Xin chào anh Vinh, Saigon sirius rất biết ơn sự đánh giá cao của anh đối với những tiện ích trong căn hộ cũng như sự hài lòng của anh đối với dịch vụ bên em. Hi vọng là sớm gặp lại anh và phục vụ anh tốt hơn nữa trong lần tới ạ. Chân thành cảm ơn anh!

Dear Camilla, We are truly grateful for your valuable review. You are a guest not only friendly but also very polite, kind. We are happy that you are satisfied with our accommodation and service. Hope you will give us more opportunities to serve you even better.

Dear Ida, thank you very much for your staying and your understanding. We hope you can give us another opportunity to serve you more better. Wishing you have joy and happiness throughout the year. Best regards.

Dear Lars, i would like to express my sincere thanks to you for your great review. Your satisfaction is pleasure in our work. We hope we will have many opportunities to serve you better and better. Thank you a lot!

Dear Andreas, thank you for spending time to give us a good feedback. We are really happy to see that you feel comfortable and satisfied in during time you stayed. We greatly appreciate your kind words. Best regards

Dear Jonas, thank you for giving us opportunity to meet your family. It's our pleasure to hear that you are satisfied with our accommodation. We wish we will see you soon again Jonas!

Dear valued guest, thank you for your valued feedbacks. Thank you for loving our studio suite, stunning view, room cleaning and hotel location. And I’m so sorry about the not enough of glasses for your demand. In this case you just simply ask us to get more glass. The noise because Vietnamese football team had win a flight so many people went out to celebrate. We’re so sorry for this unexpected problem. We hope can have chance to serve you better next time!

Dear valued guest, Thank you for enjoying the room cleaning, view from hotel and location. And I’m so sorry about the ants in room, if this case you just need to ask staff to change other room for you. We hope can have chance to serve you better next time. Warmest regards

On behalf of Saigon Sirus I would like to thank you for choosing us and giving us feedback. We are wondering if there was anything bothered you during the time you was staying here. Please tell us more detail so that we can learn and make it better as we desire to gladden all the customers. Wish you a beautiful day.

We are very pleased that you was satisfied with the apartment. Sai Gon is always welcome people to come and come back. We will be more perfect in serving when you come here again. Thank you for your support.

Hi guest, thank you for the feedbacks. Every room has a switch on the wall of bathroom for hot water and showed by reception when checked in, you might forgot to turn it on. We hope you would inform us if there was any problems. We are 24/7 to assist you. Warm regards.

Dear Mrs. ThuyThank you very much for your feedback, I would like confirm that we must to clean up the room after checking out. A hair on bed should a mistake of the maid and our staff immediately ask you to change another blanket cover. The daily cleaning service is provided by guest request unfortunately we did not receive any cleaning order from you during the stay. About the room arrangement the staff did inform you in advance about emergency situation of previous guest so they couldn’t check out as scheduled and we get your approval for new room arrangement. I’m so sorry that couldn’t serve you best time this time due to miss understanding, we hope to serve you better next time. Thank you

Dear Mr. Pak Hin, Thank you for your positive review and high rating! We are committed to providing affordable and exceptional accommodations for all travelers. We look forward to welcoming you back soon.

Dear Mellisa, We are thrilled to receive your positive review and high rating! Our commitment to providing affordable and exceptional accommodations for all travelers remains unwavering. We take pride in providing the best possible experience to our guests, and we are delighted that we have exceeded your expectations. We look forward to welcoming you back soon, and we will continue to strive for excellence in everything we do.

Dear Inoue, We are thrilled to receive your positive review and high rating! Our commitment to providing affordable and exceptional accommodations for all travelers remains unwavering. We take pride in ensuring the best possible experience for our guests, and we are delighted to have exceeded your expectations. We look forward to welcoming you back soon, and we will continue to strive for excellence in everything we do.

Dear Philip, to be cleared current we offer 2 options to pay when customer make the reservation (cash/ credit card), you had chosen pay cash at property instead of pay by card online when you made the booking so we had to collect cash on your arrival. Thank you very much for enjoying the room and looking forward to seeing you again soon!

Hi Hayley, thank you very much for your feedback we checked and fixed the tape in your room. For water quality maintaining the pool is cleaned every Monday morning and tested by Pasteur lab until 5pm to have the results, this weekly cleaning is required by Health service Dept for 4 and 5 stars standard please understand for us and this information might not mentioned by the online travel website thay we couldn’t control their website content.

Dear Mr. Warren, I’m so sorry about the water leaking in bathroom, in this case you just simply need to inform receptionist to fix or change the room for you, unfortunately we did not get any information from you during 4 nights. About the check in processing mentioned in your reservation guest must contact hotel 24 hours in advance unfortunately we didn’t get any information from you too, we also send you check in instruction via the email provided in booking prior your check in day but it went to your spam mailbox due to your mail fillers setting. Thank you for your own review and have a good day!