Udendørsområde

Anmeldelser af Mitsis Selection Laguna

5 out of 5
Mitsis Selection Laguna
Anissaras, Hersonissos, Crete Island

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 447 af i alt 657 anmeldelser" "
Bedømmelse på 8 − Udmærket. 162 af i alt 657 anmeldelser" "
Bedømmelse på 6 − Okay. 28 af i alt 657 anmeldelser" "
Bedømmelse på 4 − Dårligt. 14 af i alt 657 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 6 af i alt 657 anmeldelser" "

9,2/10

Rengøring

9,4/10

Service og personale

9,2/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

samuel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
fantastc
Overnattede 1 nat i april 2022
Svar fra Mitsis Laguna Resort and Spa team den 10. apr. 2022
Dear Guest, Many thanks for being our guest and for posting your wonderful rating. We look forward to welcoming you back at Mitsis Laguna Resort & Spa! With kind regards,

10/10 Fremragende

Stine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
meget anbefalelsesværdigt!
Dejligt hotel, fine og rene værelser. Rigtig god mad og meget hjælpsomt personale. Lidt meget larm fra den store pool med daglig DJ og også lidt høj aftenunderholdning, men boede heldigvis i den modsatte ende af hotellet hvor der var dejlig stille 😊
Overnattede 10 nætter i september 2020
Svar fra The Mitsis Laguna resort and spa team den 4. okt. 2020
Dear Stine. We thank you fro your high rating and your nice comments. It is with our great pleasure to see that you had a memorable stay in our Mitsis Laguna resort and spa and we hope to see you in future again. With kind regards

10/10 Fremragende

Thomas, Helsingør

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Virkeligt godt hotel
Der er virkeligt tale om et godt hotel, hvor både mad og service er uovertruffen. Eneste bitte-små minusser er, at området er lidt kedeligt, så med mindre man booker ture eller lejer en bil, er der ikke andet at lave end at ligge ved poolen. Hvis man vil spise på en af hotellets restauranter, bortset fra den store, skal man booke i forvejen via deres hjemmeside. Der bliver hurtigt fuldt booket, så den bedste metode er, at booke lige efter midnat, hvor de frigiver en ny dags reservationer. Venter man til om morgenen med at booke, kan der nemt være "udsolgt".
Overnattede 7 nætter i juni 2019
Svar fra Mitsis Laguna Resort & Spa Team den 13. jul. 2019
Dear Thomas, We are really thankful for your review. Thank you very much for coming to our Mitsis Laguna Resort & Spa. We would like to welcome you again in near future. Kind Regards, Mitsis Laguna Resort & Spa Team

10/10 Fremragende

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lækkert dejligt hotel - kun 20 min fra lufthavnen
Fantastisk dejligt hotel! Dog vil vi sige at der mangler noget håndtering omkring pool området, med babyer i bar numse og vandet var meget salt
Overnattede 7 nætter i juli 2018
Svar fra Guest Relations den 12. aug. 2018
Dear Guest, Thank you for choosing Laguna Resort and Spa for your holidays and for sharing your experience online! Be sure, your comment has been taken to our serious consideration. We are looking forward to seeing you soon back! Kind regards, Laguna Resort and Spa Team

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt
Overnattede 3 nætter i juni 2018
Svar fra Guest Relations den 5. jul. 2018
Dear Guest, Thank you very much for a great rating and a great review regarding your stay at Laguna Resort and Spa! We hope to welcome you back in the future! Kind regards, Laguna Resort and Spa Team

10/10 Fremragende

Parmjot

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel, everything from rooms to food to staff was excellent. Drinks are also excellent and not the cheap stuff you usually get with all inclusives. Having the restaurants within the hotel is very convenient and the food there is also great. Added bonus of having a desert restaurant which stays open into the night.
Overnattede 6 nætter i maj 2024
Svar fra Laguna Management Team den 26. maj 2024
Dear Parmjot, Thank you for your wonderful review! Your kind words about our rooms, food, and staff are greatly appreciated. We're glad you enjoyed the high-quality drinks and our restaurants. We look forward to welcoming you back soon!

8/10 Udmærket

Robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i maj 2024
Svar fra Laguna Management Team den 26. maj 2024
Dear Robert, your satisfaction is our top priority, and we look forward to welcoming you again soon. Kindest regards,

10/10 Fremragende

Alison

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property was pristine. The staff were helpful and friendly. I would highly recommend Mitsis Laguna for anyone looking to relax and enjoy the beauty of Crete.
Overnattede 5 nætter i april 2024
Svar fra Laguna Management Team den 12. maj 2024
Dear Alison, Thank you for your review! We're thrilled to hear you enjoyed your stay at Mitsis Selection Laguna and found the property pristine with helpful and friendly staff. We look forward to welcoming you back for another relaxing experience in the beauty of Crete! Kind regards,

8/10 Udmærket

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 10 nætter i april 2024
Svar fra Laguna Management Team den 11. maj 2024
Dear Daniel, Thank you for your feedback. We are looking forward to seeing you back soon! Kind regards,

10/10 Fremragende

Chere

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was fantastic. The spa was amazing. The a la carte dining options are better than the main dining.
Overnattede 4 nætter i april 2024
Svar fra Laguna Management Team den 11. maj 2024
Dear Chere, We're thrilled to hear that you had a fantastic experience with us! It's wonderful to know that you enjoyed the spa. Providing exceptional culinary experiences is important to us. Thank you for your kind words, and we look forward to welcoming you back for another fantastic stay! Kind regards,

10/10 Fremragende

yosef

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place
Overnattede 3 nætter i april 2024
Svar fra Laguna Management Team den 11. maj 2024
Dear Yosef, We're thrilled to hear that you enjoyed your time with us! Thank you for your kind words we hope to welcome you again soon! Kind regards,

10/10 Fremragende

Sudha

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice property for all inclusive resort.
Overnattede 7 nætter i marts 2024
Svar fra Laguna Management Team den 11. maj 2024
Dear Sudha, Thank you for your positive feedback we strive to create a welcoming and enjoyable experience for all our guests. We hope to welcome you back soon. Kind regards,

10/10 Fremragende

Ja'Da

Overnattede 4 nætter i april 2024
Svar fra Laguna Management Team den 18. maj 2024
Dear guest,Thank you for the positive feedback! It was a pleasure having you with us and we hope to welcome you back, whenever your travels bring you back to Crete!Kindest regards,Management TeamMitsis Selection Laguna

10/10 Fremragende

saurabh sachin

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing pool, friendly staff and good food
Overnattede 7 nætter i april 2024
Svar fra Laguna Management Team den 11. maj 2024
Dear Guest, We're thrilled to hear you had an amazing experience and enjoyed the friendliness of our staff along with our delicious cuisine and facilities! Thank you for your kind words we look forward to welcoming you back soon. Kind regards,

8/10 Udmærket

Marie-Claire

Overnattede 7 nætter i april 2024
Svar fra Laguna Management Team den 11. maj 2024
Dear Guest, We greatly appreciate your feedback. Hosting you was a pleasure, and we look forward to welcoming you again in the future. Kind regards,

10/10 Fremragende

Simon

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel. Not much around the local area. Good walking along the coastline.
Overnattede 7 nætter i april 2024
Svar fra Laguna Management Team den 11. maj 2024
Dear Simon, Thank you for your kind words! We're glad you appreciated the beauty of our hotel and the coastal walking opportunities. We understand the desire for local amenities and will take your feedback into consideration. We are looking forward to welcoming you back soon! Kind regards,

10/10 Fremragende

Mutia Tamara

Overnattede 7 nætter i april 2024
Svar fra Laguna Management Team den 11. maj 2024
Dear Guest, Thank you for the positive feedback. We are looking forward to seeing you back soon! Kind regards,

6/10 Okay

Alexander Lloyd

Synes godt om: Service og personale
Overnattede 4 nætter i april 2024
Svar fra Laguna Management Team den 11. maj 2024
Dear Alexander, We greatly appreciate your positive feedback and we look forward to welcoming you again in the future. Kind regards,

10/10 Fremragende

Stefanie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i marts 2024
Svar fra Laguna Management Team den 11. maj 2024
Dear Stefanie, Thank you for the positive feedback. It was a pleasure to host you and we hope to have this opportunity again in the future. Kind regards,

10/10 Fremragende

Yan, Germantown

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The food in the theme restaurants was excellent!
Overnattede 3 nætter i marts 2024
Svar fra Laguna Management Team den 11. maj 2024
Dear Yan, We're delighted to hear you enjoyed the culinary experience at our theme restaurants! Excellence in dining is a priority for us, and we're glad it added to your overall enjoyment. We hope to have the opportunity to welcome you again in the future. Kind regards,

10/10 Fremragende

Matthew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overall excellent, but some more options for entertainment in the evenings would be good.
Overnattede 5 nætter i marts 2024
Svar fra Laguna Management Team den 11. maj 2024
Dear Matthew, Thank you for your feedback! We'll certainly consider adding more evening entertainment options for an even better experience. We hope to welcome you back soon. Kind regards,

2/10 Forfærdeligt

David

Overnattede 6 nætter i august 2023

10/10 Fremragende

Marlina Simbolon De

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We would love to come back!
Overnattede 7 nætter i oktober 2023

10/10 Fremragende

Justin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i oktober 2023
Svar fra Laguna Management Team den 11. nov. 2023
Dear Justin, Thank you for the positive feedback! We can't wait for your next visit!Kind regards,

8/10 Udmærket

Jana

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I’d give 5* to kids club facilities & staff. Great entertainments, safe conditions, lovely and friendly staff. Restaurant options, menu and service were also great. Only downside is it was difficult to get a booking for certain restaurants. Cons The hotel looks a bit worn out, especially rooms, sun beds and spa area. Bare minimum was done when cleaning rooms. Repetitive meals in main restaurant, limited food choices especially for people with food allergies Overall we had a pleasant stay, although it didn’t always feel as luxury 5* holiday
Overnattede 7 nætter i oktober 2023
Svar fra Laguna Management Team den 3. nov. 2023
Dear Jana, Thank you for sharing your experience! We're thrilled to know your family enjoyed the kids' club and our entertainment program. Our Guest Relations is always happy to assist our guests with their table reservations. Please be assured that your feedback will be passed on to the relevant departments. We hope to welcome you back soon.Kind regards,

8/10 Udmærket

jane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Would not rate 5 stars but still pleasant stay. Very hard to book specific restaurants and buffet seemed repetitive
Overnattede 5 nætter i oktober 2023
Svar fra Laguna Management Team den 29. okt. 2023
Dear Jane, Thank you for your review and for choosing us for your holidays. We are glad that you had a pleasant stay. Our Guest Relations is always happy to assist our guests with their table reservations. Kindly note that regarding the Main restaurant, we follow a cyclic program to ensure variety. Moreover, thematic nights take place to enhance the culinary experience. It was a pleasure to host you and we hope to have this opportunity again in the future. Kind regards,

10/10 Fremragende

charles

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic holiday stay
Overnattede 7 nætter i oktober 2023
Svar fra Laguna Management Team den 28. okt. 2023
Dear Charles, Thank you for your rating and for sharing your amazing photo! It was a pleasure having you with us and we hope to welcome you back, whenever your travels bring you back to Crete! Kind regards,

10/10 Fremragende

stuart

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel is amazing , rooms faultless . Main restaurant food and staff are great . Only let down is the pool bars and booked restaurants ,they lack character and a personal touch which the others have in abundance. Kids swimming pool is great and life guard (Mary) lovely. Kids shows are also very good entertainment.
Overnattede 7 nætter i oktober 2023
Svar fra Laguna Management Team den 27. okt. 2023
Dear Stuart, Thank you for your kind words about our amazing hotel and excellent rooms. We're delighted to hear that you enjoyed the main restaurant's food and we appreciate your compliments on our exceptional staff. Your feedback will be passed on to the relevant departments. It's wonderful to read your comments regarding the kids' swimming pool as well as a member of our team, along with the kids' shows providing excellent entertainment. We hope to welcome you back soon.Kind regards,

10/10 Fremragende

Pabitar

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Its an amazing location beautiful views of the sea. So close to the sea and very accessible too.
Overnattede 6 nætter i oktober 2023
Svar fra Laguna Management Team den 27. okt. 2023
Dear Guest, We're thrilled to hear that you had an amazing experience at our beautiful location, enjoying the stunning sea views. We appreciate your positive feedback and look forward to welcoming you back for more memorable moments by the sea in the future.Kind regards,

10/10 Fremragende

Idan

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay, great value, friendly service. Just watch out form the stuff driving the carts at night too fast through the resort.
Overnattede 7 nætter i august 2023
Svar fra Laguna Management Team den 22. okt. 2023
Dear Idan, Thank you for choosing our resort for your holidays and for sharing your feedback. We're delighted to hear that you had a great stay and found value in our services.Please be assured that we will pass your feedback on to the relevant departments. We hope to welcome you back in the future for another great experience.Kind regards,

10/10 Fremragende

Eloise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely stay
We had an amazing stay at Mitsis laguna in Crete. Our room was well designed and equipped with everything we need. The food was brilliant and lots of choice, we especially enjoyed eating at the Italian, cretan and Asian restaurants. Staff were friendly and attentive. We will definitely be trying more Mitsis hotels!
Overnattede 7 nætter i oktober 2023
Svar fra Laguna Management Team den 17. okt. 2023
Dear Eloise,Thank you for sharing your amazing experience at the Mitsis Laguna! We're delighted that you had a wonderful stay and found your room well-designed and equipped to meet your needs. It's great to hear that you enjoyed the brilliant food options and the wide range of choices, with special mentions for the Italian, Cretan, and Pan-Asian restaurants. Your kind words regarding our friendly and attentive staff are much appreciated. We look forward to hosting you at the Mitsis Hotels in the future and providing you with more fantastic experiences. Kind regards,

10/10 Fremragende

Lukas

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ein wunderschöner Urlaub..Alles an Speisen und Getränke, was man sich nir vorstellen kann. Selbst beim Pool und am Strand ist Bedienung. Personal ist immer sehr freundlich. Wir haten das Zimmer oberhalb des Eingangsbereich, da war es in der Nacht offt sehr laut. Die Zimmer sind schlecht gedämmt, man hört alles was im Haus passiert.
Overnattede 9 nætter i oktober 2023
Svar fra Laguna Management Team den 13. okt. 2023
Dear Lukas, Thank you for your feedback! We're delighted to hear that you had a beautiful vacation and enjoyed the wide variety of food and drinks available. Your compliments on our friendly staff are much appreciated. Please be assured that your feedback will be passed on to the relevant departments. We hope to welcome you back for another wonderful stay in the future. Kind regards,

10/10 Fremragende

Wolf

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i oktober 2023
Svar fra Laguna Management Team den 10. okt. 2023
Dear Guest, Thank you for the positive feedback. We are looking forward to seeing you back soon!Kind regards,

10/10 Fremragende

idan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great vacation in Mitsis
Everything was 10/10!!!
Overnattede 3 nætter i september 2023
Svar fra Laguna Management Team den 3. okt. 2023
Dear Idan, Thank you for your positive feedback! We are excited that everything was to your satisfaction! We look forward to the opportunity to welcome you back in the future. Kind regards,

10/10 Fremragende

Mario

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really enjoyed our stay. Family friendly property. The beach in front of the property was not great but you could walk to a much nicer beach. I would suggest perhaps having a train or something to transport guests to the nicer beach.
Overnattede 3 nætter i september 2023
Svar fra Laguna Management Team den 17. sep. 2023
Dear Mario, Thank you for taking the time to share your views regarding your recent stay with us. We are excited to hear that you really enjoyed your stay! Kindly note that our beach is sandy pebbled and the best entrance to the sea is at the third gate of the hotel, where the Kids' pool is located. Your comments and suggestions are highly appreciated and will be taken into consideration. We look forward to welcoming you back again soon! Kind regards,

10/10 Fremragende

INES

Rejste med partner
Synes godt om: Service og personale, faciliteter
Très beau complexe, on s'y sent extrêmement bien. Le personnel est aux petits soins, vraiment adorable ! Le buffet n'est pas top mais les restaurants sont excellents. Les chambres, notamment la salle de bain mériterait d'être rafraîchie, la propreté des chambres est aussi perfectible pour un 5 étoiles. Petit bémol sur les lumières des couloirs et les clims allumées non stop (pensons à la planète). Des activités et concerts sont proposés c'est top !
Overnattede 6 nætter i september 2023
Svar fra Laguna Management Team den 16. sep. 2023
Dear Ines,Thank you for your review and for choosing us for your holidays. We appreciate your compliments on our staff and we are happy to see that you remained satisfied with our activities as well as our entertainment program. It was a pleasure to host you and we hope to have this opportunity again in the future. Kind regards,

10/10 Fremragende

Karen Louise

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff who all seem to go out of thier way to help, rooms modern and clean with nice extras. Plenty of space. Very varied food choices at all times of day & night.
Overnattede 7 nætter i september 2023
Svar fra Laguna Management Team den 13. sep. 2023
Dear Karen, Thank you for writing your lovely review and we appreciate your compliments on our very friendly staff as well as the variety of our food offerings. It was a pleasure to host you and we hope to have this opportunity again in the future. Kind regards,

10/10 Fremragende

Danny

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel, great facilities, didn't leave the resort once. Extremely accommodating - the kids club is fantastic!
Overnattede 6 nætter i september 2023
Svar fra Laguna Management Team den 13. sep. 2023
Dear Danny,Thank you for sharing your views regarding your recent stay with us. It is nice to see that our facilities met your expectations! We hope to have the opportunity to welcome you again in the future. Kind regards,

10/10 Fremragende

Said

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Personal sehrrr extrem freundlich. Super Familienhotel.
Overnattede 8 nætter i september 2023
Svar fra Laguna Management Team den 11. sep. 2023
Dear Said, Thank you for your lovely review and for choosing us for your holidays. Being more than accommodating and helpful but also extremely kind and friendly are some of the values of hospitality we believe in! We are looking forward to your return. Kind regards,

10/10 Fremragende

Hernan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i august 2023
Svar fra Laguna Management Team den 2. sep. 2023
Dear Hernan, Thank you for the positive feedback! It was a pleasure having you with us and we hope to see you again in the near future!Kind regards,

10/10 Fremragende

THOMAS FRANCOIS

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tout est excellent: prestations, service, propreté, activités
Overnattede 9 nætter i august 2023
Svar fra Laguna Management Team den 20. aug. 2023
Dear Thomas, Thank you for your amazing review. it is nice that everything was to your satisfaction. We look forward to welcoming you again soon! Kind regards,

10/10 Fremragende

Vincent

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place is really fabulous, everything is perfect, personnel are very Kind, helpfull and professional. The prestation are more than we could expect.
Overnattede 7 nætter i august 2023
Svar fra Laguna Management Team den 20. aug. 2023
Dear Vincent, Thank you for your lovely review and for your excellent comments regarding our team! It was a pleasure having you with us and we hope to welcome you back, whenever your travels bring you back to Crete! Kind regards,

6/10 Okay

Ali

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Service og personale
1- STRAND VOLLER KLEINE FELSEN.. KINDER HABEN KEINE CHANCE ZUM SCHWIMMEN.. DAS STRAND VOR DEM HOTELWAR NICHT GENIESSBAR. 2- AUTO VERMIETER "ANSA" IN HOTEL FAHRZEUG AM LETZTE TAG WAR DAS KUPPLUNG AM ENDE UND NICHT ERWÄHNT ZUM GLÜCK BRAUCHEN WIR DAS AUTO NUR ZUM FLÜGHAFEN. 3- HABEN WIR IMMER WENIG SEIFEN UND SHAMPOO IN HOTELZIMMER 3- LEIDER KEINE 5 STERNE WERT
Overnattede 7 nætter i august 2023

10/10 Fremragende

Christos

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A wonderful holiday at the Mitsis Laguna! The best hotel with the best staff! My family and I spent 11 nights at the Mitsis Laguna and had the most amazing and relaxing holiday. The hotel itself is great with excellent facilities, very clean and with great dining options. The food served at all the restaurants was of an excellent quality, tasty and plentiful. Most importantly, all the staff were amazing! Very friendly, attentive and made us feel very welcome. They all went out of their way to make sure we were looked after. For me this sets the hotel head and shoulders above the rest. Thank you very much to the whole Team! Far too many too many to personally name, but a special thanks goes to; Panayiotis – manager; Alexandros – manager; Babis – reception; Giorgos – buffet; Dimitris - à la carte; Panayiotis - à la carte; Antonis – Cretan; Spyros – Italian; Johnny – Asian; Matheos - beach bar; Lefteris - beach bar; Petros - pool bar; Apostolis - security; Iliana - night bar. We hope to be back to your fantastic hotel in the near future.
Overnattede 11 nætter i juli 2023
Svar fra Laguna Management Team den 5. sep. 2023
Dear Christos, Thank you for your lovely review and for choosing us for your holidays. We are excited to see so many members of our team mentioned by name in your comments! They will be thrilled to know that they made a positive impact in your experience! It was a pleasure to host you and we hope to have this opportunity again in the future. Kind regards,

10/10 Fremragende

Marco

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tiene una excelente atención de todos los empleados. Muy buen lugar, buena comida, buena atención!!!
Overnattede 3 nætter i august 2023
Svar fra Laguna Management Team den 16. aug. 2023
Dear Marco, Thank you for your excellent review. Creating unforgettable memories and experiences for our guests is our top priority, and we are happy that we achieved this with you. We are looking forward to seeing you again in the near future!Kind regards,

10/10 Fremragende

Mahari

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The best thing about this hotel is the service. The best i have seen. Everyone is professional and friendly. There is nothing in the area within walking distance but 10 mins taxi drive to Hesronesou lots of bars and restaurants to cater for all ages. Definitely recommend the hotel.
Overnattede 7 nætter i august 2023
Svar fra Laguna Management Team den 14. aug. 2023
Dear Mahari,Thank you for your review and of course for recommending us. Your compliments on our service are much appreciated. It was a pleasure having you with us and are looking forward to welcoming you back soon!Kind regards,

10/10 Fremragende

Oded

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i august 2023
Svar fra Laguna Management Team den 14. aug. 2023
Dear Oded, Thank you for the perfect rating. It was a pleasure having you with us and we are looking forward to seeing you back soon!Kind regards,

6/10 Okay

Eleri

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i august 2023
Svar fra Laguna Management Team den 14. aug. 2023
Dear Eleri, Thank you for your feedback. We would have been more than happy to assist you with any inconvenience you may have faced. Kind regards,

10/10 Fremragende

Mike

Synes godt om: Overnatningsstedets tilstand og faciliteter
Amazing service
Overnattede 3 nætter i august 2023
Svar fra Laguna Management Team den 13. aug. 2023
Dear Mike, Thank you for your review and for your compliment on our service. It was a pleasure having you with us and we hope to see you back soon!Kind regards,

8/10 Udmærket

Martin Bruce

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel is well setup, the various restaurant options is a welcoming variant from the buffet option, sushi bar is nice with a preset platter and no bookings required, my advice is to take beach shoes if you are going to venture into the sea due the rock surface.
Overnattede 14 nætter i juli 2023
Svar fra Laguna Management Team den 13. aug. 2023
Dear Martin, Thank you for your review and for choosing us for your holidays. We are happy that we met your culinary expectations. Kindly note that our beach is sandy pebbled and the best entrance to the sea is at the third gate of the hotel, where the Kids' pool is located. We hope to welcome you again to our hotel. Kind regards,