Poolbar

Anmeldelser af Hotel Livvo Lumm

4 out of 5
Hotel Livvo Lumm
C/ Simón Bolivar 105, Las Palmas de Gran Canaria

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 91 af i alt 137 anmeldelser" "
Bedømmelse på 8 − Udmærket. 32 af i alt 137 anmeldelser" "
Bedømmelse på 6 − Okay. 8 af i alt 137 anmeldelser" "
Bedømmelse på 4 − Dårligt. 4 af i alt 137 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 137 anmeldelser" "

9,4/10

Rengøring

9,4/10

Service og personale

8,4/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

6/10 Okay

Poul H.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fint hotel men med udsigt til byggearbejde.
Udemærket hotel. Jeg fik dog desværre værelse med udsigt til byggearbejde. Undgår man det er det et fint hotel.
Overnattede 3 nætter i januar 2024
Svar fra Hotel Livvo Lumm den 24. jan. 2024
Kære gæst:Først og fremmest sætter vi stor pris på den tid, du har brugt på at gennemgå dit ophold på vores hotel, din mening er meget vigtig for os og hjælper os med at forbedre os. Vi beklager dybt generne som følge af de arbejder, der i øjeblikket udføres i områderne ved hotellet, det er en specifik omstændighed og uden for hotellets kontrol, som vi desværre ikke kan undgå. Vi håber, at denne omstændighed ikke forhindrer dig i snart at besøge os igen.Modtag en kærlig hilsen,hotelteamet Livvo Lumm.

10/10 Fremragende

Ivan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Særdeles central beliggenhed i Las Palmas Nord. Vanskelige tilkørselsforhold i bil. Delvis p.g.a. byggeprojekt på grunden foran. Hotellet oplyser på hjemmeside, at man ikke tilbyder parkering. Det er dog lidt for beskedent. Faktisk er der et fint stort parkeringshus 200 m derfra, hvortil hotellet kan formidle parkering for 14 EUR pr. døgn.
Overnattede 7 nætter i januar 2023
Svar fra Hotel THe Lumm den 31. jan. 2023
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Hotel Livvo Lumm and are delighted to read that we were able to match your holiday expectations. We hope to welcome you back to our hotel in the near future for yet another great stay.

6/10 Okay

Henrik

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring
Overnattede 7 nætter i november 2022
Svar fra THe Hotel Lumm den 22. dec. 2022
Dear Henryk Nymark,Thank you very much for taking part of your valuable time to assess your recent stay with us.For us it is very important to know first-hand the opinion of our clients about their experience in our Hotel.We would love for you to give us the opportunity to be your reference Hotel again in the city of Las Palmas and to be able to raise your score, which would increase your satisfaction with our accommodation.Best regards, thank you very much and we wish you a very Merry Christmas.

8/10 Udmærket

Miriam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel super centralt
Rigtig fint og lækkert hotel med gode værelser og god seng. Minus oplevelsen for vores vedkommende var støj fra en stor byggeplads lige udenfor hotellet. Og, der er klassificeret som værende med havudsigt... det er nok lige positivt nok. Man kigger ud på en stor havn med arbejdende kraner osv. men, man kan da se vand. Hotellet ligger helt perfekt i forhold til byliv, og der er kun 800 meter til den flotte strandpromenade i Las Palmas.
Overnattede 7 nætter i september 2022
Svar fra Hotel THe Lumm den 22. sep. 2022
Vores kunders vision er nøglen til at fuldende vores gæsters tilfredshed, af denne grund er vi meget taknemmelige for den tid, der er dedikeret til at skrive denne kommentar. Vi håber at byde dig velkommen igen, når du er tilbage på Gran Canaria.

8/10 Udmærket

Jette

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skønt nyt hotel
Et super dejligt helt nyt hotel med en meget central beliggenhed. Dejlig tagterrasse med en meget lille pool og skøn bar / restaurant. Det eneste, jeg savnede, var en balkon på værelset. Kan bestemt anbefales
Overnattede 1 nat i november 2021
Svar fra THe Hoteles Lumm den 23. nov. 2021
Dear Mr. Skont, We truly appreciate your comments. Guest feedback is very important to us because it is the best way to know how we should focus our efforts for continuous improvement. In your next reservation do not hesitate to specify your request abot the balcony, we will try to do our best. Best regards,

10/10 Fremragende

Charles, Ashburn

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is just perfect. Clean, modern, and comfortable rooms. In a great location that's within walking distance of restaurants and parks. And the staff is professional, helpful, and extremely proficient. If I'm ever in the area again, this will be choice. Oh, and don't miss the rooftop bar and pool. It's superb too.
Overnattede 2 nætter i april 2024
Svar fra Hotel Livvo Lumm den 30. apr. 2024
Dear Charles,thank you so much for this fantastic review! We're absolutely thrilled that you found our property to be perfect – clean, modern, comfortable rooms are exactly what we strive for! We're also delighted to hear the location was ideal for exploring nearby restaurants and parks.Knowing our staff provided professional, helpful, and proficient service truly warms our hearts. They take great pride in ensuring a seamless and enjoyable experience for our guests.And of course, we're so glad you discovered the rooftop bar and pool – it truly is a hidden gem! It's the perfect place to unwind and take in the views.We sincerely appreciate you recommending our hotel and hope to welcome you back whenever your travels bring you back to our area. Best regards,The LIVVO Lumm Hotel Team

10/10 Fremragende

Ingrid

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Zeer vriendelijk personeel! Op 5 min wandelen van het strand Uitstekende samenwerking met parking op 2 min wandelen. Uitstekend ontbijt Lekkere koffie Prachtige kamer- uitstekende bedden Rituals producten Geen lawaai op gang of naastliggende kamer Echt een aanrader
Overnattede 6 nætter i marts 2024
Svar fra Hotel Livvo Lumm den 1. apr. 2024
Lieve Ingrid:Wij stellen het zeer op prijs dat u de tijd heeft genomen om uw verblijf in ons LIVVO LUMM hotel te beoordelen. Uw mening is erg belangrijk voor ons en drijft ons om te verbeteren.We zijn blij om te weten dat u tevreden bent over de faciliteiten, locatie en diensten van het hotel en dat u een adequate behandeling van ons team heeft gekregen. Onze prioriteit is het bieden van kwaliteitsservice en het garanderen van een aangenaam verblijf voor onze gasten.Wij zijn blij dat u ons aanbeveelt.Wij hopen u snel weer te zien in één van de hotels die de LIVVO keten rijk is.Wij maken van de gelegenheid gebruik om u hartelijk te begroeten.Eerlijk,het LIVVO LUMM hotelteam.

10/10 Fremragende

Asle

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 9 nætter i februar 2024
Svar fra Hotel Livvo Lumm den 27. feb. 2024
Dear guest:We appreciate the time you have taken to rate your stay at our Livvo Lumm hotel and we are happy to know that you enjoyed it.We hope to meet you soon in the near future to offer you even better service.Sincerely,the Livvo Lumm hotel team.

8/10 Udmærket

Mari

Overnattede 6 nætter i februar 2024
Svar fra Hotel Livvo Lumm den 21. feb. 2024
Dear guest:We appreciate the time you have taken to rate your stay at our Livvo Lumm hotel and we are happy to know that you enjoyed it.We hope to meet you soon in the near future to offer you even better service.Sincerely,the Livvo Lumm hotel team.

10/10 Fremragende

Fabian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The terrace bar and big bedroom
Overnattede 9 nætter i februar 2024
Svar fra Hotel Livvo Lumm den 20. feb. 2024
Dear guest:We appreciate the time you have taken to rate your stay at our Livvo Lumm hotel and we are happy to know that you enjoyed it.We hope to meet you soon in the near future to offer you even better service.Sincerely,the Livvo Lumm hotel team.

10/10 Fremragende

Anna J

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i februar 2024
Svar fra Hotel Livvo Lumm den 20. feb. 2024
Dear guest:We appreciate the time you have taken to rate your stay at our Livvo Lumm hotel and we are happy to know that you enjoyed it.We hope to meet you soon in the near future to offer you even better service.Sincerely,the Livvo Lumm hotel team.

8/10 Udmærket

Dianny Carolina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Hotel Livvo Lumm den 16. feb. 2024
Dear guest:We appreciate the time you have taken to rate your stay at our Livvo Lumm hotel and we are happy to know that you enjoyed it.We hope to meet you soon in the near future to offer you even better service.Sincerely,the Livvo Lumm hotel team.

2/10 Forfærdeligt

Vladimiro

Cosa posso scrivere la mattina della partenza la vs mail dice che l’hotel ha annullato la camera confermata 10 gg prima. Un secondo hotel proposto e’ sparito anche quello finalmente mi avete confermato un terzo mentre ero in Areoporto a Bologna in partenza!
Overnattede 7 nætter i februar 2024
Svar fra Hotel Livvo Lumm den 14. mar. 2024
Buongiorno Vladimir,Ci dispiace per l'incomprensione con l'agenzia, stavamo aspettando il tuo arrivo quel giorno.Ci auguriamo comunque di darvi il benvenuto nel nostro hotel per il vostro prossimo soggiorno.Cordiali saluti.Dipartimento di accoglienza.

10/10 Fremragende

stefan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfectly located hotel with amazing view
Perfect location near restaurants, shopping, bars, beach, transportations and Aquarium. Could not been better! Super fresh, tasty and clean breakfast buffet with everything you want and need. A small but functional fitness room with basic equipment and on top of everything a magnificent sky bar on the roof with spectacular views, which also includes a little pool area. Highly recommended
Overnattede 4 nætter i februar 2024
Svar fra Hotel Livvo Lumm den 13. feb. 2024
Dear guest: We appreciate the time you have taken to review your stay at our LIVVO Lumm hotel. We are pleased to know that you liked the location, facilities and breakfast service. Finally, we sincerely appreciate that you consider our hotel recommended.We take this opportunity to convey our wishes to see you again soon and we cordially greet you.Sincerely, the LIVVO Lumm Hotel team.

6/10 Okay

Frouke

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Opstakels!
Het inchecken koste veel tijd daar de eerste 2 kamers niet voldeden aan wat we hadden geboekt. De receptionist was vriendelijk maar waarom niet direct de juiste kamer. Nachts tussen 3en 4 uur wordt het vuilnis opgehaald dus gebroken nachten. Bouw van metro station voor het hotel! Dus ondanks goed hotel niet de juiste periode.
Overnattede 4 nætter i februar 2024

8/10 Udmærket

Robin

Rejste med partner
Synes godt om: Rengøring, service og personale
This hotel is in a good position, close to the bus station, restaurants & bars and shops and only 15 minute walk to the beach. Unfortunately, when we were there, the area around the hotel was being reconstructed. There is no restaurant in the hotel and the roof bar was rarely open but there was a very good breakfast buffet. i had an accident at the hotel (not the fault of the hotel) and the staff went out of their way to be caring and helpful. The roof terrace is a lovely place to enjoy the sun with lots of chairs and beds. There is a pool but it is tiny - more a plunge pool than a swimming pool!
Overnattede 5 nætter i februar 2024
Svar fra Hotel Livvo Lumm den 8. feb. 2024
Dear guest:We thank you for the time you have taken to review your stay at our LIVVO Lumm hotel and we are happy to know that you enjoyed a pleasant experience thanks to the central location in which it is located.We regret the inconvenience of the works that are being carried out in the areas adjacent to the hotel. This is a specific circumstance that is beyond our control, since these are works that concern the city council of the capital.Finally, we appreciate your words towards our staff, we are very happy to know that their treatment helped make your stay as pleasant as possible.We hope to see you again soon at our facilities so we can offer you even better service.We take this opportunity to greet you cordially.Sincerely,the LIVVO Lumm hotel team.

10/10 Fremragende

Maurici

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Genial todo. Desde la isla hasta los habitantes, el personal del hotel, la gastronomía, el paisaje... Etc... Maravillosas vacaciones.
Overnattede 7 nætter i januar 2024
Svar fra Hotel Livvo Lumm den 1. feb. 2024
Estimado huésped: Agradecemos el tiempo que se ha tomado para calificar su estancia en nuestro hotel Livvo Lumm y nos alegra saber que la ha disfrutado. Esperamos conocerle pronto en un futuro próximo para ofrecerle un servicio aún mejor. Atentamente, el equipo del hotel Livvo Lumm.

10/10 Fremragende

Matias Carmelo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Hotel Livvo Lumm den 30. jan. 2024
Estimado huésped: Agradecemos el tiempo que se ha tomado para calificar su estancia en nuestro hotel Livvo Lumm y nos alegra saber que la ha disfrutado. Esperamos conocerle pronto en un futuro próximo para ofrecerle un servicio aún mejor. Atentamente, el equipo del hotel Livvo Lumm.

8/10 Udmærket

Hendrikus

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Goede ruime kamer. Koffiezetapparaat. Dicht bij cruiseterminal. Vlakbij winkelcentrum. Aquarium.
Overnattede 3 nætter i januar 2024
Svar fra Hotel Livvo Lumm den 30. jan. 2024
Dear guest: We appreciate the time you have taken to rate your stay at our Livvo Lumm hotel. We are surprised to see your score and we can't help but wonder what aspects you didn't like enough. Your opinion is very important to us, as it gives us the opportunity to improve. We will be attentive to any improvement proposals you wish to make and we hope to meet with you soon in the near future to offer you an even better service. Sincerely, the Livvo Lumm hotel team.

10/10 Fremragende

Timothy

Rejste med partner
Great place!
Overnattede 1 nat i januar 2024
Svar fra Hotel Livvo Lumm den 29. jan. 2024
Dear guest: We appreciate the time you have taken to rate your stay at our Livvo Lumm hotel. We are surprised to see your score and we can't help but wonder what aspects you didn't like enough. Your opinion is very important to us, as it gives us the opportunity to improve. We will be attentive to any improvement proposals you wish to make and we hope to meet with you soon in the near future to offer you an even better service. Sincerely, the Livvo Lumm hotel team.

10/10 Fremragende

Joanne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i december 2023
Svar fra Hotel Livvo Lumm den 27. jan. 2024
Dear guest: We appreciate the time you have taken to rate your stay at our Livvo Lumm hotel. We are surprised to see your score and we can't help but wonder what aspects you didn't like enough. Your opinion is very important to us, as it gives us the opportunity to improve. We will be attentive to any improvement proposals you wish to make and we hope to meet with you soon in the near future to offer you an even better service. Sincerely, the Livvo Lumm hotel team.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i januar 2024
Svar fra Hotel Livvo Lumm den 24. jan. 2024
Dear guest:We appreciate the time you have taken to rate your stay at our Livvo Lumm hotel and we are happy to know that you enjoyed it.We hope to meet you soon in the near future to offer you even better service.Sincerely,the Livvo Lumm hotel team.

10/10 Fremragende

Helen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastiskt
Overnattede 7 nætter i januar 2024
Svar fra Hotel Livvo Lumm den 18. jan. 2024
Dear guest:We appreciate the time you have taken to rate your stay at our Livvo Lumm hotel and we are happy to know that you enjoyed it.We hope to meet you soon in the near future to offer you even better service.Sincerely,the Livvo Lumm hotel team.

8/10 Udmærket

SEITOLA

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i januar 2024
Svar fra Hotel Livvo Lumm den 14. jan. 2024
Dear guest:We appreciate the time you have taken to rate your stay at our Livvo Lumm hotel and we are happy to know that you enjoyed it.We hope to meet you soon in the near future to offer you even better service.Sincerely,the Livvo Lumm hotel team.

10/10 Fremragende

Christian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Hotel Livvo Lumm den 14. jan. 2024
Dear guest:We appreciate the time you have taken to rate your stay at our Livvo Lumm hotel and we are happy to know that you enjoyed it.We hope to meet you soon in the near future to offer you even better service.Sincerely,the Livvo Lumm hotel team.

8/10 Udmærket

Karin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Hotel Livvo Lumm den 14. jan. 2024
Dear guest:We appreciate the time you have taken to rate your stay at our Livvo Lumm hotel and we are happy to know that you enjoyed it.We hope to meet you soon in the near future to offer you even better service.Sincerely,the Livvo Lumm hotel team.

10/10 Fremragende

Gerhard

Overnattede 1 nat i december 2023
Svar fra Hotel Livvo Lumm den 14. jan. 2024
Dear guest:We appreciate the time you have taken to rate your stay at our Livvo Lumm hotel and we are happy to know that you enjoyed it.We hope to meet you soon in the near future to offer you even better service.Sincerely,the Livvo Lumm hotel team.

8/10 Udmærket

Dr. Klaus

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
sehr laut wegen Baustelle vor der Tür, ansonsten sehr zu empfehlen
Overnattede 2 nætter i november 2023
Svar fra Hotel Livvo Lumm den 14. jan. 2024
Lieber Gast:Wir bedanken uns für die Zeit, die Sie sich genommen haben, um Ihren Aufenthalt in unserem Hotel in Livvo Lumm zu bewerten. Wir sind überrascht über Ihre Bewertung und bedauern zutiefst, dass dieser besondere Umstand, der außerhalb der Kontrolle des Hotels liegt, Ihre Erholung beeinträchtigt und Sie daran gehindert hat, Ihren Aufenthalt in vollen Zügen zu genießen. Ihre Meinung ist uns sehr wichtig, denn sie gibt uns die Möglichkeit, uns zu verbessern. Wir werden auf alle Verbesserungsvorschläge, die Sie machen möchten, aufmerksam sein und hoffen, Sie bald in der nahen Zukunft zu treffen, um Ihnen einen noch besseren Service zu bieten.Aufrichtig,Das Team des Livvo Lumm Hotels.

10/10 Fremragende

MITSUO

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Hotel Livvo Lumm den 14. jan. 2024
Dear guest:We appreciate the time you have taken to rate your stay at our Livvo Lumm hotel. We are surprised to see your score and we can't help but wonder what aspects you didn't like enough. Your opinion is very important to us, as it gives us the opportunity to improve. We will be attentive to any improvement proposals you wish to make and we hope to meet with you soon in the near future to offer you an even better service.Sincerely,the Livvo Lumm hotel team.

10/10 Fremragende

Maxim, Bad Mitterndorf

Overnattede 7 nætter i november 2023
Svar fra Hotel Livvo Lumm den 14. jan. 2024
Lieber Gast:Wir bedanken uns für die Zeit, die Sie sich genommen haben, um Ihren Aufenthalt in unserem Hotel in Livvo Lumm zu bewerten. Wir sind überrascht über Ihre Punktzahl und fragen uns, welche Aspekte Ihnen nicht gut gefallen haben. Ihre Meinung ist uns sehr wichtig, denn sie gibt uns die Möglichkeit, uns zu verbessern. Wir werden auf alle Verbesserungsvorschläge, die Sie machen möchten, aufmerksam sein und hoffen, Sie bald in der nahen Zukunft zu treffen, um Ihnen einen noch besseren Service zu bieten.Aufrichtig,Das Team des Livvo Lumm Hotels.

8/10 Udmærket

Juha

Synes godt om: Rengøring, service og personale
Moderni hotelli mukavilla näkymillä
Moderni hotelli, josta kivat näkymät ja kattoterassi baarilla. Huone ja sängy mukavat ja yllättävän hiljainen. Aivan linja-autoaseman vierellä ja lyhyt kävely rannalle. Hissi hidas ja aamiainen ei mitenkään ihmeellinen. Mainoskuvassa näkyi kuohuviiniä aamiastarjoilussa, mutta sitä ei ollut kyllä tarjolla. Ystävällinen palvelu respassa.
Overnattede 1 nat i oktober 2023
Svar fra Reception department. Hotel Livvo Lumm den 1. nov. 2023
Hyvä asiakas,Arvostamme suuresti aikaa, jonka käytät kommentoimalla viimeaikaisia kokemuksiasi hotellissamme. LIVVO Hotelsissa pyrimme aina ylittämään asiakkaidemme odotukset. Palautteesi auttaa tiimiämme saavuttamaan tämän tavoitteen. Olemme kiitollisia voidessamme lukea, että olit tyytyväinen tilojemme ja sijaintimme korkeaan tasoon.Olemme jo siirtäneet tiedon kuohuviinin puutteesta osastopäällikölle korjaavien toimenpiteiden toteuttamiseksi. Arvostamme suuresti annettuja tietoja.Yhtenäisenä tiiminä olemme sitoutuneet tarjoamaan vieraillemme mahtavan kokemuksen.Toivomme näkevämme sinut pian uudelleen toivottaaksemme sinut tervetulleeksi parhaalla hymyllämme ja saamaan sinut tuntemaan olosi kotoisaksi.Vastaanottoosasto.Hotelli LIVVO Lumm.

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i september 2023
Svar fra Hotel Livvo Lumm den 14. jan. 2024
Dear guest:We appreciate the time you have taken to rate your stay at our Livvo Lumm hotel and we are happy to know that you enjoyed it.We hope to meet you soon in the near future to offer you even better service.Sincerely,the Livvo Lumm hotel team.

10/10 Fremragende

EBENEZER

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing Hotel
Hotel Levvi Lumm is an amazing place in a very great location. Close to shops and mall (2 minutes walk), close to bus station (1 minute walk), close to restaurants (5 minutes walk), close to the fantastic beach (15 minutes walk) Breakfast was good. I only wish that an additional seat be placed in the room so two people can somehow sit and chat
Overnattede 1 nat i august 2023
Svar fra Reception department. Hotel Livvo Lumm den 11. sep. 2023
Dear customer,We want to thank you for sharing this opinion about your recent stay at the LIVVO Lumm hotel. We are always pleased to know that our guests have returned home with great memories of their vacation and we are very grateful for the time and effort you have put into sharing your personal experience at the LIVVO Lumm hotel with us and all readers. On behalf of our entire team, we look forward to your return. Please do not hesitate to contact me if you need help in making your next stay a memorable experience. Greetings

6/10 Okay

Sebastian

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Stark abgenutztes Hotel in guter Lage
Die Zimmer sind gefliest, jedoch waren die Fugen der Fliesen nicht mehr hellgrau, so wie sie nach dem Bau waren(erkennbar in Ecken oder hinter dem Bereich vom Schreibtisch, der ungenutzt war), sonder dunkelgrau-schwarz. Ich hatte etwas Wasser am Boden verschüttet und mit einem Taschentuch aufgewischt, dieses war danach grau. Hinter dem Schreibtisch und bei den Schränken konnte man sehen, dass länger nicht gereinigt wurde. Die Fenster waren sehr verstaubt, ok, es war kurz vorher Calima, aber selbst die Fenster im Eingangsbereich waren mit einem deutlichem grauschleier übersehen. Die Armaturen in der Dusche sind schwarz, jedoch sobald man den Wasserhahn aufdreht erkennt man einen Kalk Kranz um den Hebel. Die Regendusche verteilte Wasser in der ganzen Dusche. Zudem war die schwarze Lackierung sowohl beim Wasserhahn, wie auch bei der Dusche abgesplittert. In unserem Zimmer hatten wir einen relativ großen Silberfischchen, der sich in dieser Konstellation wohl zu fühlen schien. Die Gänge zu den Zimmern wiesen deutliche Gebrauchsspuren von den Reinigungstrolleys auf,… Es ist wirklich sehr schade, da das Konzept des Hotels, wie auch das Design sehr ansprachen, aber um ehrlich zu sein wirkte es nicht wie ein 2 Jahre altes Hotel, sondern eher wie ein Hotel kurz vor der notwendigen Sanierung.
Overnattede 1 nat i august 2023
Svar fra Hotel Livvo Lumm den 23. aug. 2023
Wir danken Ihnen, einen Bericht zum LIVVO Lumm geteilt zu haben. So wie Sie es beschreiben, hört es sich wirklich an, als wenn einige Aspekte Ihres Aufenthalts nicht unseren üblichen Service-Standards entsprochen haben. Entschuldigen Sie bitte, dass es uns nicht gelungen ist, aus Ihrem Aufenthalt den perfekten Moment der Entspannung gemacht zu haben. Wir sind Ihnen sehr dankbar für die Zeit, die Sie sich genommen haben, um uns über diese Angelegenheit zu informieren.Als ein Team, sind wir sehr engagiert eine Gästezufriedenheit von 100% zu erreichen und wir schätzen Bewertungen wie Ihre sehr. Dies sehen wir als einen mächtigen Weckruf, bei dem wir wissen in welchen Bereichen wir bessere Arbeit leisten müssen. Es tut mir sehr leid, dass wir in diesem Fall Ihren Erwartungen nicht gerecht werden konnten. Ich versichere Ihnen, dass wir alles in die Wege leiten, damit wir unsere künftigen Gäste zufriedenstellen können. Vielen Dank nochmal, dass Sie sich die Zeit genommen haben uns darüber zu informieren.

8/10 Udmærket

Janusz

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i juli 2023
Svar fra Hotel Livvo Lumm den 14. jan. 2024
Dear guest:We appreciate the time you have taken to rate your stay at our Livvo Lumm hotel and we are happy to know that you enjoyed it.We hope to meet you soon in the near future to offer you even better service.Sincerely,the Livvo Lumm hotel team.

10/10 Fremragende

J R

Overnattede 3 nætter i juni 2023
Svar fra Hotel Livvo Lumm den 20. jun. 2023
Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay.

8/10 Udmærket

Oliver

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2023
Svar fra Hotel Livvo Lumm den 14. jan. 2024
Sehr geehrter Gast: Wir freuen uns, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem Livvo Lumm Hotel zu bewerten, und freuen uns, dass es Ihnen gefallen hat. Wir hoffen, Sie bald in naher Zukunft begrüßen zu dürfen, um Ihnen einen noch besseren Service bieten zu können. Mit freundlichen Grüßen Livvo Lumm Hotelteam.

10/10 Fremragende

Ralf

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i april 2023
Svar fra Hotel Livvo Lumm den 14. jan. 2024
Dear guest:We appreciate the time you have taken to rate your stay at our Livvo Lumm hotel and we are happy to know that you enjoyed it.We hope to meet you soon in the near future to offer you even better service.Sincerely,the Livvo Lumm hotel team.

10/10 Fremragende

Tove

Overnattede 1 nat i april 2023
Svar fra Hotel Livvo Lumm den 14. jan. 2024
Dear guest:We appreciate the time you have taken to rate your stay at our Livvo Lumm hotel and we are happy to know that you enjoyed it.We hope to meet you soon in the near future to offer you even better service.Sincerely,the Livvo Lumm hotel team.

10/10 Fremragende

Morten Angset

Overnattede 3 nætter i april 2023
Svar fra Hotel Livvo Lumm den 14. jan. 2024
Dear guest:We appreciate the time you have taken to rate your stay at our Livvo Lumm hotel and we are happy to know that you enjoyed it.We hope to meet you soon in the near future to offer you even better service.Sincerely,the Livvo Lumm hotel team.

10/10 Fremragende

Jens

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Für die Anreise vor einer AIDA-Kreuzfahrt ideal gelegen. Freundliches und hilfsbereites Personal.
Overnattede 1 nat i marts 2023
Svar fra Hotel Livvo Lumm den 9. apr. 2023
Wir bedanken uns für Ihre so positive Zusammenfassung Ihres Aufenthaltes. Wir schätzen auch Ihre so netten Worte für unser Team. Seine Liebenswürdigkeit und Zuvorkommenheit sind ohne jeden Zweifel die wichtigsten Pluspunkte unseres Hauses und wir werden allen unseren Mitarbeiter in Ihrem Namen für ihren Beitrag zu Ihrem Wohlbefinden während Ihres Aufenthaltes bei uns gratulieren.

8/10 Udmærket

Philippe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
trop éloigné du centre ville, un taxi est nécessaire pour se déplacer. Pas de restaurant dans l'hôtel
Overnattede 2 nætter i april 2023
Svar fra Hotel Livvo Lumm den 7. apr. 2023
Merci avant tout pour les conseils suite à votre récent séjour parmi nous. Nous recherchons continuellement l'amélioration de nos services et vos commentaires sont essentiels à ce propos. Merci encore une fois pour avoir choisi notre hotel et pour vos critiques constructives dont nous tiendrons compte.

10/10 Fremragende

Edyta

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great loctaion
An amazing hotel! Large and very comfortable room. Delicious breakfasts.Extra points for the roof bar. Great place to relax plus panoramic view of the city. Top marks for the loctaion. Next to the harbor, just 2 minutes from the buse stop, 5 min walk to the beach! Shopping mall 2 min away. Plenty restaurants around. Highly recommend.
Overnattede 3 nætter i marts 2023
Svar fra Reception den 1. apr. 2023
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Hotel LIVVO Lumm was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.We hope to see you soon so we may welcome you with our best smile and make you feel at home.

10/10 Fremragende

Luis Osvaldo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very new hotel on a good location
Very good hotel, walking distance to the beach, close to bars area, very clean and new. Hotel pool only opens until 4 and bar area opens after 4. The temperature of the pool is between 20-22°C so a little bit cold. Staff very helpful and friendly.
Overnattede 3 nætter i marts 2023
Svar fra Reception den 1. apr. 2023
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive criticsAgain we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon

10/10 Fremragende

J

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Our stay in the main first class however the room temperature was 20c given the outside was between 29-33c it as too warm Great choice of hotel with super Sky bat and female DJ PLAYING COOL VIBES AT SUNSET ON saturday
Overnattede 1 nat i marts 2023
Svar fra Reception den 1. apr. 2023
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Hotel LIVVO Lumm and are delighted to read that we were able to match your holiday expectations. We hope to see you soon so we may welcome you with our best smile and make you feel at home.

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
excellent property, clean, beautiful rooms, excellent service ans staff
Overnattede 1 nat i marts 2023
Svar fra Reception den 1. apr. 2023
Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay.We hope that your experience at our establishment will create many fond memories for you to look back on.

6/10 Okay

Martin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was very noisy
Overnattede 1 nat i marts 2023
Svar fra Hotel Livvo Lumm den 27. mar. 2023
Dear Martin,Thank you for letting us know your opinion about your recent stay.We regret the inconvenience you have told us about the noise and we reiterate our apologies if you did not find all the desired comfort.Regarding your noise complaint, we ask you to please notify our reception department so that we can find a solution during your stay.Kind regards and we hope to have the opportunity to welcome you back soon.

10/10 Fremragende

Krysia

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lump hotel is a lovely hotel very clean & very quiet staff were exceptional & the roof top terrace is amazing Beach shops and restaurants all right near the hotel but being a city always busy busy
Overnattede 6 nætter i marts 2023
Svar fra Hotel Livvo Lumm den 27. mar. 2023
We truly appreciate your comments. Guest feedback is very important to us because it is the best way to know how we should focus our efforts for continuous improvement. We hope to see you soon so we may welcome you with our best smile and make you feel at home.

10/10 Fremragende

María, Santa Cruz de Tenerife

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel agradable y bien situado
Overnattede 1 nat i marts 2023
Svar fra Hotel Livvo Lumm den 27. mar. 2023
Le damos las gracias por compartir su opinión sobre su estancia en el Hotel Livvo Lumm. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia. Esperamos volver a verle pronto para recibirlo con nuestra mejor sonrisa y hacerle sentir como en su casa.

10/10 Fremragende

Knut Ivar

Overnattede 1 nat i marts 2023
Svar fra Reception den 7. mar. 2023
Thank you very much for such a positive review of your stay.