Indendørs pool, udendørs pool, parasoller, liggestole

Anmeldelser af Atrium Platinum Luxury Resort Hotel & Spa

5 out of 5
Atrium Platinum Luxury Resort Hotel & Spa
lliados Street, Ixia Bay, Rhodes, Rhodes Island

Anmeldelser

9,6

Enestående

Bedømmelse på 10 − Fremragende. 327 af i alt 420 anmeldelser" "
Bedømmelse på 8 − Udmærket. 79 af i alt 420 anmeldelser" "
Bedømmelse på 6 − Okay. 12 af i alt 420 anmeldelser" "
Bedømmelse på 4 − Dårligt. 1 af i alt 420 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 420 anmeldelser" "

9,8/10

Rengøring

9,8/10

Service og personale

9,4/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Magnus

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Top service
Dejligt luksushotel med top service.
Overnattede 8 nætter i juli 2023
Svar fra Guest Relations Team den 20. jul. 2023
Thank you very much for your review and comment. It is greatly appreciated.

10/10 Fremragende

Ken

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i oktober 2022
Svar fra Guest Relations Team den 11. jun. 2023
Thank you very much!

10/10 Fremragende

Julie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk
Alt var helt fantastisk!! Og var sengene ret hårde
Overnattede 6 nætter i oktober 2019
Svar fra Atrium Hotels den 4. nov. 2019
Dear Julie, Thank you for staying with us during your holidays in Rhodes. We are very happy to read that you found everything amazing and hope to welcome you back next summer. Thank you. Yours faithfully, Atrium Hotels Management

6/10 Okay

Andreas

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotellet ligger relativt langt fra bymidten i et befærdet område. Maden i deres hovedrestaurant er ikke overvældende, men du kan blive mæt. Vi er ikke selv vegetarer, men var positivt overrasket over valgmulighederne for dem, der er. Vi kom i slutningen af sæsonen, og det kan mærkes på servicen på hotellet, som vi var fået bedre på et 5 stjernet hotel. Personalet i restauranten og trænerne er dog søde. Hotellet er i god stand, men indretningen er upersonlig og ikke hyggelig, hvilket man især bemærker på de store etager, hvor værelserne ligger. På vores etage blev vi ofte mødt af lugten af friture. Misforstå mig Ikke. Hotellet er lækkert, men de små ting, som gør forskellen fra 4 til 5 stjerner var ikke helt på plads efter vores mening, og vi havde forventet mere ift. andres anmeldelser.
Overnattede 8 nætter i oktober 2018
Svar fra Atrium Hotels den 2. nov. 2018
Dear Andreas, Thank you for visiting the Atrium Platinum this summer. We are saddened by the fact that you did not thoroughly enjoyed your stay with us. We appreciated constructive feedback and we will use your review to further improve our services. Your kind comments about the personnel are welcome as they are truly the greatest assets of the hotel. We hope that you will return to Rhodes and perhaps visit one of our sister hotels in the southern part of the island. Thank you. Yours faithfully, Atrium Hotels Management

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel med udstrakt service. Fantastisk pool-område.
Overnattede 7 nætter i juli 2018
Svar fra Atrium Hotels den 23. jul. 2018
Dear valued guest, Thank you for your question. It is a great pleasure to read that you had a fantastic stay and enjoyed the pool area that much and most of all the service provided by the personnel who are all excellent. We hope that you will return to the hotel for another wonderful stay. Thank you. Yours faithfully, Atrium hotels Management

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel
Virkelig lækkert hotel, dejlig mad, fantastiske værelser og meget venligt og serviceminded personale
Overnattede 7 nætter i maj 2018
Svar fra Atrium Hotels den 18. jun. 2018
Dear valued guest, Thank you for taking the time to review the Atrium Platinum after your recent stay with us. It is a pleasure to receive great feedback for all hotel departments and we'll make sure that your kind words reaches the personnel. We hope that you will visit us again in the near future for another memorable stay. Yours faithfully, Atrium Hotels Management

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Svar fra General Manager den 10. aug. 2016
Dear guest, Thank you for visiting us this summer. We are pleased to see that you had a good stay and hope that you will return in the near future. Yours faithfully, Atrium Hotels Management

8/10 Udmærket

Verificeret rejsende

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
lækkert, velfungerende og super beliggenhed
Nybygget hotel med al komfort, hyggeligt pool-område og perfekt beliggenhed i Ixia med kun 4-5 km at gå til Rhodos by langs vandet.

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Bruce

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel has a dedicated app that can be used to order drinks and food to your sun lounger.
Overnattede 7 nætter i maj 2024

10/10 Fremragende

Diane

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was excellent; although this is not a walkable location. The only item missing at the hotel was a wash cloth.
Overnattede 1 nat i oktober 2023
Svar fra Guest Relations Team den 14. okt. 2023
Dear valued guests,Thank you very much for your feedback! We are glad to know that you have enjoyed your stay with us.Kind regards,

8/10 Udmærket

Katja

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Das Hotel ist großzügig gestaltet, was die Anlage und auch die Zimmer angeht. 5 Sterne Luxury Resort klingt viel versprechend, ist aber maximal Landesklasse 5 Sterne. Design und Interior sind nicht wirklich zeitgemäß. Im Pool fehlen Mosaiksteinchen, Geländer sind blind, Flure des Hotels sind lang, kalt und erinnern gerade in den unteren Etagen eher an Krankenhausflure. Gläser am Pool aus Plastik und auch ziemlich abgenutzt. Kein Zugang zum Strand. Also das Hotel ist völlig ok, aber eben aus unserer Sicht kein Luxury Resort mit 5 Sternen. Früchstück ist sehr reichhaltig.
Overnattede 5 nætter i september 2023
Svar fra Guest Relations Team den 14. okt. 2023
Sehr geehrter Gast,Vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten. Wir schätzen Ihr Feedback und bedauern, dass wir Ihre Erwartungen nicht in vollem Umfang erfüllen konnten. Wir werden Ihre Anmerkungen zur Verbesserung unseres Services und unserer Einrichtungen nutzen. Wir sind stets bestrebt, unseren Gästen einen angenehmen Aufenthalt zu bieten, und Ihr Feedback ist uns dabei äußerst hilfreich.Wir freuen uns jedoch, dass Sie unser reichhaltiges Frühstück genossen haben. Es ist uns wichtig, die Qualität unseres Services kontinuierlich zu steigern, und hoffen, dass Sie uns in Zukunft eine weitere Chance geben, Ihr Vertrauen zurückzugewinnen.Mit freundlichen Grüßen,

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The hotel staff was great! We got half board which was okay. Alcohol isn’t included but we thought we could eat at some of the hotels restaurants with this option. That is not the case. Only the main dining room can be used and only a discount is given at restaurants. They had theme nights with food options which again was okay. For example seafood night. In the event that you don’t like fish there were only a couple of things I could eat. Kind of limited and disappointing. We traded and got a lunch versus dinner one day and there were limited options. No hamburgers, hotdogs, salads, etc. just much of the same as dinner, really. It needs improvement. The room was beautiful but bath lighting was terrible. It was so dark my husband couldn’t see to shave well and putting on my makeup was terrible. There aren’t bathroom outlets so I went to the desk to get ready. My friends bathroom was better and it seemed that lights had been updated. The indoor pool was $12EU a day to use and considered part of the spa. There are several things we learned once we were there. Still a nice hotel but these things and signing things like the location of the elevators on floors was an opportunity.
Overnattede 4 nætter i september 2023
Svar fra Guest relations team den 8. okt. 2023
Dear Guest,Thank you for sharing your feedback with us. We truly appreciate your comments and suggestions. We're sorry to hear about the limitations you experienced during your stay, and we will certainly take your feedback into consideration as we work on improving our services and amenities. We hope to have the opportunity to welcome you back in the future with an even better experience.Best regards,

10/10 Fremragende

Johann

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr Gutes Hotel KLeines Manko: fast alle Zimmer-Türen klemmten Sehr positiv waren die Handtücher für die verschiedenen Pools Air Condition war in allen Bereichen perfekt Gesamtes Hotel ist weiter zu empfehlen, vor allem das Service uns auch das Essen waren hervorragend.
Overnattede 7 nætter i september 2023
Svar fra Guest Relations Team den 25. sep. 2023
Dear guests,Thank you very much for your feedback !We are so glad to know that you have enjoyed our staff and food.We are looking forward to welcoming you again!Kind regards,

8/10 Udmærket

Ariane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i september 2023
Svar fra Guest relations team den 9. sep. 2023
Thank you very much!

10/10 Fremragende

Kiran

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i august 2023
Svar fra Guest Relations Team den 29. aug. 2023
Dear valued guests,Thank you so much for this review of your stay. We are so glad to hear that you had an exceptional holiday.We hope that you will visit us again in the future.Sincerely yours,Guest Relations TeamAtrium Hotels and Resorts

10/10 Fremragende

NICHOLAS

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Complimenti allo staff , davvero efficienti e massima qualità nella pulizia , spiegazione e accoglimento . Un plauso al Sig. Valentino in quanto ci ha spiegato in modo professionale e sintetico le caratteristiche della struttura ecc.
Overnattede 9 nætter i august 2023
Svar fra Guest Relations Team den 22. aug. 2023
Dear Valued Guest, Thank you very much for your review. We are happy to hear that you have had an amazing stay and enjoyed the high quality service we provide. Thank you for praising our staff. It would be our pleasure to welcome you back in the future for another stay. Yours sincerely, Guest Relations Team Atrium Hotels

10/10 Fremragende

Ajay

Overnattede 5 nætter i juli 2023
Svar fra guest relations team den 16. aug. 2023
thank you!

10/10 Fremragende

Paul

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfectly located, quality hotel.
Lovely hotel perfectly situated between the airport and old Rhodes town. Easy cab ride to the town. There is plenty of pool space and there were plenty of very comfortable sun beds. Service around the pool is excellent for drinks and snacks. The dining area was large and very comfortable for breakfast. Our room was large with a huge bed, bigger than a super king. The hotel staff were very friendly. There was entertainment most nights. We had a lovely stay.
Overnattede 8 nætter i juli 2023
Svar fra guest relations team den 24. jul. 2023
Dear valued guests,Thank you so much for you review of your stay with us.We are excited to hear that you had an enjoyable stay. We are glad that you have enjoyed our facilities, food and the service of our staff.It would be our pleasure to welcome you back next year as our guests.Sincerely yours,Guest Relations TeamAtrium Hotels and Resorts

10/10 Fremragende

Alexander Yu Chien

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great resort and perfect for families. Very large swimming area with plenty of lounges and towels available, with app based ordering for beverages and snacks your lounge. Kids club is available and the girls who look after the kids are amazing, they have it available every day apart from Monday, great for parents to leave their kids in safe hands. The staff are amazing and always friendly, smiling and willing to help made our stay very relaxing and pleasant. We were half board and had breakfast and dinner at the resort, the food offering was good and a large selections of food, fresh fruits, desserts, you can't be bored by the variety. They also have ala carte available if you wish. Amazing resort and thank you for the great stay.
Overnattede 4 nætter i juli 2023
Svar fra guest relations team den 22. jul. 2023
Dear valued guests,Thank you so much for you review.We are really glad to hear that you have had an excellent stay.Thank you so much for praising our staff and pointing out its friendliness. We would love to welcome you back as our guests.Sincerely yours,Guest Relations TeamAtrium Hotels and Resort

10/10 Fremragende

Alexander

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juli 2023
Svar fra Guest Relations Team den 19. jul. 2023
thank you so much!

10/10 Fremragende

Mr Thomas J

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A truly wonderful honeymoon spent at Atrium. We cannot thank the staff enough and the place is just amazing. Highly recommended
Overnattede 9 nætter i juni 2023
Svar fra Guest Relations Team den 1. jul. 2023
Thank you so much for your kind review!We are glad to know that you have enjoyed your stay with us!See you again very soon!

10/10 Fremragende

Samantha

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Fantastic hotel. Beautiful, clean and service was outstanding. We were made to feel special from the moment that we arrived until the time we left. All the facilities you would expect and a good outdoor pool and amazing spa with indoor pool and jacuzzi and a full range of treatments available. Room was a good size and bed was large and comfortable. Bathroom had an excellent shower and jet bath. I recommend getting a room with a private pool as it was great to jump in and cool off after a long hot day and the view of the sea was breathtaking. Food options are incredible and you are spoilt for choice at the breakfast buffet with everything you could want and it all tastes great. Dinner was equally great and all of the hotel restaurants produce some exceptionally tasty dishes. The hotel app is also great for making reservations and ordering food and drinks by the pool. Only a 10 minute drive from the main town and well so location was good. Nothing to criticize here at all as our experience of this hotel was flawless and one we won't forget. I couldn't rate this place more highly. It is definitely worthy of the 5 star rating and all of the great reviews from other guests that I checked before making my booking. You won't regret staying here.
Overnattede 9 nætter i juni 2023
Svar fra Guest Relations Team den 28. jun. 2023
Dear Valued Guests,Thank you for your glorious review. We are happy to hear that your stay with us was exceptional.Thank you so much for speaking so highly of our staff. We are so glad to hear that you felt welcomed. We look forward to welcoming you back for another memorable visit!Sincerely yours,Guest Relations TeamAtrium Hotels & Resorts

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i maj 2023
Svar fra Guest Relations Team den 11. jun. 2023
Thank you very much !

10/10 Fremragende

devon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was awesome best resort ever
Overnattede 5 nætter i maj 2023
Svar fra Guest Relations Team den 11. jun. 2023
Thank you very much for your kind review!

8/10 Udmærket

THANG

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2023
Svar fra Guest Relations Team den 11. jun. 2023
Thank you very much !

8/10 Udmærket

GIANG

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This facility is in great condition.
Overnattede 3 nætter i maj 2023
Svar fra Guest Relations Team den 11. jun. 2023
Thank you very much !

6/10 Okay

Matt

Overnattede 2 nætter i oktober 2022
Svar fra Guest Relations Team den 11. jun. 2023
Thank you very much !

10/10 Fremragende

Pekka

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2022
Svar fra Guest Relations Team den 11. jun. 2023
Thank you very much !

10/10 Fremragende

Alexander

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The customer service excellent I would like to thank Michael,Paulina ,Elsa,and Other wonderful people thank you All. Five stars ⭐️
Overnattede 6 nætter i september 2022
Svar fra Guest Relations Team den 11. jun. 2023
Thank you very much for your kind review !

10/10 Fremragende

Michael

Overnattede 2 nætter i august 2022
Svar fra Guest Relations Team den 11. jun. 2023
Thank you very much !

8/10 Udmærket

Richard

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff and service great. Rooms spacy and good. Missing beach with hotel sunbeds and service.
Overnattede 2 nætter i juni 2022
Svar fra Guest Relations Team den 11. jun. 2023
Thank you very much for your kind review !

8/10 Udmærket

Jouko

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i maj 2022
Svar fra Guest Relations Team den 11. jun. 2023
Thank you very much !

8/10 Udmærket

Prachi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was beautiful and had great views
Overnattede 4 nætter i oktober 2021
Svar fra Guest Relations Team den 11. jun. 2023
Thank you very much !

8/10 Udmærket

Roey

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i september 2021
Svar fra Guest Relations Team den 11. jun. 2023
Thank you very much !

10/10 Fremragende

rinat

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
It was great hotel
Overnattede 4 nætter i september 2021
Svar fra Guest Realations Team den 11. jun. 2023
Thank you very much !

10/10 Fremragende

Claire

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Relaxing Break
Really enjoyed our relaxing stay. Room was great with super views over swimming pool & the sea. Excellent variety of food at buffet breakfast. Sadly sun loungers are ‘reserved’ early morning-this should not be allowed. Pool drinks expensive €5.50 for an instant decaf coffee!
View from room
Taken at front entrance
Overnattede 9 nætter i september 2021
Svar fra Guest Relations Team den 11. jun. 2023
Thank you very much for your kind review !

8/10 Udmærket

Igor

Overnattede 6 nætter i august 2021
Svar fra Guest Relations Team den 11. jun. 2023
Thank you very much !

10/10 Fremragende

JONATHAN

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 14 nætter i august 2021
Svar fra Guest Relations Team den 11. jun. 2023
Thank you very much !

8/10 Udmærket

larry

Overnattede 5 nætter i august 2021
Svar fra Guest Relations Team den 11. jun. 2023
Thank you very much !

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great experience, very clean and organized. Staff always willing to help. COVID testing onsite. Rooms beautiful and spacious, great to have our own pool. Food for everyone. Highly recommend.
Overnattede 6 nætter i august 2021
Svar fra Guest Relations Team den 11. jun. 2023
Thank you very much for your kind review !

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms were spacious the staff were very helpful and courteous- the pool area was good breakfast was excellent
Overnattede 2 nætter i august 2021
Svar fra Guest Relations Team den 11. jun. 2023
Thank you very much for your kind review !

10/10 Fremragende

Lorenz

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sehr sauberes und neues Hotel. Große Zimmer und guter Service.
Overnattede 4 nætter i juli 2021
Svar fra Guest Relations Team den 11. jun. 2023
Thank you very much for your kind review !

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring
The location near the airport was good and the rooms were fantastic
Overnattede 1 nat i juli 2021
Svar fra Guest Relations Team den 11. jun. 2023
Thank you very much for your kind review !

10/10 Fremragende

Galla

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent in everything except the beds
Overnattede 14 nætter i juli 2021
Svar fra Guest Relations Team den 11. jun. 2023
Thank you very much for your feedback !

10/10 Fremragende

Tatiana

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Everything was perfect!!!
Overnattede 14 nætter i juli 2021
Svar fra Guest Relations Team den 11. jun. 2023
Thank you very much for your kind review !

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Magnifique ! Superbe séjour, personnel au petits soins, souriants et serviable. Les chambres sont magnifiques, la piscine, la nourriture. Vraiment parfait merci à toute l’équipe pour ce magnifique séjour et ce super accueil !!
Overnattede 10 nætter i juli 2021
Svar fra Guest Relations Team den 11. jun. 2023
Merci beaucoup pour votre commentaire !

10/10 Fremragende

Sahar

Overnattede 3 nætter i juli 2021
Svar fra Guest Relations Team den 11. jun. 2023
Thank you very much !

10/10 Fremragende

Taiseer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Highly recommend
It was more than fantastic. The hotel is amazing . Rooms are very clean. The staff are welcoming and very friendly and helpful. The breakfast is super. The guy who was doing the eggs ( Alexderos) is professional. Also, Tereeza the girl that works in welcoming in the breakfast is very kindly. I highly recommend.
Overnattede 3 nætter i juni 2021
Svar fra Guest Relations Team den 11. jun. 2023
Thank you very much for your kind review !