Indendørs pool, 2 udendørs pools, parasoller, liggestole

Anmeldelser af Mitsis Grand Hotel

5 out of 5
Mitsis Grand Hotel
Akti Miaouli and Papanikolaou, Rhodes, Rhodes Island

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 433 af i alt 814 anmeldelser" "
Bedømmelse på 8 − Udmærket. 276 af i alt 814 anmeldelser" "
Bedømmelse på 6 − Okay. 63 af i alt 814 anmeldelser" "
Bedømmelse på 4 − Dårligt. 28 af i alt 814 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 814 anmeldelser" "

8,8/10

Rengøring

9,2/10

Service og personale

8,6/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Anja

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Jeg har nu været på Mitsis 5 gange og jeg er vild med stedet . Personalet der yder den bedste service samt det store og lækre udvalg af mad og drinks . Kan kun anbefales herfra
Overnattede 7 nætter i oktober 2023
Svar fra Bistra, Guest Relations den 30. okt. 2023
Dear Anja,Thank you so much for your continued loyalty and for choosing Mitsis Grand Hotel. It's an absolute pleasure to hear about your delightful experiences with us.We are thrilled to know that our dedicated staff managed to exceed your expectations and provide you with outstanding service. Their commitment to ensuring our guests feel welcome and taken care of is something we take great pride in.We also appreciate your kind words regarding our diverse culinary offerings. We strive to provide a wide array of delicious and high-quality food and drinks to cater to the varying tastes of our esteemed guests.Your recommendation means the world to us. It's the greatest compliment to receive your endorsement, and we're incredibly grateful for your continued trust in us. We eagerly await your next visit and look forward to making it another exceptional stay for you at Mitsis Grand Hotel.Kind regards,

10/10 Fremragende

Vivi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i maj 2023
Svar fra Gianna, Guest Relations den 5. sep. 2023
Thank you very much for this amazing rating!

10/10 Fremragende

Majken munck

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Meget lækkert hotel. Værelser kan godt trænge til en bruch up. Skøn varieret mad og drikke.
Overnattede 10 nætter i juli 2022
Svar fra Bistra,Guest Relations den 23. jul. 2022
Dear Majken Munck, Thank you so much for having taken the time to post your impressions regarding your holiday at the Mitsis Grand Hotel. We truly appreciate your kind compliments towards our our delicious food and drinks! Your comments in regards to the room have been noted and will be evaluated for further improvement. Kind Regards,

10/10 Fremragende

Lene

Synes godt om: Rengøring, service og personale, værelsets komfort
Dejligt ophold
Dejligt ophold med super service. Der er stort udvalg i samtlige restauranter. Maden er rigtig god. Dog trænger værelser til at blive renoveret. Men alt er meget rent.
Overnattede 7 nætter i maj 2022
Svar fra Gianna, Guest Relations den 11. jun. 2022
Dear Dejligt, Thank you for your kind words about our hospitality. As we put great emphasis on extending a unique and outstanding service to our guests and we are glad to read that we have successfully achieved that during your stay with us. It makes us very happy to know that you have enjoyed your stay with us and experienced our top quality service and great food. We hope to welcome you again in the near future! Kind regards,

8/10 Udmærket

Palle

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Anden gang på Mitsis Grand Beach hotel. Forventningerne var høje og blev næsten indfriet, men må nok sige at den italienske og den asiatiske restaurant er meget lidt hyggelige bl.a. pga. en kæmpe larmende emhætte på den italienske, og store kedelige lokaler
Overnattede 6 nætter i oktober 2021
Svar fra Heidi, Guest Relations den 17. okt. 2021
Kære Palle, Tak for denne fine anmeldelse! Vi er glade for at høre at du var tilfreds med dit ophold her hos os. Vi tager selvfølgelig også din feedback med os for yderligere forbedringer. Vi håber at kunne velkomme dig tilbage igen snart! Med venlige hilsner,

10/10 Fremragende

Anette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel, alt hvad man har brug for 👌👍😆
Overnattede 7 nætter i september 2020
Svar fra Paulien, Guest Relations Manager den 29. sep. 2020
Dear Anette, Thank you for these kind words and positive feedback! We hope to welcome you again soon. Kind regards,

10/10 Fremragende

Lene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel med faktisk personale
Dejligt hotel med super personale der virkelig gør alt for at man føler sig tilpas.
Overnattede 7 nætter i september 2020
Svar fra Paulien, Guest Relations Manager den 21. sep. 2020
Dear Lene, Thank you very much for these kind words and positive review. All our staff put in their best efforts and they will be glad to read that their efforts are noticed. Kind regards,

10/10 Fremragende

Bo Baunsgaard

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bedste ferie nogensinde
Vi var afsted fra 6 til 13 september 2020, og vi havde et fantastisk ophold. Hotellet håndterer covid-19 restriktioner professionelt, og service var i top klasse. Vi har rejst i mange år, og aldrig har jeg følt mig så velkommen som her. Maden var fantastisk, så mange variationer er til rådighed. Personalet gør virkelig et utroligt flot stykke arbejde, vi tænker allerede at besøge dem igen til næste sommer. Virkelig et sted man gerne vil blive i længere tid, og ihvertfald du sted jeg vil elske at besøge igen.
Overnattede 7 nætter i september 2020

10/10 Fremragende

Ronny

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sunny days
Skønt sted, tæt på alt. Fantastisk service. Bygninger trænger til lidt vedligeholdelse. Men alt i alt, en fantastisk ferie 😎😁😎
Overnattede 7 nætter i oktober 2019
Svar fra Paulien den 19. okt. 2019
Dear Ronny, Thank you for your five star review. It is a pleasure to hear you thoroughly enjoyed your stay with us at Mitsis Grand Hotel. We constantly endeavor to exceed our guest’s expectations of service and it is always satisfying to hear that these efforts are noticed. We are happy to have read such positive feedback and delighted that you had a most enjoyable stay. We look forward to welcoming you again soon. Best regards,

6/10 Okay

Ewa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Overnattede 2 nætter i oktober 2019
Svar fra Paulien den 19. okt. 2019
Dear, Thank you for your feedback! We are sorry about any possible inconveniences your encountered during your stay with us that led you to rate us with a 6/10 review. We hope you contacted our Guest Relations Department so we were able to solve any problem or inconvenience during your stay. We truly hope we will have the chance to accommodate you again to improve your experience with us! Kind regards,

10/10 Fremragende

Li Louise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ubetinget bedste hotel nogensinde!
Ubetinget bedste hotel nogensinde! Jeg har aldrig kunne forstå folk, der rejste til samme destination år efter år - før nu! Mitsis Grand Beach Hotel har HELE PAKKEN og vi var alle enige om at vi helt sikkert skal herhen igen - og igen og igen. Kæmpe ros til personalet - de er bare skønne hver og en. Servicen er bare helt i top. Maden var super lækker - alt var rent og pænt. Beliggenheden er også perfekt. Der er bare intet at klage over!
Overnattede 8 nætter i maj 2019
Svar fra Paulien den 29. maj 2019
Dear, Thank you for your review! We are happy to read that you had a wonderful holidays’ experience at Mitsis Grand Hotel and that you have chosen our accommodation! We would also like to thank you for the kind words and comments written and assure you that we will share them with the whole team. Looking forward to accommodating you again very soon and offering our best services and hospitality again! Kind regards,

10/10 Fremragende

Verificeret rejsende

Overnattede 4 nætter i oktober 2018
Svar fra Dimitrios, Guest Relations MGR den 28. okt. 2018
Thank you very much.

6/10 Okay

Abida Shaheen

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Middelstandard
Dårligt værelse, udsigt til og larm fra ventilatoren udendørs. Meget høje puder. Meget larm fra musik om aftenen fra kl 20-22.45, børn kunne ikke sove. Ingen sol på altanen
Overnattede 7 nætter i oktober 2018
Svar fra Dimitrios, Guest Relations MGR den 28. okt. 2018
Thank you.

8/10 Udmærket

Lisbeth

Synes godt om: Rengøring, service og personale
Godt hotel, tæt på den gamle by i Rhodos
Fantastisk beliggenhed, tæt ved den gamle by. Ok mad og drikke, fri minibar. Ingen fri wifi, meget få parkeringspladser
Overnattede 8 nætter i oktober 2018
Svar fra Dimitrios, Guest Relations MGR den 28. okt. 2018
Thank you very much.

8/10 Udmærket

Bent

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i juli 2018
Svar fra Dona den 11. aug. 2018
Dear Valued Guest, Thank you for your kind rate and we look forward to welcoming you again into our property. Should you need any kind of further assistance please do not hesitate to contact us on our website. Kindest Regards, Guest Relation Manager

10/10 Fremragende

Rikke Morell

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i juli 2018
Svar fra Dona den 6. aug. 2018
Dear Valued, Thank you for your excellent rate and we are looking forward to welcoming you into our property. Kindest Regards, Guest Relation Manager

8/10 Udmærket

Mette, Ølstykke, DK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hyggeligt hotel for voksne
Vi havde ikke lige fanget, at de to udendørs pools var saltvand. Det begrænsede væsentligt, vores børns lyst til at bade. Maden var OK, men igen mest for voksne. Vi var meget skuffet over de to 'specielle' restauranter. Det kan varmt anbefales, at leje en bil og tage på opdagelse.
Overnattede 10 nætter i juni 2018
Svar fra Dona den 26. jul. 2018
Dear Valued Guest, Thank you for your time spent to write your kind comments onsite. We are so happy that you enjoyed your stay with us and we are looking forward to visit our lovely property once again really soon! Thank you again for your kind recognition. Kindest Regards, Guest Relation Manager

8/10 Udmærket

marianne, københavn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Tæt på natteliv hvis du er ung ,dårlig strand tæt på billigt med taxa og bus hvis du vil på bedre stande i andre byder
Overnattede 5 nætter i juli 2018
Svar fra Dona den 15. jul. 2018
Dear Valued Guest, Thank you very much for taking the time to write your opinion of our hotel following your recent stay with us. This kind of feedback always gives us a new inspiration to do all of our bests for our guests. It is my pleasure to read that you were delighted with your facilities and wehope that in the near future we will have the pleasure of welcoming you back for a longer holiday in order to try all of our glamorous services and facilities. With best regards,

10/10 Fremragende

Pia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
8 dage i paradis
Dejligt hotel med en super god beliggenhed. Rent og pænt både på værelser og omgivelser. Selvom hotellet har mange værelser er der plads til alle også ved poolen. All inclusive fungerede perfekt og maden var meget lækker og indbydende. Perfekt at kunne veksle med en a la carte restaurant, vi prøvede dem begge og maden var rigtig lækker, især den asiatiske. Venligt og smilende personale, der er meget serviceminded. Et meget lækkert sted vi helt sikkert vil vende tilbage til, næste gang turen går til Rhodos.
Overnattede 7 nætter i maj 2018
Svar fra Dona den 5. jun. 2018
Dear Valued Guest, It means so much to us that you enjoyed a 5* holiday and that we managed to meet your expectations in every aspect of your vacation. We appreciate your praising comments of our location, food, room accommodation and staff service attitude. We very much appreciate your kind recommendation. Kindest Regards, Guest Relation Manager

10/10 Fremragende

Philip

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk
Overnattede 7 nætter i maj 2018
Svar fra Dona den 1. jun. 2018
Dear Philip, We have read your amazing comments with great appreciation and satisfaction and we are delighted you enjoyed outstanding holidays. Your entire satisfaction is the greatest reward and the best advertisement for us. It would be an honor and pleasure to welcome you back We look forward to welcome you again soon! Very sincerely, Guest Relation Manager

8/10 Udmærket

Kim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Absolut godkendt hotel
Det var et godt hotel med god service og all inclusive. Lækkert område med pool og spisesteder. Kan sagtens anbefales til andre
Svar fra Dona den 11. maj 2018
Dear Kim, Thank you for choosing Mitsis Grand Hotel for your recent holidays. We are pleased to read that overall you enjoyed a very good stay with us, thanks to polite and dedicated staff teams. Do look forward to welcome you back in the future. Kind regards, Dona Giourga Guest Relation Manager of Mitsis Grand Hotel.

10/10 Fremragende

Niels

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel 5 stjerner
Super hotel, høj standard 👍 meget venlig personale 😀 super all incl.🍸🍹, vender helt sikkert tilbage
Svar fra Dona den 24. apr. 2018
Dear Niels, Thank you for taking the time to rate us onsite. We would like to thank you for your compliments of our great hotel and wonderful service. Best regards, Dona Giourga Guest Relation Manager of Mitsis Grand Hotel.

10/10 Fremragende

Anette, Søborg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Man føler sig hjemme og værdsat - helt i top
Pool: Poolen er iskold. Skønt når det er varmt. Meget skygge pga. parasoller, der ikke kan slås ned og mange træer, så man rykker rundt med solens bevægelse, hvis der er plads. Der er vandmelon dagligt kl. 11.30 og tjenerne går rundt og serverer. Drikkevarer henter du selv eller bestiller, når de kommer. Ingen glas i poolområdet= godt. Fliserne ved pool kan være ekstremt glatte. Der er 1/2 meter med non-slippery fliser omkring poolen, hvor det anbefales at gå indtil man rammer sin plads. Mange gled i 14 dage vi var der. Mad: 3 indendørs restauranter. Buffet og italiensk og asiastisk. De 2 sidste kræver bordreservation 2 dage før. Men alle 3 superlækre. Alle tjenerne er på dupperne. Ved hvad du drikker, holder øje med din beholdning og beskidt service og er vildt søde. Udenfor er der 5: Græsk, mexikansk, pandekager, pita/burger og pizza. Her kommer man som man lyster og det er helt fantastisk. Pizzaslices tager man bare. Alle 5 ligger ved siden af hinanden i baghave poolen. Også her er der dejlig betjening. Værelse: Fik uopfordret nyt brusehoved dagen efter vi ankom. Men helt upåklageligt. Personale: Alle fra reception, rengøring, tjenere yder den bedste service. Du møder dem tidligt og sent. De er konstant smilende på arbejde. Pool rengøringsteamet, der møder kl. 7 samtidig med poolmand og gartner sørger for hovedrengøring af hele poolområdet eller lægning af fliser m.m. Virkelig velholdt. Mødte mange gæster, der har været der mange gange. Bedste anbefaling.
Overnattede 14 nætter i august 2017
Svar fra Dona den 5. okt. 2017
Dear guest, Thank you for your stay into our property. In our opinion the staff makes the difference and we appreciate the comments about our team. A great encouragement for all of us! Again, thank you so much and we look forward to your return. Warm regards,

10/10 Fremragende

Mette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i august 2017
We truly thank you for your lovely review submitted online on your vacation. We are so pleased you appreciated your facilities and enjoyed the gestures afforded by our attentive and gracious staff. Thank you for your high recommendation and we look forward to welcome you back for third time next year! Warmly Yours, Dona Giourga

10/10 Fremragende

Henrik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 14 nætter i juli 2017
Thank you for your 5 star rate and we do hope to welcome you again! Kind Regards,

10/10 Fremragende

Bjørn, Copenhagen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect.holiday destination..friendliest staff eve
Great hotel..great food.. friendly staff..well kept hotel.. fitness a bit crap though, and treatments too expensive, but else superb stay
Overnattede 12 nætter i juli 2017
Svar fra Dona den 3. aug. 2017
Dear guest, Thank you for your kind comments and for staying with us.Hope to see you again really soon!! Kind Regards,

10/10 Fremragende

Rasmus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Det bedste all inclusive hotel vi har prøvet
Dette er det bedste all inclusive hotel vi nogensinde har prøvet. Personalet var bare prikken over i’et for en fantastisk ferie på Mitsis Grand hotel. Maden er god og der er så mange muligheder at man aldrig bliver træt af de forskellige valg. Lækkert tilberedt og serveret med et smil. Pool og faciliteter er også rent og helt i top.
Overnattede 8 nætter i juli 2017
Dear Guest, Thank you for your review and for your 5 star rate . We wish to see you again. Kind Regards, Dona Giourga

8/10 Udmærket

Niels, Vestjylland

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Luksus for alle pengene
Dejligt hotel med alle de kulinariske oplevelser vi søgte og vi mødte kun smilende og høfligt personale på hotellet. Når det er sagt, lagde vi også mærke til at hotellet - ligesom mange andre - trængte til lidt vedligeholdelse, især omkring værelser. Der burde også være lidt flere solvogne (eller tilsyn ved poolen) og ikke mindst larmede aircondition i værelset om natten. Valget stod altså mellem larm eller hedebølge i værelset. Men vi følte stadigvæk at vi fik valuta for pengene.
Udenfor hotellet
fra vores balkon
Overnattede 7 nætter i juli 2017
Svar fra Dona den 1. aug. 2017
Thank you for your kind comments and for your support. Hope to see you again! Kind Regards,

10/10 Fremragende

Bjørn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super og perfekt på scale 1-10 ... 10 herfra.
Som sædvanligt super og perfekt, har været der flere gange. Vi får altid et dejligt stort værelse :-)
Overnattede 10 nætter i juli 2017
Dear Guest, Thank you for your kind review and we do hope to host you again into our property. Take Care Kind Regards, Dona Giourga

10/10 Fremragende

Charlotte, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel tæt på stranden
Super service, dejlig mad og fantastisk beliggenhed
Overnattede 8 nætter i juli 2017
Svar fra Dona den 3. aug. 2017
Thank you for rating us 5to 5 and for your trust. Hope to see you again really soon! Kind Regards,

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
To much waiting time in the small restaurants by the pool!!!! Waiting time on a Hamburger from 25 to 40 minutes is not good enough, its just a simple Hamburger!!! The Buffet consist 80% of the same food everyday breakfast, lunch and dinner!!! Not impressive!!
Svar fra Dona den 12. jul. 2017
Dear guest,thank you for your feedback.We hope that you will give us a second chance to acceed your expectations. Kind Reagrds,guest relations Dona Giourga

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Birgitte, Tjæreborg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super ferie
Dejlig blæsende, så vi kunne holde varmen ud, gå afstand til den gamle by og havnen. Super drinks mm i all inklusive og forskellige muligheder for mad, mexicansk, kinesisk, italiensk, græsk og buffet, samt fantastiske kager, pandekager og god is.
Svar fra General Manager den 2. okt. 2016
Dear Mrs Birgitte, I would like to thank you for taking the time to write a review on the web for Mitsis Grand Hotel. We are truly happy that you've enjoyed your stay and thank you for complimenting our restaurants ,the good service and our excellent location !!!! We do hope that we'll have the opportunity to welcome you again in the near future. Best regards, Nikolas Hotel manager

8/10 Udmærket

Jeanette, København

Synes godt om: Overnatningsstedets tilstand og faciliteter
Dejligt sted gode drinks
Dejligt sted med dejlig mad. Desværre glemte rengøring os en dag og glemte flere dage at fylde vand op på værelset. Men alt i alt dejligt sted
Svar fra nikolas den 4. jun. 2015
Dear Mrs Jeanette, Thank you for taking the time to review your stay in Mitsis Grand Hotel and of caurse for your compliments, Best regards, Nikolas Kavouklis Hotel manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort

8/10 Udmærket

Andreas Georg

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Leider sind die Flure gefliest, daher hört man jeden Schritt, insbesondere Nachts. Einige Gäste haben sich einige Gäste auch noch lautstark unterhalten und die Tür ordentlich geknallt, was sehr störend ist, wenn man schläft. Sonst war es sehr schön und erholsam.
Overnattede 7 nætter i maj 2024
Svar fra Gianna, Guest Relations den 26. maj 2024
Dear Andreas,Thank you for sharing your feedback regarding your recent stay.We're glad to hear that, overall, you found your stay very nice and relaxing. However, we apologize for the inconvenience caused by the noise in the hallways at night.Your comfort is important to us, and we understand how disruptive noise can be, especially when you're trying to sleep. We will look into ways to mitigate the noise in our hallways to improve the experience for our guests. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide a more restful experience.Kind regards,

10/10 Fremragende

Hugh

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel itself was very nice and the food was excellent staff were very friendly and helpful would recommend this hotel to anyone surrounding area was pretty rundown and a lot of buildings were lying empty the beach had seen better days could have been needing a good clean up I know that the season was at the start
Overnattede 5 nætter i marts 2024
Svar fra Gianna, Guest Relations den 13. maj 2024
Dear Hugh,Thank you for taking the time to share your impressions following your recent stay at our hotel.We're thrilled to hear that you found the Mitsis Grand Hotel to be a delightful experience, with excellent amenities and culinary offerings that met your expectations. Our team takes great pride in providing exceptional service, and it's wonderful to know that their friendliness and helpfulness enhanced your stay.Regarding your observations about the surrounding area and the beach, we appreciate your feedback. We are committed to maintaining high standards of cleanliness and upkeep within our property, and we will certainly take your comments into consideration as we continuously strive to improve our guest experience.We hope to have the pleasure of welcoming you back for another memorable stay in the future.Kind regards,

10/10 Fremragende

Amir

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were so friendly, pleasant, helpful and almost all spoke good English. We highly recommend the please and will definitely be back.
Overnattede 4 nætter i april 2024
Svar fra Gianna, Guest Relations den 9. maj 2024
Dear Amir,Thank you for your valuable feedback.We are delighted to hear that you had such a positive experience with our staff during your stay. Providing exceptional service and creating memorable experiences for our guests is always our top priority.Thank you for recommending our hotel. We look forward to welcoming you back in the future! Kind regards,

10/10 Fremragende

Judith Angela

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our stay here was just perfect. Food was good with plenty of variety, room was very comfortable and serviced twice a day, position is fantastic right in front of the beach and an easy 15 to 20 minute walk into the old historic centre. The staff are always welcoming and willing to satisfy your every need.
Overnattede 5 nætter i april 2024
Svar fra Gianna, Guest Relations den 27. apr. 2024
Dear Judith,Thank you for choosing the Mitsis Grand Hotel.We are thrilled to hear that your stay with us was nothing short of perfect! Providing a comfortable and enjoyable experience for our guests is our top priority, and we are delighted that you found the food to be delicious with plenty of variety, and the room comfortable and well-serviced.Our dedicated staff takes great pride in ensuring that every guest feels welcomed and well taken care of, and we're glad that their hospitality left a positive impression on you.We look forward to welcoming you back for another wonderful experience in the future!Kind regards,

10/10 Fremragende

Markus

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Staff in this Hotel is just amazing. Thank you all for your support and kindness.
Overnattede 14 nætter i april 2024
Svar fra Gianna, Guest Relations den 27. apr. 2024
Dear Markus,Thank you for dedicating the time to write this lovely feedback.We are delighted to hear that you found our staff to be amazing and that they provided you with support and kindness during your stay. We strive to create a welcoming and enjoyable experience for all our guests, and it is wonderful to know that we succeeded in doing so for you.Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back in the future.Kind regards,

6/10 Okay

Abraham

Rejste med familie
Synes godt om: Service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Hôtel Et chambre vieilli
Overnattede 8 nætter i april 2024
Svar fra Gianna, Guest Relations den 27. apr. 2024
Dear Abraham,Thank you for taking the time to share your impressions regarding your recent stay at our hotel.We understand that our rooms may not meet the modern standards some guests prefer, and we apologize if this overshadows your overall enjoyment of your stay. We continually invest in enhancing our guests' encounters and value your comments as they help us identify areas that require further attention.We look forward to welcoming you again.Kind regards,

10/10 Fremragende

Laurence, Mansfield

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent holiday, would definitely stay again.
Overnattede 9 nætter i april 2024
Svar fra Gianna, Guest Relations den 25. apr. 2024
Dear Laurence,Thank you for taking the time to write this lovely feedback.We're delighted to hear that you had an excellent holiday with us. We look forward to welcoming you back for another stay in the future.Kind regards,

10/10 Fremragende

Teresa

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms a little dated but liked the Greek feel to the room. Hotel very clean. Staff cannot do enough for you. Very close to the beach and has three pool areas to choose from.loved the Greek, Pitta and Burger restaurants. Also loved the ice cream restaurnt, lots of variety and food options to choose from. Asian restaurant good but the Italian Restaurant not so many options menu should be revised Buffet food hall/restaurant good lots of options to choose from for Breakfast. Although no Tuna or prawns served which would have been nice. Also no blueberries. Hotel around 10-12 minutes walking distance to Harbour, Old Town and new town lots of shops and restaurants to choose from. Would book Hotel again if affordable.
Overnattede 7 nætter i april 2024
Svar fra Eleni den 24. apr. 2024
Dear Teresa, Thank you for sharing your detailed feedback with us! We're delighted to hear that you enjoyed the Greek ambiance of the room and found the hotel to be clean. It's wonderful that our staff left a positive impression, as we always strive to provide exceptional service.We're thrilled that you had a variety of dining options to enjoy during your stay, especially the Greek, Pitta, and Burger restaurants. Your appreciation for the ice cream restaurant and its wide selection is noted! We're sorry to hear that the Italian restaurant didn't offer as many options as you hoped for; we'll certainly take your feedback into consideration for menu revisions.Regarding the buffet, we're glad you found plenty of options for breakfast. Your suggestions for tuna, prawns, and blueberries have been noted, and we'll look into incorporating these items to enhance our offerings.It's fantastic to know that the hotel's proximity to the beach and multiple pool areas added to your experience. We're also glad that you found the location convenient for exploring the Harbor, Old Town, and new town with their abundance of shops and restaurants.We truly appreciate your feedback and hope to welcome you back to our hotel in the future! Kind regards,

10/10 Fremragende

robert

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing service. Hotel v. Good. Main dining hall food very good overall, but coffee was not upto standard. Would have expected some smoked salmon and more fish, sardines. I would visit again. Staff amazing, the best ive experienced in a hotel ever. 9/10
Overnattede 7 nætter i april 2024
Svar fra Gianna, Guest Relations den 21. apr. 2024
Dear Robert,Thank you for sharing your feedback with us. First of all, we greatly value your comments and are pleased to hear that you found our service to be amazing and our hotel to be of a high standard. We apologize for any disappointment regarding the coffee and the variety of food options available, as we strive to ensure that all aspects of our guests' experience meet their expectations. Please note that we offer a range of culinary options across our various restaurants, and we regret that these did not fully meet your preferences on this occasion.In addition, we are grateful for your compliments about our staff, and we will ensure that your kind words are shared with the team.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.Kind regards,

8/10 Udmærket

Michelle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i april 2024
Svar fra Gianna, Guest Relations den 18. apr. 2024
Thank you very much for this kind rating!

10/10 Fremragende

Kamran, Farmington Hills

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful Staff, great amenities and dining options. the mentality behind the establishment it to let the guests feel comfortable and enjoy their time. Quality of food is top, and drinks are top bar quality. And after we checked out, as our flight was in the evening, we were told that we can use the facilities until we leave. It was our second time in Rhodes, and will be back again for sure to Mitsis hotels either this one or another one
Overnattede 3 nætter i april 2024
Svar fra Gianna, Guest Relations den 16. apr. 2024
Dear Kamran,Thank you for sharing your positive experience with us! We are thrilled to hear that you found our staff wonderful, our amenities exceptional, and our dining options satisfying. Ensuring our guests feel comfortable and enjoy their time with us is our top priority, and we are glad to hear that we succeeded in creating a welcoming environment for you.We take great pride in offering top-quality food and drinks, and we are delighted that you enjoyed them during your stay. Providing our guests with top-notch service and products is essential to us, and we are pleased to hear that we met your expectations in this regard.We are also glad that you appreciated being able to use our facilities even after checking out. We aim to make our guests' experiences as convenient and enjoyable as possible, and we are happy that we could accommodate your needs in this way.We look forward to welcoming you back to Mitsis Hotels in the future, whether it be to this property or another one. Kind regards,

10/10 Fremragende

Kamran, Farmington Hills

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Gianna, Guest Relations den 17. apr. 2024
Thank you very much for this amazing rating!

10/10 Fremragende

Darren Paul

Overnattede 8 nætter i april 2024
Svar fra Gianna, Guest Relations den 29. apr. 2024
Thank you very much for this amazing rating!

8/10 Udmærket

marian

Rejste med familie
Synes godt om: Rengøring, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Loved how local it is to Rhodes town , clean, some staff , but I understand it’s due for a refurbishment hence my rating, If it wasn’t my rating would be terrible! Here is hoping for a more modern hotel that fits in with all other mitsis quality hotels🙂. 8/10 👍
Overnattede 2 nætter i april 2024
Svar fra Gianna, Guest Relations den 4. apr. 2024
Dear Marian,Thank you for taking the time to share your feedback with us.We're pleased to hear that you loved the local proximity to Rhodes town and that you found our hotel to be clean.We appreciate your understanding regarding the need for refurbishment, and we apologize for any inconvenience this may have caused during your stay. Rest assured, we take your comments seriously and are committed to continuously improving our facilities to provide a better experience for our guests.We're hopeful for the opportunity to welcome you back to a more modern and updated hotel that aligns with our other Mitsis quality hotels.Kind regards,

8/10 Udmærket

Patrick

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Great customer service, with personable & responsive staff
Overnattede 2 nætter i august 2023
Svar fra Gianna, Guest Relations den 22. dec. 2023
Dear Patrick,Thank you for your positive review! We're thrilled to hear that you experienced great customer service and found our staff to be personable and responsive. Providing excellent service is a top priority for us, and your feedback is truly appreciated.We look forward to the opportunity to welcome you back for another enjoyable experience. Kind regards,Gianna