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Anmeldelser af Leonardo Hotel Inverness

4 out of 5
Leonardo Hotel Inverness
Millburn Road, Inverness, Scotland

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 319 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 402 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 155 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 81 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 43 af i alt 1000 anmeldelser" "

8,0/10

Rengøring

8,4/10

Service og personale

7,8/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Rune

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Meget skuffet trods lave forventninger
Støjende værelse fra motorvej, fugtigt klamt værelse med dug på vinduerne og gul grønlige dryp fra kondens. 2 travle men dygtige medarbejdere til at servicere alt for mange mennesker ved morgenmaden. Dette betød at der manglede næsten alt. Appelsin juicen var så tynd st det bare var lysegult vand. Smadret lampe glas i poolen resulterede i rift på foden. Dårlig oplevelse.
Overnattede 2 nætter i juli 2019
Svar fra Management den 29. jul. 2019
Dear Guest, Please accept my sincere apologies for all the issues you experienced. We will investigate and rectify them as a matter of urgency. I hope this will not put you off from staying with us again in future.

10/10 Fremragende

Lars

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel
meget fin hotel, ren, god betjening, fitness område
Overnattede 1 nat i januar 2019
Svar fra Jurys Inn Inverness den 21. jan. 2019
Thank you for staying with us and we appreciate the feedback

8/10 Udmærket

Lene, danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super fint hotel
Vores ophold var arbejdsmæssigt og det var helt perfekt.
Overnattede 3 nætter i september 2018
Svar fra Manager den 3. okt. 2018
Thank you for your feedback , we appreciate it !

6/10 Okay

Mikael

Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i september 2018
Svar fra Manager den 25. sep. 2018
Thank you for your review , We appreciate the feedback !

8/10 Udmærket

Steffen tuxen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overall satisfied
Very kind and helpful staff. Good breakfast, though some kind og chocolate spread/Nutella would have made it perfect! A bit of traffic noise from surrounding roads
Svar fra Manager den 2. maj 2018
Thank you for your feedback we really appreciate it !

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We felt welcome
Even with late arrival we felt very welcome. Thank you
Svar fra Manager den 16. apr. 2018
Thank you for your review of Jury's Inn Inverness we hope to welcome you back again.

2/10 Forfærdeligt

Claudia

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Inkompetentes Personal
Overnattede 4 nætter i maj 2024
Svar fra Front Office Manager den 26. maj 2024
Dear Guest,Please contact us directely as I would love to hear more about your stay and discuss your comments further if you wish to do so.RegardsAnna Stankiewicz

6/10 Okay

Robert

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Great staff and excellent service! However, the building needs a serious refresh and air conditioning and proper vent fans added in the bathrooms. Our room was hot and couldn’t open the window enough to cool it down due to a safety latch. Without proper venting in the bathroom, you had to keep the door closed to keep steam from setting off the smoke alarm, and it was hot and steamy. Another room set off the alarm at 2 AM, and the whole hotel got woken up and evacuated. Then, we had to stand out in the parking lot until the fire department came and confirmed it was a false alarm. Not good.
Overnattede 5 nætter i maj 2024

2/10 Forfærdeligt

Anthony

Rejste med familie
Synes ikke om: Service og personale
My daughter became ill the during our stay in Scotland, and because of that I had to extend our stay in Glasgow. I thought I had made a reservation for the following night at the Leonardo in Inverness. When I arrived I realized that I had accidentally reserved the night for my extended stay at the Leonardo in Glasgow. They did not have any rooms available and would not refund my cost for the 2 rooms I reserved. Considering I was dealing with a very stressful situation with my daughter's illness I would have expected a refund considering that I still stayed with a Leonardo property in Glasgow. I'm out of pocket $530 and I'm not happy.
Overnattede 1 nat i maj 2024

6/10 Okay

Sarah

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Hotel quite dated on the outside, but clearly been done up inside! Room was small but clean, the only issue was the ventilation in the bathroom does not work and with 3 people having showers made the room a very sticky place to be especially with 25degree heat outside also! Can tell this hasn’t been working for a while either cause a couple areas of mould on the ceilings! Bit of white vinegar will help for future! Otherwise a nice stay!
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Timothy

Rejste i en gruppe
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
We based ourselves here as a group of 9 cyclists for the Loch Ness Etape. It was perfect for all our needs
Overnattede 2 nætter i april 2024
Svar fra Duty Manager den 30. apr. 2024
Dear Timothy We would like to thank you for taking the time to write your feedback about your stay and we hope that we will welcome you back to Leonardo hotel soon.Thank youDuty manager

8/10 Udmærket

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lots of free on site parking available.
Overnattede 5 nætter i april 2024
Svar fra Duty Manager den 30. apr. 2024
Dear MichaelThank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Duty Manager

8/10 Udmærket

Alan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay well looked after
Overnattede 1 nat i april 2024
Svar fra Duty Manager den 22. apr. 2024
Dear Alan Thank you for taking the time to write your feedback. We appreciate the time you have taken to write us your feedback and hope we will welcome you back again at Leonardo Hotels Inverness.Thank youDuty Manager

6/10 Okay

lynda

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring
The staff on reception and in the bar grill. Where very helpful and lovely. The room 406 had vlean sheets and towels however the carpet had stains, sticky, not hoovered. Milk pots left on floor from previous guests. Windows dirty. Furnishings dirty and dusty. Walls could do with a redeesh. Bathroom floor dirty.
Overnattede 1 nat i april 2024
Svar fra Duty Manager den 14. apr. 2024
Dear LyndaThank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Duty Manager

4/10 Dårligt

michelle

Rejste med familie
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Road into hotel full of potholes. Staff miserable, unfriendly and lucky if they even look up and acknowledge you. Pillows just awful and stained carpet in rooms. Way overpriced for the terrible service and well outdated room.
Overnattede 1 nat i april 2024
Svar fra Duty Manager den 14. apr. 2024
Dear Michelle Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Duty Manager

2/10 Forfærdeligt

Daniel

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The noise in the room was unbearable. In a room beside the elevator and you would have thought the elevator was in the room! Didn’t get a wink of sleep all night. Very income bed also.
Overnattede 1 nat i april 2024
Svar fra Front Office Manager den 7. apr. 2024
Dear Guest,I do believe that was mentioned to me at reception. We would be m ore than happy to move your rooms if we would be informed about it at the time.Please contact us directly as we would like to discuss that further.Kind Regards

10/10 Fremragende

Barry

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice friendly hotel with good facilities and good parking
Overnattede 2 nætter i marts 2024
Svar fra Front Office Manager den 16. mar. 2024
Dear Barry,Thank you for your lovely review. We are glad that you had a pleasant stay and we hope to welcome you back again very soon.Kind RegardsAnna Stankiewicz

10/10 Fremragende

Chris

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our stay was excellent and the place was excellent too.
Overnattede 1 nat i marts 2024
Svar fra Front Office Manager den 13. mar. 2024
Dear Chris,Thank you for taking time to leave your lovely review. We hope to welcome you back again very soon.Kind RegardsAnna Stankiewicz

10/10 Fremragende

Max

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
comfort stop
relaxing comfortable awesome spa and pool
Overnattede 1 nat i februar 2024
Svar fra Front Office Manager den 28. feb. 2024
Dear Max,Thank you for your lovely review. Pictures look amazing! We hope to welcome you back again very soon.Kind RegardsAnna Stankiewicz

10/10 Fremragende

Sam

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
5 mins from city by bus very quiet area lovely staff and if you speak to Morgan at the bar tell her Jamie 25-26 feb said hi
Overnattede 1 nat i februar 2024
Svar fra Front Office Manager den 27. feb. 2024
Dear Sam,Thank you for your lovely review. We hope to welcome you back again very soon.Kind RegardsAnna Stankiewicz

8/10 Udmærket

Matthew

Synes godt om: Rengøring, service og personale
A great and very convenient place to stay.
Overnattede 6 nætter i februar 2024
Svar fra Duty Manager den 26. feb. 2024
Dear Matthew Thank you for taking the time to write us your feedback. We hope that we will welcome you back soon.thank you

10/10 Fremragende

Michele

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice shirt break. Staff were all lovely and worked hard. Close to town and Tesco, KFC chippy and Chinese across road. Pool was good fun but can be busy.
Overnattede 1 nat i februar 2024
Svar fra Duty Manager den 26. feb. 2024
Dear Michele Thank you for taking the time to write your feedback about your stay with us at Leonardo Hotel inverness. WE hope to see you soon.Thank you

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Disappointing!
On a positive note the staff were very pleasant and welcoming. However , sadly the room was tired and wasn’t clean. Around the taps on the bath had pink slime and black mould around hand rail, clearly hadn’t been cleaned properly in a long time also black mould on ceiling. Bottom of the bathroom door is damaged. Tissue holder on the wall hanging off and empty. Carpet not hoovered - dropped white towel on floor when picked up was covered in black fluff and hair. Really wish we had taken photos .
Overnattede 1 nat i februar 2024
Svar fra Duty Manager den 26. feb. 2024
Dear GuestWe appreciate the tie it has take to write us your feedback. we will take on board the issues you have had and try work on it. We hope that we will welcome you back to the hotel.Thank you

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Clean and comfortable.
Overnattede 3 nætter i februar 2024
Svar fra Duty Manager den 19. feb. 2024
Dear AnonymousThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 Okay

Alison

Synes godt om: Værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
average stay
shocking room on the 1st night, bathroom floor was in pieces and sharp, immediately complained, we were promised we could move next day (and offered reduction for 1st night), 2nd room much better. Breakfast was great, evening meals average, spa facilities ok, floor super slippy without shoes on. reception staff promised to sort refund 3 times over our 4 night stay finally managing before we checked out. wait staff, evening and breakfast were lovely
Overnattede 4 nætter i februar 2024
Svar fra Duty Manager den 19. feb. 2024
Dear Alison Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

6/10 Okay

Georgia

Overnattede 1 nat i februar 2024
Svar fra Front Office Manager den 20. feb. 2024
Dear Georgia,Thank you for taking time to leave your review. We hope to welcome you back again in the future.Kind RegardsAnna Stankiewicz

8/10 Udmærket

Ian, Edinburgh

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel rooms, good value, and having the pool and spa facilities very helpful. Note that children will be in there.
Overnattede 1 nat i februar 2024
Svar fra Duty Manager den 19. feb. 2024
Dear Ian, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 Okay

christine

Synes godt om: Rengøring, service og personale, faciliteter
Staff were excellent, exceptional customer service from a young girl in the bar serving a wheelchair user- cleared the cluttered bar area of signs so the lady could see better. A service provider in the breakfast restaurant was lovely - think she was from Glasgow. Lovely young lass in the leisure centre, helpful and very chatty. On the downside as soon as you leave the ground floor it’s grubby, even my 7 yr old commented on the state of the bathroom door…… it was disintegrating from the bottom up!
Overnattede 1 nat i februar 2024
Svar fra Duty Manager den 17. feb. 2024
Dear Christine Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Reception Team

2/10 Forfærdeligt

David

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place was dirty and worn out. Carpets covered in clumps of hair that the cleaner would have seen. Either a dog stayed or they swept the dirt on the carpet into piles. Sheets had somebodys hairs in aswell so guessing not replaced after the last guest. Bed cushions covered in a dried something. Pool out of order. Ordered a pizza at the bar which was disgusting. Barely warm. Draught beer was flat. Enjoyed...leaving
Overnattede 1 nat i januar 2024
Svar fra Duty Manager den 17. feb. 2024
Dear David,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Reception Team

10/10 Fremragende

John

Overnattede 1 nat i februar 2024
Svar fra Front Office Manager den 15. feb. 2024
Dear John,Thank you for your lovely review. We hope to welcome you back again very soon .Kind RegardsAnna Stankiewicz

10/10 Fremragende

paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good staff and hotel
Overnattede 2 nætter i februar 2024
Svar fra Front Office Manager den 13. feb. 2024
Dear Paul,Thank you for taking time leave your review. I am delighted to read that your stay was good and we hope to welcome you back again in the future.Kind RegardsAnna Stankiewicz

6/10 Okay

Shaun

Forretningsrejsende
Synes godt om: Service og personale
Overnattede 2 nætter i februar 2024
Svar fra Front Office Manager den 10. feb. 2024
Dear Shaun,Thank you for your feedback. We hope to welcome you back in the future.Kind RegardsAnna Stankiewicz

2/10 Forfærdeligt

Kelly

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Front Office Manager den 10. feb. 2024
Dear Kelly,Thank you for taking time to leave your feedback. I am sorry to see that your stay was disappointing. Please contact hotel directly would you wish to discuss your stay in more details.Once again we appreciate all reviews from our guests.Thank you and have a lovely day.Kind RegardsAnna Stankiewicz

8/10 Udmærket

Ivan

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2024
Svar fra Front Office Manager den 4. feb. 2024
Dear Ivan,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Stankiewicz

6/10 Okay

Stuart

Overnattede 1 nat i januar 2024
Svar fra Front Office Manager den 4. feb. 2024
Dear Stuart,Thank you for the review of our hotel! We hope to see you again very soon.Sincerely,Anna Stankiewicz

6/10 Okay

Anne

Overnattede 1 nat i januar 2024
Svar fra Front Office Manager den 4. feb. 2024
Dear Anne,Thank you for the review of our hotel! We hope to see you again very soon.Sincerely,Anna Stankiewicz

6/10 Okay

Craig

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Front Office Manager den 4. feb. 2024
Dear Craig,Thank you for the review of our hotel! We hope to see you again very soon.Sincerely,Anna Stankiewicz

6/10 Okay

Verificeret rejsende

Comfortable bed, bathroom needs upgrade
Bed was comfortable. Wall to bathroom very thin. Receptionist agreed to 1 hour late checkout then phoned to see why we hadn't checked out. Breakfast was nice but sausages were low quality. I had silver 20 percent discount code receptionist very vague as to what to covered. If advertised as 3 star hotel would be pleased, struggles to meet 4 star rating
Overnattede 1 nat i januar 2024
Svar fra Front Office Manager den 4. feb. 2024
Dear Guest,Thank you for taking time to leave your review. I am sorry to read that your stay was not satisfacionary.Would you wish to discuss your stay further please do not hesitate to contact me directely.Once again thank you for your feedbacka and we hope to welcome you back in the future.Kind RegardsAnna Stankiewicz

8/10 Udmærket

Raymond

Overnattede 2 nætter i januar 2024
Svar fra Front Office Manager den 4. feb. 2024
Dear Raymond,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Stankiewicz

6/10 Okay

Gill

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Staff and service very good. Bedroom and bathroom require serious freshening up. Showing its usage looking very tired.
Overnattede 3 nætter i januar 2024
Svar fra Front Office Manager den 4. feb. 2024
Dear Gill,Thank you for the review of our hotel! We hope to see you again very soon.Sincerely,Anna Stankiewicz

10/10 Fremragende

Raymond

Overnattede 1 nat i januar 2024
Svar fra Front Office Manager den 4. feb. 2024
Dear Raymond,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Stankiewicz

10/10 Fremragende

Arbaz

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful stay
The hotel did not disappoint at all. Easily accessible, has wonderful staff, a perfect atmosphere, above-par cleanliness and super warm and comfortable rooms. Highly recommended to anyone who wants to spend some time in Inverness.
Overnattede 2 nætter i december 2023
Svar fra Front Office Manager den 4. feb. 2024
Dear Arbaz,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Stankiewicz

4/10 Dårligt

Jolene

Overnattede 1 nat i januar 2024
Svar fra Front Office Manager den 4. feb. 2024
Dear Jolene,Thank you for taking time to share your feedback. We hope to welcome you back again in the future.Kind RegardsAnna Stankiewicz

8/10 Udmærket

Elaine V

Overnattede 1 nat i december 2023
Svar fra Front Office Manager den 4. feb. 2024
Dear Elaine,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Stankiewicz

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
1 night stay
Friendly staff with easy check in. Wouldn’t allow my 20% silver membership discount on breakfast. Plenty of parking. Good for one night stay travelling through Scotland.
Overnattede 1 nat i december 2023
Svar fra Front Office Manager den 4. feb. 2024
Dear Guest,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Stankiewicz

10/10 Fremragende

Michelle

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Front Office Manager den 4. feb. 2024
Dear Michelle,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Stankiewicz

8/10 Udmærket

james

Synes godt om: Rengøring
Close to city centre
Check in was busy so a bit slow small lift to second floor I asked for a quiet room but got the noisy window next to the busy duel carriageway the room was small but ok .the hotel is well placed for being near to city centre
Overnattede 2 nætter i december 2023
Svar fra Front Office Manager den 4. feb. 2024
Dear Guest,Thank you for the review of our hotel! We hope to see you again very soon.Sincerely,Anna Stankiewicz

8/10 Udmærket

John

Overnattede 1 nat i december 2023
Svar fra Front Office Manager den 4. feb. 2024
Dear John,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Stankiewicz

6/10 Okay

Stewart

Synes godt om: Rengøring, service og personale
Adequate hotel for Inverness stay
Adequate for an overnight stay. The hotel could do with a freshen up as it’s looking a bit tired. Staff were good and breakfast was plentiful. Plenty of free parking. Price is good for Inverness
Overnattede 1 nat i december 2023
Svar fra Front Office Manager den 4. feb. 2024
Dear Stewart,Thank you for taking time to leave your review. I am happy to read that you found our breakfast plentiful. We hope to welcome you back again in the future.Kind RegardsAnna Stankiewicz

8/10 Udmærket

alison

Forretningsrejsende
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Check in was smooth and staff were lovely. Spa was nice. Dinner was poor and service was poor. Room was noisy with clanging pipes. It was cheap and had a spa so I can’t complain and would stay again for the price.
Overnattede 1 nat i december 2023
Svar fra Front Office Manager den 4. feb. 2024
Dear Alison,Thank you for taking time to leave yor review. I am happy to see that you found our staff lovely and at the same time I am sorry to read that service at dinner was dissapointing. I passed those comments to our food and beverage manager to look into it. Once again thank you for choosing Leonardo Hotel and we hope to welcome you back again very soon.Kind RegardsAnna Stankiewicz