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Anmeldelser af Comfort Inn Hyannis - Cape Cod

2.5 out of 5
Comfort Inn Hyannis - Cape Cod
259 Main Street, Hyannis, MA

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 291 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 366 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 198 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 80 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 67 af i alt 1002 anmeldelser" "

7,8/10

Rengøring

8,0/10

Service og personale

7,4/10

Faciliteter

7,2/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Mette

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very moist room
Our Room was so moist, that the towels and bedlinen felt wet. The hotel seems ok at distance, but it is very worn down. We asked for another room at a higher level, but it was sold out. We decided to lave the hotel after the first night (had paid for 3 nights), because of the moist. It felt not healthy to sleep in.
Overnattede 3 nætter i juli 2022
Svar fra FOM den 12. sep. 2022
Thank you very much for taking the time to give us a review your opinion is very important to us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

8/10 Udmærket

Australia

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Very clean.. Some waters bottles in the room it is a plus.
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Susan

Rejste i en gruppe
Lighting was terrible. Bathroom is very small and needs exhaust fan. Ants in the room
Overnattede 1 nat i maj 2024
Svar fra FOM den 28. maj 2024
Thank you very much for taking the time to give us a review Your opinion is very important to us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

4/10 Dårligt

Lalit

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Average place but exorbitant price! The room had ants! When I brought this to front desk notice, they had no help to offer. No alternate room or treatment of the room provided. It was a terrible experience.
Overnattede 1 nat i maj 2024
Svar fra FOM den 28. maj 2024
Thank you very much for taking the time to give us a review Your opinion is very important to us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

8/10 Udmærket

Eric

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Helpfull and efficient staff, easy walk to the marina.
Overnattede 2 nætter i maj 2024
Svar fra FOM den 28. maj 2024
Thank you very much for taking the time to give us a review and a very good score. We hope that on your next visit to Hyannis you will choose us again for your stay.

10/10 Fremragende

Joe

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel, location good for everything. Staff is great!
Overnattede 3 nætter i maj 2024
Svar fra Comfort Team den 18. maj 2024
We are so happy you enjoyed your stay. Please do come back to visit us again!

6/10 Okay

Matthew

Synes godt om: Service og personale
Synes ikke om: Faciliteter
.
Overnattede 2 nætter i maj 2024
Svar fra Comfort Team den 18. maj 2024
Thank you for your feedback.

2/10 Forfærdeligt

Simi

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra FOM den 13. maj 2024
Thank you very much for taking the time to give us a review Your opinion is very important to us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.

8/10 Udmærket

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 1 nat i maj 2024
Svar fra FOM den 13. maj 2024
Thank you very much for taking the time to give us a review and a good score. We hope that on your next visit to Hyannis you will choose us again for your stay

10/10 Fremragende

Tina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay for overnight.
Overnattede 1 nat i maj 2024
Svar fra FOM den 8. maj 2024
Thank you very much for taking the time to give us a review and an excellent score. We are pleased to know that you enjoy your stay at our hotel and we hope that on your next visit to Hyannis you will choose us again for your stay.

10/10 Fremragende

NIALL

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra FOM den 8. maj 2024
Thank you very much for taking the time to give us an excellent score.

10/10 Fremragende

Jason

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra FOM den 28. apr. 2024
Thank you very much for taking the time to give us an excellent score

6/10 Okay

maria

Overnattede 2 nætter i april 2024
Svar fra FOM den 13. maj 2024
Thank you very much for taking the time to give us a good score. We hope that on your next visit to Hyannis you will choose us again for your stay

10/10 Fremragende

Melissa, charlestown

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Comfort Team den 27. apr. 2024
thank you for your feedback. We are so happy that you enjoyed your stay. Please do come visit us again.

2/10 Forfærdeligt

Dinora

Main desk service no good , no coffee on breakfast, room dusty
Overnattede 1 nat i april 2024
Svar fra Comfort Team den 27. apr. 2024
hello. We Sorry about your experience. We will take your feedback back to our team. Thank you.

2/10 Forfærdeligt

Michael

Overnattede 1 nat i januar 2024
Svar fra FOM den 13. maj 2024
Thank you very much for taking the time to give us a review Your opinion is very important to us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.

10/10 Fremragende

Dr. Jean

Overnattede 2 nætter i april 2024
Svar fra FOM den 13. maj 2024
Thank you very much for taking the time to give us a review and an excellent score. We are pleased to know that you enjoy your stay at our hotel and we hope that on your next visit to Hyannis you will choose us again for your stay.

6/10 Okay

SHARLETTE, nantucket

Overnattede 1 nat i april 2024
Svar fra FOM den 13. maj 2024
Thank you very much for taking the time to give us a good score. We hope that on your next visit to Hyannis you will choose us again for your stay

8/10 Udmærket

Marcio

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel
Overnattede 3 nætter i april 2024
Svar fra Comfort staff den 17. apr. 2024
hello. Thank you for your visit and we are so happy you enjoyed your stay. Please do visit us again.

10/10 Fremragende

Julia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pool is very warm, room is clean
Overnattede 2 nætter i april 2024
Svar fra Comfort Staff den 17. apr. 2024
hello. We are so happy you enjoyed your stay. We are so happy you enjoyed our pool. Please do come visit us again.

4/10 Dårligt

Kleber

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
I didn't like the service
Overnattede 1 nat i april 2024
Svar fra FOM den 6. apr. 2024
Thank you very much for taking the time to give us a review Your opinion is very important to us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

8/10 Udmærket

Corey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra FOM den 6. apr. 2024
Thank you very much for taking the time to give us a review and a good score.

10/10 Fremragende

Ezel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Un lugar agradable, muy feliz por este descanso
Overnattede 4 nætter i marts 2024
Svar fra FOM den 6. apr. 2024
Muchas gracias por tomarse el tiempo para darnos una reseña y una puntuación excelente. Nos complace saber que disfrutó su estadía en nuestro hotel y esperamos que en su próxima visita a Hyannis nos elija nuevamente para su estadía.

8/10 Udmærket

Sheila

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was very friendly and helpful.
Overnattede 2 nætter i marts 2024
Svar fra Comfort Team den 17. apr. 2024
thank you for your feedback. Please do come visit us again.

8/10 Udmærket

Stephen

Overnattede 2 nætter i marts 2024
Svar fra FOM den 6. apr. 2024
Thank you very much for taking the time to give us a review and a good score.

10/10 Fremragende

Marcio

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good price
Overnattede 3 nætter i marts 2024
Svar fra FOM den 23. mar. 2024
Thank you very much for taking the time to give us an excellent score

10/10 Fremragende

Ed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Comfort Team den 7. mar. 2024
hello, thank you for your feedback. We are so happy you enjoy your experience.

10/10 Fremragende

Ashlen

Overnattede 2 nætter i marts 2024
Svar fra FOM den 6. apr. 2024
Thank you very much for taking the time to give us an excellent score.

6/10 Okay

Osvaldina

Overnattede 1 nat i marts 2024
Svar fra Comfort Team den 17. apr. 2024
thank you for your rating. Please do come visit us again.

8/10 Udmærket

Anthony

Synes godt om: Rengøring, service og personale, værelsets komfort
Not fancy but ok
It was very nice. The up dating in room 317 needs to be finished in bathroom.
Overnattede 3 nætter i februar 2024
Svar fra Comfort team den 7. mar. 2024
thank you for your feedback. Yes, we have updated all the bathtub caulking.

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Comfort team den 7. mar. 2024
hello, thank you for your feedback. We are happy you enjoyed your stay. Please do come back again.

10/10 Fremragende

Yasutoshi

Overnattede 1 nat i februar 2024
Svar fra FOM den 23. mar. 2024
Thank you very much for taking the time to give us an excellent score

6/10 Okay

Annika

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i februar 2024
Svar fra Comfort team den 7. mar. 2024
thank you for your feedback. We do apologize for your inconvenience and lack of positive experience.

10/10 Fremragende

Marcio

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
good staff
Overnattede 1 nat i februar 2024
Svar fra Comfort team den 7. mar. 2024
we truly value your feedback. We are glad you enjoyed your stay. Please do come back again.

10/10 Fremragende

Joyce

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I would have loved to go swimming but the water and the area was cold. It's February so it would feel nice if it was warm. The hot tub saved it for me. That is great.
Overnattede 2 nætter i februar 2024
Svar fra FOM den 25. feb. 2024
Thank you very much for taking the time to give us a review and a good score. We hope that on your next visit to Hyannis you will choose us again for your stay. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

2/10 Forfærdeligt

Kuriaki

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra Comfort Team. den 21. feb. 2024
Hello we do apologize on your experience. We do hope for you to come back.

6/10 Okay

scott, fall river

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
You get what you pay for Staff was great But Place needs some TLC Dirty hallway carpets Drop ceiling dirty
Overnattede 1 nat i februar 2024
Svar fra Comfort Team den 21. feb. 2024
Thank for the feedback. We will review and relay back to team.

10/10 Fremragende

Veronica

Very friendly staff and atmosphere.
Overnattede 1 nat i februar 2024
Svar fra Comfort Team den 21. feb. 2024
Thank you for the feedback. We do hope you come back.

10/10 Fremragende

Ricky

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All was good no issues.
Overnattede 1 nat i februar 2024
Svar fra Comfort Team den 21. feb. 2024
Awesome! We are so happy you enjoyed your stay!

8/10 Udmærket

Jason

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Very friendly staff
Overnattede 1 nat i februar 2024
Svar fra Comfort Team den 21. feb. 2024
We so happy you enjoyed your stay! Please do come back for a future stay

6/10 Okay

Robert

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Faciliteter
Place was convenient and great response. Card access did not work in pool area and could not use it. Hotel would not allow food in the room and offered no alternative
Overnattede 5 nætter i januar 2024
Svar fra Comfort Team den 21. feb. 2024
Thank you for your feedback.

6/10 Okay

Robert

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Showers head was loose and to much chlorine in the wayer used for drinking and taking showers
Overnattede 2 nætter i januar 2024
Svar fra Comfort Team den 21. feb. 2024
We are sorry for your experience.

8/10 Udmærket

Vanda

Overnattede 2 nætter i januar 2024
Svar fra Comfort Team den 21. feb. 2024
That is great news! We are glad you enjoyed your stay!

10/10 Fremragende

laerte

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Great location nearby to get some food for great value for the family the room was comfortable for me sleeping liked baby i will be back the employees was super helpful and nicely made everyone welcome
Overnattede 2 nætter i januar 2024
Svar fra Comfort Team den 21. feb. 2024
Thank you for your feedback! We are glad you enjoyed your stay

10/10 Fremragende

Katisha, Brockton

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable bed with all i needed to have a great night away from home
Overnattede 1 nat i januar 2024
Svar fra Comfort Team den 21. feb. 2024
We are glad you enjoyed your stay! Please do come back again!

4/10 Dårligt

Diana

Rejste med partner, Rejste med kæledyr
Synes godt om: Faciliteter
Synes ikke om: Service og personale
They charge extra for pets. They charged us 200. for security deposit, and wont give it back until next week? We have already checked out and room is fine, money should be reimbursed right away. Doors to outside do not lock. Clerk was rude on check in, not friendly. pool and hot tub were nice, room was clean overall, bed smelled like cigars.
Overnattede 1 nat i januar 2024
Svar fra FOM den 21. jan. 2024
Thank you very much for taking the time to give us a review Your opinion is very important to us. We regret that the extra charge for the pet was a surprise, as was the authorization (Not a charge) of the 200 security deposit, which was informed to you at the time you made your reservation and you accepted. At the time of check-in, you were again explained about the authorization on your card and you agree one more time, which is released the same day you check out but which takes 5-7 business days depending on your bank.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

2/10 Forfærdeligt

JOHN

Overnattede 1 nat i januar 2024
Svar fra Comfort Team den 21. feb. 2024
Hello. We do regret your dissatisfaction. Can you give us some specifics?

6/10 Okay

Willy

Overnattede 1 nat i januar 2024
Svar fra FOM den 21. jan. 2024
Thank you very much for taking the time to give us a good score

6/10 Okay

Deborah, East Falmouth

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The room was average, beds were comfortable. The bathroom needed some updating, tub looked old, and needed grouting. Poor lighting in the bathroom also.
Overnattede 1 nat i januar 2024
Svar fra FOM den 21. jan. 2024
Thank you very much for taking the time to give us a review and a good score. We hope that on your next visit to Hyannis you will choose us again for your stay. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

6/10 Okay

Mpagi

Rejste med familie og småbørn
Synes godt om: Faciliteter
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The breakfast menu is the same every single morning. Not to mention, no bacon included. Charlotte at the front desk was nice to us. Can’t say the same for another gentleman who refused to refill the waffle mix which ran out before breakfast time ended
Overnattede 2 nætter i december 2023
Svar fra FOM den 21. jan. 2024
Thank you very much for taking the time to give us a review and a good score. We hope that on your next visit to Hyannis you will choose us again for your stay. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.