Dear Robert,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay and found our staff to be so friendly!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Carrie,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay and that you continue to trust us for your Kelowna work trips!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Stanley,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay and found our location to be so convenient!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Dwayne,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay and that you found the location so convenient!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Hello Andrea,Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed the convenient location, the heated pool, and the excellent service provided by our staff. We apologize for any noise you encountered in the halls and appreciate your understanding. We look forward to welcoming you back for another pleasant stay soon!Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Hello,Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay.We regret to hear about the issues with sound insulation and the disturbances caused by the noise at night and early in the morning. We are pleased to hear that you found our receptionist's service to be very good. Our staff strives to provide excellent service, and it is always encouraging to receive positive feedback.Thank you again for your valuable comments. We hope you will give us another opportunity to provide you with a more comfortable and enjoyable stay in the future.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Angela,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay and found our staff to be so accommodating!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Richard,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay and found our staff to be so friendly!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Carrie,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay and found our rooms to be so clean!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear ValerieMy name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay and found our location to be so convenient!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Colby,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Doug,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Barb,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Taylor,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay and that you found such value in our hotel!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Jaron,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Robert,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay and found our rooms to be so comfortable!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Hello Eugelyn,Thank you for your feedback and suggestion regarding adding a microwave to the room amenities. We appreciate your input and are always looking for ways to enhance our guests' experience.While we currently don't have microwaves in the rooms, we do offer microwave facilities in our common areas or upon request. Please feel free to let our front desk team know if you need access to a microwave during your stay, and we will be more than happy to assist you.Your comfort and satisfaction are important to us, and we hope to welcome you back for another enjoyable stay soon.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Hello Sandra,Thank you for choosing to stay with us during what we understand was a challenging time for you. We're glad to hear that our desk staff made your experience pleasant and efficient. Providing a comfortable and supportive environment for our guests is always a top priority for us.We hope to welcome you back soon under better circumstances!Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Canaan,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Hello Soheila,Thank you for taking the time to share your experience with us. We appreciate your feedback and are delighted to hear that you found our staff great and accommodating, the room clean, and the parking convenient.We apologize for any inconvenience caused by the noise from the air conditioning unit. We strive to ensure all aspects of our guests' comfort are met and will look into addressing this issue promptly.Regarding the breakfast discount, we apologize for the oversight. We will work with our team to ensure that all available discounts and offers are communicated clearly to our guests during meal times.Your feedback is valuable to us as we continuously work towards improving our services. We hope to have the opportunity to welcome you back for a more seamless experience in the future.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Jatinder,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Hello Samanta,Thank you for taking the time to provide feedback about your recent stay with us. We value all guest comments as they help us to identify areas where we can improve.I apologize that your experience did not meet your expectations, particularly regarding the value for the price paid and the condition of certain amenities in your room. Please know that we take guest feedback seriously, and we will address the issues you mentioned with our team to ensure improvements are made.We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future for an improved stay.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Heather,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay and found the staff to be so friendly!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Hello Paresh,Thank you for providing feedback on your recent stay at the Coast Capri Hotel. We appreciate you taking the time to share your experience with us.I'm sorry to hear about the challenges you faced with the initial room you booked. Your comfort and well-being are of utmost importance to us, and I'm glad to hear that our night manager was able to assist you promptly and find a suitable alternative. Please accept our apologies for any inconvenience caused by the room's condition. We value your feedback and will use it to make necessary improvements to ensure all our guests have a comfortable and enjoyable stay.We look forward to welcoming you back to the Coast Capri Hotel in the future and providing you with an even better experience.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Neeli,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Hello Harmanjit,Thank you for taking the time to share your positive experience at Coast Capri Hotel! We're thrilled to hear that you had a great stay and that our staff provided amazing service during check-in and check-out. It's wonderful to know that your room had everything you needed for a comfortable stay and that you slept well.We look forward to welcoming you back soon for another enjoyable visit!Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Allen,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Janis,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Barry,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Hello Judy,Thank you for choosing Coast Capri Hotel during your visit to Kelowna. We're glad to hear that our location was convenient for your activities in the area.We apologize for any discomfort caused by the temperature and noise from the air conditioner in your room. Your feedback is important to us, and we will address these issues to ensure a more comfortable stay for our guests in the future.We appreciate your feedback and hope to welcome you back for a better experience on your next visit to Kelowna.Best regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Hello Jill,Thank you for choosing to stay with us regularly at Coast Capri Hotel! We appreciate your loyalty and are delighted to hear that you find our rooms clean and our staff extremely accommodating.We look forward to welcoming you back every two weeks and ensuring that each visit meets your expectations.See you soon!Warm regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Hello Caleb,Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced regarding the used soap bar and the condition of the bath tub during your stay at Coast Capri Hotel.Please be assured that we take your feedback seriously, and we will address these issues with our housekeeping team to ensure that such incidents do not recur in the future.We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience.Best regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Jill,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Hello Exchiela,Thank you for sharing your experience at Coast Capri Hotel! We're pleased to hear that you had a good stay with us. It's great that you enjoyed the smooth check-in process and appreciated the complimentary upgrade. We're thrilled that you liked the room, the view from the balcony, and found the bed comfortable.We hope to welcome you back for another enjoyable stay in the future!Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Kirsten,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. Thank you for taking the time to share your review with us. Although we were happy you enjoyed some aspects about your stay, we were disappointed to learn about your overall experience. For this we would like to sincerely apologize.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Hello Ruzzen,Thank you for choosing to stay with us at Coast Capri Hotel. We're glad to hear that you found our location convenient and accessible for getting around town.We appreciate your suggestion regarding the microwave in the room. While not all our rooms are equipped with microwaves, we do have microwaves available for guest use in our public areas, including our business center.Your feedback is valuable to us, and we will take it into consideration as we strive to enhance our guests' experience.We look forward to welcoming you back for another pleasant stay in the future!Best regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Suzanne,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Brendin,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay and complimentary upgrade!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Dale,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Craig,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay and found our staff to be so welcoming!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Christine,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Hello Sheldon,Thank you for sharing your feedback with us following your recent stay. We're pleased to hear that you found our rooms to be clean and our staff to be friendly. Providing a comfortable and welcoming environment for our guests is a top priority for us.Regarding your concerns about the communal soap and shampoo, we understand your perspective. Our decision to implement communal toiletries is rooted in our commitment to sustainability and reducing single-use plastics. We apologize if this arrangement did not meet your expectations, and we appreciate your suggestion to bring your own toiletries for future visits.We value your input regarding the condition of the bathrooms, and we will take your comments into consideration as we continue to make improvements to enhance the overall guest experience.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Hello MatthewThank you for taking the time to share your experience with us. We're delighted to hear that you found our hotel to be a decent place to stay and that you enjoyed our outdoor heated pool. Providing a relaxing environment for our guests is important to us, and we're glad you had a chance to enjoy it.It's great to know that you found the area surrounding our hotel to be decent and that the lake is within walking distance. We hope you had a chance to enjoy the beautiful surroundings during your stay.We look forward to welcoming you back in the future and providing you with another enjoyable stay.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Frances,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Amor,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay and that you found the staff to be so great!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Wanda,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. I want to thank you for taking the time to share your review with us. We are thrilled to hear that you enjoyed your stay and that you loved our balconies!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the review. We appreciate your loyalty to the Coast Capri Hotel.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel

Dear Virginia,My name is Todd Weitzel and I am the Hotel Manager at the Coast Capri Hotel. Thank you for taking the time to share your review with us. Although we were happy you enjoyed some aspects about your stay, we were disappointed to learn about your overall experience. For this we would like to sincerely apologize.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Kind regards,Todd WeitzelHotel ManagerCoast Capri Hotel