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Anmeldelser af Best Western Hartford Hotel & Suites

2.5 out of 5
Best Western Hartford Hotel & Suites
185 Brainard Rd, Hartford, CT

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 401 af i alt 999 anmeldelser" "
Bedømmelse på 8 − Udmærket. 316 af i alt 999 anmeldelser" "
Bedømmelse på 6 − Okay. 147 af i alt 999 anmeldelser" "
Bedømmelse på 4 − Dårligt. 71 af i alt 999 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 64 af i alt 999 anmeldelser" "

8,0/10

Rengøring

8,2/10

Service og personale

7,8/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

7,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Sten

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Juan (Night Audit) den 22. sep. 2023
Thank you so much for your review! We look forward to your next visit.

8/10 Udmærket

Jesper

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel med gode faciliteter
Området er uinteressant. Men hotellet har god service med shuttlebus som kan køre 7 mil rundt i området efter eget valg. Morgenmad er god. Sengene er desuden også gode
Overnattede 6 nætter i august 2018

10/10 Fremragende

Frank

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great breakfast and attentive associates
Overnattede 3 nætter i april 2024

8/10 Udmærket

Analiz

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good stay
Overnattede 1 nat i maj 2024

10/10 Fremragende

Shahzad

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 1 nat i maj 2024

6/10 Okay

Raymond, Aurora

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location is very truck-stop like. Simple. Building is older and shows it. Everything worked but just barely as bathroom was older. Toilet rocked. Showere water pressure was very high which blew the shower curtain back. Couldn't keep the shower curtain closed. Personnel were barely respectable. All asks seemed too much from them. Never had room service in 3 days even after requesting it. No healthy options for breakfast. No fruit.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Alena

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i maj 2024

10/10 Fremragende

KIEWANDA, newark

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff was exceptional
Overnattede 1 nat i april 2024

10/10 Fremragende

Adam

Rejste med partner
Synes godt om: Rengøring, faciliteter
Great room and stay!
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Anna

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel charged me twice..
Overnattede 1 nat i marts 2024

10/10 Fremragende

Mirian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Cristina

Overnattede 1 nat i april 2024

10/10 Fremragende

Elma

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

6/10 Okay

Sheena

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Place needs slight updates, was only there for 1 night. 1 person walked out saying there was bed bugs which made me nervous but thankfully there was nothing in my room as I'm allergic
Overnattede 1 nat i april 2024

8/10 Udmærket

Miryam

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Maria

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent staff at front desk
Overnattede 1 nat i februar 2024

10/10 Fremragende

Elvia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Front desk person was wonderful and polite
Overnattede 1 nat i april 2024

10/10 Fremragende

Erika, Orlando

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

10/10 Fremragende

Robert

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

6/10 Okay

Karla

Synes godt om: Rengøring, service og personale
Ok area. Fine hotel, but old. Little dusty. Streaky mirrors.
Overnattede 1 nat i april 2024

10/10 Fremragende

Dorothy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Easy, clean, decent breakfast
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Tev

Overnattede 1 nat i april 2024

8/10 Udmærket

Karla

Rejste med familie
I really enjoyed the staff snd their welcoming spirits. Very friendly and helpful.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Scott

Overnattede 1 nat i april 2024

4/10 Dårligt

Mariano

Rejste i en gruppe
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The lady who checked us in was very nice and friendly, the problem was at breakfast time, they tried to rush us out and we still had like 20 min lol, same for check out time, they knocked the door and screamed at 10:30 but check out was at 11am, I even had my do no disturb card, I was taking a shower, I’m glad I had the lock on. Never again!
Overnattede 1 nat i april 2024

4/10 Dårligt

Jon

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Mary

The staff was wonderful
Overnattede 1 nat i april 2024

8/10 Udmærket

Tamia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It’s a nice and clean hotel that’s in a quiet area and less than 10 minutes from the city
Overnattede 1 nat i april 2024

10/10 Fremragende

Quenetta, Newark

Overnattede 1 nat i april 2024

6/10 Okay

donna

Rejste i en gruppe
Synes godt om: Overnatningsstedets tilstand og faciliteter
The desk staff were not very professional. Yelling at a large group of people who were checking in.
Overnattede 1 nat i april 2024

8/10 Udmærket

Jude

Overnattede 1 nat i april 2024

10/10 Fremragende

Denise

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was friendly and available for questions. Our room was clean and the environment was quiet. It was a good choice for a quick stay.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Kathleen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the view of the city
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Rebecca

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

8/10 Udmærket

Gisselle

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel fits the definition of a hotel. The employees were very nice throughout the stay, and the breakfast was delicious! We were not enthused by our surroundings. There was nothing for a few blocks - except for a McDonald's and a Dunkin Donuts. The fitness room has three pieces of equipment and some weights. It's also on the smaller side. The pool was closed for the season so I cannot comment on that. However, there was mention of a whirlpool but we never saw it either. Overall, if you're looking for a short stay throughout your travels, this hotel is convenient.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Jennifer

Overnattede 1 nat i april 2024

8/10 Udmærket

Erin

Rejste i en gruppe
Synes godt om: Service og personale
Quick stay. it was fine for an overnight.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Deborah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Convenient location. Breakfast included and it tastes good and is a good variety. Staff very friendly.
Overnattede 6 nætter i marts 2024

10/10 Fremragende

Yesenia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excelente en todo
Overnattede 1 nat i marts 2024

6/10 Okay

Erin

Synes godt om: Service og personale, faciliteter
The hotel smelled in the hallways and when heat ran. Otherwise was a good hotel.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This was a great surprise! While the area around this hotel is industrial in nature, the property itself is extremely clean, quite professionally managed and extremely responsive to guests. it’s not the place you go to walk around the neighborhood necessarily however, it is close to many opportunities for inquisitive minds.
Overnattede 1 nat i marts 2024
Svar fra GM den 29. mar. 2024
Thanks so much for your feedback, I will gladly share this with my staff

6/10 Okay

vince

I requested a quiet room location. I was assigned 101, the first room in hall by front desk. Constant noise till maybe 10:30pm Food choices for breakfast left a lot to be desired. Microwaved eggs have no taste Lots of be processed foods.
Overnattede 1 nat i marts 2024
Svar fra GM den 29. mar. 2024
My apologizes that we fell below your expectations.

8/10 Udmærket

Joan, New Britain

Rejste med familie
Synes godt om: Service og personale
I needed a place with a kitchen because of food allergies
Overnattede 4 nætter i marts 2024
Svar fra GM den 29. mar. 2024
Thanks for your feedback, I will share it with my team.

10/10 Fremragende

Camille

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
stayed here once before and it was great but got a room for my family while they were visiting and it was a good place to stay just for the weekend. location was convenient as the highway was right there although not much to do in the area, my parents enjoyed the free breakfast, and front desk staff were super kind and accommodating. my mom ended up leaving her airpods so called and they were able to find it right away and take the proper precautions when they returned it to me.
Overnattede 2 nætter i marts 2024
Svar fra GM den 29. mar. 2024
Thanks for your feedback, I will share it with my team.

8/10 Udmærket

Angelika

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff has been very friendly and accomodating on the day of my arrival. The room was very clean, with a clean bathtub, a coffee maker, a sofa and a comfortable bed! It was very quiet. The air conditioning / heat was functioning very well. Coffee and tea was available 24 hrs. Breakfast included hot servings. When I go back to Hartford, I will stay at this Best Western again.
Overnattede 3 nætter i marts 2024
Svar fra GM den 29. mar. 2024
Thanks for your feedback, I will share it with my team.

10/10 Fremragende

Anne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We arrived in the dark. We have no idea what’s around.
Overnattede 1 nat i marts 2024
Svar fra GM den 29. mar. 2024
Thanks for your feedback, I will share it with my team.

6/10 Okay

Jennifer

Rejste med partner, Forretningsrejsende
Synes godt om: Service og personale, faciliteter
Affordable place to stay, outdated.
Overnattede 3 nætter i marts 2024
Svar fra GM den 29. mar. 2024
Thanks for your feedback, I will share it with my team.

10/10 Fremragende

Lauren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff was very friendly and helpful
Overnattede 1 nat i marts 2024
Svar fra GM den 29. mar. 2024
Thanks for your feedback, I will share it with my team.

8/10 Udmærket

Ryley

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
Close to Convention Center for vaguely reasonable price with good sized room and bathroom, plus free breakfast and solid, easy parking— and two dunks near by!
Overnattede 4 nætter i marts 2024
Svar fra GM den 29. mar. 2024
Thanks for your feedback, I will share it with my team.

4/10 Dårligt

Chase

Rejste med familie
We left a day early. The hotel smelt like pot terribly and it made my sister sick. You get a fine if you smoke but yet again, the smell of pot was overwhelming. My bathtub drain was full of hair (I got pics), so the tub wasn't cleaned. We never had our room serviced. I had to keep asking for clean towels. Not really happy. The staff were amazing though!
Overnattede 4 nætter i marts 2024
Svar fra GM den 29. mar. 2024
My apologizes that we fell below your expectations.