3 udendørs pools, parasoller, liggestole

Anmeldelser af TRS Ibiza Hotel - Adults Only +16

5 out of 5
TRS Ibiza Hotel - Adults Only +16
Carretera Cala Gracio, s/n, Sant Antoni de Portmany, Ibiza

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 84 af i alt 123 anmeldelser" "
Bedømmelse på 8 − Udmærket. 21 af i alt 123 anmeldelser" "
Bedømmelse på 6 − Okay. 9 af i alt 123 anmeldelser" "
Bedømmelse på 4 − Dårligt. 5 af i alt 123 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 123 anmeldelser" "

9,2/10

Rengøring

9,0/10

Service og personale

9,0/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Aminat

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The food was amazing. The staff was great and polite. The drinks could have been a bit stronger but they were great.
Overnattede 6 nætter i maj 2024
Svar fra Thank you for your review den 27. maj 2024
Dear Aminat, Thank you for your kind message and for taking the time to share your feedback of your stay with us! We are very pleased to read that you enjoyed our lovely staff, our restaurants and facilities. On the other hand, we will take note of your suggestions, as there is always room for improvement. We hope to have the pleasure of welcoming you back in the near future. Warmest Regards, Patricia Ribas Hospitality Manager

8/10 Udmærket

Thandile

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i maj 2024
Svar fra Thank you for your review den 27. maj 2024
Dear Thandile, Thank you for your feedback!We are delighted that you enjoyed your holiday with us in TRS IBIZA!We look forward to welcoming you back soon. Warmest regards, Patricia Ribas Hospitality Manager

10/10 Fremragende

Stroma

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely everything was wonderful. Beautiful hotel and staff were friendly and service was flawless!
Overnattede 3 nætter i maj 2024
Svar fra Thank you for your review den 27. maj 2024
Dear Stroma, Thank you for your kind words! We are truly pleased to hear that you had a lovely time with us at TRS Ibiza Hotel. We are delighted that you acknowledged our friendly staff.We look forward to welcoming you back soon. Warmest regards, Patricia Ribas Hospitality Manager

8/10 Udmærket

Mélanie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Un vrai bonheur avec une vue magnifique
Overnattede 8 nætter i maj 2024
Svar fra Thank you for your review den 21. maj 2024
Dear Mélanie,Thank you for your kind words! We are truly pleased to hear that you had a wonderful time with us at TRS Ibiza Hotel. We look forward to welcoming you back soon. Warmest regards, Patricia Ribas Hospitality Manager

6/10 Okay

shakeema

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Communication with the staff was the worst! I had to go to the reception desk soooooo many times for issues and more then once for the same thing! Butler service is pointless because after 3 days trying to get confirmed for one of the 2 reservation dinning options she books me the one that I didn’t want and when I went down there it wasn’t confirmed! We just left the hotel to eat out downtown! The only thing that saved this hotel fe getting a complete zero in my book was SOME of the bartenders MARCO, MISHA,SANDRA,ANNA, And one more but forgot his name every one didn’t acknowledge us when we sat at the bar would tend to other people of other races or pretend to be busy! Would not stay here again!
Overnattede 4 nætter i maj 2024
Svar fra Thank you for your review den 21. maj 2024
Dear Shakeema, Thank you for taking the time to share your feedback. We are very sorry to read that some issues affected your stay with us. Believe us, our priority is to respond to all comments or suggestions and we take note of your comments to prevent this type of situation in the future. We look forward to welcoming you again to soon. Warmest regards, Patricia Ribas Hospitality Manager

10/10 Fremragende

Kemesha

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beauty environment ,great service, friendly people , staff Went above and beyond to make us comfortable .
Overnattede 4 nætter i maj 2024
Svar fra Thank you for your review den 21. maj 2024
Dear Kemesha, Thank you for your kind words! We are truly pleased to hear that you had a lovely time with us at TRS Ibiza Hotel and that they made you feel at home! We look forward to welcoming you back soon. Warmest regards, Patricia Ribas Hospitality Manager

8/10 Udmærket

Kathryn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel with great variety of services. Staff helpful and pleasant.
Overnattede 5 nætter i maj 2024
Svar fra Thank you for your review den 21. maj 2024
Dear Kathryn,Thank you for taking the time to share your feedback of your recent stay in TRS Ibiza. We are delighted to read such wonderful comments regarding your time here. Especilly about our lovely staff and our facilities. We hope to have the pleasure of welcoming you back in the near future. Warmest Regards, Patricia Ribas Hospitality Manager

6/10 Okay

Amir

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
This hotel is great. Good views and good beds to sleep on. Rooms are also very beautiful. However, I am Very Disappointed in the service. This is supposed to be all inclusive hotel and when you ask for drinks, it sometimes takes them 20-30 minutes to get them or they forget. That is. It acceptable for a 5 star hotel. They need to improve the service a lot more.
Overnattede 2 nætter i maj 2024
Svar fra Thank you for your review den 21. maj 2024
Dear Amir, First of all, thank you for taking the time to review your stay at TRS Ibiza Hotel. We were pleased to read that you enjoyed your experience at our hotel. Thank you for acknowledging our amazing views and lovely rooms. At the same time,we are very sorry that the hotel did not meet all of your expectations regarding the time you waited at the Bar. We sincerely hope that this isolated incident will not deter you from considering a return to our beautiful property. We hope that your travel plans bring you back to the hotel in the near future. Warmest Regards, Patricia Ribas Hospitality Manager

10/10 Fremragende

Julien

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tout est beau, la chambre, le hall, les piscines, la salle de sport, le spa, les différents restaurants et bars......et une vue a couper le souffle. Le personnel est là pour pallier à tous nos besoins. Vraiment un établissement magnifique
Overnattede 4 nætter i maj 2024
Svar fra Thank you for your review den 16. maj 2024
Dear Julien, Thank you for taking the time to share your feedback!We are delighted to read such wonderful comments regarding your time in TRS Ibiza and our lovely facilites. We hope to have the pleasure of welcoming you back soon.Warmest Regards, Patricia Ribas Hospitality Manager

8/10 Udmærket

Claudia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra Thank you for your review den 21. maj 2024
Dear Claudia, Thank you for taking the time to share your feedback of your recent stay with us. We are delighted that you had a lovely time in TRS Ibiza. We hope to have the pleasure of welcoming you back in the near future. Warmest Regards, Patricia Ribas Hospitality Manager

8/10 Udmærket

Lataijah

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean!
Overnattede 4 nætter i maj 2024
Svar fra Thank you for your review den 16. maj 2024
Dear Lataijah, Thank you for your kind words! We are truly pleased to hear that you had a wonderful time with us at TRS Ibiza Hotel. We look forward to welcoming you back soon! Warmest regards, Patricia Ribas Hospitality Manager

8/10 Udmærket

Laurent

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
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Overnattede 7 nætter i maj 2024
Svar fra Thank you for your review den 13. maj 2024
Dear Laurent,Thank you for your feedback!We are truly pleased to hear that you had a wonderful time with us at TRS Ibiza Hotel. We look forward to welcoming you back soon. Warmest regards, Patricia Ribas Hospitality Manager

10/10 Fremragende

Ashley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Would come back again! If you need help booking excursions be sure to speak with Carla!!! She’s the best
Overnattede 6 nætter i maj 2024
Svar fra Thank you for your review den 13. maj 2024
Dear Ashley,Thank you for taking the time to share your feedback of your recent stay with us. We are really delighted to read such wonderful comments regarding your time in TRS Ibiza! I will share your comments with the rest of the team.We hope to have the pleasure of welcoming you back in the near future. Warmest Regards, Patricia Ribas Hospitality Manager

4/10 Dårligt

Bonnie

Synes godt om: Service og personale
Synes ikke om: Faciliteter
Used open coke can from previous guest in room upon check in. Lots of missing pool lounger cushions( >30). This makes it difficult to relax when guest are having to fight over them. Food was below average, even at the reservation restaurants. Drinks were decent but the poolside drink service was often disorganized and slow. Spa was very overpriced for the services offered. The only thing I really enjoyed was the proximity to town which makes it easy to go exploring (I went scuba diving). After my poor mid-trip review, management did implement positive changes but it was a little too late into my vacation for it to make an impact for me. Overall, one of my least favorite resorts I’ve stayed at. Would not recommend.
Overnattede 6 nætter i maj 2024
Svar fra Thank you for your review den 13. maj 2024
Dear Bonnie, Following your recent stay here at TRS Ibiza Hotel, I would like to thank you for taking the time to share your feedback. It is our priority to ensure that we always provide our guests with the highest standards of service. We are very sorry to read that some issues affected your stay with us. Ishare your complaint with the rest of the management and I will check what occured during your stay. We look forward to welcoming you again soon.Warmest regards, Patricia RibasHospitality Manager

4/10 Dårligt

Dennis

Rejste med partner
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Zimmer ansich sch
Overnattede 5 nætter i april 2024
Svar fra Thank you for your review den 13. maj 2024
Dear Dennis,Following your recent stay here at TRS Ibiza Hotel, I would like to thank you for taking the time to share your feedback. We are very sorry to read that some issues affected your stay with us. Believe us, our priority is to respond to all comments or suggestions and we take note of your comments to prevent this type of situation in the future. We look forward to welcoming you again to soon.Warmest regards, Patricia RibasHospitality Manager

10/10 Fremragende

Christian, Garmisch Partenkirchen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Alles bestens
Overnattede 3 nætter i april 2024
Svar fra Thank you for your review den 1. maj 2024
Dear Mr. Christian,Thank you for taking time to share your experience. We are delighted that you enjoyed your stay with us.We truly hope to welcome you back soon again! Warmest regards, Patricia Ribas Hospitality Manager TRS Ibiza Hotel

10/10 Fremragende

Louise Jane

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i september 2023
Svar fra Hospitality Manager den 17. nov. 2023
Dear Louise Jane,Thank you very much for choosing TRS Ibiza Hotel.We are glad you had a great stay and hope to be able to welcome you back again soon.Warmest Regards,Simona Altamura

10/10 Fremragende

michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
good service,very clean ,wonderful staff
Overnattede 2 nætter i oktober 2023
Svar fra Hospitality Manager den 2. nov. 2023
Dear Michael,Thank you very much for taking the time to review your stay at TRS Ibiza Hotel.It is great to hear that you had such a positive experience at our hotel and that you enjoyed the service, the cleanliness, and the friendly staff. I was delighted to read about how much you enjoyed your experience at our hotel. We hope to welcome you back soon to create another memorable experience for you.Warmest regards,Simona Altamura

10/10 Fremragende

Stefani

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Booked here last minute after a traumatic experience. Was able to take the first full breath of air in almost two weeks. We appreciated the staff, the amenities and the beauty of the property more than we can say.
Overnattede 2 nætter i oktober 2023
Svar fra Hospitality Manager den 25. okt. 2023
Dear Stefani,Thank you so much for sharing this review. I am glad that you enjoyed our newly refurbished hotel a lot, as well as our amazing staff. Thank you once again for sharing your experience and we cannot wait to welcome you back again very soon!Warmest Regards,Simona Altamura

10/10 Fremragende

Rakesh

Overnattede 3 nætter i oktober 2023
Svar fra Ana Castro den 15. nov. 2023
Dear Mr. RakeshThank you very much for letting us know your opinion of our hotel on your last stay with us. It is a pleasure to see you have enjoyed our services and facilities and receive such positive feedback. We look forward to receiving you again in the near futureAttentively

8/10 Udmærket

Denica

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i oktober 2023
Svar fra Ana Castro den 15. nov. 2023
Thank you very much for letting us know your opinion of our hotel on your last stay with us. It is a pleasure to see you have enjoyed our services and facilities. We look forward to receiving you again in the near futureBest Regards

8/10 Udmærket

Guillaume

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Très bon séjour, mais quelques points à améliorer
Établissement spacieux, bien placé et proche de la mer. Chambre spacieuse (signature level) et vue magnifique sur la mer. Steak house restaurant très bon et service très bien. Helios bon restaurant pour le midi avec un très beau cadre, mais service et accueil à améliorer. Restaurant buffet bon et varié mais sans plus. Signature level est un bon choix offrant des prestations supplémentaires, toutefois le personnel n'explique pas les avantages et n'est également pas attentif à la couleur du bracelet. Piscine du Signature level très bien et peu occupée, service peu proactif. Spa très beau mais bruyant car devant la route et pas d'intimité car vis-à-vis importantsur les chambres. Rooftop magnifique et beau couché de soleil au calme, mais service lent et pas attentif. Globalement service pas au niveau d'un 5 étoiles.
Overnattede 7 nætter i september 2023
Svar fra Hospitality Manager den 25. okt. 2023
Cher Guillame, Je tiens à sincèrement vous remercier pour le temps accordé à la rédaction de cet avis.Je suis enchanté de lire que vous ayez apprécié l'établissement et les chhambres. Nous sommes sincèrement désolés si le service n’a pas été à la hauteur de vos attentes. Nous accordons une grande attention aux retours de nos clients : soyez assurée que nous avons pris bonne note de votre déception et ce genre de situation ne se reproduira plus.Au plaisir de vous recevoir à nouveau.Cordialement,Simona Altamura

10/10 Fremragende

Natalia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved our stay here.
Svar fra Hospitality Manager den 19. okt. 2023
Dear Natalia,Many thanks for taking some of your valuable time to leave feedback about TRS Ibiza Hotel. I am pleased to read your lovely comments about how much you enjoyed your experience at our hotel.We are looking forward to welcoming you back to the hotel soon to create another memorable experience for you.Warmest Regards,Simona Altamura

10/10 Fremragende

Anja

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastisches Essen und unglaublich freundliche Kellner mit hervorragendem Service. Die Betten waren sehr bequem, der Ausblick zum Meer hervorragend. Was nicht akzeptabel war, war das Beharren der Rezeption auf eine Zimmerübergabe erst ab 15 Uhr. Zimmer waren definitiv fertig und es gab keinen Grund, den Gast verschwitzt rumsitzen zu lassen. Außerden wird vorher nach der Ankunftszeit gefragt - wieso fragt man sich da.
Overnattede 5 nætter i oktober 2023
Svar fra Hospitality Manager den 19. okt. 2023
Dear Anja,Thank you very much for your lovely review of TRS Ibiza Hotel. We are delighted to read that your experience at was memorable. Many thanks for acknowledging our great food selection, service and rooms. I look forward to sharing your kind comments with the entire team. I know everybody will be incredibly proud.We hope to welcome you back soon to create another memorable experience for you.Kind regards,Simona Altamura

10/10 Fremragende

Natalia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a wonderful place for a romantic getaway. It is quiet, some music by the pools but you're on the opposite side of the island from the main clubbing area. At least it seemed that way. We just stayed in the resort and enjoyed all it had to offer. Even did the couples massage which is a great value. Great staff, the butler service was excellent and all the restaurants were delicious. We'll be back.
Overnattede 3 nætter i oktober 2023
Svar fra Hospitality Manager den 19. okt. 2023
Dear Natalia,Thank you very much for taking the time to review your stay at TRS Ibiza Hotel. I was delighted to read about how much you enjoyed your romantic getaway at our hotel. We hope to welcome you back soon to create another memorable experience for you.Kind regards,Simona Altamura

10/10 Fremragende

Ralph

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Incredible attentive staff, live entertaining each night of the week and awesome food choices. Some familiar for Americans and some exotic and upscale for all! Pool areas were amazing with plenty of seating daily. Very nice property with nice views in all directions.
Overnattede 7 nætter i oktober 2023
Svar fra Hospitality Manager den 19. okt. 2023
Dear Ralph,Thank you very much for your lovely review. I was delighted to read that you had an incredible experience at TRS Ibiza Hotel. Many thanks for acknowledging our great staff and the views. I look forward to sharing your kind comments with the entire team. I know everybody will be incredibly proud. We hope to welcome you back soon to create another memorable experience for you.Kind regards,Simona Altamura

10/10 Fremragende

REINALDO

Overnattede 2 nætter i september 2023
Svar fra Hospitality Manager den 19. okt. 2023
Dear Reinaldo,Thank you very much for your generous rating. We look forward to hosting you again.Kind regards,Simona Altamura

10/10 Fremragende

Vanessa

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was nicr
Overnattede 3 nætter i oktober 2023
Svar fra Hospitality Manager den 19. okt. 2023
Dear Vanessa,Thank you very much for taking the time to review your stay at TRS Ibiza Hotel. We hope to welcome you back soon to create another memorable experience for you.Warmest Regards,Simona Altamura

10/10 Fremragende

Muhammad

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing property, highly recommend!
Overnattede 4 nætter i oktober 2023
Svar fra Hospitality Manager den 10. okt. 2023
Dear Muhammad,Thank you for sharing your excellent review and for awarding us 5 stars. We are delighted to hear you enjoyed all aspect of your stay with us. Thank you for kind compliments and for recommending us. Your positive evaluation is greatly appreciated and we look forward to welcoming you back to our hotel in the not too distant future.Warmest regards, Simona Altamura

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale
Overnattede 5 nætter i september 2023
Svar fra Hospitality Manager den 27. sep. 2023
Dear David,Thank you for taking the time to share your rating about your recent experience at TRS Ibiza Hotel. It was a pleasure hosting you, and we look forward to welcoming you again.Warmest regards,Simona Altamura

10/10 Fremragende

J

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Butler staff was fantastic
Overnattede 4 nætter i september 2023
Svar fra Hospitality Manager den 26. sep. 2023
Dear J,Thank your review and for mentioning the Butlers Staff! It is always exciting to know that we exceeded our guest's expectations. We are glad you enjoyed so much about your time with us. It was a pleasure hosting you and we hope to see you again soon.Warmest Regards,Simona Altamura

10/10 Fremragende

Lina, Queens

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I loved my stay and would come back as well as recommend staying at TRS. Food, rooms, service, pools and spa were beyond excellent.
Overnattede 5 nætter i september 2023
Svar fra Hospitality Manager den 26. sep. 2023
Dear Ms. Lina,Thank you for choosing TRS Ibiza Hotel and for the kind review. We are so glad our establishment was perfect for your visit! We also appreciate you mentioning our attentive and thoughtful service and great facilities. We hope to welcome you again soon.Warmest Regards,Simona Altamura

10/10 Fremragende

Elliot

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Unbelievable hotel with amazing food, drinks and service! Allowed us to check-in 3hrs early (without even batting an eyelid), with full access to food and drinks! Cannot recommend this place highly enough!
Overnattede 3 nætter i august 2023
Svar fra Hospitality Manager den 26. sep. 2023
Dear Elliot,Thank you for choosing us for your visit to Ibiza. It is always exciting to know that we exceeded our guest's expectations. We are glad you enjoyed so much about your time with us. We especially appreciate you for mentioning our outstanding service and food and drinks selection. We hope to welcome you to TRS Ibiza Hotel again soon.Warmest regards,Simona Altamura

10/10 Fremragende

Maikel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
One of the best hotels in Ibiza
Very classy hotel and food is great
Overnattede 1 nat i september 2023
Svar fra Hospitality Manager den 20. sep. 2023
Dear Mr. Maikel,Many thanks for taking some of your valuable time to leave feedback about TRS Ibiza Hotel. We truly appreciate your comments about how much you enjoyed the time spent in our property. I was also delighted to hear that you liked our establishment and service that you and our great food selection. I look forward to sharing your kind comments with the entire team. I know everybody will be incredibly proud. We are looking forward to welcoming you back to the hotel soon to create another memorable experience for you.Warmest Regards,Simona Altamura

10/10 Fremragende

Dennis P

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Outstanding staff. Very clean hotel. Pool is nice, beach is cool but nothing beats the gravity area on the roof. Infinity pool and lounge chairs during the day and great bar/entertainment at night. Would return just to hang out on the roof.
Overnattede 3 nætter i september 2023
Svar fra Hospitality Manager den 20. sep. 2023
Dear Dennis,Thank you very much for taking the time to review your stay at TRS Ibiza Hotel. It is a pleasure to read about how much you enjoyed your visit at our hotel. Thank you for acknowledging our "outstanding staff''. I look forward to sharing your kind comments with the entire team. They will be thrilled. We hope to welcome you back soon to create another incredible experience for you.Warmest Regards,Simona Altamura

2/10 Forfærdeligt

Rebecca

Synes ikke om: Rengøring
Overnattede 5 nætter i september 2023
Svar fra Hospitality Manager den 20. sep. 2023
Dear Ms. Rebecca,Thank you very much for taking the time to rate your stay. I was dismayed to read that you were not entirely satisfied with your experience. I am sorry that we did not meet your expectations fully and I hope you will give us another opportunity in the near future.Warmest Regards,Simona Altamura

10/10 Fremragende

Rachel

Rejste med partner
Synes godt om: Faciliteter
Great hotel
Overnattede 3 nætter i september 2023
Svar fra Hospitality Manager den 18. sep. 2023
Dear Ms. Rachel,Thank you so much for the lovely feedback! It is great to hear you enjoyed your stay at the TRS Ibiza Hotel.We hope to welcome you back very soon.Warmest Regards,Simona Altamura

10/10 Fremragende

Christer

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023
Svar fra Hospitality Manager den 18. sep. 2023
Dear Christer,Thank you so much for taking the time to leave us your wonderful feedback. We are delighted to hear you had a great stay with us.I hope to welcome you back to TRS Ibiza Hotel in the near future!Simona Altamura

10/10 Fremragende

Raffael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super Hotel mit schönen und modernen Zimmern, sehr leckeres Essen und absolut freundliche Angestellte.
Overnattede 10 nætter i september 2023
Svar fra Hospitality Manager den 15. sep. 2023
Dear Mr. Raffael,Thank you very much for choosing TRS Ibiza Hotel and for your lovely review.We are so glad to hear that you appreciated our beautiful rooms. excellent gastronomic offer and amazing staff.We look forward to hosting you again.Warmest regards,Simona Altamura

10/10 Fremragende

Eleanor

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing hotel - we didn’t want to leave! The standard of the food was the best we’ve ever had at an all inclusive resort, along with the choice of drinks on offer to non-signature level guests like us. The staff were all super friendly and we enjoyed the daytime atmosphere at the main pool. Would visit again!
Overnattede 7 nætter i september 2023
Svar fra Hospitality Manager den 12. sep. 2023
Dear Ms. Eleanor,Thank you very much for taking the time to review your stay at TRS Ibiza Hotel. I was delighted to read about how much you enjoyed your experience at our hotel. We hope to welcome you back soon to create another memorable experience for you. Warmest Regards,Simona Altamura

10/10 Fremragende

Daniele

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super !!!
Overnattede 7 nætter i september 2023
Svar fra Hospitality Manager den 8. sep. 2023
Dear Daniele,We appreciate the time you took to share your comments with other travelers regarding your stay at TRS Ibiza Hotel. We are glad you enjoyed your visit and had a delightful experience.We all look forward to your return visit!Warmest Regards,Simona Altamura

8/10 Udmærket

Andy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We booked for three nights at the end of August and had a signature level suite. The room was fantastic, had two balconies, a wonderfully comfortable bed, the best mattress Ive ever slept on. The shower was great as was the bath that had a stunning view of the sunset every day. The staff were always helpful, friendly and polite, expecially the reception staff and the butlers on the 5th floor. The gravity bar on the top floor was great and there were always beds available for sun bathing. The drinks were great too and it was so easy to stay up there all day in the shade drinking mojitos. The only negative for me was the food. Its definitely not five stars. The buffet restaurant was ok and had a wide variety of food but Ive been to much better places and had much better quality food. We went to the Mediterranean restaurant one night but it was a bit pretentious and again the food was average. Its also worth noting that the portion sizes were so small we asked for another course and were told that the kitchen had closed at 10.30. we ended up having to order room service because we were so hungry. This was an extra 200 euros with a bottle of wine. Overall its a great place to stay but dont expect too much of the food.
Svar fra Hospitality Manager den 6. sep. 2023
Dear Andy,We greatly appreciate you taking the time to provide us with your feedback from your recent stay with us.We are very sorry to hear that one of our restaurants was not to your expectation and that your overall experience was not the greatest.On the othe hand, we are so happy to know that you found our place great.Again thank you for your feedback and we do hope to welcome you again soon.Warmest regards,Simona Altamura

4/10 Dårligt

Jason, Drexel Hill

Rejste med partner
Synes godt om: Rengøring
We stayed here for a week to visit the clubs but also have a place that was safe and quiet for recuperating. We opted in for the Signature Level to have what we thought were better drinks, food, and amenities. Our room had a couch already converted to a second bed. We disassembled it, and even after turndown all the mattress pads and sheets remained in the corner of the couch the rest of our stay. Totally bizarre. When you get to a restaurant is unclear if the "gourmet" items are included or not. They aren't - for either level. The drinks are also supposed to be premium, but they are all the same minus a few "top shelf bottles." Most of which you can't get at the common area bars. And mixed drinks have a time when you can no longer get them, it's arbitrary or else I would help. There's also this weird reservation system with your "butler." You can reserve a table and hope it goes through. It's really the only purpose of the butler I found. Ours wasn't even reserved once, despite confirmation, and then it became a big to-do to get in. The kicker is once we were inside, we laughed because the entire restaurant was empty. Some food is good. Some is just OK. None really lives up to the extra price. There are times when you can't get any food, and room service is extra, so grab some snacks at the airport. The pools are nice. Especially the quiet ones (roof and far area). The hydrotherapy area was super loud and annoying. Would not return.
Overnattede 5 nætter i august 2023
Svar fra Hospitality Manager den 31. okt. 2023
Dear Jason,Thank you for taking the time to share your detailed feedback following your recent stay at the hotel. We greatly appreciate your valuable insights, as they allow us to continually improve and enhance the guest experience.We apologize for any inconvenience you experienced and your feedback will help us prioritize areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Thank you for choosing us and we look forward to hosting you again.Warmest regards,Simona Altamura

10/10 Fremragende

Alina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was absolutely wonderful. A notch above my expectations. Staff was very friendly and attentive. The food / restaurant options were excellent and easy to book. Butler service was exemplary. I suggest the Signature level which opens up options and possibilities on site and off.
Overnattede 7 nætter i august 2023
Svar fra Hospitality Manager den 29. aug. 2023
Dear Ms. Alina,It is fantastic you had such an excellent experience at TRS Hotel and that our team took such great care of you. We want you to feel right at home as soon as you walk through our doors! Our team will love to hear they made such a wonderful impression on you.We look forward to hosting you again soon so we can share another amazing experience with you.Warmest Regards,Simona Altamura

10/10 Fremragende

Bryan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Parfait
Top
Overnattede 6 nætter i august 2023
Svar fra Hospitality Manager den 29. aug. 2023
Cher M. Bryan,Je vous remercie très chaleureusement d'avoir pris le temps de partager votre sublime séjour et d'avoir souligné la qualité de notre hotel.Sachez que ce fut pour l'ensemble de nos équipes, un réel plaisir de vous accueillir lors de votre séjour !Cordialement,Simona Altamura

10/10 Fremragende

Bryan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Chambre et hôtel parfait
Chambre avec jaccuzi au top Service all inclusive parfait . En revanche à revoir sur certains services de chambres / et où propreté de la chambre
Overnattede 2 nætter i august 2023
Svar fra Hospitality Manager den 29. aug. 2023
Cher M. Bryan,Je tenais à vous remercier sincèrement pour vos compliments suite à votre séjour au TRS Ibiza Hotel.Aussi, Je vous remercie de nous avoir fait part de vos commentaires concernant la propreté de la chambre. Les remarques de nos clients nous aident à améliorer la qualité du service délivré et nous permettent de nous rendre compte des améliorations à faire.Nous sommes ravis d'avoir pu vous accueillir et espérons avoir la chance de vous recevoir de nouveau.Cordialement,Simona Altamura

10/10 Fremragende

Gemma

Overnattede 4 nætter i august 2023
Svar fra Hospitality Manager den 25. aug. 2023
Estimada Sra. Gemma,Muchísimas gracias por compartir su valoración de TRS Ibiza Hotel. No sabe cuánto nos alegra saber que su estancia fuese tan bien.Atentamente,Simona AltamuraEsperamos que pueda volver muy pronto con nosotros.

10/10 Fremragende

Loic

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Really great all inclusive 5 stars offer
Nice modern hotel with beautiful surroundings and garden. Pools are great whether you like festive atmosphere or a quieter arbor you’ll find what you need. Really great food (breakfast buffet, snacks by the pool, 2 in-house restaurants) and attentive staff. It has all the features of a 5 stars hotel; but reminds that it is a big hotel, lot of guests and an all inclusive offer meanings : you won’t find the charm of a boutique hotel. 2 points to make it even better: - menu on restaurants and snacks could be more diverse. After a week you starts eating the same food - cocktail and drinks are nice but more premium alcohol would be a plus ( it says premium ones are reserved for Signature level guests, but to the price you already pay, all guests should have access to premium alcohols, not cheap ones like Jim beam or San Jose)
Overnattede 7 nætter i august 2023
Svar fra Hospitality Manager den 24. aug. 2023
Dear Mr. Loic,Thank you for sharing your feedback. We appreciate the positive aspects you have highlighted, such as our excellent staff and amazing dining options. Regarding your suggestions, we note your comments and are gratefull for them. Your insights are valuable, and we are always looking for ways to improve our guest experience.Once again, we appreciate the time you took to leave this review and we hope to welcome you back to TRS Ibiza Hotel in future to show our improvements.Warmest regards,Simona Altamura

10/10 Fremragende

Shterion

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is very nice and has a lot of pools. The staff is very friendly. The two restaurants Helios and Gaucho require reservation, but the food is out of this world. Special thanks to Paco from Gaucho and David from Helios for the great experience and delicious food recommendations.
Overnattede 2 nætter i august 2023
Svar fra Hospitality Manager den 31. aug. 2023
Dear Shterion,We are delighted your time at TRS Ibiza Hotel was so outstanding as providing our guests with an excellent experience is very important to us. It is fantastic you appreciated our friendly and helpful staff as well as our great gastronomic offer. We look forward to hosting you again soon for another fantastic experience.Warmest Regards,Simona Altamura

4/10 Dårligt

Dirk

Synes godt om: Rengøring
Not a 5 star hotel, especially when it comes to service quality, food and beverage.
Overnattede 7 nætter i august 2023
Svar fra Hospitality Manager den 22. aug. 2023
Dear Mr. Dirk,Thank you for taking the time to share this review.Your feedback is invaluable to us, and we will use it to improve our services to create a more pleasant experience for our guests.We hope you will give us another opportunity to serve you better in the future.Warmest Regards,Simona Altamura