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Anmeldelser af Holiday Inn Guildford, an IHG Hotel

4 out of 5
Holiday Inn Guildford, an IHG Hotel
Egerton Road, Guildford, England

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 363 af i alt 956 anmeldelser" "
Bedømmelse på 8 − Udmærket. 373 af i alt 956 anmeldelser" "
Bedømmelse på 6 − Okay. 141 af i alt 956 anmeldelser" "
Bedømmelse på 4 − Dårligt. 50 af i alt 956 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 29 af i alt 956 anmeldelser" "

8,4/10

Rengøring

8,6/10

Service og personale

8,0/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

6/10 Okay

Henrik, København

Synes godt om: Rengøring
Ikke godt nok
Hotellet fremstår generelt lidt træt og nedslidt. Personalet er generelt venligt, men forekommer underbemandet. Da vi skulle køre tidligt blev vi lovet morgenmadsposer, men de var ikke lavet, som aftalt. Maden generelt OK. Værelset havde en OK størrelsen, men toilettet kunne ikke trække ud.
Svar fra Michelle Gillham den 20. jul. 2016
Kære Gæst , Tak for dit seneste ophold med os og for at tage sig tid til at give os værdifuld feedback . Jeg vil passerer dine kommentarer på de relevante ledere for deres gennemgang. Venlig hilsen, Jenny Creasey , Hotels PA Dear Guest, Thank you for your recent stay with us and for taking the time to provide us with valuable feedback. I will be passing your comments onto the relevant managers for their review. Kind regards, Jenny Creasey, Hotel's PA

6/10 Okay

Peter

Synes godt om: Rengøring
Short stay in Guildford
Average standard family hotel.

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
An unfortunate issue
This was the second time we stayed at this hotel in a week. Reception was a bit chaotic when we arrived, but we were offered early-bird breakfast bags because we were leaving early the following day. When we went down to check out the bags weren't ready and nobody had heard of them. A bit unfortunate, especially when traveling we small kids. Can do better next time.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Meets expectations
This is a good old fashioned Holiday Inn, friendly, clean and efficient. The rooms were of a good size, the breakfast buffet good. Basically, the hotel met our expectations for a good to average hotel. We can definitely recommend it if you just need a place to stay in reach of London and the South Downs.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A very nice stay
A very nice Hotel with a smiling reception and very helpfull

10/10 Fremragende

Joanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Simone Brinkworth den 21. maj 2024
Thank you for taking the time to review your recent stay.RegardsSimone

10/10 Fremragende

Abida

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff is amazing and I really enjoyed the experience
Overnattede 3 nætter i maj 2024
Svar fra Simone Brinkworth den 13. maj 2024
Thank you for your review.RegardsSimone

10/10 Fremragende

Aaron

A wonderful hotel and environment. The only downside was having to pay for parking. As a guest of the hotel that should have been free. Everything else was perfect.
Overnattede 1 nat i maj 2024
Svar fra Simone Brinkworth den 13. maj 2024
Thank you for your review.RegardsSimone

10/10 Fremragende

sandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Simone Brinkworth den 13. maj 2024
Thank you for your review.RegardsSimone

10/10 Fremragende

Joanne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic hotel. Staff were friendly and helpful. Hotel and area around hotel were very clean would definetly stay there again and highly reccommend to friends and family
Overnattede 1 nat i april 2024
Svar fra Simone Brinkworth den 26. apr. 2024
Thank you for taking the time to review your recent stay.RegardsSimone

6/10 Okay

Alwyne, Sturbridge

Rejste med partner
Synes godt om: Service og personale
No lifts in getting to the 2nd floor with no help in getting baggage to our room , the parking charge was crazy .
Overnattede 2 nætter i april 2024
Svar fra Simone Brinkworth den 13. maj 2024
Thank you for reviewing your recent stay.RegardsSimone

4/10 Dårligt

Christina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
How far away we were and we didn't have a good night sleep as children was very nosey
Overnattede 2 nætter i april 2024
Svar fra Simone Brinkworth den 15. apr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn GUILDFORD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.RegardsSimone

10/10 Fremragende

Michael

Overnattede 3 nætter i marts 2024
Svar fra Simone Brinkworth den 13. maj 2024
Thank you for your recent review.RegardsSimone

10/10 Fremragende

Vinti

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
value for money
Overnattede 3 nætter i marts 2024
Svar fra Simone Brinkworth den 3. apr. 2024
Thank you for your recent review.RegardsSimone

2/10 Forfærdeligt

Lesley

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I received a parking ticket/fee for £170.00 despite registering my car registration with reception on arrival and parking in a disabled parking bay. With a valid Disabled Badge.
Overnattede 2 nætter i december 2023
Svar fra Simone Brinkworth den 18. mar. 2024
Could I ask you to contact me at the hotel so I can review with yourself.RegardsSimone Brinkworth

8/10 Udmærket

Shirley

Synes godt om: Rengøring, service og personale
Overnattede 5 nætter i februar 2024
Svar fra Simone Brinkworth den 28. feb. 2024
Thank you for reviewing your recent stay.RegardsSimone

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Holiday inn guildford
Lovely clean big room ,cleaners emptied bins ,replaced refreshments ,towels etc ,good service ,would be nice to have plugs next to bed ,also passed onto reception that the guttering outside was over flowing during the rain and this was very noisey ( room 135 ,guildford) was quiet apart from that ,pool and jacuzzi very nice ,clean showers and changing rooms ,was a bit confused why all loungers around pool had reserved signs on them ? Surely whoever is in the pool should be able to use them ,all staff very friendly and helpful
Overnattede 2 nætter i februar 2024
Svar fra Simone Brinkworth den 28. feb. 2024
Thank you for taking the time to review your most recent stay.RegardsSimone

6/10 Okay

Jess

Overnattede 1 nat i februar 2024
Svar fra Simone Brinkworth den 26. feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn GUILDFORD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.RegardsSimone

2/10 Forfærdeligt

Nathan

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Don't stay here! rude staff and very tired rooms, dirty corridors. More like a trucker stop.
Overnattede 1 nat i februar 2024
Svar fra Simone Brinkworth den 26. feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn GUILDFORD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.RegardsSimone

6/10 Okay

Ward

Synes godt om: Rengøring, service og personale
Beware the twin rooms
All twin rooms are down in the basement. The corridor stank of weed which I reported to Reception. The breakfast is very good.
Overnattede 2 nætter i februar 2024
Svar fra Simone Brinkworth den 26. feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn GUILDFORD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.RegardsSimone

10/10 Fremragende

Maria

bar and lobby area are modern and really lovely for relaxing in. Rooms are comfortable and good size. We ate dinner and breakfast in the hotel and pleased with both. Health club a special star. Really enjoyed it. Stayed with two kids and got goody bags. Would love to stay again.
Overnattede 2 nætter i februar 2024
Svar fra Simone Brinkworth den 26. feb. 2024
Thank you for reviewing your recent stay.RegardsSimone

8/10 Udmærket

Charlotte

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Simone Brinkworth den 22. feb. 2024
Thank you for taking the time to review your recent stay.RegardsSimone

8/10 Udmærket

David

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Carparking charges
Hotel was good but not great. But because we didn't book direct with Holiday Inn we had to pay carparking fees.
Overnattede 4 nætter i februar 2024
Svar fra Simone Brinkworth den 22. feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn GUILDFORD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.RegardsSimone

10/10 Fremragende

Vicki

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Simone Brinkworth den 22. feb. 2024
Thank you for reviewing your recent stay.RegardsSimone

10/10 Fremragende

Matthias

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 11 nætter i februar 2024
Svar fra Simone Brinkworth den 26. feb. 2024
Thank you for reviewing your recent stay.RegardsSimone

10/10 Fremragende

Adrian

Overnattede 1 nat i februar 2024
Svar fra Simone Brinkworth den 22. feb. 2024
Thank you for taking the time to review your recent stay.RegardsSimone

6/10 Okay

Anthony

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good hotel but you pay for parking
Hotel was nice, but being charged to park in the hotel car park is outrageous and I won't be returning because of this.
Overnattede 1 nat i februar 2024
Svar fra Simone Brinkworth den 15. feb. 2024
Thank you for taking the time to review your recent stay.RegardsSimone

10/10 Fremragende

Gilly

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Simone Brinkworth den 13. feb. 2024
Thank you for taking the time to review your stay.RegardsSimone

8/10 Udmærket

Mike

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Simone Brinkworth den 2. feb. 2024
Thank you for taking the time to review your recent stay.RegardsSimone

6/10 Okay

Gill

Synes godt om: Service og personale, værelsets komfort
One night stay
Lovely large room, great bed but room was to hot for sleeping & could not turn down air conditioning low enough even with window open. Bathroom not very clean & shower head not adjustable which is no good when you don't want to get your hair wet
Overnattede 1 nat i januar 2024
Svar fra Simone Brinkworth den 29. jan. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn GUILDFORD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.RegardsSimone

10/10 Fremragende

Alison

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel had a nice flow to it. Nice interior. Reasonable rooms with big bed. Breakfast was really gorgeous, well cooked. Bar area spacious and plenty of seating and tables to work on. It was conveniently placed for our group who were there to attend an event at a nearby Technology Centre. Would definitely stay again.
Overnattede 1 nat i januar 2024
Svar fra Simone Brinkworth den 25. jan. 2024
Thank you for taking the time to review your recent stay with us. I hope we can welcome you back soon.RegardsSimone

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The worst. Don't go. It's really dirty, the rooms are from another century. Run
Overnattede 3 nætter i januar 2024
Svar fra Simone Brinkworth den 22. jan. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn GUILDFORD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.RegardsSimone

10/10 Fremragende

Richard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Grea stay
Great stay both myself and wife enjoyed it.I was having hospital treatment nearby so it combined business with pleasure. Hotel was very clean, good atmosphere, great food, and comfortable will book again regards Richard Anderson
Overnattede 1 nat i januar 2024
Svar fra Simone Brinkworth den 15. jan. 2024
Thank you for taking the time to review your recent stay.RegardsSimone

10/10 Fremragende

Jeremy

Synes godt om: Rengøring, service og personale
Bathroom in room 253 was a little tired. loose shower handle. But otherwise stay was very nice.
Overnattede 4 nætter i januar 2024
Svar fra Simone Brinkworth den 12. jan. 2024
Thank you for taking the time to review your recent stay.RegardsSimone

8/10 Udmærket

Gwyn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All good; reception and dining/breakfast staff really good. Thank you.
Overnattede 1 nat i januar 2024
Svar fra Simone Brinkworth den 12. jan. 2024
Thank you for taking the time to review your recent stay.RegardsSimone

10/10 Fremragende

Steve

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic hotel with a lovely breakfast
Overnattede 2 nætter i november 2023
Svar fra Simone Brinkworth den 12. jan. 2024
Thank you for taking the time to review your recent stay.RegardsSimone

8/10 Udmærket

Peter

Overnattede 1 nat i december 2023
Svar fra Simone Brinkworth den 12. jan. 2024
Thank you for taking the time to review your recent stay.RegardsSimone

10/10 Fremragende

Jonathan

Overnattede 1 nat i januar 2024
Svar fra Simone Brinkworth den 12. jan. 2024
Thank you for your review. I hope we get to welcome you again soon.RegardsSimone

8/10 Udmærket

Stephanie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room a little dated also carpets worn in hallway. Breakfast was great Staff pleasant
Overnattede 1 nat i december 2023
Svar fra Simone Brinkworth den 8. jan. 2024
Thank you for your review. I hope to welcome you back very soon.RegardsSimone

10/10 Fremragende

Matthew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent hotel - would recommend without reservation.
Overnattede 1 nat i december 2023
Svar fra Simone Brinkworth den 5. dec. 2023
Thank you for taking the time to review your recent stay.RegardsSimone

10/10 Fremragende

Louise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Simone Brinkworth den 5. dec. 2023
Thank you for taking the time to review your recent stay.RegardsSimone

6/10 Okay

Juliana

Synes godt om: Værelsets komfort
Synes ikke om: Rengøring
Overnattede 4 nætter i november 2023
Svar fra Simone Brinkworth den 5. dec. 2023
Thank you for taking the time to review your recent stay.RegardsSimone

10/10 Fremragende

Wai Fan Doris

Overnattede 3 nætter i november 2023
Svar fra Simone Brinkworth den 8. jan. 2024
Thank you for your review. I hope to welcome you back soon.RegardsSimone

8/10 Udmærket

Paul

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice location,off the main road so no traffic noise,ideal for relaxing.Clean with friendly staff
Overnattede 1 nat i november 2023
Svar fra Simone Brinkworth den 21. nov. 2023
Thank you for taking the time to review your recent stay.RegardsSimone

2/10 Forfærdeligt

Olga

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Horrible service
Overnattede 2 nætter i november 2023
Svar fra Simone Brinkworth den 21. nov. 2023
I am sorry that you have experienced "Horrible Service" however I can see that we have you as a no show for your stay.Please let me know how we can help or how we can rectify this feedback.RegardsSimone Brinkworth

8/10 Udmærket

Keith, Murrells Inlet

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was comfortable and clean but everything would benefit from a spruce up. Easy parking, access to A3. Would stay again.
Overnattede 3 nætter i november 2023
Svar fra Simone Brinkworth den 20. nov. 2023
Thank you for your review.RegardsSimone

10/10 Fremragende

Justine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Would def come back
The hotel and the staff weee amazing, nothing was too much hassle, the room was clean, the pool was clean my daughter loved it! The food was also really good.
Overnattede 2 nætter i november 2023
Svar fra Simone Brinkworth den 13. nov. 2023
Thank you for taking the time to review your recent stay.RegardsSimone

6/10 Okay

Amit

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Simone Brinkworth den 13. nov. 2023
Thank you for reviewing your stay.RegardsSimone

4/10 Dårligt

Miss

Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Shower not working !
Stayed here before and all was good. Complimentary crisps and chocolate a nice touch. BUT early morning, trying to wash hair before an appointment --- Shower did not work, bath tap did but would not change to shower head---nightmare as I have very long hair ! No shower gel in holder either. Jack on check in was excellent. Told chap on checkout day of shower problems.
Overnattede 1 nat i november 2023
Svar fra Simone Brinkworth den 3. nov. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn GUILDFORD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.RegardsSimone

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes ikke om: Rengøring
Room had a slight smell of sick.
Overnattede 1 nat i oktober 2023
Svar fra Simone Brinkworth den 3. nov. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn GUILDFORD.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at the hotel.RegardsSimone