Pejs
Tjek tilgængelighed

Anmeldelser af 'Alohilani Resort Waikiki Beach

5 out of 5
'Alohilani Resort Waikiki Beach
2490 Kalakaua Avenue, Honolulu, HI

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 1049 af i alt 2094 anmeldelser" "
Bedømmelse på 8 − Udmærket. 475 af i alt 2094 anmeldelser" "
Bedømmelse på 6 − Okay. 287 af i alt 2094 anmeldelser" "
Bedømmelse på 4 − Dårligt. 163 af i alt 2094 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 120 af i alt 2094 anmeldelser" "

8,4/10

Rengøring

8,4/10

Service og personale

8,2/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

6/10 Okay

Gert

Rejste med familie
Synes ikke om: Værelsets komfort
Overnattede 7 nætter i februar 2024
Svar fra Guest Services den 15. feb. 2024
Aloha Gert,Mahalo for this feedback regarding your recent stay with us. We sincerely apologize that we did not meet your expectations. Should your schedule permit, we would very much like the opportunity to discuss your stay to better understand what we could have done to make your stay more enjoyable. Please feel free to contact us directly. We look forward to the opportunity to discuss your stay with you.Mahalo nui loa,Guest Services

6/10 Okay

Kimberley

Synes godt om: Overnatningsstedets tilstand og faciliteter
The hotel grounds are very nice. The pool area and deck is also beautiful. The servers at the swell bar are really great and friendly. My main gripe with this hotel is that the photos all show updated rooms. I upgraded to the room with the diamond head and ocean view and the view was incredible but the room was old. It had popcorn ceiling and an old outdated bathtub with a curtain when none of the photos of the rooms show this. The room was also not super clean. Be sure you check the room type. I think the photos are all of the “premiere” rooms. Otherwise the hotel is im a convenient area and steps from the beach.
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Marianne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel. Friendly service.
Overnattede 5 nætter i april 2024

10/10 Fremragende

Georgica

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 7 nætter i maj 2024

8/10 Udmærket

po ching

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i maj 2024

10/10 Fremragende

Angela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice place
Overnattede 7 nætter i maj 2024

10/10 Fremragende

Sheavon Quiogue

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location and very clean. Enjoyed our stay here.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Carolyn, Corona

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place was fabulous.5 star..My room had a balcony with a mountain and ocean view on the 30th floor super dope. The food was amazing The pool area deck was a fabulous environment. Money well spent.
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 23. maj 2024
Aloha Carolyn, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are thrilled to hear of your excellent feedback and that you had a fantastic visit. We're also delighted you liked our stunning scenery, sumptuous food options, and exquisite amenities. Hosting you is a pleasure, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

8/10 Udmærket

Teresa

Rejste i en gruppe
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property was nice but the first room I had was not clean but they did move me so that was good they had a good response. The pool, area and staff were very nice. Overall good experience just the first night not goo.
Overnattede 5 nætter i maj 2024
Svar fra Guest Services den 23. maj 2024
Aloha Teresa,Mahalo for choosing to stay with us and sharing your experience. We greatly appreciate your kind words regarding our exquisite amenities and excellent staff. However, we deeply apologize for any situation in which we may not have exceeded your expectations. Your valuable feedback will be carefully incorporated into our continuous efforts to enhance our services. Should you wish to discuss your stay further, please reach out to us directly. Once again, thank you for staying with us.Mahalo nui loa,Guest Services

8/10 Udmærket

Jean-Francois

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Perfect location. Many restaurants all around. Great beach, great stores All around great hotel
Overnattede 5 nætter i maj 2024
Svar fra Guest Services den 22. maj 2024
Aloha Jean-Francois, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit and that you enjoyed our perfect location. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 Fremragende

Ryann

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Michah in the Longboard Lounge is the most attentive and considerate host. Absolutely loved him!
Overnattede 3 nætter i maj 2024
Svar fra Guest Services den 22. maj 2024
Aloha Ryann, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had an exceptional stay with us. We're also glad our staff was able to provide top-notch service. Hosting you is a pleasure. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

10/10 Fremragende

Arnav

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really liked my stay at the resort. Very close to the beach and area is quite happening.
Overnattede 2 nætter i maj 2024
Svar fra Guest Services den 22. maj 2024
Aloha Arnav, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are thrilled to learn of your complete satisfaction with your recent stay at our hotel. Our guest's pleasure remains our utmost concern, and we are dedicated to ensuring your encounters with us are nothing short of exceptional. We had the pleasure of hosting you, and we're looking forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 Fremragende

Annie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Partial Ocean view was actually a pretty great view!
Overnattede 5 nætter i maj 2024
Svar fra Guest Services den 20. maj 2024
Aloha Annie, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a fantastic visit. We're glad you liked our stunning scenery. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

8/10 Udmærket

Van

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i maj 2024
Svar fra Guest Services den 22. maj 2024
Aloha Van, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a fantastic visit. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

6/10 Okay

Andrea

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
This was my first stay at this resort, as I usually stay at the Marriott but wanted to try a different hotel. The lobby area and small restaurant were very nice. The reception staff and service was very friendly. The pool area was too small, not enough chairs and with the placement of the other hotels the sun does not shine on the pool for a long period of time. The area by the outside bar was big, but the chair cushions were a bit old and dirty. They also have a private area for VIP guests, and for an entire 10 days, I did not see one person in that area. It would be nice if they opened it so as people who want to sit outside but maybe not by the hustle of the pool could enjoy some quiet time. The pool menu was limited and not very good. Pricing is expensive but that is par for the course in Hawaii. The actual rooms were very small and smelled of old "hotel", and the air conditioning was extremely loud. The bathroom was also extremely small. Room service was very good as the beds and towels were always made and replaced in a timely manner. Getting chairs and towels for the beach, you had to walk down the street to another "shop" for those, they were not provided within the hotel which was very inconvenient. Overall, I would give it 3 out of 5 stars as we really only slept there but I probably wouldn't stay again.
Overnattede 8 nætter i maj 2024
Svar fra Guest Services den 19. maj 2024
Aloha Andrea, Mahalo for choosing to stay with us and sharing your experience. We are glad you liked our elegant lobby and welcoming staff. However, we sincerely apologize if we did not exceed your expectations. Your feedback is important to us, and we'll share it with the appropriate department. Should you want to go over your visit in more detail, don't hesitate to get in touch with us directly. Please accept our deepest apologies and we look forward to the opportunity to host you again.Mahalo nui loa,Guest Services

10/10 Fremragende

Narine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent
Overnattede 5 nætter i maj 2024
Svar fra Guest Services den 19. maj 2024
Aloha Narine, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We appreciate your positive feedback regarding your recent stay at our hotel. It brings us great joy to hear that every aspect of your experience was enjoyable. Our team is dedicated to providing outstanding service and ensuring that our guests' satisfaction remains our top priority. Hosting you is a pleasure. We would be delighted to welcome you back for another exceptional stay in the future.Mahalo nui loa,Guest Services

8/10 Udmærket

Cheri

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Check in was easy and the front desk staff was very friendly and helpful. Room was nice spacious and clean bed was very soft and comfy. The shower could have had better water pressure. Over all it was a very nice place to stay and would stay there again on our next trip Oahu
Overnattede 10 nætter i maj 2024
Svar fra Guest Services den 19. maj 2024
Aloha Cheri, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had an exceptional stay with us. We're also glad our staff was able to provide top-notch service and that you enjoyed our comfortable room. Hosting you is a pleasure. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

10/10 Fremragende

Shingo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
昼も夜もプールが良かった。
Overnattede 5 nætter i maj 2024
Svar fra Guest Services den 19. maj 2024
Aloha Shingo, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a fantastic visit and that you enjoyed our alluring pool. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 Fremragende

Valerii

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A wonderful place to relax. Everything was at the highest level.
Overnattede 6 nætter i maj 2024
Svar fra Guest Services den 22. maj 2024
Aloha Valerii, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We're thrilled to hear that you've enjoyed every aspect of your stay at our hotel. Your satisfaction is our top priority, and we're committed to providing you with exceptional experiences. If there's anything else you need or if you have any specific preferences, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future.Mahalo nui loa,Guest Services

6/10 Okay

toshi

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
リッチはいい
Overnattede 8 nætter i maj 2024
Svar fra Guest Services den 16. maj 2024
Aloha Toshi,Mahalo for this feedback regarding your recent stay with us. We extend our sincere apologies for not meeting your expectations. If it is convenient for you, we would greatly appreciate the opportunity to discuss your recent stay, to gain insights into how we could have enhanced your experience. Please do not hesitate to reach out to us directly. We are looking forward to the opportunity to discuss with you about your stay.Mahalo nui loa,Guest Services

6/10 Okay

Melanie

Synes godt om: Rengøring
Bathrooms were super tiny, beautiful hotel but lacks some amenities.
Overnattede 7 nætter i maj 2024
Svar fra Guest Services den 14. maj 2024
Aloha Melanie,Mahalo for choosing to stay with us and sharing your experience. We sincerely apologize if we did not exceed your expectations. Your feedback is important to us, and we'll incorporate them for necessary improvement in the future. Should you want to go over your visit in more detail, don't hesitate to get in touch with us directly. Please accept our deepest apologies and we look forward to the opportunity to host you again.Mahalo nui loa,Guest Services

10/10 Fremragende

Ivan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2024
Svar fra Guest Services den 15. maj 2024
Aloha Ivan, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a fantastic visit. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 Fremragende

Dennis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The front entrance and the coffee shop inside on the first floor.
Overnattede 7 nætter i maj 2024
Svar fra Guest Services den 13. maj 2024
Aloha Dennis, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit and enjoyed our exquisite hotel. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 Fremragende

Akiko

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
カピオラニ公園まで徒歩で行ける、プールあり、ビーチの目の前で子連れには最適でした。
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 13. maj 2024
Aloha Akiko, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit. We're also thrilled you found our hotel family-friendly and enjoyed our perfect location. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 Fremragende

Jesha

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
everything was good. Only thing I didn’t like was no room service and the bathrooms are kind is small. Other then that everything was great.
Overnattede 3 nætter i maj 2024
Svar fra Guest Services den 13. maj 2024
Aloha Jesha, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit. We greatly appreciate your feedback and we've shared them with the relevant department. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 Fremragende

Ivy, Irvine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was nice, great location and clean. Room was nicely appointed but the Bathroom was too small.
Overnattede 5 nætter i maj 2024
Svar fra Guest Services den 13. maj 2024
Aloha Ivy, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you enjoyed our perfect location. We're also glad you enjoyed our cleanliness, prime location, comfortable room, and cleanliness. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

8/10 Udmærket

Inderpal

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Same message sent to Carolyn at Alohilani Resord: 1. I paid extra to get better food and we were told to go to the Longboard club to eat, they didn't let us go to the buffet breakfast. Paying more, I should have better choice of food, Longboard club had very limited food choices. 2. The day we were leaving, the bell boys brought our bags out from the storage room and left them in front of their desk, 4 bell boys just busy talking to each other, didn't care that we have 5 luggage pieces, they should offer us help, but no one offered any help to us. Our taxi came, we had to bring our luggage out the door to the taxi, again 3 other bell boys standing at the door busy talking to each other, no one came to help us, we felt that our stay wasn't appreciated at all, even our taxi driver was shocked and said wow, no one helped you guys with the luggage. They were helping everyone else we saw prior to us leaving but they didn't help us. I will never stay at their hotel or recommed it to anyone. I think it was very rude and unprofessional.
Overnattede 1 nat i april 2024
Svar fra Guest Services den 10. maj 2024
Aloha Inderpal,Mahalo for choosing to stay with us and for bringing this matter to our attention. We sincerely apologize for not surpassing your expectations. Our utmost focus is on delivering an outstanding guest experience, and your feedback holds immense importance to us. We will promptly inform the appropriate department and take additional measures to address this issue. If you would like to engage in a further conversation about your stay, please don't hesitate to contact us directly and ask for the Manager On Duty. Please accept our deepest apologies, and we look forward to the opportunity to welcome you back in the future.Mahalo nui loa,Guest Services

10/10 Fremragende

REYNALDO

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Liked the two story lobby fish tank
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 10. maj 2024
Aloha REYNALDO, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had an exceptional stay with us. We're also glad that you enjoyed our exquisite amenities. Hosting you is a pleasure. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

10/10 Fremragende

Danielle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was one of the best stays I’ve ever had with a hotel. Room was clean, staff was kind, hotel was beautiful, and the location was amazing.
Overnattede 5 nætter i maj 2024
Svar fra Guest Services den 22. maj 2024
Aloha Danielle, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are thrilled to hear of your excellent feedback and that you had a fantastic visit. We're also delighted you liked our perfect location, alluring pool, and clean room. We're also glad our staff was able to provide top-notch service. Hosting you is a pleasure, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

4/10 Dårligt

Patrick

Rejste i en gruppe
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Upon check our room wasn’t ready. I said by 3 PM. It was ready an hour later. We were put next to a room with a baby in it. It took Front Desk three hours to change our room. There is no room service. Our room smelled like pot! They forgot about additional housekeeping pillows that we ordered twice. No service at the pool or pool restaurant. we did have an excellent experience with the Front Desk staff. The ladies were very accommodating and friendly. It was also a wonderful location to Waikiki Beach.
Overnattede 4 nætter i maj 2024
Svar fra Guest Services den 9. maj 2024
Aloha Patrick,Mahalo for choosing to stay with us and sharing your experience. We greatly appreciate your kind words regarding our prime location and welcoming staff. However, we deeply apologize for any situation in which we may not have exceeded your expectations. Your valuable feedback will be carefully incorporated into our continuous efforts to enhance our services. Should you wish to discuss your stay further, please reach out to us directly. Once again, thank you for staying with us.Mahalo nui loa,Guest Services

8/10 Udmærket

Ryan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Liked how close it was the the beach
Overnattede 5 nætter i april 2024
Svar fra Guest Services den 9. maj 2024
Aloha Ryan, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are thrilled to hear of your excellent feedback and that you had a fantastic visit. We're also delighted you liked our perfect location. Hosting you is a pleasure, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 Fremragende

Sabrina

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
thank you so much loved my birthday trip! wish i knew in advance about the $300 deposit though! but beautiful resort thank you for the pleasure! :)
Overnattede 3 nætter i maj 2024
Svar fra Guest Services den 9. maj 2024
Aloha Sabrina, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit and that you enjoyed your birthday vacation. We greatly appreciate your feedback and have shared it with the relevant department. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 Fremragende

Kim

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service.
Overnattede 3 nætter i maj 2024
Svar fra Guest Services den 9. maj 2024
Aloha Kim, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are thrilled to learn of your complete satisfaction with your recent stay at our hotel. Our guest's pleasure remains our utmost concern, and we are dedicated to ensuring your encounters with us are nothing short of exceptional. We had the pleasure of hosting you, and we're looking forward to welcoming you back in the future.Mahalo nui loa,Guest Services

6/10 Okay

Debbie Melanie

Rejste med partner
Our room is in the corner next to the exit and the maintenance closet. It is also next to the stairs going to the pool. There was loud noises and banging throughout the day. You can't sleep in the morning.
Overnattede 4 nætter i maj 2024
Svar fra Guest Services den 7. maj 2024
Aloha Debbie, Mahalo for choosing to stay with us and sharing your experience. We sincerely apologize if we did not exceed your expectations. Your feedback is important to us, and we'll share it with the appropriate department. Should you want to go over your visit in more detail, don't hesitate to get in touch with us directly. Please accept our deepest apologies and we look forward to the opportunity to host you again.Mahalo nui loa,Guest Services

8/10 Udmærket

Ian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Front of hotel and reception very nice, bedrooms and hallways could be updated
Overnattede 13 nætter i april 2024
Svar fra Guest Services den 7. maj 2024
Aloha Ian, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had a wonderful visit and that our staff could provide top-notch service. We greatly appreciate your feedback and we've shared them with the relevant department. It was a pleasure hosting you, and we look forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 Fremragende

dolores

Overnattede 10 nætter i april 2024

6/10 Okay

Jennifer

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter
Overnattede 10 nætter i april 2024

10/10 Fremragende

Oliver

Y
Overnattede 1 nat i maj 2024
Svar fra Guest Services den 6. maj 2024
Aloha Oliver,Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you enjoyed your stay with us. Should your schedule permit, we would very much appreciate hearing more about your experience. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

10/10 Fremragende

Jeff

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
The property is modern and well thought out. The staff were very friendly and super attentive.
Overnattede 9 nætter i april 2024
Svar fra Guest Services den 6. maj 2024
Aloha Jeff, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had an exceptional stay with us. We're also glad our staff was able to provide top-notch service and that you enjoyed our exquisite facilities. Hosting you is a pleasure. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

10/10 Fremragende

Paul Kiyoshi Kitagaki, Sacramento

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our only place we stay in Waikiki, the best
Overnattede 7 nætter i april 2024
Svar fra Guest Services den 6. maj 2024
Aloha Paul, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are thrilled to learn of your complete satisfaction with your recent stay at our hotel. Our guest's pleasure remains our utmost concern, and we are dedicated to ensuring your encounters with us are nothing short of exceptional. We had the pleasure of hosting you, and we're looking forward to welcoming you back in the future.Mahalo nui loa,Guest Services

10/10 Fremragende

Eric

Overnattede 5 nætter i april 2024

10/10 Fremragende

yixia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good service
Overnattede 5 nætter i april 2024
Svar fra Guest Services den 4. maj 2024
Aloha Yixia,Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you enjoyed your stay with us. Should your schedule permit, we would very much appreciate hearing more about your experience. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

10/10 Fremragende

Aurora

Overnattede 2 nætter i april 2024
Svar fra Guest Services den 24. maj 2024
Aloha Aurora,Mahalo for choosing to stay with us at Alohilani. We greatly appreciate your perfect rating. We're glad you enjoyed your entire stay. We had a great time hosting you, and once again, thank you for staying with us. Mahalo,Guest Services

10/10 Fremragende

Tien, east lyme

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice location. It is close to the beach, shopping, and restaurants. Staffs are friendly and helpful. They make sure that we have have a happy day and ready to help if needed.
Overnattede 4 nætter i april 2024
Svar fra Guest Services den 3. maj 2024
Aloha Tien, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had an exceptional stay with us. We're also glad our staff was able to provide top-notch service and you enjoyed our prime location. Hosting you is a pleasure. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

8/10 Udmærket

Valerie

Overnattede 3 nætter i april 2024
Svar fra Guest Services den 23. maj 2024
Aloha Valerie,Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you enjoyed your stay with us. Should your schedule permit, we would very much appreciate hearing more about your experience. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services

8/10 Udmærket

Ralph, Vancouver

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
It’s a nice property in a great location, however, it is loud. We had a bad experience with the servicing of our room and called the concierge at 3:30 PM to ask when our room would be cleaned. Rather than saying sorry, they first suggested that we may have had our ‘do not disturb’ out, which was not the case but would advise housekeepingnto come and service the room asap. I called back at 4:30 PM to say that housekeeping had still not showed up, this is just not right and just cancel the housekeeping as we want to move on with our day and that we will put out the DND sign so that there is no confusion. Concierge apologised and advised that housekeeping does take place until 5 PM, but would advise housekeeping right away that we no longer need our room serviced. We received a call from the housekeeping manager saying that they had just come to clean out room, however, there was a DND sign out. When I told him that we had cancelled because it was so late and that concierge was going to let you know, he said that I need you to understand that we clean up until 7 PM. For a 5 start hotel charging what they do per night, there was no accountability whatsoever.
Overnattede 3 nætter i april 2024
Svar fra Guest Services den 4. maj 2024
Aloha Ralph, Mahalo for choosing to stay with us and sharing your experience. We sincerely apologize if we did not exceed your expectations. Your feedback is important to us, and we'll share it with the appropriate department. Should you want to go over your visit in more detail, don't hesitate to get in touch with us directly. Please accept our deepest apologies and we look forward to the opportunity to host you again.Mahalo nui loa,Guest Services

6/10 Okay

Lisa

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
Property was clean and staff was nice but overall just an average place. Nothing special. Pool was area was small and not many amenities. Next time I will pay extra to be on the beach.
Overnattede 3 nætter i februar 2024
Svar fra Guest Services den 3. maj 2024
Aloha Lisa,Mahalo for choosing to stay with us and sharing your experience. We greatly appreciate your kind words regarding our cleanliness and welcoming staff. However, we deeply apologize for any situation in which we may not have exceeded your expectations. Your valuable feedback will be carefully incorporated into our continuous efforts to enhance our services. Should you wish to discuss your stay further, please reach out to us directly. Once again, thank you for staying with us.Mahalo nui loa,Guest Services

4/10 Dårligt

Angela

Synes godt om: Faciliteter
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Very disappointed in condition of the property and unfriendliness of the staff. Feels like a bad representation of Honolulu.
Overnattede 1 nat i april 2024

6/10 Okay

Ninjin, San Francisco

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Staff said upgrade my room. but no changes. she said ocean side. but it was partial ocien view
Overnattede 6 nætter i april 2024
Svar fra Guest Services den 2. maj 2024
Aloha Ninjin,Mahalo for staying with us and bringing this to our attention. We are deeply sorry to hear that we did not exceed your expectations. Providing an exceptional guest experience is our top priority and we greatly value your feedback. We will have the relevant department alerted and we will be taking extra steps to address this concern. Should you wish to discuss your stay further, please feel free to get in touch with us directly. Please accept our deepest apologies and we look forward to the opportunity to host you again.Mahalo nui loa,Guest Services

10/10 Fremragende

Mayco

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Highly recommend staying here the best staff they treat you like family
Overnattede 4 nætter i april 2024
Svar fra Guest Services den 2. maj 2024
Aloha Mayco, Mahalo for choosing 'Alohilani for your recent stay in Honolulu. We are delighted you had an exceptional stay with us. We're also glad our staff was able to provide top-notch service. Hosting you is a pleasure. We look forward to welcoming you back when your travels bring you back to Waikiki.Mahalo nui loa,Guest Services