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Anmeldelser af Rodos Palace Hotel

5 out of 5
Rodos Palace Hotel
Trianton Avenue, Ixia, Rhodes, Rhodes Island

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 104 af i alt 270 anmeldelser" "
Bedømmelse på 8 − Udmærket. 67 af i alt 270 anmeldelser" "
Bedømmelse på 6 − Okay. 55 af i alt 270 anmeldelser" "
Bedømmelse på 4 − Dårligt. 27 af i alt 270 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 17 af i alt 270 anmeldelser" "

8,0/10

Rengøring

7,6/10

Service og personale

8,0/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

6,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Chris

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023

6/10 Okay

Anders

Synes godt om: Rengøring, service og personale
Overnattede 12 nætter i juli 2019
Svar fra Katerina Manoussaki Public Relations Manager den 2. aug. 2019
Dear Mr Anders, Thank you! We are happy to read that you enjoyed our hospitality as well as our facilities and services. Awaiting to welcome you again, giving us the opportunity to make also your next stay with us an unforgettable one. With kind regards, Katerina Manoussaki Public Relations Manager

6/10 Okay

Verificeret rejsende

Synes ikke om: Rengøring, værelsets komfort
Alt for ringe til et 5 stjernet hotel
Det er mere et 3 stjernet hotel. Kan ikke se hvor de 5 stjerner kommer fra. Vi fik beskidte håndklæder, store pletter med enten chokolade eller andet brun stads. Vores værelse var med to enkelt senge sat sammen til en, fair nok, lige indtil de ruller fra hinanden fordi de er med hjul der ikke kan låses fast!!? Hvad er meningen... Vi havde aftensmad med I vores bestilling, det kunne de ikke se, vi ente med selvbetalt aftensmad. Lang kø til morgenmad hver morgen, nogle gange stod vi I kø for at finde ud af at vi så skal rykke over i et andet spiserum. Også lang kø til elevatorerne op til værelset, da der er op til 17 sal, bruger mange elevatoren. På mystisk vis kan den springe din sal over, og det kan næsten ta en krig at komme op på værelset igen. Det værste er når man har glemt noget. Der er ikke det store omkring, udover nogle restauranter og stranden, meget lækre strandstole/senge, tilhøre restaurant mod venstre i forhold til hotellet. Derudover er det meget tomt på hotellet, da vi var der i juli. Der sker ikke så meget, barer og restauranter er tit tomme. Der kan dog være shows engang imellem. Ikke opvarmet pool.
Overnattede 7 nætter i juli 2019
Svar fra Katerina Manoussaki Public Relations Manager den 21. jul. 2019
Dear valued guest, Having read your feedback we can only express our apologies for not being informed and not being able to make your stay an enjoyable one, as we can assure you that it was not to our intention to make you feel bad or leave our hotel with such an unpleasant impression. We really hope to welcome you back again at the near future giving us the opportunity to improve your impression about our facilities and services.. With regards, Katerina Manoussaki Public Relations Manager

6/10 Okay

Karoline

Synes godt om: Værelsets komfort
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i juli 2019
Svar fra Katerina Manoussaki Public Relations Manager den 15. jul. 2019
Dear Karoline, Thank you for taking the time to review your stay with us. Allow us to express our sincere apologies for not meeting your expectations and enjoy your vacation in full. We will be very happy if we could have the opportunity to welcome you again upon your next visit to Rhodos. With our best regards, Katerina Manoussaki Public Relations Manager

4/10 Dårligt

Verificeret rejsende

Synes godt om: Rengøring
Synes ikke om: Service og personale, værelsets komfort
Overnattede 7 nætter i august 2018
Svar fra katerina manoussaki den 16. aug. 2018
Dear valued guest, Thank you for your feedback! We are really sad that you did not enjoy your holiday in our hotel at the maximum. Even more we regret that we were not informed during your stay regarding your dissatisfaction, as we would have the chance to find a solution in order to satisfy your preferences. We do hope that you will decide to give us another opportunity to welcome you as esteemed guest of ours and assure you that this time we will do our best to offer you the holiday experience that you really deserve. With appreciation, Katerina Manoussaki Public Relations Manager

6/10 Okay

I H Duncan

Rejste i en gruppe
Synes godt om: Værelsets komfort
Synes ikke om: Rengøring
Room in need of refurbishment Breakfast could do better. Bed was comfortable
Overnattede 7 nætter i september 2023

6/10 Okay

Mary

Rejste i en gruppe
Synes godt om: Værelsets komfort
Synes ikke om: Rengøring
Todos palace stay
Rooms badly in need of refurbishment. Breakfast was horrible so much so only went twice. Most staff friendly but a few serving in downstairs bar are unpleasant
Overnattede 7 nætter i september 2023

4/10 Dårligt

Sylvie

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
5 Sterne… alles nur geklaut? Aufgepasst!!! Hände weg von diesem Hotel. Wir reisen sehr viel, so ein schlechtea Hotel ist mir noch nie untergekommen. Glücklicherweise hatten wir nur mit Frühstück gebucht…. und dieses war unter aller S….. aufgelöster Puder für O-Saft, Apfelsaft usw. Total übersüsst. Rührei war auch nur Puder mit Wasser. Vom Reat nicht zu sprechen. Bei schönstem Wetter musste man innen essen, da keine Restaurantterrasse zur verfügung stand. Pool und Liegen einfach nur ekelhaft und nicht genug zur Verfügung. Wir waren 2 Mal in diesem Hotel, zum ersten und zum letzen Mal!!!!!!! :-(((((((
Overnattede 7 nætter i september 2023

4/10 Dårligt

Nurit

Overnattede 3 nætter i august 2023

8/10 Udmærket

Despina

Rejste med familie
Synes godt om: Service og personale, faciliteter
This is our 3rd stay at Rodos Palace. We have always stayed in a garden suite or a bungalow rather than the main hotel block. This year we stayed in a bungalow again. They are spacious and the grounds around the bungalows are well maintained. They are also very quiet. However, we have noticed that the bungalows have started to look 'tired' and could definitely benefit from a refurbishment. Although the main hotel pool is lovely, you cannot get a bed at the pool if you aren't up extremely early. This is despite a sign at the pool asking guests not to leave towels/belongings on beds prior to 10am and then returning to their rooms. The sign says belongings will be removed if this happens. Everyone ignores those signs and the hotel does not take any action. This is disappointing when you are looking for a sunbed and the vast majority are unoccupied at 10 with just a bottle of suncream or towel on them!
Overnattede 9 nætter i august 2023

8/10 Udmærket

Elias

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location
Overnattede 4 nætter i august 2023

10/10 Fremragende

Tsewi

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2023

4/10 Dårligt

GEORGE

Overnattede 2 nætter i august 2023

2/10 Forfærdeligt

johnny

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was a complete disappointment, it did not fulfill any of our expectations, the people in the front desk were rude and have unclean rooms, they don’t clean the bathrooms, floors or change the bed sheets, all they bed sheets are always stained.
Overnattede 5 nætter i august 2023

2/10 Forfærdeligt

GEORGE

Synes ikke om: Rengøring
Overnattede 5 nætter i august 2023

10/10 Fremragende

elaine

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Old furniture but very good food nice view friendly staff , near the nicer beach in town I drive all over the iland the beach in front of the hotel is one of the best . Breakfast is very nice to
Overnattede 5 nætter i august 2023

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 14 nætter i juli 2023

6/10 Okay

Neetu

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
This is a lovely hotel but it could do with some maintenance. The staff were friendly, especially Dimitris. There were quite a few niggles in our room, like the AC could have been cooler, the shower kept over flooding, ants in the kitchen. The breakfast had variety but it was average. We had an amazing private pool in our block so felt relaxed. Overall, we didn’t allow these issues to get in the way. We had a wonderful break. The hotel really stepped up when the wildfires happened and provided food and shelter for all those affected. Hat off to them!
Overnattede 7 nætter i juli 2023

6/10 Okay

Georgian

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Definitely not a 5 star hotel. 3 at best.
Overnattede 5 nætter i juli 2023

10/10 Fremragende

Sylvia

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i juli 2023

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i juli 2023

6/10 Okay

Tommy

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Overnattede 9 nætter i juli 2023

10/10 Fremragende

Dimitrios, woodside

Synes godt om: Rengøring
Overnattede 4 nætter i juli 2023

2/10 Forfærdeligt

Marian

Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Staff are so rude and unhelpful specially in the bars, drinks are so bad too and the bar attender at the teracce bar was so rude
Overnattede 3 nætter i juli 2023

6/10 Okay

Kangmoon, Madison

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Old facilities
Overnattede 4 nætter i maj 2023

8/10 Udmærket

Tajima

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
it's nice!
Overnattede 4 nætter i maj 2023

6/10 Okay

Ei

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
シャワールームのドアがうち向きに開くようになっており、女性子供では取り残される可能性がある。
Overnattede 1 nat i april 2023

4/10 Dårligt

Morteza

Overnattede 5 nætter i marts 2023

10/10 Fremragende

Chantelle

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i marts 2023

6/10 Okay

Adele

Synes godt om: Rengøring, værelsets komfort
Quick birthday break.
Very young slightly rowdie crowd staying there. Wasn't what we expected. Nice renovated room,clean and modern. Food in buffet restaurant was ok. Very warm weather, had to find a place away from the main pool as different people had music blaring from their speakers. Very reasonable quick break for my birthday. Shame no sun beds on the beach. Nice staff. Very out of season so the area was very quiet, no other hotels open. Many restaurants /shops were closed. Outside pool was freezing and the indoor pool wasn't in use. Plenty of sun beds out of season, probably wouldn't want to be there in summer. Have stayed at much better five star hotels. Definitely get sea view and premium room which has been renovated.
Sea view from our balcony.
Overnattede 4 nætter i marts 2023

4/10 Dårligt

Elnaz

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Not worth the price or the stars
Upon arrival, we were checked in, no issue, no mention of additional charges, only the tourist tax. We then realised drinks not included with meals so we had to pay extra. There was no mention of an additional £15 charge per night. Overall, we ended up paying an additional approx £60 on top of our reservation fee. Not warned when checked in. Hotel is clean and beautiful but a lot of resources were closed. At the bar, you are pressurised to order drinks if you want to enjoy entertainment. Rooms are decent, modern and clean. Our toilet door would not open once closed. So we had to open the door from outside. The bathroom door would not close leaving a gap which the floor very slippery. The lights would randomly switch off and on at night which was scary at the beginning. There is a generator that runs early in the morning which is very very disturbing. No aircons in rooms. Only heater that is set to 27 (centrally). I would rate this hotel 3 or 4. I wouldn’t return to the hotel again. Definitely not worth the price. I was fooled by the pictures and the 5 star, but I didn’t get a 5 star service. What upsets me the most is that there were not honest about additional fees and surprised us on check out whilst taxi was waiting outside to take us back to the airport. I didn’t even have an opportunity to ask for an explanation or a chance to speak to a manager/supervisor.
Overnattede 2 nætter i marts 2023

8/10 Udmærket

Nyah

Rejste i en gruppe
Overnattede 2 nætter i marts 2023

10/10 Fremragende

Makis

Overnattede 1 nat i marts 2023

6/10 Okay

Vincenzo

Synes godt om: Rengøring
Caotico e affollato
Albergo per famiglie numerose e di conseguenza poco adatto a chi ricerca privacy e tranquillità. A mio avviso non è da ritenersi un vero 5 stelle . Piscina interna da evitare per sovraffollamento.
Overnattede 4 nætter i august 2022

10/10 Fremragende

Benjamin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i november 2022

2/10 Forfærdeligt

Jessica

Overnattede 7 nætter i august 2022
Svar fra Katerina Manoussaki Public Relations Manager den 26. aug. 2022
Dear Jessica, Thank you for your time to share your feedback with us. Allow us to express our disappointment for not meeting your expectations and for any inconvenience you have faced. As we cannot understand what exactly created such an impression and low rating regarding our hotel, we are kindly asking you to contact us for more information.It is our hope to welcome you back,Best regards,

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i juli 2022
Svar fra Katerina Manoussaki Public Relations Manager den 8. aug. 2022
Dear valued guest, Thank you for your rating! It is really rewarding to know that we managed to meet your expectations. Awaiting to welcome you back and create another beautiful experience for you. Best regards,

8/10 Udmærket

Ossi

Overnattede 3 nætter i juli 2022
Svar fra Katerina Manoussaki Public Relations Manager den 5. aug. 2022
Dear Ossi, Thank you for your rating! We are happy that you enjoyed your holiday with us and that you left our Hotel with such a positive impression about our facilities and services. We all look forward to the honor of welcoming you back. With our best regards from sunny Rodos

8/10 Udmærket

Daniel

Synes godt om: Overnatningsstedets tilstand og faciliteter
Opolerad diamant
Bra överlag men det finns lite att jobba på, hissarna klarar inte att hantera antalet gäster och man får stå och vänta ganska länge ibland. Delar av hotellet är fortfarande inte renoverade. Bor man ovan våning 8 är allt superfräscht! (Vi bodde på 14 våningen) Överlag är det lite för mycket gäster och de känns inte som att hotellet kan hantera det till 100 %.
Overnattede 9 nætter i juli 2022
Svar fra Katerina Manoussaki Public Relations Manager den 1. aug. 2022
Dear Daniel,Thank you for this kind review, regarding your recent stay with us at Rodos Palace Hotel. We are happy to read that you overall had a very nice stay with us and that you enjoyed many aspects of the hotel. Your remarks have been appreciated. It was our pleasure having you with us and we are looking forward to welcome you back in the near future! Kind regards,

8/10 Udmærket

Caroline

Overnattede 2 nætter i juli 2022
Svar fra Katerina Manoussaki Public Relations Manager den 1. aug. 2022
Dear Caroline, Thank you for your time to rate us! We are really happy that you have enjoyed your stay to our premises. It will be our pleasure to welcome you back and create another beautiful experience for you. Kind regards,

10/10 Fremragende

Morten

Overnattede 1 nat i juli 2022
Svar fra Katerina Manoussaki Public Relations Manager den 1. aug. 2022
Dear Morten, Thank you for your rating! It is really rewarding to know that we managed to meet yur expectations. Awaiting to welcome you back and create another beautiful experience for you. Best regards,

6/10 Okay

miles

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not what was expected
Disappointed that a five star rated hotel, offered only a buffet service dinner option. Not notified of this at check-in. Not made clear at booking time that hotel would be shared with all inclusive bookings! Standard of accommodation was superb.
Overnattede 2 nætter i april 2022
Svar fra Katerina Manoussaki Public Relations Manager den 1. aug. 2022
Dear Miles, Thank you for your feedback. We are happy that you enjoyed some aspects of your stay and at the same time quite concerned regarding dissatisfaction with restaurant options. We operate 6 dining halls, two main restaurants, "12 Nissia" our fine dining restaurant and 3 themed restaurants, "Meze" with Greek cuisine, "Bel Passo" for Italian tastes and "Alexander's food Trails" for multicultural flavors, all with a different cuisine, their own operational times and a specific number of tables. We really wish you had contacted us regarding your remarks as we would have assisted you in thw most efficient way in order to fullfill your expectations. We are looking forward to welcoming you back in the near future. Warm regards,

6/10 Okay

Jesse

Forretningsrejsende
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Not good
Wouldnt call it five star hotel. Reception people very rude, not saying hi hello or anything. During you speak to them they start to speak each others in the middle of your sentence. Hotel is quite old, and everything seems to be falling apart. Room is nice but bed feels like 80 century and keeps loud gringy noice if you move on bed. Breakfast was also from 80 century and nothing good to say about. Overall 3/10
Overnattede 2 nætter i oktober 2021
Svar fra Katerina Manoussaki Public Relations Manager den 1. aug. 2022
Dear Jesse, Thank you to for taking the time to post your feedback further to your stay with us. Referring to our team members, your comments were quite surprising for us especially since we have welcomed on our team many young well experienced and fully motivated members striving to provide a superior service experience to each customer. At the same time, we consider your comments about the Mediterranean food quite unfair since we proudly provide the best quality and variety of Rhodian cuisine. It is surprising that you did not find any food up to your preferences in any of our 6 dining halls. In any way, we hope you will give us another opportunity to offer you the holiday experience you deserve! With kind regards,

10/10 Fremragende

miro

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Really good location, ecellent service, everything close like old town and beach. restaurants and bars. only one thing was minus was aircone, it seasm it didnt cool down even make sounds.
Overnattede 1 nat i september 2021
Svar fra Katerina Manoussaki Public Relations Manager den 1. aug. 2022
Dear Miro, Thank you for this wonderful review regarding your stay at Rodos Palace Hotel. We are delighted to read you had a beautiful stay with us! All your amazing comments about our food, hotel facilities and staff have been appeciated. Thank you for your remarks which will are really constructive. Awaiting to welcome you back again. With best wishes,

6/10 Okay

Thomas

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Second visit and sadly not as good an experience. Had to move rooms once to get air con that actually worked. Rooms are getting tired and in need of upgrade. Cleaners poor. Lots of facilities weren’t open and you have to pay extra €10 per visit to use the gym.
Overnattede 14 nætter i august 2021
Svar fra Katerina Manoussaki Public Relations Manager den 1. aug. 2022
Dear Thomas, Thank you for your preference! We are really sad reading these comments. Allow us to apologize for any inconvenience you faced and to thank you for bringing all above issues to our attention. In our constant efforts to improving our facilities and services, feedback like yours is really important. We hope to welcome you back again upon your next trip to Rodos. Don’t hesitate to contact us for further arrangements. With regards,

8/10 Udmærket

David

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 7 nætter i august 2021
Svar fra Katerina Manoussaki Public Relations Manager den 1. aug. 2022
Dear David, Thank you for your rating! We are pleased that you had a great time and enjoyed our facilities and services upon your trip to Rhodes. It would be our pleasure to welcome you back soon! With appreciation,

10/10 Fremragende

Maria

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was an amazing experience! 5 stars!!!!
Overnattede 2 nætter i august 2021
Svar fra Katerina Manousaki Public Relations Manager den 1. aug. 2022
Dear Maria,Thank you for having chosen Rodos Palace Hotel as your holiday retreat. We were thrilled to read that you have enjoyed so much your vacation. It is a pleasure and an incentive to continue our good work when our attentive service is kindly acknowledged and we are thankful for that. We are looking forward to welcoming you soon, offering you the chance of yet another amazing experience! Best regards,

8/10 Udmærket

Belinda

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i juli 2021
Svar fra Katerina Manousaki Public Relations Manager den 1. aug. 2022
Dear Belinda, Thank you for your rating! We are happy that you enjoyed your holiday with us and that you left our Hotel with such a positive impression about our facilities and services. We all look forward to the honor of welcoming you back. With our best regards from sunny Rodos,

6/10 Okay

Hadar

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i juli 2021
Svar fra Katerina Manousaki Public Relations Manager den 1. aug. 2022
Dear Hadar, Thank you for your time to rate us. We are looking forward to welcoming you soon, offering you the chance of even more beautiful experience for you. Best regards,

6/10 Okay

Jan

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Overnattede 1 nat i juli 2021
Svar fra Katerina Manoussaki Public Relations Manager den 1. aug. 2022
Dear Jan, Thank you for your time to rate us. We are looking forward to welcoming you soon, offering you the chance of even more beautiful experience for you. Best regards,