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Anmeldelser af Leonardo Royal Ibiza Santa Eulalia

4 out of 5
Leonardo Royal Ibiza Santa Eulalia
Calle Pou Roig, nº 1, Playa Es Canar, Santa Eulalia del Rio, Ibiza

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 37 af i alt 81 anmeldelser" "
Bedømmelse på 8 − Udmærket. 23 af i alt 81 anmeldelser" "
Bedømmelse på 6 − Okay. 11 af i alt 81 anmeldelser" "
Bedømmelse på 4 − Dårligt. 5 af i alt 81 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 5 af i alt 81 anmeldelser" "

8,4/10

Rengøring

8,0/10

Service og personale

7,8/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Nathalie Anita

Overnattede 7 nætter i oktober 2023

10/10 Fremragende

Stella

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i oktober 2023

8/10 Udmærket

MERCEDES

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Los últimos días, como cerraba el establecimiento, el bufet era muy repetitivo
Overnattede 6 nætter i oktober 2023

10/10 Fremragende

Luciana

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Maravilhoso
Incrível! Ótima localização , lugar lindo !!
Vista do nosso quarto
Overnattede 2 nætter i oktober 2023

10/10 Fremragende

Lisa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mini break with my son.
A nice room, great range of food, lovely location, staff were friendly and helpful.
Overnattede 3 nætter i oktober 2023

8/10 Udmærket

Sanne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We booked a superior sea view room, but got a Bert little small room without a couch or anything. And we don’t have a full view on the sea. The alternative was free all-inclusive. It was okay but I miss the room!

4/10 Dårligt

Emilie

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
La situation de l’hôtel était top en bord de plage avec une très belle vue. Par contre, concernant les chambres extrêmement mal isolée, les murs sont du papier très bruyant. Impossible de se reposer. La literie vieillissant et inconfortable et les repas n’était vraiment pas. Bon adapté à la clientèle anglaise sûrement.
Overnattede 5 nætter i oktober 2023

6/10 Okay

daniel

Rejste med familie
Sehr einfache Speisen Sehr laut im speiseraum
Overnattede 7 nætter i oktober 2023

10/10 Fremragende

Stephanie

Overnattede 4 nætter i oktober 2023

8/10 Udmærket

Marita

Overnattede 2 nætter i oktober 2023

8/10 Udmærket

Arne

Overnattede 1 nat i oktober 2023

6/10 Okay

Jörg

Rejste med partner
Synes godt om: Rengøring, faciliteter
war ok für den Preis. ist in die Jahre gekommen und müsste dringend erneuert werden. So ging zb die tapete ab und im bad war sehr viel schimmel an den Fugen. das hotel ist exakt gleich geblieben nach dem wechsel von alua nach leonardo. frühstück war ok. es ist aber sehr laut und das publikum ist auch nicht das allerbeste…
Overnattede 11 nætter i september 2023

2/10 Forfærdeligt

Riccardo

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Personale lento e maleducato, camera orribile sporca e scomoda . Non lo consiglio , costa poco perché non è una bella zona .
Overnattede 3 nætter i september 2023

6/10 Okay

Atheena

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
One of front desk staff at the location was very rude. He was working the late night shift and yelled at me because I went in the dining hall to get coffee after the another front desk worker nodded for me to go in. When ordering a taxi you have to tell the front desk it takes forever
Overnattede 1 nat i juli 2023

10/10 Fremragende

rafael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel
Overnattede 6 nætter i september 2023

8/10 Udmærket

Ilka

Synes godt om: Rengøring, service og personale
It was a nice stay, thank you!
Overnattede 4 nætter i september 2023

2/10 Forfærdeligt

SAYED MOHAMED

Rejste med familie
Synes ikke om: Service og personale, faciliteter
This is a hotel where they scam customers. I was there from September 16 to September 18 with my family consisting of 2 adults and 3 children from 12 years and under. They put me in a room with a broken refrigerator. I had medicine with me that needed to be cooled and also bought food that needed to be cooled. Had to throw away all the food. They wanted to have my medicine cooled at the front desk instead of giving me another room. No one from the hotel called me back to discuss the situation with me. To my even greater annoyance, the air conditioning did not cool. Only the next evening did they send me a technician who confirmed that the air conditioning was not cooling properly. Despite that, no response from the hotel. Despite Expedia called them 3 times, they did nothing about my uncomfortable situation and the manager could never be reached. They refused to give me another room under the pretext that they had other guests that were still due after I checked in. Maybe I should have gone to the lobby and started cursing loudly. Then I would definitely have had a good room. But unfortunately those are not my ways. It seems like people are afraid to give you another room. The customer service policy at this hotel is that of a cheap motel. Believe me, I feel cruelly ripped off by this hotel. In a good hotel they would have called you and at least given you other options. The check-in Check-in alone took 45 minutes, even though there were only 4 check-ins before me.
Overnattede 2 nætter i september 2023

10/10 Fremragende

Nolga

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient and great places for family
Overnattede 2 nætter i september 2023

6/10 Okay

Marieke

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Hotel was schoon en netjes. Mooie kamers maar slechte service van personeel en onaardig ongeïnteresseerd.
Overnattede 3 nætter i september 2023

10/10 Fremragende

Lisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i september 2023

8/10 Udmærket

Lucy

Synes godt om: Rengøring, værelsets komfort
Overnattede 3 nætter i september 2023

8/10 Udmærket

Mohsen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The food was good. The room is not suitable
Overnattede 6 nætter i september 2023

8/10 Udmærket

Sarah, Hove

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Stayed for 7 nights. Room was quite tight for 3 but clean. Sofa bed was tired looking and mattress not especially comfortable. Unfortunately the cleaning service did not change the sofa bed linen. The walls are quite thin so can easily hear neighbour noise but on the whole there was very little disruption. Staff in reception very helpful and welcoming. Nice touch of having iced water available. Room sea view was lovely, however the 12-2 kids disco at the poolside was very loud, so if you want peace and quiet, best to be out at this time! The pool in general could do with a refurb. It's a great size and depth but smells very strong of chlorine and seems a bit dated. Note that the hotel state no reservations of sunbeds, which was a relief, although there were still a few people pegging their towels at 8am. We stayed B B. Breakfast selection great. Gets busy after 9.30. Hotel location great, good access to 2 beaches and nice area to explore. Overall, we enjoyed our stay - the hotel was true to the photos and description.
Overnattede 7 nætter i august 2023

2/10 Forfærdeligt

Ana

Overnattede 3 nætter i september 2023

6/10 Okay

GJPM

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 8 nætter i august 2023

4/10 Dårligt

Maxim

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Zunächst Positives: Gute Hotel Lage, nahe an Stand. Schönes Pool, Aktivitäten für kleine Gäste! Freundliches Personal in Restaurants und Bars. Negatives (deutlich mehr => leider) Preis Leistung stimmt leider von vorne bis hinten nicht, Qualität von All-In Getränken billig und zu süß, keine richtigen Getränke bis auf Bier und Sangria. Cocktails günstig und nicht zu empfehlen. Zimmer wurde bei uns 2-mal nicht aufgeräumt, aufgrund von mangelndem Personal. Wenn man später als 10:30 auschecken möchte, muss man noch 20 € für 1,5 Stunden zahlen (erlebe sowas zum ersten Mal). Ich komme nicht mehr weider
Overnattede 9 nætter i august 2023

4/10 Dårligt

Yvonne

Rejste med familie
Synes godt om: Værelsets komfort
Synes ikke om: Service og personale
Disappointing all round.
First impressions - on check in the receptionist Gala was unhelpful and unfriendly. No information provided on the hotels facilities. Sent us out of the hotel in the wrong direction on the hunt for our room which was in a separate building, we had to go back and ask again. Room was tired. No bar or facilities at the annexe building so you have to walk to the main building. Food in the restaurant was poor. Drink choices also poor for the All Inclusive package. Really disappointing all round. We ended up eating and drinking in the local bars and eateries. If you are going here, please don't waste your money. There are nicer places to go where staff are much nicer, food nicer and drinks nicer.
Overnattede 2 nætter i august 2023

10/10 Fremragende

Ricardo

Overnattede 2 nætter i august 2023

6/10 Okay

nathalie

Synes godt om: Rengøring, service og personale
Chambre mal isolée, impossible de dormir après 7h30 du matin au 1ère étage à cause des clients qui ouvrent et qui claquent les portes sans arrêt à longueur de journée, ensuite ce sont les femmes de menages et pour finir les cuisines du dessous que vous entendez fortement. J'oubliais aussi les enfants qui crient, qui pleurent nuit et jour dans les couloirs et chambres, et la douche du voisin que l'on entend . Mise à part ça rien d'autre à dire tout est bien sauf ce gros soucis
Overnattede 10 nætter i august 2023

8/10 Udmærket

Frank

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i august 2023

8/10 Udmærket

moira

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Buona posizione a due passi: bar, ristoranti, noleggio auto e possibilità di parcheggio. 3 piscine di cui una era proprio fuori dalla ns stanza.. Cucina molto buona, spiaggia piccola ma attrezzata e fermata autobus/ taxi a 5 min a piedi.. Sulla pulizia della camera si potrebbe fare meglio ma nel complesso accettabile
Overnattede 8 nætter i august 2023

10/10 Fremragende

Sarah

Overnattede 5 nætter i august 2023

10/10 Fremragende

Laura

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Prima hotel, eten ok, direct aan het strand en rustig stukje Ibiza. We hebben genoten.
Overnattede 8 nætter i juli 2023

8/10 Udmærket

tamara

Synes godt om: Service og personale
Overnattede 7 nætter i august 2023

10/10 Fremragende

Ayla

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Gefallen hatte ich am Strand, Hippimarkt und die Möglichkeit im Zentrum Jetski zu fahren
Overnattede 8 nætter i juli 2023

10/10 Fremragende

Simon

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location. Easy access to lovely beach. Leonardo in the kids club is amazing. Good food choice. Very good value for money.
Overnattede 7 nætter i juli 2023

10/10 Fremragende

Matthew

Synes godt om: Rengøring, service og personale
Overnattede 8 nætter i juli 2023

8/10 Udmærket

verónica

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
La comida no es demasiado buena
Overnattede 7 nætter i juli 2023

10/10 Fremragende

Louisa

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
tolles Hotel, essen war sehr gut und täglich abwechslungsreich, sehr saubere Zimmer, super Preis-Leistung, Mietwagen würde ich empfehlen
Overnattede 5 nætter i juli 2023

6/10 Okay

Laura Alvarez

.
Overnattede 7 nætter i juli 2023

10/10 Fremragende

Ines

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i juli 2023

10/10 Fremragende

Giuseppe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juli 2023

8/10 Udmærket

Jennifer

Rejste i en gruppe
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2023
Svar fra Hotel Management den 2. aug. 2023
Dear Jennifer , We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements. Best regards, Hotel Management

10/10 Fremragende

S

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great family retreat.
If you are looking for ultimate luxury then this is not for you. However..if you are looking for a great location, decent food with a good choice and all the basic holiday essesntials then this is a good spot. Our party was 2 aduts and 4 kids (12 10 10 and 8). The pool and the beach are a 40 second walk so if you get the beds in between the 2 the kids can go from one to the other and you can see them at all times. The food choices were good. The salad bar was excellent as was the fruit bar. The bed situation is a problem as people reserve put of hours but this is now the norm. The beach is nice. Plenty to see and do without venturing too far. Great hotel for families wanting a relaxing week away with all the basics covered. Will defo consider staying there again.
Overnattede 7 nætter i juli 2023
Svar fra Hotel Management den 2. aug. 2023
Dear Guest, Thank you for sharing your feedback about our hotel. We truly appreciate your honest review.We're glad to hear that you enjoyed our excellent location, decent food choices, and the essential amenities for a holiday. We're delighted that you had a pleasant time at the beach and found plenty to see and do nearby. Providing a relaxing and fulfilling experience for our guests is what we aim for.Thank you for considering staying with us again in the future. We'd love to welcome you back and make your next stay even more enjoyable.Once again, we appreciate your valuable input and hope to have the pleasure of hosting you and your family again soon.Best regards,Hotel Management

2/10 Forfærdeligt

Isidoro

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Habitaciones ruidosas
Overnattede 5 nætter i juli 2023
Svar fra La Dirección del Hotel den 2. aug. 2023
Apreciado Isidoro, Agradecemos sinceramente tus comentarios sobre tu estancia en nuestras instalaciones. Lamentamos mucho que hayas experimentado inconvenientes debido al ruido en tu habitación.Gracias por elegirnos como tu lugar de hospedaje, y esperamos verte pronto.Atentamente,La Dirección del Hotel

10/10 Fremragende

MICHAEL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Séjour très agréable dans l'hôtel, le service est de qualité, le rapport / qualité prix est correct, la literie est confortable, le balcon pour 6 personnes est trop petit mais vu sur la mer c'était agréable. Plus de musique au moment du couché de soleil serait apprécié pour favoriser l'instant fin de journée. Idéalement situé pour un moment en famille, plage et commerce proximité. Nous recommandons cet établissement
Overnattede 6 nætter i juli 2023
Svar fra Hotel Management den 24. jul. 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Udmærket

TATIANA

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We stayed at the hotel for 5 days. A good variety of breakfast options and dinner. Although, our tv did not work from day one. I spoke with reception 3 times and they never fix it. So, we couldn’t watch any tv during our stay. The hairdryer was broken too. There was good entertainment for the kids
Overnattede 4 nætter i juli 2023
Svar fra Hotel Management den 24. jul. 2023
Hi Tatiana, we are so sorry your stay haven't fulfilled your expectations and we hope we'll have the chance to make it up to you. We appreciate anyway that you let us know.Best wishes from Ibiza,

10/10 Fremragende

Lynne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Leonardo hotel
Hotel was really nice the view is amazing and you step straight onto the beach, all staff were really nice and very helpful and the food was really good with plenty of choice, the only problem we had was the air on was not working and the room was unbearably hot
Overnattede 3 nætter i juli 2023
Svar fra Hotel Management den 24. jul. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

Tim

Rejste med partner
Synes godt om: Rengøring
Der Außenbereich der Anlage ist schon in die Jahre gekommen der Pool lädt nicht wirklich zum verweilen ein. Verbindungen Richtung Ibiza Stadt oder Playa den Bossa sind sehr schlecht. Eigentlich nur mit dem Auto bzw. Taxi erreichbar.
Overnattede 7 nætter i juli 2023
Svar fra Hotel Management den 2. aug. 2023
Dear Tim, Thank you for taking the time to provide your feedback on our complex.We appreciate your honest comments about the outdoor area and the pool. We understand the importance of maintaining a fresh and inviting environment for our guests, and we are actively working on improving the outdoor facilities to ensure a more enjoyable experience.Regarding the connections to Ibiza town and Playa den Bossa, we apologize for any inconvenience caused. We understand that convenient transportation options are crucial for our guests. We can assist guests in arranging taxi services or providing information about alternative transportation options.If you have any additional suggestions or concerns, please feel free to share them with us. We strive to provide the best possible experience for our guests and are always eager to learn from their valuable input.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future with an improved and more enjoyable experience.Sincerely,Hotel Management

8/10 Udmærket

FRANCK

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 9 nætter i juni 2023
Svar fra Hotel Management den 24. jul. 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,