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Anmeldelser af The Bent Arms

2 out of 5
The Bent Arms
98 High Street, Haywards Heath, England

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 117 af i alt 344 anmeldelser" "
Bedømmelse på 8 − Udmærket. 139 af i alt 344 anmeldelser" "
Bedømmelse på 6 − Okay. 60 af i alt 344 anmeldelser" "
Bedømmelse på 4 − Dårligt. 22 af i alt 344 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 344 anmeldelser" "

8,2/10

Rengøring

8,8/10

Service og personale

8,2/10

Faciliteter

7,2/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

10/10 Fremragende

Nicola

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Situated in the beautiful village of Lindfield. Fantastic hotel and all the staff were so friendly and helpful. Thank you for a wonderful stay.
Overnattede 1 nat i maj 2024

8/10 Udmærket

Margaret

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
It was in an ideal Place for where we were visiting. Staff couldn’t do enough for us. Lovely old inn good food However the bedrooms were very basic and lacking in facilities like table or chairs poor decor no toiletries or glasses. Needs a refurbishment in the bedrooms and landing. Margaret sugden
Overnattede 3 nætter i maj 2024

10/10 Fremragende

John

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Very friendly and helpful staff. The rooms were clean and comfortable, although a bit shabby. The pub was great and breakfast was excellent. We didn't eat dinner there but the reports on the pub's food were very good.
Overnattede 1 nat i april 2024

8/10 Udmærket

Nick

Forretningsrejsende
Friendly and efficient.
Overnattede 1 nat i april 2024

6/10 Okay

markrita

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
The pub was lovely The rooms were basic but clean The mattress on the bed was one of them worst I have ever slept on in the end I slept on the floor
Overnattede 1 nat i februar 2024

10/10 Fremragende

MARK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A really good stay !!
I had a very relaxing night at the Bent Arms, the room was neat and tidy and the bed very comfortable. I had a very nice steak & ale home made pie and mash in the pub, which was full of people eating and a couple of furrsty ferret, it’s a Halls & Woodhouse pub. I had an early start the following morning ( 4am), to catch a flight and had a packed breakfast to go, which was very good and quite large. All in all, it was a really good find.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice
Very nice area and pub, I stay for business trips every now and again and it's comfortable.
Overnattede 2 nætter i januar 2024

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice traditional pub atmosphere
Overnattede 1 nat i december 2023

8/10 Udmærket

Paula

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i november 2023

10/10 Fremragende

Wiktor

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Little gem
Fantastic old pub with great food and amazing breakfast- the best full English breakfast I’ve had for years. Room comfortable however road noise was quite loud
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Philip

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

8/10 Udmærket

Gareth

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Nice staff
Room Was a little dated but great staff, a nice atmosphere
Overnattede 1 nat i august 2023

10/10 Fremragende

Chris

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice old hotel and pub. The food was good. The room was small but clean. The bath could use some modernizing and the bed could use a new mattress. The on site parking lot was fabulous. We would stay again
Overnattede 4 nætter i oktober 2023

8/10 Udmærket

Basil

Overnattede 1 nat i oktober 2023

8/10 Udmærket

Gary

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The Bent Arms Lindfield
The room was clean and functional, although a bit tired. The bed is comfortable with clean linen. Staff are friendly and helpful. Food very good with a decent sized portion. Really enjoyed the sticky toffee pudding.! A good selection of beers that are well kept. Looking forward to our next stay.
Overnattede 3 nætter i oktober 2023

8/10 Udmærket

CHARLES

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, værelsets komfort
Just the job
The Bent Arms was an ideal hotel for a reunion of three university friends. It is not luxury accommodation but does not pretend to be. Its clean and comfortable and the staff are friendly and helpful. The breakfast is good and the set course evening meal tasty, satisfying and exceptional value. There is plenty going on in Lindfield and the surrounding are for a long weekend.
Overnattede 3 nætter i oktober 2023

6/10 Okay

Susan

Rejste med partner
Synes godt om: Rengøring, service og personale
The staff were very friendly, and the village was lovely- close to 3 National Trust properties, which was our reason for going. The room was roadside. The road was very busy and that made the room noisy. The website states cooked or continental breakfast. There was not a continental breakfast, and even cereal was not readily offered as an alternative.
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cosy room and lovely food
Lovely stay, staff were very friendly and went out of their way to make me a pack lunch because I had to leave early and miss breakfast.
Overnattede 1 nat i september 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good stay
My stay was good. All things were comfortable. The only thing that could have been better was the shower head kept falling down & wouldn't hold up properly. The room was comfortable, with enough room. The decorations was basic, but for the price the room was fine.
Overnattede 1 nat i september 2023

8/10 Udmærket

Karen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023

8/10 Udmærket

Maxine

Synes godt om: Rengøring, service og personale
Room bit tired . Breakfast excellent
Overnattede 1 nat i september 2023

8/10 Udmærket

Paula

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i september 2023

8/10 Udmærket

Ron

Synes godt om: Rengøring, service og personale, værelsets komfort
Friendly pub accommodation
Excellent staff, rooms are getting tired especially the bathroom which need an update
Overnattede 2 nætter i september 2023

8/10 Udmærket

Melanie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The staff here are so incredible friendly and helpful. The pub is gorgeous and our room was comfortable. Its on a great location.
Overnattede 1 nat i september 2023

4/10 Dårligt

Alison

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
A room so bad it was almost funny.
The staff were lovely, and the food was fine. But the room was terrible. Tatty and dirty. The loo didn’t flush properly and the bed was really cheap. The corridors on the upper floors were full of old furniture, laundry bags and dirty dishes. As an added bonus, the room had a psychotic television- which turned itself on at 2am, and cycled through all the channels at full volume. (It did this twice!) We left early, and no one asked why- which doesn’t surprise me.
Overnattede 3 nætter i september 2023

4/10 Dårligt

Rupert

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice Pub - Grim Accommodation
Whilst the pub and staff are lovely the accommodation is pretty dreadful. There is no air con and no fan. The window does not stay up easily and is dirty and rotting. The beds and pillows are too soft meaning on hot nights it is so uncomfortable. The bed is also too short (I am 6 foot) meaning you cannot stretch out easily without bashing the iron bed end. The shower curtain had mould growing on the inside (room 9). The corridor to the rooms on arrival was full of half empty pints of drink. Also laundry bags lay around in the corridor. The Wi-Fi does not work in the bedrooms. Overall it’s clear the owners do not think about the customers experience when staying as it shows very little investment in the rooms as they could be straight out of the 1980’s. It’s sad especially as the pub and staff are nice. Invest in the rooms and charge more would be my recommendation.
Overnattede 2 nætter i september 2023

8/10 Udmærket

Stephen

Overnattede 1 nat i september 2023

6/10 Okay

martin

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
2023 Overnight stay
Room was very dated and got filled with cooking smells from the pub kitchens. The bed was hard and uncomfortable. Also the bathroom only had a net curtain which hides nothing when the lights are on. However the staff were very good and accommodating.
Overnattede 1 nat i august 2023

4/10 Dårligt

Mudhafar

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
It’s very old and small building invested with insects
Overnattede 1 nat i august 2023

8/10 Udmærket

Hossein

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023

8/10 Udmærket

Sarah

Rejste med familie
Synes godt om: Rengøring, service og personale
I was very anxious about staying at this property after reading reviews and looking at current photographs of property online. When i arrived there was free parking behind the property, check in was quick and easy. As property is old has history the stairs up to my room were very narrow and steep but lady who checked me in asked if i needed help with carrying suitcase up the stairs, my daughter helped carry back up. The initial corridor to bedroom is dated but clean. My room was family room has double and single bed all very clean and newly decorated (Current pics online are old) the room is room but two windows you can leave open which we did i also took a fan. There was plenty of tea, coffee, milk. Fresh towels and shampoo. Conditioner, soap available. The single bed was lovely and comfortable Double bed was terrible best way i can describe like sleeping on a hard trampoline. We booked b&b as close to Southground on return parking us an issue when pub is busy but B&b are trying to sort this out currently. There is parking in local roads. Breakfast was included and was served by a very nice waiter who want out off his way to see we had what we wanted, extea toast, lovely fresh coffee, fresh orange juice, cereal etc on check out staff asked if i would be coming back i can say i will but double bed needs sorting out.
Overnattede 1 nat i august 2023

6/10 Okay

Nicholas

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Great service but shabby room
The room was not so good. The shower head constantly slipped down the retaining bar. After the first night the room was not made up.
Overnattede 5 nætter i juli 2023

8/10 Udmærket

Tim

Overnattede 1 nat i juli 2023

6/10 Okay

Jill

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2023

10/10 Fremragende

richard

Overnattede 1 nat i juli 2023

10/10 Fremragende

MARK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The History of the building made it a Unique Stay
Overnattede 1 nat i juli 2023

10/10 Fremragende

Nicholas

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023

10/10 Fremragende

Deborah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juli 2023

10/10 Fremragende

Michelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice Break
Hotel is great, staff are excellent, cannot do enough for you, food is good, accommodation is what you expect in a hotel of this age. Overall we enjoyed our stay.
Overnattede 4 nætter i juni 2023

8/10 Udmærket

Mike

Synes godt om: Service og personale, værelsets komfort
No fan in the room to get the air moving on such a hot night. Wall paper peeling off by radiator. In parts a general tidy up would be in order. NOW the good bits, staff very friendly, Food very Good, Service prompt. In general it had a very good atmosphere, old world feel to it and character which made the place a pleasure to stay in. Would stay there again if in the area. Thanks
Overnattede 1 nat i juni 2023

6/10 Okay

Lesley

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The pub is lovely, the accommodation was a let down , it was absolutely boiling hot , there was no fan in the room and none were available , I couldn’t get hardly any water out of the cold tap , so very difficult to fill kettle or clean teeth , on first glance pub looked lovely but accommodation really was not up to scratch and I couldn’t sleep .
Overnattede 1 nat i juni 2023

8/10 Udmærket

Daphne

Rejste med partner
Synes godt om: Rengøring, service og personale
We enjoyed our stay at the Bent Arms. Everything was clean and the bed was comfortable but the room was very tired and due a refurb. However staff were very friendly and helpful, breakfast was very good, we didn’t get a chance to eat there as visiting family etc but food looked good when passing. Despite the room we would happily stay again and the fact our room was serviced daily was appreciated, not always done these days! So well done, it was good value and great location.
Overnattede 4 nætter i maj 2023

6/10 Okay

Stuart

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Friendly staff / dated & tired hotel.
Staff were all very friendly. However our only engagement with them was at breakfast and it was disappointing to only hear on our third and final day what the breakfast menu was. To that point we hadn't been offered cereal, juice etc - only cooked breakfast which was excellent. Hotel desperately needs money spending on it with carpets worn through and bathrooms very dated. It's fine if you're just staying overnight / only need to bed, but not suitable if you plan spending longer periods in the room.
Overnattede 3 nætter i maj 2023

10/10 Fremragende

bryan

Overnattede 1 nat i maj 2023

10/10 Fremragende

Lynne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2023

10/10 Fremragende

Nicola

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bravo Rtom3
I always love staying at The Bent, and whenever in the area will always keep my fingers crossed that I can stay there, and, if possible, in Room 3
Overnattede 1 nat i maj 2023

6/10 Okay

Glenn, Lisburn

Rejste med partner
Synes godt om: Service og personale
It is a lovely looking property and the bar/dining area authentic but the rooms really need updating. Wood chip wallpaper torn carpets. The rooms were clean and bedding fine. Food and staff really good no problems there. Very nice village.
Overnattede 1 nat i maj 2023

4/10 Dårligt

Joseph

Synes godt om: Rengøring, service og personale
Friendly staff.
Overnattede 2 nætter i maj 2023