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Anmeldelser af ERIKA Boutiquehotel Kitzbühel

4 out of 5
ERIKA Boutiquehotel Kitzbühel
Josef-Pirchl-Str. 21, Kitzbuehel, Tirol

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 15 af i alt 23 anmeldelser" "
Bedømmelse på 8 − Udmærket. 7 af i alt 23 anmeldelser" "
Bedømmelse på 6 − Okay. 1 af i alt 23 anmeldelser" "
Bedømmelse på 4 − Dårligt. 0 af i alt 23 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 23 anmeldelser" "

9,2/10

Rengøring

9,2/10

Service og personale

8,8/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Jørgen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i juli 2019

10/10 Fremragende

INGRID

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Herzliche Grüße an das freundliche Hotel Personal: vom Frühstücksservice, Empfang!, Rezeption..Wir haben uns sehr wohl gefühlt!
Overnattede 3 nætter i oktober 2023

8/10 Udmærket

Christian

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good hotel with nice rooms. Central location but still some distance to the main skilifts (however, shuttle offered but only until 10/10.30 in the morning. SPA was not great, had a weird smell which got ourselves and other guests coughing while in the pool. Temperature in water was quite low/cold. Breakfast was very good.
Overnattede 2 nætter i marts 2023

10/10 Fremragende

Ira

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent hotel just near the city center.
Overnattede 3 nætter i marts 2023

10/10 Fremragende

Simon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
great stay
lovely hotel,friendly staff , well located, nice food and would highly recommend.
Overnattede 3 nætter i marts 2023

10/10 Fremragende

Werner

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ein sehr schönes und elegantes Hotel mit sehr aufmerksamen Personal.
Overnattede 10 nætter i februar 2023

6/10 Okay

Melissa

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The property and rooms were really nice and newly renovated. The spa staff were very nice and easy to talk to. The front desk reception people were the least friendly customer service people I have ever dealt with in my decades of travel. They clearly do not like non-Austrian or non-German tourists and made it clear to any guest who could not speak German. I would say that they were genuinely unhelpful and provided little to no customer service during my 5-night stay at the property. For example, when I asked for an additional key, I was told that our room was limited to "2 keys per room" but 2 hours later I saw that a German guest was allowed to get another key when they asked in German. When I asked for help finding a local ski instructor or help with the local ski rental shop, the receptionist told me to "go to Google" and that he did not ski and couldn't help despite clearly not being busy. Their lack of courtesy for their non-German speaking guests is very clear and they obviously would prefer to only host Germans or Austrians in their hotel. If that's the case, then they should clearly write it in their hotel description. Worst service experience ever from the reception. I was also shocked to hear the owners are Marriott which is surprising from a global chain.
Overnattede 5 nætter i februar 2023

8/10 Udmærket

Yann

Overnattede 1 nat i december 2022

10/10 Fremragende

Alexandra, Bay Harbor Islands

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely boutique property in the heart of Kitzbühel. Staff was delightful. Our room was a bit dark (201) but very nice. We will be back for sure.
Overnattede 2 nætter i september 2022

10/10 Fremragende

Daniel

Overnattede 1 nat i maj 2022

10/10 Fremragende

Carl-Johan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i april 2022

10/10 Fremragende

Holger

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Verregnetes Wochenende in einem netten Hotel.
Alles hat gepasst - gerne mal wieder!
Overnattede 2 nætter i september 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
An individual and I think until recently a long-term family owned independent hotel, the place is in a good location with very short walks to everything. The staff are very good and very decent. They care about their clients and their hotel. Good food although would say that when they have bbq on the terrace the whole two random single people can share a table thing isn’t for me! Enjoyed hotel facilities, gardens and pool. Had a very good stay and will visit again
Overnattede 5 nætter i juli 2019

10/10 Fremragende

Ylva

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Semester med min man
Jättetrevligt och mysigt hotell. God mat och servicen var kanon!
Overnattede 2 nætter i juni 2019

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i februar 2019

10/10 Fremragende

Barbara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2019

8/10 Udmærket

Verificeret rejsende

Just ok
Bed was decent. Room smelled of smoke. Bathroom smelled moldy. Room large but dated. Good location. View good. Food average
Overnattede 1 nat i september 2018

10/10 Fremragende

Li

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A Rare find, A Hidden Gem
What a rare find! Hotel Erika is a hidden gem! Full of old world and traditional charms, but with all the modern comfort without the pretensions of big hotels. Love everything here. This feels like being at home, and everyone of the hotel staff treated us with the uttermost care and respect. We didn't want to leave. After a day of skiing--wet and exhausted, what a pleasant thing to see the manager/owner standing at the door taking our wet heavy ski clothes to dry! What a luxury to sit at the atrium with traditional decors and beautiful colors and enjoy a cup of tea and cake, whiling looking at the snow falling outside. To say nothing of the pools, slides, saunas, and spas... This little hotel has something for everyone, from my 8-year-old daughter to my 80-year-old father-in-law. Perfect stay. And you don't have to rob the bank to afford it either. We've been around the world many times, and it's rare that we feel touched by the hotel.
Overnattede 3 nætter i januar 2018

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful!
Beautiful garden, beautiful people, beautiful hotel with great personality, Great kitchen and a warm and very welcoming staff. It's our 10 year old's new favorite hotel (and our dog's too; Roomservice with beef and nudels!) We will highly recomend this hotel.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale