2 udendørs pools, liggestole

Anmeldelser af AxelBeach Ibiza Spa & Beach Club - Adults Only

4 out of 5
AxelBeach Ibiza Spa & Beach Club - Adults Only
Cala de Bou 46, Sant Josep de sa Talaia, Ibiza

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 229 af i alt 371 anmeldelser" "
Bedømmelse på 8 − Udmærket. 86 af i alt 371 anmeldelser" "
Bedømmelse på 6 − Okay. 32 af i alt 371 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 371 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 371 anmeldelser" "

8,8/10

Rengøring

9,0/10

Service og personale

8,8/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Mariam

Rejste i en gruppe
Synes ikke om: Rengøring, værelsets komfort
Overnattede 7 nætter i august 2021

2/10 Forfærdeligt

Tytianna

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i maj 2024

10/10 Fremragende

Mélanie

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Nous sommes venus avec mon conjoint passer quelques jours début mai. Un accueil agréable ( même si toutes les informations ne nous ont pas été communiquées) Gel douche, shampooing, après shampoing et lait pour le corps fournis! Serviettes propres et moelleuses Lit King size et très confortable Il y’a un arrêt de Bus ligne 9 à côté de l’hôtel pour se rendre à l’aéroport et inversement Tout était propre et moderne Éponge et produit vaisselle fourni ce qui est super pratique !
Overnattede 5 nætter i april 2024
Svar fra Daniel López López - Hotel Manager den 10. maj 2024
Chère Melaine,Merci pour vos commentaires positifs sur votre récent séjour parmi nous. Nous sommes ravis que vous ayez apprécié votre séjour et que vous ayez trouvé nos installations propres et modernes. Merci d'avoir choisi notre hôtel et nous espérons vous accueillir à nouveau pour un autre séjour agréable.Salutations

8/10 Udmærket

Rachel

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Top à refaire !!!
Overnattede 5 nætter i april 2024
Svar fra Daniel López López - Hotel Manager den 26. apr. 2024
Chère RachelNous vous remercions de votre enthousiasme et de votre évaluation. Nous sommes ravis que vous ayez passé un excellent séjour et nous espérons vous accueillir à nouveau bientôt à l'Axel Beach Ibiza !Salutations

10/10 Fremragende

Ferdinando

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Top
Overnattede 2 nætter i april 2024
Svar fra Daniel López López - Hotel Manager den 26. apr. 2024
Estimado Ferdinando,¡Gracias por tu valoración! Apreciamos tu puntuación. Aunque no dejaste un comentario, nos encantaría saber más sobre tu experiencia para poder mejorar. Esperamos verte de nuevo pronto y ofrecerte una estancia aún mejor la próxima vez. ¡Gracias por elegirnos!Saludos

4/10 Dårligt

dalila

Synes ikke om: Rengøring
Overnattede 4 nætter i april 2024
Svar fra Daniel López López - Hotel Manager den 12. apr. 2024
Dear dalila,If there's anything specific you'd like to address, please feel free to reach out to us directly.We appreciate your feedback and will use it to improve our services.

10/10 Fremragende

Bruna

Synes godt om: Værelsets komfort
No geral bom hotel
A estadia correu muito bem,fomos em época baixa,a localização é óptima. Deixou apenas a desejar a limpeza,com líquidos que escorriam na parede e cabelos na casa de banho antes de a utilizar nos. Mas no geral correu bem.
Overnattede 4 nætter i oktober 2023
Svar fra Daniel López López - Hotel Manager den 8. nov. 2023
Estimada Bruna,Muchas gracias por dedicar su tiempo en comentar su estancia en Axelbeach Ibiza. Nos alegramos mucho que el hotel haya cumplido sus expectativas y hayan pasado una agradable estancia. Tomamos nota de sus comentarios sobre la limpieza para mejorar en el futuro. Esperamos que nos visiten en su próximo viaje a Ibiza. Saludos

8/10 Udmærket

Kelly

Synes godt om: Rengøring
Overnattede 4 nætter i oktober 2023
Svar fra Daniel López López Hotel Manager den 1. nov. 2023
Dear Kelly, Thank you so much for your review.It is a pleasure to know that everything was mesmerizing We do our best to give our guests the best possible experience and improve each day. We hope to have the opportunity to see you very son again. Kindest regards, Daniel López López Hotel Manager

10/10 Fremragende

Adil

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean, well equipped with excellent location
Overnattede 4 nætter i oktober 2023
Svar fra Daniel López López Hotel Manager den 1. nov. 2023
Dear Adil, We are glad to read your feedback about your stay. Thank you very much for your amazing review . We do our best to give our guests the best possible experience and comments like yours are the best reward and mean the world to us.Hope you will consider us once again next time you come to the island. Best regards, Daniel López López Hotel Manager

10/10 Fremragende

Naceur

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Det var verkligen ett paradis hotellet ligger direkt vid havet eftermiddag sol , lugnt , vatten kristall klart .
Overnattede 7 nætter i september 2023
Svar fra Daniel López - Hotel Manager den 12. sep. 2023
Dear Naceur, We really appreciate your review of your last stay. We are happy to hear your opinion about the hotel. We are glad to know that our staff have made you feel comfortable during your stay. Comments like yours are very appreciated. We are looking forward to welcoming you again in the future. Kindest Regards Daniel López López Hotel Manager.

4/10 Dårligt

Michelle

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Stayed here for a part of our honeymoon trip and first timer in Ibiza. Pros: - accessible quick food stops nearby and walking distance - less than 30 min drive from the airport - we paid for breakfast with our stay and it was a good variety and quality Cons: - quality of hotel and rooms definitely does not match the marketing photos online - older appliances (fridge, etc) - someone must have broken glass in the room prior to us staying there and there were still tiny specks of it, ended up getting one in my foot as a small splinter - the worst pillows I’ve ever slept on - they were all long, flat, and stuffed with hard cotton. My neck and shoulder ached for days - bed didn’t come set up with a blanket, only a sheet. Had to call down to request for a blanket. - there is no counter space in the bathroom - periodically find tiny ants crawling on the bathroom floor Overall cons outweighed the pros for sure. We’ll be back to Ibiza but not to this hotel.
Overnattede 4 nætter i september 2023
Svar fra Daniel López - Hotel Manager den 12. sep. 2023
Dear Michelle , We really appreciate your review of your last stay. Thank you very much for your comments. We are sorry for the inconvenience you experienced with the room and facilities, we will take note in order to improve our services. We would be delighted if you could offer us a second chance to prove to you that the hotel offers very good quality standards. We would like to welcome you back in the future. Kindest Regards, Daniel López López Hotel Manager

6/10 Okay

Alexander

Rejste med partner
Synes godt om: Faciliteter
Synes ikke om: Rengøring
Es muss kein zweiter Besuch werden. Strand war schön und sehr wenige Leute dort.
Overnattede 5 nætter i august 2023
Svar fra Daniel López - Hotel Manager den 12. sep. 2023
Dear Alexander, We really appreciate your review. Your comments really help us to improve our service and the experience we want to offer. We regret the inconveniences . we confirm you it will be a pleasure to host you again in the near future. Best regards Daniel López López Hotel Manager

6/10 Okay

Florian

Rejste med partner
Synes godt om: Rengøring
Overnattede 7 nætter i august 2023
Svar fra Daniel López - Hotel Manager den 4. sep. 2023
Dear Florian, we are glad to read your feedback about your stay. Thank you very much for your comments, we really appreciate it. Our goal is that customers feel comfortable during their stay and enjoy We look forward to seeing you soon on your next visit to Ibiza. Best regards, Daniel López López Hotel Manager

10/10 Fremragende

Mara, Astoria

Overnattede 4 nætter i august 2023
Svar fra Daniel López - Hotel Manager den 12. sep. 2023
Estimada Mara, muchas gracias por dedicar su tiempo en comentar su experiencia en Axelbeach Ibiza. Trabajamos diariamente para ofrecer el mejor servicio a nuestros huéspedes.. Estamos deseando que nos vuelvan a visitar en su próxima visita a la isla. Un cordial saludo, Daniel López López Hotel Manager.

8/10 Udmærket

Gregory

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The room I stayed in had a big balcony overlooking the pool with an amazing view. We had a problem with our water heater the first day (no hot water), but the maintenance man repaired it quickly. It was in a good location with lots of restaurants and bars in walking distance. I recommend this hotel.
Overnattede 3 nætter i juli 2023
Svar fra Daniel López - Hotel Manager den 29. jul. 2023
Dear Gregory All the team at the AxelBeach Ibiza would like to thank you for such a positive review about your stay, which highlights the top service levels we offer. We aim to achieve amazing and unique experiences to all our customers and comments like yours are the best recognition for the team. It will be a real pleasure to host you in a future occasion. Kindest Regards Daniel López López Hotel Manager

8/10 Udmærket

James Alden

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Fabulous people but the rooms need more attention, the towels need to be replaced, my phone didnt work and safe was out of order. The breakfast was very good only i wish the pool area stayed open a little later and i wish they cleaned the pool area before they allowed people in. I eat early and i alway felt like i was in their way . Also they charge for water bottles. But coming from other countries you can not trust different tap water for fear of diarrhea or upset stomache. So was charged for the water bottle i used to brush my teeth. Again the people are extremely nice and extremely helpful. I would stay again now that i know the ropes.
Overnattede 6 nætter i juli 2023
Svar fra Daniel López López Hotel Manager den 26. jul. 2023
Dear James, Thank you for the amazing review. We are happy to hear your opinion about the room. Comments like yours are very appreciated. It is a pleasure to know that you will visit us again if you are in Ibiza.We are looking forward to welcoming you again in the future. Kindest Regards Daniel López López Hotel Manager

8/10 Udmærket

Tiziana

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 10 nætter i juli 2023
Svar fra Daniel López López Hotel Manager den 26. jul. 2023
Dear Tiziana, All the team at the AxelBeach Ibiza would like to thank you for such a positive review about your stay, which highlights the top service levels we offer. Experiences like yours make our efforts worth it.. It will be a real pleasure to host you in a future occasion. Kindest Regards Daniel López López Hotel Manager

8/10 Udmærket

Zachary

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is well located near restaurants and bars, and about 30 minute walk to San Antoni. The apartment is basic, but nice and spacious. There is a lovely pool with a lot of sun beds around it, and a decent gym to work out. The staff were extremely friendly, and always were able to make sure that our stay was super enjoyable. One thing I will highlight though is that this property and Axel brand is supposed to cater to LGBTQ passengers, however I would say that the clientele who stayed here were the complete opposite of that. It was primarily late teens/early 20s party people staying there. I’d suggest for LGBTQ passengers to stay in Ibiza town where there is more of a scene. Overall it was a great stay.
Overnattede 5 nætter i juli 2023
Svar fra Daniel López - Hotel Manager den 23. jul. 2023
Dear Zachary, Thank you for your wonderful review! . Our goal is that customers feel comfortable during their stay and enjoy it is the biggest reward for us. We will be looking forward to host you in the future. Kindest regards, Daniel López López Hotel Manager

2/10 Forfærdeligt

Antonio

Overnattede 3 nætter i juli 2023
Svar fra Daniel López López Hotel Manager den 21. jul. 2023
Dear Antonio, Thank you for taking the time to share your experience with us, we are sorry that you did not have a good time at the hotel. We have no reports of any feedback while in the hotel, we are open to hear your suggestions for our improvement. Kind regards,

6/10 Okay

Thomas

Rejste med partner
Synes godt om: Rengøring, faciliteter
Great pool (when it's open, hours of the bar are surprisingly limited for an Axel hotel). Room was a premium option, which still have a smell of sewer gas and corroded fixtures in the shower; the bathroom containing it also had a window which failed to lock. Main issue was the room air conditioning, which is a central system. The main unit for which is either seriously underpowered or not functioning at all. Multiple reports (to the very nice and welcoming front desk staff) yeilded no real fix beyond a visit from the (days only) maintenance person. When he came to investigate the complaint of no AC, mumbled something about the roof and wandered off having solved nothing. Based on the smattering of hot water heater boxes around the hotel, it seems this location is being renovated and they know there are issues, however don't communicate that directly with guests. Has the potential to be a great beachside location for the axel brand, however it's not the same experience (by far) as the flagship Barcelona location. 3 star at best for those comparing North American standards.
Overnattede 3 nætter i juni 2023
Svar fra Daniel López - Hotel Manager den 16. jul. 2023
Dear Rayk, We really appreciate your review. Your comments really help us to improve our service and the experience we want to offer. We regret the inconveniences with the AC. We will be glad if you could offer us a second chance to show you that the hotel offers very good facilities and service standards. Best regards Daniel López López Hotel Manager

10/10 Fremragende

Regina

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i juni 2023
Svar fra Daniel López - Hotel Manager den 3. jul. 2023
Dear Regina, All the team at the AxelBeach Ibiza would like to thank you for such a positive review about your stay, which highlights the top service levels we offer. It will be a real pleasure to host you in a future occasion. Kindest Regards Daniel López López Hotel Manager

10/10 Fremragende

Stephanie

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i juni 2023
Svar fra Daniel López - Hotel Manager den 30. jun. 2023
Dear Stephanie, Thank you very much for your opinion and for sharing it with other travellers. It is really good to know that our customers are satisfied with the hotel facilities and our service. Axelbeach Ibiza is synonymous with quality and what matters the most to us is that our clients have a pleasant stay in our hotel. We hope to see you again. Daniel López López Hotel Manager

6/10 Okay

enrico

Synes godt om: Rengøring, værelsets komfort
Overnattede 9 nætter i juni 2023
Svar fra Daniel López - Hotel Manager den 14. jun. 2023
Dear Enrico, We appreciate your review and we would like to apologize to you for the inconvenience. We take . It will be a pleasure to host you again in the future. Yours Sincerely

10/10 Fremragende

Cheimaa

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Top Top Top!
Overnattede 3 nætter i maj 2023
Svar fra Daniel López López Hotel Manager den 4. jun. 2023
Dear Cheimaa, We are glad to read your feedback about your stay. Thank you very much for your excellent review . We do our best to give our guests the best possible experience and comments like yours are the best reward and mean the world to us .Hope to see you soon . Best regards, Daniel López López Hotel Manager

10/10 Fremragende

Flora

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
La posizione, direttamente sulla spiaggia, la piscina con il personale favoloso, che ti fa sentire coccolato, in modo particolare Jonny!!! Gli appartamenti grandi con tutto il necessario per passare una piacevole vacanza!!! Non per niente ci torno tutti gli anni! Flora
Overnattede 7 nætter i april 2023
Svar fra Daniel López López Hotel Manager den 30. apr. 2023
Dear Flora, We are glad to read your feedback about your stay. Thank you very much for your comments about our staff , we really appreciatte it. We are happy to know you have enjoyed your time in Ibiza and it will be a pleasure to host you again in the near future. Yours Sincerely, Daniel López López Hotel Manager

8/10 Udmærket

Florian

Rejste i en gruppe
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Preisleistung in Ordnung. Hotel ist teilweise renovierungsbedürftig.
Overnattede 4 nætter i april 2023
Svar fra Daniel López López Hotel Manager den 26. apr. 2023
Dear Florian , We really appreciate your review about your stay. Thank you very much for your comments, they will be appreciate it. Apologies for this little inconvenience with the electricity, afortunately was solved quickly by our staff. We are glad you have enjoyed your time in Ibiza and it will be a pleasure to host you again in the near future. Yours Sincerely, Daniel López López Hotel Manage

10/10 Fremragende

THIBAUD

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Impeccable
Personnel très sympa, toujours disponible et arrangeant. On a pu profiter des services de l'hôtel même après avoir rendu la chambre (Spa...) vraiment rien a redire. La chambre était spacieuse et propre, merci pour ce séjour !
Overnattede 2 nætter i april 2023
Svar fra Daniel López López Hotel Manager den 26. apr. 2023
Cher Thibaud , Nous sommes toujours satisfaits de connaître l’opinion de notre clientèle. Nous vous remercions de vos chaleureux compliments et de la confiance que vous nous témoignez. Nous aurons à cœur de vous faire vivre une expérience encore plus enthousiasmante dans notre hôtel Axelbeach Ibiza lors de votre prochain séjour. Nous allons chercher une solution aux inconvénients que vous mentionnez afin d'améliorer le séjour de nos clients. Au plaisir de vous accueillir à nouveau, Bien à vous. Daniel López López Hotel Manager

10/10 Fremragende

MINNA, England

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely stay! The view is amazing
Overnattede 3 nætter i april 2023
Svar fra Daniel López López Hotel Manager den 25. apr. 2023
Dear Minna, Thank you so much for your warm compliments. We do our best to give our guests the best possible experience and comments like yours are the best reward and mean the world to us. We hope to have the opportunity to see you very son again. Kindest regards,

8/10 Udmærket

Marielle

Overnattede 7 nætter i april 2023
Svar fra Daniel López López Hotel Manager den 16. maj 2023
Dear Marielle, Thank you very much for your opinion and for sharing it with other travellers. It is really good to know that our customers are satisfied with the hotel facilities and our staff and it will be a pleasure to host you again in the nearest future. Yours Sincerely, Daniel López López Hotel Manager

6/10 Okay

Aron

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Opzich geen slecht hotel als je net buiten San Antoni wil zitten en niet in het drukke centrum. Leuk appartement maar gedateerd. Onvriendelijke bediening aan het zwembad. Prijzen zijn exuberant als je iets wil nemen van de minibar. Badkamer is versleten. Als je een internationaal hotel wil zijn is het best aangegeven uw personeel ook degelijk engels kan.
Overnattede 2 nætter i april 2023
Svar fra Daniel López - Hotel Manager den 24. apr. 2023
Dear Aron, We really appreciate your review and we are sorry if we didn't offer the expected service this time. We will take some actions in regards to your comments in order to improve our service. I can assure you that our main goal is to make feel all customers comfortable. Looking for welcoming you back to our hotel and provide you a much better experience than in your last stay. Best regards. Daniel López López Hotel Manager

8/10 Udmærket

Anthony

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel and professional staff! I was greeted by Roberto and he made me feel welcomed right away. Roberto, Chris, and Daniel gave me excellent suggestions and service. Lucio the bartender delivered great personable poolside service. I swam every morning in the sea and thoroughly enjoyed Axel Beach hotel. The spacious suite had two balconies, a functional kitchen, and a clean modern design. The menu was decent. I will stay here again.
Overnattede 5 nætter i oktober 2022
Svar fra Daniel López - Front Office Manager den 24. okt. 2022
Dear Anthony,Thank you for your kind words, we are delighted to know you had the best time at AxelBeach Ibiza and that you have found the perfect combination between comfort, good service, location and fun! It will be a pleasure to host you again in the near future.Best regards,

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
fine
Stayed near end of summer season in Ibiza. Few gay guests it seemed. Pool area is popular afternoon hang-out spot. Breakfast buffet not impressive. Room was spacious (junior suite) with large terrace. Not much of a beach nearby, but that's OK.
Overnattede 4 nætter i oktober 2022
Svar fra Daniel López - Front Office Manager den 22. okt. 2022
Dear Anonymous,We really appreciate your review. I can assure you that we will take some actions in regards to your comments in order to improve our service. It will be a pleasure to host you again in the near future. Yours Sincerely,

10/10 Fremragende

Claire

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Overnattede 4 nætter i oktober 2022
Svar fra Daniel López - Front Office Manager den 22. okt. 2022
Dear Claire,Thank you so much for your review. We do our best to give our guests the best possible experience and improve each day. We hope to have the opportunity to see you very son again.Kindest regards,

6/10 Okay

Verificeret rejsende

Synes ikke om: Værelsets komfort
Meh
Kind of depressing stay. Paper thin walls/door meant I basically got no sleep whether it was the group on one side of me partying during the day or the group the other side partying all night, or the constant sound of doors slamming shut in the hallway because there’s no decent sound insulation. No duvet on bed. Bare bones breakfast.
Overnattede 3 nætter i september 2022
Svar fra Daniel López - Front Office Manager den 7. okt. 2022
Dear Meh,Thank you very much for your review and comments. we’re sorry to hear of your unsatisfactory experience as a consequence of the soundproofing and we hope you will accept our sincerest apologies. We would be pleased to host you again in the near future if you give us a second chance. I can assure you that we will take some actions in regards to your comments in order to improve our service. Kindest Regards

2/10 Forfærdeligt

Shiv

Overnattede 4 nætter i september 2022
Svar fra Daniel López - Front Office Manager den 5. okt. 2022
Dear Shiv,Thank you very much for your rating. I am sorry to know your stay was not as satisfactory as expected and I would like to apologise for any inconveniences you might have experienced. I will be grateful if you could give me some further information about the reasons of your poor rating as they will be useful for us to improve our services and avoid similar situations in the future. I am looking forward to hearing from you. Best regards,

10/10 Fremragende

Mohamed, Cairo

Overnattede 5 nætter i september 2022

10/10 Fremragende

Leanne

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
We stayed here after leaving our previous hotel part way through our holiday due to it being substandard. We are so glad we did because it saved our holiday! The staff were all always really happy, helpful and friendly. We were fortunate enough to be upgraded and the room was amazing, huge and well equipped. The pool was a great base for relaxing. The hotel has a really welcoming feel and we couldn’t have been happier. The location was perfect for going for a walk along the beach, plenty of places to eat within a mile walk. Loved it!
Overnattede 5 nætter i september 2022
Svar fra Daniel López- Front Office Manager den 23. sep. 2022
Dear Leanne,It was a pleasure serving you. We appreciate you taking the time to share your feedback and being so open with us.I'm glad you felt happy during your stay in AxelBeach Ibiza.We hope you'll come and see us again soon!Best regards,

4/10 Dårligt

Marco

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Dreckigstes Hotel ever!
Overnattede 9 nætter i august 2022
Svar fra Daniel López - Front Office Manager den 12. okt. 2022
Dear Marco,Thank you very much for your ratings. I am sorry to know your stay was not as satisfactory as expected and I would like to apologise for any inconveniences you might have experienced. I will be grateful if you could give me some further information about the reasons of your poor ratings as they will be useful for us to improve our services and avoid similar situations in the future. I am looking forward to hearing from you. Regards

10/10 Fremragende

verity

Synes godt om: Rengøring, værelsets komfort
Love this Place!!!
Love this hotel. I’ve been staying here for several years now and it will forever be my ‘Ibiza home’. The staff are amazing!!! Cannot fault them. Always great me with open arms and happy faces. Always happy to help and reply to any emails or question you have. The apartments are clean on arrival but daily Housekeeping is a little disappointing at times. Not the same daily clean you experience in different hotels, it is more basic. They replace towels daily and empty bins but are not so quick to change the bedding or restock sugar etc unless you ask them to, which they will then happily do it. I do have a little sympathy for them though as the hotel is extremely busy during season and the turnaround of the rooms is constant. Pool area is clean and is a vibe and the bar staff are so friendly and happy to serve and help you. Gym very well equipped, modern and clean. The Spa massages are highly recommended too (especially the lavender relaxing massage) I would recommend these apartments and i will always return there as i genuinely feel safe, happy and welcome (which is super important to me when abroad). Also, the size of them is amazing for the price. Deluxe pool view apartments are highly recommended, the view is amazing. Personally I wouldn’t bother with breakfast here (no offence) as there is a lovely family run cafe directly opposite and they offer a very extensive menu at great prices and the food is homely and made with love.
Overnattede 4 nætter i august 2022
Svar fra Daniel López- Front Office Manager den 4. sep. 2022
Dear Verity,We are very happy to hear your positive feedback in regards of your stay at AxelBeach Ibiza. It is very satisfactory for us to know that you have enjoyed our facilities and service as we strive to provide the best Axel Experience for our customers. Even though you mentioned some inconveniences, we are delighted to know that you appreciate our efforts to take actions to improve and correct any issue that may occur during our guests stay. We will be pleased to host you again in the future. Kindest regards,

6/10 Okay

Christopher

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
If you think this is an LGBT hotel and a safe space then think again. Has the potential to be a great hotel but unfortunately full of groups of yobbish louts who don't know how to behave on holiday around the pool areas. Staff did nothing to address what at best was anti social behaviour, although more like threatening behaviour.
Overnattede 5 nætter i august 2022
Svar fra Daniel López - Front Office Manager den 12. okt. 2022
Dear Christopher,Thank you for sharing your feedback of your stay at AxelBeach Ibiza. We are sorry to read that your experience was not as pleasant as expected . While it is true that we absorb part of Sant Antonio's type of clientele during certain periods of the season, we invest our resources to control any inappropriate behavior the best way we can. We have a wide range of guests that either come to enjoy the night of Ibiza but also, some others that prefer a more relaxed and chilled holiday.We will do our best in order to solve these type situations.Best regards.

10/10 Fremragende

ioannis

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely staff at reception
Overnattede 3 nætter i august 2022
Svar fra Daniel López - Front Office Manager den 12. okt. 2022
Dear Ioannis,We really appreciate your positive review about your stay an thanks for your nice words about our staff. We are glad to read you have enjoyed your time at the island and it will be a pleasure to host you again in the nearest future.Yours Sincerely,

10/10 Fremragende

Mohamed, Cairo

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, modern, bright, and very friendly staff. Hotel parking was a plus !
Overnattede 6 nætter i august 2022
Svar fra Daniel López- Front Office Manager den 28. aug. 2022
Dear Mohamed,First of all, we really appreciate your positive review about your stay. We are glad to read you have enjoyed your time at the island and it will be a pleasure to host you again in the nearest future.Yours Sincerely,

2/10 Forfærdeligt

ahmet

Synes ikke om: Rengøring, værelsets komfort
Overnattede 7 nætter i august 2022
Svar fra Daniel López- Front Office Manager den 28. aug. 2022
Dear Ahmet,We perfectly understand your disappointment with the inconveniences generated by technical issues in your reservation. It was a shame that you finally don't keep the rest of the days with us. We hope to welcome you again and get a new chance to make you feel in the best way that I'm sure all the members of AxelBeach Ibiza can provide you.Best regards,

4/10 Dårligt

Michal

Synes godt om: Rengøring, værelsets komfort
Get your own towel!
Had to complain to Hotel Manager on day 2 to sort out issues (which I dont like to do given I worked in hotels before and know it’s a challenging operation, but it was so bad we almost checked out so had to speak up ) and then things got better- first 24 hours we were running around from pool to reception several times to get a towel, it was impossible to get one ( washer was broken, noone know when you get more blabla - you should have plenty in a pool beach hotel or put 2 in a room), also got rude attitude from one of the staff members who was the supervisor it seemed, TV didnt work first night, no advice how to get a taxi ( figure it out) - just too much when you pay 400$ per night for one of the better apartments. Staff at front desk unhelpful except Javier who is amazing and again most were untrained and unaware English speakers could speak Spanish and understand their internal comm. I expected better given previous reviews but seems most guests were ok w the level of service or accepted the lack of towels and brought their own.. then things got better after our chat - on the good side, great bay views, great location, beach access, pool bed availability, nice breakfast, comfy bed and good a/c … fix the towel situation, teach front desk some helpfulness and courtesy and you’ll do SO much better.
Overnattede 4 nætter i juli 2022

10/10 Fremragende

Alison

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were very professional and friendly. The only recommendation is to cool down the rooms before check in :-)
Overnattede 2 nætter i juli 2022
Svar fra Daniel López- Front Office Manager den 16. jul. 2022
Dear Alison, We are very happy to hear your positive feedback in regards of your stay at AxelBeach Ibiza. It is very satisfactory for us to know that you have enjoyed your stay. We take note about your advise, we are having really warm days and we take this recommendation in count. We will be pleased to host you again in the future. Kindest regards,

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Værelsets komfort
Synes ikke om: Rengøring
They never had any towels at beach club
Overnattede 3 nætter i juli 2022
Svar fra Daniel López- Front Office Manager den 16. jul. 2022
Dear Anonymous, We really appreciate that you take time to let us know your feedback. I can assure you that we will take some actions in regards to your comments in order to improve about this matter. It would be a pleasure to host you again in the near future. Yours Sincerely,

8/10 Udmærket

Max

Overnattede 3 nætter i juni 2022

10/10 Fremragende

VICTOR

Overnattede 3 nætter i juni 2022
Svar fra Daniel López- Front Office Manager den 28. jun. 2022
Dear Victor, Thank you for the good review of our hotel! We are glad that you enjoyed your stay and everything was perfect during it. Hope to see you again very soon and bring your another excellent experience on the island ! Best regards,

10/10 Fremragende

Emma

Rejste i en gruppe
Synes godt om: Rengøring, værelsets komfort
Overnattede 1 nat i juni 2022
Svar fra Daniel López- Front Office Manager den 28. jun. 2022
Dear Emma, We really appreciate this awesome review! Make you feel special and comfortable as if you were at home is one of our main targets. Hoping to see you soon again, Kindest regards.

2/10 Forfærdeligt

Andreas

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Unterkunft ist in einem sehr schlechten Zustand. Management scheint daran uninteressiert zu sein. Dreck in allen Bereichen des Hotels. Klimaanlage im Zimmer stinkt nach Erbrochenem. Schimmel im Bad und in der Dusche. Unsaubere Böden und Zimmerausstattung. Poolbereich dringend Sanierungsbedürftig. Hotel ist in keinem Fall zu empfehlen. Warum das Hotel auf Plattformen als 4* gelistet ist, ist nicht nachzuvollziehen.
Overnattede 6 nætter i juni 2022
Svar fra Daniel López- Front Office Manager den 28. jun. 2022
Lieber Andreas, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Bewertungen zu senden. Wir bedauern zutiefst, dass der Service und die Einrichtungen nicht Ihren Erwartungen entsprachen. Wir nehmen all Ihre Beobachtungen zur Kenntnis und werden weiter daran arbeiten, uns zu verbessern, mit dem gleichen Ziel, unseren Kunden die bestmögliche Zufriedenheit zu bieten. Wir hoffen, dass Sie uns in Zukunft die Gelegenheit geben können, Sie wieder zu begrüßen, um Ihnen einen besseren Eindruck zu vermitteln von AxelBeach Ibiza. Mit freundlichen Grüßen,