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Anmeldelser af Steigenberger Icon Frankfurter Hof

5 out of 5
Steigenberger Icon Frankfurter Hof
Am Kaiserplatz, Bethmannstraße 33, Frankfurt, HE

Anmeldelser

9,2

Fantastisk

Bedømmelse på 10 − Fremragende. 717 af i alt 1010 anmeldelser" "
Bedømmelse på 8 − Udmærket. 190 af i alt 1010 anmeldelser" "
Bedømmelse på 6 − Okay. 54 af i alt 1010 anmeldelser" "
Bedømmelse på 4 − Dårligt. 28 af i alt 1010 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 21 af i alt 1010 anmeldelser" "

9,4/10

Rengøring

9,2/10

Service og personale

9,2/10

Faciliteter

9,2/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Anne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Florian Woithe den 22. apr. 2024
Thank you very much for your kind review!Warm regards,Florian WoitheHotel Manager

8/10 Udmærket

Carsten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel i Frankfurt
Dejligt hotel med et dejligt værelse. Eneste negative oplevelse var at bartenderne havde en tendens til at være for langsomme til at hælde en færdige cocktail op, hvorfor de blev lidt for vandet - detalje, men når nu alt andet var perfekt :)
Overnattede 3 nætter i juli 2023
Svar fra Florian Woithe den 31. jul. 2023
Dear valued guest,Thank you very much for your review of Steigenberger Icon Frankfurter Hof! We are glad that you enjoyed your stay and found our room comfortable. We take your feedback about our bartenders seriously as we strive to provide all guests with an unparalleled service experience. We appreciate the attention to detail and will certainly take this into consideration in our ongoing training approach. We thank you for bringing this to our attention and hope that we will soon have the opportunity to welcome you back for another pleasant stay with us.With kind regards,Florian WoitheHotel Manager

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023
Svar fra Florian Woithe den 17. jul. 2023
We are pleased to hear that you had a pleasant stay at our hotel Steigenberger Icon Frankfurter Hof. We strive to ensure that all of our guests have a pleasant experience and are pleased that we were able to meet your expectations. Should your travels ever bring you to Frankfurt again, we would be honored to welcome you back!Sincerely yours,Florian WoitheHotel Manager

10/10 Fremragende

Tony

Overnattede 1 nat i april 2023
Svar fra Florian Woithe den 7. maj 2023
Dear Tony,We are delighted to hear that you had a pleasant stay at the Hotel Steigenberger Icon Frankfurter Hof. It is always gratifying for us to know that our guests have enjoyed their time with us. We hope that you had the chance to enjoy our range of amenities and make full use of all the services we offer. We look forward to welcoming you back again soon!Kind regards,Florian WoitheHotel Manager

10/10 Fremragende

Jesper

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2022
Svar fra Florian Woithe den 20. dec. 2022
Thank you so much for your great review!We would be more than delighted to welcome you back in Frankfurt, in order to provide you with another unique experience.

6/10 Okay

Pia

Synes ikke om: Service og personale, værelsets komfort
Minus til 5 stjerner
Baren lukket Ingen info om noget (elevator,morgenmad osv) Blev vækket af middagssøvn hvorfor vi ikke havde cheket ud? Vi havde så en nat mere!træls Min mand blev bedt om at flytte sig fra hotellet de troede ikke han boede der efter endt chek hos reception hvor det blev bekræftet at han var gæst. Ingen undskyldning Dog må siges vi blev opgraderet og vi fik de 25 euro rabat Værelset havde balcon og ingen kaffe kedel ingen skriveredskaber👎
Overnattede 3 nætter i september 2022
Svar fra Florian Krause den 28. sep. 2022
Dear valued guests, we are very sorry that we accidentally woke you up and mistakenly assumed a departure. Of course your room was reserved correctly, we made a mistake for which we would like to apologize very much. Perhaps you will give us the chance to fully convince you of our SErvice during a next stay. In our Grand Deluxe rooms we also offer a coffee machine as well as tea making facilities and would be very happy to welcome you back soon. We would like to apologize again for the inconvenience caused. Kind regards,Florian KrauseExecutive Assistant Manager

6/10 Okay

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ikke pengene værd
Boede på hotellet og det var ok. I forhold til prisen er det virkelig ikke pengene værd. Vær obs på at man bliver opkrævet for drikkevare til morgenmaden. Morgenmad til 28€ og så lige 9€ oveni til drikkelse pr. Person. De skilter ikke med det, men det fremgik bare af regningen. Parkering er på den anden side i pkælderen. Der er lukket om søndagen og så skal man flytte bilen og holde på gaden. Hotellet er enormt lille. Spaen er IKKE et besøg værd. Vi boede 3 personer på et dobbelt værelse. Den ekstra opredning var bare en weekendseng med dårlig komfort. Jeg er super skuffet over hotellet.
Overnattede 2 nætter i september 2022
Svar fra Florian Krause den 19. sep. 2022
We are very sorry that you did not feel comfortable and would like to apologize for the inconvenience. The public parking garage, which is also available to our hotel guests, had a burst pipe of a water pipe and was therefore closed by the fire department. This force majeure was unfortunately not known to us in advance and we very much regret that we could not communicate this in advance. Kind regards,Florian Krause

10/10 Fremragende

Mads

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Frankfurt med stil og service
Topklasse, lækkert rum med kaffe og minibar, centralt, meget flot service med restaurant bookning og bordservering af morgenmad.
Overnattede 2 nætter i august 2020
Svar fra Steigenberger Frankfurter Hof den 9. nov. 2020
Dear guest, Thank you so much for your very charming feedback! Reviews such as yours constitute a significant contribution to continue our work towards our guest’s satisfaction and to keep quality and service standards on a high level. Kind regards, Spiridon Sarantopoulos General Manager

10/10 Fremragende

Brian

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
kan anbefales
Skønt hotel med masser af charme - hyggelig gård/terrasse til et glas vin
Overnattede 1 nat i juli 2020
Svar fra Steigenberger Frankfurter Hof den 18. aug. 2020
Dear guest, Thank you for your for your great evaluation and the time you spend for. Kind regards, Spiridon Sarantopoulos General Manager

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A really amazing hotel with great service and wonderful breakfast, if I should say something they can do better, then it’s the cleaning of the drinking glasses in the room, they were not cleaned but that’s about the only negative thing I can say about the hotel.
Overnattede 3 nætter i februar 2020
Svar fra Steigenberger Frankfurter Hof den 11. feb. 2020
Dear guest, Thank you so much for your very charming feedback! Reviews such as yours constitute a significant contribution to continue our work towards our guest’s satisfaction and to keep quality and service standards on a high level. We have forwarded your kind words to our team. Kind regards, Spiridon Sarantopoulos General Manager

8/10 Udmærket

Susanne

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Dejligt centralt beliggende hotel
Dejligt centralt beliggende hotel i historiske rammer. Flotte fælleslokaler og restauranter. Dog er serviceniveauet ikke på højde med lignende hoteller. Specielt morgenmadsrestauranten manglede service. Gode værelser.
Overnattede 2 nætter i december 2019
Svar fra Steigenberger Frankfurter Hof den 8. jan. 2020
Dear guest, please allow me to thank you for rating and for taking your time to send us your feedback. Kind regards, Spiridon Sarantopoulos General Manager

10/10 Fremragende

Pernille

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rigtig godt hotel midt i byen
Fantastisk hotel, god service og lækkert værelse.
Overnattede 2 nætter i august 2019
Svar fra Steigenberger Frankfurter Hof den 16. sep. 2019
Dear Pemille, thank you very much for choosing our hotel and for sharing your feedback with the community. Kind regards, Spiridon Sarantopoulos General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Meget centralt. Flot hotel med store værelser. Dårlig udluftning og dårlig aircon.
Overnattede 1 nat i juli 2019
Svar fra Steigenberger Frankfurter Hof den 15. aug. 2019
Dear guest, thank you for taking the time to leave us a review. Kind regards, Spiridon Sarantopoulos General Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2019
Svar fra Steigenberger Frankfurter Hof den 19. jul. 2019
Dear guest, full points - thanks for your review. Kind regards, Spiridon Sarantopoulos General Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2019
Svar fra Steigenberger Frankfurter Hof den 10. apr. 2019
Dear guest, please allow me to thank you for rating us. Kind regards, Spiridon Sarantopoulos General Manager

8/10 Udmærket

Kristian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good business hotel
Fint hotel, gode store værelser, morgenmad var god men ikke overvældende.
Overnattede 1 nat i juni 2018
Svar fra Steigenberger Frankfurter Hof den 18. jun. 2018
Dear Kristian, thank you for taking your time to post a review on your recent stay at the Steigenberger Frankfurter Hof. We appreciate your feedback and look forward to welcoming you back soon. Best regards, Steigenberger Frankfurter Hof

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Prima
Endnu en god oplevelse med høfligt og professionelt personale, Cafe Oscar har super mad og hyggeligt inde som ude i gården. Morgenmaden er uovertruffen med alt hvad man kan ønske sig og hurtig betjening. Vores aircondition virkede ikke som forventet men det blev fixet på et par timer og derefter var alt som forventet. Området er godt med adgang til de bedste og kendte tyske stormagasiner og special butikker.
Svar fra Steigenberger Frankfurter Hof den 1. maj 2018
Dear guest, thank you for your kind review and praise – especially about our staff. This is much appreciated by the entire team! Thank you for that and please do visit us again upon your next visit to Frankfurt. Best regards, Steigenberger Frankfurter Hof

6/10 Okay

Jeanne

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
messe
gammel og slidt, mere er der ikke at sige til det. Det skal sammenlignes med et 3 stjernet hotel.

10/10 Fremragende

Morten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2018

10/10 Fremragende

Manfred

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
No comment
Overnattede 2 nætter i maj 2024
Svar fra Charlotte Heinson den 26. maj 2024
Dear Manfred,Thank you for your kind feedback!We are happy that you stayed in our hotel and enjoyed the stay.Kind regards,Charlotte HeinsonFront Office Duty Manager

10/10 Fremragende

Walter, New York

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice staff and facility. This is my go-to hotel in Frankfurt. They treat me as a welcomed guest.
Overnattede 1 nat i maj 2024
Svar fra Linus Levinger den 24. maj 2024
Dear guest,Thank you very much for your kind feedback! We are very pleased to hear that you appreciate our attentive staff and facilities. We are proud to be your preferred hotel in Frankfurt.We look forward to welcoming you again on your next visit to the Steigenberger Icon Frankfurter Hof.With kind regards,Linus LevingerExecutive Assistant

10/10 Fremragende

Todd, Cedar Rapids

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Five star in every aspect!
Overnattede 4 nætter i maj 2024
Svar fra Charlotte Heinson den 22. maj 2024
Dear Todd,Thank you for your kind feedback!We are happy that you enjoyed your stay and hope to welcome you as our guest soon again.Kind regards,Charlotte HeinsonFront Office Duty Manager

6/10 Okay

Hassan, Vaughan

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Poor room service
Overnattede 2 nætter i maj 2024
Svar fra Vivian Mae Kanne den 21. maj 2024
Dear Hassan, Thank you very much for your feedback and for staying with us. You can be sure that we will share your experciences with our time and we hope to welcoming you back some day. All the best and kind regards, Vivian Mae Kanne, Assistant Front Office Manager

10/10 Fremragende

Rosalind

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A quick walk from the train station, and just 5 minutes (max) to the opera house, this is a grand old hotel perfectly suited for those partaking of Frankfurt Opera or its excellent theater.
Overnattede 1 nat i maj 2024
Svar fra Charlotte Heinson den 19. maj 2024
Dear Rosalind,Thank you for your kind feedback!We are happy that you enjoyed your stay.Kind regards,Charlotte HeinsonFront Office Duty Manager

4/10 Dårligt

ARTURO, Frisco

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The main advantage of this hotel is the location Will not stay again Price and service is not at the level they charge Air conditioning not cooling
Overnattede 4 nætter i maj 2024
Svar fra Charlotte Heinson den 19. maj 2024
Dear Mr. Arturo,Thank you for your feedback!We will forward your feedback to our team to improve the air conditioning.Kind regards,Charlotte HeinsonFront Office Duty Manager

10/10 Fremragende

Alexander

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Grate Hotel and Staff
Overnattede 1 nat i april 2024
Svar fra Charlotte Heinson den 19. maj 2024
Dear Alexander,Thank you for your kind feedback!We are happy that you enjoyed your stay.Kind regards,Charlotte Heinson Front Office Duty Manager

10/10 Fremragende

Leo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Superb !!!
Overnattede 2 nætter i maj 2024
Svar fra Charlotte Heinson den 19. maj 2024
Dear Leo,Thank you for your kind feedback!We are happy that you enjoyed your stay and we will share the feedback with our team.Kind regards,Charlotte Heinson Front Office Duty Manager

10/10 Fremragende

Bernard

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Hotel and staff were extremely polite nice and professional. The Food at Oscar was delicious. If I could have anything more would be little cooler air conditioning. Besides that I give the Hotel an excellent rating and highly recommend
Overnattede 3 nætter i maj 2024
Svar fra Charlotte Heinson den 19. maj 2024
Dear Bernard,Thank you for your kind feedback!We will share the feedback with our Oscars Team.Our technicans are informed about the air conditioning and will double check it. Thank you for letting us know.Kind regards,Charlotte HeinsonFront Office Duty Manager

10/10 Fremragende

Cal

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The comfiest hotel bed I’ve ever slept in.
Overnattede 1 nat i maj 2024
Svar fra Charlotte Heinson den 19. maj 2024
Dear Cal,Thank you for your kind message!We are happy that you enjoyed your stay and hope to welcome you as our guest soon again!Kind regards,Charlotte HeinsonFront Office Duty Manager

10/10 Fremragende

Jach

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The ambiance and the elegance were impressive. The staff was very friendly.
Overnattede 3 nætter i maj 2024
Svar fra Selina Orlow den 15. maj 2024
Dear Mr. Jach,Thank you for your kind feeback.We are very happy that you enjoyed your stay with us and hope to welcome you back soon.Kind regards,Selina Orlow Front Office Supervisor

8/10 Udmærket

NOBORU, Oizumigakuencho

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Selina Orlow den 15. maj 2024
Dear Noboru,We hope you enjoyed your stay.Kind regards,Selina Orlow Front Office Supervisor

10/10 Fremragende

Walter, New York

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel and staff. It is a terrific central point for Frankfurt.
Overnattede 1 nat i maj 2024
Svar fra Selina Orlow den 9. maj 2024
Dear Mr. Walter,Thank you for your feedback.We are very happy that you enjoyed your stay with us so much and look forward to welcoming you back soon.Kind regards Selina Orlow Front Office Supervisor

10/10 Fremragende

Mark

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All great!
Overnattede 3 nætter i maj 2024
Svar fra Selina Orlow den 8. maj 2024
Dear Mark,Thank you for your feedback.We are very happy, that all went well at you stay. Kind regards Selina Orlow Front Office Supervisor

10/10 Fremragende

Eduardo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Always a great experience at this hotel. People, food (especially the breakfast!!), all of it excellent. Not my first visit, and won’t be the last.
Overnattede 2 nætter i februar 2024
Svar fra Florian Woithe den 8. maj 2024
Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you consistently have a great experience at our hotel. It's fantastic to know that you appreciate our friendly staff, delicious food (especially the breakfast!), and all other aspects of your stay. We truly value your loyalty as a returning guest, and we look forward to welcoming you back on many more occasions in the future!

8/10 Udmærket

Dr. med. Manfred

Rejste med partner
Wir haben eine Nachtbeleuchtung in Zimmer und Bad vermisst, das wäre nicht schlecht, denn nachts braucht es keine volle Beleuchtung. Ansonsten ein rundum sehr guter, freundlicher, professioneller Service, gerne kommen wir wieder.
Overnattede 2 nætter i maj 2024
Svar fra Selina Orlow den 6. maj 2024
Sehr geehrter Herr Dr. med. Manfred,Vielen Dank für Ihr Feedback.Gerne haben wir dies an unsere zuständige Abteilung weitergegeben um uns stets zu verbessern. Mit freundlichen Grüßen Selina Orlow Front Office Supervisor

10/10 Fremragende

Seyoung, Edgewater

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
First class
Overnattede 2 nætter i maj 2024
Svar fra Florian Woithe den 11. maj 2024
Thank you very much for your great review!Warm regards,Florian WoitheHotel Manager

10/10 Fremragende

Monika

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful classic hotel in a beautiful building. The service was excellent, and a convenient location. We will definitely choose this hotel for a future stay. There was one slight problem with our room: the room temperature was too hot, it did not cool down enough even with the A/C however this could be a factor in other older European hotels.
Overnattede 3 nætter i april 2024
Svar fra Selina Orlow den 6. maj 2024
Dear Monika,Thank you for your feedback.We have forwarded your feedback to our colleagues, to avoid this for the future.Kind regards Selina Orlow Front Office Supervisor

8/10 Udmærket

Ali

Overnattede 2 nætter i maj 2024
Svar fra Linus Levinger den 24. maj 2024
Sehr geehrter Gast,herzlichen Dank dafür, dass Sie sich die Zeit genommen haben, Ihren letzten Aufenthalt zu bewerten. Wir würden uns sehr freuen, Sie bald schon wieder bei uns begrüßen zu dürfen.Beste GrüßeLinus Levinger Executive Assistant

4/10 Dårligt

Ahmed

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Service og personale
Food choice is limited and order taking was bad. Housekeeping was awful and some of the staff are not friendly at all. There is no value in this property
Overnattede 4 nætter i april 2024
Svar fra Florian Woithe den 3. maj 2024
Dear valued guest,We are very sorry to hear that you were disappointed with your stay. We would like to formally apologize and take your feedback very seriously!Thank you again and my sincere apologiesKind regardsFlorian WoitheHotel Manager

10/10 Fremragende

Amanda

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best hotel ever! All the staff are so friendly and well-trained in customer service. A big thanks to Mr. Mueller and his concierge/valet/doorman team.
Overnattede 3 nætter i april 2024
Svar fra Florian Woithe den 2. maj 2024
Dear Amanda,Thank you so much for your kind words and glowing review! We are delighted to hear that you had such a wonderful experience during your stay with us. Our team works tirelessly to ensure that every guest feels welcomed and valued, and it's fantastic to know that their efforts have made such a positive impression on you.Mr. Mueller and our concierge/valet/doorman team are indeed exceptional individuals who take great pride in their work. Your recognition of their efforts means a lot to us, and we will be sure to pass along your gratitude to them personally.We hope to have the pleasure of welcoming you back to our hotel in the near future for another memorable stay.Kind regards,Florian WoitheHotel Manager

10/10 Fremragende

Yutaka

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Florian Woithe den 2. maj 2024
thank you very much for your kind review!Best regards,Florian WoitheHotel Manager

10/10 Fremragende

Regan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great property with amazing staff. We stayed there for our anniversary and had an amazing time
Overnattede 2 nætter i april 2024
Svar fra Charlotte Heinson den 24. apr. 2024
Dear Regan,Thank you for your kind feedback!We are happy that you enjoyed your stay with us and hope to welcome you as our guest soon again!Kind regards,Charlotte HeinsonFront Office Supervisor

10/10 Fremragende

Chung Hwi

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was perfect,
Overnattede 2 nætter i april 2024
Svar fra Florian Woithe den 10. apr. 2024
Thank you very much for your great review!Warm regards,Florian WoitheHotel Manager

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel, friendly staff
Overnattede 1 nat i marts 2024
Svar fra Florian Woithe den 9. apr. 2024
Thank you very much for your kind e-mail and lovely review!Best regards,Florian WoitheHotel Manager

10/10 Fremragende

Sydney

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Extremely comfortable and the staff is very kind and accommodating.
Overnattede 1 nat i april 2024
Svar fra Florian Woithe den 8. apr. 2024
Thank you very much for your kind review! Best regards,Florian WoitheHotel Manager

10/10 Fremragende

Nivram Morelia Escobar

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent property
Overnattede 6 nætter i marts 2024
Svar fra Florian Woithe den 6. apr. 2024
Thank you very much for your kind review and motivating feedback!Kind regards,Florian WoitheHotel Manager

10/10 Fremragende

Cecilia Elizabeth

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
En una sola palabra excelente
Overnattede 1 nat i april 2024
Svar fra Charlotte Heinson den 3. apr. 2024
Dear Cecilia,Thank you for your kind feedback!We are happy to welcome you as our guest soon again.Kind regards,Charlotte HeinsonFront Office Supervisor

10/10 Fremragende

Andrew

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were excellent. An amazing place to stay!
Overnattede 3 nætter i marts 2024
Svar fra Florian Woithe den 1. apr. 2024
Dear guest,Your kind words regarding our staff and hotel are greatly appreciated. It's delightful to hear that your stay at the Steigenberger Icon Frankfurter Hof was an amazing experience. This is indeed the kind of experience we aspire to create for all our guests.We truly look forward to the opportunity of welcoming you back soon.Kind regards,Florian WoitheHotel Manager

10/10 Fremragende

Heinz

Overnattede 1 nat i marts 2024
Svar fra Florian Woithe den 5. apr. 2024
Thank you very much for your great review!Best regards,Florian WoitheHotel Manager

10/10 Fremragende

Johan

Overnattede 1 nat i marts 2024
Svar fra Florian Woithe den 1. apr. 2024
Dear Guest,It is truly uplifting to hear that your experience with us at Hotel Steigenberger Icon Frankfurter Hof was excellent. It's our constant endeavor to provide our guests with exceptional experiences and your feedback reassures us that we are on the right path.Your positive remarks will surely motivate the team to continue to deliver high standards of service. We are committed to making every visit as close to perfect as possible and your feedback is a valuable part of that process.We look forward to welcoming you back soon.Kind regards,Florian WoitheHotel Manager