1 India Buildings, Victoria Street, Edinburgh, Scotland
Anmeldelser
9,2
Fantastisk
Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 490 af i alt 650 anmeldelser" "
10 - Fremragende
490
Bedømmelse på 8 − Udmærket. 91 af i alt 650 anmeldelser" "
8 - Udmærket
91
Bedømmelse på 6 − Okay. 41 af i alt 650 anmeldelser" "
6 - Okay
41
Bedømmelse på 4 − Dårligt. 16 af i alt 650 anmeldelser" "
4 - Dårligt
16
Bedømmelse på 2 − Forfærdeligt. 12 af i alt 650 anmeldelser" "
2 - Forfærdeligt
12
9,8/10
Rengøring
9,4/10
Service og personale
9,2/10
Faciliteter
9,6/10
Overnatningsstedets tilstand og faciliteter
9,4/10
Miljøvenligt
Anmeldelser
8/10 Udmærket
Mikkel Vedby
Forretningsrejsende
1. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mikkel Vedby
Overnattede 2 nætter i januar 2024
Svar fra Jiri den 2. feb. 2024
Dear Mikkel,thank you for your positive review.We look forward welcoming you back soon.Best Regards,Jiri JanskyDuty Manager
2/10 Forfærdeligt
heidi
20. nov. 2023
heidi
Overnattede 1 nat i november 2023
10/10 Fremragende
Rene
Rejste med familie
15. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk beliggenhed
Fantastisk beliggenhed ved Old Town
Rene
Overnattede 5 nætter i november 2023
10/10 Fremragende
Søren Kjærgaard
7. nov. 2023
Søren Kjærgaard
Overnattede 2 nætter i august 2023
6/10 Okay
Charlotte
19. okt. 2023
Charlotte
Overnattede 3 nætter i oktober 2023
10/10 Fremragende
Verificeret rejsende
24. apr. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
En oplevelse værd!
Meget dejligt hotel, lækre faciliteter og service og hyggelig bar og club.
Verificeret rejsende
Overnattede 3 nætter i april 2023
10/10 Fremragende
Stig
23. aug. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
cool og lækkert
mega fedt hotel og søde ansatte
Stig
Overnattede 2 nætter i august 2022
10/10 Fremragende
Roberto A
26. maj 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Roberto A
Overnattede 1 nat i maj 2024
10/10 Fremragende
Ben
Rejste med partner
17. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property location was great, the hotel was great and the staff were greeat.
Ben
Overnattede 1 nat i maj 2024
Svar fra Jiri den 21. maj 2024
Dear Ben,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistant Front Office Manager
10/10 Fremragende
Paul
Rejste med partner
15. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This place is a gem. We didn’t like our initial room and for a modest fee we got an upgrade to a very nice room. All the staff was friendly and the location can’t be beat. The only negative is the light in the toilet part of the bathroom is on a motion sensor and comes on and off whether you want it to or not.
Paul
Overnattede 3 nætter i maj 2024
Svar fra Jiri den 21. maj 2024
Dear Paul,Thank you for this wonderful review. We're thrilled to hear that you had such an amazing time with us at Virgin hotels Edinburgh. All of our rooms have been thoughtfully designed with our guests in mind and I’m so glad that you enjoyed the finer details. We're so grateful for your kind words, and we hope that you'll come and see us again soon! Best Regards,Jiri JanskyAssistant Front Office Manager
10/10 Fremragende
Patty, Mount Pleasant
14. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms are set up perfectly. Beds comfortable rooms can be kept cool. Staff was helpful and kind.
Patty
Overnattede 2 nætter i maj 2024
Svar fra Jiri den 14. maj 2024
Dear Patty,Thank you very much for your review following your recent stay.We’re pleased to hear that you enjoyed The Virgin hotel Edinburgh, and our chambers in particular and we hope you’ll visit again soon.Best wishes, Jiri JanskyAssistant Front Office Manager
10/10 Fremragende
Morgan
13. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Morgan
Overnattede 3 nætter i maj 2024
Svar fra Jiri den 14. maj 2024
Dear Morgana,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistant Front Office Manager
10/10 Fremragende
Michael
13. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was perfect
Michael
Overnattede 3 nætter i maj 2024
Svar fra Jiri den 13. maj 2024
Dear Michael,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistat Front Office Manager
10/10 Fremragende
Josephine
9. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great vibe, location, space, aircon, water pressure, balcony, and the bed...oh the bed...it was magical.
The only constructive criticism I'd have to offer is a better selection of beverages in the minibar.
I would definitely stay here again!
Josephine
Overnattede 2 nætter i maj 2024
Svar fra Jiri den 12. maj 2024
Dear Josephine,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.Thank you for your feedback on the minibar as it is feedback like this that helps us improve. I am glad to hear you loved the bed.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyAssistant Front Office Manager
10/10 Fremragende
Josephine
7. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The bed was amazingly comfortable. Loved my balcony, blackout drapes, water pressure, tye way the hotel smelled or rather didnt smell like anything unpleasant, and the soundproofing.
Didnt love the lack of alcohol selections in the mini bar.
Josephine
Overnattede 1 nat i maj 2024
Svar fra Jiri den 12. maj 2024
Dear Josephine,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyAssistant Fron Office Manager
10/10 Fremragende
Stephanie
6. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stephanie
Overnattede 3 nætter i maj 2024
10/10 Fremragende
Wayde
6. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wayde
Overnattede 3 nætter i maj 2024
10/10 Fremragende
Sandra
Rejste med familie
5. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The location was great. We all enjoyed dinner and drinks at "Eve"--a great place to visit with live music and wonderful staff.
Sandra
Overnattede 3 nætter i maj 2024
Svar fra Jiri den 12. maj 2024
Dear Sandra,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyAssistant Front Office Manager
10/10 Fremragende
Christina
4. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This was a great place to stay while in Edinburgh!
Christina
Overnattede 2 nætter i april 2024
Svar fra Jiri den 4. maj 2024
Dear Christina,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistant Front Office Manager
8/10 Udmærket
Allan
3. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property is in the heart of Edinburgh’s historic Old Town on the edge of the Royal Mile and the Grass market within easy walking distance of all the major attractions.
Perfect Location and friendly staff.
Would recommend
Allan
Overnattede 1 nat i april 2024
Svar fra Jiri den 3. maj 2024
Dear Allan,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyAssistant Front Office Manager
10/10 Fremragende
John
Rejste med partner
2. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel. Enjoyed our stay.
John
Overnattede 2 nætter i april 2024
Svar fra Jiri den 2. maj 2024
Dear John,Thank you very much for your review following your recent stay.We’re pleased to hear that you enjoyed The Virgin hotel Edinburgh and we hope you’ll visit again soon.Best wishes, Jiri JanskyAssistant Front Office Manager
10/10 Fremragende
Kris
Rejste i en gruppe
1. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing and unique place to stay, felt right at home!
Kris
Overnattede 2 nætter i april 2024
Svar fra Jiri den 2. maj 2024
Dear Kris,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Best Regards,Jiri JanskyAssistant Front Office Manager
10/10 Fremragende
Aaron
Rejste med partner
1. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was a wonderful stay. Everyone was incredibly friendly and helpful!
Aaron
Overnattede 3 nætter i april 2024
Svar fra Jiri den 2. maj 2024
Dear Aaron,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistant Front Office Manager
10/10 Fremragende
Rory
Forretningsrejsende
1. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent across the board, one of Edinburgh’s best.
Rory
Overnattede 1 nat i april 2024
Svar fra Jiri den 1. maj 2024
Dear Rory,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistant Front Office Manager
10/10 Fremragende
Amy, APO
Rejste med familie
1. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I find a vast difference in customer service when traveling to different countries and this hotel has exceptional customer service. The staff is always friendly and quick to meet whatever need that you have insofar as they are able to accommodate. The breakfast is delicious and service there is also amazing.
I will be looking for Virgin properties to stay wherever we travel going forward.
Amy
Overnattede 6 nætter i april 2024
Svar fra Jiri den 1. maj 2024
Dear Amy,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyAssistant Front Office Manager
8/10 Udmærket
Jacques
Rejste med partner
30. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Il y avait du bruit de musique 2 soirs sur 3 de notre séjour. Trad le soir !
Jacques
Overnattede 3 nætter i april 2024
Svar fra Jiri den 3. maj 2024
Dear Jacques,Thank you for taking the time to review your visit to The Virgin hotels Edinburgh, and for your feedback.May I first of all say how very sorry I am that you left the hotel less than satisfied with the services you received. I am sorry that we failed to meet your expectations on this occasion. Please be assured that the matter has been addressed internally. Warm Regards,Jiri JanskyAssistant Front Office Manager
10/10 Fremragende
Luke
29. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I had a great stay at Virgin Hotel in Edinburgh. Shout out to James, who was the Concierge when I first arrived. He was welcoming and set the stage nicely for the rest of my stay. Would suggest staying here if you are looking for a great hotel in the perfect Edinburgh location.
Luke
Overnattede 3 nætter i april 2024
Svar fra Jiri den 1. maj 2024
Dear Luke,It sounds like you had a fabulous time with us at Virgin hotels Edinburgh, and it was a pleasure to have you!It’s great to hear that you found the team so attentive. We work hard to make sure that every guest feels relaxed and at home during their stay and I’m delighted your experience reflects this. James is a true gem, isn’t he? I’m glad that he was able to provide you with a warm welcome and start your stay off on a great note.Thank you for choosing Virgin hotels Edinburgh and for writing this lovely review, we hope to see you again soon.Best Regards,Jiri JanskyAssistant Front Office Manager
8/10 Udmærket
David
Rejste med partner
28. apr. 2024
Synes godt om: Rengøring, service og personale
Staff really makes this property. Clean and the perfect location for everything. Food is average at best and extremely costly. Breakfast options are poor and it is difficult to get a coffee at any time. The biggest down side is the noise. Dont expect to get much sleep staying here. Most nights it goes until 0330 and we had a street shut down that went until 0500.
David
Overnattede 6 nætter i april 2024
Svar fra Jiri den 3. maj 2024
Dear David,Thank you for taking the time to review your visit to The Virgin hotels Edinburgh, and for your feedback.May I first of all say how very sorry I am that you left the hotel less than satisfied with the services you received. I am sorry that we failed to meet your expectations on this occasion. Please be assured that the matter has been addressed internally. Warm Regards,Jiri JanskyAssistant Front Office Manager
6/10 Okay
MICHELA, Soresina
Rejste med partner
27. apr. 2024
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel moderno nel cuore di Victoria Street. Non dispone di parcheggio e nemmeno di car valet, il parcheggio piu’ vicino e’ a 15 minuti a piedi. Personale della reception poco collaborativo e non proprio simpatico, completamente assente la spiegazione dell’hotel e dei servizi. Camere nuove, molto pulite e dallo stile moderno ma molto piccole e rumorose. (Non prendete le suite pavillon che sono difficili da raggiungere e molto rumorose perche’ vicine ad un locale). Colazione a buffet o alla carta.
MICHELA
Overnattede 2 nætter i april 2024
Svar fra Jiri den 1. maj 2024
Dear Michela,Thank you for your review of your recent experience at Virgin Hotels Edinburgh and for taking the time to provide your feedback on both the positive elements of your stay and the shortfalls. We have shared your comments with our team and will work hard to get better and deliver the true 'Virgin' experience on your next stay. Best Regards,Jiri JanskyAssistant Front Office Manager
10/10 Fremragende
Anita, San Francisco
27. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent, fun, very clean and thoughtfully designed hotel with modern touches, excellent lighting throughout the room, and a clean walk-in shower with a full door to prevent leakage. I booked a room with a terrace, and the view of Edinburgh that did not disappoint. Staff was friendly and helpful.
Anita
Overnattede 3 nætter i april 2024
Svar fra Jiri den 1. maj 2024
Dear Anita,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyAssistant Front Office Manager
10/10 Fremragende
Felix
27. apr. 2024
Felix
Overnattede 3 nætter i april 2024
Svar fra Jiri den 21. maj 2024
Dear Felix,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistant Front Office Assistant
4/10 Dårligt
Alessandro
Rejste med partner
24. apr. 2024
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Struttura molto bella negli spazi comuni, camera non molto spaziosa con pavimento in pvc mezzo sollevato e polvere/macchie sui tavoli e letto. Aria condizionata ingestibile. Colazione pessima, scarsissima scelta al buffet, metà del menu non disponibile per più giorni e servizio poco attento, incredibile per il livello/prezzo dell'hotel. Problema con l accesso in camera con la chiave digitale risolto dopo svariate ore. Sicuramente gestione/servizi non all altezza della struttura. Si trova facilmente di meglio allo stesso prezzo o meno. Sicuramente non lo consiglierei!
Alessandro
Overnattede 2 nætter i april 2024
Svar fra Jiri den 3. maj 2024
Dear Alessandro,Thank you for taking the time to review your visit to The Virgin hotels Edinburgh, and for your constructive feedback.May I first of all say how very sorry I am that you left the hotel less than satisfied with the services you received. I am sorry that we failed to meet your expectations on this occasion.I do very much agree that the service and facilities provided to you during your stay were not acceptable and I am sorry for the experience we put you through. Please be assured that the matter has been addressed internally.Warm Regards,Jiri JanskyAssisatnt Front Office Manager
10/10 Fremragende
Robert
Rejste med familie
20. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to everything you want to see in Edinburgh. Nice hotel friendly staff. Highly recommended
Robert
Overnattede 5 nætter i april 2024
Svar fra Jesus Vela den 20. apr. 2024
Hello Robert!Thank you for choosing to stay with us at Virgin Hotels Edinburgh and for taking the time to review your visit. We are so happy to hear you had a great stay and you returned home with many happy memories of your time with us.Thank you again for sharing your experience and we very much look forward to welcoming you back.All the best,Jesus VelaDuty Manager
10/10 Fremragende
Kirsten, New Fairfield
Rejste med partner
17. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel at the top of Victoria street. View of the castle was great. Fantastic breakfast. Could walk everywhere. Perfect stay.
Kirsten
Overnattede 2 nætter i april 2024
Svar fra Jiri den 2. maj 2024
Dear Kirsten,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyAssistant Front Office Manager
10/10 Fremragende
Odell
14. apr. 2024
Odell
Overnattede 4 nætter i april 2024
Svar fra Jiri den 4. maj 2024
Dear Odell,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistant Front Office Manager
10/10 Fremragende
Shandy
Rejste i en gruppe
14. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Na
Shandy
Overnattede 1 nat i april 2024
Svar fra Jesus Vela den 21. apr. 2024
Dear Shandy,Thank you for choosing to stay with us at Virgin Hotels Edinburgh and for taking the time to review your visit.All the best,Jesus VelaDuty Manager
10/10 Fremragende
ROBERT
13. apr. 2024
ROBERT
Overnattede 1 nat i april 2024
Svar fra Jiri den 4. maj 2024
Dear Robert,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistant Front Office Manager
10/10 Fremragende
Kevin, Marietta
Rejste med partner
12. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location in the center of Edinburgh. You can walk everywhere.
Kevin
Overnattede 3 nætter i april 2024
Svar fra Jiri den 15. apr. 2024
Dear Kevin,Thank you for choosing The Virgin hotels Edinburgh and for taking the time to post your review.We’re glad to hear that you had a great time and we hope that you will visit again soon.Many thanks,Jiri JanskyAssistant Front Office Manager
10/10 Fremragende
Maureen, Braintree
Rejste med familie
10. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff could not have been nicer. Very welcoming, and checked in if we needed anything. The caliber of employees that I encountered very definitely top notch. I will definitely look into staying at Virgin again.
Maureen
Overnattede 2 nætter i april 2024
Svar fra Jiri den 15. apr. 2024
Dear Maureen,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyAssistant Front Office Manager
10/10 Fremragende
Sergio, Plano
Rejste med familie
9. apr. 2024
Synes godt om: Rengøring, service og personale
Excellent! Superb location, great restoration in facilities, totally brand new. Great staff and service.
Sergio
Overnattede 3 nætter i april 2024
Svar fra Ellen Rooney den 9. apr. 2024
Dear Sergio, Thank you for your lovely review. I’m thrilled to hear that you had such a great time with us, and it is music to my ears to hear you call Virgin hotels Edinburgh your favourite place! It's always our goal to provide the best possible experience for all our guests, so I’m glad that you enjoyed it just as much as your last visit and we can’t wait to welcome you back again.See you soon!
8/10 Udmærket
Paul
Rejste med partner
8. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very expensive for food.
Paul
Overnattede 6 nætter i april 2024
Svar fra Ellen den 9. apr. 2024
Dear Paul, Thank you for your review of your recent experience at Virgin Hotels Edinburgh and for taking the time to provide your feedback on both the positive elements of your stay and the shortfalls. We have shared your comments with our team and will work hard to get better and deliver the true 'Virgin' experience on your next stay.
10/10 Fremragende
Sergio, Plano
Rejste med familie
8. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel. The best price-quality I’ve found in the UK. I wish Mr. Branson had a hotel like this in London. I would definitely book my stays there.
Sergio
Overnattede 2 nætter i april 2024
Svar fra Ellen den 9. apr. 2024
Dear Sergio, Thank you so much for taking the time to send us your feedback following your stay at Virgin hotels Edinburgh, we love getting feedback and hearing any suggestions. I’m delighted to hear that you had a wonderful time, and that our Virgin family made you feel right at home. I know that Mafalda and the team will be thrilled to hear you enjoyed your stay.We always hope that our guests leave our properties with memories to last a lifetime, so it’s great to know we got everything right and that you experienced the true Virgin Hotels magic.I hope we’ll be able to welcome you back again soon – whether at Virgin hotels Edinburgh, or one of our other properties in the collection. All the very best for now,
6/10 Okay
Caio
Rejste med partner
7. apr. 2024
Synes godt om: Rengøring, faciliteter
All the staff are lovely and try their best. It is clear they did not get enough training to be a 5 star service. And yes, there is a club underneath the hotel with pumping music playing till like 3 am, that’s why so many reviews mention noise… if you are a light sleeper you won’t sleep until 3.
The design of the hotel is beautiful!
Caio
Overnattede 2 nætter i april 2024
Svar fra Jiri den 7. apr. 2024
Dear Caio,Thank you for your review of your recent experience at Virgin Hotels Edinburgh and for taking the time to provide your feedback on both the positive elements of your stay and the shortfalls. We have shared your comments with our team and will work hard to get better and deliver the true 'Virgin' experience on your next stay. Best Regards,Jiri JanskyDuty Manager
10/10 Fremragende
Cathy
Rejste med familie
5. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everyone was friendly and very helpful. Loved the location as it was central to everything. Very comfortable place.
Cathy
Overnattede 7 nætter i marts 2024
Svar fra Jiri den 5. apr. 2024
Dear Cathy,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyDuty Manager
10/10 Fremragende
Alberto
4. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente ubicación cerca de todo el desyuno buffet está delicioso y la atención del personal fue maravillosa
Alberto
Overnattede 7 nætter i marts 2024
Svar fra Jiri den 5. apr. 2024
Dear Alberto,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.Best Regards,Jiri JanskyDuty Manager
10/10 Fremragende
Shaun
Rejste med familie
4. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Right in the heart of Edinburgh’s old town. This resort was super comfortable and easily walkable to all sites. Quirky hotel with great staff and would definitely not hesitate to stay here again.
Shaun
Overnattede 2 nætter i marts 2024
Svar fra Jiri den 5. apr. 2024
Dear Shaun,It was such a pleasure to read your kind words and comments, and to hear that everything about your stay exceeded your expectations. Thank you for taking the time to write a review. I will share your wonderful feedback with the team.We all look forward to having the opportunity to welcome you back again very soon. If there is anything we can help you with in the meantime, then please do not hesitate to get in touch.
10/10 Fremragende
King Hung
Rejste med partner
3. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The food is absolutely wonderful.
King Hung
Overnattede 5 nætter i marts 2024
Svar fra Jiri den 5. apr. 2024
Dear King Hung,Thank you for choosing to stay with us at The Virgin hotel Edinburgh and for taking the time to review your visit. We are so happy to hear you had a great stay and you returned home with many happy memories of your time with us.Thank you again for sharing your experience and we very much look forward to welcoming you back.
10/10 Fremragende
Nicola
Rejste med partner
30. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful hotel in the centre of the city. Only slight downside, parking.
Nicola
Overnattede 1 nat i marts 2024
Svar fra Jiri den 1. apr. 2024
Dear Nicola,Thank you for choosing to stay with us at The Virgin hotel Edinburgh and for taking the time to review your visit. We are so happy to hear you had a great stay and you returned home with many happy memories of your time with us.Thank you again for sharing your experience and we very much look forward to welcoming you back.Best Regards,Jiri JanskyDuty Manager
10/10 Fremragende
Brian
Rejste med familie
29. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing property and staff! Wish they had them in more areas around the world!
Brian
Overnattede 5 nætter i marts 2024
Svar fra Jiri den 1. apr. 2024
Dear Brian,Thank you for choosing to stay with us at The Virgin hotel Edinburgh and for taking the time to review your visit. We are so happy to hear you had a great stay and you returned home with many happy memories of your time with us. I am so happy to hear our staff left you with great memories.Thank you again for sharing your experience and we very much look forward to welcoming you back. Best Regards,Jiri JanskyDuty Manager
8/10 Udmærket
Melissa
27. mar. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly and helpful staff. Room was lovely. However, layout of the hotel was a bit complicated.
Melissa
Overnattede 1 nat i marts 2024
Svar fra Jiri den 1. apr. 2024
Dear Melissa,Thank you for choosing to stay with us at The Virgin hotel Edinburgh and for taking the time to review your visit. We are so happy to hear you had a great stay and you returned home with many happy memories of your time with us. We are aware that our layout might be confusing but we hope it did not take much away from your experience.Thank you again for sharing your experience and we very much look forward to welcoming you back. Best Regards,Jiri JanskyDuty Manager