The hotel itself is relatively ok with nice swimming pools, beach front and decent breakfast.
However, the rooms are somewhat outdated. The decorating needs improvement, as well as the bathrooms.
For example, the shower door leaked, so the whole floor was flooded every time we had a shower.
Next, upon my arrival, the toilet was not perfectly cleaned, so I asked for someone to intervene, but no-one showed up! Unacceptable
!
Furthermore, if you ask for towels through their QR code application, no-one will serve you. So, what's the use?
In my opinion, even the staff at the reception do not deliver service, they just take the clients' payments, and that's it!
This particular Hilton doesn't live up to its name!