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Anmeldelser af Guildford Manor Hotel & Spa

4 out of 5
Guildford Manor Hotel & Spa
Newlands Corner, Guildford, England

Anmeldelser

7,0

Godt

Bedømmelse på 10 − Fremragende. 199 af i alt 785 anmeldelser" "
Bedømmelse på 8 − Udmærket. 237 af i alt 785 anmeldelser" "
Bedømmelse på 6 − Okay. 176 af i alt 785 anmeldelser" "
Bedømmelse på 4 − Dårligt. 94 af i alt 785 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 79 af i alt 785 anmeldelser" "

7,6/10

Rengøring

7,2/10

Service og personale

8,0/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

7,6/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Carly

Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Really thin walls so could hear everything next door. Staff dont want to listen. The only good thing is the pool area
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Alistair

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The location of the property is beautiful. The service is good and staff very helpful. The food was ok but not worth the cost, basically overpriced. The cleanliness was very poor. Our room had a filthy bathroom blind and only one bedside lamp which did not work.
Overnattede 1 nat i maj 2024

6/10 Okay

Susan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I stayed for a night with my daughter, there was no lift, but the staff carried my case up for me, we had a snack and drink, which I was shocked at £12 for a single gin, we used the jacuzzi which was lovely but very crowded with a group of 6 ladies, a hen party I think. We had dinner which was delicious and very good service. I did not sleep well due to the noise of the people above me coming in banging around, the room next to me I could here them talking in the afternoon, walls so thin, the grounds are beautiful and we got to see the peacock, I would not stay again though.
Overnattede 1 nat i maj 2024

6/10 Okay

David

Forretningsrejsende
Synes godt om: Overnatningsstedets tilstand og faciliteter
No vat receipt given. They stated had a 24 hour service desk to obtain this on check out and they haven't. So still waiting on a email for this which is putting me behind on end of month expenses. Not alot of choice on the menu but luckily there's a nice Italian at the end of the drive
Overnattede 1 nat i april 2024

8/10 Udmærket

Bruce

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

10/10 Fremragende

Thomas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very good
Overnattede 1 nat i april 2024

6/10 Okay

Pene

Rejste i en gruppe
No shelf in shower to hold shower gel/shampoo. No mat in shower to prevent slipping. No handle in shower to hold onto.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Patricia

Overnattede 1 nat i april 2024

8/10 Udmærket

Jasper

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel had a nice spacious feel to it. My single room was comfortable, fine for me anyway. I liked the dining room.
Overnattede 1 nat i april 2024

8/10 Udmærket

Kevin, Leamington Spa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely property and gardens, staff were helpful and friendly. 1 or 2 things in the room needs some maintenance, the shower/bathtub fittings were coming loose. There was a couple of steps going down into the bathroom at the top of those stairs there was an aluminium strip coming up which was a bit of a trip hazard and the sofa in the room was really badly sunken in making it very uncomfortable. That being said the room was clean, beds were comfortable, and we had a good couple of nights sleep. For the amount of money it costs to stay here though I'd have expected better attention to the maintenance of some aspects but overall it was a good stay.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Marc, Lincoln

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good but old fashioned
Overnattede 1 nat i april 2024

6/10 Okay

Mel

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Really enjoyed our stay and the surrounding area is stunning. Good walks just across the road 👍
Overnattede 1 nat i april 2024

10/10 Fremragende

Enkel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had a great stay with my partner. Staff would friendly and accommodating will definitely be booking to stay again. Beautiful view from bedroom, lovely spa facilities and lovely decor. Rooms and areas clean and stylish.
Overnattede 1 nat i april 2024

8/10 Udmærket

Mark

Rejste med partner
Spa and pool staff superb, restaurant staff not too good at the job. Hotel room walls very thin and you can hear next room very clearly
Overnattede 1 nat i marts 2024

8/10 Udmærket

Robert

Synes godt om: Rengøring, service og personale
Looked very nice inside and outside Hotel but the room I stayed in was dark and looked tired. Was nice to see a Peacock roaming around outside.
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Chris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

6/10 Okay

Anthony

Overnattede 1 nat i februar 2024

4/10 Dårligt

Adam

Overnattede 1 nat i februar 2024

10/10 Fremragende

Tali

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

10/10 Fremragende

Francis

Overnattede 1 nat i februar 2024

10/10 Fremragende

James

Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Otto

Overnattede 1 nat i februar 2024

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
I had an incredibly peaceful and enjoyable stay. The property is breathtakingly beautiful, with stunning grounds that are sure to leave you in awe. To top it off, the staff were incredibly courteous and went above and beyond to make my stay even more memorable.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Gary

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Stephanie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

8/10 Udmærket

Vanessa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Peaceful staycation just outside of London!
Stayed for two nights with my 4 and 6 year old spacious family room and my children enjoyed using the pool which was 1.2m so my 6 year old could swim the whole length! I had missed interpreted that kids are not allowed to use the pool between 10-4 so was greatful that they let us use it during those hours as I had nothing planned on that particular day! Unfortunately I wasn’t able to call down to reception using the phone in the room and had to call using my mobile and I did report the bath tub plug didn’t seem to work and was told maintenance would come take a long however they didn’t during our stay so my girls couldn’t have a bath! Overall lovely hotel with beautiful grounds and friendly staff! Also love that we could walk to Newlands corner from the hotel only a 7 mins walk with children and do the trails the views where breathtaking!
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Aisha

Overnattede 1 nat i februar 2024

8/10 Udmærket

David

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

4/10 Dårligt

Kim

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
Room smelt of stale cigarette smoke Lack of lighting outside made it feel dangerous and unsafe walking from the car park to the main hotel My room was directly above the gym and I could hear the thrum of the treadmill The corridor outside the room smelt strongly of chlorine from the pool Gym didn't open until 7am so I couldn't use it Paid for room on check-in & then before I could go to my room the management insisted they take an additional £50 hold on my card for "incidentals" (which I said I wouldn't be needing) due to "hotel policy" The room itself was clean & the bed comfortable
Overnattede 1 nat i februar 2024

8/10 Udmærket

John

Overnattede 1 nat i februar 2024

8/10 Udmærket

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 3 nætter i januar 2024

10/10 Fremragende

Mitsos

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice and amazing i spend very amazing short h
The weather was not so good but the out side jacuzzi was amazing with hot steaming stuff is very kindly Nice room Nice breakfast 5 🌟🌟🌟🌟🌟
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Sarah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

10/10 Fremragende

Pratik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

6/10 Okay

Nerys

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

6/10 Okay

Kevin

Rejste med familie
Synes godt om: Faciliteter
Lots of stairs to some rooms and no lift Our room was quite spacious
Overnattede 2 nætter i januar 2024

8/10 Udmærket

MISS

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Well managed, great spot.
Really accommodation helpful staff who offered a discount due to pool refurbishment and waived the late checkout fee. I would recommend it.beautiful grounds and lots of quirky touches. Great breakfast and flexible attentive staff. I would go back when fully open - could have done with a lift but the staff carried the baggage which was also generous.
Overnattede 1 nat i januar 2024

8/10 Udmærket

Pina

Rejste med familie
Synes godt om: Rengøring, service og personale
Our stay.
Staff were amazing However the signal beds was very uncomfortable- headboards made of hard wood and a large heavy wooden footer not allowing feet to hang over if your a tall person. I’m 5.7’ my son 6.1’ Twin room. Had to ask for extra heater as the room was freezing to start with. Pool in spa not working so disappointing. Nice breakfast and staff were very helpful and accommodating throughout.
Overnattede 1 nat i januar 2024

8/10 Udmærket

Madeleine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent value for money
Exceptional good value- we enjoyed a swim and sauna before dinner in the restaurant where the staff were friendly and efficient. The room was spotless and comfortable. Would definitely return!
Overnattede 1 nat i december 2023

6/10 Okay

Ken

Synes ikke om: Værelsets komfort
The room was small. No choice about when the room would be serviced. Water too cold. No minibar. Pool ridiculously cold and the jacuzzi was not working one day. surprise twelve and a half percent surcharge on meals. When I mentioned the pool a I was told that many others had said the same thing. No suggestion that they would do anything about it! i would not stay again.
Overnattede 2 nætter i december 2023

6/10 Okay

Melanie

Overnattede 1 nat i december 2023

8/10 Udmærket

Jacky

Overnattede 1 nat i november 2023

6/10 Okay

Juan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room is cold and the heating does not work, we use a small one and electric heating but that does not heat everything, very nice but cold at night
Overnattede 1 nat i november 2023

10/10 Fremragende

Riccardo

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Swimming pool, hot tub, gim, restaurant, free parking
Overnattede 1 nat i november 2023

6/10 Okay

Colin

Rejste i en gruppe
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023

4/10 Dårligt

Peter

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Needs some serious attention to service & quality.
Manor Hotel is an OK spa if every worked as it should, as for the Dining experience, if you want first class service, outstanding food, I would highly recommend Carlo`s just 100yds from the Hotel. The executive room was pretty awful, the breakfast was Cold, and being asked what time we wanted to book for Breakfast on a relaxing week-end, surely not.
Overnattede 2 nætter i november 2023

10/10 Fremragende

Christopher

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Spa hotel near guildford
The hotel is spa type hotel with spa amenities free and for a fee. The toom was adequate for a couple or two friends. Good buffet breakfast for an extra fee. Good location for lindon or heathrow airport.
Overnattede 4 nætter i november 2023

10/10 Fremragende

Miss v d

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i november 2023

10/10 Fremragende

ADRIAN

Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Customer service excellent as was the food, good use of spa, will definately stay over again.
Overnattede 1 nat i november 2023