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Anmeldelser af SUNRISE Garden Beach Resort - All inclusive

5 out of 5
SUNRISE Garden Beach Resort - All inclusive
20 Km Safaga Road, Hurghada, Red Sea, Hurghada

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 129 af i alt 223 anmeldelser" "
Bedømmelse på 8 − Udmærket. 64 af i alt 223 anmeldelser" "
Bedømmelse på 6 − Okay. 20 af i alt 223 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 223 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 223 anmeldelser" "

8,6/10

Rengøring

9,0/10

Service og personale

9,2/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
SUNRISE hotels always a sucess
It is such a lovely Resort. Very clean every where - the garden is so beautiful. The room was so nice and our housekeeper - simply the best. All employees are hardworking, doing their very best so so helpful.
Overnattede 7 nætter i april 2023
Svar fra Front Office Department den 4. maj 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

8/10 Udmærket

Omid

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super god hotel
Overnattede 6 nætter i oktober 2022
Svar fra Front Office Department den 21. okt. 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

8/10 Udmærket

Charlotte

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mange muligheder døgnet rundt
Welcome home..... Deres motto stemmer. Det er som et hjem væk fra hjemmet. Dejligt med stille pool og at action kan til og fra vælges hele døgnet. Booking bord online virker desværre ikke særligt godt, med lang ventetid og mange fejl. Det har været bedre.
Overnattede 7 nætter i december 2019
Svar fra Guest Experience and Quality den 3. feb. 2020
Dear Mrs. Charlotte, Sunny Greetings from SUNRISE Garden Beach Resort-Select We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in SUNRISE Garden Beach Resort –Select-. With best regards, Guest experience & Quality Department

10/10 Fremragende

Per

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i november 2019
Svar fra Guest experience & Quality Department den 11. dec. 2019
Dear Valued Guest, Warm Greetings from SUNRISE Garden Beach Resort-Select First, we would like to thank you for chosen our hotel to enjoy your holiday and for sharing your feedback with us, kindly be informed that we are very happy that you enjoyed your stay with us and will be honored to welcome you again in SUNRISE Garden Beach Resort –Select-. With best regards, Marcelle Hany Guest experience & Quality Department

6/10 Okay

Kenneth borch, kbh

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
sunrise Egypten
godt i starten ro og orden, men da de arabiske gæster kom var der kaos
Svar fra Hotel Management den 16. jul. 2016
Dear Guest, First of all we would like to thank you for taking the time to share your comments. We appreciate your detailed observations and opinions, as they enable us to assess the standard of our facilities and services, and monitor as well if we are meeting guests needs and expectations. We are in the same time sad to know that we didn't meet your exceptions. We hope that despite your comments we can have the honor to welcoming you one more time and show you our improvements. With best regards, The hotel management

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super lækkert hotel! Det eneste man kan sætte en finger på er, at wi-fi'en ikke rækker på hele resortet. Jeg kan varmt anbefale resortet - og de ansatte er bare super!
Svar fra Hotel Management den 1. apr. 2016
Kære Gæst. Tak for den store gennemgang. Vær informeret vi arbejder på stærkere WIFI forbindelse. Håber at se dig igen. Venlig hilsen - Dori - Quality Department

8/10 Udmærket

Os to

Synes godt om: Service og personale
God ferie!!!
Værelset var ret mørkt. og der var problemer med strøm og vand. et par gange. Hele området var ret mørk efter solnedgang. Men ellers havde vi en rigtig god ferie. og god service fra personalet.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
super hotel og meget venligt personale.

10/10 Fremragende

Shady

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very friendly staff , food was great
Overnattede 3 nætter i marts 2024
Svar fra Guest Experience Team den 22. apr. 2024
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

8/10 Udmærket

Sedat

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great time relaxing with family
Had an enjoyable 8 day stay with our 19 year old daughter. Service is impeccable. Lots of food choices in the buffet for all meals & lots of included a la carte restaurants for evening meals. We had no problems getting reservations, even on the same day or more choices if you booked for the following evening. For a 5 star hotel & with everything else being so fabulous the only let down were the drinks choices which were disappointing. Drinks & Cocktails were very basic with not much choice. Even with only having local spirits, they could make some ice-cream cocktails. We would return though as everything else was great.
Overnattede 8 nætter i januar 2024
Svar fra Guest Experience Team den 29. feb. 2024
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

10/10 Fremragende

Suzie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stop scrolling book the Sunrise Now it’s epic
Absolutely wonderful hotel with brilliant friendly staff - I heartily recommend staying here the staff can’t do enough for you Sherif the new general manager is amazing and look out for Boushra and Osman in the reception as they are brilliant If you land on your feet and get Ahmed serving your room then you are onto a winner he has real eye to detail. The pools are heated to 29 degrees which is lovely and the hotel is fully accessible on a motability scooter which is amazing for me - I love the new Pier which has ramps into the sea - this is our families second time here and it quit honestly just keeps getting better and better
Overnattede 13 nætter i januar 2024
Svar fra Guest Experience Team den 29. feb. 2024
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bis auf das einfallslose Essen in Ordnung
Overnattede 3 nætter i januar 2024
Svar fra Guest Experience Team den 29. feb. 2024
Dear our valued guest, Thank you for valuing your stay at SUNRISE Garden Beach Resort - Select. We are always appreciating constructive criticism as we see a chance in it to improve our services. We would like to apologize, if in your case you were disappointed and your valued comments have been forwarded to department heads. The SUNRISE Garden Beach Resort – Select Team is wishing you and your family all the best back at home and hopes to welcome you again at our resort! Best regards,

10/10 Fremragende

Lucy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i december 2023

10/10 Fremragende

Jasvinder

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Returned from a week's break and can say that this hotel exceeded our expectations. Rooms are modern and clean. There's a choice of pools as well as the very fun waterpark-be prepared to climb a lot of stairs up to the top! There's seven Al la carte restaurants that you can use as part of an all inclusive deal deal. We ate at the Italian, Mexican and Asian ones and the service and food was brilliant. Top though, you need to book a reservation on the tablet in reception. We found that if you booked early in the morning, there were always reservations free for the following day. All in all, an excellent break and an excellent resort!
Overnattede 5 nætter i oktober 2023
Svar fra Guest Experience Team den 18. nov. 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 Fremragende

Emmanuelle

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hôtel parfait !
Parfait . Hôtel propre et récent en bord de plage. Il dispose d’un ponton où vous pourrez voir de multitude poissons, des raies etc… les restaurants sont garnis. Les chambres spacieuses. Les animations super ! Bref je recommande !
Overnattede 6 nætter i oktober 2023
Svar fra Guest Experience Team den 2. nov. 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

8/10 Udmærket

Berat

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Familienhotel.sehr sauber.Zimmer sind einwenig klein.Service kann gesteigert werden.Restaurant könnte einige Tische mehr vertragen. Strand schön und ruhig. Internet funktioniert nicht immer.
Overnattede 9 nætter i juli 2023
Svar fra Front Office Team den 27. jul. 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 Fremragende

Ahmed

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Thanks again
The hotel location was great, the beach was very nice and no litter, kids had a blast on the pool and the staff were super friendly and catered the whole family. The whole staff from reception to housekeeping were amazing even the maintenance team were professional. When it comes to food they served all cuisine special thanks to chef Mohamed. Animation team were highly active and lots of activities were ongoing. Slides were well maintained and safe and life guards were always alert. Definitely will be come back again. Thank you for the ultimate experience.
Overnattede 4 nætter i juli 2023
Svar fra Front Office Team den 12. jul. 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 Fremragende

Nazly

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful
Amazing experience, the whole staff are very friendly and professional. Main restaurant was amazing big variety of food and different cuisine, special thanks to chef Mohamed. Animation team were amazing, the kids had a blast as well as me. I will definitely come back soon.
Overnattede 4 nætter i juli 2023
Svar fra Front Office Team den 12. jul. 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

8/10 Udmærket

David

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I was going to give five stars but there were two things that altered the overall positive experience of our trip. The first is that waitors aren't allowed to accept tips. All tips go into the tip jar. Sounds fair on first thought. But in reality it looked to me (and i could be wrong) as if the waitors were constantly being watched by the multiple managers in white and blue shirts. So to me it appeared as if the waitors were acting more out of fear of getting reprimanded rather than out of motivation to do a good job in order to get a tip. I mean Egyptians are used to working for tips. But that's clearly a management decision to appeal to Europeans who aren't used to constant tipping. The second thing that i thought could be improved was the music. The animation team played the same songs over and over again that are played at resorts all across the world. Hearing "I will survive", "country roads, take me home", or "Barbie Girl" is not why i flew all the way to Egypt. Egypt is the music hub of the middle east and Egyptian music is far easier to dance to than European and American music. Other than having Egyptian staff at the resort it didnt feel like Egypt. It felt more like Mallorca. The food was pretty good. The salad bar was abundant although the quality of the food wasn't too high. For the price we paid it was appropriate but definitely not 5 stars. The animation team was extremely motivated and made this hotel special. All of them tried very hard to involve the guests
Overnattede 4 nætter i maj 2023
Svar fra Front Office Team den 22. maj 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort Kind regards,

2/10 Forfærdeligt

Miroslav, Prague 5 - Radotin

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Worst experience ever by being physically attacked by a east European guest and hotel management discouraging you to call police as it happened on our last day. The lenghty investigation would delay our departure, they said. Stay away from resorts with a former East Block clientele.
Overnattede 16 nætter i maj 2023
Svar fra Front Office Team den 22. maj 2023
Thank you for valuing your stay at SUNRISE Garden Beach Resort - Select. We are always appreciating constructive criticism as we see a chance in it to improve our services. We would like to apologize, if in your case you were disappointed and your valued comments have been forwarded to department heads. The SUNRISE Garden Beach Resort – Select Team is wishing you and your family all the best back at home and hopes to welcome you again at our resort! Best regards

10/10 Fremragende

Mohamed, dublin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a last minute decision because we had to cancel a reservation in another hotel. I read the reviews and decided on this one because it was rated extremely high as a family friendly and we were not disappointed. We took the family suite a spacious two bedroom, two bathroom unit. The children room is very cute with small desk and nice decorations so my kids loved it. The hotel has everything you want, amazing wide variety of food, several swimming pools and a decent sized aqua park. It has it's own beach and if you love snorkeling you can take a walk to a nice area with a bice coral. There is also a diving center. Close to shopping. The best was the staff. They greet you with a big smile and try their best to accomodate. Special thanks to Fahd froom room service who was extremely accomodating and helpful, Hamada from the swimming pools, Kareem a young chief from kitchen. But most staffs were amazing and you can see that they enjoyed their work. I definitely recommend it and I will go back in the future.
Overnattede 3 nætter i april 2023
Svar fra Front Office Department den 4. maj 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

10/10 Fremragende

Bob

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was friendly & trying to accommodate our needs
Overnattede 7 nætter i april 2023
Svar fra Front Office Department den 15. apr. 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

10/10 Fremragende

Annunziata

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Schöner Resort wo man sich als Gast super willkommen fühlt. Sehr gepflegt und alles freundlich und kompetent- würde ich wieder hingehen
Overnattede 4 nætter i marts 2023
Svar fra Front Office Department den 24. mar. 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

6/10 Okay

Samantha

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Sono molto amareggiata perché durante il soggiorno ho tentato più volte di mettermi in contatto con Hotel.com. Purtroppo non sono stata avvisata che in questo bellissimo hotel ci sono ben 3 cantieri . Uno di questi situato proprio davanti alla mia stanza che ho pagato e te per la vista mare e per la vicinanza alla spiaggia, visto che con me era la mia mamma di 70 anni! Dalla mattina alle 8 fino alle 17:30 non stop ci sono 2 Martelli pneumatici e generatori di corrente che non si fermano per un solo attimo. La cosa più vergognosa e che l’ho pagato a un prezzo normalissimo…. Avrei avuto il diritto di essere avvisata in modo da valutare un altro hotel… per questo motivo sto valutando di avviare una pratica di querela in promos con hotel.com perché io , mia sorella e mia mamma eravamo andate per rilassaci. Tutt’altro sono tornata veramente esausta! Erano le mie uniche ferie, e non ho potuto riposare!
Overnattede 8 nætter i marts 2023
Svar fra Front Office Department den 24. mar. 2023
Dear our valued guest, Thank you for valuing your stay at SUNRISE Garden Beach Resort - Select. We are always appreciating constructive criticism as we see a chance in it to improve our services. We would like to apologize, if in your case you were disappointed and your valued comments have been forwarded to department heads. The SUNRISE Garden Beach Resort – Select Team is wishing you and your family all the best back at home and hopes to welcome you again at our resort! as per our last meeting with you during your stay that you were satisfied with the hotel action.

10/10 Fremragende

Betina

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
this is the second SUNRISE resort we visited and again it was great. Rooms and service is great. Clean, the pools are watched carefully which is handy with small kids. Food is pretty good at the buffet restaurant. Service can somewhat be less or missing certain finesse, but they do their best and that is appreciated. If you are bothered by the sales men (excursions, spa etc) approaching you when at the pool, you can get a red flag at the towel center to let them know you want to be left alone. Overall a pretty good experience once again.
Overnattede 9 nætter i februar 2023
Svar fra Front Office Department den 7. mar. 2023
Dear valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor of welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 Fremragende

Victoria, Crystal Lake

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great place to return!
Overnattede 7 nætter i februar 2023
Svar fra Front Office Department den 28. feb. 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

10/10 Fremragende

Sarah

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Das Resort ist super sauber, weitläufig und sehr schön gemacht. Es gibt mehrere Restaurants und dadurch ist das Essen sehr abwechslungsreich und die Qualität ist sehr gut. Das Personal ist sehr zuvorkommend und freundlich. Besonders gut hat uns die Animation gefallen. Jeden Abend gibt es Kinderdisco. Unsere Tochter hat es geliebt. Danach Abendprogramm mit Verschiedenen Themen. Danke an Asteka, Dima, Ahmet, Beso, Osman und das restliche Team 👍 Die Poolanlagen sind sauber, gut aufgebaut und sicher für Kinder. Mehrere Life Guards haben alles um Blick. Die Rutschen sind toll für Gruß und Klein. Der Spa-Bereich ist auch zu empfehlen. Wir haben einen tollen Urlaub verbracht und werden bestimmt wiederkommen.
Svar fra Front Office Department den 11. feb. 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 Fremragende

Amir Esfandiar

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Es war alles einfach super!!! Service, Restaurants, Pools, Strand und Animation verdienen mehr als 5 Sterne!!! Toller Urlaub für Klein und Groß!!! Wir werden bestimt wiederkommen!!! Besonderen Dank an Asteka, Moose, Beso und Ahmed aus dem Animationsteam, die für abwechslungreiche Unterhaltung und unsere gute Laune gesorgt haben. Unsere Tochter liebte die Kinderdisco!!! Das Personal ist super zuvorkommend und freundlich. Die Wettergarantie ist sowieso gegeben (Tipp: in den Wintermonaten sollte man ein Sweatshirt für die Abende mitnehmen)
Overnattede 7 nætter i januar 2023
Svar fra Front Office Department den 6. feb. 2023
Dear valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor of welcoming you back to your second home SUNRISE Garden Beach Resort - Select

10/10 Fremragende

Fina

Overnattede 4 nætter i januar 2023
Svar fra Front Office Department den 7. mar. 2023
Dear valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor of welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 Fremragende

Vladimir

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Svar fra Guest Experience Team den 18. nov. 2023
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 Fremragende

Ludmilla

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Personal ist super und freundlich und zuvorkommend, nicht aufdringlich. wenn man nicht gestört werden möchte, kann man sich für den Pool/Strand rotes Fänchen holen, dann wird man von gar keinem angesprochen. Kinderclub ist toll. Eigentlich darf man die Kinder dort nicht abgeben, sonnst wollen die nicht mehr da raus.
Svar fra Front Office Department den 3. nov. 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 Fremragende

mohamed

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
great place
Overnattede 3 nætter i august 2022
Svar fra Front Office Department den 1. sep. 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 Fremragende

Mohamed

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
excellent
The reception is very good, and the hotel staff is very friendly and helpful, and they work to make the guest happy in an excellent way. The restaurants and food are varied and very good. Really, everything is great, and the reason for this is the hotel staff.
Overnattede 3 nætter i august 2022
Svar fra Front Office Department den 24. aug. 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 Fremragende

Ahmed

Rejste med familie, Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
excellent
The reception is very good, and the hotel staff is very friendly and helpful, and they work to make the guest happy in an excellent way. The restaurants and food are varied and very good. Really, everything is great, and the reason for this is the hotel staff.
Overnattede 4 nætter i august 2022
Svar fra Front Office Department den 24. aug. 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 Fremragende

Mohamed

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
excellent
The reception is very good, and the hotel staff is very friendly and helpful, and they work to make the guest happy in an excellent way. The restaurants and food are varied and very good. Really, everything is great, and the reason for this is the hotel staff.
Overnattede 4 nætter i august 2022
Svar fra Front Office Department den 24. aug. 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 Fremragende

Mohamed

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
excellent
The reception is very good, and the hotel staff is very friendly and helpful, and they work to make the guest happy in an excellent way. The restaurants and food are varied and very good. Really, everything is great, and the reason for this is the hotel staff.
Overnattede 4 nætter i august 2022
Svar fra Front Office Department den 24. aug. 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the areas that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

8/10 Udmærket

Mina

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good but need more cleaning from all types of insects
Overnattede 5 nætter i juli 2022
Svar fra Front Office Department den 30. jul. 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

10/10 Fremragende

enas

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really wounderful in all aspects,beach,rooms,food,intertainment,workers are very polite,it is the best in hurghada
Overnattede 4 nætter i juli 2022
Svar fra Front Office Department den 30. jul. 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

8/10 Udmærket

Islam

Overnattede 4 nætter i juni 2022
Svar fra Front Office Department den 22. jun. 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

2/10 Forfærdeligt

IHAB

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was nice until my kid and myself got afood poison throwing up and diariah all night and we told the reception manager he said not from us you maybe ate something outside we didn't we just had drinks on the way until we ate the snacks at the hotel I paid full board but my son and I only were able to eat cup of soup and just water because of the nausia we had during our stay. Then my wife went to get a massage and since we are in Egypt we taught everything in Egyptian pound they gave her receipt look to everyone reads it 2006 that mean 140 dollar then when she went to pay they charged her 3800lb and told her it was 200 euro the 6 they said euro sign whythey show her the price in euro and we are American in Egypt it was very deceiving and when I talked to the manager he was sarcastic he said your wife is adult and should know if she doesn't know she should ask , it's only 60.00 different which is not big deal but the way they handled it was like a scam
Overnattede 3 nætter i juni 2022
Svar fra Front Office Department den 15. jun. 2022
Dear our valued guest, Thank you for valuing your stay at SUNRISE Garden Beach Resort - Select. We are always appreciating constructive criticism as we see a chance in it to improve our services. We would like to apologize, if in your case you were disappointed and your valued comments have been forwarded to department heads. The SUNRISE Garden Beach Resort – Select Team is wishing you and your family all the best back at home and hopes to welcome you again at our resort!

10/10 Fremragende

Fariha

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
The resort is lovely and huge. Lots of things to do and see around the resorts. Restaurants around, we wish we could have tried more but they were fully booked. All inclusive menu for breakfast was pretty much the same - was ok. Lunch was hit and miss and dinner was good. Pools are fantastic! Staff are great and very helpful. Downside was the faulty room door. We requested for someone to look at it on two days and no one ever turned up. Eventually we just left the door closed without actually it being securely locked.
Overnattede 3 nætter i juni 2022
Svar fra Front Office Department den 15. jun. 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select

10/10 Fremragende

Nabil

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Superbe hotel
Hotel magnifique et propre, piscine chauffée, belle plage et on mange super bien. Rapport qualité prix excellent.
Overnattede 7 nætter i februar 2022
Svar fra Front Office Department den 14. apr. 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

8/10 Udmærket

Hesham

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel is ok Rooms not good a lot of problems Staff very friendly Activities all day is excellent Kids club need more activities for kids Food is excellent except Dessert Aqua is excellent
Overnattede 3 nætter i februar 2022
Svar fra Front Office Department den 13. feb. 2022
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, we hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort - Select Kind regards,

2/10 Forfærdeligt

Michal

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We were so disappointed and dissatisfied with our stay at this hotel, the place is over crowded, room wasn’t clean, linen was dirty and unchanged “see photo “ front reception staff was unwelcoming and unfriendly, reception itself was unpleasant with no AC functioning, dining room was a total mess, hot no AC also smells funky, staff unwelcoming as well, No order at all! Food was mediocre. Mamlouk was a bit cleaner and food was decent. Beach wasn’t too bad, the staff establishment wide wasn’t happy with their jobs and makes you feel unwelcomed . The room was so dirty, floors cabinets bathroom and even main hallway outside room, had to change keys everyday because they would just stop functioning.. so terrible… the thing that was most disgusting in the room was the bed linen which was so dirty and you can tell it’s not washed.. housekeeping guy would knock on the door every evening to basically say hi and wait for tips. So unprofessional, it’s not like you actually cleaned the room properly. During checkout they didn’t even bother asking how was the stay, which tells you a lot about how they run business. We ended up leaving and staying in another hotel which was a bit pricier but definitely enjoyed it “Steignberger Aldau” I would highly recommend this one. AND HIGHLY NOT RECOMMEND SUNRISE TO ANYONE. Oo forget to mention the cafe outside on the beach, forget the name but it had like the nubi style, serves hookah and drinks and play Egyptian music.. that was nice and the owner w
Overnattede 3 nætter i september 2021
Svar fra Mohamed Ashour den 8. dec. 2021
Dear our valued guest, Thank you for valuing your stay at SUNRISE Garden Beach Resort. We are always appreciating constructive criticism as we see a chance in it to improve our services. We would like to apologize, if in your case you were disappointed and your valued comments have been forwarded to department heads. The SUNRISE Aqua Joy Team is wishing you and your family all the best back at home and hopes to welcome you again at our resort!

10/10 Fremragende

Ashraf

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing Vacation
We really enjoyed our stay at Sunrise Garden, my kids loved it so much, Aqua Park is very fun, beach is amazing, food is good and lots of varieties and options, All Stuff are working around the clock to make your accomodation as much as happy and comfortable. Difinetely will visit again
Overnattede 4 nætter i oktober 2021
Svar fra Mohamed Ashour den 8. dec. 2021
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, We hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort Kind regards,

10/10 Fremragende

Mostafa

Overnattede 4 nætter i september 2021
Svar fra Front Office Team den 8. dec. 2021
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, We hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort Kind regards,

10/10 Fremragende

hany

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent facility
Our stay was good excellent facility the pool was good the beach was excellent the service was excellent the animation team are trying to keep us enjoying all the time the food was excellent The only drawback was the guest relation manager was very tough in handling our objections
Overnattede 2 nætter i oktober 2021
Svar fra Front Office Team den 8. dec. 2021
Dear our valued guest, Thank you for sharing your constructive feedback which we consider to be a gift to help us to improve our performance and to work On the area`s that need improving. We are happy that you have enjoyed your stay, Thanks for the five-star rating. We really appreciate your feedback. Finally, We hope to have the honor to welcoming you back to your second home SUNRISE Garden Beach Resort Kind regards,

8/10 Udmærket

Waleed

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overall nice
Everything was great except the service at pools bars and the room furniture was old. Reception was great. Thanks Hamdy, Sherif and Mohamed. Asian restaurant staff was fantastic.
Overnattede 4 nætter i september 2021

8/10 Udmærket

catherine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Chambre grande attention il y a des chambres avec 2 lits et non un grand Cadre très agréable Une seule grande piscine pour tout le monde sinon il y a une piscine avec toboggans
Overnattede 19 nætter i august 2021

10/10 Fremragende

Mohamed

Overnattede 1 nat i august 2021