Dear Sebastian, Thanks first of all for your feedback. Regarding the service that you experienced I apologize most sincerely that we did not meet the high standards of service in these areas that you quite rightly expected to find at JW Marriott. We shared your comments with relevant departments in order to improve the guest experience. Once again my sincere apologize and your time taking for the feedback With kind regards, Marko Schmidt Guest Experience Manager

Dear Guest, First of all thank you very much that you have chosen Jumeirah Frankfurt and for taking the time to share your highly appreciated feedback. We are pleased that we were able to meet the high level of service Jumeirah is known for. We are looking forward to welcome you again to our hotel in the near future. Yours sincerely, Daniela Fette General Manager

Dear Mr. Rejnhold, Thank you for taking the time to comment your recent stay. Your feedback is essential in our effort to improve our service standards. Thank you for choosing Jumeirah Frankfurt Hotel! Yours sincerely, Daniela Fette General Manager

Dear Andres, thank you very much for your kind review! We are happy that you were statisfied with the unique Jumeirah Service. We hope to welcome you soon back again. Kind regards, Daniela Fette-Rakowski General Manager

Dear Anne-Cathrine, Thank you very much for your positive words. We are very delighted by your review and keep looking forward to your next stay in Frankfurt. Kind regards, Daniela Fette-Rakowski General Manager

Dear Mette, Thank you very much for your perfect rating regarding your recent stay at Jumeirah Frankfurt. We hope to welcome you back soon to create new fond memories for you. Kind regards, Daniela Fette-Rakowski General Manager

Dear Guest, Thank you very much for your perfect rating regarding your recent stay at Jumeirah Frankfurt. We hope to welcome you back soon to create new fond memories for you. Kind regards, Jörg Stricker Interim General Manager

Liebe Karina, Herzlichen Dank für Ihre Bewertung! Wir freuen uns, dass Sie einen schönen Aufenthalt bei uns im Jumeirah Frankfurt hatten. Wir hoffen Sie bald wieder willkommen zu heißen. Mit freundlichen Grüßen; Stefan Winkler General Manager

Thank you for taking the time in writing a review of your stay with us. Your kind rating is very much appreciated. We look forward to welcoming you back to Jumeirah Frankfurt.

Thank you for taking the time in writing a review of your stay with us. Your kind words are very much appreciated. We look forward to welcoming you back to Jumeirah Frankfurt.

We are delighted to read your detailed review following your experience at Jumeirah Frankfurt. It gives us great pleasure to know that you thoroughly enjoyed your stay with us. We are looking forward to welcoming you back at Jumeirah Frankfurt.

Dear Mr. Darnley,It is heartening to hear that your stay at JW Marriott Hotel Frankfurt met your expectations. Your commendation for our prime location, top-notch rooms, and friendly staff is greatly appreciated. It is our utmost priority to provide our guests with an outstanding experience and we are delighted to know we were able to achieve this during your visit. Thank you once again for sharing your positive feedback. We look forward to the opportunity of welcoming you back in the near future.Warm Regards,

Dear Mr. Harold,It is delightful to hear that you had an exceptional stay at the JW Marriott Hotel Frankfurt. We always aim to provide a top-notch experience, and your feedback is a testament to our efforts. We look forward to serving you again, creating more memorable experiences.Warm Regards,Chafik Barkani Guest Relations Manager

Dear Mr. Dion,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay with us and that you found your stay at our hotel to be great.It was our pleasure to host you, and we hope to welcome you back for another fantastic stay in the future. If there's anything else we can assist you with or if you have any special requests for your next visit, please don't hesitate to let us know.Warm regards,

Dear Wei,thank you very much for your kind rating. We are glad that you had a pleasant stay.We hope to welcome you again.Yours sincerely,Friederike AdomatFront of House Manager

Dear Amy,We are very pleased that you enjoyed your stay at the JW Marriott Hotel Frankfurt and that you were satisfied with our service. It is always our goal to provide our guests with a memorable experience. Your positive words about the front desk staff and your room upgrade are really encouraging.We look forward to welcoming you again in the future when you are back in Frankfurt.Sincerely,Francisco Perez MaciasAssistant Front of House Manager

Dear Srinivas Prasad,Thank you for your recent stay at JW Marriott Hotel Frankfurt and kind review of your experience with us.We look forward to welcoming you back soon.Sincerely,Francisco Perez MaciasAssistant Front of House Manager

Dear Mr. Atsushi,On behalf of the entire hotel team, I would like to thank you for sharing your stay experience with us.We are glad to know that you enjoyed your stay at JW Marriott Hotel Frankfurt .We hope to welcome you again soon.Sincerely,

Dear Guest,Your encouraging words have made our day! It brings us immense pleasure to know that you found our hotel beautiful and that our service met your expectations. We are glad that our location offered you easy accessibility to the central station and that you had a comfortable stay.Your positive experience is what we continually strive for, and it's wonderful to hear that we were able to provide that for you. We hope to have the opportunity to welcome you back to JW Marriott Hotel Frankfurt in the future.Yours sincerely,Friederike AdomatFront of House Manager

Dear Mr. Fares,thank you very much for taking the time to share your experiences.We are glad that you had an enjoyable stay.We hope to welcome you soon again.Yours sincerely,Friederike AdomatFront of House Manager

Dear Mr. Kanwarjit,On behalf of the entire hotel team, I want to thank you for sharing about your experience and stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Kind Regards,

Dear Mr. Muhamed,We are delighted to hear that you enjoyed your stay with us at the JW Marriott Hotel Frankfurt. Your words of praise about our staff and facilities are a wonderful tribute to our efforts to provide our guests with a first-class experience.Your desire to return for a longer stay is the best compliment for us. We would be honored to welcome you back again.Best Regards,

Dear Ms. JinaOn behalf of the entire hotel team, I would like to thank you for sharing your stay experience with us.We are glad to know that you enjoyed your stay at JW Marriott Hotel Frankfurt and we hope to welcome you again soon.Sincerely,

Dear Nicole,It brings us immense joy to read your wonderful review. Indeed, our location is one of the aspects we are very proud of - being in the heart of Frankfurt and yet ensuring a peaceful experience for our guests.Your kind words about our staff truly warm our hearts. We strive to provide our guests with top-notch service and we are glad that we were able to achieve this during your stay.We're delighted to hear that you found our rooms comfortable and that you enjoyed our breakfast. Providing a positive experience to our guests is what we aim for every day. We look forward to welcoming you back during your next visit to Frankfurt. Best Regards,

Dear Mr. Minkyu,Your kind words are much appreciated. It is delightful to hear that you found our accommodation to be of excellent cleanliness. We take great pride in maintaining a high standard of hygiene for the comfort of our guests.The accessibility to the airport is indeed one of our key features and we are pleased that it added to the convenience of your stay.We look forward to the opportunity of welcoming you back to JW Marriott Hotel Frankfurt in the future.Yours Sincerely,

Dear Ms. Clara,On behalf of the entire hotel team, I would like to thank you for sharing your stay experience with us.We are glad to know that you enjoyed your stay at JW Marriott Hotel Frankfurt and we hope to welcome you again soon.Sincerely,

Dear Kuna,Thank you for your recent stay at JW Marriott Hotel Frankfurt. We are thrilled to hear your positive evaluation.We look forward to welcoming you back soon.Sincerely,Francisco Pérez MacíasAssistant Front of House Manager

Dear Izhak,Thank you for your recent stay and review of JW Marriott Hotel Frankfurt.We look forward to welcoming you back soon.Sincerely,Francisco Pérez MacíasAssistant Front of House Manager

Dear Iabottach,Thank you for your kind review and recent stay.We look forward to welcoming you back soon.Sincerely,Francisco Perez MaciasAssistant Front of House Manager

Dear Forrest,Your delightful feedback truly warms our hearts. It is wonderful to know that our devoted team has played a significant role in enhancing your stay at JW Marriott Hotel Frankfurt. Their commitment to delivering exceptional service aligns perfectly with our philosophy.Your comments regarding our prime location are greatly appreciated as well. It indeed serves as an ideal base for our guests to explore the vibrant city of Frankfurt with ease. We are thrilled that we have exceeded your expectations and are grateful for your high recommendation. It will be an absolute pleasure to welcome you back in the near future.Sincerely,Francisco Pérez MacíasAssistant Front of House Manager

Dear ZIV,Thank you for your excellent review from your last stay at JW Marriott Hotel Frankfurt.We hope to have the pleasure of welcoming you again in the near future.Kindest regards,Francisco Perez MaciasAssistant Front of House Manager

Dear Luis,Thank you for your kind review.We are thrilled to hear that you found everything excellent and well organized.We look forward to welcoming you back soon.Kindest regards,Franciso Perez MaciasAssistant Front of House Manager

Dear Renato,Thank you for your review of your recent stay at JW Marriott Hotel Frankfurt.We are looking forward to welcoming you back soon.Sincerely,Francisco Perez MaciasAssistant Front of House Manager

Dear Rodrigo,Thank you for your kind review of your stay at JW Marriott Hotel Frankfurt.We look forward to welcoming you back soon.Sincerely,Francisco Perez MaciasAssistant Front of House Manager

Sehr geehrter Tobias,Es freut uns, dass Sie unsere zentrale Lage und das geräumige Zimmer zu schätzen wissen. Ihr Lob bezüglich unserer Mitarbeiter wird sicherlich zur Motivation für unser Team beitragen.Wir bedauern jedoch, dass bestimmte Aspekte Ihres Aufenthalts nicht Ihren Erwartungen entsprachen. Ihre Rückmeldung ist für uns sehr wertvoll, da sie uns dabei hilft, unsere Dienstleistungen kontinuierlich zu verbessern.Wir hoffen, dass wir trotz Ihrer Erfahrung in der Zukunft noch einmal die Gelegenheit haben, Sie in unserem Hause willkommen zu heißen.Mit freundlichen Grüßen,Francisco Perez MaciasAssistant Front of House Manager

Dear Eftelya,Thank you for providing us with your sincere review.It is through feedback that we are able to improve our services. This is why if you would like to share further detailed information, we would be more than thankful to receive it.Thank you again for your feedback. We hope that despite the score, you would give us a second chance when your travels bring you back to Frankfurt.Kindest Regards,Francisco Perez MaciasAssistant Front of House Manager

Dear TAKEHANA,Thank you for your recent stay at JW Marriott Hotel Frankfurt and your kind feedback.Sincerely,Francisco Perez MaciasAssistant Front of House Manager

Dear Stephan,Thank you for your kind feedback.We look forward to welcoming you back soon.Sincerely,Francisco Perez MaciasAssistant Front of House Manager

Dear Yasunobu,Thank you for your recent stay and kind feedback.We hope to welcome you back soon.Kind regards,Francisco Perez MaciasAssistant Front of House Manager

Dear Saffet Serdar,Thank you for taking the time to share your kind feedback.We hope to welcome you back soon.Kind regards,Francisco Perez MaciasAssistant Front of House Manager

Dear Nathan,Thank you for your kind feedback.We are thrilled to hear that you enjoyed your stay at JW Marriott Hotel Frankfurt.We look forward to welcoming you back soon.Kindest regards,Francisco Perez MaciasAssistant Front of House Manager

Dear Mr. Yuni,On behalf of the entire hotel team, I would like to thank you for sharing your stay experience with us.We are glad to know that you enjoyed your stay at JW Marriott Hotel Frankfurt .We hope to welcome you again soon.Sincerely,Mahmoud HamedDuty Manager