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Anmeldelser af The Gatwick White House Hotel

2 out of 5
The Gatwick White House Hotel
50-52 Church Road, Near Gatwick Airport, Horley, England

Anmeldelser

6,8
Bedømmelse på 10 − Fremragende. 99 af i alt 596 anmeldelser" "
Bedømmelse på 8 − Udmærket. 203 af i alt 596 anmeldelser" "
Bedømmelse på 6 − Okay. 161 af i alt 596 anmeldelser" "
Bedømmelse på 4 − Dårligt. 81 af i alt 596 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 52 af i alt 596 anmeldelser" "

7,2/10

Rengøring

7,2/10

Service og personale

6,4/10

Faciliteter

6,4/10

Overnatningsstedets tilstand og faciliteter

6,8/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Jens

Forretningsrejsende
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra ASHISH den 9. feb. 2024
Thank you for your valuable feedback. Hope to serve you again soon.

10/10 Fremragende

Kasper

Overnattede 1 nat i august 2023
Svar fra Ashish Patel den 12. aug. 2023
Thank you for your valuable feedback. Hope to serve you soon again.

8/10 Udmærket

INEZ

Rejste i en gruppe
Synes godt om: Værelsets komfort
Synes ikke om: Rengøring
If clean it would be great
The bed was clean the rest not so much. Pro: location, coffee-making in room, lots of places to plug your phone, nice bathroom. Con: your average run down London Hotel just not in London but at the same price. Had not been vacuumed, Black mould between the tiles in the shower, toothpaste all over the curtains and mirror by the sink (in room not in bathroom)
Overnattede 1 nat i juni 2022
Svar fra Ashish patel den 29. jun. 2022
We thank you for providing us with your valuable feedback.

8/10 Udmærket

Carina

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i september 2017
Svar fra Ashish Patel den 10. okt. 2017
Thank you for your important feedback from your experience during your stay at Gatwick White House Hotel. Improvement and betterment of our services to be transformed to happiness and satisfaction of our customer is our goal...

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Bilferie i sydengland
Hotellet lå i et hyggeligt kvarter og havde en god beliggenhed så det var nemt at komme til lufthavnen og det var nemt med shuttlebus-servicen
Svar fra Ashish Patel Manager den 5. jun. 2017
Thank you for the great review. Hope to see you soon.

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Utrolig slidt og ucharmerende, men god beliggenhed.
Svar fra Ashish Patel den 5. maj 2017
Tak for din vigtige feedback af din oplevelse under dit ophold på Gatwick White House Hotel.

6/10 Okay

Per Henrik

Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
Rent og pænt værelse
Pænt og rent værelse. OK service med kørsel til lufthavnen for 6 GBP kl. 05.00 AM
Svar fra Ashish Patel den 28. mar. 2017
Thank you for your important feedback of your experience during your stay at Gatwick White House Hotel.

6/10 Okay

fam. Due, Danmark

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Meget slidt. Efter som vi kun skulle sove der var det et ok hotel. Men langt fra London.

4/10 Dårligt

Allan, Danmark

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Lille taveligt hotel
Burde have fundet noget andet, selvom det kun var for en enkel overnatning

8/10 Udmærket

Natasja, dk

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
utroligt god service
Venlig personale

6/10 Okay

inge

Synes godt om: Service og personale
udmærket hotel til prisen, men der var intet køleskab selv om det stod i værelsesdetaljerne, nemt til tog i horley.

4/10 Dårligt

Verificeret rejsende

4/10 Dårligt

Erik

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
OK som overnatningssted
Shuttle transporten fungererede fint, men det er ikke gratis, som hotellet ellers anfører flere steder på deres hjemmeside. Hotellet er i lidt dårlig stand, selvom det angiveligt er restaureret for få år siden. Venlig og imødekommende personale.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale
Fint hotel tæt på gatwick lufthavn
rigtigt fint hotel for en enkelt overnatning. De har egen transport til lufthavnen. Så det er super, hvis man lige skal sove der en enkelt nat før eller efter flyrejsen. :)

6/10 Okay

Tage, Himmerland

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tæt ved Gatwick lufthavn
Personalet var særdeles hjælpsomme, venlige og gav en udmærket service. morgenmaden var fin kan fås efter ønske. Hotellet er nedslidt og dermed svært at holde. Der er gratis lufthavnsshuffle. Blev der foretaget en renovering boede jeg gerne på hotellet igen !

2/10 Forfærdeligt

Dorte, Vodskov

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
White House i Gatwick
Værelserne er utrolig beskidte og gulvet bør ikke betrædes uden sko. Det var kun den bulgarske receptionist, der var utrolig imødekommende og hjælpsom. Det tager kun 30 minutter at komme til enten Brighton eller London med tog fra Gatwick. Så gør det i stedet for.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel, friendly staff, perfect for an overnight near the airport (Gatwick) I had booked a single room, and this was good value for money. Nothing fancy but clean and comfy. Fine breakfast in lovely quiet area. Would surely book a return stay, if I arrive late. Thank you "The Gatwick White House Hotel"

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tæt på Gatwick, men desværre ikke godt nok
Dette hotel ligger meget tæt på Gatwick - ca,1,5 km, og de har en airport shuffle, så man kan ringe til hotellet og blive hentet og også bragt til lufthavnen. Desværre lever værelserne bare ikke op til standarden, som man kan forvente af et trestjernet hotel.

6/10 Okay

Mia, Næstved

Synes godt om: Værelsets komfort
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Gatwick white house hotel
Dette hotel er meget billigt, og det kan man også se. billederne snyder en smule, for det er ikke det reneste, ikke dermed ment det er møgbeskidt, men spindelvæv i hjørnerne, og støv rundt omkring. og man skal ikke betale for morgenmaden medmindre man kan lide toast og æg. men udover det så var det god betjening, de var rigtig venlige. og til prisen er det fint nok, man føler sig ikke utryg ved at være der.

6/10 Okay

M, Hillerød, Danmark

Synes godt om: Rengøring, service og personale
Rigtig godt til prisen
Det var et ok hotel, flinke mennesker og rigtig god morgenmad men sengene er ikke helt gode efter min mening,jeg kunne godt finde på at vælge dette hotel igen.

6/10 Okay

Jibin

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
not bad
Overnattede 1 nat i maj 2024
Svar fra ASHISH den 11. maj 2024
We thank you for your valuable feedback with appreciations of our services and surrounding.We hope to serve you soon for your nextt tip with better services.

4/10 Dårligt

Kylie-Jane

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra ASHISH den 7. maj 2024
Thank you for your valuable feedback.

6/10 Okay

Theresa

Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
It appears as though the owners are renovating the place, which is great news because the carpets and furniture are in bad shape and the walls may as well be paper. On a positive note, the sheets were great.
Overnattede 1 nat i april 2024
Svar fra ASHISH den 19. apr. 2024
Thank you for your valuable feedback with appreciaitons. Hope to serve you soon for your next trip.

6/10 Okay

David

Rejste med partner
Synes ikke om: Rengøring, faciliteter
Room was too hot, with no controls. With string winds outside, couldn't leave the window open. Seemed like the room hadn't been cleaned, though the beds and bathroom where fine. We were able to walk to a fine pub for dinner. Their restaurant is very small and there was no one there when we tried it. The bar is only open after 6pm, so we couldn't have a drink on arrival. Price is reasonable and they did have transfer to airport.
Overnattede 1 nat i marts 2024
Svar fra ASHISH den 4. apr. 2024
Thank you for your valuable feedback with appreciations and accept our apologies for time limits for service and cleaning issue.

6/10 Okay

Nicholas

Rejste med familie
Shame to see wallpaper in areas of the hotel ripped and missing. A lick of paint is needed to brighten the place. Feet were hanging of the end of the bed. I guess you get what you pay for. Three very very small beds crammed into a very small room. Wish I had payed more for a better experience
Overnattede 1 nat i marts 2024
Svar fra ASHISH den 13. mar. 2024
Thank you for your valuable feedback .we look forward to serve you again for your next visit.

10/10 Fremragende

LYNN

Overnattede 1 nat i februar 2024
Svar fra Ashish Patel den 22. feb. 2024
Thank you for your valuable feedback with appreciations. we look forward to serve you soon for your next trip.

2/10 Forfærdeligt

Grace

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dog food under the bed!
We stayed here as we had an early flight from Gatwick the next morning. Once we got in our room we noticed that it hadn’t been cleaned. Behind one of the beds, there was dirt, a used cotton ear bud and other wrappers. We then moved one of the beds closer to the other, only to find dog food scattered under the bed! This automatically made us uncomfortable to sleep in a room, knowing it hadn’t been cleaned. Also a heads up to travellers, although it seems dogs biscuits are allowed in the room, a mcdonalds is definitely not! They don’t allow external food, in the rooms incase it makes it ‘dirty’. Yes it’s a budget hotel so we weren’t expecting the ritz, but I wouldn’t recommend this.
Overnattede 1 nat i januar 2024
Svar fra ASHISH den 16. feb. 2024
Thank you for your valuable feedback. Please accept our apologies for guest leaving food and housekeeping missing it to clear it.We definitely do not allow external food in room as we have dinning area which can be used for eating your own food.Hotel is not pet friendly either, so food left must be purchase of guest and fallen off other side.So sorry once again.

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great Experience!!
The Manager was exceptionally professional…The Lobby Restaurant Menu and selection I made—Marsala Chicken w White Rice was very good, and I chose to dine there based upon Mr. Asmish’s recommendation…I most definitely would continue to choose this Hotel whenever in transit from Gatwick Airport to the US…
Overnattede 1 nat i januar 2024
Svar fra ASHISH den 9. feb. 2024
Thank you for your valuable feedback with appreciations. Hope to serve you again soon.

8/10 Udmærket

Claire

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter
a bit of a sad little room, but convenient and reasonably priced. the bed was nice. the towel was soft.
Overnattede 1 nat i januar 2024
Svar fra ASHISH den 9. feb. 2024
Thank you for your valuable feedback. Hope to serve you again soon.

8/10 Udmærket

Maria

Synes godt om: Service og personale
Basic service and room. It just needs a slight refresh of bedding and curtains to not look so cheap. The room was cheap in price, so I wasn’t expecting much, though it provided I everything I needed. I think just for the asthetic aspect, just plain bedding would be better than the cheap looking mis- matched bedding and curtains they currently have. Would stay again though if only using as a transit stop before an early flight and only sleeping there for a few hours.
Overnattede 1 nat i januar 2024
Svar fra ASHISH den 19. jan. 2024
We thank you for your valuable feedback. please accept our apologies for any inconveniences. We hope to serve you soon with better services.

10/10 Fremragende

Gareth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra ASHISH den 19. jan. 2024
We thank you for your valuable feedback with appreciations. We hope to serve you soon with more better services.

8/10 Udmærket

Richard, Payhembury, honiton

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Basic hotel but clean, comfortable and convenient for pre-flight stay. Good value for money even with the parking fee (which I would rather it was added to the Expedia hotel rate rather than having to pay separately on site). Overall I would stay again if taking an early Gatwick flight.
Overnattede 1 nat i december 2023
Svar fra ASHISH den 19. jan. 2024
We thank you for your valuable feedback. please accept our apologies for any inconveniences. We hope to serve you soon with better services.

10/10 Fremragende

Victoria

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely place to stay. Very comfortable. Clean and tidy. Would definitely stay there again
Overnattede 1 nat i november 2023
Svar fra ASHISH den 2. dec. 2023
Thank you for your valuable feedback. We would like to welcome you again for your next trip.

6/10 Okay

Derek

Overnattede 1 nat i oktober 2023
Svar fra Ashish Patel den 23. nov. 2023
Thank you for your valuable feedback. we look forward to serve you again for your next trip soon.

4/10 Dårligt

Connie, Calgary

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was clean, bed was comfortable, close safe walk to town. Breakfast for a fee was ok. Hotel is old, messy, room was hot, no control over temperature. We opened a window on main floor all night, which isn't safe. Someone knocked twice then opened our door with a key at 7:30 am. Reception check-in and out wasn't very professional.
Overnattede 1 nat i oktober 2023
Svar fra ASHISH den 1. nov. 2023
Thank you for your valuable feedback. Please accept our apologies for confusion by housekeeping to knock the door.

10/10 Fremragende

Dorian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place 10/10
Overnattede 1 nat i oktober 2023
Svar fra ASHISH den 1. nov. 2023
Thank you for your valuable feedback. Hope to serve you soon.

2/10 Forfærdeligt

M Saeed

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra ASHISH den 25. okt. 2023
Thank you for your valuable feedback.

2/10 Forfærdeligt

Nick

Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Booked with parking and breakfast, they insisted on charging for parking and wanted to charge for breakfast. This was then taken off the bill, however breakfast consisted of instant self made coffee, no hot offerings, even eggs! Cutlery was very poor wooden offerings. Left in disgust as staff were very unhelpful as well
Overnattede 1 nat i oktober 2023
Svar fra ASHISH den 16. okt. 2023
Thank you for your valuable feedback. We apologies for wooden cutlery as new staff must have missed to change with steel one. wooden one is left out for take away food, if guest requires it.

6/10 Okay

Ming Kin

Synes ikke om: Rengøring
Overnattede 1 nat i oktober 2023
Svar fra ASHISH den 15. okt. 2023
We thank you for staying with us and for your valuable feedback, we hope to serve you soon for your next stay with our new look.

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Ok, but parking wasn't free
The hotel was under renovation during our stay... I was aware of this when I booked and was fine with it. The facility is dated, so it's a good thing that they're doing the reno! Room was small, but beds were comfortable. The handheld shower head was patched together with tape and leaked profusely making the water pressure terrible. When searching for hotels, I specifically picked one with free parking but when I arrived, I was told there would be a parking fee of £12/night. We opted to use the hotel's airport transfer service (£13). I was disappointed that the driver didn't help us with our bags and just stood by as the other (elderly) passengers and I wrestled them into the back of the van.
Overnattede 1 nat i september 2023
Svar fra ASHISH den 15. okt. 2023
Thank you for your valaubel feedback.Please accept our apologies for parking charges which is never advertised as free.Driver being aged himself and have back issue must not have help. we are looking for health and young driver but still not sure they will help or not as in nights he will be all alone without any supervision.

8/10 Udmærket

Simon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Quick overnight stay
Just a quick overnight for an early flight from Gatwick. More than convenient, easy transaction, small but nice room and the offer of airport parking which we were unaware of and had already booked. Building work currently, but didn't make any difference to us and several pubs etc a short walk away in Horley
Overnattede 1 nat i september 2023
Svar fra ASHISH den 22. sep. 2023
Thank you for your valuable feedback. Hope to serve you once again soon.

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter
A lot of dust and dirt in every corner of the room. Very thin walls, so we woke up every time someone was in the hallway, and if someone sneezed in the room next door. The airport shuttle bus forgot us in the morning, and we had to call for it to come back, making us twenty minutes late for the airport.
Overnattede 1 nat i september 2023
Svar fra Ashish Patel den 17. sep. 2023
Thank you for your valuable feedback. Please accept our apologies for shuttle bus issue.

8/10 Udmærket

Jiayin

Rejste med partner
Staff member was very nice and helpful.
Overnattede 1 nat i september 2023
Svar fra Ashish Patel den 17. sep. 2023
Thank you for your valuable feedback.

8/10 Udmærket

Holly

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Ashish Patel den 10. sep. 2023
Thank you for your valuable feedback. We hope to serve you again soon with our new look.

8/10 Udmærket

Frances

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good value for money
The room was clean and presentable and had everything I needed. The service was friendly. Space for parking was limited, but otherwise everything was good. Good value for money.
Overnattede 2 nætter i september 2023
Svar fra Ashish Patel den 10. sep. 2023
Thank you for your valuable feedback. We apologies for car parking. Hope to serve you again soon for your next trip.

8/10 Udmærket

Nathan

Synes godt om: Service og personale
Average but acceptable
A very average place but acceptable for one night. The place looks to be permanently in renovation so not to actually do any upgrades. The transfer cost £13 extra, that equates to an hourly rate of £200/hour
Overnattede 1 nat i september 2023
Svar fra Ashish Patel den 10. sep. 2023
Thank you for your valuable feedback. We apologies for transfer charges, which is still cheaper than taxi 17.00( transfers are not every hour so your equation goes wrong) . Hope to serve you again soon for your next trip.

10/10 Fremragende

David, Harrogate

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very helpful receptionist
Overnattede 1 nat i september 2023
Svar fra Ashish Patel den 10. sep. 2023
Thank you for your valuable feedback. Hope to serve you again soon for your next trip.

8/10 Udmærket

Edgar Eduardo

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Hotel muy cerca del aeropuerto de Gatwick, como a 10 -15 minutos , ahí mismo está la terminal del metro, que te lleva hasta el centro de Londres en unos 45-60 minutos dependiendo al lugar que quieres ir ,ahí mismo en la terminal del aeropuerto puedes ir al sur a las Playas igual a 60 minutos pero realmente no se siente la espera tan larga, el hotel muy básico , desayuno igual panes jamón, queso café algunas frutas,las terminales de autobús hacia el aeropuerto como a 10 minutos caminando, el personal amable hay un supermercado como a 7 minutos y un pub muy rico a 10 minutos, recomendable si necesitas ahorrar para mejor gastar en Londres
Overnattede 5 nætter i august 2023
Svar fra Ashish Patel den 10. sep. 2023
Thank you for your valuable feedback. . Hope to serve you again soon for your next trip.

8/10 Udmærket

Gillian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra ASHISH den 10. sep. 2023
Thank you for your valuable feedback. We apologies for car parking. Hope to serve you again soon for your next trip.

6/10 Okay

Isaac

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Affordable room near Horley pubs and train station. The room was very small and warm. Opened the window and bees flew in while I was sleeping. Got stung twice. Should consider puting in a screen. Staff varied from good customer service to no availability. The airport shuttle is hit and miss.
Overnattede 2 nætter i august 2023
Svar fra Ashish Patel den 29. aug. 2023
Thank you for your valuable feedback. we promise to improve missing points and give you good stay.Thank you.