Værelse - privat pool | Privat pool
Tjek tilgængelighed

Anmeldelser af ACCESS Resort & Villas

4.5 out of 5
ACCESS Resort & Villas
459/2 Patak Road, Karon Beach, Karon, Phuket

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 173 af i alt 358 anmeldelser" "
Bedømmelse på 8 − Udmærket. 129 af i alt 358 anmeldelser" "
Bedømmelse på 6 − Okay. 40 af i alt 358 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 358 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 358 anmeldelser" "

8,8/10

Rengøring

8,8/10

Service og personale

8,6/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Nadja

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel
Super service . Dejligt værelse og lækkert med direkte adgang til pool .
Overnattede 14 nætter i juni 2022
Svar fra Jacky.Chia den 27. jun. 2022
Dear Nadja, Thank you so much for kind choosing to stay with us recently and for taking your spare time to write a wonderful feedback. I am delighted indeed to read that you had entirely memorable experience and enjoyed with our pool access room as well as our hospitality. Your commendation is invaluable in helping us to inspire continually our team and I am sure that they are so glad to hear that you left the hotel with fond memories. Thank you once again for choosing us as your preferred accommodation. Look forward to welcoming you back in the not too distant future. With warm regards,

8/10 Udmærket

Winnie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Anbefaling herfra
Dejligt ophold. Hotellet havde en god beliggenhed og gode renlige værelser.
Overnattede 3 nætter i februar 2020
Svar fra Jacky.Chia den 20. maj 2020
Dear Winnie, Thank you so much for taking the time to write your wonderful feedback following your stay at ACCESS Resort & Villas. I am truly pleased to read and learn your lovely stay and great to know that you enjoyed with our room and location. Your feedback is invaluable in helping us to continually sustain our service quality. Thank you once again for choosing us as your desired accommodation. Look forward to welcoming you back again soon. Kind regards, Jacky

10/10 Fremragende

Marianne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
superdejligt hotel. Ligger bare alt for langt fra stranden
Overnattede 2 nætter i februar 2019
Svar fra Jacky.Chia den 20. feb. 2019
Dear Marianne, Thank you so much for sharing your stay experience at ACCESS Resort & Villas and for a great review shared. It's my pleasure to read and learn that you had a fantastic holiday with us and everything was in your desire. I do hope to have a privilege of welcoming you back soon. With kind regards, Jacky

8/10 Udmærket

Omair Hassan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Luksus
Lækkert familiested. Pool lige udenfor værelset hvilket er skønt. Personale er særdeles gode.
Overnattede 2 nætter i februar 2019
Svar fra Jacky.Chia den 15. feb. 2019
Dear Omair Hassan, Thank you for taking the time to share your stay experience at ACCESS Resort & Villas and for a great review shared. It's my pleasure to read and learn that our services, location and our pool access style enhanced your holiday visit. Your review is shared to the team in order to inspire them how guest experiences. Wish you a wonderful time and look forward to welcoming you back in the not too distant future. With kind regards, Jacky

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel for par
Meget tilfreds, super søde medarbejder, utrolig god service. God beliggenhed,
Overnattede 4 nætter i januar 2019
Svar fra Jacky.Chia den 26. jan. 2019
Dear Valued Guest, Thank you so much for taking the time to share your stay experience at ACCESS Resort & Villas recently and for a fabulous review posted. It's my great pleasure to read and learn that you had a perfect stay, satisfied with our services and were pleased of what the ACCESS Resort & Villas deserving. Please allow me to share your kind words with the team in order to inspire them how guest experiences and how to strive ultimately of guest services. Wish you a great time till we get the opportunity to enhance your next holidays in the not too distant future. With warm regards, Jacky

10/10 Fremragende

Nana Vistoft

Meget imødekommende personale. Fint ressort, der dog ligger en god spadseretur fra byen.
Overnattede 6 nætter i november 2018
Svar fra Jacky.Chia den 27. nov. 2018
Dear Nana Vistoft, Thank you so much for taking the time to share your stay experience at ACCESS Resort & Villas and for giving us a great feedback. It's our pleasure to read and learn that you had enjoyable with our aspects and were very happy with our staff approach. Your valuable comment has been shared among Access team members how guest experiences and satisfies. Wish you a great time till we get to enhance your next visit as we remain and look forward to. With warm regards, Jacky

10/10 Fremragende

Kim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super
Super service, stedet og personale var i top, super lækker pool
Overnattede 12 nætter i juli 2018
Svar fra Jacky.Chia den 17. aug. 2018
Dear Kim, Thank you so much for recent stay at ACCESS Resort & Villas and for your kind words. It’s our great pleasure to hear you had a wonderful time and enjoyed with our services. Your comment is invaluable in guiding how guest experience and in implementing service efficiency. Wish you a lovely time till we get the privilege of welcoming you back sooner rather than later. With warm regards, Jacky

10/10 Fremragende

Jan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra Jacky.Chia den 5. maj 2018
Dear Valued Guest, Thank you for choosing to stay at ACCESS Resort & Villas and for giving us the best score. It's our pleasure to hear that you had a wonderful stay and we hope to welcome you back in the not too distant future. With kind regards, Jacky

10/10 Fremragende

mette, rødovre

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Afslappende og flot
Skønne velholdte fællesarealer, der fremmer afslapningen. Havde privat pool, men de andre pools var flotte og lækre. Manglede et bord med stole på værelset som stort set det eneste. Sødt og hjælpsomt personale. Dyrt, men pengene værd.
Overnattede 2 nætter i april 2018
Svar fra Jacky.Chia den 10. apr. 2018
Dear Mette, Thank you so much for taking the time to share your stay experience and for kind choosing ACCESS Resort & Villas as your desire accommodation recently. It's our great pleasure to hear that you had a wonderful stay and enjoyed with our services. Your valuable comment has been shared to Access team members in guiding us how guest experience. Wish you a pleasant time till we get to see you in the near future. With best regards, Jacky

8/10 Udmærket

Søren Møller

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pools, pools, pools
Hotellet er rent og godt. Poolsne er nærmest endeløse og en sjov gimmick med servering på båd. Personalet er meget søde. Vi havde en mindre heldig afrejse hvor taxaen blev forsinket med næsten i time, hvilket gjorde turen til lufthavnen meget stresset. Heldigvis er Phuket lufthavn rigtig god.
Overnattede 4 nætter i juli 2017
Dear Søren Møller, Thank you for chosen Access Resort & Villas as your desire accommodation and for your constructive review. I am very pleased that you loved our Pool access function. I am sure that I will pass your kind words to our associates and this may be helpful to future guests. Look forward to welcoming you back in the near future. Best regards,

10/10 Fremragende

Mathiaes

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i juni 2017
Dear Mathiaes, Thank you for staying at Access Resort & Villas. We are so happy that you have entirely satisfied with the recent visit. We hope to have the pleasure of welcoming you back in the near future. Warm regards,

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rigtig lækkert
Super fint hotel . En smule væk fra alt det vilde men en hyggelig gå tur også var du der hvor det hele sker. Super lækkert at der var adgang direkte til pool fra værelse .
Dear Mr.&Mrs.Laekkert, Thank you for your comment. We are very appreciated. Best regards, Manop

8/10 Udmærket

Ulrik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk Hotel
Vi havde 1 uge på dette hotel, og det var bestemt ikke sidste gang vi kommer her. Personalet var utroligt venligt, imødekommende og altid smilende hvilket gav en utrolig dejlig atmosfære. Hotellet har et særdeles godt wifi tilgængeligt på hele området, et nedslidt fitness rum som dog ikke burde benyttes grundet slitage på maskinerne. Rengøring af værelserne var effektive og de kom med rene håndklæder hver dag. Maden på hotellet var god og havde et bredt udvalg både morgen, middag og aften. Direkte adgang til pool/kanal var bestemt en feature vi ikke havde prøvet før, men det var bestemt en positiv oplevelse.
Dear Mr.Ulrik, Thank you for your comment. We are very glad you enjoy the stay with us. Best regards, Manop

10/10 Fremragende

Sof, DK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotellet var så smukt som et postkort
Alt i alt havde vi et skønt ophold, og det var dejligt at prøve et hotel uden en masse børnefamilier. Dejlige værelse med direkte udgang til pool, vi havde så mange skønne aftener på vores lille terrasse ud til poolen. Morgenmaden var lidt kedelig, men udvalget er ok. Hvis du skal have massage mv, så brug de utallige muligheder i området omkring hotellet. Vil klart anbefale det til par, der ønsker både at kunne trække sig tilbage, og samtidig have kort gåafstand til by og restauranter.

10/10 Fremragende

Jan, DK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Enestående total oplevelse
Bare et dejligt sted hvor man virkelig føler sig værdsat som gæst og hvor adgang til pool direkte fra værelset bare er dejligt.

6/10 Okay

Jeanette, Gladsaxe

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Slidt hotel, pool trænger til vedligehold. Morgenmaden kedelig og der blev ikke ordnet og fyldt op, så den fremstod uappetitlig.

10/10 Fremragende

Lars Seidler, Køge

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk resort, anbefales på det varmeste
Vi havde et fantastisk ophold på ACCESS, fra vi kom - allerede kl. 730 om morgenen, og oplevede at i løbet af en times tid, havde personalet fundet et værelse til os - på et ellers fuldtbooket resort. Resortet er måske nok af en lidt ældre karakter nogle steder, men wifi fungerer perfekt, vi kunne streame film, personalet er imødekommende og smilende, roomservice kommer pr. båd og det til priser som næsten er lavere end på "gaden". Vi fejrede min hustrus fødselsdag mens vi var der, og om eftermiddagen kom der sejlende en flot fødseldagskage :-)) vi havde intet sagt til dem. Alt bliver holdt pænt, udendørsområder, ren og frisk pool og værelserne - og vi fik værelserne til 37€ pr. nat - et fund!!! Vi havde den bedste ferie i Thailand, ikke mindst takket være ACCESS, så det kan kan anbefales på det stærkeste og VI kommer igen.

8/10 Udmærket

Casper Raluy, Slangerup

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel med god service og dårligt internet
Fint hotel med god service. Lækre værelser med pool adgang. Men det gratis internet er intet værd, hastigheden var under 1 Mbit / 0,2 Mbit. Internettet virkede ikke det meste af tiden. Vi talte med andre gæster om det og de klagede også til receptionen om det. Der var ingen hjælp at hente

8/10 Udmærket

Ina, Roskilde

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Kan det igen blive ros ?.......JA
Igen Igen Igen og lige en gang til på dette stadige skønne hotel. Tak for en fantastisk velkomst, Tak for ro og fred. På access er der bare skøøøøønt. Vi ses igen næste år

10/10 Fremragende

Ina, Roskilde

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Igen en dejlig oplevelse.....
For 5 gang på dette fantastiske hotel. Og igen igen har det været fantastisk. God beliggenhed, god service og ikk mindst de fantastiske kanaler, hvor men lige kan hoppe i og køle af....Prøv det!

8/10 Udmærket

Lars, Kolding

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Venligt personale
Sengene er hårde, og personalet taler ikke særlig godt engelsk. Derudover et godt hotel.

6/10 Okay

Peter Berg, Kbh

Synes godt om: Rengøring
Fantastisk pool-system
Dejligt hotel, meget flinke medarbejdere, det kneb lidt med engelsk i receptionen, morgenmadsbuffet middel

10/10 Fremragende

Ina Vestergaard, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk som altid !
Denne gang blev det desværre "kun" til 3 nætter. MEN stadig lækkert, rent og stor inspiration til en rolig ferie. Dog er der flere og flere børn og dette gør at de små kanaler omdannes hurtigt til det rene plastic svømmedyr land! Servicen er i top med et velkvalificeret receptionpersonale. OBS hotellets taxi kørsel kan gøres billigere bare ved at gå ud på gaden og tage en Tuk Tuk.

8/10 Udmærket

Henrik, Aalborg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Roligt hotel i Karons bagland
Hotellet ligger behageligt på bagsiden af Karon, 1,7 km fra stranden, således at det er muligt at gå dertil. Standarden er god Thai-standard, med sædvanlige gode service. Velfungerende internet.

10/10 Fremragende

Familien Rømer, Denmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel og skønt med direkte adgang til pool
Dejligt hotel, gode og rummelige værelser. Pragtfuldt med direkte adgang til pool. Hele hotelområdet er smukt og hyggeligt indrettet og meget velholdt. God morgenmad og dejligt at man kan sidde ude og spise og nyde udsigten. Det omkringliggende område uden for hotellet, er knap så smukt, det ødelagde dog ikke vores tur på nogen måde. Så vi vender helt sikkert tilbage.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

8/10 Udmærket

Zabrina

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Fint til prisen
Vi boede på hotellet i knap 2 uger, det var alt i alt rigtig fint. Sengene var lidt hårde og man kunne mærke fjederne i madressen, men det er kun hvad man kunne forvente. Maden på hotellet var til gengæld rigtig skidt, hvilket er ærgerligt når alt andet var rigtig godt. Hotellet ligger i rimelig gå Afstand til både Karon by og strand. Er man ikke frisk på at gå tilbyder hotellet transport til stranden 2 gange om dagen. Alt i alt et fint hotel der er værd at bo på hvis budgettet er stramt

8/10 Udmærket

Charlotte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Tæt på byen
Hotellet er meget lækkert og med god betjening. Dog kan man næsten ikke holde ud at sove i deres senge. Det føltes som om man sover på et spisebord, virkelig virkelig hårde senge

8/10 Udmærket

Philip

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Love the access to the pools/canals from each room, it's lovely to easily have a dip when returning to the hotel.
Overnattede 11 nætter i marts 2024

10/10 Fremragende

Adrian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 9 nætter i februar 2024
Svar fra Sakarin den 4. mar. 2024
Thank you for your kind words and encouraging review about your recent stay at the Access Resort & Villas Hotel. We are happy to hear that you enjoyed your stay with us and left the hotel with a memorable experience. Making us your hotel of choice truly motivated us to continue to deliver an exceptional and memorable stay. Thank you again and can't wait to welcome you back!With Kind regards,Sakarin Livakorn

10/10 Fremragende

Kirsi

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful and quiet hotel area, but still very close to good restaurants, massage, 7Eleven, laundry, wine shop! Staff was extra friendly and helpful. Definitely would come back again. Pool access from every room, nice breakfast etc...
Overnattede 7 nætter i januar 2024
Svar fra Sakarin Livakorn den 17. feb. 2024
Along with the team of Access Resort & Villas Hotel, I would like to thank you for staying at our hotel on your recent visit to Phuket.Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel.Please do not hesitate to come back and visit us again next time you are in Phuket.With Kind regards,Sakarin Livakorn

8/10 Udmærket

Eime

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good option after those on the beach
It was generally good. The food was a bit of an disappointment. Fruits and salads at the breakfast were not fresh. Cereal options were poor. Juices did not look fresh either. The location is okay - it does take over 20 mins to the beach on foot. But obviously cheaper for the space quality than those on the beach. Staff were efficient when I had a minor injury to provide first aid and arranged a visit to the clinic. Also the manager was kind and accommodating when I requested to change the room.
Overnattede 5 nætter i december 2023
Svar fra Sakarin den 4. jan. 2024
Thank you for taking the time to share your feedback experience during your recent stay with us.We are thrilled you enjoyed your stay with us at Access Resort & Villas Hotel Your valuable feedback will be shared with our colleagues, and it will undoubtedly motivate and inspire us to continue striving for excellence.We can't wait to have the pleasure of welcoming you back and providing you with another exceptional stay.With Kind regards,Sakarin Livakorn

4/10 Dårligt

David

Rejste med partner
Synes godt om: Rengøring, service og personale
Simply, this room should not have been sold to us and should have been blocked for scheduled renovation works. After a difficult few years we paid extra for a pool villa for the peace and privacy. The first few days were pleasant until it became apparent that all rooms either side were being painted and renovated. The smell of paint was initially a minor inconvenience, then any peace was shattered when the builders moved in resulting in the room being uninhabitable between 9-5pm each day. The noise from various power tools together with the smell of construction adhesives, paint and workers smoking under the shared verandah made it unpleasant to use the courtyard. We could not operate the air conditioning during the day as it pulled the chemical smells into the room. We had no option other than to leave the room until work finished around 5pm each day. Resort staff were lovely, but we firmly blame resort management for not blocking this one room off when extensive renovations had been scheduled.
Overnattede 11 nætter i oktober 2023
Svar fra Sakarin Livakorn den 27. okt. 2023
Dear Value GuestThank you for your review for your constructive feedback.We regret to read of your disappointment experience and terribly sorry for any inconvenience caused.We will use your feedback on the matter to guide our products for future improvementWe do look forward to have opportunity welcome you back again in the future.With Kind regards,Sakarin LivakornFront Office Manager

10/10 Fremragende

Lisa-Marie Brenda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Really great layout, staff and facilities
Overnattede 6 nætter i juni 2023
Svar fra Sakarin den 4. jul. 2023
Warmest Greeting from Access resort & VillasThank you very much for your postive review..We sincerely appreciate that you have taken the time to post a review of your great experience in our hotel .We hope to welcome you back again to Access resort & Villas Karon beach.Best regards,Sakarin

8/10 Udmærket

John

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i april 2023
Svar fra Sakarin den 4. maj 2023
Thank you very much for choosing our hotel and taking the time to share your experience from your recent stay with us.We do look forward to having the opportunity of being able to welcome you back again.Best regards,

10/10 Fremragende

MIHAELA

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing place
Lovely place and friendly staff very helpful with any questions
Overnattede 7 nætter i december 2022
Svar fra Sakarin Livakorn den 7. sep. 2023
Dear MihaelaMany thanks for your choosing holidays experience with us.I will share your comments to our team and encouragefor our service.Waiting for your visit our hotel in the near future.With Kind regards,Sakarin LivakornFront Office Manager

2/10 Forfærdeligt

aqeel

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is not hotel really bad
Overnattede 5 nætter i oktober 2022
Svar fra ACCESS team den 24. okt. 2022
Dear aqeel,Thank you so much for your time sharing your feedback following your stay. Your noted and your information during stay have been checked and monitored to our further service efficacy.Wish you a pleasant time and look forward to the pleasure of your return.Kind regards,

10/10 Fremragende

kylie-anne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is amazing. Have stayed before and will again in a heartbeat. the staff are all so friendly and accomodating and cant do enough for you. If budget allows stay in a private pool villa. So peacful and great to be able to have your own private pool when you want a bit of alone time. Cant fault this resort and would highly recommend to all
Overnattede 6 nætter i august 2022
Svar fra Jacky den 2. sep. 2022
Dear kylie-anne,Thank you so ever for taking the time to write such a fantastic feedback following your stay at ACCESS Resort & Villas and for having chosen us again as your desired accommodation.I am truly pleased to read that you had joyful stay again and our staff went above and beyond your expectations. I will share your commendation to all associates and management in order to sustain their effort and efficient service.Thank you once again for considering to return us next time. We wish you a great time till we have you back in the future - Hopefully soon.With kind regards,

10/10 Fremragende

Hayley

Overnattede 6 nætter i august 2022
Svar fra Sakarin Livakorn den 5. dec. 2023
Thank you very ,much for your feedback during your holidays with us.We do look forward to having the opportunity of being able to welcome you back again when you next visit karon Phuket.With Kind regards,Sakarin Livakorn

10/10 Fremragende

Alan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 10 nætter i juli 2022

10/10 Fremragende

Yvette Maree

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2022
Svar fra Jacky.Chia den 15. jul. 2022
Dear Yvette Maree, Thank you so much for taking the time rating us full score after a recent stay. Your happiness and great pride in our hotel will be shared among our team as to inspire and encourage service efficient. Wish you a wonderful time while looking forward to welcoming you back sooner rather than later. Kind regards,

8/10 Udmærket

Callista

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i juni 2022

10/10 Fremragende

Dina

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Read the staff reviews made us booking this property besides the facilities. Didn’t disappoint. Staff friendliness and helpfulness are amazing. Love the canal room service delivery too.
Overnattede 1 nat i juni 2022
Svar fra Jacky den 13. jun. 2022
Dear Dina, Thank you so much for taking the time to share your great praise after a recent stay at ACCESS Resort & Villas. We are delighted to read that you had a wonderful experience with our services and admired our room service style. Your constructive feedback is valuable in helping us to continually sustain and inspire our service effort and efficiency. Wish you a great time till we have the opportunity to welcome you back again soon. Warmest regards,

10/10 Fremragende

Tomer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A great stay
The staff was extremely pleasant and the room exceeded our expectations. Highly recommended.
Overnattede 2 nætter i januar 2022
Svar fra Jacky den 10. jan. 2022
Dear Tomer, Thank you so much for taking the time to share your experience after a recent stay at ACCESS Resort & Villas. I am delighted to read and learn your pleasure with our service quality and satisfied with our pool access room. Your kind words will be shared with the team in order to encourage and implement our service efficient. Again, thank you for your recommendation other readers. We do hope to have the privilege of welcoming you back in the not too distant future. Kind regards,

6/10 Okay

Prit

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Disappointing hotel
Access hotel enjoys a undeserved high rating, perhaps it was in a better shape before Covid. The staff is very nice and helpful though and they deserve credit for that. However, the hotel itself was disappointing. To start with the room was not entirely clean and it was pee on the toilet seat upon arrival. Secondly, the pool access is a nice concept but the pool was not clean. Could not see more than 2m even with swim glasses. Moreover, there was absolutely no pressure in the shower - was just dripping. This was partly fixed after complaining but still not satisfactory. Finally, no Covid precautions were taken during breakfast, like hand sanitizer or gloves like in other hotel breakfasts in Thailand during this special time. All in all, hotel is not well maintained.
Overnattede 2 nætter i januar 2022
Svar fra Jacky den 7. jan. 2022
Dear Prit, Thank you so much for taking the time to share your experience after a recent stay at ACCESS Resort & Villas. I am truly glad that you were satisfied with our hospitality as we would like it to be as well as your observations would be in our attention to improve and investigate to achieve our further quality. Please accept my sincerest apology for fall short of your expectations this time. I do hope to have the opportunity to remedy your experience next time. Kind regards,

10/10 Fremragende

Claude

Overnattede 5 nætter i februar 2020
Svar fra Jacky.Chia den 1. maj 2020
Dear Claude, Thank you so much for taking the time to giving us your positive feedback. I am so pleased to read that you had enjoyably the stay with us. Your feedback will be shared with the team how guest experiences to their effort and efficient. Wish you a pleasant till we get the opportunity of welcoming you back again soon. Kind regards, Jacky

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Private pool was great Would be good if the room constantly ran with electricity when out
Overnattede 14 nætter i februar 2020
Svar fra Jacky.Chia den 29. feb. 2020
Dear Valued Guest, Thank you so much for taking the time to post your stay experience at ACCESS Resort & Villas. I am delighted to read that you had a wonderful moment and enjoyed with Pool Suite room. Your note has been shared with the team in order to encourage their further service. Wish you a great time and look forward to welcoming you back again soon. Kind regards, Jacky

10/10 Fremragende

Ruth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel great location
This is a great hotel in a great location. It's lovely to have a private outside sitting area, and with your own private pool access as a bonus. The staff are very friendly and helpful. The room is really big with a large bathroom.
Overnattede 4 nætter i februar 2020
Svar fra Jacky.Chia den 28. feb. 2020
Dear Ruth, Thank you so much for taking the time to write a fabulous feedback following your stay at ACCESS Resort & Villas. It's always a pleasure to read that our guest like you enjoyed with our Pool Suite room and admired our location as well as our staff regularly met your expectation. Your commendation has been shared with the team in order to inspire and continually encourage their effort and efficient. With you a great time and look forward to welcoming you back again in the not too distant future. Warmest regards, Jacky

10/10 Fremragende

Kirsi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tästä tuli meidän suosikki. Toivottavasti ensi vuonna päästään pariks viikoks tänne. Kaikki toimi loistavasti. Olemme erittäin tyytyväisiä.
Overnattede 5 nætter i februar 2020
Svar fra Jacky.Chia den 28. feb. 2020
Dear Kirsi, Thank you so much for taking the time to share your stay experience at ACCESS Resort & Villas and for letting us know your praise on this visit. I am delighted indeed to read that you had a wonderful moment and found our resort to be very pleasant. Your valuable feedback is shared with the team in order to continually encourage their efforts. Wish you a great time till we have the privilege of welcoming you back again - hopefully soon. Kind regards, Jacky

10/10 Fremragende

Thore

Synes godt om: Rengøring, service og personale, værelsets komfort
Fantastisk hotell med direkte tilgang til bassenget fra hvert rom. Super service og bra mat. Hotellet bærer litt preg av slitasje, spesielt i bassenget med flere ødelagte fliser.
Overnattede 2 nætter i januar 2020
Svar fra Jacky.Chia den 22. jan. 2020
Dear Thore, Thank you for your time sharing your stay experience at ACCESS Resort & Villas and much appreciate for choosing us as your desired accommodation. I am delighted indeed to read that you had such a wonderful experience and had enjoyable moments. On the other hand, taking your note about ground & pool as to monitor and revamp. Your commendation has been shared with the Access team in order to motivate and inspire them continually of service efficacy. Wish you a pleasant time till the team and I have the opportunity of welcoming back again - hopefully very soon. Kind regards, Jacky