Udendørsområde

Anmeldelser af Town Lodge Waterfall, Midrand

2 out of 5
Town Lodge Waterfall, Midrand
Montrose Road Off Bekker Rd Waterfall Pa, Midrand, Gauteng

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 52 af i alt 88 anmeldelser" "
Bedømmelse på 8 − Udmærket. 26 af i alt 88 anmeldelser" "
Bedømmelse på 6 − Okay. 2 af i alt 88 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 88 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 88 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

8,4/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Taitos

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The service and rooms are Excellent
Overnattede 1 nat i februar 2024
Svar fra Eugene den 29. feb. 2024
Dear TaitosThank you for the sterling review and will be shared with the entire team.Kind regardsEugene

8/10 Udmærket

Prelene

Overnattede 2 nætter i februar 2024
Svar fra Eugene den 29. feb. 2024
Dear PreleneThank you for the sterling review and will be shared with the entire team.Kind regardsEugene

10/10 Fremragende

Piasha

Overnattede 3 nætter i februar 2024
Svar fra Eugene den 24. feb. 2024
Dear PiasheThank you for the sterling review and will be shared with the entire team.Kind regardsEugene

10/10 Fremragende

Kembo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely Property. Highly recommended
Overnattede 1 nat i januar 2024
Svar fra Eugene den 31. jan. 2024
Dear KemboThank you for the sterling review, it will be shared with the entire team.Kind regardsEugene

10/10 Fremragende

Nkosinathi

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Eugene den 31. jan. 2024
Dear NkosinathiThank you for the sterling review, it will be shared with the entire team.Kind regardsEugene

10/10 Fremragende

Elvis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i januar 2024
Svar fra Eugene den 22. jan. 2024
Dear ElvisThank you for the kind review and the rating will be shared with the entire team.Kind regardsEugene

10/10 Fremragende

Peloyame

Overnattede 1 nat i januar 2024
Svar fra Eugene den 24. feb. 2024
Dear PeloyameThank you for the sterling review and will be shared with the entire team.Kind regardsEugene

8/10 Udmærket

Audrey

Overnattede 1 nat i december 2023
Svar fra Eugene den 22. jan. 2024
Dear AudreyThank you for the kind review and the rating will be shared with the entire team.Kind regardsEugene

4/10 Dårligt

Mario

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
the stay was average but when i cut my stay short by 1 day a refund was out of the question. possibly because they were low on numbers this disappointed me immensely as next time book less days then add on if they are not full
Overnattede 3 nætter i december 2023
Svar fra Eugene den 22. jan. 2024
Dear MarioThank you for your feedback, it is highly appreciated. We are sorry that you had to cut your stay short by one day. Kindly note the OTA guarantees all reservations and bills us for commission for every night whether you stay or not. Best in future to book directly with us via our Website or directly which allows us to be far more flexible. I trust this finds you well?Kind regardsEugene

10/10 Fremragende

Olaolu

Overnattede 1 nat i december 2023
Svar fra Eugene den 22. jan. 2024
Dear Olaolu Thank you for the kind review and the rating will be shared with the entire team.Kind regardsEugene

10/10 Fremragende

Jacqueline

Overnattede 1 nat i november 2023
Svar fra Eugene den 22. jan. 2024
Dear Jacqueline Thank you for the kind review and the rating will be shared with the entire team.Kind regardsEugene

10/10 Fremragende

Jantjie

Overnattede 1 nat i november 2023
Svar fra Eugene den 22. jan. 2024
Dear Jantjie Thank you for the kind review and the rating will be shared with the entire team.Kind regardsEugene

10/10 Fremragende

Nicolas

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, quite and practical place near the Mall of Africa. Very welcoming and kind staff members. 5 stars all the way and a special star for Natalie.
Overnattede 4 nætter i november 2023
Svar fra Eugene den 20. nov. 2023
Dear NicolasThank you so much for the kind reviews and Natalie will be awarded with some WOW rewards points for her service. I see you extended again and hope you will enjoy the rest of your stay with us. Kind regards Eugene

10/10 Fremragende

Nicolas

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I found the room quite small but overall the facility, the service and the hosts were perfect.
Overnattede 2 nætter i november 2023
Svar fra Eugene den 28. nov. 2023
Dear Nicolas, thank you for the great review. Kind regards Eugene

10/10 Fremragende

Gasant

Overnattede 1 nat i oktober 2023
Svar fra Eugene den 18. okt. 2023
Dear Gasant, thank you for the positive feedback, this will be shared with all the staff.Kind regardsEugene

8/10 Udmærket

Geerish

Overnattede 2 nætter i oktober 2023
Svar fra Eugene den 18. okt. 2023
Dear Geerish, thank you for the positive feedback, this will be shared with all the staff.Kind regardsEugene

8/10 Udmærket

Tania

Overnattede 1 nat i september 2023
Svar fra Eugene den 30. sep. 2023
Dear Tania, thank you for the positive review. We appreciate the feedback. Kind regards Eugene

10/10 Fremragende

Pierre

Overnattede 1 nat i juli 2023
Svar fra Eugene den 23. jul. 2023
Dear PierreThank you for the sterling review, we appreciate the rating.Kind regardsEugene

2/10 Forfærdeligt

Donald

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
We were so disappointed
Our car got stollen at Town Lodge Waterfall, Midrand around 7:00 in the morning. Nothing to add.
Overnattede 1 nat i juni 2023
Svar fra Eugene den 3. jul. 2023
Dear Donald, we are truly sorry for the inconvenienced this have caused during your stay. This is so unfortunate and no one could have predicted that this would have happened and from our review, security could not have stopped your car from leaving unless he jumped in front of it but would not have secured your vehicle that way. Once again, we regret this incident occurred at the hotel. Apart from the car being stolen, I trust you had a pleasant experience from friendly staff, clean and well maintained bedroom and enjoyed our complimentary breakfast we offered? Kind regards Eugene

8/10 Udmærket

Kyle

Overnattede 3 nætter i juni 2023
Svar fra Eugene den 1. jul. 2023
Good evening Kyle. Thank you for the sterling review. We appreciate your feedback. Kind regards Eugene

8/10 Udmærket

Mzwandile

Overnattede 4 nætter i juni 2023
Svar fra Eugene den 3. jul. 2023
Dear Mzwandile, thank you for the pleasing review. We look forward to welcoming you back in the near future. Kind regards, Eugene

10/10 Fremragende

Liesel

Overnattede 1 nat i juni 2023
Svar fra Eugene den 14. jun. 2023
Dear Liesel. Thank you for the sterling review. Appreciate your comments. Kind regards Eugene

8/10 Udmærket

Bashiru

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Location.
Overnattede 5 nætter i juni 2023
Svar fra Eugene den 14. jun. 2023
Dear guest. Thank you for the time to review us. Please give us more insight as to where we did not deliver on receiving a positive feedback. Kind regards Eugene

10/10 Fremragende

MR

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Overnattede 1 nat i marts 2023
Svar fra Eugene den 4. apr. 2023
Thank you for the great review and will be shared with the rest of the team. Kind regards Eugene

10/10 Fremragende

Heino

Overnattede 2 nætter i marts 2023
Svar fra Eugene den 11. mar. 2023
Dear Heino. Thanks so much for the sterling review. Kind regards Eugene

6/10 Okay

thibault

Overnattede 1 nat i februar 2023
Svar fra Eugene Kotze den 25. mar. 2023
Dear ThibaultThank you for your feedback.Kind regardsEugene

10/10 Fremragende

Gary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great place
Great experience, quiet and conducive place
Overnattede 3 nætter i november 2022
Svar fra Eugene den 4. dec. 2022
Dear Gary. Thanks for the sterling review. Appreciate the feedback. Kind regards Eugene

10/10 Fremragende

VC

Overnattede 1 nat i november 2022
Svar fra Eugene Kotze den 18. nov. 2022
Thank you so much for the sterling review, we appreciate the feedback and looking forward to be of service to you again in the near future.

10/10 Fremragende

Ranny

Overnattede 1 nat i november 2022
Svar fra Eugene den 14. nov. 2022
Dear Ranny, thank you for the sterling review we appreciate the feedback. Kind regards Eugene

2/10 Forfærdeligt

Mahesh

Overnattede 1 nat i september 2022
Svar fra Eugene den 27. sep. 2022
Dear sirPlease confirm the reasons you scored us a 2 out of 10? Just spoke to Mr Pillay Shaylen and he confirmed all was in order? We would like to have more more details. Kind regards

10/10 Fremragende

Cikizwa Gloria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was a good stay, the staff was super friendly and I had a really nice stay.
Overnattede 2 nætter i august 2022
Svar fra Eugene Kotze den 31. aug. 2022
Hi Gloria, thank you for the wonderful comments and looking forward to welcome you back again and hopefully soon.

10/10 Fremragende

Betsie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean and friendly staff
Overnattede 1 nat i juli 2022
Svar fra Eugene den 10. aug. 2022
Thanks for the positive review. We appreciate the response and recent stay with us.

8/10 Udmærket

Balene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2022
Svar fra Eugene Kotze den 14. jun. 2022
Dear guest, thank you for your wonderful rating, it is much appreciated. Kind regards Eugene Kotze

10/10 Fremragende

Ranny

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2022
Svar fra Eugene den 7. jun. 2022
Dear valued guest Thank you very much for the kind review and score. We appreciate the feedback and look forward to welcoming you back soon again. Kind regards Eugene Kotzé

4/10 Dårligt

HeeKin

Forretningsrejsende
Synes godt om: Service og personale
noisy Room was located at the side of the road and the window glasses are just single layer. in the night you can hear the vehicles.
Overnattede 10 nætter i maj 2022
Svar fra Eugene Kotze den 13. jun. 2022
Dear Guest Thank you for your feedback on the window glass and your comments will be taken into consideration for future planning and correcting. For any future bookings, please feel free request for quieter rooms as our pool/garden facing rooms are at no extra cost. Kind regards Eugene

4/10 Dårligt

Phillipa

Overnattede 7 nætter i april 2022

8/10 Udmærket

Tshepo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
My stay was pleasant and the place is very tidy
Overnattede 1 nat i april 2022
Svar fra Eugene den 5. apr. 2022
Good morning Thank you so much for the pleasant review. We appreciate your support and kind words. Kind regards Eugene

8/10 Udmærket

Balene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good
Overnattede 1 nat i november 2021

10/10 Fremragende

enoch

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It was an amazing expierience
Overnattede 3 nætter i november 2021
Svar fra Liz Clarke - GM den 7. nov. 2021
Dear Enoch Thank you so much for your excellent review. We are delighted to know that you enjoyed your stay with us and that it was an amazing experience for you. Hope to see you back soon.

8/10 Udmærket

Belinda

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2021

10/10 Fremragende

Sinikiwe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2021

10/10 Fremragende

Gaobidiwe Merriam

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wow what an Excellent Service
Excellent service from the reception. Friendly and very helpful staff , with a warm welcome . The hotel itself is looking very good and it was my 1st stay at the hotel. Room was according to my expectations and very neat. Every thing was available i.e utensils, kettle , towels , aircon, TV etc .Everything in the room was functioning. Breakfast was is the Lord Lord of of great. I will still book again , as my stay safe and I was very comfortable. As for the lady by the name of Grace , wow really she looked and prepared my room greatly. I really enjoyed my stay at the hotel. Keep it up all the staff from reception and everywhere else.
Overnattede 5 nætter i februar 2020
Svar fra The CLHG Team den 16. feb. 2020
Dear Gaobidiwe Merriam Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and that our staff, especially Grace, WOW'd you with their great service! We hope to welcome you as our guest again soon.  With kind regards

10/10 Fremragende

Paula

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2020
Svar fra The CLHG Team den 6. feb. 2020
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon. With kind regards

2/10 Forfærdeligt

Obusitswe, Botswana

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Safety and freedom of movement. Accessibility to the malls
Overnattede 6 nætter i november 2019
Svar fra Shelley den 18. nov. 2019
Good morning, thank you for your comments. Please note for future we have a shuttle that runs in the evenings to the mall on a complimentary basis and during the day the shuttle runs at a nominal fee. Safety is a concern to all of us and that is why we have the services available. Kind regards Shelley

10/10 Fremragende

Gary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2019
Svar fra Shelley den 22. aug. 2019
Good morning Gary, thank you for the positive rating and we are so happy that you enjoyed your stay and we hope that you spread the word of your experience. Look forward to welcoming you back in the near future - should you need anything for your next stay please make contact with us.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2019
Svar fra The CLHG Team den 20. aug. 2019
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

8/10 Udmærket

MICHAEL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The stay was really nice and comfortable
Overnattede 6 nætter i juli 2019
Svar fra Shelley den 23. jul. 2019
Thank you so much for the positive comments and very happy that the team delivered on service and that were comfortable during your stay.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juni 2019
Svar fra The CLHG Team den 13. jun. 2019
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon.  With kind regards

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
best service
Overnattede 2 nætter i juni 2019
Svar fra The CLHG Team den 13. jun. 2019
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon.  With kind regards

10/10 Fremragende

Keith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Overnattede 1 nat i maj 2019
Svar fra Shelley den 4. jun. 2019
Thank you so much for the positive review and we value your acknowledgment of our product and my team that has delivered top notch service. We look forward to accommodating again.