Lounge i lobbyen

Anmeldelser af The Market Urban Hotel

4 out of 5
The Market Urban Hotel
Via Nazionale 15, Florence, FI

Anmeldelser

9,6

Enestående

Bedømmelse på 10 − Fremragende. 650 af i alt 807 anmeldelser" "
Bedømmelse på 8 − Udmærket. 114 af i alt 807 anmeldelser" "
Bedømmelse på 6 − Okay. 32 af i alt 807 anmeldelser" "
Bedømmelse på 4 − Dårligt. 9 af i alt 807 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 807 anmeldelser" "

9,6/10

Rengøring

9,8/10

Service og personale

9,2/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Helle L H

Overnattede 1 nat i august 2023
Svar fra Giovanni - Guest Relations Manager den 3. sep. 2023
Dear Helle,thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence.We look forward to welcoming you back in future.Warmest regards

10/10 Fremragende

Bonnie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfekt beliggenhed
Super god beliggenhed. Meget venligt og hjælpsomt personale. Fine rene værelser. Vil helt sikkert vende tilbage.
Overnattede 1 nat i april 2022
Svar fra Giovanni Guest Relations Manager den 15. apr. 2022
Dear Bonnie, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

10/10 Fremragende

Steen

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wonderful The Urban Market
Wonderfull trip to Florence. We found this amazing hotel close to the train station in city center. Walking distance to Mercato Zentrale, Duomo, Uffizi and Ponte Vecchio. Great restaurants nearby. We were warm welcomed by Giovanni a fantastic receptionist, very helpful with pointing out where everything was placed and making reservations at different restaurants, same day as arrival and Saturday. The hotel was newly renovated and very nice and cleaning in the top. Everyone was very polite and helpful with breakfast and cleaning. We would like to go there again anytime. A minor detail was the room Wi-Fi was not that good. But 9⭐️Out off 10⭐️
Overnattede 3 nætter i april 2022
Svar fra Giovanni - Guest Relations Manager den 15. apr. 2022
Dear Steen, Thank you for taking the time to write and share your experiences about Your stay with us with this great review!!!! We are delighted to read that You enjoyed our central location: we are located in the historical city center of Florence, really close to San Lorenzo Central Market where You could taste traditional Florentine dishes, the central station, the Dome and the main attractions that the city has to offer. A special thanks also for the appreciation for our friendly service, all the Reception Staff are experienced regarding Florence attractions and of course the best restaurants in town! The best reward is having satisfied and overwhelmed You expectations :))) We hope to have the pleasure of welcoming you back very soon. Warm regards,

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Dejligt hotel, god betjening, super morgenmad og perfekt beliggenhed
Overnattede 2 nætter i juli 2021
Svar fra Giovanni - Guest Relations Manager den 23. jul. 2021
Dear Guest, Thank you very much for taking the time to share your experience with this wonderful review. We are delighted to see that you had such a lovely stay and that the team was so nice and friendly. We are delighted that you enjoyed our wonderful location and our decor. We are very proud of our unique designs and colours throughout the hotel so it is great to see that you also liked this. We look forward to welcoming you back when you are in Florence. Kind regards,

8/10 Udmærket

Mads

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2021
Svar fra Giovanni - Guest Relations Manager den 27. jun. 2021
Dear Mads, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

8/10 Udmærket

Doris

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2020
Svar fra Giovanni - Guest Relations Manager den 23. okt. 2020
Dear Doris, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

10/10 Fremragende

Berit Gohr

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt centralt beliggende hotel i Firenze
Et dejligt hotel centralt i Firenze. Meget serviceminded personale. Et lille værelse men smagfuld indretning. Vinduet holdt støjen fra gaden ude. Kan varmt anbefales.
Overnattede 1 nat i september 2020
Svar fra Giovanni - Guest Relations Manager den 29. sep. 2020
Dear Berit Gohr, Thank you for taking the time to write and share your experiences about Your stay with us with this great review!!!! We are delighted that you enjoyed our wonderful location and our decor. We are very proud of our unique designs and colours throughout the hotel so it is great to see that you also liked this! We are very pleased that you enjoyed your time with us and loved the service provided by our staff; always ready with tips and suggestion to let our guests enjoy Florence as much as possible :))) We will be looking forward on welcoming you back again in near future. Warmest regards,

10/10 Fremragende

Robert J

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly and helpful staff
Overnattede 3 nætter i maj 2024
Svar fra Giovanni - Guest Relations Manager den 10. maj 2024
Dear Robert,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards

10/10 Fremragende

JORGE

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All excellent!
Overnattede 1 nat i april 2024
Svar fra Giovanni - Guest Relations Manager den 2. maj 2024
Dear Jorge,We're elated to read your exuberant review and heartily thank you for your gracious words about The Market Urban Hotel. It's delightful to hear that your experiences with us reached such heights of excellence, as our committed team strives to create a seamless and memorable stay for every guest in the historic heart of Florence.Our modern comforts blended with traditional Florentine charm are designed to enhance your time with us, and we're glad they left a lasting impression. We would be thrilled to welcome you back on your next visit—hopefully soon! Whether it's to indulge in the artisanal markets nearby or to find tranquility within our urban oasis, your return is eagerly anticipated.Grazie mille,

10/10 Fremragende

Elizabeth

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent property with lovely features like outdoor deck, amazing breakfast and nice large room.
Overnattede 1 nat i april 2024
Svar fra Giovanni - Guest Relations Manager den 1. maj 2024
Dear Elizabeth,Thank you so much for sharing your wonderful experience at The Market Urban Hotel with us. It delights us to know that our outdoor deck served as a serene urban oasis during your stay in the heart of Florence. We are thrilled to hear that our commitment to providing a substantial and delicious breakfast added to the enjoyment of your visit. Moreover, knowing that you found our rooms to be spacious and comfortable truly warms our hearts.We strive to offer an unparalleled stay for our guests, and your acknowledgment of these efforts is the greatest reward we could aspire to. We would be honored to have you return for another memorable experience, perhaps to explore the culturally rich surroundings of Florence, or simply to unwind in the chic comfort of The Market Urban Hotel.For your next visit, consider indulging in our exclusive rooftop experiences – they offer remarkable views of the city and an ambiance that perfectly encapsulates the essence of Florentine charm. If you have any questions or need assistance planning your next stay, don't hesitate to reach out to me personally.Warm regards,

8/10 Udmærket

Andrea

Synes godt om: Service og personale
Very convenient
Overnattede 3 nætter i april 2024
Svar fra Giovanni - Guest Relations Manager den 1. maj 2024
Dear Andrea,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards

8/10 Udmærket

Vince, Coraopolis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice boutique hotel in heart of Florence. Nice breakfast included. Very close walk to train station. Rooms are clean and quiet but on the smaller size. Basic amenities but its all that's needed with so much to see and explore in Florence.
Overnattede 3 nætter i april 2024
Svar fra Giovanni - Guest Relations Manager den 27. apr. 2024
Dear Vince,Thank you for taking the time to share your experience at The Market Urban Hotel. We are delighted to hear that you enjoyed our central location in the vibrant heart of Florence, and that our complimentary breakfast added to your stay. It's great to know our efforts to maintain clean and peaceful rooms met your expectations, even as you took advantage of our proximity to Florence's main attractions and the train station.We appreciate your understanding that in a historic city like ours, space can be at a premium, and we're glad that our cozy accommodations served as a comfortable base for your explorations. At The Market Urban Hotel, we aim to provide all the necessary comforts for our guests while they immerse themselves in the rich culture and history of Florence.Should your travels bring you back, we would be honored to welcome you again. There's so much more to discover in Florence, and we'd love to be your home away from home once more. Feel free to reach out to me personally for any assistance with your future bookings.Warm regards,

8/10 Udmærket

Rebeca

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
good breakfast buffet
Overnattede 1 nat i februar 2024
Svar fra Giovanni - Guest Relations Manager den 27. apr. 2024
Dear Rebecca,Thank you so much for sharing your experience at The Market Urban Hotel. We're delighted to hear you enjoyed our breakfast buffet! Our goal is to provide a delightful culinary start to your day in the heart of Florence, and your compliment is a sweet note of success for us. We would be thrilled to welcome you back for another stay, complete with more gastronomic delights and the unique charm that The Market Urban Hotel has to offer. Looking forward to providing you with another exceptional experience!Warm regards,

10/10 Fremragende

Sylvia

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice hotel, close to station & amenities
Overnattede 1 nat i april 2024
Svar fra Giovanni - Guest Relations Manager den 27. apr. 2024
Dear Sylvia,Thank you for sharing your wonderful experience at The Market Urban Hotel. We're delighted to hear that our convenient location close to the Florence station and local amenities added to the comfort of your stay.Our team strives to create a memorable experience for each of our guests, and your acknowledgment is truly appreciated. It's guests like you that make serving the hospitality community in Florence so rewarding.Should your travels bring you back to the city, we would love to welcome you again. Whether you're looking to explore more of Florence's vibrant culture or simply relax in our sophisticated accommodations, The Market Urban Hotel awaits your return.Warmest regards,

8/10 Udmærket

Takayuki

Synes godt om: Service og personale
Overnattede 2 nætter i april 2024
Svar fra Giovanni - Guest Relations Manager den 27. apr. 2024
Dear Takayuki,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards

10/10 Fremragende

Alfredo

Overnattede 3 nætter i april 2024
Svar fra Giovanni - Guest Relations Manager den 12. maj 2024
Dear Alfredo,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards

8/10 Udmærket

Ismene

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i marts 2024
Svar fra Giovanni-Responsabile Relazioni con gli Ospiti den 23. apr. 2024
Thank you for your feedback!

10/10 Fremragende

Brent

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was clean and very nice. Front desk staff were very friendly and provided helpful suggestions and advice on restaurants and sites to see. Breakfast was good but if you dont eat breakfast everyday then you might want to just pay as you go instead of adding the extra charge when booking.
Overnattede 8 nætter i april 2024
Svar fra Giovanni - Guest Relations Manager den 20. apr. 2024
Dear Brent,Thank you for taking the time to share your experience at The Market Urban Hotel in Florence. We're thrilled to hear that you found your room to be in pristine condition and our front desk staff welcoming and knowledgeable. It's wonderful that our team's dining and sightseeing recommendations enhanced your visit to our beautiful city.We appreciate your comments on our breakfast offerings and your suggestion regarding the meal plan is truly valuable. It helps us to consider flexible options that cater to the diverse preferences of our guests.We would be delighted to welcome you back for another memorable stay. If you're planning another trip to Florence, please reach out to me personally for assistance with reservations or to explore more of our tailor-made guest services.Warm regards,

10/10 Fremragende

Ori

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location, close to everything and to the train station.
Overnattede 2 nætter i april 2024
Svar fra Giovanni - Guest Relations Manager den 18. apr. 2024
Dear Ori,We are incredibly grateful for your wonderful review of The Market Urban Hotel! It is a delight to hear that our central location in Florence contributed to an enjoyable and convenient experience for you. Being close to both the heart of the city and the train station is one of the unique features that our guests frequently rave about, and we're thrilled that it left a positive impression on you too.At The Market Urban Hotel, we believe that accessibility to the vibrant local attractions and ease of travel enhance the overall stay of our guests, and your feedback confirms that our efforts are resonating with those who choose us for their Florentine adventures.Thank you once again for choosing our hotel as your residence in Florence. We are eager to welcome you back for another exceptional stay. Until then, do stay in touch!Warm regards,

10/10 Fremragende

Aurela

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
sehr sauber und nettes Personal
Overnattede 3 nætter i april 2024
Svar fra Giovanni-Responsabile Relazioni con gli Ospiti den 10. apr. 2024
Lieber Aurela,Wir sind Ihnen sehr dankbar, dass Sie Ihre positiven Eindrücke über The Market Urban Hotel in Florenz geteilt haben. Es freut uns enorm, dass Sie die Sauberkeit unserer Räumlichkeiten und die Freundlichkeit unseres Personals hervorgehoben haben - beides Aspekte, die uns sehr am Herzen liegen, um unseren Gästen ein unvergleichliches Erlebnis zu bieten.Ihr Lob ist eine wunderbare Ermutigung für unser Team, das stets bemüht ist, einen exzellenten Service und eine herzliche Gastfreundschaft zu gewährleisten. Wir hoffen, dass wir Sie bald wieder begrüßen dürfen, um Ihnen erneut eine exquisite Zeit in der zauberhaften Stadt Florenz zu ermöglichen. Schauen Sie doch bei Ihrem nächsten Aufenthalt in unser elegantes Bistro herein, das mit toskanischer Küche und einer Auswahl an regionalen Weinen verzaubert.Bis dahin senden wir Ihnen unsere herzlichsten Grüße und wünschen Ihnen alles Gute. Sollten Sie irgendwelche Fragen oder besondere Wünsche für Ihren nächsten Besuch haben, stehe ich Ihnen gerne zur Verfügung.Mit freundlichen Grüßen,GiovanniGuest Relations ManagerThe Market Urban Hotel

10/10 Fremragende

Kristain

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was nicely done. The front desk staff was exceptional helping with whatever we needed. Location is very close to train but not noisy at all.
Overnattede 3 nætter i april 2024
Svar fra Giovanni-Responsabile Relazioni con gli Ospiti den 9. apr. 2024
Dear Kristain,Thank you so much for your lovely review! It's truly rewarding to know that you found your room at The Market Urban Hotel to be nicely appointed and that our front desk staff provided exceptional service, ensuring all your needs were met with enthusiasm and care.We understand how important a tranquil yet convenient location is to our guests. It's great to hear that our proximity to the train station contributed positively to your stay without the disturbance of noise. Our team, especially at the front desk, prides itself on creating a welcoming and supportive environment so that all our guests can enjoy the very best of Florence with the utmost ease.We'd be delighted to welcome you back for another serene stay at The Market Urban Hotel, where the heart of Florence is just steps away, yet the comfort of a peaceful retreat awaits your return. Should you need any assistance planning your next visit or if you'd like to explore more of what our neighborhood has to offer, please do not hesitate to reach out.Warm regards,GiovanniGuest Relations Manager, The Market Urban Hotel

10/10 Fremragende

Timothy

Overnattede 1 nat i april 2024
Svar fra Giovanni - Guest Relations Manager den 27. apr. 2024
Dear Timothy,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards

10/10 Fremragende

Jason

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Exceptional service and wonderful property. We would absolutely stay here again. Thank you!
Overnattede 3 nætter i april 2024
Svar fra Giovanni - Guest Relations Manager den 7. apr. 2024
Dear Jason,Thank you so much for your glowing review of The Market Urban Hotel. We're absolutely delighted to hear that you enjoyed our exceptional service and the wonderful ambiance of our property. Your kind words are greatly appreciated and serve as encouragement to our team, who are dedicated to providing a memorable experience for each of our guests.We are thrilled that you're considering The Market Urban Hotel for your future stays in Florence, and we eagerly look forward to welcoming you back. Our city has much to offer, and we hope you will choose to experience more of its charm with us.Please feel free to reach out for your next visit so that we can ensure another perfect stay. If there's anything specific you enjoyed or would like to experience next time—be it a city tour or a quiet evening at our rooftop terrace—do let us know. We strive to make each visit better than the last.Thank you once again for your review. Do think of The Market Urban Hotel as your home away from home whenever you find yourself in Florence.Warm regards,

10/10 Fremragende

Kelvin, Fulshear

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel and amazing staff
Overnattede 1 nat i marts 2024
Svar fra Giovanni - Guest Relations Manager den 31. mar. 2024
Dear Kelvin,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards

10/10 Fremragende

Lisbel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Market Urban hotel was absolutely amazing, super clean, great location, staff beyond friendly, very high end in every way!
Overnattede 4 nætter i marts 2024
Svar fra Giovanni - Guest Relations Manager den 28. mar. 2024
Dear Lisbel,We are thrilled to hear that your stay at The Market Urban Hotel in the heart of Florence was such a delightful experience! Your kind words about the spotless condition of our hotel, our prime location, and the friendly demeanor of our staff warm our hearts and affirm our commitment to excellence.We take great pride in offering an atmosphere that is at once welcoming and luxurious, and it gives us immense pleasure to know we've succeeded in providing a high-end experience for you. Our goal is to create a memorable stay for each and every guest, and it's wonderful to see that reflected in your review.Your commendation of our devoted team is especially appreciated; they work tirelessly to ensure that all our guests feel at home from the moment they step through our doors.We would be honored to have you return to The Market Urban Hotel for another exceptional visit. Whether you're looking to explore more of Florence's enchanting streets or simply wishing to unwind in refined comfort, our doors are always open to provide you with an unparalleled hospitality experience.Thank you once again for sharing your thoughts. We look forward to welcoming you back in the near future.Warm regards,

10/10 Fremragende

Loong

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice the place to stay and all the interesting places within walking distance, Very happy to have been there.
Overnattede 3 nætter i marts 2024
Svar fra Urban Crew den 25. mar. 2024
Dear Loong,Thank you for taking the time to share your experience at The Market Urban Hotel! We are delighted to hear that you found our location in the heart of Florence to be convenient for exploring the city's fascinating sites. Our team, especially here in the city renowned for its art and history, is committed to ensuring that our guests are positioned to enjoy all the treasures within easy reach.It's fantastic to know that your stay with us contributed to a memorable trip. We always aim to create a comfortable and welcoming atmosphere, where every guest can feel truly at home amidst the urban charm of Florence.Should your travels bring you back to our enchanting city, we would be thrilled to welcome you once again for another delightful experience. Remember, The Market Urban Hotel is your go-to destination for top-tier service and an unbeatable location when you're looking to immerse yourself in everything Florence has to offer.Warmest regards,

10/10 Fremragende

Nigar

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Thanks to all staff in reception. Very kind, welcome and help any time you need. Hotel is located in 5-10 min from heart of Florence .
Overnattede 3 nætter i marts 2024
Svar fra Giovanni - Guest Relations Manager den 20. mar. 2024
Dear Nigar,thank you ever so much for taking the time to post on your review of your recent stay with us here in Florence.We are really happy to see that you found the room comfortable and also that the team were so friendly and helpful; we strongly believe and try to provide services from the guests’ point of view to let them enjoy our beautiful city and give all the assistance they may need. Great to see that our central location worked so well for you :))We really hope to welcome you back as soon as you will plan your next visit in Florence. Warm regards,

10/10 Fremragende

Andrea

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Beautiful hotel would stay here again
Overnattede 2 nætter i marts 2024
Svar fra Lorenzo den 18. mar. 2024
Thank yoyu very much for your kind review.Our team will be delighted to hear that youenjoyed your stay.We trust we will have the opportunity to welcome you back in the near future. Kind regards.

10/10 Fremragende

Silvia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Struttura moderna, curata Ottima posizione Personale gentile e professionale
Overnattede 1 nat i marts 2024
Svar fra Giovanni - Guest Relations Manager den 17. mar. 2024
Gentile Silvia,La ringraziamo per questa bella recensione, che leggiamo con molto piacere.Siamo molto felici che abbia apprezzato il moderno concept della struttura, recentemente ristrutturata, e il design delle nostre camere capaci di soddisfare qualsiasi esigenza.Siamo davvero lieti di leggere i commenti riportati circa la gentilezza del nostro staff, la colazione e la location invidiabile a pochi minuti dalle principali attrazioni della città; la Sua recensione sarà un prezioso contributo per i futuri ospiti del The Market Urban Hotel.Cordiali saluti

10/10 Fremragende

Michael, hermitage

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The breakfast at the boutique hotel is FIRST RATE and should be a strong consideration for staying there, in addition to the close proximity to both the train station and the historic center of Florence. Giovanni, in particular, was an excellent concierge and front desk associate. Staying at this hotel will save you taxi money getting to the area of the train station where many tours leave and where you can ride a tram in direct from the airport in 30 minutes.
Overnattede 3 nætter i marts 2024
Svar fra Giovanni - Guest Relations Manager den 17. mar. 2024
Dear Michael,Thank You for taking time to share a review on your experience about your stay at our boutique hotel.We are delighted to hear that you not only appreciated the central location of our hotel but also our kind staff.Your remarks about our breakfast in particular make us very happy because our team works hard on offering great products in a nice setting with an impeccable service.It was truly a pleasure to personally take care of you throughout your stay with us :)))We hope to have the pleasure of welcoming you back very soon. Warm regards,

10/10 Fremragende

Dan

Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very convenient location, good restaurants nearby. Good access to the conference center.
Overnattede 3 nætter i marts 2024
Svar fra Giovanni - Guest Relations Manager den 14. mar. 2024
Dear Dan,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards

10/10 Fremragende

Pietro, Parma

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ottimo Hotel...seppur in una via trafficata, location tranquilla e servita bene.
Overnattede 2 nætter i februar 2024
Svar fra Giovanni - Guest Relations Manager den 2. mar. 2024
Gentile Pietro,grazie mille per la Sua fantasticaaaa recensione!!!! Per tutti noi è importante sapere che abbiamo soddisfatto le Sue aspettative e il Suo feedback significa che abbiamo raggiunto il nostro obiettivo: farla sentire a suo agio durante il soggiorno nella nostra magnifica città.Sperando di avere la possibilità di accoglierLa nuovamente qui al The Market Urban Hotel Le porgiamo i nostri più cari saluti.

10/10 Fremragende

BYEONG IL

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We love beds and breakfast. And it is comfortable because this hotel is located near the attractions and station. Thank you for your kindness.
Overnattede 3 nætter i februar 2024
Svar fra Giovanni - Guest Relations Manager den 29. feb. 2024
Dear Byeong Il,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regardsWarmest regards,

10/10 Fremragende

Lorenzo Maria

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel molto vicino alla stazione, personale cordiale e disponibile. La stanza era piccola ma molto moderna e pulita, dotata ti tutti i comfort
Overnattede 1 nat i februar 2024
Svar fra Giovanni - Guest Relations Manager den 25. feb. 2024
Gentile Lorenzo Maria,grazie mille per aver condiviso la Sua esperienza con altri viaggiatori.Siamo molto felici che abbia apprezzato il moderno concept della struttura, recentemente ristrutturata, e il design delle nostre camere capaci di soddisfare qualsiasi esigenza.Siamo davvero lieti di leggere i commenti riportati circa la gentilezza del nostro staff e la location invidiabile a pochi minuti dalle principali attrazioni della città!La aspettiamo con piacere per il Suo prossimo soggiorno a Firenze.Un caloroso saluto,

8/10 Udmærket

Greer

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were very happy
Overnattede 2 nætter i februar 2024
Svar fra Giovanni - Guest Relations Manager den 23. feb. 2024
Dear Greer,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards

10/10 Fremragende

Luis

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i februar 2024
Svar fra Giovanni - Guest Relations Manager den 7. feb. 2024
Dear Luis,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards,

10/10 Fremragende

Verificeret rejsende

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
피렌체에선 이곳에 묵으세요!!
기대없이 정한 호텔인데 이 호텔에 다시 묵기위해서라도 피렌체에 재방문하고싶을 정도로 만족했어요. 리셉션 모두 친절하시구 위치도 좋고(큰 캐리어 끌고 기차역까지 걷는데 문제없어요) 무엇보다 호텔이 너무 잘 지어졌어요! 인테리어나 수전이나 마루바닥 모두 새것이고 방에 큰 테라스도 있어 쉬기좋았구 난방도 잘되고 뭐하나 흠잡을게 없습니다. 호텔유지에 신경을 많이쓰시는게 느껴졌고 이태리 여러 호텔서 조식을 계속 먹고있는데 이곳 조식은 크롸상하나를 갖다놔도 젤 먹음직스럽고 고급스러운 최상급 베이커리로 구성해놓은건만 봐도 모두의 정성이 느껴집니다. 호텔복도 청소하던 남자직원분이 사람손이 겨우닫는 비상구문 위쪽까지 손을뻗어 먼지를 닦던 모습을 보았는데 이런 작은디테일이 다 모여서 이런 완벽한 퀄리티를 유지하는구나 싶었습니다. 가격도 합리적이니 그냥 피렌체에선 여기에 묵으시길 강추..!
Overnattede 1 nat i februar 2024
Svar fra Giovanni - Guest Relations Manager den 3. feb. 2024
Dear Guest,Thank you for such nice and attentive review; we appreciate Your feedback and the description about our boutique hotel located in the heart of the city. It is nice to know that you were satisfied with cleanliness and the comfort of our rooms!Reading your kind comments and beautiful compliments made us very happy and even more proud of our team.We are all delighted not only to know that you always have a memorable time with us but also that You enjoyed our location and breakfast.We really hope to welcome you back as soon as you will plan your next visit in Florence. Warmest regards.

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hotel com excelente custo/benefício.
Overnattede 4 nætter i januar 2024
Svar fra Giovanni - Guest Relations Manager den 21. jan. 2024
Dear Guest,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards

10/10 Fremragende

Rita

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Super convenient location. Close to the train station and to all the major sites. Staff was also very friendly.
Overnattede 3 nætter i januar 2024
Svar fra Giovanni - Guest Relations Manager den 17. jan. 2024
Dear Rita,Thank you for taking the time to write and share your experiences about Your stay with us with this great review!!!!We are delighted to read that You enjoyed our central location: our boutique hotel is located in the historical city center of Florence, really close to San Lorenzo Central Market where You could taste traditional Florentine dishes, the central station, the Dome and the main attractions that the city has to offer.We thank you also for complimenting the service you received. We look forward to welcoming you back. Kind regards,

10/10 Fremragende

Darlene Mary Irene

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff at the front desk and breakfast place were so accommodating and professional. They were always so helpful. The hotel was located so close to Sta. Maria Novella train station, as well as the Duomo and other landmarks.
Overnattede 2 nætter i januar 2024
Svar fra Giovanni - Guest Relations Manager den 13. jan. 2024
Dear Darlene Mary Irene,thank you ever so much for taking the time to post on your review of your recent stay with us here in Florence.Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our boutique hotel. It is nice to know that you were satisfied with our amazing location and the service of our team :)))We hope to have the pleasure of welcoming you backKind regards,

10/10 Fremragende

Darlene Mary Irene

Overnattede 3 nætter i januar 2024
Svar fra Giovanni - Guest Relations Manager den 13. jan. 2024
Dear Darlene,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards,

6/10 Okay

yutaka

Overnattede 3 nætter i januar 2024
Svar fra Giovanni - Guest Relations Manager den 13. jan. 2024
Dear Yutaka,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards

10/10 Fremragende

Aleksey, Nicosia

Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is 3 minutes away from the SMN train station, 5 minutes from the historic center. Perfect for a business traveler for a short stay
Overnattede 1 nat i januar 2024
Svar fra David den 12. jan. 2024
Dear AlekseyThank you so much for your wonderful review and for this perfect five star rating!We are sincerely grateful you chose the Market Urban Hotel.It is really lovely to see how much you enjoyed your time with us.We are looking forward to welcoming you back in the near futureBest regards,

8/10 Udmærket

jinhee

Overnattede 3 nætter i december 2023
Svar fra David den 12. jan. 2024
Dear jinhee,Thank you very much for a truly wonderful review.We sincerely appreciate your positive feedback and compliments.We look forward to welcoming you back to Florence in the near future.Kind regards,

8/10 Udmærket

Yunkyoung

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra David den 10. jan. 2024
Dear Yunkyoung,Thank you very much for such lovely review.We sincerely appreciate your positive feedbacks and compliments.We all very much look forward to welcoming you back in the near future.Kind regards,David

10/10 Fremragende

Prima

Rejste med familie
Walking distance to train station, most of the popular sites and very kind/helpful staff.
Overnattede 2 nætter i januar 2024
Svar fra David den 10. jan. 2024
Dear Prima,Thank you very much for a truly wonderful review!We sincerely appreciate your taking the time to share your positive impressions on this platform following your recent visit to the Market Urban Hotel. We are very glad you enjoyed our great location.Moreover, it is always a pleasure seeing the warm hospitality from our teams highlighted as such , and we will certainly will not miss to thank our team members for looking after you so well.We do hope to have the pleasure of welcoming you back very soon!Regards

10/10 Fremragende

Virginia

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, good central location, friendly staff.
Overnattede 3 nætter i januar 2024
Svar fra David den 10. jan. 2024
Dear Virginia,Grazie mille for a truly wonderful review!It is really lovely to see how much you enjoyed your time with us and we are so pleased you appreciated our perfect location in the heart of Florence , the cleaness and most importantly the warm service delivered.Thank you again for your visit , and we all very much look forward to welcoming you back in the near future.Regards,

8/10 Udmærket

Shane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good central place to stay in Florence
This hotel is a good central place to stay with very nice staff and a great breakfast selection, an issue i would have is the terrible smelling cleaning products they use... Also, on check in i was not offered a room upgrade or the complimentary drinks as a gold member, I book certain hotels for the extras offered and get very disappointed when they are not carried out.. or even offered
Overnattede 2 nætter i januar 2024
Svar fra David den 10. jan. 2024
Dear Shane,thank you very much for your kind words, we really appriciated your lovely review.Will you please accept my sincere apologize if we didn't provide to you complimentary drinks, we did a huge mistake. I'm sorry.We hope to see you a gain in a not to distant future and, believe me, we will do our best in order to make your stay memorable.Warmest regards,

6/10 Okay

Shirley

Overnattede 2 nætter i januar 2024
Svar fra David den 10. jan. 2024
Dear Emilio,Thank you very much for your lovely review.We sincerely appreciate your positive feedbacks.We all very much look forward to welcoming you back in the near future.Kind regards,David

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We stayed in a family room which is spacious and in good condition. The only downside is the limited space in the sink area makes it hard to store the toothbrushes and other items for a family of 4.. Otherwsie, everything is great!!
Overnattede 4 nætter i december 2023
Svar fra David den 10. jan. 2024
Dear Anonymous,Thank you very much for your wonderful review.We are absolutely delighted that you had a great stay with us in Florence. Once again, thank you very much for your suggestion regarding "limited space in the sink". We will share your comment with our Houskeeping depatment.Looking forward to welcoming you back in the near future.Kind regards,