En privat strand, liggestole, parasoller, badehåndklæder
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Anmeldelser af Cheeca Lodge & Spa

4 out of 5
Cheeca Lodge & Spa
81801 Overseas Highway, Mile Marker 82, Marker 82, Islamorada, FL

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 676 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 176 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 79 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 41 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 30 af i alt 1002 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

9,2/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Rasmus

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2023
Svar fra bc den 26. nov. 2023
Thank you for staying with us and for providing us with such a high rating!We look forward to welcoming you back to Cheeca in the very near future!!

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i august 2023
Svar fra Jasmyn den 18. aug. 2023
Thank you for your review and wonderful compliments! We are looking forward to seeing you again soon. warm regards, Cheeca Lodge & Spa Management

10/10 Fremragende

Rikke

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2019

6/10 Okay

Sebastian

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place but our room was not clean. We have called room service multiple times asking to change our bed sheets which were not replaced after previous guests.
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Suzzanne Lynn

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
I was expecting a luxury boutique hotel sadly we were disappointed. Pool area was cluttered with food trays, drinks and towels everywhere. We had to rent chairs for $99 in order to relax for 2 hours. Our room was dated with a view of the a/c unit and by the elevator which was noisy. I did not receive complimentary drink passes on one of the days as part of the bookings. Guests were golfing with their shirts off and the course had dog poop on it. Thankfully we were out enjoying the area and key west otherwise I would have checked out. The lobby is beautiful and the welcome with champagne was enjoyable but that’s it for this property. Staff was very friendly and professional. The property has a beautiful view of the ocean and you can do excursions directly without having to travel to a marina.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Kelsey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024

8/10 Udmærket

Sana

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
It was a good experience however the AC units really needs to be updated. Very loud and the AC in our accomodation kept leaking water.
Overnattede 3 nætter i maj 2024
Svar fra bc den 26. maj 2024
Thank you for staying with us and for your valuable feedback, rest assured that our maintenance team has addressed the unit.We look forward to welcoming you back to Cheeca!

8/10 Udmærket

sheena

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a great property for us with a young child in tow. Beautiful grounds.
Overnattede 5 nætter i maj 2024
Svar fra bc den 26. maj 2024
Thank you for your patronage, we are delighted to know that you are a long-time guest and look forward to welcoming you back many more times in the future. The Cheeca team!

10/10 Fremragende

Karen

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra bc den 23. maj 2024
thank you for staying with us and for providing such a great rating. We look forward to welcoming you back to Cheeca!

10/10 Fremragende

Nancy

Rooms are very quiet. We had two small children and we were worried we would hear neighbors or we would bother them but you couldn’t hear anything in next room. Hotel was fully book3d
Overnattede 3 nætter i maj 2024
Svar fra bc den 21. maj 2024
Thank you for staying with us, we are delighted that you enjoyed your stay with us, we look forward to welcoming you back to Cheeca!The Cheeca Team!

2/10 Forfærdeligt

Yani

Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale
Unreliable WiFi, overall staff was decently nice. The shuttle service was very useful and the gentlemen running it were SUPEr nice. Had a lot of issues with the bathroom (sink was leaking into the counter, hot water in the sink and shower did not work). The manager told me it was “user error.” As someone very educated, I was disappointed this was the response was given as if I am an idiot. I politely asked her to change her choice of words in the future. No late check out available so don’t waste your time. I would never return after this experience.
Overnattede 3 nætter i maj 2024
Svar fra bc den 21. maj 2024
Thank you for staying with us and for your valuable comments. We apologize for your experience and rest assured that we will share review with our staff at our training session. We hope you reconsider staying with us in the future.

10/10 Fremragende

Rebecca Ann, sarasota

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent resort!
Overnattede 3 nætter i maj 2024
Svar fra bc den 19. maj 2024
Thank you for staying with us and for proving such a great rating! We appreciated and look forward to welcoming you back to Cheeca!The Cheeca team!

10/10 Fremragende

Ellen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent in all ways!!!
Overnattede 2 nætter i maj 2024
Svar fra bc den 19. maj 2024
Thank you for staying with us and for providing such a great rating!We look forward to welcoming you back to Cheeca!The Cheeca team!

10/10 Fremragende

Margaret

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property. Love the updates. Staff friendly. had a wonderful stay.
Overnattede 1 nat i maj 2024
Svar fra bc den 15. maj 2024
Thank you for you patronage and wonderful comments. we truly appreciate it and look forward to welcoming you back to Cheeca!The Cheeca Team!

10/10 Fremragende

Rebecca Ann, sarasota

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful Resort, friendly staff, great food options and comfortable beds.
Overnattede 4 nætter i maj 2024
Svar fra bc den 15. maj 2024
Thank you for staying with us and for your wonderful observations. We look forward to welcoming you back to Cheeca!

8/10 Udmærket

Noelle

Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Some staff were really good but in other areas, like the adult pool, the conditions and service were not good.
Overnattede 3 nætter i maj 2024
Svar fra bc den 15. maj 2024
Thank you for staying with us and for your valuable feedback, we will share with our teams and ensure them that they understand the importance of delivering our service deliverables consistently. We look forward to welcoming you back to Cheeca!

10/10 Fremragende

Peter

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Venue is great ; ocean view from the bungalow was terrific. Staff are good too. Hotel rooms are excellent but the hotel is on the pricey side. For room food and beverages.
Overnattede 1 nat i maj 2024
Svar fra bc den 13. maj 2024
Thank you for staying with us and for your wonderful rating!We look forward to welcoming you back in the very near future.

10/10 Fremragende

Abbie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property
Overnattede 3 nætter i april 2024
Svar fra bc den 13. maj 2024
thank you for your patronage, we look forward to welcoming you back to Cheeca!

10/10 Fremragende

David

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great place overall. Rooms that connect bleed noise through the door badly
Overnattede 1 nat i maj 2024
Svar fra bc den 8. maj 2024
Thank you for staying with us and for your valuable feedback, we look forward to hosting you again!The Cheeca Team!

10/10 Fremragende

Jenny

Overnattede 5 nætter i april 2024
Svar fra bc den 26. maj 2024
Thank you for taking the time to provide such a great rating, we appreciated and look forward to welcoming you back to Cheeca!

10/10 Fremragende

AKEMY

Overnattede 2 nætter i april 2024
Svar fra bc den 23. maj 2024
Thank you for your patronage and for taking the time to rate us, we truly appreciated and look forward to welcoming you back to Cheeca!

10/10 Fremragende

Alicia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved our stay here. There are so many amenities, and they will shuttle you around within 2 miles. Highly recommend this property, and would stay again.
Overnattede 1 nat i april 2024
Svar fra bc den 3. maj 2024
Thank you for your patronage and wonderful comments, we are delighted that you enjoyed your stay with us and we look forward to welcoming you back to Cheeca.The Cheeca team!

8/10 Udmærket

Dana Grace

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful property, kind accommodating staff
Overnattede 2 nætter i april 2024
Svar fra bc den 2. maj 2024
thank you for staying with us and for providing such a sound rating!

10/10 Fremragende

Marion

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i februar 2024
Svar fra bc den 19. maj 2024
Thank you for your patronage and for taking the time to provide us with such a great rating, we appreciated and look forward to welcoming you back to Cheeca!The Cheeca Team!

8/10 Udmærket

Emily

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Our room was beautiful - oceanfront & had a great balcony. The staff was unfortunately very hit or miss- most seemed bothered to help you & were not at all friendly or attentive. Could be a fabulous experience with better service levels, which is what is expected at a resort like Cheeca. At checkout the woman didn’t bother to ask about our stay or say thank you for joining us- just handed us our statement with no greeting… leaves a bad impression.
Overnattede 2 nætter i april 2024
Svar fra bc den 27. apr. 2024
Thank you for staying with us and for your valuable feedback. We will share with our teams and ensure that everyone understands the importance of guest appreciation. We look forward to welcoming back to Cheeca!

6/10 Okay

Roy

Overnattede 1 nat i april 2024
Svar fra bc den 10. maj 2024
Thank you for staying with us and for taking the time to rate us. We look forward to welcoming you back and earning a few more stars!

6/10 Okay

Maureen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The grounds to the property are very well kept and beautiful. Rooms could use a little updating but very clean and well kept. The main issue is that there is no entertainment day or night. No music or engagement. The recommendation received if wanting entertainment was to go outside of the property.
Overnattede 5 nætter i april 2024
Svar fra bc den 27. apr. 2024
Thank you for your comments, and our apologies for the miscommunication as we have entertainment 7 days a week at Atlantic's Edge Restaurant. We hope you come back and enjoy the atmosphere!

10/10 Fremragende

Charles

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Cheeca lodge is one of the best places you could stay in the Florida keys. Staff and bartenders were great
Overnattede 1 nat i marts 2024
Svar fra bc den 27. apr. 2024
thank you for such a wonderful statement, we truly appreciated and look forward to welcoming you back to Cheeca!

10/10 Fremragende

Denise, Fort Lauderdale

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved the beach and all of the facilities! It was so easy to park under our room with the golf course view. The property is gorgeous and well maintained. Also, Spa Island was so pretty and relaxing as well as the waterfall grotto pool and jacuzzi near our room. Loved the adult pool too! Daydrian was so pleasant and helpful at check in. Jordan at the inside bar was master of tasty cocktails and super friendly! We used the shuttle for nearby restaurants which was timely and convenient. We also walked to some nearby shopping and favorite lunch spots!
Overnattede 2 nætter i april 2024
Svar fra bc den 27. apr. 2024
Thank you for your patronage and wonderful comments, especially the acknowledgement of our staff!We look forward to welcoming you back in the very near future.

10/10 Fremragende

Roger

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property!
Overnattede 1 nat i april 2024
Svar fra bc den 15. apr. 2024
Thank you for staying with us for providing such a great rating!We look forward to welcoming you back to Cheeca!

10/10 Fremragende

Robbie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff is the best !
Overnattede 3 nætter i maj 2023
Svar fra bc den 15. apr. 2024
Thank you for staying with us and for the acknowledgement of our staff. We truly appreciated and we all look forward to welcoming you back to Cheeca!The Cheeca team!

10/10 Fremragende

Gerardo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra bc den 15. apr. 2024
Thank you for staying with us and for providing such a great rating. We look forward to welcoming you back to Cheeca!

10/10 Fremragende

Kirti, weston

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful well kept property. Enjoyed our stay
Overnattede 1 nat i april 2024
Svar fra bc den 15. apr. 2024
Thank you your patronage, we look forward to welcoming you back to Cheeca!The Cheeca team!

10/10 Fremragende

Maykel

Rejste med familie og småbørn
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Perfect
Overnattede 1 nat i april 2024
Svar fra bc den 12. apr. 2024
thank you for staying with us and for proving us with such a great rating. We look forward to welcoming you back to Cheeca!The Cheeca Team!

8/10 Udmærket

Allen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra bc den 2. maj 2024
Thank you for staying with us and for proving such a sound rating. We look forward to welcoming you back to Cheeca!

10/10 Fremragende

Catherine

Overnattede 2 nætter i april 2024
Svar fra Natalie Murillo den 29. apr. 2024
Greetings,Thank you so much for choosing us for an exceptional stay!We look forward to welcoming you again!

10/10 Fremragende

Tamara

Overnattede 1 nat i april 2024
Svar fra Natalie Murillo den 29. apr. 2024
Greetings,Thank you so much for choosing us for an exceptional stay!We look forward to welcoming you again!

8/10 Udmærket

Carolyn

Overnattede 1 nat i april 2024
Svar fra Natalie Murillo den 29. apr. 2024
Greetings,Thank you so much for choosing us for an exceptional stay!We look forward to welcoming you again!

10/10 Fremragende

Jackie

Rejste med familie, Rejste i en gruppe
Property had all the amenities needed. Kids were very busy !
Overnattede 6 nætter i april 2024
Svar fra bc den 8. apr. 2024
Thank you for staying with us and for providing such a wonderful rating!We look forward to welcoming you back to Cheeca!

10/10 Fremragende

joseph

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 4 nætter i april 2024
Svar fra bc den 7. apr. 2024
Thank you for staying with us and for providing such a great rating. We look forward to welcoming you back to Cheeca!The Guest Services Team!

10/10 Fremragende

Andres

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice amenities and great service!
Overnattede 1 nat i april 2024
Svar fra bc den 7. apr. 2024
Thank you for your patronage and for taking the time to provide such a great rating. We look forward to welcoming you back to Cheeca!The Cheeca Team!

8/10 Udmærket

Monica

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful resort and pretty grounds. The hotel itself exceeded my expectations. The staff was attentive for the most part and service was very good. The only issues we had were not enough seating near the pool and beach. We were there at spring break which i know is a crowded time but i felt the property could have done more to insure every guest was able to enjoy the amenities. Overall a very nice resort if you have high expectations and like to be pampered.
Overnattede 5 nætter i marts 2024
Svar fra bc den 7. apr. 2024
Thank you for your patronage and valuable feedback. We appreciate your feedback as we always are looking at ways to improve, We look forward to welcoming you back to Cheeca!The Cheeca team!

10/10 Fremragende

John, High Ridge

Overnattede 5 nætter i marts 2024
Svar fra bc den 27. apr. 2024
Thank you for the great rating. Please hurry on back to Cheeca!

10/10 Fremragende

Katherine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome family friendly resort. Short drive from Miami airport. Lots of amenities, never even have to leave the property!
Overnattede 3 nætter i marts 2024
Svar fra bc den 5. apr. 2024
Thank you for choosing to stay with us and for the wonderful review. We look forward to welcoming you back to Cheeca. The Cheeca Team!

6/10 Okay

Jeffrey

Hot tub was broken and the maid service forgot to clean the rooms one of the days. Overall still probably the nicest resort in islamorada
Overnattede 3 nætter i marts 2024
Svar fra bc den 7. apr. 2024
Thank you for staying with us and for your valuable feedback. our apologies for not meeting your expectations nor our standards. We hope you provide us another opportunity to serve you. The Guest Services Team!

8/10 Udmærket

Liane

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 1 nat i marts 2024
Svar fra bc den 5. apr. 2024
Thank you for staying with us and for such a solid rating, we look forward to welcoming you back to Cheeca!The Cheeca Team!

6/10 Okay

Danielle

Rejste med familie
Synes godt om: Rengøring
Cheeca Lodge is well known and a solid destination. The ocean facing room was lovely but needed some updating- and the pull out sofa bed (“room sleeps 4”) was excruciatingly uncomfortable compared to many we have seen. The food at the waterside restaurant was sub-par and we ate offsite every night after the first. Staff were great. It’s a beautiful location and that’s what you are paying for here.
Overnattede 5 nætter i marts 2024
Svar fra bc den 30. mar. 2024
Thank you for staying with us and for your valuable feedback. We appreciate gust feedback as ultimately makes us better.

8/10 Udmærket

Elisha

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Beautiful well maintained grounds. They should consider moving kids area to the pool away from the view/cabana bars or at least limiting floaties and screaming children to one pool. Bathroom facilities on common grounds were poorly maintained (no paper/towels etc) and trash near rocks/beach not picked up. One bartender on our first night was the most miserable person i have ever encountered. Would stay again but they can do WAY better - much potential.
Overnattede 2 nætter i marts 2024
Svar fra bc den 27. mar. 2024
Thank you for staying with us and for your valuable feedback. We will share the commentary to our teams and ensure we action accordingly. Again, Thank you and we look forward to welcoming you back to Cheeca!

10/10 Fremragende

Lourdes, Lehigh Acres

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra bc den 27. mar. 2024
thank you for staying with and for taking the time to provide such a great rating. We look forward to hosting you again!The Cheeca Team!

10/10 Fremragende

Melanie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a great location in the Keys. The accommodations are nice and there is a lot to do here. Take a boat out to the sandbar, play pickle ball or fish. The park 3 needs attention. They have bikes you can use too. The three restaurants are excellent. Pools are nice and you can find chairs.
Overnattede 4 nætter i marts 2024
Svar fra bc den 21. mar. 2024
Thank you for your patronage, we are delighted that you had a great experience at the resort and we look forward to welcoming you back to Cheeca!The Cheeca Team!