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Anmeldelser af Senatus Hotel - Special Class

Senatus Hotel - Special Class
Akbiyik Caddesi No: 40, Sultanahmet, Istanbul, Istanbul

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 632 af i alt 1005 anmeldelser" "
Bedømmelse på 8 − Udmærket. 282 af i alt 1005 anmeldelser" "
Bedømmelse på 6 − Okay. 67 af i alt 1005 anmeldelser" "
Bedømmelse på 4 − Dårligt. 18 af i alt 1005 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 1005 anmeldelser" "

9,2/10

Rengøring

9,6/10

Service og personale

8,6/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Turkan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i december 2023
Svar fra Ismail TOPAL den 31. jan. 2024
Dear Turkan,Thank you for taking the time to rate your recent stay with us! We appreciate your perfect score of 5 out of 5.Your positive feedback is invaluable to us, and we're delighted to hear that you had a great experience during your time at our hotel. If you have any specific feedback or preferences you'd like to share for your next visit, please feel free to let us know.We look forward to welcoming you back on your future visits. Thank you for choosing our hotel!Best regards,

8/10 Udmærket

DARIUSZ

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i december 2023
Svar fra Ismail TOPAL den 25. dec. 2023
Dear Dariusz,Thank you for taking the time to rate our hotel with a score of 4 out of 5! We appreciate your feedback and are pleased to see that you had a positive experience during your stay.Your satisfaction is important to us, and we would love to hear more about your thoughts and suggestions. If there are specific areas where we can improve to make your next stay even better, please feel free to share your insights.We hope to have the pleasure of welcoming you back in the future. Thank you for choosing our hotel!

10/10 Fremragende

Susanne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super god beliggenhed, venligt og imødekommen personale - pænt og rent - skøn mad, et sted vi bestemt kan anbefale, samt glæde os til at besøge igen.
Overnattede 4 nætter i oktober 2023
Svar fra Ismail TOPAL den 7. okt. 2023
Kære Susanne,Vi vil gerne udtrykke vores dybfølte taknemmelighed for dit ophold på vores hotel og for din fantastiske vurdering af 5 ud af 5. Dine venlige ord varmer vores hjerter og motiverer os til at fortsætte med at levere en førsteklasses service.Det glæder os at høre, at du fandt vores hotel godt beliggende, vores personale venligt og imødekommende, og at det var pænt og rent. Vi sætter stor pris på din ros af vores mad, og det glæder os, at du vil anbefale vores sted og ser frem til at besøge igen.Vi ser frem til at byde dig velkommen igen ved din næste lejlighed. Vi håber også, at andre rejsende, der læser din anmeldelse, vil blive opfordret til at vælge vores hotel og opleve den samme fremragende service og gæstfrihed.Endnu en gang tak for din støtte, og vi ser frem til at byde dig velkommen snart igen.Venlig hilsen,

10/10 Fremragende

Erol

Overnattede 3 nætter i september 2022

10/10 Fremragende

Bylent

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Personalet, morgenmad, rengøring.
Overnattede 4 nætter i april 2022
Svar fra Ismail TOPAL den 16. apr. 2022
Bylent Bey yorumlarınız için çok teşekkür ederiz,sizleri tanımak çok güzeldi.En kısa zamanda görüşmek dileğiyle

8/10 Udmærket

Vagn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great stay in the historic center of Istanbul
I had a great stay. The hotel is within walking distance of the Hagya Sophia, the Hippodrome ruins and the historic centre of Constantinople / Istanbul.
Overnattede 6 nætter i oktober 2021
Svar fra Ismail TOPAL den 6. nov. 2021
Dear Vagn, Thanks for your feedback. Sincerely

10/10 Fremragende

Verificeret rejsende

Overnattede 3 nætter i januar 2020
Svar fra Ismail TOPAL den 7. feb. 2020
Dear Guest, Thanks for your time. Sincerely

4/10 Dårligt

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Senatus Hotel was a bad experience! Very disapoing
The hotel room was in a bad condition: The bed is hard as stone, the bathroom smells bad, there was to much noise bc of the thin walls.....in general a very bad experience especially for our backs (auch)!
Overnattede 6 nætter i august 2019
Svar fra Ismail TOPAL den 21. aug. 2019
Dear Guest, We changed our bed a 2 months before and they are really new beds and generally most of the guest like those bed types. They are orthopedic beds and little bit hard but not as like stone this is a bit wrong information. Even you are the first person who is complaning about the beds. Anyway it was pleasure to host you in our hotel . Sincerely

10/10 Fremragende

Aicha, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt og hyggeligt hotel
Søde og hjælpsomme personale, som er klar med råd og vejledning til tur m.m. Værelset er rummeligt og rent. Hotellet ligger i en hyggelig gade med masser restauranter.
Overnattede 6 nætter i september 2018
Svar fra Ismail TOPAL den 13. sep. 2018
Dear Aicha, Thanks for your feedback. Hope to see you again.

10/10 Fremragende

ANGELO

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bellissimo viaggio, l' hotel si trova al centro delle più grandi attrazioni . Personale gentilissimo, la ciliegina sulla torta è stato il ristorante che si trova giù all hotel, fortunatamente uno dei gestori parlava Italiano, quindi è stato semplice mangiare bene 😉
Overnattede 3 nætter i maj 2024
Svar fra Ismail TOPAL den 27. maj 2024
Dear Angelo,Thank you so much for your recent stay at our hotel and for taking the time to leave such a fantastic review. We are delighted to hear that you had a "bellissimo viaggio" and that our location in the center of the major attractions enhanced your experience.We are also thrilled to hear your kind words about our staff. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations.The highlight of your stay being our restaurant truly warms our hearts. We are glad that one of our managers spoke Italian, making it easier for you to enjoy a great meal.Once again, thank you for your perfect 5 out of 5 rating. We hope to welcome you back in the near future.Best regards,

8/10 Udmærket

Rita

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location very clean nice room and friendly staff. But you can arrange equivalent, much cheaper, transportation to and from the airport.
Overnattede 3 nætter i maj 2024
Svar fra Ismail TOPAL den 27. maj 2024
Rita;Thank you for taking the time to share your feedback with us and for giving us a rating of 4 out of 5. We are delighted to hear that you enjoyed our great location, clean rooms, and friendly staff. Your positive comments are greatly appreciated and will be shared with our team.We also appreciate your suggestion regarding the transportation to and from the airport. We are continuously looking for ways to improve our services and provide the best value for our guests. Your feedback will help us in our efforts to arrange more cost-effective transportation options in the future.We hope to have the pleasure of welcoming you back to our hotel soon.

10/10 Fremragende

Vira

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a great hotel in a fantastic location, walking distance to everything. The staff was friendly and helpful, and our room for a family of four was very convenient. Pepe in particular was very accommodating and helped me with tasks that I didn’t expect one would do. The hotel is clean and comfortable. The Turkish breakfast options were amazing and we got to experience various options. We will definitely stay again if in Istanbul!
Overnattede 3 nætter i maj 2024
Svar fra Ismail TOPAL den 27. maj 2024
Dear Vira;Thank you so much for your fantastic review and for awarding us a perfect rating of 5 out of 5. We are thrilled to hear that you enjoyed your stay and found our location convenient, within walking distance to everything.We greatly appreciate your kind words about our friendly and helpful staff, especially Pepe. We will be sure to pass on your compliments to him. It's wonderful to know that your room was convenient for your family and that you found our hotel clean and comfortable.We are delighted that you enjoyed the Turkish breakfast options and had the chance to experience the variety we offer. Your intention to stay with us again when you visit Istanbul means a lot to us, and we look forward to welcoming you back in the future.

10/10 Fremragende

Miranda-Jane

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay with it's own restaurant and great location for walking everywhere. Had everything we needed and was clean and tidy.
Overnattede 3 nætter i april 2024
Svar fra Ismail TOPAL den 26. maj 2024
Dear Mirande; Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us and appreciated our on-site restaurant and convenient location. We're also glad that you found everything you needed and that our property was clean and tidy. We look forward to welcoming you back in the future

8/10 Udmærket

Laura Noura

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i maj 2024
Svar fra Ismail TOPAL den 23. maj 2024
Dear Laura Noura,Thank you very much for taking the time to rate your stay with us. We are delighted to see that you enjoyed your time at our hotel and appreciate your positive rating.We strive to provide the best experience possible for our guests, and your feedback is highly valued. If you have any suggestions or specific feedback on how we can make your next stay even better, please feel free to share it with us.We hope to welcome you back in the near future.Best regards,

8/10 Udmærket

Koji

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
防音が良くない。スタッフは親切。
Overnattede 1 nat i april 2024
Svar fra Ismail TOPAL den 4. maj 2024
親愛なる小次,お客様からの評価、ありがとうございます。お部屋の音響に関するご意見を受け、改善の余地があることを認識しております。また、スタッフの対応についてのお褒めの言葉を頂き、大変嬉しく思っております。今後もお客様に快適な滞在を提供できるよう努めてまいります。またのご利用をお待ちしております。

8/10 Udmærket

Alessandro

Synes godt om: Service og personale
-
Overnattede 3 nætter i april 2024
Svar fra Ismail TOPAL den 5. maj 2024
Dear Alessandro,Gentile Ospite, grazie per il vostro soggiorno presso il nostro hotel. Apprezziamo il vostro feedback e speriamo di potervi accogliere di nuovo in futuro. Buona giornata!

10/10 Fremragende

Benjamin Joel

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hôtel bien situé très propre et agréables à séjourner
Overnattede 4 nætter i april 2024
Svar fra Ismail TOPAL den 19. apr. 2024
Dear Benjamin,Nous sommes ravis d'apprendre que votre séjour parmi nous a été satisfaisant à tous égards. Votre retour positif sur la propreté de nos chambres et de l'hôtel ainsi que sur notre emplacement nous réjouit grandement. Votre satisfaction est notre priorité absolue et nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience avec nous. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite.Cordialement,

10/10 Fremragende

Ulrich

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place, very close to all the tourist attractions, decent included breakfast, very good staff.
Overnattede 6 nætter i april 2024
Svar fra Ismail TOPAL den 15. apr. 2024
Dear Ulrich,Thank you so much for your recent stay at our hotel and for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a great experience and that our hotel met your expectations.We are delighted that you found our location to be excellent, being close to all the tourist attractions. Providing convenience for our guests is always our priority.It's fantastic to hear that you enjoyed our included breakfast. We strive to offer a delicious and satisfying breakfast experience to start your day off right.Your kind words about our staff mean the world to us. We take great pride in providing exceptional service, and knowing that our efforts were appreciated is incredibly rewarding.Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future.Warm regards,

10/10 Fremragende

Lucia

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location 5 minutes walk to Blue Mosque and Sofia. Lot of food options around. Breakfast also nice! The hotel helps you also in case you want to book activities in different locations in Turkey. Thank you Hassan and Ismai for helping us in our tour!
Overnattede 3 nætter i marts 2024
Svar fra Ismail TOPAL den 4. apr. 2024
Dear Lucia, Thank you very much for your wonderful feedback and for choosing to stay with us. We are delighted to hear that you enjoyed our hotel's convenient location, close to the Blue Mosque and Hagia Sophia, as well as the abundance of dining options nearby. We're also glad to know that you found our breakfast to your liking.It's fantastic to hear that Hassan and Ismail were able to assist you during your stay and in arranging activities for your tour around Turkey. We will be sure to pass on your kind words to them.We hope to have the pleasure of welcoming you back on your next visit to Istanbul.

6/10 Okay

Mudassir

Rejste med familie og småbørn
Synes godt om: Rengøring
Synes ikke om: Faciliteter
Not worth the Money!!They did not honour the free self parking. Sent me to the overpriced priced Otto park that they recommend. Found out during the stay while walking around I was overcharged. Breakfast is mundane and limited. Restaurant is over rated food wasn’t that great for what they charge.
Overnattede 2 nætter i marts 2024
Svar fra Ismail TOPAL den 3. apr. 2024
Dear Mudassir,Thank you for sharing your feedback regarding your recent stay with us. We appreciate your comments, although we would like to address some inaccuracies in your review.During the Ramadan period, self-parking in the bustling area of Sultanahmet, Istanbul, can indeed be challenging and unsafe, which is why we directed you to the nearby Otto park. While we understand that this incurred an additional cost, it was done with the safety and convenience of our guests in mind.Regarding the restaurant prices, please note that they are set uniformly across the area, and the quality of the food is subjective and can vary based on personal taste preferences. However, we strive to offer a diverse menu selection and maintain competitive pricing to provide value to our guests.As for the breakfast experience, we take pride in offering a wide variety of options to cater to different tastes and preferences. While we regret that your experience did not meet your expectations, we assure you that the quality and variety of our breakfast buffet are highly appreciated by the majority of our guests.We value your feedback and will use it to continuously improve our services. If you have any further concerns or would like to discuss your experience in more detail, please feel free to contact us directly.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Sincerely

6/10 Okay

Flavia

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Abbiamo soggiornato in questo piccolo hotel per 4 notti e ci siamo trovati bene. Zona piena di locali, ristoranti, negozi ma le camere erano completamente silenziose, spaziose, doccia grandissima. Unica osservazione, la doccia è “a vista” sulla camera con vetro satinato, ok per la privacy ma non per la luce. Sarebbe stato meglio avere una tenda mantovana da tirare giù di notte. Per il resto nessuna obiezione, personale gentilissimo, cambio biancheria ogni giorno davvero super! Consigliato
Overnattede 4 nætter i marts 2024
Svar fra Ismail TOPAL den 2. apr. 2024
Grazie per la tua recensione e per aver scelto di soggiornare nel nostro piccolo hotel. Siamo felici che ti sia trovato bene durante il tuo soggiorno e che tu abbia apprezzato la comodità e la tranquillità delle nostre camere.Prendiamo nota della tua osservazione sulla doccia "a vista" e comprendiamo le tue preferenze per la luce e la privacy. Cerchiamo sempre di migliorare i nostri servizi e prenderemo in considerazione il tuo suggerimento per fornire una soluzione più adatta alle esigenze dei nostri ospiti.Siamo lieti che tu abbia apprezzato il nostro personale gentile e il servizio di cambio biancheria quotidiano. Il nostro obiettivo è garantire un soggiorno confortevole e piacevole per tutti i nostri ospiti.Grazie ancora per la tua recensione e per averci consigliato. Speriamo di darti il benvenuto di nuovo nel nostro hotel in futuro.

8/10 Udmærket

Maria

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter
Piccolo hotel gestito in maniera efficiente e dinamica. Ho avuto l'upgrade alla suite ma ho preferito tenermi la camera deluxe perché volevo la vasca e non la doccia. La camera ha un materasso molto comodo e ottimi cuscini, internet funziona benissimo, c'è il kit di cortesia completo di pettine, ciabattine etc. Suggerirei una pulizia più accurata degli stucchi della doccia. La zona è adiacente a parecchie attrazioni irrinunciabili ed è servita da una moltitudine di ristoranti, tutti abbastanza cari perché si tratta di un distretto a vocazione turistica. Il ristorante dell'hotel offre una buona cucina e consiglio di provarlo. La colazione è varia e fresca, adatta a chi ama la colazione salata. Il personale è molto gentile e pronto a rendersi utile.
Overnattede 4 nætter i marts 2024
Svar fra Ismail TOPAL den 28. mar. 2024
Dear Maria ; Grazie per la tua recensione dettagliata e per aver scelto il nostro hotel per il tuo soggiorno. Siamo lieti che tu abbia apprezzato la gestione efficiente e dinamica del nostro Piccolo hotel. Ci dispiace sentire che la pulizia degli stucchi della doccia non è stata all'altezza delle tue aspettative e prenderemo sicuramente in considerazione il tuo feedback per migliorare questo aspetto.Siamo felici di sapere che hai trovato la camera confortevole, con un materasso comodo e ottimi cuscini. È importante per noi fornire un servizio internet affidabile e siamo contenti che tu abbia trovato che funziona benissimo. Siamo anche lieti di sapere che hai apprezzato il kit di cortesia completo e la varietà e freschezza della colazione.La posizione dell'hotel nelle vicinanze di molte attrazioni turistiche e ristoranti è sicuramente un vantaggio e siamo felici che tu abbia trovato utile il nostro ristorante. Il nostro obiettivo è fornire un'esperienza gastronomica memorabile per i nostri ospiti.Infine, apprezziamo i tuoi complimenti sul personale. Siamo qui per garantire che ogni ospite abbia un soggiorno piacevole e confortevole e siamo lieti che il nostro personale abbia contribuito a rendere la tua esperienza positiva.Speriamo davvero di darti il benvenuto di nuovo nel nostro hotel in futuro. Grazie ancora per aver scelto di soggiornare con noi.

8/10 Udmærket

Atsuko

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i marts 2024
Svar fra Ismail TOPAL den 18. mar. 2024
Dear Atsuko;Thank you for your feedback! We appreciate your rating of 4 out of 5. If you have any specific comments or suggestions to share, please feel free to let us know. We value your input and strive to improve our services based on customer feedback.

10/10 Fremragende

hetal

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location & hotel
Overnattede 2 nætter i marts 2024
Svar fra Ismail TOPAL den 13. mar. 2024
Dear Hetal;Thank you for your excellent feedback! We're delighted to hear that you gave us a perfect score of 5 out of 5, and we're especially pleased that you enjoyed our hotel's location. We strive to provide a convenient and enjoyable experience for our guests. If you have any specific comments or suggestions about the location or any other aspect of your stay, please feel free to share. We appreciate your positive review and look forward to welcoming you back in the future.

6/10 Okay

TAKAYA

Forretningsrejsende
Synes godt om: Service og personale
Overnattede 1 nat i marts 2024
Svar fra Ismail TOPAL den 13. mar. 2024
Dear Takaya;Thank you for your feedback! We appreciate your rating of 3 out of 5. If you have any specific comments or suggestions to share, please feel free to let us know. We value your input and strive to improve our services based on customer feedback. We hope to have the opportunity to enhance your experience in the future.

10/10 Fremragende

Rosana

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were friendly, welcoming and very friendly. The room was clean, a nice size and had space to put our clothes. There was a restaurant down stairs which was useful if you didn’t want to go far.
Overnattede 7 nætter i marts 2024
Svar fra Ismail TOPAL den 10. mar. 2024
Dear Rosana ;Thank you so much for your fantastic 5 out of 5 rating! We're thrilled to hear that you enjoyed your stay and appreciated our friendly and welcoming staff, the cleanliness of your room, and the variety of options available. Providing a positive and memorable experience for our guests is our top priority, and your feedback encourages us to continue delivering exceptional service. We appreciate your kind words and look forward to the opportunity to welcome you back for another wonderful stay. If there's anything specific you loved or any way we can make your future visits even better, please feel free to share your thoughts with us

8/10 Udmærket

Abeed

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place to stay
Overnattede 3 nætter i marts 2024
Svar fra Ismail TOPAL den 10. mar. 2024
Dear Abeed ;Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed your stay and found our hotel to your liking. Your rating of 4 out of 5 is appreciated, and we value your input. We strive to provide a comfortable and enjoyable experience for our guests, and your comments motivate us to continuously improve. If there are specific areas where we can enhance your experience in the future, please feel free to let us know. We hope to have the opportunity to welcome you back for another positive stay in the future."

6/10 Okay

Donald, Alba

Synes godt om: Rengøring
Synes ikke om: Faciliteter
I wished it would've had a sauna like advertised !
Overnattede 25 nætter i februar 2024
Svar fra Ismail TOPAL den 4. mar. 2024
Dear Donald,Firstly, we appreciate your choice of our hotel and thank you for sharing your experience. We would like to express our regret for the disappointment you experienced regarding our sauna service.In 2020, due to the global pandemic conditions and in compliance with the new regulations in our country, we made the decision to temporarily suspend our sauna service. This measure was taken to prioritize the health and safety of our guests, and the information about the suspension was promptly removed from our website.Your feedback is important to us, and we value and consider all comments. However, we find it challenging to understand your rather straightforward and critical review, especially considering your extended three-week stay, during which you expressed a sense of belonging and even received personalized cards from our staff.Should you have any concerns or requests during your stay, we encourage guests to communicate with our reception team. We are always eager to address any issues promptly and ensure a more positive experience.Thank you once again for your stay and feedback. We hope to have the opportunity to welcome you back and provide an improved experience.Kind regards,

8/10 Udmærket

Dejan

Synes godt om: Rengøring
À proximité de tout
Overnattede 2 nætter i februar 2024
Svar fra Ismail TOPAL den 24. feb. 2024
Cher Dejan,Nous vous remercions d'avoir choisi notre hôtel et pour avoir pris le temps de partager votre expérience. Nous sommes ravis d'apprendre que vous avez trouvé notre emplacement pratique, à proximité de tout.Votre satisfaction est notre priorité, et nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite.Cordialement,

10/10 Fremragende

REHAN

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice and comfy property with polite and courteous staff. Breakfast was pretty good. Washroom was modern but missing the clothes hanging options. Overall quite happy
Overnattede 3 nætter i februar 2024
Svar fra Ismail TOPAL den 24. feb. 2024
Dear Rahen,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you found our property nice and comfortable, with a polite and courteous staff. It's great to know that you enjoyed the breakfast as well.Your comments about the modern washroom are appreciated, and we will certainly take note of the suggestion regarding clothes hanging options. We value your feedback as it helps us enhance our services.We look forward to welcoming you again on your next visit, and we appreciate your overall satisfaction.Best regards,

10/10 Fremragende

Albert

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everyone was so friendly. The view from the balcony was amazing. The staff was nice to let us use the closed buffet area at night to play dominoes. The attached restaurant had amazing food.
Svar fra Ismail TOPAL den 21. feb. 2024
Dear Albert,We extend our heartfelt gratitude for choosing to stay at our hotel, and we're delighted to receive your outstanding review. Your 5 out of 5 rating and kind words truly mean a lot to us.We're thrilled to hear that you found everyone at the hotel to be friendly and welcoming. It's our sincere aim to create an atmosphere where guests feel at home, and your positive feedback reinforces that commitment.The fact that you enjoyed the amazing view from the balcony is wonderful to hear. We strive to provide our guests with memorable experiences, and it sounds like the view added to the charm of your stay.We're also pleased to know that our staff accommodated your request to use the closed buffet area at night for playing dominoes. Creating a comfortable and accommodating environment for our guests is always a priority.Additionally, we're delighted that you enjoyed the culinary offerings at our attached restaurant. Providing delicious and memorable meals is a part of our commitment to ensuring a delightful stay.Once again, thank you for taking the time to share your positive experiences. It was our pleasure to host you, and we look forward to welcoming you back in the future.Warm regards,

10/10 Fremragende

Adeba

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Walking distance to all attractions
Overnattede 3 nætter i februar 2024
Svar fra Ismail TOPAL den 19. feb. 2024
Dear Adeba,We sincerely appreciate your recent stay at our hotel and are thrilled to learn about your positive experience. Thank you for taking the time to share your feedback and for awarding us a perfect 5 out of 5 rating.It's fantastic to hear that our hotel's location within walking distance to all attractions met your expectations. We strive to provide a convenient and enjoyable experience for our guests, and your kind words validate our efforts.Your satisfaction is our utmost priority, and we are delighted that you had a pleasant stay. Should you find yourself in the area again, we would be honored to welcome you back.Thank you once more for choosing our hotel and for your gracious review.Warm regards,

10/10 Fremragende

Al

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great people
Svar fra Ismail TOPAL den 19. feb. 2024
Dear Al ;Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you had a wonderful stay at our hotel and that our staff contributed to your positive experience. Your perfect rating means a lot to us, and it serves as a great motivation for our team.We appreciate your choice to stay with us, and we hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to enhance your next stay, please feel free to let us know.Warm regards,

10/10 Fremragende

florent

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
L'hotel tres bien situé a quelques minutes de la mosquee bleue et du du tramway tres propre et acceuillant. . Le mersonnel est d'une gentillesse et serviabilité exemplaire. Le petit déjeuner est copieux et le restaurant offre des menus delicieux . La cuisine est excellente . Anecdote :: une nuit j'ai ete gêné par des bruits de travaux dans un immeuble voisin , le patron pour s'excuser de ce derangement ,m'a tout tout bonnement offert le diner au restaurant le soir meme. J'ai trouvé ca unique et jamais vécu . Je l'en remercie encore maintenant car se sont des valeurs humaines rares. Je reviendrais avec le plus grand plaisir.
Overnattede 4 nætter i februar 2024
Svar fra Ismail TOPAL den 10. feb. 2024
Cher Florent,Un immense merci pour votre évaluation exceptionnelle ! Nous sommes ravis d'apprendre que votre séjour parmi nous a été mémorable.Nous sommes enchantés de savoir que vous avez apprécié notre emplacement idéal, à quelques minutes de la Mosquée Bleue et du tramway, ainsi que notre engagement envers la propreté et l'accueil chaleureux. Vos commentaires élogieux sur la gentillesse et la serviabilité de notre personnel nous touchent particulièrement.Nous sommes également ravis que vous ayez savouré notre copieux petit déjeuner et les délicieux menus de notre restaurant. La mention de votre expérience avec le bruit des travaux et notre geste pour offrir le dîner en guise d'excuse nous rend particulièrement heureux. Nous croyons en des valeurs humaines authentiques et sommes ravis que vous ayez ressenti cela.Un grand merci de toute l'équipe ! Nous avons hâte de vous accueillir à nouveau lors de vos futurs séjours.Cordialement,

10/10 Fremragende

Suman

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel very close to the mosque! On the street many great dining options. Staff very friendly and breakfast was very good
Overnattede 5 nætter i december 2023
Svar fra Ismail TOPAL den 10. mar. 2024
Dear Suman ;We sincerely appreciate the fantastic feedback from your guest who gave us a perfect 5 out of 5 rating. It warms our hearts to hear about their positive experience, especially regarding the friendly and welcoming nature of our staff. We are delighted that they enjoyed the richness of our breakfast offerings with a variety of options. Creating a pleasant and memorable stay is our priority, and we are grateful for their kind words. Thank you for choosing our establishment, and we look forward to welcoming them back for another delightful experience. If there's anything more we can do to enhance their future visits, please do not hesitate to inform us.

10/10 Fremragende

Fabiola

Tiene una ubicación perfecta, el staff es maravilloso, te ayudan en todo momento
Overnattede 6 nætter i januar 2024
Svar fra Ismail TOPAL den 7. feb. 2024
Dear Fabiola;Estamos encantados de saber que disfrutaron su estancia y agradecemos sinceramente su calificación perfecta! Nos llena de alegría saber que nuestro hotel, la ubicación y nuestro personal cumplieron con sus expectativas. Siempre nos esforzamos por brindar un servicio excepcional. Esperamos tener el placer de recibirlos nuevamente en el futuro. ¡Gracias por elegirnos y les deseamos un día maravilloso!

10/10 Fremragende

Kamel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
C’était un très bon séjour l’hôtel était génial emplacement propreté personnel agréable et souriant
Overnattede 6 nætter i januar 2024
Svar fra Ismail TOPAL den 5. feb. 2024
Cher Camel,Un grand merci pour votre excellent commentaire ! Nous sommes ravis d'apprendre que vous avez passé un séjour agréable chez nous.Nous sommes enchantés d'apprendre que vous avez apprécié notre hôtel, notamment son emplacement, sa propreté et notre personnel aimable et souriant.Votre satisfaction est notre priorité, et nous sommes reconnaissants de vous avoir accueilli. Nous espérons avoir le plaisir de vous recevoir à nouveau lors de vos prochaines visites.Cordialement,

10/10 Fremragende

Dave

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay right in the heart of the city! Walking distance to many amazing rooftop restaurants, Hagia Sophia, Blue Mosque, Grand Bizarre and much more. The staff were super helpful and arranged a great tour which included a cruise down the Bosporus, tour of the Asian side of the city and much more. Great clean room and great Turkish Breakfast
Overnattede 3 nætter i januar 2024
Svar fra Ismail TOPAL den 1. feb. 2024
Dear Dave,Thank you so much for your fantastic review! We are thrilled to hear that you had a great stay with us.We're delighted that you enjoyed our central location and found it convenient for exploring the city's attractions. It's wonderful to know that our staff was able to assist you with arranging a memorable tour, and that you had the chance to experience the beauty of the Bosporus and the Asian side of the city.We appreciate your kind words about our clean rooms and the delicious Turkish breakfast. Providing a positive experience for our guests is our top priority, and we're glad we could contribute to your enjoyable stay.Thank you for choosing our hotel, and we hope to welcome you back on your future visits.Best regards,

10/10 Fremragende

Bernadette

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly and helpful staff, good breakfast, great location, walking distance to main tourist attractions. Very good selection of restaurants in immediate area.
Overnattede 4 nætter i januar 2024
Svar fra Ismail TOPAL den 31. jan. 2024
Dear Bernadette,Thank you very much for taking the time to share your feedback! We're thrilled to hear that you had a fantastic stay at our hotel. It's great to know that you found our staff to be friendly and helpful. We're also delighted that you enjoyed our breakfast and appreciated our central location, making it convenient to reach the main tourist attractions.Your mention of the good selection of restaurants in the immediate area is wonderful to hear. We strive to provide an enjoyable and convenient experience for our guests, and it sounds like we succeeded during your stay.We sincerely appreciate your kind words, and we look forward to the opportunity to welcome you back on your future visits.Best regards,

10/10 Fremragende

Ekaterina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 19 nætter i januar 2024
Svar fra Ismail TOPAL den 31. jan. 2024
Dear Ekaterina,Thank you so much for taking the time to rate your stay with us! We appreciate your perfect score of 5 out of 5.Your positive feedback means a lot to us, and we're thrilled that you had a great experience during your stay. If you have any specific suggestions or if there's anything we can do to make your next visit even more enjoyable, please let us know.We look forward to welcoming you back on your future visits. Thank you for choosing our hotel!Best regards,

8/10 Udmærket

Esmat

Overnattede 4 nætter i januar 2024
Svar fra Ismail TOPAL den 20. mar. 2024
Dear Esmat;Thank you for your feedback! We appreciate your rating of 4 out of 5. If you have any specific comments or suggestions to share, please feel free to let us know. We value your input and strive to improve our services based on customer feedback.

10/10 Fremragende

Linda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great customer service, easy to check in and out. Comfortable beds and room.
Overnattede 1 nat i januar 2024
Svar fra Ismail TOPAL den 31. jan. 2024
Dear Linda,Thank you so much for your wonderful review! We are delighted to hear that you had a great experience during your stay at our hotel. It's fantastic that you found our customer service to be excellent and that the check-in and check-out processes were easy and convenient for you.We're also pleased to know that you found the beds comfortable and enjoyed your room. Providing a comfortable and welcoming environment for our guests is our top priority, and we're thrilled that we met your expectations.Thank you for choosing our hotel, and we look forward to welcoming you back on your future visits.Best regards,

8/10 Udmærket

Mujahid

Overnattede 4 nætter i januar 2024
Svar fra Ismail TOPAL den 31. jan. 2024
Dear Mujahid,Thank you for taking the time to rate your recent stay with us, and we genuinely appreciate your feedback.We noticed that you rated us with 4 out of 5, and we're eager to better understand your experience. If there are specific aspects of your stay that influenced this rating or if there's anything we can improve upon, we would be grateful for your insights. Your feedback is essential in our continuous efforts to enhance guest satisfaction.On behalf of our team, we also want to express our gratitude for choosing our hotel. We strive to provide the best possible experience for our guests, and your input is invaluable to us.We look forward to the opportunity to host you again and ensure your next stay is even more enjoyable.Best regards,

10/10 Fremragende

ZOHRA BAGHOUSSI Vve

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel très bien situé à côté de tout et un quartier très animée. Hôtel très propre, petit déjeuner complet mais c'était répétitif. Personnel très accueillant et aimable. Je remercie l'équipe de l'hôtel pour le lokum qui nous ont offert pour le nouvel an ça fait plaisir. Chambre spacieuse avec une belle terrasse 504.
Overnattede 5 nætter i december 2023
Svar fra Ismail TOPAL den 31. jan. 2024
Chère Zohra Baghoussi,Un grand merci d'avoir pris le temps de partager votre expérience avec nous ! Nous sommes ravis d'apprendre que vous avez apprécié votre séjour dans notre hôtel. C'est fantastique de savoir que notre emplacement central à proximité de tout et dans un quartier animé a contribué à votre satisfaction.Nous sommes également reconnaissants pour vos commentaires positifs sur la propreté de l'hôtel, le petit-déjeuner complet, bien que nous prenions note de votre observation au sujet de la répétitivité. Merci beaucoup pour vos aimables mots sur notre personnel accueillant et aimable.C'est une joie particulière d'apprendre que vous avez apprécié le geste du lokum offert pour le Nouvel An. Nous sommes ravis que vous ayez apprécié la chambre spacieuse avec une belle terrasse, en particulier la chambre 504.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de vos prochaines visites. Merci de nous avoir choisis !Cordialement,

10/10 Fremragende

DOMINIQUE

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Un accueil très chaleureux et beaucoup d'informations qui nous ont permis de profiter pleinement du séjour dans perdre de temps pour "l'intendance"
Overnattede 5 nætter i december 2023
Svar fra Ismail TOPAL den 31. jan. 2024
Cher Dominique,Un grand merci pour votre évaluation positive ! Nous sommes ravis d'apprendre que vous avez apprécié votre séjour dans notre hôtel.Nous sommes particulièrement heureux d'entendre que vous avez trouvé notre accueil très chaleureux et que les informations fournies ont contribué à rendre votre séjour agréable, vous permettant de profiter pleinement sans vous soucier des détails logistiques.C'était un plaisir de vous accueillir, et nous espérons avoir le plaisir de vous accueillir à nouveau lors de vos prochaines visites.Cordialement,

6/10 Okay

Umberto

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i december 2023
Svar fra Ismail TOPAL den 31. jan. 2024
Dear Umberto,Thank you for taking the time to rate your recent stay with us, and we appreciate your feedback.We noticed that you rated us with 3 out of 5, and we would love to better understand your experience to ensure we address any areas that may have fallen short of your expectations. If there are specific aspects of your stay that you would like to share with us, or if there's anything we can do to enhance your experience in the future, please feel free to reach out. Your input is valuable, and we are here to make every guest's stay exceptional.We sincerely appreciate your choosing our hotel, and we look forward to the opportunity to improve and provide you with an even better experience during your next visit.Best regards,

4/10 Dårligt

Mahammed

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale, faciliteter
Clean and convenient
Overnattede 2 nætter i december 2023
Svar fra Ismail TOPAL den 1. jan. 2024
Dear Mahammad , Thanks for your feedback and a bit unfair point . Usually we mentioned everywhere our hotel is non-smoking hotel and as we mentioned we respected all over our guest and can not let you to smoke in the rooms . Just for this basic attention this feedback isn't nice but we are happy to host you in our hotel . Sincerely

10/10 Fremragende

Gökan

Overnattede 4 nætter i december 2023
Svar fra Ismail TOPAL den 31. jan. 2024
Dear Gokan,Thank you for taking the time to rate your recent stay with us! We truly appreciate your perfect score of 5 out of 5.Your positive feedback means a lot to us, and we're delighted to know that you had a wonderful experience during your time with us. If you have any specific suggestions or preferences for your next visit, please feel free to share.We look forward to hosting you again on your future visits. Thank you for choosing our hotel!Best regards,

10/10 Fremragende

John & Bonnie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The Senatus Hotel is centrally located in the heart of downtown Istanbul, within easy walking distance of major attractions. The staff are very friendly, helpful, and professional. Great breakfast buffet!
Overnattede 3 nætter i december 2023
Svar fra Ismail TOPAL den 25. dec. 2023
Dear John & Bonnie,Thank you so much for taking the time to share your wonderful feedback! We're delighted to hear that you enjoyed your stay at The Senatus Hotel and that our central location and proximity to major attractions enhanced your experience in downtown Istanbul.We truly appreciate your kind words about our staff. Providing friendly, helpful, and professional service is our priority, and it's rewarding to know that we met your expectations. We're also pleased that you enjoyed our breakfast buffet!It was a pleasure hosting you, and we hope to welcome you back on your future visits to Istanbul.Best regards,

10/10 Fremragende

Bilal

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i december 2023
Svar fra Ismail TOPAL den 25. dec. 2023
Dear Bilal,Thank you for taking the time to rate our hotel with a perfect score of 5 out of 5! We appreciate your positive feedback and are thrilled to know that you had an excellent experience during your stay.Your satisfaction is our top priority, and we're grateful for your support. If you have any specific feedback or suggestions that could make your next stay even more enjoyable, please feel free to share.We look forward to hosting you again in the future. Thank you for choosing our hotel!