På stranden, liggestole, parasoller, badehåndklæder

Anmeldelser af The Westin Fort Lauderdale Beach Resort

4 out of 5
The Westin Fort Lauderdale Beach Resort
321 N Fort Lauderdale Beach Blvd, Fort Lauderdale, FL

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 559 af i alt 1018 anmeldelser" "
Bedømmelse på 8 − Udmærket. 212 af i alt 1018 anmeldelser" "
Bedømmelse på 6 − Okay. 126 af i alt 1018 anmeldelser" "
Bedømmelse på 4 − Dårligt. 69 af i alt 1018 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 52 af i alt 1018 anmeldelser" "

8,6/10

Rengøring

8,8/10

Service og personale

8,2/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Guest services. den 18. feb. 2024
Thank you so much for the excellent rating. We are here for you.

10/10 Fremragende

Sedat

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It is safe,clean and convenient. The toilet doors were built wrong.They are open to the rooms.An archecterical mistake.All the bad smells directly goes to the rooms since the toilets don’t have a real doors.
Overnattede 5 nætter i maj 2024

10/10 Fremragende

Sohil

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean rooms. Professional staff. Easy beach access. Good food options in and around. Convenient car rental option within building.
Overnattede 6 nætter i maj 2024

8/10 Udmærket

Amarily

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Edward

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a great location! Our ocean front room was updated, modern and very clean.
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

10/10 Fremragende

Shanise

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was Very attentive, property was clean
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Andrea

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay for my mom’s birthday! Great location, fun rooftop pool. Great restaurant at Lona’s and at the pool
Overnattede 4 nætter i maj 2024

6/10 Okay

Roseann

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
hotel and staff were lovely, the pool is small and very crowded so we didn’t go. the room service menu was a joke, not a thing we would eat ie. regular hotel food. We wouldn’t stay here again, the vibe wasn’t for us. Parking wasnt great, $55 tax for every night even as a hotel guest, then it takes forever to get your vehicle, like 25 minutes! it doesn’t help that they bring up cars and they’re parked waiting for guests so no one else can leave. if you’re young and like to party, like crowds, this is for you.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Gregory, Surrey

Overnattede 3 nætter i maj 2024

2/10 Forfærdeligt

Diane

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
How is this property a 4 star hotel? I had to change room twice, first room had an AC leak, second room toilet broken and weird electronic noise coming from the window. The windows are dirty, the bedding is poor quality, the music is so loud by the pool you can’t hear yourself think, if you get something delivered to the hotel they can’t bring it up to your room you have to come down to the lobby to get it (again, this is supposedly a 4-star hotel…).
Overnattede 1 nat i maj 2024

10/10 Fremragende

kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great
Overnattede 1 nat i maj 2024

10/10 Fremragende

James

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Second time here and just as good as the first time. Friendly staff especially the Italian lady Tanya? at reception who answered a few questions that we had and was very pleasant and knowledgeable. Francisco also needs good mention as well as my fellow British countryman bell porter. Would stay again !!!!
Overnattede 4 nætter i maj 2024

10/10 Fremragende

stephanie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very pleased with our stay. Sad it was only for one night but would definitely book with the Westin again!
Overnattede 1 nat i maj 2024
Svar fra Princess M den 22. maj 2024
Dear Stephanie,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

8/10 Udmærket

Ronald

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024
Svar fra Princess M. den 22. maj 2024
Dear Ronald,Thank you for your feedback! We are delighted to have welcomed you as our guest and we are thrilled that you enjoyed your stay with us. We hope to see you again!

10/10 Fremragende

Christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love this property because it’s a little off the main part of the strip but still surrounded by amazing restaurants at hotels near by. Main part of the strip is walkable and easy to get to within minutes. Love this property. Poll was clean, hotel was clean, Michelle and Emy were great bartenders pool side!
Overnattede 4 nætter i maj 2024
Svar fra Jaime D. den 19. maj 2024
Dear Christopher,Thank you so much for your 5-star rating! Michelle and Emy will be so happy to hear your comments; I cannot wait to share your kind words. Thank you again for the wonderful feedback! We hope to see you again!

10/10 Fremragende

Stephen Norman

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Food was fantastic at Resort .Staff was great
Overnattede 4 nætter i maj 2024
Svar fra Princess M den 19. maj 2024
Dear Stephen,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

10/10 Fremragende

Maxime

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good!
Overnattede 5 nætter i maj 2024
Svar fra Guest services. den 20. maj 2024
Thank you very much for your feedback and excellent rating.

2/10 Forfærdeligt

Amberlyn

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Guest services. den 19. maj 2024
We are so sorry that you feel this way. We wish you well in your future travels.

6/10 Okay

Christa

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
One thing I must say about this hotel is that I prepaid $850 for 2 nights, not including the resort fee or PARKING. Our party had 2 cars and were charged $110 a night for parking BOTH nights, even though one of the cars only stayed at the hotel 1 night. After the resort fees, taxes and $220 for parking, I was billed an additional $300 ! BUYER BEWARE
Overnattede 2 nætter i maj 2024
Svar fra Jaime D. den 19. maj 2024
Dear Christa,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We never want our guests to feel misled and we have shared your concerns with the appropriate department leaders for further review on the back end. We hope to have the opportunity to serve you again should your travels bring you back to the area.

10/10 Fremragende

David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to beach
Overnattede 2 nætter i maj 2024
Svar fra Guest services. den 17. maj 2024
Thank you for your excellent rating.

6/10 Okay

Jacqueline

Rejste med partner
Melva at the front desk was awesome
Overnattede 3 nætter i maj 2024
Svar fra Guest services. den 17. maj 2024
Thank you for your feedback.

10/10 Fremragende

Lisa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Westin Hotels never disappoint! We had a room with a great view and it is conveniently located to several fantastic restaurants. All walkable! Rooms and property are clean, staff was friendly, helpful and able to answer any and all questions we had. Had a great time! It is our new, go-to hotel when we go back to Fort Lauderdale.
Overnattede 1 nat i maj 2024
Svar fra Guest services. den 14. maj 2024
Thank you so much for your excellent review and rating. We are here for you.

10/10 Fremragende

Niheem

Overnattede 2 nætter i maj 2024
Svar fra Guest services. den 20. maj 2024
Thank you very much for your excellent rating.

8/10 Udmærket

Dakota

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Guest services. den 18. maj 2024
Thank you very much for your rating. We are here for you.

4/10 Dårligt

Ruth, Fort Myers

Rejste i en gruppe
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Cost me $271 for room, $42 resort fee, $55 parking fee, and taxes for ONE night! The staff was great. The hotel needs to be cleaner, especially the vents! My allergies went haywire and there was thick dust in and around the vents. Room was not as clean as it could have been. Sadly it was kind of expected due to area etc…. Restaurant was hot shoulda have at least had air conditioning for inside. The walk from one building to the other was hot and lengthy and most signs were not very helpful and some wording was missing. I didn’t even consider the pool which was small, packed, and water looked dirty! Limited beach chairs and my friend was scammed. Were supposed to be included in price of resort fee but she was charged for the beach umbrellas. The beach workers scammed her so be aware!
Overnattede 1 nat i maj 2024
Svar fra Jaime D. den 13. maj 2024
Dear Ruth,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We never want our guests to feel misled, our Resort fee does not cover the beach umbrella. I have shared your room concern with the appropriate department leaders for further review on the back end.We hope to have the opportunity to serve you again should your travels bring you back to the area.

10/10 Fremragende

MINDY

The Westin is a perfect resort for a beautiful weekend get away!
Overnattede 1 nat i maj 2024
Svar fra Princess M den 12. maj 2024
Dear Mindy,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

10/10 Fremragende

Raechel, Seattle

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We loved everything about our stay here! The staff was incredible, we loved the room, the access to the beach and the amenities. The on site food was delicious as well! Will definitely be back.
Overnattede 2 nætter i maj 2024
Svar fra Guest services. den 9. maj 2024
Thank you for your excellent review and rating. We are here for you!!!

8/10 Udmærket

Scot

Synes godt om: Service og personale
Convenient location
Overnattede 1 nat i maj 2024
Svar fra Jaime D. den 8. maj 2024
Dear Scot,Thank you for taking a moment to share your experience. Your rating means a great deal to us. We hope to see you again!

10/10 Fremragende

Kenneth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My wife and I went here for our honeymoon, and it was perfect! The staff is friendly and accommodating, the hotel provides beach chairs to the guests (which they carry for you to your destination), the room was clean, and the area was safe. On our first day, we were asked to switch our room because of maintenance, and we were upgraded to a much larger room for free!
Overnattede 4 nætter i marts 2024
Svar fra Property Management den 6. maj 2024
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

4/10 Dårligt

Deborah

Overnattede 3 nætter i april 2024

10/10 Fremragende

Lee

Overnattede 2 nætter i april 2024
Svar fra Jaime D. den 22. maj 2024
Dear Lee,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

8/10 Udmærket

RICHARD

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Guest services. den 4. maj 2024
Thank you for your good rating.

2/10 Forfærdeligt

Jennifer

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Terrible experience
Overnattede 3 nætter i marts 2024
Svar fra Jaime D. den 29. apr. 2024
Dear Jennifer,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We hope to have the opportunity to serve you again should your travels bring you back to the area.

10/10 Fremragende

Kelli

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We ate lunch at tintas and brunch the next day and it was awesome!! Our room had a great view of the beach and Intercoastal waterway The staff was accommodating We had a great visit We will return
Overnattede 1 nat i april 2024
Svar fra Princess M. den 29. apr. 2024
Dear Kelli,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

10/10 Fremragende

Jessica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Princess M. den 29. apr. 2024
Dear Jessica,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

10/10 Fremragende

LEXUS GERA, Fayetteville

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I think for the price you pay to stay at the The Westin, Valet parking is way overpriced.
Overnattede 3 nætter i april 2024
Svar fra Jaime D. den 28. apr. 2024
Dear Lexus,We truly appreciate you taking the time to share your experience with us! Our fees are in line with similar properties in the area, and we feel that we offer good value given our central location and extensive facilities. We hope to see you again!

10/10 Fremragende

Ed

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I could not have been happier with the staff, and the accommodations. Stephan, Attila, Shanique, Josie, Nadiyah, Robin, Francisco and Enrique, everyone was so pleasant and professional. Made me feel truly welcome, and I cannot wait to come back.
Overnattede 3 nætter i april 2024
Svar fra Princess M. den 28. apr. 2024
Dear Ed,Thank you for taking the time to share your experience about your recent stay at our hotel. We really appreciate all of your feedback. We're delighted to note that you had a pleasant encounter with our staff. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments! We cannot wait to share your kind words with the team. We look forward to welcoming you back to our hotel soon!

2/10 Forfærdeligt

Ashley

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Faciliteter
the ac broke so couldn't sleep, was too hot
Overnattede 1 nat i april 2024
Svar fra Guest services. den 26. apr. 2024
Thank you for your feedback. I will share it with our leadership team.

4/10 Dårligt

Patrick, brooklyn

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
They never cleaned my room or gave me fresh towels even after requesting it twice
Overnattede 2 nætter i april 2024
Svar fra Jaime D. den 24. apr. 2024
Dear Patrick,Thank you for taking a moment to share your experience. It is disappointing to see that we did not exceed your expectations. I have also communicated your concerns to our housekeeping leaders to make sure this were isolated incidents and corrected moving forward. We hope to have the chance to welcome you back in the future!

10/10 Fremragende

Vito

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice people, and great location
Overnattede 4 nætter i april 2024
Svar fra Princess M den 24. apr. 2024
Dear Vito,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

10/10 Fremragende

Siara

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I love the hotel everything about it was great
Overnattede 3 nætter i april 2024
Svar fra Robert M. den 24. apr. 2024
Dear Siara,Thank you for taking the time to share your rating with us. It was an honor to welcome you as our guest and we are pleased to know that the majority of your stay with us was satisfactory. We look forward to welcoming you back to our hotel soon!

2/10 Forfærdeligt

Brad

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
This is the worst WESTIN Hotel we have ever stayed in. The property is Old and badly in need of a total renovation.
Overnattede 2 nætter i april 2024
Svar fra Jaime D. den 24. apr. 2024
Dear Brad,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback and can assure you that we'll be addressing your concerns with the appropriate team leaders. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

2/10 Forfærdeligt

Jose

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Horrible experience for such an expensive hotel. We spent just one night but the worst was that there was no air conditioning at all in the whole building the whole night!!!! The room windows were somehow locked, the temperature inside the room reached 82 degrees and the humidity was unbearable. When we complained during check out the lady at the counter just said OK all I can do is not to charge you for the resort fee ($42 plus tax), but now I got their invoice by e-mail showing they did charge me for that "resort fee". Never stay there, you're going to be very disappointed!
Overnattede 1 nat i april 2024
Svar fra Jaime D. den 24. apr. 2024
Dear Jose,Thank you for taking a moment to share your feedback with us. We are extremely disappointed that the service you received fell below both your expectations and our standards. All of your comments will be dealt with a management level and relayed back to the hotel. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

8/10 Udmærket

ABBIE

Overnattede 5 nætter i april 2024
Svar fra Princess M den 12. maj 2024
Dear Abbie,Thank you for your rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

10/10 Fremragende

Christopher

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Resort fees should be added to the initial price and not added on at check out for surprise fees at the end.
Overnattede 3 nætter i april 2024
Svar fra Property Management den 22. apr. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

8/10 Udmærket

Leili

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Check in was quick, adequately staffed with very professional people. The hotel's location was excellent as was a sense of security. It's wasn't Spring Break so I think considerably quieter than it could be. The staff at the Lavazza coffee kiosk were tops. The Mexican restaurant on the first floor was excellent (make reservations for outside seating). Atmosphere was excellent. Now for the bad. It was my wife and I's anniversary and my wife wanted an ocean view room. I made reservations for two queen beds (I'm an active sleeper and I snore.) and ocean view. Hotel management tried to do something special by giving us a suite, king size bed, and intercoastal waterway view. Totally unsatisfactory! We were able to get things changed to what we wanted to begin with (Thank you, Anna!!). No suite but my wife had her ocean view which was critical. The room was excellent except the louvered bathroom door. Any noise or light bleeds into the room. Wife didn't care for that but dealt with it. Room was kept clean by commendable service staff. The smoking area meant banishment to the parking garage but all of Ft. Lauderdale is anti-tobacco, cigarette or cigar. Check out was quick and easy. Parking fee ($55/day) seems excessive but there is no or next to no parking close in the area. This is something someone could better plan.
Overnattede 2 nætter i april 2024
Svar fra Property Management den 22. apr. 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 Fremragende

Marlene

Overnattede 6 nætter i april 2024
Svar fra Princess M. den 12. maj 2024
Dear Marlene,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

4/10 Dårligt

Garret, Grapevine

Rejste med familie
Synes godt om: Faciliteter
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
People were nice, food was good, but ac didnt work the last night we were there and our baby slept horribly.
Overnattede 3 nætter i april 2024
Svar fra Property Management den 22. apr. 2024
Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

2/10 Forfærdeligt

Juan

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Property Management den 22. apr. 2024
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.