7 udendørs pools, livreddere på stedet

Anmeldelser af Labranda Blue Bay Resort - All Inclusive

4 out of 5
Labranda Blue Bay Resort - All Inclusive
Ialyssos Beach, Rhodes, Rhodes Island

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 85 af i alt 231 anmeldelser" "
Bedømmelse på 8 − Udmærket. 89 af i alt 231 anmeldelser" "
Bedømmelse på 6 − Okay. 39 af i alt 231 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 231 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 231 anmeldelser" "

8,2/10

Rengøring

8,8/10

Service og personale

8,2/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Tina

Rejste med familie
Synes godt om: Rengøring, service og personale
Udmærket
Overnattede 2 nætter i september 2023
Svar fra Labranda Blue Bay Team den 23. sep. 2023
Dear Tina,we would like to thank you for your review regarding your recent stay in our property.We are looking forward to welcome you again in Labranda Blue Bay Resort.kind regards Labranda Blue Bay Team .

4/10 Dårligt

Hamza Mohamad Jamal

Rejste med partner
Synes godt om: Faciliteter
Synes ikke om: Rengøring, service og personale
En af dagene hvor vi skulle spise aftensmad der ville vi ha en bolle til maden men de var sten hårde og gamle. Da vi henvente os til personalet blev der ikke gjort noget. Og rengøringen på værelset var ikke godt nok der var bestikt og der blev ikke lagt nyt toilet papir og shampoo det skulle vi selv gå efter.
Overnattede 16 nætter i august 2023
Svar fra Labranda BLue Bay Resort Team den 15. sep. 2023
Dear Hamza Mohamad Jamal, Thank you for your feedback regarding your stay at Labranda Blue Bay Resort. We regret that we could not meet your expectations. Our entire team effort exceed the expectations of our guests. Obviously, we did not succeed in your case. We are truly sorry that you had to make the described experiences. Please be assured that this does not conform to the standard of our house.Even though we were not able to convince you of our services this time, we would be delighted if you give us another chance to convince you of the opposite on your next visit to Rhodes.Kind regards , Labranda BLue Bay Resort Team

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Børnehotel
Et fint hotel for børnefamilier. Man skal være opmærksom på at hotellet er tæt på lufthavnen, så der er lidt flystøj. Maden var ok. Der var gyros og pizza som mellemmåltider, men ingen is eller lign. Hvilket man måske kan tro når man ser billederne derfra. Det var kun ved de store måltider man kunne få det og ellers skulle man betale for det. Der var ofte 5-10 minutters kø for at få en gyros. Der var en del larm i den store restaurant, men man kan også benytte den lille restaurant tæt på stranden - der dog har et mindre udvalg, men hvor der er meget mere ro. Personalet var super venlige og vi oplevede kun god service. Om aftenen var der ansigtsmaling og børnedisko hver aften, som var et kæmpe hit. Efterfølgende var der et show for voksne (og selvfølgelig børn). Børneklubben i løbet af dagen kan vi ikke anbefale. De ansatte virkede ikke super engageret og børnene sad meget af tiden og tegnede uden andre aktiviteter. Værelserne var pæne og rene. Et smut til den gamle by i Rhodos kan anbefales og ellers er der både en hyggelig sportsbar 3 minutters gang fra hotellet og 3-4 hyggelige butikker i området hvor man kan købe lidt. Hotellet er lige ud til en stenstrand hvor man også kan bade. Vi kan anbefale hotellet.
Overnattede 7 nætter i juli 2023
Svar fra Labranda Blue Bay Team den 27. jul. 2023
Dear Børnehotel, thank you for choosing Labranda Blue Bay Resort for your holidays in Rhodes . It is our goal to provide excellent service and ensure that our customers are satisfied with their experience. Your satisfaction is our top priority.•Our staff takes great pride in providing friendly and welcoming service to our guests. We believe that excellent service starts with a warm and genuine smile, and we are delighted to hear that our team made you feel valued and well taken care of.We sincerely appreciate your feedback as it helps us to identify areas that need improvement. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.Kind regards , Labranda Blue Bay Team

6/10 Okay

Charlotte

Rejste med familie
Flyene som flyver over hovedet på en er en smule forstyrrende når man skal sove. Meget små værelser. Utrolig mange mennesker og kamp om liggestolene. Maden i restauranten er ikke noget særligt men Il Gusto som er al a carte er god. Et plus er vandrutsjebanerne på den anden side af vejen. Pizzastanden og deres animation crew er også rigtig godt.
Overnattede 7 nætter i juli 2023
Svar fra Labranda Blue Bay den 27. jul. 2023
Dear Charlotte , thank you for choosing Labranda Blue Bay Resort for your holidays in Rhodes. We apologize for any inconvenience caused by the noise from the planes flying overhead. Our resort is conveniently located just 4km away from the airport, which does mean that some noise from the planes can be expected. Regarding the size of the rooms, we apologize if they didn't meet your expectations. Your feedback is truly valuable to us as it helps us understand the areas where we can improve and deliver an even better experience for our guests. We thank you for sharing your thoughts, and we hope that you left Labranda Blue Bay Resort with some fond memories.We would be honored to welcome you back in the future and show you the improvements we've made based on your valuable feedback. Kind regards , Labranda Blue Bay Team

6/10 Okay

Nicolai, Danmark

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
God beliggenhed
Et ok hotel for især børnefamilien, som ønsker vandland, strand og ‘all inclusive’. Det er et stort hotel med mange mennesker. Ønsker du fred og ro, så er det ikke sagen. Området og hotellet er ikke specielt charmerende, men ligger praktisk i nærheden af lufthavnen samt lige ved (sten) strand - husk badesko. Maden er ok, men vi savnede at man kunne spritte sine hænder af inden man gik i buffeten pga så mange mennesker på et sted. Venligt og hårdtarbejdende personale, som fx brugte handsker ved div mad udskæringer. Fint hotelværelse, dog er sengen ikke komfortabel, der mangler en top madras. Der er god aften underholdning for børn og voksne, vores børn synes det var sjovt. Der går en bus til Rhodos by ved hovedvejen hver halve time, men ofte er den fuld (i højsæson) og kører forbi dig.
Overnattede 6 nætter i juni 2018
Svar fra Nikoletta den 1. jul. 2018
Dear Nicolai, kalimera from sunny Rhodes and thank you very much for your review. It is especially important to us to guarantee our guests nice and relaxing holidays. Thank you again for publishing such a lovely feedback which will be shared with those you made your stay special and relaxing. We certainly look forward to the pleasure of welcoming you back in our hotel for another memorable stay. Best regards, the guest relation team, Nikoletta & Maria.

2/10 Forfærdeligt

Tanja

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Virkelig dårligt hotel. Kan IKKE anbefales!
Det var det værste ophold, jeg længe har været på! Dårlig mad, der ikke var ordentlig forberedt. Beskidte tallerkener, glas og bestik. Virkelig dårlige drikkevarer, som selv personalet ikke ville drikke - vi måtte ud og købe drikkevarer. Poolområdet var overfyldt, og der var ikke liggestole nok. Man måtte stå i kø kl 7 - 7.30 hver morgen, for at reservere stole. Folk reserverede stole hele dagen, selvom de ikke brugte dem. Baren kan vidst dårligt nok blive kaldt en bar, der var slave vodka og slave gin og det var det. Ville du have andet, måtte du betale for det. Da vi gerne ville lave en tidlig udtjekning for at finde et andet hotel, ville de ikke give os penge tilbage for de dage, vi ikke længere ville bo der, så vi var tvunget til at blive boende. Super dårlig service! Der blev ikke fyldt toiletartikler op, så det måtte man selv sørge for, selvom de skriver at det er inkluderet. Vælg for Guds skyld et andet hotel, for din feries skyld! De får én stjerne for værelses størrelses skyld, og fordi man ikke kan give dem minus.
Svar fra Labranda Blue Bay Resort Team den 23. apr. 2023
Dear Tanja,thank you for your feedback,kind regards

8/10 Udmærket

Johanna Corvenius Kreiss

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 9 nætter i maj 2024
Svar fra the Labranda Blue Bay Resort Team den 12. maj 2024
Dear Johanna Corvenius Kreiss,we would like to thank you for your positive feedback .We are looking forward to welcome you .Kind regards Labranda BLue Bay Team

6/10 Okay

JACKIE

Rejste med partner
Synes godt om: Service og personale
Staff very helpful. Resort very basic. Entertainment very poor. I requested sea view it was partial.
Overnattede 5 nætter i april 2024
Svar fra the Labranda Blue Bay Resort Team den 7. maj 2024
Dear Jackie, thank you for your feedback. We appreciate your kind words about our staff. We apologize for any inconvenience .Your comments will be shared with the team. We hope to welcome you back for an improved experience. Best regards, Labranda Blue Bay Resort.

10/10 Fremragende

stephane jean philippe

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très bon séjour en famille dans cet hôtel avec accès direct à la plage ! L'équipe d'animation au top avec Sam et Babou qui prennent soin de nous ! Le buffet était varié et le choix des boissons aussi ! Je recommande !
Overnattede 7 nætter i april 2024

8/10 Udmærket

Oluwafolakemi

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a very enjoyable stay, staffs were wonderful. Hotel was very beautiful. My only complaint was the room wifi and Air condition.
Overnattede 3 nætter i april 2024
Svar fra the Labranda Blue Bay Resort Team den 18. apr. 2024
Dear Oluwafolakemi, thank you for your kind words about our staff and the beauty of our hotel. We apologize for the inconvenience with the room WiFi and air conditioning. Your feedback is valuable to us. We hope to welcome you back soon. Warm regards, Labranda Blue Bay Resort

2/10 Forfærdeligt

Donna Ann

Overnattede 7 nætter i september 2023
Svar fra Labranda BLue Bay Resort Team den 7. dec. 2023
Dear Donna,Thank you for your feedback regarding your stay at Labranda Blue Bay . We regret that we could not meet your expectations. Our entire team struggles to exceed the expectations of our guests. Obviously, we did not succeed in your case. Please be assured that this does not conform to the standard of our house. Even though we were not able to convince you of our services this time, we would be delighted if you give us another chance to convince you of the opposite on your next visit to Rhodes. Kind Regards, Labranda Blue Bay Team

8/10 Udmærket

Maris

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i oktober 2023
Svar fra Labranda BLue Bay Resort Team den 8. nov. 2023
Dear Maris,thank you for rating us.We are looking forward to welcome you back in Labranda Blue Bay Resort.kind regards

10/10 Fremragende

György

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i september 2023
Svar fra Labranda BLue Bay Resort Team den 26. okt. 2023
Dear György,thank you for your positive feedback.We are looking forward to welcome you.Kind regards Labranda BLue Bay Resort Team

10/10 Fremragende

Marie-Charlotte

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Que dire première vacances en famille à l’étranger plus que réussie!!! Rhodes est magnifique, l’hôtel au top, le personnel aux petits soins et super sympathique nous reviendrons avec grand plaisir merci pour ce beau moment ❤️
Overnattede 7 nætter i oktober 2023
Svar fra Labranda BLue Bay Resort Team den 26. okt. 2023
Dear Marie-Charlotte,first of all we would like to thank you for taking your time and sharing this beautiful review. It is truly rewarding to read we made your stay a comfortable and memorable one. After all, your satisfaction and well-being is our priority. It was a pleasure to meet your expectations, as well as welcome you to our property. We would love to have you back with us soon.Kind regards,the Labranda Blue Bay Resort Team

8/10 Udmærket

Pasi

Synes godt om: Service og personale
Very nice staff, especially at the reception. It seemed based on smiles and interaction that the employees liked to work in the hotel. Food was ok. There could be more variability in salads over the week. However, the special dinner in the Italian restaurant was a disappointment. Nobody payed any attention to us when we came to the restaurant. Furthermore, the food was mediocre, clearly lower quality than we expected. The pool area was nice. However, something should be done in order to stop people reserving all the sun chairs early in the morning and then arriving much later to the pool area.
Overnattede 7 nætter i oktober 2023
Svar fra Labranda Blue Bay Team den 24. okt. 2023
Dear Pasi , We greatly appreciate your kind words regarding our staff, especially at the reception. It's wonderful to hear that their smiles and interactions conveyed their enthusiasm for their work – we're fortunate to have such a dedicated team.Your feedback on the food is valuable to us, and we will take your suggestions into consideration, particularly about offering more variety in the salads throughout the week. We apologize for the disappointment you experienced at the Italian restaurant. Rest assured, your comments will be shared with the restaurant management to improve the quality of service and food.We're pleased to hear that you enjoyed the pool area, and we understand your concerns about sun chair reservations. We will work on implementing measures to discourage early reservations and ensure a fair distribution of available chairs.Thank you for taking the time to provide your feedback. We value your input, and your comments help us to continually enhance our services. We are looking forward to welcoming you again . Kind regards , Labranda Blue Bay Team

6/10 Okay

Maris

Synes godt om: Rengøring, service og personale
Overnattede 7 nætter i oktober 2023
Svar fra Labranda BLue Bay Resort Team den 23. okt. 2023
Dear Maris,thank you for rating us regarding your recent stay in our property .We are looking forward to welcome you in Labranda BLue Bay Resort.Kind regards Labranda BLue Bay Resort Team

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale
Ein schönes Hotel, mit sehr nettem Personal und super Service. Leider ist die Ausstattung der Zimmer schon etwas in die Jahre gekommen (kann nur für die Zimmer mit Pool direkt davor Sprechen). Eine sehr schöne gepflegte Anlage mit direktem Meer Zugang. Man kann direkt am Meer sitzen und frühstücken, ein Traum!
Overnattede 7 nætter i oktober 2023
Svar fra das Labranda Blue Bay Resort Team den 15. okt. 2023
Sehr geehrter Herr David,vielen Dank für die Zeit die Sie genommen haben um unser Hotel online zu bewerten. Positive Kommentare wie Ihre sind für uns als Team sowohl Motivation als auch Anregung uns stetig zu verbessern, um dem Anspruch nachzukommen unseren Gästen den bestmöglichen Service zu bieten, um somit zu einem einmaligen und unvergesslichen Urlaubserlebnis beizutragen. Um dies zu fördern stehen unser Management und unsere Mitarbeiter stets für Feedback und Empfehlungen dankbar zur Verfügung.Wir hoffen, Sie schon bald einmal wieder bei uns im Hotel Labranda Blue Bay Resort willkommen heißen zu dürfen und verbleiben bis dahin.Mit freundlichen Grüßen,das Labranda Blue Bay Resort Team

6/10 Okay

Birgit

Rejste med familie
Synes godt om: Rengøring, service og personale
Das zum Abendessen nur ein Restaurant geöffnet war, dass dann übervoll und laut war hat uns gar nicht gefallen. Das Essen war auch nicht besonders gut. Sehr schade.
Overnattede 9 nætter i september 2023
Svar fra Labranda BLue Bay Resort Team den 16. okt. 2023
Dear Birgit,thank you for taking the time to share your feedback with us regarding your recent stay at Labranda Blue Bay Resort. We understand your frustration with the limited dining options available during your visit. We regret any inconvenience this may have caused. Your feedback has been duly noted. It's disheartening to hear that the quality of our food did not meet your expectations. We take pride in providing delicious and satisfying meals, and it's clear we fell short during your visit. Thank you again for sharing your feedback and for being our guest. While we understand that your holiday was not 100% to your satisfaction, we still hope that you give us another chance to convince you of our exceptional service and hospitality when you visit us again.Kind regards,the Labranda Blue Bay Resort Team

6/10 Okay

Frank

Synes godt om: Rengøring, service og personale
Overnattede 7 nætter i oktober 2023
Svar fra Labranda BLue Bay Resort Team den 12. okt. 2023
Dear Frank,thank you for your feedback .We are looking forward to welcome you in our propety soon.kind regards Labranda BLue Bay Resort Team

6/10 Okay

Dominic

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i september 2023
Svar fra Labranda BLue Bay Resort Team den 7. okt. 2023
Dear Dominic, We noticed that you rated your experience with 3 stars and we would be grateful if you could provide us with some feedback on what we could have done better.We value all feedback from our guests as it helps us to continuously improve our services and facilities. We are committed to providing our guests with the best possible experience, and your input is invaluable in helping us achieve this.We understand that you may have had some issues during your stay, and we would like to apologize for any inconvenience caused. Your opinion matters to us, and we would appreciate the opportunity to discuss your concerns and find ways to address them.Once again, thank you for choosing to stay with us and for taking the time to provide feedback. We look forward to hearing from you soon.Labranda BLue Bay Resort Team

10/10 Fremragende

Santiago

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023
Svar fra the Labranda Blue Bay Resort Team den 7. okt. 2023
Dear Santagio,we are absolutely delighted to read your positive review! Thank you for taking the time to share your experience with us. It's always a pleasure to hear that our efforts have made a positive impact.We try to provide the best service possible, and your feedback is truly motivating. We look forward to welcoming you back and continuing to exceed your expectations.Thank you for choosing us.Kind regards,the Labranda Blue Bay Resort Team

8/10 Udmærket

Neil Baird, Musselburgh

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 14 nætter i september 2023
Svar fra Labranda BLue Bay Resort Team den 7. okt. 2023
Dear Neil Baird , thank you for choosing Labranda Blue Bay Resort for your holidays in Rhodes . It is our goal to provide excellent service and ensure that our customers are satisfied with their experience. Your satisfaction is our top priority, and we are glad that we were able to meet your expectations.Thank you for choosing us and we look forward to serving you again in the future.Kind regards, Labranda Blue Bay Team

10/10 Fremragende

Handan, Euskirchen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super Anlage super Personal alle sehr freundlich Zimmer top sauber Nur was gestört hat das Meer nur Steine ohne Schuhen kann Mann leider nicht rein sonst alles bestens Personal am Reception sehr sehr freundlich und hilfsbereit Wir hatten ein super Urlaub
Overnattede 7 nætter i september 2023
Svar fra Labranda Blue Bay Resort Team den 7. okt. 2023
Sehr geehrter Handan ,vielen Dank für die Zeit die Sie genommen haben um unser Hotel online zu bewerten. Positive Kommentare wie Ihre sind für uns als Team sowohl Motivation als auch Anregung uns stetig zu verbessern, um dem Anspruch nachzukommen unseren Gästen den bestmöglichen Service zu bieten, um somit zu einem einmaligen und unvergesslichen Urlaubserlebnis beizutragen. Um dies zu fördern stehen unser Management und unsere Mitarbeiter stets für Feedback und Empfehlungen dankbar zur Verfügung.Wir hoffen, Sie schon bald einmal wieder bei uns im Hotel Labranda Blue Bay Resort Willkommen heißen zu dürfen und verbleiben bis dahin.Mit freundlichen Grüßen,das Labranda Blue Bay Resort Team

8/10 Udmærket

Johanna

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hintalaatu-suhteeltaan erinomainen paikka. Ruoka oli hyvää ja monipuolista. Allasalue, vesipuisto ja ranta olivat ihanat ja aina oli tilaa aurinkotuoleilla. Mukava henkilökunta.
Overnattede 7 nætter i september 2023
Svar fra the Labranda Blue Bay Resort Team den 5. okt. 2023
Dear Johanna,thank you for taking the time to share your thoughts regarding your recent stay at Labranda Blue Bay Resort! We are delighted that you enjoyed the variety and quality of our food offerings. Providing diverse and delicious options is a priority for us, and it's fantastic to know that you found the food to be good.Our staff takes pride in providing exceptional service, and we're glad to hear that you found them to be nice. We appreciate your feedback, and we hope to welcome you back again in the future for another enjoyable stay. Thank you for choosing us for your holidays!Kind regards,the Labranda Blue Bay Resort Team

8/10 Udmærket

André Michael

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
Die Sonnenschirme und -Liegen sollten mal ein paar ausgetauscht werden.
Overnattede 14 nætter i september 2023
Svar fra Labranda BLue Bay Resort Team den 2. okt. 2023
Dear Andre,we would like to thank you for your review,regarding your recent stay.Your comments are valuable for us.We are looking forward to welcome you in our property soon.Kind regards Labranda BLue Bay Resort Team

8/10 Udmærket

Anne

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good hotel. Nice swimming pools and a water park
Very nice holiday with a kid. Many swimming pools and a water park. 6-year-old enjoyed a lot. Friendly staff and everything went well. Room was a bit oldish and food was not so special, but there was a lot of variety. Entertaining activities. Overall a nice place and we liked our stay.
Overnattede 3 nætter i september 2023
Svar fra Labranda Blue Bay Team den 23. sep. 2023
Dear Anne, we are glad since you enjoy your recent stay in our property.Thank you for your positive comments regarding our facilities and staff friendliness .It wouldbe a pleassure to welcome you again in LAbranda BLue Bay Resortkind regards Labranda Blue Bay Team

10/10 Fremragende

Patricia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023
Svar fra Labranda BLue Bay Resort Team den 23. sep. 2023
Dear Patricia,thank you for positive feedback.We are looking forward to welcome you soon in Labranda Blue Bay Resortkind regards Labranda BLue Bay Resort Team

8/10 Udmærket

Lukas

Overnattede 7 nætter i august 2023
Svar fra Labranda Blue Bay Team den 28. sep. 2023
Dear Lukas,thank you for rating us.We are looking forward to welcome you Kind regards Labranda BLue Bay Team

4/10 Dårligt

Iman

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Rocky beach and a lot of noise from planes overhead. Food was very basic apart from the one time you get to eat at one of the proper restaurants per week. One highlight was the massage and spa treatment team who were brilliant.
Overnattede 8 nætter i august 2023
Svar fra Labranda BLue Bay Resort Team den 8. sep. 2023
Dear Iman , Thank you very much for choosing the Labranda Blue Bay Resort for your holidays.We also thank you for your comments in things we can improve, please rest assured that everything will be taken under serious consideration. Kindly note that our hotel is situated 4 kilometers from the airport, and this information is prominently featured on our website. It is quite common to experience some noise from passing planes in this area.While we understand that your holiday was not 100% to your satisfaction, we still hope that you give us another chance to convince you of our exceptional service and hospitality when you visit again.Kind regardsLabranda Blue Bay Team

6/10 Okay

Sofi

Rejste med familie
Synes ikke om: Rengøring
Family Trip.
The front desk staff was very nice. Others were not as much. The hotel is 10 min away from the airport, and very noisy because of the landings.The hotel is much older than the pictures. Very strage rules that you can exchange pool towels only every 48 hours. We also went once to exchange, and they had no available towels, we needed to wait 45 min for it. Food quality was below average. The variety of options was very limited. Kids loved the water slides, which was amazing.
Overnattede 5 nætter i august 2023
Svar fra Labranda BLue Bay Resort Team den 8. sep. 2023
Dear Sofi,as a Labranda Hotel, we believe that the importance we attach to customer satisfaction clearly highlights our difference.In the context of our quality policy, our goal is to change any components that give cause for dissatisfaction.In this regard, all opinions expressed by our guests are of great importance to us.Thank you for your opinion and for making a significant contribution to improving our hotel.Kind regards,

8/10 Udmærket

Babajide

Synes godt om: Rengøring, service og personale
We enjoyed our time there. Evening entertainment can be improved. Bar staff need to be more hygienic.
Overnattede 7 nætter i august 2023
Svar fra Labranda BLue Bay Resort Team den 3. sep. 2023
Dear Babajide , Thank you for choosing Labranda Blue Bay Resort for your holidays in Rhodes. We are really happy that you had great time with us . Your remarks are going to help us improve our services, as well as address any concerns you might have. The entire team of the Labranda Blue Bay Resort would be more than pleased to welcome you again at our hotel.Kind regards , Labranda Blue Bay Team

6/10 Okay

Dor

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Nice place.. terrible dining..
Overnattede 4 nætter i august 2023
Svar fra Labranda BLue Bay Resort Team den 3. sep. 2023
Dear Dor,thank you for choosing Labranda Blue Bay Resort for your holidays in Rhodes and for takking time sharig your experience . Please accept our sincere apologies that some areas of your stay did not meet your expectations. While we understand that your holiday was not 100% to your satisfaction, we still hope that you give us another chance to convince you of our exceptional service and hospitality when you visit again.Kind regards ,Labranda Blue Bay Team

10/10 Fremragende

Ohehir Kenneth

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
You wont find better value on the island
We had a fantastic 2 weeks here at the Labranda blue bay hotel. The animation staff were brilliant and i recommend it for families since the kids disco and kids club are wonderful. You wont find better value on the island.
Overnattede 14 nætter i august 2023
Svar fra Labranda BLue Bay Resort Team den 3. sep. 2023
Dear Ohehir Kenneth, we would like to thank you for taking your time and sharing this beautiful review. It is truly rewarding to read we made your stay a comfortable and memorable one. After all, your satisfaction and well-being is our priority. It was a pleasure to meet your expectations, as well as welcome you to our property. We would love to have you back with us soon.Kind regards , Labranda Blue Bay Team

10/10 Fremragende

Aristeidis

Synes godt om: Service og personale
Svar fra Labranda BLue Bay Resort Team den 29. aug. 2023
Dear Aristeidis,thank you for rating us.We are looking forward to welcome you kind regards Labranda BLue Bay Resort Team

6/10 Okay

benjamin

Rejste med familie
Synes godt om: Rengøring, service og personale
Hôtel convenable avec un personnel très agréable. Gros point noir la restauration qui mériterai d'être amélioré.
Overnattede 14 nætter i august 2023
Svar fra Labranda BLue Bay Resort Team den 8. sep. 2023
Dear Benjamin ,thank you very much for your feedback regarding your recent stay in the Labranda Blue Bay Resort. Our highest aim is it to enable our guests a pleasant stay. We really thank you for your comments in things we can improve, please rest assured that everything will be taken under serious consideration.While we understand that your holiday was not 100% to your satisfaction, we still hope that you give us another chance to convince you of our exceptional service and hospitality when you visit again.Kind regards,Labranda BLue Bay Resort Team

8/10 Udmærket

Eliran

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
The rooms are pretty old and need some makeover. The employees are so kind and helpful! There is a verity of food and you will always find something that you like more.
Overnattede 5 nætter i august 2023
Svar fra the Labranda Blue Bay Resort Team den 23. aug. 2023
Dear Eliran,thank you for taking the time to share your feedback with us. We appreciate your honest review and are delighted to hear that you found our employees to be kind and helpful. Providing excellent customer service is one of our top priorities, and we're glad to know that our team members made a positive impression on you.We also appreciate your feedback regarding the rooms. Your comments will be taken into consideration and will be shared with the evolved department. It's great to hear that you enjoyed the variety of food options we offer. We believe that providing diverse dining choices is essential to cater to the tastes of all our guests, and we're pleased to know that you found something you liked.Thank you for choosing to stay with us, and we look forward to serving you again.Kind regards,the Labranda Blue Bay Resort Team

6/10 Okay

Emilie

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Le sejour s'est bien passé mais néanmoins certains points nous ont dérangés. La formule all inclusive n'est pas satisfaisante. Peu de choix sans alcool et les boissons alcoolisées sont vraiment bas de gamme. Beaucoup de chose en supplément comme le jus d'orange pressé le matin 2€. Le restaurant italien et grec ne sont pas concernés. Possible d'en faire qu'un sur les deux dans le séjour en temps normal. Grosse déception pour le parc aquatique. Les équipements sont bien mais cela aurait dû être précisé sur l'annonce qu'il y avait une limite de taille pour faire les toboggans. Notre fils a pu en faire qu'un car il lui manquait juste 5cm même accompagné ça a été refusé. Cela ne nous est jamais arrivé. On avait choisi cet hôtel en partie pour ça. Chambre avec piscine au top, trop agréable avec les enfants. Personnel très gentil. Hôtel proche de l'aéroport 10 min en voiture. Pratique mais attention à ceux qui ne supporteraient pas les passages d'avion réguliers ! Plage juste à côté mais de cailloux. Chaussures aquatiques obligatoires.
Overnattede 1 nat i august 2023
Svar fra Labranda Blue Bay Resort Team den 18. aug. 2023
Dear Emilie,we appreciate your valuable feedback regarding your recent stay at Labranda Blue Bay Resort. It's unfortunate that we fell short of meeting your expectations, as our team continuously tries to exceed the needs of our guests. While we understand that we weren't able to fully convince you of our services on this occasion, we would be genuinely delighted if you would grant us another opportunity to showcase the exceptional experience we aim to provide during your next visit to Rhodes. Your satisfaction is our priority, and we look forward to the chance to turn your experience around. Kind regards,the Labranda Blue Bay Resort Team

4/10 Dårligt

Emilie

Overnattede 1 nat i august 2023
Svar fra Labranda BLue Bay Resort Team den 8. sep. 2023
Dear Emilie,we appreciate your valuable feedback regarding your recent stay at Labranda Blue Bay Resort. It's unfortunate that we fell short of meeting your expectations, as our team continuously tries to exceed the needs of our guests. While we understand that we weren't able to fully convince you of our services on this occasion, we would be genuinely delighted if you would grant us another opportunity to showcase the exceptional experience we aim to provide during your next visit to Rhodes. Your satisfaction is our priority, and we look forward to the chance to turn your experience around. Kind regards,the Labranda Blue Bay Resort Team

6/10 Okay

Laura

Synes godt om: Rengøring
Overnattede 11 nætter i august 2023
Svar fra Labranda BLue Bay Resort Team den 16. aug. 2023
Dear Laura,thank you for taking the time to rating us.kind regards

8/10 Udmærket

Jordan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel it self is very clean and great pools and great entertainment they hotel is great for familys breakfasts are great and pizza and kebabs are excellent throw day as snacks only issue i would have with hotel is dinner and afternoon lunch food is not the best
Overnattede 8 nætter i august 2023
Svar fra Labranda BLue Bay Resort Team den 16. aug. 2023
Dear Jordan,thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your feedback and are delighted to hear that you found our facilities to be clean and enjoyed the great pools and entertainment options we offer. We are also pleased to know that our hotel is a great choice for families.We value your feedback as it helps us identify areas for improvement and ensure that we provide the best possible experience for all our guests.Thank you for choosing Labranda Blue Bay Resort to spend your holidays, and we do hope to welcome you back soon.Kind regards,the Labranda Blue Bay Resort Team

10/10 Fremragende

Damian

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All what we needed. Perfect beautiful place.
Overnattede 14 nætter i juli 2023
Svar fra Labranda BLue Bay Resort Team den 8. aug. 2023
Dear Damian , Thank you very much for rating us . We are glad that you've enjoyed your holidays with us.We truly hope to see you to our resort again soon.Kind Regards,The Labranda Blue Bay Resort Tea

8/10 Udmærket

Carla

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i juli 2023
Svar fra Labranda BLue Bay Resort Team den 8. aug. 2023
Dear Carla,thank you for rating us.We are looking forward to welcome you in our property soon.kind regards

8/10 Udmærket

Uta

Overnattede 7 nætter i juli 2023
Svar fra Labranda Blue Bay Team den 23. aug. 2023
Dear Uta,thank you for rating us.kind regards Labranda Blue Bay Team

8/10 Udmærket

Aurelie Fanny Florence

Synes godt om: Service og personale
Synes ikke om: Rengøring
Nous avons passé 15 jours au sein de cet hôtel mais je suis tout de même déçue sur certains points : - la propreté laisse réellement à désirer notamment dans les escaliers des parties communes avec des verres renversés par les clients et parfois 2-3 jours pour être nettoyés - le buffet : à part le petit déjeuner sincèrement ça ne vaut pas un 4 étoiles : répétitif et pas de bonne qualité, j’ai mangé des salades quasiment tout le séjour - les bruits de couloirs : effectivement pas très insonorisés et des gens peu respectueux des autres Les points positifs : l’accueil, la gentillesse et la disponibilité du personnel Ils sont tous très gentils et souriants Je pense au final que l’hôtel ne vaut pas un 4 étoiles, la plage est une plage de galets. Prévoyez des chaussures spécifiques La Clim ds la chambre RAS par contre au sein du restaurant et du hall, il faisait bcp trop chaud. Leur système de Clim est à revoir surtt avec 38 degrés 15 jours c’était trop long à la fin, ns avions hâte de rentrer et retrouver une bonne nourriture Merci à Dikea pour son amabilité et sa gentillesse Merci à Niels un animateur français adorable et très patient avec les enfants
Overnattede 14 nætter i juli 2023
Svar fra Labranda Blue Bay den 27. jul. 2023
Dear Aurelie Fanny Florence, thank you for choosing Labranda Blue Bay Resort for your holidays in Rhodes. We sincerely appreciate your feedback as it helps us to identify areas that need improvement. •Our staff takes great pride in providing friendly and welcoming service to our guests. We believe that excellent service starts with a warm and genuine smile, and we are delighted to hear that our team made you feel valued and well taken care of.Thank you for choosing our hotel, and we look forward to welcoming you back in the future.Kind regards , Laranda Blue Bay Team

8/10 Udmærket

Irene

Overnattede 7 nætter i juli 2023
Svar fra Labranda BLue Bay Resort Team den 8. aug. 2023
Dear Irene, we would like to thank you for taking your time and sharing this review regarding your recent stay.It was a pleasure to meet your expectations.We are looking forward to welcome you soon..Kind regards

8/10 Udmærket

Kruno

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Overnattede 7 nætter i juli 2023
Svar fra Labranda BLue Bay Resort Team den 26. jul. 2023
Dear Kruno,thank you for your feedback .We are looking forward to welcome you soon in our property.kind regardsLabranda BLue Bay Resort Team

8/10 Udmærket

Daniel

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 13 nætter i juni 2023
Svar fra Labranda Blue Bay Resort Team den 9. jul. 2023
Dear Daniel,thank you for rating us .We are looking forward to welcome you kind regards Labranda BLue Bay Team

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, værelsets komfort
Siisti, perhelomakohde. Muutoin ok, mutta musiikki oli liian kovalla koko päivän, varsinkin jos hotellihuone lähellä pääallasta.
Overnattede 7 nætter i juni 2023
Svar fra Labranda Blue Bay Resort Team den 1. jul. 2023
Dear Valued Guest,We sincerely appreciate your decision to stay at Labranda Blue Bay Resort. It brings us great joy to know that you had a delightful experience during your time with us. Your feedback is invaluable to us as we constantly strive to enhance our services and address any issues that may arise.We eagerly look forward to the opportunity of welcoming you back to Labranda Blue Bay Resort.Kind regards, Labranda Blue Bay Team

10/10 Fremragende

sabrina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Le personnel est au top, gentil, serviable et font des efforts pour parler français. La nourriture est variée , ils changent de thème tous la jours
Overnattede 7 nætter i juni 2023
Svar fra Labranda Blue Bay Resort Team den 1. jul. 2023
Dear Sabrina, Thank you very much for your excellent rating. We are glad that you've enjoyed your holidays with us.We truly hope to see you to our resort again soon.Kind Regards,The Labranda Blue Bay Resort Tea

4/10 Dårligt

William

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Lovely room, hotel, facilities and location. But for families, NOT for couples. Main pool loud, speakers blaring, people talking loud it, parents shouting at kids running riot and splashing and screaming. Food bland, ok by all inclusive standards but bland and samey. Getting seated for dinner was a nightmare and you’re fighting pushy parents and feral children, hands in and on everything. Entertainment is really bad, budget, laughable really. Cleaner comes really early and was really loud, shouting across to other members of staff, like the Gardner mowing the lawn at 8am!! When we asked her to keep the noise down she was rude. She then didn’t change our towels, had one new towel in a week coz she never came back and had to ask reception for it. Lady at the spa hounded us about going for €200 massages (after an apparent discount) despite us repeatedly saying we weren’t interested. Older barman rude and homophobic, did not want to serve gays and made it known. This was ask apparent on excursions. Excursions were also pretty poor and mis-sold. Tour guide pretty useless. Hotel is on flight path so noise of planes flying over every 20 mins. It is right on the beach though and the view and location is lovely. Reception staff are lovely and very helpful. There’s a free water park across the road, which is good. In sum, if you’re a family with kids, you’ll love it, if you’re a couple, you’ll hate it. If you’re a gay couple, you’ll really hate it. Don’t go.
Overnattede 8 nætter i juni 2023
Svar fra Labranda Blue Bay Resort Team den 1. jul. 2023
Dear Valued Guest , thank you for choosing Labranda Blue Bay Resort. We apologize for the noise and lackluster experience you had during your stay. We appreciate your positive comments about the lovely room, hotel location, and helpful reception staff. We will address the issues you mentioned, including the pool atmosphere, food variety, entertainment quality, cleanliness, spa sales approach, and staff behavior, to improve the overall guest experience. We value all guests and try to create an inclusive and enjoyable environment for everyone. We would be happy to be given a second chance to welcome you again in our resort . Kind regrads , Labranda Blue Bay Team