Behandlingsrum til par, sauna, spabad, tyrkisk bad/hammam

Anmeldelser af Hard Rock Hotel Ibiza

5 out of 5
Hard Rock Hotel Ibiza
Carretera Playa d en Bossa, Sant Jordi de ses Salines, Sant Josep de sa Talaia, Ibiza

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 605 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 243 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 87 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 37 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 29 af i alt 1001 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

9,0/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2022
Svar fra Dorela H. Customer Care HRHI den 25. okt. 2022
Dear Rocker,I would like to thank you for leaving us this positive review after your visit to Hard Rock Hotel Ibiza.We are delighted to hear that you had a memorable experience and that the band went out of their way to make you feel at home at all times. We look forward to welcoming you back in the next season 2023!

8/10 Udmærket

Ann-Marie

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
En festlig oplevelse
Sjov oplevelse. Vi boede der kun en enkelt nat og hotellet er præget af underholdning i “Hard Rock”-stil. Der var live-musik under morgenmaden og opvisninger med akrobatik under frokosten. Pool-området er ikke særlig charmerende, men stranden er skøn. Der er en restaurant og en tagterrasse hvor der er godt gang i festen. Derfor er der også larm på værelserne til minimum kl 01 (under Corona).
Overnattede 1 nat i juli 2021
Svar fra Dorela H. Customer Care HRHI den 17. aug. 2021
Kære Ann-Marie, Tak fordi du tog dig tid til at anmelde vores hotel. Vi er meget glade for at høre, at du nød dit ophold hos os. Vi tager din feedback meget seriøst, og vi takker dig oprigtigt for at have gjort os opmærksom på dette. Med venlig hilsen,

10/10 Fremragende

peter rygaard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
En ganske særlig oplevelse...
En speciel og enestående hotel oase ... Mange ting en anelse anderledes end på andre gode hoteller, men alt gennemtænkt og udført på et ganske særligt niveau
Overnattede 1 nat i juli 2018
Svar fra Customer Care HRHI den 16. aug. 2018
Mange tak for din feedback, peter rygaard! Vi håber at se dig igen meget snart. Med venlig hilsen, Andrea R. Customer Care HRHI

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super godt hotel der lever op til et 5 stjernet hotels standard. Appelerer til en lille fest og perfekt til par der ikke vil tidligt i seng.. Kommer med sikkerhed igen.
Overnattede 4 nætter i september 2017
Svar fra luis den 28. sep. 2017
Mange tak! Vi håber at se dig igen snart. Med venlig hilsen, Andrea R. Customer Care HRHI

10/10 Fremragende

Gino

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
High class hotel directly at the beach with fantastic decorations and theme park feeling. 2 pools outside and a spa inside. We had the a suite with beach view balcony (STUDIO SUITE PLATINUM). The complete hotel smells like a sauna or spa. The breakfast buffet is big. As hotel guest you also can you the hardrock beach seats and towels. A hotel with no open wishes.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Alvin

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I will definitely be back
Overnattede 3 nætter i maj 2024

10/10 Fremragende

SHANICE

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
AMAZING PROPERTY! Amazing staff, amazing vibe. 10/10
Overnattede 7 nætter i maj 2024

10/10 Fremragende

Ryan

Overnattede 3 nætter i maj 2024

10/10 Fremragende

Valentin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Alles ist erstklassig! Ich hatte einen schönen Urlaub und kann das Hotel empfehlen.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Valerie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel cant wait to go back!
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Ashley

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
the pool was absolutely freezing so having a pool is pointless if you can’t go in. The music they played at the pool was terrible, I had to have headphones in at the pool. They also charge for water…I’ve stayed at many resorts and there is never a charge for water. too expensive for how mediocre the experience was. They also charged me after I left but good thing I saved my receipt when I checked out
Overnattede 7 nætter i maj 2024

10/10 Fremragende

luis Omar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great time
Overnattede 3 nætter i maj 2024

6/10 Okay

Ruben Martinez Aracely

Synes godt om: Rengøring, service og personale
Staff was incredible. Location is nice if you are going to the popular clubs. The hotel itself didn’t have the best options for food, rooms were ok, and nothing on site was really open late to eat. Likely wouldn’t stay here again, but staff was really great.
Overnattede 1 nat i maj 2024
Svar fra Simona Altamura Customer Care Manager den 18. maj 2024
Dear Ruben,We would like to thank you for taking the time to share your feedback following your recent stay here at Hard Rock Hotel Ibiza,.It is our philosophy to ensure that we always provide our guests with the highest standards of service. I am delighted to know that you enjoyed the friendliness of our amazing staff during your visit.We will share your concerns and feedback with our management, please accept my deepest apologies for the lack of expectations you experienced.I look forward to the pleasure of welcoming you again to soon.Sincerely,

8/10 Udmærket

Sabienne

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 4 nætter i maj 2024
Svar fra Simona Altamura Customer Care Manager den 18. maj 2024
Dear Sabienne,We would like to thank you for taking the time to share your feedback following your recent stay here at Hard Rock Hotel Ibiza,.It is our philosophy to ensure that we always provide our guests with the highest standards of service. I am delighted to know that you enjoyed most aspects of your visit.I look forward to the pleasure of welcoming you again to soon.Sincerely,

4/10 Dårligt

Bertram

Overnattede 3 nætter i maj 2024
Svar fra Simona Altamura Customer Care Manager den 18. maj 2024
Dear Bertram,We would like to thank you for taking the time to share your feedback following your recent stay here at Hard Rock Hotel Ibiza,.It is our philosophy to ensure that we always provide our guests with the highest standards of service. We are sorry to hear that we couldn't meet your expectations.We look forward to the pleasure of welcoming you again to soon to have another opportunity.Sincerely,

10/10 Fremragende

davigny

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was amazing. Only thing is I wish the breakfast (being buffet style) wasn’t the price that it was. I went out to get breakfast and it was way better and cheaper than what you guys offered. Other than that everything was 10 out of 10.
Overnattede 6 nætter i maj 2024
Svar fra Simona Altamura Customer Care Manager den 18. maj 2024
Dear Davigny,We would like to thank you for taking the time to share your feedback following your recent stay here at Hard Rock Hotel Ibiza,.It is our philosophy to ensure that we always provide our guests with the highest standards of service. I am delighted to know that you enjoyed most aspects of your visit.We will share your concerns and feedback with our management, please accept my deepest apologies for the lack of expectations you experienced.I look forward to the pleasure of welcoming you again to soon.Sincerely,

10/10 Fremragende

James

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Simona Altamura Customer Care Manager den 10. maj 2024
Dear James,Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay.We strive to provide exceptional service and amenities to all our guests, and it's rewarding to know that we succeeded in meeting your expectations.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future at Hard Rock Hotel Ibiza.Rockin' Regards,

6/10 Okay

Reza

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Not worth the price or the "hype", but neither was Ibiza in general.... Check-in experience was not the greatest, but their head of customer service at least reached out to applogize for any misunderstandings, etc. They were also kind enough to waive costs for a breakfast that I did not have!
Overnattede 3 nætter i maj 2024
Svar fra Simona Altamura Customer Care Manager den 10. maj 2024
Dear Reza,Following your recent stay here, I would like to thank you for taking the time to share a review.It is our philosophy to ensure that we always provide our guests with the highest standards of service. I am delighted to know that you enjoyed most aspects of your visit and I will share your concerns and feedback with the Team.Please accept my deepest apologies for the lack of expectations you experienced.I look forward to the pleasure of welcoming you again to soon.Rockin' Regards,

10/10 Fremragende

Gary

Overnattede 1 nat i maj 2024

10/10 Fremragende

Line

Overnattede 4 nætter i maj 2024

10/10 Fremragende

Sergio

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Check in was fast and easy, rooms were beautiful
Overnattede 3 nætter i april 2024
Svar fra Simona Altamura Customer Care Manager den 4. maj 2024
Dear Sergio,Thank you very much for your feedback. Our team works tirelessly to ensure that every aspect of our guests' stay exceeds expectations, from cleanliness to hospitality. We're glad that our rooms suited your needs perfectly and that you found the check-in fast and easy. Your kind words mean a lot to us, and we cannot wait to welcome you back for another wonderful stay at Hard Rock Hotel Ibiza.Kind regards,

10/10 Fremragende

Abz A.

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really enjoyed the facility. Staff was very accommodating and helpful with any question i had. Will definitely come back
Overnattede 4 nætter i april 2024
Svar fra Simona Altamura Customer Care Manager den 4. maj 2024
Dear Abz,Thank you very much for your feedback. Our team works tirelessly to ensure that every aspect of our guests' stay exceeds expectations, from cleanliness to hospitality. We're glad toe hear that our staff was accomodating and helpful. Your kind words mean a lot to us, and we cannot wait to welcome you back for another wonderful stay at Hatrd Rock Hotel Ibiza.Kind regards,

10/10 Fremragende

Julia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Simona Altamura Customer Care Manager den 4. maj 2024
Dear Julia,Thank you very much for your 5/5 rating of Hard Rock Hotel Ibiza. Our team works tirelessly to ensure that every aspect of our guests' stay exceeds expectations, from cleanliness to hospitality. We cannot wait to welcome you back for another wonderful stay in the future!Kind regards,

10/10 Fremragende

Perri

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good
Overnattede 1 nat i april 2024
Svar fra Simona Altamura Customer Care Manager den 27. apr. 2024
Dear Perri,Thank you for choosing Hard Rock Hotel Ibiza and the kind review. We are so glad our hotel was perfect for your visit! We are delighted to know that we provided all the comforts you expected and we look forward to welcoming you back soon.Rockin' Regards,

10/10 Fremragende

ELBA

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great
Overnattede 3 nætter i april 2024
Svar fra Simona Altamura Customer Care Manager den 27. apr. 2024
Dear Elba,Thank you for this great review! We are thrilled you had a fantastic stay at Hard Rock Hotel Ibiza. We are pleased to read how much you enjoyed our accommodations. We hope you will stay with us again the next time you visit the island.Thank you once more and safe travels.Rockin' regards,

8/10 Udmærket

aladdin

Rejste med familie
Synes godt om: Service og personale
Europe ont doit parlé aussi français malheureusement espange ilsya une vraie problèmes langues..si les français ile vont vacances dans les pays francophones il ya aussi raison des langues et communications
Overnattede 3 nætter i april 2024
Svar fra Simona Altamura Customer Care Manager den 24. apr. 2024
Cher Aladdin,Votre commentaire sera bien évidemment transmis au personel qui prendra les dispositions nécessaires.Soyez assuré que nous apportons beaucoup d'attention aux retours de nos clients afin d'améliorer nos prestations.Cordialement,

10/10 Fremragende

Josué Santana

Overnattede 4 nætter i april 2024
Svar fra Simona Altamura Customer Care Manager den 18. maj 2024
Dear Josué,We would like to thank you for taking the time to share your feedback following your recent stay here at Hard Rock Hotel Ibiza,.It is our philosophy to ensure that we always provide our guests with the highest standards of service. I am delighted to know that you enjoyed an unforgettable stay.We look forward to the pleasure of welcoming you again to soon.Sincerely,

10/10 Fremragende

Jasleen

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location
Overnattede 1 nat i april 2024
Svar fra Simona Altamura Customer Care Manager den 21. apr. 2024
Dear Jaslee,Thank you so much for taking the time to write a review following your recent stay with us. It was an absolute pleasure to read!I'm so thrilled to hear that you enjoyed our convenient location and all that we offer at Hard Rock Hotel Ibiza.Thank you also for your kind words. I'll be sure to share your review with the team!We thank you again, and very much hope to welcome you back soon.Warm regards,

8/10 Udmærket

Babak

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were so helpful and friendly. The room was clean. But the toilet was located in a different section from the sinks, so we had to cross the room to wash our hands after using the toilet. On the Friday night, a very loud rock band started performing outdoors from sunset to midnight which drove us crazy! Very weird!
Overnattede 3 nætter i april 2024
Svar fra Simona Altamura Customer Care Manager den 21. apr. 2024
Dear Babak,Thank you very much for sharing your feedback. It is highly appreciated and we will share with the entire team your words. We are glad to hear that you enjoyed most of the aspect of the stay and sorry to know that you found weird the Friday Night performance. We are famous for offering to our guests a first class environment with a hard rock twist with unique shows and pampering to the fullest. We hope to have the chance to welcome you again in the future.Rockin' Regards,

10/10 Fremragende

Letty, Kissimmee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Increíble me encantó todo
Overnattede 2 nætter i april 2024
Svar fra Simona Altamura Customer Care Manager den 21. apr. 2024
Estimada Letty,Agradecemos su tiempo y su amable valoración.Es un placer para todo el equipo de Hard Rock Hotel Ibiza recibir sus comentarios.Nos anima a seguir trabajando cada día, con esfuerzo y compromiso para que todos nuestros huéspedes tengan una memorable experiencia.Esperamos volver a verle muy pronto.Reciba un saludo roquero.

10/10 Fremragende

Aditi

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property. Very clean. Great pool!
Overnattede 2 nætter i april 2024
Svar fra Simona Altamura Customer Care Manager den 21. apr. 2024
Dear Aditi,Thank you so much for taking the time to write such an incredible review following your recent visit at Hard Rock Hotel Ibiza!I'm absolutely delighted to hear that you enjoyed it so much, especially for its cleanliness and great pool.Thank you for your kind words. I ill share your feedback with the entire team. They'll be thrilled to hear your feedback!We very much look forward to welcoming you back to Ibiza soon.Warm regards,

4/10 Dårligt

Rohit

Rejste med familie
Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale
5* hotel with 1* service
Overnattede 3 nætter i april 2024
Svar fra Simona Altamura Customer Care Manager den 18. apr. 2024
Dear Rohit,We would like to thank you for taking the time to share your feedback following your recent stay here at Hard Rock Hotel Ibiza,.It is our philosophy to ensure that we always provide our guests with the highest standards of service. Please accept my apologies for the lack of expectations you experienced.It would be for us very important to hear more details about your experience and I would share your concerns and feedback with our management in order to improve the service provided. Please, be so kind to contact us at customercare@hrhibiza.com. We look forward to the pleasure of welcoming you again to soon.Sincerely,

10/10 Fremragende

Kristie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful resort
Overnattede 1 nat i april 2024
Svar fra Simona Altamura Customer Care Manager den 15. apr. 2024
Dear Kristie,Thank you for sharing these great scores for your experience with Hard Rock Hotel Ibiza. I am glad to learn that you enjoyed very much this trip to the island.Our entire hotel team look forward to welcoming you back in the near future.Rockin' regards,

10/10 Fremragende

Nicole

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our 2 night stay at the Hard Rock was absolutely incredible, the place is always immaculate and the building is absolutely beautiful. The breakfast buffet is absolutely worth the money, offering unlimited sparkling wine, made to order omelettes and smoothies, a fro yo machine and so much more! All the staff are super friendly and couldn’t do more for us - we even received a free gift in our room (a chocolate platter and a cute bag) for being their ‘happy guests’, which was a lovely touch. The beach bar is also gorgeous, which you can walk straight onto from the pool area. We loved getting up early and getting to watch the sunrise from an almost empty beach. We would definitely return to the Hard Rock again. Thank you! Xx
Overnattede 2 nætter i april 2024
Svar fra Simona Altamura Customer Care Manager den 14. apr. 2024
Dear Nicole,Thank you for taking the time to share your recent experience at Hard Rock Hotel Ibiza. We are thrilled to hear that you enjoyed your stay with us and that our facilities and customer service exceded your expectations.We're delighted to hear that you enjoyed so much the beach and the stunning views from the hotel.It's also wonderful to hear that you loved our Brakfast at the Sessions. Our staff takes great pride in delivering attentive service and hight quality products, and we're glad that their efforts made a positive impression on you.Once again, thank you for choosing us for your stay. Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We look forward to welcoming you back for another enjoyable stay in the future.Rockin’ Regards,

10/10 Fremragende

Katharina Irene

Really good
Overnattede 4 nætter i april 2024
Svar fra Simona Altamura Customer Care Manager den 13. apr. 2024
Dear Katharina Irene,Thank you for taking the time to share your positive experience with us. We greatly appreciate your kind words and feedback regarding your recent stay at Hard Rock Hotel Ibiza.Providing excellent customer service is one of our top priorities, and we are thrilled that our team members exceeded your expectations.Thank you once again for choosing us. We would be honored to welcome you back and ensure another memorable stay.Rockin' regards,

10/10 Fremragende

Emmanuel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Simona Altamura Customer Care Manager den 10. apr. 2024
Dear Emmanuel,Thank you for taking the time to share your recent experience at Hard Rock Hotel Ibiza. We are thrilled to hear that you enjoyed your stay with us.Your comfort is our priority, and we're pleased to know that we succeeded in providing you with a pleasant accommodation experience.Once again, thank you for choosing us for your stay. Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We look forward to welcoming you back for another enjoyable stay in the future.Rockin’ Regards,

10/10 Fremragende

Kenjuan

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We absolutely loved everything about this vacation. The views were beautiful and staff were professional, knowledgable, and friendly 5star service. There were two small issues that were resolved immediately and it was probably due to a room upgrade at the last min. Anyway the room was beautiful but not as clean (which was handled immediately) and the food didn’t have a lot of beef options which was solved because they had chicken substitutes. Other than them 2 small issues everything was perfect. I usually don’t visit the same country twice but I will definitely come back to IBIZA AND HARD ROCK
Overnattede 4 nætter i marts 2024
Svar fra Simona Altamura Customer Care Manager den 5. apr. 2024
Dear Kenjuan,Following your recent stay here at Hard Rock Hotel Ibiza, I would like to thank you for taking the time to share your feedback.It is our philosophy to ensure that we always provide our guests with the highest standards of service. I am delighted to know that you enjoyed most aspects of your visit.We will share your concerns and feedback with our food and beverage management. Thank you for taking them to our attention.We look forward to the pleasure of welcoming you again to soon.Sincerely,

10/10 Fremragende

Samantha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Simona Altamura Customer Care Manager den 2. apr. 2024
Estimada Samantha,En primer lugar, muchas gracias por elegir Hard Rock Hotel para su estancia en Ibiza. Para nosotros ha sido un placer tenerles con nuestra banda.Estamos encantados de saber que la experiencia fue tan bien y esperamos recibirles muy pronto de nuevo.Saludos roqueros,

8/10 Udmærket

Frank

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Simona Customer Care Manager HRHI den 23. mar. 2024
Dear Frank,Thank you very much for choosing Hard Rock Hotel Ibiza. We hope to welcome you back for another great experience in the future.Rock on!

10/10 Fremragende

Sadie

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property. Only thing I would have changed was my dates in Ibiza as the weather was cooler and many things were shutting down for the season. Otherwise I would definitely return to the property all the amenities you can ask for.
Overnattede 2 nætter i oktober 2023
Svar fra Dorela H. Customer Care Manager HRHI den 6. nov. 2023
Dear Sadie,Thank you for your review! We're glad to hear that you enjoyed your stay at our property, and we appreciate your feedback. It's true that the weather in Ibiza can vary depending on the time of year, and some places might close down during the off-season. We look forward to welcoming you back, hopefully during a time when you can fully enjoy all the amenities we have to offer.

8/10 Udmærket

Lars, Berlin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Gut gelegenes Hotel mit näher zum Strand und einigen Bars und Discos
Overnattede 3 nætter i oktober 2023
Svar fra Dorela H. Customer Care Manager HRHI den 30. okt. 2023
Lieber Lars,Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Ihnen die Lage unseres Hotels gefallen hat und Sie in der Nähe des Strandes und verschiedener Bars und Diskotheken waren. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Wenn Sie weitere Anmerkungen oder Fragen haben, zögern Sie bitte nicht, sie zu teilen. Wir sind hier, um zu helfen!

6/10 Okay

Jeffrey

Overnattede 4 nætter i oktober 2023
Svar fra Dorela H. Customer Care Manager HRHI den 20. nov. 2023
Dear Jeffrey,Thank you for taking the time to leave a review. We appreciate your feedback and hope you had a comfortable stay at our hotel. If there are specific areas where we can improve and make your next visit even better, please feel free to share your thoughts. We value your input and look forward to the opportunity to serve you again.

8/10 Udmærket

Frederic

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Goed
Overnattede 2 nætter i oktober 2023
Svar fra Dorela H. Customer Care Manager HRHI den 25. okt. 2023
Beste Frederic,Fijn om te horen dat alles in orde is! Als je verdere vragen of hulp nodig hebt, aarzel dan niet om contact met ons op te nemen. We staan klaar om je te assisteren.

10/10 Fremragende

RONALDO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Incrível experiência! Equipe de concierge acolhedora, em especial o conciege Alex Vital pela excelência na realização do seu job. Parabéns!!
Overnattede 5 nætter i oktober 2023
Svar fra Dorela H. Customer Care Manager HRHI den 25. okt. 2023
Prezado Ronaldo,Agradecemos muito pelo seu feedback positivo! Ficamos extremamente felizes em saber que você teve uma experiência incrível em nosso hotel e que nossa equipe de concierge, em particular o concierge Alex Vital, foi capaz de atender às suas expectativas com excelência.Valorizamos muito os elogios e reconhecimento dos nossos hóspedes, e com certeza compartilharemos os seus parabéns com a nossa equipe, incluindo o Alex Vital. Esperamos continuar a proporcionar momentos memoráveis durante a sua estadia.Esperamos recebê-lo novamente em breve para mais experiências incríveis. Se precisar de qualquer assistência adicional, não hesite em nos contatar.Saudações,

10/10 Fremragende

Ana

T5u4u
Overnattede 6 nætter i oktober 2023
Svar fra Dorela H. Customer Care Manager HRHI den 24. okt. 2023
Dear Ana,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our staff to be professional and helpful during your stay at Hard Rock Hotel Ibiza.We hope to welcome you back for another great experience in the future.Rock on!

10/10 Fremragende

Jacqueline

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Food was great…just lacked a jacuzzi.
Overnattede 2 nætter i oktober 2023
Svar fra Dorela H. Customer Care Manager HRHI den 24. okt. 2023
Dear Jacqueline,Thank you for your feedback regarding your recent visit to Hard Rock Hotel Ibiza. We're thrilled to hear that you enjoyed the food during your stay.We appreciate your suggestion regarding the addition of a jacuzzi. Guest feedback is invaluable to us, and we will certainly take your comment into consideration as we continue to improve our services and facilities.If you ever decide to return to our hotel, we hope to provide you with an even better experience. Please feel free to reach out if you have any more suggestions or if there's anything else we can do to make your stay more enjoyable.Rock on!

10/10 Fremragende

stephen

Overnattede 2 nætter i oktober 2023
Svar fra Dorela H. Customer Care Manager HRHI den 24. okt. 2023
Dear Stephen,Thank you for sharing your feedback with us. We are delighted to hear that you found our staff to be professional and helpful during your stay. Providing excellent service is a top priority for us, and your kind words are truly appreciated.Rock on!

10/10 Fremragende

Maria, Las Vegas

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff are professional and helpful
Overnattede 2 nætter i oktober 2023
Svar fra Dorela H. Customer Care Manager HRHI den 24. okt. 2023
Dear María,We sincerely appreciate your positive feedback about our professional and helpful staff. Our team takes great pride in providing top-notch service to ensure our guests have a memorable stay.Thank you for choosing Hard Rock Hotel Ibiza, and we look forward to welcoming you again in the future. If you have any further comments or suggestions, please feel free to share them with us.Rock on!

10/10 Fremragende

Chyna

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing experience this is my second stay at a Hard Rock hotel and it was just as good as the first. I highly recommend it if you travel to Ibiza.
Overnattede 4 nætter i oktober 2023
Svar fra Dorela H. Customer Care Manager HRHI den 20. okt. 2023
Dear Chyna,Thank you for your amazing feedback and for choosing Hard Rock Hotel for the second time! We're thrilled to hear that your experience with us was just as good as the first, and we sincerely appreciate your high recommendation.Our team is dedicated to delivering memorable stays, and we're delighted that we could meet your expectations once again. Your continued support means a lot to us, and we look forward to welcoming you back for another incredible Hard Rock experience when you return to Ibiza.If you ever have any specific requests or preferences for your next stay, please don't hesitate to let us know. We're here to make each visit special and tailored to your needs.Rock on and see you soon!Best regards,

10/10 Fremragende

David, Los Angeles

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Beach club great, good breakfasts. Would have liked waters in the room
Overnattede 3 nætter i oktober 2023
Svar fra Dorela H. Customer Care Manager HRHI den 19. okt. 2023
Dear David,We're glad you enjoyed our beach club and breakfast offerings! Your feedback is important to us. We'll take note of your suggestion regarding having water in the room. Thank you for choosing Hard Rock Hotel Ibiza, and we hope to welcome you back in the future! Rock on!