clean and spacious the bed was really comfy The food was second to none with a huge variety i did not have one bad meal in the week i stayed . Would definately recommend and i will be hopefully staying again
Overnattede 7 nætter i maj 2024
Svar fra Eren Ozkaya / CRM Specialist / Megasaray Hotels den 20. maj 2024
Dear Emma,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

8/10 Udmærket

Rosena

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had a great time at Megasaray! The food options were amazing, and we really enjoyed the evening entertainment!
Overnattede 7 nætter i maj 2024
Svar fra Eren Ozkaya / CRM Specialist / Megasaray Hotels den 20. maj 2024
Dear RosenaWe were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Fremragende

Daria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had a great time! Food was amazing, stuff are really nice and the location is on top:)
Overnattede 6 nætter i maj 2024
Svar fra Eren Ozkaya / CRM Specialist / Megasaray Hotels den 20. maj 2024
Dear Daria,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Fremragende

Mashael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The best food I ate in my entire trip in Turkey - delicious! The amenities are great. The beach is a short walk away and a shuttle is available - be aware that it's rocky and not sandy. We got a free upgrade to a corner room and the staff was very friendly.
Overnattede 2 nætter i maj 2024
Svar fra Eren Ozkaya / CRM Specialist / Megasaray Hotels den 20. maj 2024
Dear Mashael,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Fremragende

dana

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great food options. Friendly staff.
Overnattede 2 nætter i maj 2024
Svar fra Eren Ozkaya / CRM Specialist / Megasaray Hotels den 20. maj 2024
Dear Dana,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

8/10 Udmærket

Valeriy

Overnattede 7 nætter i maj 2024
Svar fra Eren Ozkaya / CRM Specialist / Megasaray Hotels den 21. maj 2024
Dear Valeriy,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Fremragende

Ahmed

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome Hotel definitely worth the price
Overnattede 2 nætter i maj 2024
Svar fra Eren Ozkaya / CRM Specialist / Megasaray Hotels den 15. maj 2024
Dear Ahmed,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Fremragende

Mohamed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i maj 2024
Svar fra Eren Ozkaya / CRM Specialist / Megasaray Hotels den 14. maj 2024
Dear Mohamed,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Fremragende

Lina

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I stayed for 6 nights at this hotel and I really enjoyed my stay. It was lovely and clean and lots of food options to choose from.what sets this hotel apart from others that I’ve stayed in, in Antalya, is the customer service. The staff are helpful and accommodating. Will definitely love to come back here again.
Overnattede 6 nætter i maj 2024
Svar fra Eren Ozkaya / CRM Specialist / Megasaray Hotels den 13. maj 2024
Dear Lina,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Fremragende

Lavarneiyaa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service.
Overnattede 7 nætter i maj 2024
Svar fra Eren Ozkaya / CRM Specialist / Megasaray Hotels den 8. maj 2024
Dear Lavarneiyaa,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Fremragende

Emrah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i maj 2024
Svar fra Eren Özkaya / CRM Uzmanı / Megasaray Hotels den 8. maj 2024
Değerli Misafirimiz Emrah Bey,Değerli vaktinizi ayırarak otelimizi değerlendirdiğiniz için çok teşekkür ederiz. Sizlere üstün hizmet sunmak en büyük gaye ve hedefimiz. Tatiliniz süresince keyifli vakit geçirerek tesisimizden memnun kalmanız bizleri sevindirdi.Megasaray Hotels Ailesi olarak bir sonraki tatilinizde sizleri tekrar ağırlamaktan memnuniyet duyarız.Saygılarımızla,

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
When I booked through Expedia I checked the box breakfast included. When I got there I found out all meals were included and drinks too. What a deal. And the buffet choices at each meal were beyond belief.
Overnattede 7 nætter i april 2024
Svar fra Eren Ozkaya / CRM Specialist / Megasaray Hotels den 6. maj 2024
Dear John,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Fremragende

Yamila, Miami

Synes godt om: Rengøring, faciliteter
A
Overnattede 4 nætter i maj 2024
Svar fra Eren Ozkaya / CRM Specialist / Megasaray Hotels den 6. maj 2024
Dear Yamila,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Fremragende

Yamila, Miami

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A
Overnattede 5 nætter i april 2024
Svar fra Eren Ozkaya / CRM Specialist / Megasaray Hotels den 6. maj 2024
Dear Yamila,We were very pleased to host you as our guest. We are very happy about your experience and satisfaction with your stay. Thank you for taking your valuable time and sharing your comments with us.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

8/10 Udmærket

Talha

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I just finished my stay at Megasaray Westbeach, and my experience was generally good with some slight issues. Staff: Majority of the staff were very polite and helpful, with the exception of a few. The reception team are hit and miss, when asking some of them questions, they seem in a rush to end the conversation. This made me feel quite unwelcome and put me off asking further questions. The waiters in the restaurant/ lobby are very nice and had no issues with them. The worst experience with the staff was the 'bar manager' rudely spoke to my wife and told her to move to a different location of the hotel. As this upset my wife clearly, I bought the matter to the attention of the customer relations team, who claimed to be looking into the situation. However when I pointed who the person was, the staff claimed it was probably misunderstanding. Cleanliness: Staff are always cleaning the hotel, the housekeeping staff are very good and very polite, especially Bilge Karayel who deserves a mention for her excellant service. No issues with cleanliness. Decor: The majority of the hotel is very modern and feel like it's recently been renovated, however the rooms are a little outdated though. There were some issues whjch maintenance resolved. The options for food are endless and literally caters for all people. There is pretty much food always available. Amazing location, right next to the beach. Lots of taxis always nearby and many things to do. Felt very safe even walking at night.
Overnattede 7 nætter i april 2024
Svar fra Eren Ozkaya / CRM Specialist / Megasaray Hotels den 14. maj 2024
Dear Talha,First of all, we would like to thank you very much for taking your valuable time to share your opinions about our facility. Thanks to your comment, we continue to improve our services. As managers and employees, our primary goal is to satisfy our guests and to raise our service quality higher every day based on the feedbacks. Your comment has been shared with all our departments.As Megasaray Hotels Family, we look forward to host you again on your next holiday.Kind Regards,

10/10 Fremragende

Suzan

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff and food was fantastic and everything is very clean
Overnattede 1 nat i april 2024
Svar fra Aida Karsli den 25. apr. 2024
Dear Guest,First of all, we wish you a pleasant day as the Megasaray West Beach family. Thank you for sparing your precious time for us and conveying this nice comment to us. Being satisfied and happy with our services and especially sharing this situation on the comment site motivates us to offer more.We would like you to know that we will always be happy to host you as our guest at our facility.RegardsGuest Relations ManagerAida Karsli

10/10 Fremragende

Steve

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel every member of staff pleasant and polite facilities and options for food and drink brilliant Will stay here again
Overnattede 5 nætter i april 2024
Svar fra Aida Karsli den 24. apr. 2024
Dear Steve;We would love to thank you for your comment. We would like to mention that this nice comment is very motivated us.Make sure that your comment is shared with management and staffs.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

8/10 Udmærket

IMRAN SADIQ

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely property great amnities. City view is nice and quiet
Overnattede 7 nætter i april 2024
Svar fra Aida Karsli den 24. apr. 2024
Dear Imran Sadiq;We would like to thank you for the point.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

10/10 Fremragende

MINAZ

Rejste med familie, Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean ,food and service excellent.
Overnattede 2 nætter i april 2024
Svar fra Aida Karsli den 24. apr. 2024
Dear Guest;We would love to thank you for your comment. We would like to mention that this nice comment is very motivated us.Make sure that your comment is shared with management and staffs.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

8/10 Udmærket

Churchill, Edmonton

Synes godt om: Rengøring
Nice location close to beach and lots of restaurants even though it’s all inclusive. The facilities are out dated and front desk staff is not attentive to say as minimum: our key was not working the first time so I had to go down for reactivating it again; we were not allowed to the restaurant first dinner as the reception didn’t give us wrist band; the internet was not set up for us so I had to call to get access… however the guest relations was very attentive after I wrote the Expedia check in comments and wanted to have a meeting with me, but I was not happy to go for a meeting with the hotel simply because I was there for vacation!
Overnattede 3 nætter i april 2024
Svar fra Aida Karsli den 24. apr. 2024
Dear Churchill,Fistly, we would like to thank you for your review. You can be sure that all comments, suggestions and complaints are forwarded to our management. We will be very happy to see you again in our hotel.Yours sincerely,Aida Karsli Guest Relations Manager

10/10 Fremragende

Lindsay Allison

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the sea and mountain view out the window! Grounds very tidy and constantly cleaned for any keftover dishes & rubbish
Overnattede 4 nætter i april 2024
Svar fra Aida Karsli den 16. apr. 2024
Dear Lindsay Allison;We would love to thank you for your comment. We would like to mention that this nice comment is very motivated us.Make sure that your comment is shared with management and staffs.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

10/10 Fremragende

Danae

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Food was delicious everyone work super hard especially the ones in the restaurants
Overnattede 3 nætter i april 2024
Svar fra Aida Karsli den 15. apr. 2024
Dear Guest,First of all, thank you for taking the time to write a comment. It made us very happy that you enjoyed your holiday in our hotel. We will be happy to host you at our hotel again.Let everything be as you wish.RegardsGuest Relations ManagerAida Karsli

8/10 Udmærket

Ilknur

Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Service og personale
Das Essen war super
Overnattede 8 nætter i marts 2024
Svar fra Eren Ozkaya / CRM Spezialist / Megasaray Hotels den 9. apr. 2024
Sehr geehrte Ilknur,Es hat uns sehr gefreut, Sie als unseren Gast begrüßen zu dürfen. Wir freuen uns sehr über Ihre Erfahrung und Zufriedenheit mit Ihrem Aufenthalt. Vielen Dank, dass Sie sich Ihre wertvolle Zeit genommen und Ihre Kommentare mit uns geteilt haben.Als Megasaray Hotels Familie freuen wir uns darauf, Sie bei Ihrem nächsten Urlaub wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüssen,

8/10 Udmærket

Thomas

Synes godt om: Rengøring, service og personale, faciliteter
A bit dated. Nice staff at entrance. Guests not allowed to bring a friend in to even see their room - had to meet in lobby only.
Overnattede 3 nætter i marts 2024
Svar fra Aida Karsli den 8. apr. 2024
Dear Guest;We would like to thank you for visiting our hotel and we would like to state that we would like to welcome you again as soon as possible.Best RegardsAida Karsli Guest Relations Manager

8/10 Udmærket

Susan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
The only problem we had on our first ever stay at the Megasaray was on Saturday 30th March when there was a type of Convention Party organized and set-up on the floor below our room, our room was 1040, the set-up for this party started at 14.00 with the music blasting that had complaints from guests trying to relax in the pool area, the sound set-up and band practicing went on until about 20.00, then the party started and became louder. Our room must have been directly above the band playing that not only was it very loud but our room was vibrating our shower rattled all evening to the point that it got so bad and now with a headache we left the hotel and walked the boardwalk. On calling the front desk they had absolutely no consideration for thier guests and we were told that "this was a private party and the hotel had no control on what goes on at this party but the music will stop at 23.00", no effort was made by the staff of the Megasaray to make us feel better, and from my past Managerial positions I know that the hotel is responsible for any activities on thier premeses, the hotel could have at least have made the effort to ask if they could reduce the noise slightly or even ask us if we would like to move to another room, but no, it seems the guests was NOT the priority at the Megasaray Hotel, and we feel that our next trip to Konyaalti from our home in Fethiye will be to go back to the Puerto Bello Hotel where they seem to make thier guests a priority.. Thank you..
Overnattede 3 nætter i marts 2024
Svar fra Aida Karsli den 6. apr. 2024
Dear Guest;We would like to thank you for visiting our hotel and we would like to state that we would like to welcome you again as soon as possible.Best RegardsAida Karsli

10/10 Fremragende

Ursula

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Das Essen war sehr lecker, reichlich Auswahl. Dennoch habe ich am Ende des 2. Tages Magen - Darm mit Übergeben und starkem Durchfall bekommen. Das Personal war supernett. Die Abendanimation hat uns nicht so gefallen. War ziemlich langweilig und auch viel auf russischen Geschmack ausgelegt. Der Wellnessbereich mit Indoorpool, Sauna, Dampfbad, Hamam und Fitnessstudio hat uns sehr gefallen. Auch die Möglichkeit kostenlos Billard spielen zu können, fanden wir klasse. Leider ging das nur einen Abend, dann war der Tisch kaputt !
Overnattede 2 nætter i marts 2024
Svar fra Aida Karsli den 30. mar. 2024
Sehr geehrte Gäste,An erste Stelle möchten wir Ihnen für Ihre Bewertung zu danken. Sie können sicher sein, dass alle Kommentare, Anregungen und Beschwerden zu unserem Management weitergeleitet werden. Wir werden uns sehr freuen, Sie wieder in unserem Hotel zu sehen.Mit freundlichen Grüssen,Aida KarsliGaestebetreuungsmanagerin

10/10 Fremragende

mustafa

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
5 sterne
Overnattede 1 nat i marts 2024
Svar fra Aida Karsli den 26. mar. 2024
Lieber Gast Mustafa;Herzlichen Dank für die Bewertung.Wir hoffen das Sie bald wieder Megasaray West Beach besuchen werden.HochachtungsvollAida KarsliGaestebetreuungsmanagerin

10/10 Fremragende

Pavel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy to access, right on the water
Overnattede 1 nat i marts 2024
Svar fra Aida Karsli den 22. mar. 2024
Dear Pavel;We would like to thank you for the point.We hope you will be visiting the Megasaray West Beach hotel again in the near future.Best RegardsAida Karsli Guest Relations Manager

8/10 Udmærket

Terence

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
The staff could be a bit more friendly/smiley… though that could be down to the language barrier
Overnattede 4 nætter i marts 2024
Svar fra Aida Karsli den 22. mar. 2024
Dear Terence,Fistly, we would like to thank you for your review. You can be sure that all comments, suggestions and complaints are forwarded to our management. We will be very happy to see you again in our hotel.Yours sincerely,Aida Karsli Guest Relations Manager

8/10 Udmærket

Peter Allan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Not as good as our stay at Xmas. Food selection not as good, ok if you liked chicken! Entertainment very poor, none on the Sunday we arrived. The quiz on Monday exactly the same as at Xmas.
Overnattede 3 nætter i marts 2024
Svar fra Aida Karsli den 25. mar. 2024
Dear Peter,Fistly, we would like to thank you for your review. You can be sure that all comments, suggestions and complaints are forwarded to our management. We will be very happy to see you again in our hotel.Yours sincerely,Aida Karsli Guest Relations Manager

10/10 Fremragende

Faruk Eren

Rejste med familie, Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Der Service war erstaunlich, wir buchten es für einen sehr guten Preis und gingen mit sehr geringen Erwartungen dorthin, doch das Hotel war hundert von hundert. Alles war so sauber, die Mitarbeiter waren sehr nett und hilfsbereit und das Essen war köstlich. Wir werden auf jeden Fall wieder dorthin gehen.
Svar fra Aida Karsli den 19. mar. 2024
Lieber Gast, Zunächst einmal vielen Dank, dass Sie sich die Zeit genommen haben, einen Kommentar zu schreiben. Es hat uns sehr gefreut, dass Sie Ihren Urlaub in unserem Hotel genossen haben. Wir freuen uns, Sie wieder in unserem Hotel begrüßen zu dürfen. Alles, was Sie von Ihrem Herzen erwarten. Hochachtungsvoll GaestebetreuungsmanagerinAida Karsli

10/10 Fremragende

Pavel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr nettes und zuvorkommendes Personal, schmackhafte Küche und Lage in einer großartigen Gegend
Overnattede 4 nætter i marts 2024
Svar fra Aida Karsli den 18. mar. 2024
Lieber Gast, Zunächst wünschen wir Ihnen einen schönen Tag als Megasaray West Beach. Vielen Dank, dass Sie Ihre kostbare Zeit genommen haben und uns diesen netten Kommentar übermittelt haben. Die Zufriedenheit mit unseren Dienstleistungen und insbesondere das Teilen dieser Situation auf der Kommentarseite motivieren uns um mehr anzubieten. Wir möchten, dass Sie wissen, dass wir Sie immer gerne als unseren Gast in unserer Anlage begrüßen. Hochachtungsvoll GaestebetreuungsmanagerinAida Karsli

10/10 Fremragende

Igor

Overnattede 3 nætter i marts 2024
Svar fra Aida Karsli den 5. apr. 2024
Уважаемый Игорь,Спасибо за Вашу оценку.Мы надеемся, что в ближайшее время вы снова посетите наш отель Megasaray West Beach. С Уважением Аида КарслыМенеджер отдела по работе с гостями

10/10 Fremragende

FARUK

Overnattede 5 nætter i marts 2024
Svar fra Aida Karsli den 13. mar. 2024
Değerli Misafirimiz Faruk;Değerlendirme için teşekkür ederiz.Umuyoruz Megasaray West Beach otelimizi en yakın zamanda ziyaret edersiniz.SaygılarımlaAida Karslı Misafir İlişkileri Müdürü