Bar (på overnatningsstedet)

Anmeldelser af Hotel New Folias

3 out of 5
Hotel New Folias
Calle las Retamas, 17, San Bartolome de Tirajana

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 95 af i alt 272 anmeldelser" "
Bedømmelse på 8 − Udmærket. 138 af i alt 272 anmeldelser" "
Bedømmelse på 6 − Okay. 28 af i alt 272 anmeldelser" "
Bedømmelse på 4 − Dårligt. 7 af i alt 272 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 272 anmeldelser" "

8,8/10

Rengøring

9,0/10

Service og personale

8,2/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Jens

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt lejlighedshotel i roligt område tæt på strand og indkøb. Lækker pool
Overnattede 7 nætter i februar 2024
Svar fra Hotel Manager den 12. feb. 2024
Dear Jens, Dear Guest,Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your stay at our apartment hotel and found our location in a quiet area close to the beach and shopping to be convenient.It's wonderful to know that you were able to take advantage of our nice pool during your time with us. We understand the importance of relaxation and leisure amenities for our guests, and we're glad you had a chance to enjoy them.We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Azahara CamposHotel Manager

8/10 Udmærket

Jane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel i rolige omgivelser og tæt ved havet. Selv om hotellet er et ældre hotel, levede det op til vores forventninger. Dejlig morgenmad med stort udvalg.
Overnattede 10 nætter i januar 2024
Svar fra Hotel Manager den 30. jan. 2024
Dear Jane, Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that our quiet surroundings and proximity to the sea met your expectations. While we may be an older establishment, we're delighted that you found our hotel to be accommodating and enjoyable.It's wonderful to know that you appreciated our breakfast offerings with a large selection. We strive to provide a variety of options to cater to our guests' preferences, and we're glad that it added to your overall experience.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. Thank you for choosing our hotel!Kind regards, Azahara CamposHotel Manager

8/10 Udmærket

Flemming

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Flemming
Fin udsigt
Overnattede 4 nætter i december 2022
Svar fra Hotel Manager den 12. dec. 2022
Dear Flemming, Many thanks for your nice review about your holiday at New Folías. We hope you had a lovely time with us and look forward to seeing you again very soon. Feel free to contact us anytime. Warm regards, Azahara CamposHotel Manager

10/10 Fremragende

Knud

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt Hotel
Fint hotel til prisen. Rent, pænt - god beliggenhed og meget venligt personale. Mulighed for gode gå ture.At sted man vil tilbage til!
Overnattede 10 nætter i november 2022
Svar fra Hotel Manager den 2. dec. 2022
Dear Knud, Thank you so much for your lovely review about your holidays at New Folías. We feel quite happy to know you had such an amazing time with us and appreciate all your comments; we are sure they will help other future guests to choose us. Should you need something, feel free to contact us. We look forward to your next visit. Warm regards, Azahara CamposHotel Manager

8/10 Udmærket

Tina

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 14 nætter i oktober 2022
Svar fra Hotel Manager den 28. okt. 2022
Estimada Tina, Muchas gracias por su puntuación. Deseamos que haya tenido una feliz estancia en New Folías y que nos vuelva a visitar pronto. Saludos cordiales, Azahara CamposDirectora

10/10 Fremragende

Birgit Merete Bjerregaard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rigtig dejligt hotel med alt vi sætter pris på
Dejligt hotel. Vi havde bestilt med terrasse og det var super. Der var alt, hvad vi havde brug for. Gode senge, kogeplader, køleskab og køkkenredskaber. Inde var også et bord og to stole. Vi tilkøbte dejlig morgenmad til 9€ pr. Stk. med lidt afveksling hver dag og frugt og god kaffe. Nåede ikke at bruge swimmingpoolen i de fem dage vi var der. Vi vil rigtig gerne komme igen.
Overnattede 5 nætter i november 2021
Svar fra Management den 25. nov. 2021
Dear Birgit, Many thanks for sharing such an amazing review about your holiday time at New Folias. We are very happy to read you really enjoyed your holidays with us and appreciate all your kind words. We look forward to welcoming you back very very soon! Do not hesitate to contact us, we will be glad to help you. Kindest regards, Azahara Campos Hotel Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i februar 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i februar 2019

8/10 Udmærket

Julia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice quiet location, close enough to walk to restaurants and the sea. Lovely staff, clean and tidy accommodation, nice pool area, you can always get a sunbed due to the no holding sunbeds rule which is enforced. No 6am towels on sunbeds crew. Bliss!
Overnattede 7 nætter i marts 2024
Svar fra Hotel Manager den 3. maj 2024
Dear Julia, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed our nice quiet location, which is conveniently close to restaurants and the sea. It's wonderful that you found our staff lovely and that you appreciated our clean and tidy accommodations.We're glad you enjoyed our pool area and the fact that our sunbed policy ensures everyone has a fair chance to relax by the pool without the hassle of early morning towel reservations. We aim to create a relaxing and enjoyable atmosphere for all our guests, and we're thrilled that you found it blissful.We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future. Please feel free to reach out to us directly if there's anything else we can assist you with.Warm regards,Azahara CamposHotel Manager

10/10 Fremragende

Silvia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Praktisch gelegenes Hotel, in ruhiger Lage, nahe Strand und Einkaufsmöglichkeiten, Frühstück in Büfettform, kleine Kochnische im Zimmer, Pool mit Liegen, Zimmer mit Meerblick und Balkon, sehr freundliches und hilfsbereites Personal, perfekte Sauberkeit, Aufzug, Parkplätze vor dem Hotel, Restaurants zu Fuß erreichbar, gelungener Urlaub.
Overnattede 6 nætter i marts 2024
Svar fra Hotel Manager den 28. mar. 2024
Sehr geehrte Silvia, Vielen Dank für Ihre freundliche Bewertung unseres Hotels. Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben und dass Ihnen unsere Lage, Einrichtungen und der Service gefallen haben.Es ist unser Ziel, unseren Gästen einen angenehmen und komfortablen Aufenthalt zu bieten, und es ist erfreulich zu hören, dass wir dies erreicht haben. Wir sind besonders stolz darauf, dass Sie unsere praktische Lage, die Ruhe, die Nähe zum Strand und den Einkaufsmöglichkeiten sowie unser Frühstücksbuffet und die Ausstattung der Zimmer zu schätzen wussten.Ihre lobenden Worte bezüglich unseres freundlichen und hilfsbereiten Personals sowie der Sauberkeit des Hotels sind eine große Motivation für unser Team, weiterhin exzellenten Service zu bieten. Es ist schön zu wissen, dass Sie sich bei uns wohlgefühlt haben und dass Sie einen gelungenen Urlaub verbracht haben.Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen und stehen Ihnen jederzeit für weitere Fragen oder Anliegen zur Verfügung.Mit freundlichen Grüßen,Azahara CamposDirektorin

10/10 Fremragende

Carolyn

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The New Folias is in a great location. We had beautiful seaviews from our room. Five minute walk to a lovely sandy beach. Shops and restaurants nearby. Good bus service to other resorts. Hotel staff welcoming and helpful.
Overnattede 7 nætter i marts 2024
Svar fra Hotel Manager den 25. mar. 2024
Dear Carolyn, Thank you for taking the time to share your positive experience at The New Folias! We're thrilled to hear that you enjoyed your stay with us. We appreciate your feedback and are delighted that you had a fantastic experience with us. Should your travels bring you back to the area, we would be honored to welcome you again at The New Folias. Thank you for choosing to stay with us!Kind regards, Azahara CamposHotel Manager

8/10 Udmærket

Graham

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Facilities generally good but hotel a little remote from shops and restaurants for those with arthritic knees and of a certain age. Also paving in the local area often loose or raised and a danger of tripping.
Overnattede 28 nætter i februar 2024
Svar fra Hotel Manager den 11. mar. 2024
Dear Graham, Thank you for your feedback on your stay at our hotel. We are glad to hear that you found our facilities to be generally good. We understand that the location may not be ideal for those with mobility issues or of a certain age, as it is a little remote from shops and restaurants. We apologize for any inconvenience this may have caused.We appreciate you bringing to our attention the loose and raised paving in the local area, as safety is our top priority. We will work with the local authorities to address this issue and ensure the area is safe for all guests.We hope that despite these challenges, you were able to enjoy your time at our hotel and we would love to welcome you back in the future. Thank you for choosing to stay with us.Kind regards, Azahara CamposHotel Manager

8/10 Udmærket

Miguel

Overnattede 5 nætter i februar 2024
Svar fra Hotel Manager den 22. mar. 2024
Estimado Miguel, Gracias por su valoración acerca de su estancia en New Folías. Esperamos que haya disfrutado sus días con nosotros. Un saludo cordial, Azahara CampposDirectora

6/10 Okay

Deborah

Overnattede 5 nætter i februar 2024
Svar fra Hotel Manager den 22. mar. 2024
Estimada Deborah, Apreciamos su valoración acerca de su estancia en New Folías. Desconocemos si hubo algún aspecto(s) de sus días con nosotros que no fue de su agrado; en cualquier caso, siéntase libre de hacernos llegar sus comentarios en cualquier momento. Un saludo cordial, Azahara CamposDirectora

8/10 Udmærket

Per-Olof

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bra hotell med liten köksdel
Overnattede 7 nætter i januar 2024
Svar fra Hotel Manager den 9. feb. 2024
Dear Per-Olof, Thank you for taking the time to share your experience at New Folías Hotel. We're delighted to hear that you enjoyed your stay at our hotel and found the kitchenette to be a useful amenity.We strive to provide our guests with comfortable and convenient accommodations, and we're glad that the kitchenette met your needs during your visit. We understand the importance of having the ability to prepare meals or snacks, especially for longer stays, and we're pleased that this feature added value to your experience with us.Your feedback is invaluable to us, and we appreciate you highlighting the positive aspects of your stay. Should you find yourself in the area again, we would be honored to welcome you back for another enjoyable stay. Thank you for choosing our hotel, and we look forward to serving you again in the future.Kind regards, Azahara CamposHotel Manager

8/10 Udmærket

Wilma

Rejste med partner
Quiet safe place. A bit rundown
Overnattede 10 nætter i januar 2024
Svar fra Hotel Manager den 6. feb. 2024
Dear Wilma, Thank you for taking the time to share your feedback with us following your recent stay. We're pleased to hear that you found our hotel to be a quiet and safe place.Your input is invaluable to us, and we hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Warm regards,Azahara CamposHotel Manager

8/10 Udmærket

Emila

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good value for money
Trevlig personal, lite gammalt hotell men bekväma och rena rum, nära stranden. Bra value for money. Vi hade frukost inkluderad det var helt ok. Färsk pressad apelsin juice var 'nice touch'. Hotellet tar extra betalt for safety box det var dåligt och har aldrig hänt mig förut.
Overnattede 10 nætter i januar 2024
Svar fra Hotel Manager den 1. feb. 2024
Dear Emilia, Thank you for taking the time to share your feedback about your recent stay with us. We're pleased to hear that you found our staff to be friendly and appreciated the comfort and cleanliness of our rooms. It's great that you found our location near the beach convenient and felt that the overall value for money was good.We apologise for any inconvenience caused by the additional charge for the safety box. We understand that this was unexpected for you, and we appreciate your understanding. However, it is posted everywhere that safety box has an extra cost. We're delighted that you enjoyed the breakfast, and we're particularly glad that the freshly squeezed orange juice added a nice touch to your experience. We value your input and hope to have the opportunity to welcome you back for another stay, addressing any concerns and providing an even better experience. Thank you for choosing our hotel, and we look forward to serving you again in the future.With our best regards, Azahara CamposHotel Manager

8/10 Udmærket

britt

Synes godt om: Rengøring, service og personale, værelsets komfort
Oslagbar utsikt från balkongen mot havet kunnat njuta av både soluppgång och nergångar. Hotellet är gammalt delvis slitet vilket märks på det sanitära. Vänlig och tillmötesgående personval bra städning. Utmärkt frukostbuffé, poolområdet fungerar bra
Overnattede 14 nætter i januar 2024
Svar fra Hotel Manager den 29. jan. 2024
Dear Britt, Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed the unbeatable view from your balcony overlooking the sea, providing you with the opportunity to admire both the sunrise and sunset.We appreciate your understanding regarding the age of the hotel and apologize for any inconvenience caused by the condition of the sanitary facilities. Rest assured, we are continuously working to improve and maintain our facilities to ensure a comfortable stay for all our guests.It's wonderful to hear that you found our staff to be friendly and accommodating, and we're glad to know that our cleaning standards met your expectations.We're especially delighted that you enjoyed our excellent breakfast buffet and that you found the pool area to be enjoyable.Your feedback is invaluable to us as we strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back again in the future.Warm regards,Azahara CamposHotel Manager

6/10 Okay

Arja

Synes godt om: Rengøring, service og personale
Kahden viikon loma
Keittiötila oli aika pieni ja ahdas, ei ollut liesituuletinta.Huone olisi aika pieni vielä pidemmälle lomalle. Parvekkeelta oli hienot merinäkymät, aamu-ja ilta-aurinko näkyi. Hotelli oli hyvällä paikalla lähellä kauppakeskusta ja bussipysäkkiä.
Overnattede 14 nætter i januar 2024
Svar fra Hotel Manager den 24. jan. 2024
Dear Kahden, Thank you for sharing your thoughts about your recent stay with us. We appreciate your feedback regarding the kitchen space, and we apologize for any inconvenience caused by its size and lack of a range hood. We understand the importance of a well-equipped kitchen for our guests.It's delightful to hear that you enjoyed the beautiful sea views from your balcony and the presence of both morning and evening sun. We strive to provide a pleasant atmosphere for our guests to relax and appreciate their surroundings.We are pleased to know that our hotel's location, close to the shopping center and bus stop, added convenience to your stay. We always aim to offer a convenient and accessible experience for our guests.Your feedback about the room size is duly noted, and we appreciate your insights for longer stays. We are constantly working towards enhancing our facilities, and your comments will aid us in making improvements.We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable experience.Best regards,Azahara CamposHotel Manager

10/10 Fremragende

Rene

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Vootreffelijke accomodatie! Alles wat je nodig hebt: koelkast, magnetron, etc etc. Geweldige meedenkende medewerkers.
Overnattede 14 nætter i december 2023
Svar fra Hotel Manager den 15. jan. 2024
Dear Rene, Thank you so much for your time and words about your holiday at New Folías. We are quite happy to know you spent a nice stay with us and look forward to seeing you again very soon.Kind regards, Azahara CamposHotel Manager

10/10 Fremragende

Anneli

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i december 2023
Svar fra Hotel Manager den 9. jan. 2024
Dear Anneli, Thank you so much for giving New Folías the highest score. We hope you had an enjoyable stay with us and look forward to seeing you again. Kind regards, Azahara CamposHotel Manager

8/10 Udmærket

Will, Roosendaal

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to the beach, taxi stand in 5 min walk. Shopping centre with good restaurants nearby.
Overnattede 5 nætter i december 2023
Svar fra Hotel Manager den 2. jan. 2024
Dear Will, Thank you so much for sharing your personal review about your stay at New Folías Hotel. We are quite glad to know you had a good holiday with us and look forward to welcoming you. Kind regards, Azahara CamposHotel Manager

6/10 Okay

Jarno

Synes godt om: Rengøring, service og personale
Overnattede 28 nætter i november 2023
Svar fra Hotel Manager den 2. jan. 2024
Dear Jarno, Thank you for rating New Folías Hotel. We do not know the reason(s) why you gave us 6/10 stars but if there is something you'd like to let us know, feel free to contact us any time. We are always willing to improve our services. With our best regards, Azahara CamposHotel Manager

8/10 Udmærket

Ingela

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 14 nætter i december 2023
Svar fra Hotel Manager den 27. dec. 2023
Dear Ingela, Thank you for rating your stay at New Folías Hotel. We are glad to have a high score and hope everything has been of your pleasure. Kind regards, Azahara CamposHotel Manager

6/10 Okay

Minna

Rejste med familie
Overnattede 7 nætter i december 2023
Svar fra Hotel Manager den 27. dec. 2023
Dear Minna, Thank you for your 3/5 score about your stay at New Folías. We hope everything has been of your pleasure. Best regards, Azahara CamposHotel Manager

8/10 Udmærket

Randal

Synes godt om: Rengøring, service og personale, faciliteter
The property is in an excellent location, with sandy beaches, scenic coastal walking paths, and many shopping and dining options nearby. If you’re looking for a room with a view, I’d definitely suggest going for a sea view room. You’ll get to enjoy the beautiful ocean view and soak up some sunshine on your balcony all day long. Plus, you can check out the pool area and pick the perfect spot before heading down. The staff was very friendly and helpful with any questions or needs. The housekeeping was excellent as well. There was room for parking if you have a car, but the bus stops are close by and the public transportation is excellent for exploring the main areas along the coast. The hotel is a bit old and could use some sprucing up, but it’s still a great place to stay! I spent a week in Gran Canaria and I have to say, the Hotel New Folias was in the best area I could’ve picked. 😎
Overnattede 6 nætter i december 2023
Svar fra Hotel Manager den 26. dec. 2023
Dear Randal, Thank you so much for your nice review about your holiday time at New Folías Hotel. We are quite happy to know you spent a good stay with us and appreciate all your comments and words to us. We will be pleased to welcome you back any time. Kind regards, Azahara CamposHotel Manager

8/10 Udmærket

Riitta Leena

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Hotelli ennestään tuttu meille ja sopivan kokoinen. Aamiainen monipuolinen. Ystävällinen henkilökunta. Iso etu kun sai käydä suihkussa ja vaihtaa matkavaatteet illalla ennen yön paluulentoa. Matkatavarat sai lukolliseen tilaan odottelemaan lähtöä. Wifi- yhteys pätki paljon, ei ollut odotetulla tasolla.
Overnattede 14 nætter i december 2023
Svar fra Hotel Manager den 19. dec. 2023
Dear Riitta, Thank you so much for your time and review about your holiday time at New Folías. We are quite glad to know you spent a good time with us and look forward to seeing you again very soon. Kind regards, Azahara CamposHotel Manager

10/10 Fremragende

Leif

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 16 nætter i november 2023
Svar fra Hotel Manager den 15. dec. 2023
Dear Leif, Thank you so much for giving New Folías the highest rate. We hope you enjoyed a lot your stay and look fowarrd to seeing you soon. Kind regards, Azahara CamposHotel Manager

10/10 Fremragende

Gunilla

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bra longstay
Bra om det framgår vilka köksredskap som finns då att man kan komplettera sin packning. Vi lagade de flesta måltiderna i det lilla köket. Enklare att sortera sopor. Nu hittade vi kärl utanför hotellet . Trevlig o service inriktad personal.
Overnattede 28 nætter i november 2023
Svar fra Hotel Manager den 15. dec. 2023
Dear Gunilla, Thank you for sharing your personal review about your holiday at New Folías. We are glad to know you spent a good time with us and look forward to your next stay. Best regards, Azahara CamposHotel Manager

8/10 Udmærket

Ove

Rejste med partner
Synes godt om: Rengøring, service og personale
Ett bra boende med möjlighet till självhushåll. Rent och välstädat, men en smula slitet.
Overnattede 12 nætter i november 2023
Svar fra Hotel Manager den 27. nov. 2023
Dear Ove, Thank you so much for your comments about New Folías Hotel. We are happy to know you spent a nice time and look forward to welcoming you very soon. Kind regards, Azahara CamposHotel Manager

8/10 Udmærket

Daniela, Horgen

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Sehr gutes preis-/ leistungsverhältnis👍
Overnattede 3 nætter i november 2023
Svar fra Hotel Manager den 24. nov. 2023
Sehr geehrte Daniela, Vielen lieben Dank für alle Ihre Wörter über New Folías Hotel. Wir freuen uns sehr Sie eine gute Zeit bei uns gehabt haben und würden Sie gerne früh wiedersehen.Mit freundlichen Grüssen, Azahara CamposDirektorin

6/10 Okay

monika

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Hotel Manager den 21. nov. 2023
Dear Monika, Thank you for rating your stay at New Folías. We do not know the reason(s) why you gave us a 6/10 rate, but if there is something you'd like to let us know, feel free to do it any time. Kind regards, Azahara CamposHotel Manager

4/10 Dårligt

Andre Marc, Duesseldorf

Overnattede 1 nat i november 2023
Svar fra Hotel Manager den 20. nov. 2023
Dear Andre, Thank you for rating your holiday stay at New Folías. We are sorry to see you gave us a low score. Feel free to let us know your personal comments any time. Kind regards, Azahara CamposHotel Manager

2/10 Forfærdeligt

Hartmut M.

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Reformas a medias - una tomadura de pelo
El peor hotel en el que he estado en los últimos 20 años. Reformas hechas a medias, el cuarto de baño sin reformar de los años 80 y en mal estado (azulejos rotos, apliques oxidados . desgastados y sueltos). Las camas de la habitación nuevas, armario nuevo, televisión nueva pero los suelos de la habitación y las puertas antiguas, desgastados y con desperfectos (la del cuarto de baño da asco), aire acondicionado antiguo, no limpian todos los días y tampoco cambian las toallas todos los días. Aún así dentro del mal estado limpian bien y el personal es muy amable, intentando suavizar nuestro descontento con cambiar el grifo de la ducha. Pagamos 136€ la noche y me siento totalmente engañado. No entiendo las evaluaciones positivas de las demás personas en las que me fijé antes de hacer la reserva.
Overnattede 4 nætter i november 2023
Svar fra Hotel Manager den 16. nov. 2023
Estimado Hartmut, Gracias por su reseña acerca de su estancia en New Folías. Tal y como se le explicó en recepción, ha venido en un mes de temporada alta donde los precios de los hoteles alrededor son altos y nosotros somos de los más económicos; de hecho, Usted mismo lo reconoció. Entendimos su malestar y tratamos de hacer lo posible por solventar su problema con el baño, pero vemos que nuestros esfuerzos no fueron suficientes. Una vez más, sentimos su mala experiencia y quedamos a su disposición. Un saludo cordial, Azahara CamposDirectora

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Slitt
Virket slitt og mangelfullt vedlikeholdt
Overnattede 7 nætter i november 2023
Svar fra Hotel Manager den 16. nov. 2023
Dear client, Thank you for reviewing your stay at New Folías. We are sorry you had that impression but hope you enjoyed your time with us. Kind regards, Azahara CamposHotel Manager

2/10 Forfærdeligt

Nils-Erik

Overnattede 11 nætter i oktober 2023
Svar fra Hotel Manager den 15. nov. 2023
Dear Nils-Erik, Thank you for rating your stay at New Folías Hotel. We are sorry to have a 2/10 rate. We spoke to you during your holiday time and tried our best to improve your experience; however we see it was not possible at all. We remain at your disposal if there is something we can help you with. Kind regards, Azahara CamposHotel Manager

10/10 Fremragende

Ulla

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i november 2023
Svar fra Hotel Manager den 9. nov. 2023
Dear Ulla, Thank you so much for giving New Folías the best score. We hope you had a nice time with us and look forward to your next stay. Kind regards, Azahara CamposHotel Manager

10/10 Fremragende

Christina

Synes godt om: Rengøring, service og personale
Das Frühstück war gut und lecker, das Personal freundlich nur die Dusche war sehr alt und etwas rostig.
Overnattede 8 nætter i oktober 2023
Svar fra Hotel Manager den 9. nov. 2023
Sehr geehrte Christina, Vielen Dank für alle Ihre Kommentare über New Folías Hotel. Wir sind zufrieden, Sie eine gute Zeit bei uns genossen haben und hoffen, Sie bald wiederzusehen. Mit freundlichen Grüssen, Azahara CamposDirektorin

8/10 Udmærket

Sandrine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Très bon
Overnattede 7 nætter i oktober 2023
Svar fra Hotel Manager den 6. nov. 2023
Chère Sandrine, Merci beaucoup de avoir écrit sur votre séjour à New Folías. Nous espérons de vous accuellir une autre fois très bientôt. Bien cordialement, Azahara CamposDirectrice

8/10 Udmærket

Jacques

Synes godt om: Rengøring, service og personale, værelsets komfort
Hôtel vieillot mais agréable.
Hôtel un peu vieillot, mais très agréable, avec une belle piscine et un personnel très sympathique. Rapport qualité prix correct. Belles vues en étage.
Overnattede 7 nætter i oktober 2023
Svar fra Hotel Manager den 6. nov. 2023
Cher Jacques, Merci beaucoup de tous vos commentaires sur votre séjour à New Folías. Nous sommes très contentes de savoir que vous avez eu des bonnes vacances chez nous et espérons de vous accuellir très bientôt. Cordialement, Azahara CamposDirectrice

8/10 Udmærket

ARVID

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i oktober 2023
Svar fra Hotel Manager den 2. nov. 2023
Dear Arvid, Thank you for rating your holiday at New Folías. We hope you spent a nice time with us and look forward to your next stay. Best regards, Azahara CamposHotel Manager

10/10 Fremragende

Maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i september 2023
Svar fra Hotel Manager den 4. okt. 2023
Estimada María, Muchas gracias por su buena valoración acerca de su estancia en New Folías. Nos alegra mucho ver que nos ha dado la máxima posible y deseamos que tenga intención de volver a visitarnos pronto. Un saludo cordial, Azahara CamposDirectora

8/10 Udmærket

Giovanni

Overnattede 7 nætter i august 2023
Svar fra Hotel Manager den 18. sep. 2023
Dear Giovanni, Thank you for rating your experience at New Folías. We hope you had a nice time with us and look forward to your next stay. Kind regards, Azahara CamposHotel Manager

10/10 Fremragende

Emmanuelle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
une très belle expérience et le personnel très sympathique, a prévoir un véhicule pour pouvoir faire toute l’île, le centre et à 10 min en scooter. Merci pour ces belles vacances !
Overnattede 10 nætter i september 2023
Svar fra Hotel Manager den 15. sep. 2023
Cher Emmanuelle, Merci beaucoup de tous vos belles commentaires sur votre séjour à New Folias. Nous sommes très contentes de lire que vous avez eu des bonnes vacances et espérons de vous accuellier bientôt. Cordialement, Azahara CamposDirectrice

8/10 Udmærket

Andreas

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Very nice personal.. Hotel is a little bit older, than expected.
Overnattede 9 nætter i august 2023
Svar fra Hotel Manager den 15. sep. 2023
Dear Andreas, Thank you so much for reviewing your stay at New Folías. We are glad to know you spent a nice time with us and look forward to welcoming you. Best regards, Azahara CamposHotel Manager

8/10 Udmærket

Thomas, Waldbrunn

Overnattede 5 nætter i august 2023
Svar fra Hotel Manager den 4. okt. 2023
Dear Thomas, Thanks for rating New Folías. We hope you had a nice stay with us and look forward to seeing you. Kind regrds, Azahara CamposHotel Manager

8/10 Udmærket

Xavier Murtra

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Personal super amable, habitacion y servicios mas que suficientes, la zona bastante desertica, en cuanto a servicos, dificil aparcamiento.
Overnattede 5 nætter i august 2023
Svar fra Hotel Manager den 28. aug. 2023
Estimado Xavier, Gracias por sus comentarios acerca de su estancia en New Folías. Nos alegra que por lo general haya tenido una buena experiencia y deseamos que tenga intención de volver a visitarnos.Un saludo cordial, Azahara CamposDirectora

8/10 Udmærket

Soledad

Synes godt om: Værelsets komfort
Overnattede 3 nætter i august 2023
Svar fra Hotel Manager den 17. aug. 2023
Estimada Soledad, Muchas gracias por su puntuación. Deseamos que haya tenido una buena estancia en New Folías y tenga intención de volver a visitarnos.Saludos cordiales, Azahara CamposDirectora

8/10 Udmærket

Christina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Trevligt personal, och honest.
Overnattede 9 nætter i august 2023
Svar fra Hotel Manager den 11. aug. 2023
Dear Christina, Thank you for sharing your personal comments about your holiday at New Folías. It is a pleasure to know you had a nice time here and look forward to your next stay. Best regards, Azahara CamposHotel Manager

8/10 Udmærket

Alejandra

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
The bed was worn out; it leans down on the side. Almost no cleaning service and weak wi-fi The tiny apartment is just okay—nothing more, nothing less. The good thing is that the shopping center, grocery stores, and restaurants are close by. And it felt safe.
Overnattede 4 nætter i juli 2023
Svar fra Hotel Manager den 31. jul. 2023
Dear Alejandra, Thank you for sharing your personal comments about your holiday time at New Folías. We are sorry to know we could not achieve all your expectations but hope you enjoyed your days here with us.We remain at your disposal for any further comment you might have. Kind regards, Azahara CamposHotel Manager