Dear Thomas, warm greetings from the Hamburg Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey. It was a pleasure to see that you had a good stay with us and that you really like our location. We are already looking forward to welcome you back soon and if you need any further assistance please feel always welcome to contact us directly. Best regards, MariaGuest Services

Dear Jacob, warm greetings from Hamburg Marriott Hotel! Thank you very much for staying with us and for sharing your praise. It was a pleasure to see that you had an overall good stay with us. Best regards, Guest Service

Dear Steen, warm greetings from the Hamburg Marriott Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey. It was a pleasure to see that you had an overall good stay with us. MariaRooms Controller

Liebe Pia, herzliche Grüße aus dem Hamburg Marriott Hotel! Vielen Dank, dass Sie unseren Gästefragebogen beantwortet haben um uns Ihre Erfahrung zukommen zu lassen. Ich habe mich sehr gefreut zu erfahren, dass Sie einen rundum schönen Aufenthalt bei uns hatten. Wir freuen uns schon Sie bei Ihrem nächsten Aufenthalt in Hamburg begrüßen zu dürfen. Falls wir vorab etwas für Sie tun dürfen dann kontaktieren Sie mich gerne direkt. Mit freundlichen Grüßen und guten Wünschen, Guest Service

Dear Joachim, Thank you for choosing to stay at the Renaissance Hamburg Hotel and providing your honest review. We are sincerely sorry that we were unable to meet your expectations of the Renaissance Hamburg Hotel but would welcome the chance to welcome you again in any of our properties worldwide. Best regards, Guest Service

Hello Mrs. Aalberg Hansen,Thank you very much for your rating. We look forward to hopefully welcoming you back soon. Best regards,Your Hamburg Marriott Team

Dear Tim, Thank you for taking the time for this review. I understand your frustration with the closure and would like to apologize again for the trouble caused. We regularly do maintenance on our facilities to maintain your experience. I am glad to see that your stay was still enjoyable. We would like to host you again in the future. Best regards, Guest Service

Dear Jan, warm greetings from the Hamburg Marriott Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey. It was a pleasure to see that you had an overall good stay with us. MariaRooms Controller

Hallo Anne, herzliche Grüße aus dem Hamburg Marriott Hotel! Vielen Dank, dass Sie unseren Gästefragebogen beantwortet haben um uns Ihre Erfahrung zukommen zu lassen. Gerne teilen Sie weitere Details mit uns, denn das Feedback unserer Gäste ist etwas, womit wir uns stetig verbessern können. Beste Grüße, Maria - Guest Services

Dear Dennis,thank you for choosing the Hamburg Marriott Hotel and for providing us with your feedback.We are very glad to see that you enjoyed your stay with us and that you had a good time in Hamburg.We would love to welcome you back in the future.Best regards,Lina Guest Service

Dear Lena,Thank you for taking the time to provide us with your feedback.We are happy to see that you mostly enjoyed your stay with us. We also take your feedback regarding the doors of the rooms and also the service in the bar seriously and will discuss that with the involved departments, so that we can improve in the future.We would love to welcome you back whenever you are back in the city.Best regards,Lina Guest Service

Dear Maja Østergaard, Thank you very much for staying with us and for the nice review. We are happy to see that you had an overall good stay with us. Best regards, Maria - Guest Services

Dear Jeppe Schyth, Thank you very much for staying with us and for answering our guest satisfaction survey. Our Guests' Feedback is the best way we have to constantly improve our Standards; hence, we have shared your feedback with the management team.Our hope is the next time you are in the area, you will give us another chance to provide the guest experience you deserve.Best regards, Maria Guest Services

Dear John Heine, Thank you for taking the time to share this praise of your recent stay. We are happy to hear that our team was able to delight you and look forward to welcoming you again. Best regards, Guest Service

Dear Allan,thank you for bringing your concerns to our attention, and we sincerely apologize for the inconvenience you've experienced during your stay with us. Regarding the confusion with the culture tax and the double charge, we sincerely apologize for any inconvenience caused. The payment of the culture tax is done directly at the property which was also the case in your reservation.Our team is committed to providing excellent customer service, and we regret that we fell short of your expectations. Please rest assured that we are taking immediate steps to rectify the issues you've raised.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Kind regards,NinaGuest Service

Dear Anonymous, Thank you for taking the time to share this praise of your recent stay. We are happy to have delighted you and look forward to welcoming you again. Best regards, Guest Service

Dear Heidi,thank you for your kind words!We appreciate the time you took to rate your recent stay and look forward to welcome you back soon.Kind regards,NinaGuest Services

Dear Jacob, Thank you for taking the time to share this feedback. We are glad to see that you enjoyed your stay and look forward to welcoming you once again. With best regards, Guest Service

Dear Mariann, Thank you for taking the time for this review. It is great to see that you enjoyed your stay. We look forward to welcoming you again in the future. With best regards, Guest Service

Dear Stig Werner, Thank you for sharing this review of your stay. It is good to see that you overall enjoyed your stay with us and we look forward to welcoming you again this year. With best regards, Guest Service

Dear Finn, Thank you for taking the time for this rating! Great to see that your stay was fantastic, we look forward to hosting you again. Best regards, Guest Service

Dear Anders, Thank you for taking the time for this feedback. It is good to see that you overall enjoyed your stay with us. We look forward to hosting you again. With best regards, Guest Service

Dear Bent, Thank you for taking the time to complete this review. It is good to see that you enjoyed your stay at the Hamburg Marriott and we look forward to welcoming you again. With best regards, Guest Service

Dear Sigurd, Thank you for sharing this review of your stay. We are glad you enjoyed your stay overall and look forward to welcoming you again. With best regards, Guest Service

Lieber Holger, vielen Dank für Ihre Zeit und Ihre Review. Es freut mich, dass Ihnen Ihr Aufenthalt indgesamt gefallen hat. Wir freuen uns auf Ihren nächsten Besuch. Gruß, Guest Services

Dear Anonymous, greetings from the Hamburg Marriott Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey. It was a pleasure to see that you had an overall good stay with us. MariaGuest Services

Dear Aske, Thank you for taking the time to share your feedback on your recent stay. I am happy to see that you enjoyed your stay. We look forward to welcoming you back. With best regards, Guest Services

Dear Tanja Steckel, Thank you for taking the time to share your feedback with us. With best regards, Guest Services

Dear Marie,thank you for taking the time to share your feedback with us. Since we can see that you were not totally satisfied with your recent stay, feel free to contact us to share more details, so that we can improve for your next stay.Kind regards,NinaGuest Services

Dear Karen,thank you for taking the time to share your feedback with us. Since we can see that you were not totally satisfied, feel free to contact us, if you have any more feedback for us, so that we can improve for your next stay.Best regards,Lina Guest Service

Dear Anne Christine,Thank you for taking the time to provide us with your feedback.We are happy to hear that you enjoyed your time with us and pass on your feedback to the involved departments.We would love to welcome you back next year after we finished the renovation of our rooms and can provide you with an updated room product.Thank you again for your time.Best regards,Lina Guest Service

Dear Hamid, warm greetings from Hamburg Marriott Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey. It was a pleasure to see that you had an overall good stay with us. Best regards, MariaGuest Services

Dear Carsten, greetings from the Hamburg Marriott Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey. It was a pleasure to see that you had an good stay with us. Best regards, Maria Guest Services

Dear Brian, greetings from the Hamburg Marriott Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey. It was a pleasure to see that you had an overall good stay with us. We are looking forward to welcoming you again very soon!Best regards, Maria Guest Services

Dear Maha, greetings from Hamburg Marriott Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey. Our Guests' Feedback is the best way we have to constantly improve our Standards; therefore we would like to invite you to share some more details with us so we get to know what we could have done better during your stay.Best regards,MariaGuest Services

Dear Jan, greetings from the Hamburg Marriott Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey. It was a pleasure to see that you had an overall good stay with us. Many thanks for your positive comments regarding your executive lounge.We are looking forward welcoming you very soon!MariaGuest Services

Hallo Birgit, herzliche Grüße aus dem Hamburg Marriott Hotel! Vielen Dank, dass Sie unseren Gästefragebogen beantwortet haben um uns Ihre Erfahrung zukommen zu lassen. Ich habe mich sehr gefreut zu erfahren, dass Sie einen rundum schönen Aufenthalt bei uns hatten. Wir freuen uns schon Sie bei Ihrem nächsten Aufenthalt in Hamburg begrüßen zu dürfen. Mit freundlichen Grüßen und guten Wünschen, MariaGuest Services

Dear Ismet, greetings from the Hamburg Marriott Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey.We would like to use this opportunity to inform you that we already started a renovation of our property, which will confer a totally new flair and more modern atmosphere to our rooms. We would be more than glad to welcome you back soon again, to let you experience the hotel after the room renovation.Best regards, MariaGuest Services

Dear Simon,thank you for taking the time to provide a rating of your stay.We appreciate that and look forward to welcome you back soon!Kind regards,NinaGuest Services

Dear Anonymous, warm greetings from Hamburg Marriott Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey. It was a pleasure to see that you had an overall good stay with us. MariaRooms Controller

Dear Janick,Thank you for taking the time in providing your feedback. We are very sorry to hear that you were left dissatisfied with our decor and rooms. It is however, our pleasure to share with you that we are currently undergoing a renovation of our guestrooms, which will be addressing the exact issues report. We hope that we will be able to welcome you back once more as soon as the renovation has been completed. Yours sincerely,Dominik SGuest Services Supervisor

Hallo Sebastian, herzliche Grüße aus dem Hamburg Marriott Hotel! Vielen Dank, dass Sie unseren Gästefragebogen beantwortet haben um uns Ihre Erfahrung zukommen zu lassen. Ich habe mich sehr gefreut zu erfahren, dass Sie einen rundum schönen Aufenthalt bei uns hatten. Wir freuen uns schon Sie bei Ihrem nächsten Aufenthalt in Hamburg begrüßen zu dürfen. Mit freundlichen Grüßen,MariaRooms Controller

Dear Kristina,thank you for taking the time to rate your stay with us.We are sorry to hear that your expectations were not met and that you felt the price-performance ratio was not right.We would like to tell you that we have already started to renovate our rooms to provide them with a more modern flair.If there are any defects in the room during your stay, please let us know at any time so that we can fix them or alternatively offer you another room if available.Thank you again for your time and we hope to welcome you again and convince you of our new rooms after the renovation.Kind regards from Hamburg,Nina

Dear Cesare,thank you very much for taking the time to provide us with feedback about your stay.We are happy to hear that you enjoyed the time at the Hamburg Marriott Hotel and would gladly welcome you back to the Hanseatic City again.Warm greetings from Hamburg,Nina

Dear Julie, greetings from Hamburg Marriott Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey. It was a pleasure to see that you enjoyed your stay with us. Regarding the mattress, we will check your room, as we have the Marriott bed in each of the rooms including the topper. Thanks again for your feedback and we are looking forward welcoming you again.MariaRooms Controller

Dear Sven, Thank you for taking the time for this review. We are happy that you enjoyed your time with us and look forward to welcoming you back in the future. Best regards, Guest Services

Dear guest, Thank you for taking the time to leave this review. Best regards.

Hallo Torben Sachmann, herzliche Grüße aus dem Renaissance Hamburg Hotel! Vielen Dank, dass Sie unseren Gästefragebogen beantwortet haben um uns Ihre Erfahrung zukommen zu lassen. Ich habe mich sehr gefreut zu erfahren, dass Sie einen rundum schönen Aufenthalt bei uns hatten.Mit freundlichen Grüßen und guten Wünschen,Maria Multi Property Rooms Controlling SupervisorRenaissance Hamburg Hotel & Hamburg Marriott Hotel

Dear Jorgen, warm greetings from Hamburg Marriott Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey. It was a pleasure to see that you had an overall good stay with us. MariaRooms Controller

Dear Claus, warm greetings from Hamburg Marriott Hotel! Thank you very much for staying with us and for answering our guest satisfaction survey. It was a pleasure to see that you had an overall good stay with us. MariaRooms Controller