3 udendørs pools, parasoller, liggestole
Tjek tilgængelighed

Anmeldelser af Mitsis Rodos Maris

5 out of 5
Mitsis Rodos Maris
Kiotari, Rhodes, Rhodes

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 170 af i alt 303 anmeldelser" "
Bedømmelse på 8 − Udmærket. 93 af i alt 303 anmeldelser" "
Bedømmelse på 6 − Okay. 25 af i alt 303 anmeldelser" "
Bedømmelse på 4 − Dårligt. 13 af i alt 303 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 303 anmeldelser" "

8,8/10

Rengøring

9,0/10

Service og personale

8,4/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i oktober 2018
Svar fra Guest Relation den 28. okt. 2018
Thank You very much for you 5 start. Kind Regards

10/10 Fremragende

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk - der kommer vi helt sikkert igen!
Kan ikke blive bedre! All-inklusive er virkelig ALL. Privat strand med pizza stenovns bageri, samt hotdog og toast i baren som laver gode drinks. 4 restauranter med bl.a. a la carte som også er inkl. Super super super!!!
Overnattede 1 nat i juni 2018
Svar fra Guest Relations den 13. jun. 2018
Dear Mr Brian, thank you very much for your recommendation. We really appreciate it. We wish to meet you again in the near future. Best regards

10/10 Fremragende

Simon

Overnattede 2 nætter i november 2023

10/10 Fremragende

Christian

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr schöne und gepflegte Anlage, obwohl diese etwas in die Jahre gekommen ist. Check In und Out war super schnell und freundlich. Die Angestellten in den Restaurants und Bars sind extrem freundlich, zuvorkommend und aufmerksam. Ein super großes Lob an die Mitarbeiter vin der Strandbar. Das Speisen Angebot ist vielfältig und abwechslungsreich. Die Spezialitäten Restaurants sind absolut empfehlenswert.
Overnattede 7 nætter i oktober 2023

6/10 Okay

Brice

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Nice but...
Aging hotel not at the usual level of quality of the other Mitsis hotels in Greece. Location is however great and staff very friendly. Food at the main was average maybe because this was the end of the season.
Overnattede 1 nat i november 2023

10/10 Fremragende

Sophie

Overnattede 7 nætter i oktober 2023

8/10 Udmærket

Hannah

Rejste med partner
Synes godt om: Rengøring
Overnattede 6 nætter i september 2023

8/10 Udmærket

Marcella

Rejste med partner
Synes godt om: Service og personale, faciliteter
Thoroughly enjoyed our stay, lots of dining options with great food and excellent service. Also fabulous range of drinks and cocktails with attentive bar and waiting staff. The only only downfall was the cleaning of room each day was a little poor, forgetting basics such as toilet roll and the ants were persistent. It was also a struggle to get a seat in the evenings to watch the live entertainment, which was also really good.
Overnattede 7 nætter i september 2023

10/10 Fremragende

Bonnie

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff at this hotel were amazing and couldn’t do enough to help you. The food was excellent - so much choice and superb quality. The drinks were great too. Lovely relaxing holiday!
Overnattede 7 nætter i september 2023

4/10 Dårligt

Ariel

Rejste i en gruppe
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nit a 5 stars hotel, service isn’t good at all.
The hotel is not a 5 stars hotel, it is very old and look very bad. The reception wasn’t available even though we called 3 times at different times. The service wasn’t good at all- they didn’t explain anything about the hotel in our arrival, the forgot to give us bracelets, and everything was really bad.
Overnattede 3 nætter i august 2023

10/10 Fremragende

Pasquale

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Soggiorno perfetto!!!
Overnattede 19 nætter i august 2023

10/10 Fremragende

Christian

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice spot and great beach. We`ve enjoyed our stay.
Overnattede 7 nætter i august 2023

8/10 Udmærket

Valentin Constantin

Overnattede 7 nætter i juli 2023

8/10 Udmærket

Mikael

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i juli 2023
Svar fra Mr. Vlachos General Manager den 7. aug. 2023
Dear Mikael,Thank you for the positive feedback.

10/10 Fremragende

mihai

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good facility, friendly personal and good food
Overnattede 7 nætter i juli 2023
Svar fra Mr. Vlachos General Manager den 7. aug. 2023
Dear Mihai,Thank you for the positive feedback.

10/10 Fremragende

Omri

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great experience
Overnattede 4 nætter i juli 2023
Svar fra Mr. Vlachos General Manager den 7. aug. 2023
Dear Omri,Thank you for the stellar review.

10/10 Fremragende

Antti

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i juni 2023
Svar fra Mr. Vlachos General Manager den 7. aug. 2023
Dear Antti,Thank you for the positive feedback.

10/10 Fremragende

Walter

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excelente servicio
Overnattede 3 nætter i juni 2023
Svar fra Mr. Vlachos General Manager den 7. aug. 2023
Dear Walter,Thank you for your kind words.We are looking forward to your next stay with us

10/10 Fremragende

Eftichia

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Utmärkt all inclusive. Personal trevligt och serviceinriktad.
Overnattede 4 nætter i juni 2023
Svar fra Mr. Vlachos General Manager den 7. aug. 2023
Dear guest,Thank you for the positive feedback. It has been a pleasure hosting you in our hotel.

8/10 Udmærket

Alain

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hôtel à conseiller pour sa proximité mer/ piscine Personnel très agréable . Diversité des repas extraordinaire. Gentillesse des serveurs notamment Géorgie qui parle français !!!! Ce qui est rare la bas Le manager a réagi agréablement suite à un problème de navette à l’aller en nous offrant le retour à l’aéroport : hôtel à conseiller 👍
Overnattede 6 nætter i juni 2023
Svar fra Mr. Vlachos General Manager den 7. aug. 2023
Thank you for your kind words! We're delighted you enjoyed the proximity to the sea, meals, and staff service. We look forward to welcoming you back.

10/10 Fremragende

Raphael Bös

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The only Thing that i can say is: It was perfect 😁
Overnattede 4 nætter i juni 2023
Svar fra Mr. Vlachos General Manager den 7. aug. 2023
Dear Raphael,Thank you for the positive feedback. We are looking forward to welcoming you back in the future.

6/10 Okay

Tiffany

Rejste med partner
Not as expected for a 5* hotel. Website misleading for menus. Creparie isn’t fully open yet so no waffles, basic crepe with choc or jam option. Pizzeria only a slice plain cheese. Pita gyros corner only two options of pork or falafel. Drinks - they do not follow the menu, over half not available. Incredibly frustrating as I’m can’t drink alcohol and there was only 2 mock tails out of the entire list with no reason why others not available. Room - not properly cleaned. Massive ant problem. Tested if the cleaners do clean the room by leaving a little bit of suncream on the floor - this wasn’t cleaned all week. The most unaceptable part was despite having “do not disturb” sign on door, on MULTIPLE occasions staff unlock the door and let themselves on. My partner was in the shower, I just got out the shower. We didn’t request maintenance, or anything. They just let themselves in!! (door was locked!)!We complained multiple times to reception and this wasn’t resolved and no one came back to us. Complete invasion of privacy and totally unacceptable. There was probably more times they let themselves in when we weren’t in the room! Rooms also very noisy. Pool loungers falling apart. The pool is salt water from the sea which is unpleasant. Okay for around 20 mins only. Perks include parking area. Most (not all) staff that speak English well enough are friendly and food is good. Overall not a 5* experience. More like 3* . Good enough for basic holiday, just not 5*.
Overnattede 14 nætter i maj 2023

10/10 Fremragende

Ian

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Assistance for disabled guests, very helpful.
Overnattede 7 nætter i maj 2023

8/10 Udmærket

Simone

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ein wunderschönes 5* All-Inklusiv-Hotel - ca 6 versch. Restaurants, 2-3 Snack-Bars, ca 5 Cafe/Cocktailbars, 3-4 Pools, direkt am Strand, Liegen gratis, Zimmer im Haupthaus mit Meerblick oder Bungalows, alles sauber und ordentlich, Zimmer gut ausgestattet (Balkon, Klimaanlage, TV mit dt. Programmen, Wasserkocher, Minibar, Fön, Bademantel, Hausschuh, Pflegeprod., Safe, Handtuchwechsel täglich, großer Schrank, ausreichend Bügel, Kissenwahl) tägl. Animationsprogramm, nettes Personal, immer freundlich! Nachteile - etwas weit von Rhodos entfernt - das meiste Personal spricht nur englisch - viele englische Gäste - leider wird man überall zum scannen aufgefordert um etwas zu erfahren (Speisekarte, Hotelplan, Tischreservierung in den A-la-Card-Restaurants usw.) - auch keinerlei Flyer oder ähnliches zu Betätigung auf der Insel!
Overnattede 7 nætter i maj 2023
Svar fra Mr. Vlachos General Manager den 15. maj 2023
Vielen Dank für Ihre positive Bewertung! Wir freuen uns, dass Ihnen unser wunderschönes 5-Sterne All-Inclusive-Hotel gefallen hat. Von den verschiedenen Restaurants, Snack-Bars und Cafe/Cocktailbars über die sauberen Zimmer mit guter Ausstattung bis hin zu den kostenlosen Liegen am Strand und den täglichen Animationen - es scheint, dass Sie einen angenehmen Aufenthalt hatten. Wir nehmen Ihr Feedback zur Kenntnis und werden die Sprachkenntnisse des Personals verbessern. Vielen Dank für Ihre Hinweise bezüglich des Scan-Vorgangs - wir werden dies überprüfen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

4/10 Dårligt

Ibtihal

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The property is poorly maintained and the rooms are not suitable for a 5* hotels No gym at this hotel as it’s advertised Disappointed
Overnattede 7 nætter i maj 2023
Svar fra Mr. Vlachos General Manager den 15. maj 2023
Dear Guest,We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address the issues you mentioned to improve our property. Thank you for bringing this to our attention.

8/10 Udmærket

Nileshkumar

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i april 2023
Svar fra Mr. Vlachos General Manager den 15. maj 2023
Dear Kumar,Thank you for your positive review! We're glad you enjoyed your stay and appreciate your feedback. We look forward to welcoming you back in the future.

6/10 Okay

Sara, Palo

Rejste med familie
Synes godt om: Rengøring
I had conflicting expectations for this hotel. The price is about 100 euro per night for two people (all inclusive) but it’s listed as a 5 star hotel. This is not a 5 star hotel. You get what you pay for. It’s fine. It seemed great for families with kids. However I went with my mother and it’s not really ideal for child-free guests. The guest services were challenging to coordinate with and were at times very slow. The food in the main dining area was actually quite good but it was nothing fancy. There was a dress code posted for dinner, but that’s a joke. It’s basically a glorified cafeteria and no one dressed up. We always dined right at opening, and by the time we left the dining room each night, there was a huge line of people waiting to get in with their fussy children. The close proximity to the beach was nice, the drinks were good - even though sometimes it was a good 20 minute wait to get a drink at the beach bar. There is an app for the resort, which when I asked the concierge several questions she told me to use the app, but the app wasn’t accurate about everything and didn’t have a live chat function. Also the hotel is about one hour away from Rhodes City, which is where most of the things to do are, so just know that when booking the hotel. Overall, it was fine. The room was spacious and comfortable. Housekeeping came every day. The food service staff were friendly. The food was good, if not anything special. I feel I got what I paid for, but not 5 star.
Overnattede 5 nætter i april 2023
Svar fra Mr. Vlachos General Manager den 15. maj 2023
Dear Sara,We understand that you had conflicting expectations regarding the hotel. We appreciate your feedback on various aspects, including the challenges with guest services coordination, the dining experience, and the proximity to Rhodes City. We will take your comments into consideration to make necessary improvements and ensure a more refined experience for all guests. We're glad to hear that you found the rooms spacious and comfortable, and that the food and service staff were satisfactory. Thank you for sharing your feedback, and we hope to welcome you back in the future.

8/10 Udmærket

Wolfgang

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Die Anlage liegt sehr schön, die Zimmer sind nicht mehr die neuesten, Steckdosen und USB-Anschlüsse fehlen. Duschen mit Warmwasser ist eine sehr langwierige Prozedur. Ansonsten absolut empfehlenswert; Verpflegung, Strandnähe und Freundlichkeit sind positiv hervorzuheben.
Svar fra Guest Relation den 6. dec. 2022
Dear Wolfgang,Thank you for taking the time to post your review regarding your recent holiday.we appreciate your kind feedback and we are scheduled to be fully renovated by the year 2024.we are looking forward to welcome you back soon

10/10 Fremragende

Ashley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Absolutely loved our stay!
Svar fra Guest Relation den 6. dec. 2022
Dear Ashley,thank you fo your kind words.we are looking forward welcoming you back next year

6/10 Okay

Dr. Lynn

Rejste med familie
Synes godt om: Service og personale
Schön gelegenes, leider schon etwas in die Jahre gekommenes Hotel. Wir hatten einen Bungalow mit Meerblick, was für 4 Personen viel zu eng war. Die Kinder mussten auf einem in 2 Teile auseinander gebauten viel zu kleinen, harten Schlaf-Sofa schlafen. Fenster kann man leider nicht kippen, nur komplett öffnen. Fliegengitter gibt es keine, sodass nachts alles voller Mücken ist. Im Bad kommt erst nach 10min warmes Wasser. Die Anlage an sich ist schön und gepflegt. Sowohl das Hauptrestaurant als auch die Themenrestaurants sind sehr gut. Hervorzuheben ist das durchweg extrem freundliche und hilfsbereite Personal!!
Svar fra Guest Relation den 6. nov. 2022
Thank you for spending your time writing a review for our hotel online. We apologize for not having met your expectations. It is very important for our philosophy, to be able to read about the aspects that did not fulfill our guests' expectations, in order to find specific solutions for the existing problems! Your comments and suggestions are highly appreciated and will be taken into consideration to improve our services and facilities. We hope this experience has not changed your views, and we look forward to welcoming you back to Rhodes in the near future!Kind Regards

10/10 Fremragende

Apostolos

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wir sind mit dem Hotel sehr zufrieden gewesen.Alle MitarbeiterInnen sind wirklich sehr zuvorkommend und serviceorientiert, ich kann es nur weiterempfehlen.
Svar fra Guest Relation den 5. nov. 2022
Thank you for choosing Mitsis Rodos Maris Resort & Spa for your stay! We truly appreciate your kind words regarding our team and are glad that you enjoyed your stay with us! Being hospitable and creating beautiful memories for our guests is what we try to excel at every day. It will be our pleasure to welcome you back and offer you more exceptional services & divine moments!Kind Regards

6/10 Okay

Joaquin

Rejste med partner
Synes godt om: Faciliteter
Die Unterkunft ist etwas in die Jahre gekommen, das Essen in den a la carte Restaurants ist vor allem im griechischen sehr lecker, ansonsten nichts besonderes. Die Mitarbeiter sind zum Teil nicht sehr freundlich, suchen gerne ausreden, was echt anstrengend und unnötig ist.
Overnattede 13 nætter i oktober 2022
Svar fra Guest Relation den 1. nov. 2022
Thank you for taking the time to share your rating with us.We appreciate any kind of feedback as it is an opportunity for us to improve our service quality.We hope to welcome you again at Mitsis Rodos Maris!Best regards

10/10 Fremragende

Sandip Jitendra

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was a great place to have a mini break for a few days. Food and drink was really good. The surrounding beach and area was enough to keep us entertained.
Overnattede 4 nætter i oktober 2022
Svar fra Guest Relation den 31. okt. 2022
Thank you so much for taking the time to leave us your very kind feedback after your time with us. We are absolutely thrilled that you spent a fantastic time with us. We hope that you are enjoying the remainder of the summer and we very much look forward to welcoming you back again in the near future!Best Regards

4/10 Dårligt

Tracy Ann

Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i oktober 2022

10/10 Fremragende

Elisavet

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Personal war super freundlich, Liegen am Strand ohne extra Bezahlung. Essen war abwechslungsreich und genug.
Overnattede 7 nætter i oktober 2022
Svar fra Guest Relation den 23. okt. 2022
Thank you so much for taking the time to leave us your very kind feedback after your time with us. We are absolutely thrilled that you spent a fantastic time with us. We very much look forward to welcoming you back again in the near future! Best Regards

10/10 Fremragende

Sousi

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hôtel très contemporain, literie confortable, espace propre. Nous avons eu l’option tout compris les restaurants, le bar pool sur place étaient fabuleux, cuisine spéciale et locale. La mer juste à côté dégage une belle vue depuis la chambre. Expérience à refaire, un vrai moment de détente et de découverte.
Overnattede 8 nætter i september 2022
Svar fra Guest Relation den 28. sep. 2022
Thank you so much for taking the time to leave us your very kind feedback after your time with us. We are absolutely thrilled that you spent a fantastic time with us. We hope that you are enjoying the remainder of the summer and we very much look forward to welcoming you back again in the near future! Best Regards

8/10 Udmærket

Tamara

Overnattede 11 nætter i september 2022

6/10 Okay

Kristian

Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 8 nætter i september 2022

10/10 Fremragende

Svetlana

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 12 nætter i september 2022

4/10 Dårligt

Jessie

Overnattede 7 nætter i august 2022
Svar fra Guest Relation den 11. sep. 2022
We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We hope to have the opportunity to welcome you back, so we can provide you with an exceptional experience. Best Regards

10/10 Fremragende

catherine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Séjour de rêve
Séjour irréprochable et mémorable au mitsis maris personnels souriant avenant nourritures de qualité bon cocktail tout était parfait
Overnattede 5 nætter i august 2022
Svar fra Guest Relation den 7. sep. 2022
Thank you so much for taking the time to leave us your very kind feedback after your time with us. We are absolutely thrilled that you spent a fantastic time with us. We hope that you are enjoying the remainder of the summer and we very much look forward to welcoming you back again in the near future!Best Regards

6/10 Okay

Ronald

Synes godt om: Rengøring
Te duur voor de kwaliteit
De prijs kwaliteit voor dit hotel is echt onder de maat. De status van de kamers is zeker geen 5 sterren kwaliteit, de enkele los tegen elkaar geschoven bedden verschuiven al bijna als je je omdraait, de matrassen zijn redelijk. De kamers zijn erg gehorig, vooral de badkamers en toiletten en onder open kier van de voordeur door hoor je alles en komen beestjes naar binnen. Er is overal eten en drinken beschikbaar, maar achteraf bleek dat je voor alle alla card restaurants vooraf via een app moest reserveren, minimaal 3 dagen, dus bij een kort verblijf moet je heel veel regelen om toch een tafel te krijgen. De hygiëne in het algemene restaurant is twijfelachtig, alle “schone” borden waren nog nat en de glazen roken naar vies oud afwaswater. De kwaliteit van het eten is ok, maar niet speciaal. Al met al is de prijs kwaliteit verhouding echt niet ok en vond ik het veel te duur. Volgende keer weer gewoon een normaal hotel en zelf gebruik maken van goede Griekse restaurants.
Overnattede 3 nætter i august 2022
Svar fra Guest Relation den 1. sep. 2022
Thank you for spending your time writing a review for our hotel online. We apologize for not having met your expectations. It is very important for our philosophy, to be able to read about the aspects that did not fulfill our guests' expectations, in order to find specific solutions for the existing problems! Your comments and suggestions are highly appreciated and will be taken into consideration to improve our services and facilities. We hope this experience has not changed your views, and we look forward to welcoming you back to Rhodes in the near future!Kind Regards

10/10 Fremragende

Ahmed Masood

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr tolles und angenehmes Hotel. Lage nicht so toll ( 1h mit dem Pkw nach Rhodos)
Overnattede 5 nætter i august 2022
Svar fra Guest Relation den 1. sep. 2022
It really was such a pleasure to welcome you to stay here with us at Mitsis Rodos Maris!We are happy that you had an enjoyable stay and we would love to welcome you back again soon! We remain at your disposal until such time!Kind Regards

10/10 Fremragende

Nilthon Jhon Rojas

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i august 2022

10/10 Fremragende

Clare

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely resort. Excellent food. Friendly and accommodating staff. One suggestion would be to have more for teenagers. I would recommend this resort.
Overnattede 7 nætter i august 2022
Svar fra Guest Relation den 20. aug. 2022
Thank you for choosing Mitsis Rodos Maris Resort & Spa during your recent visit to our island and for your kind rating! Your comments are highly appreciated! We strive for the highest quality in both product and service. Looking forward to welcoming you back in the nearest future!Kind Regards

2/10 Forfærdeligt

alexandra

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Dirty rooms, not enough sun beds by pool for the size of the hotel , rude staff, tired main building and pool area,
Overnattede 7 nætter i august 2022
Svar fra Guest Relation den 18. aug. 2022
We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We hope to have the opportunity to welcome you back, so we can provide you with an exceptional experience. Best Regards

10/10 Fremragende

Katerina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
First rate food and staff. Super clean. Beautiful surroundings. All staff are eager to please and respond well to any issues. Kept mini fridge well stocked daily and nice touches like wine and cakes left in room. If I were to be picky the beach and pool areas were too crowded meaning it was sometimes a struggle to find beds and umbrellas. On the whole though this is an excellent all-inclusive in a super luxurious hotel.
Overnattede 11 nætter i juli 2022
Svar fra Guest Relation den 12. aug. 2022
Thank you so much for staying at Mitsis Rodos Maris Resort & Spa and for posting your rating. We really appreciate it! Thank you for your feedback. Looking forward to welcoming you back! Kind Regards

4/10 Dårligt

fleur

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Tres déçue par cet établissement qui paraissait prometteur avec un bord de plage en accès direct, malheureusement on est loin du 5 étoiles et de la promesse du groupe Mitsis. L’hôtel est vieillot et vous attendez en permanence pour TOUT: une crêpe 30min d’attente, un verre jusqu’à 45 minutes le soir, un transat à la piscine? Impossible si vous arrivez après 9h alors qu’elle n’ouvre qu’à 10h mais tous les transats sont réservés par les clients qui retournent se coucher ou partent à la plage. En revanche des 17h30 le “surveillant de baignade” vous jette vos serviettes par terre pour ranger et vous fait comprendre qu’il faut partir alors que la piscine ferme à 19h. Le choix de nourriture au restaurant principal est décevant pour un 5, sauf si vous aimez les carrottes bouillies à l’eau et les frites CRUES. le matin il a fallu que je leur donne des conseils pour qu’ils s’organiser mieux et que l’on puisse avoir un mini pancacke en moins de 20min…. bref un établissement pas du tout à la hauteur de sq promesse. Pareil si vous comptez prendre un part de pizza sur la plage, une attente interminable en plein soleil! Concernant la chambre pas mieux de ce côté, une baignoire en décrépitude avec un rideau degueulasse à la place de la vitre cassée , des joints de ciments qui partent lorsqu’on se lave et même pas un réassort de savonnettes pour se laver les mains en 15jours!! Pareil pour le café en chambre et ne comptez pas avoir des draps changés! Plein de chocolat et sable, peu importe
Overnattede 14 nætter i juli 2022
Svar fra Guest Relation den 10. aug. 2022
We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We hope to have the opportunity to welcome you back, so we can provide you with an exceptional experience. Best Regards

4/10 Dårligt

Mahmoud reza

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Pas du tout à la hauteur de 5* Plutôt 3* pour le service La qualité des aliments Et l infrastructures
Overnattede 7 nætter i juli 2022
Svar fra Guest Relation den 7. aug. 2022
We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We hope to have the opportunity to welcome you back, so we can provide you with an exceptional experience. Best Regards

10/10 Fremragende

JABER

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i juli 2022