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Anmeldelser af OYO Marine Parade Hotel, Eastbourne Pier

2 out of 5
OYO Marine Parade Hotel, Eastbourne Pier
13-14 Marine Parade, Eastbourne, England

Anmeldelser

6,8
Bedømmelse på 10 − Fremragende. 73 af i alt 315 anmeldelser" "
Bedømmelse på 8 − Udmærket. 91 af i alt 315 anmeldelser" "
Bedømmelse på 6 − Okay. 61 af i alt 315 anmeldelser" "
Bedømmelse på 4 − Dårligt. 38 af i alt 315 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 52 af i alt 315 anmeldelser" "

7,0/10

Rengøring

7,4/10

Service og personale

6,0/10

Faciliteter

6,2/10

Overnatningsstedets tilstand og faciliteter

6,2/10

Miljøvenligt

Anmeldelser

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i november 2019
Svar fra Leo den 14. maj 2021
Hi, we are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Alex

4/10 Dårligt

John Gyde

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Havudsigten trak op - resten ned
Vi havde heldigvis bestilt et værelse med havudsigt. Et lille værelse på et slidt hotel. Den ene dag virkede internettet og det gjorde vi høfligt opmærksom på - og fik desværre et ubehageligt svar tilbage om at vi skulle bruge en anden adgang end den der stod på det udleverede ...
Overnattede 2 nætter i juni 2017
Unfortunately not all your review has been displayed, but I'm glad that you like the Sea View. As advertised, the WiFi in public areas is very reliable and was working all the time that you were staying with us. We do offer a further WiFi in the rooms and this is less reliable, which is why we don't advertise that we even have it, and just state WiFi in public areas. Our apologies if this wasn't explained to you correctly.

10/10 Fremragende

Kelly

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location and friendly staff
Overnattede 14 nætter i maj 2024

6/10 Okay

Tony

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Amazing service but hotel very poorly maintained poor decoration and only one curtain in our room that didn’t cover window
Overnattede 1 nat i maj 2024

10/10 Fremragende

Dale

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

8/10 Udmærket

Anneke

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
For a budget stay The Oyo Marine Parade was not bad at all. The room was a small double but had an en-suite and was clean & tidy. The staff were exceptional and nothing was too much trouble. When my husband was taken into hospital and I didn’t return until 3.30am the 24 hr receptionist got up to let me in with a welcoming smile and kindness, much needed after 9 hours in A & E! A late checkout was agreed so that I could work from my room until 1pm. The housekeeper was delightful and very attentive to our needs. The only downside was a smell of a potentially illicit type of cigarette smoke and on the last night regular cigarette smoke which filtered into the room. Guests not adhering to the no smoking rules no doubt. Not the hotels fault at all. Some of the guests looked as though they may have been placed there through social housing which only disturbed us when an argument broke out. Again nobody’s fault (apart from the government/ state of the country), it’s just the way it is. All in all, the hotel itself was a little tired and needed some TLC but for the room rate, adequately met our needs & it is right on the seafront too which was lovely.
Overnattede 2 nætter i marts 2024

8/10 Udmærket

EVELYN

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff & very clean.
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Julian, Birmingham

Synes godt om: Rengøring
Handy location
Overnattede 2 nætter i marts 2024

6/10 Okay

PUI YEE LATONIA, BN25 3HA

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Take some time to wait for hot water, sometimes even no water maybe a lot of guest taking shower at the same time, sometimes water is too hot sometimes is completely cold, it is hard to control. Also, the toilet is a bit cold, my room is 31 on 3rd floor. But the Reception staff is very kind and friendly.
Overnattede 10 nætter i februar 2024

6/10 Okay

Reanna

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Daz

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Horrible experience
I booked a treble room for myself and my daughters, as a birthday night out, I checked in at 5pm Sat 3rd by myself, as was told the hot water would take 5-10 minutes to come through, It didn't even get warm in the 15 hours I spent there, The bed was so uncomfortable, could feel every spring, And as of the (Bathroom) Disgusting, the toilet looks like it has never seen bleach, Awful, And so noisy, I hardly slept, And decided to leave at 8am Sunday 4th,i felt dirty and had to make alternative accommodation as I was not prepared to have my daughters stay, £106 wasted.
Overnattede 2 nætter i februar 2024

6/10 Okay

J

Synes godt om: Rengøring, service og personale, værelsets komfort
hotel.com v's OYO
I'm not knocking the place at all for the price we paid. But booking through hotel.com / OYO has its problems the booking wasn't passed on the the hotel so it took a while to confirm the booking could have been a problem if they were full... staff was very courteous.
Overnattede 1 nat i februar 2024

10/10 Fremragende

CRaig

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great staff and will definitely use this hotel for my business stays going forward. Thanks again for your help
Overnattede 1 nat i januar 2024

4/10 Dårligt

Philip

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Avoid
Staff were difficult about allowing checkin on a prepaid stay from one town over insisting on photo id that wasn't a term of booking. The room itself was cold and didn't even have toilet paper.
Overnattede 1 nat i november 2023

10/10 Fremragende

Ola

Overnattede 1 nat i november 2023

2/10 Forfærdeligt

Kay

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mouldy wet thin walls could hear everything more like a hostel then a hotel could hear arguments people screaming outside if i had somewhere else to go i would have i went to relax after a head injury which has forced me to stop work for the time being definitely wasn't relaxing
Overnattede 2 nætter i november 2023

6/10 Okay

Simon

Rejste med familie
Arrived on a Friday for a 2 night stay, so as it was a weekend I expected some noise from other rooms, and was not surprised when I got woken up at 4.17 on the sat morning by the 2 girls next to us coming back shouting and swearing, this went on till about 5ish. Apart from that it was what I expected for the price I paid, not the best but not the worst either, we just used it basically as somewhere to sleep (when able to).
Overnattede 2 nætter i november 2023

10/10 Fremragende

Ola

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Staff are amazing and helpful.
Overnattede 1 nat i oktober 2023
Svar fra Barbara den 6. nov. 2023
Hi, Ola! We are grateful that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Barbara

10/10 Fremragende

Farzana

Overnattede 1 nat i oktober 2023

10/10 Fremragende

Gail

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely room and nice touches with treats on the bed
Overnattede 1 nat i oktober 2023
Svar fra Barbara den 6. nov. 2023
Hi, Gail! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Barbara

4/10 Dårligt

Tracey

Rejste med familie
Synes godt om: Faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The only good thing about our room was the view and the bed was comfy, although it was on a slope!! Toilet seat hanging off, decor wasnt great, windows in needs of replacing or fixing!!!.
Overnattede 1 nat i oktober 2023
Svar fra Joey den 6. nov. 2023
Hi, Tracey! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted, and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Joey

10/10 Fremragende

Stacey

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff. Lovely rooms. Bottled water and a chocolate on arrival was a beautiful thoughtful gesture.
Overnattede 1 nat i oktober 2023
Svar fra Barbara den 6. nov. 2023
Hi, Stacey! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Barbara

2/10 Forfærdeligt

Julie

Rejste i en gruppe
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Close to sea ,friendly staff, plenty of tea, coffee etc.. No hot water in shower but was in sink,despite running for over 10 minutes on two occasions.,not very clean on the lower shower tiles.And only supplied small hand towels asked for a larger one but didnt receive it. Noisy ,pub next door and people in and out all night . main door being left open despite keypad. It needs a self closing door. Dirty stained mattress and worst of all two bugs in bed !
Overnattede 1 nat i oktober 2023
Svar fra Dewi den 6. nov. 2023
Hi, Julie! We deeply regret the unpleasant experience you had with us. Thanks for notifying this issue, and be assured we will be taking this up and rectifying it at the earliest. Have a nice day ahead! Regards, Dewi

2/10 Forfærdeligt

Lord

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
On arrival the guy on reception was simply stank. Whilst he was pleasant enough he clearly had not had a shower for weeks. The smell was so strong that it filled the air in reception. The building is in a poor state of repair the shower eitrher freezing or red hot. In simple terms this place is not bad it is disgusting.
Overnattede 1 nat i oktober 2023
Svar fra Joey den 6. nov. 2023
Apologies for the inconvenience caused, Lord! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Joey

8/10 Udmærket

Dawn

Synes godt om: Rengøring, værelsets komfort
Great hotel for the price
Nice basic hotel, comfortable and clean, excellent location, wifi. Kettle in the room with tea/coffee / biscuits was a bonus. Difficult to find! Small sign on a small frontage, nothing like the picture. Not being able to speak to a human being beforehand meant that I could not find out where to park beforehand.
Overnattede 1 nat i oktober 2023
Svar fra Tim den 6. nov. 2023
Hi, Dawn! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

10/10 Fremragende

Nicoleta-Hermina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Peace and quiet,clean,lovely location Thank you
Overnattede 1 nat i september 2023
Svar fra Tim den 6. nov. 2023
Thank you for rating us highly, Nicoleta! Pleased to see that the services we offer meet your needs, we are going to try to keep it up. Regards, Tim

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Service og personale
After arriving at the hotel and going out for dinner when we arrived back and started the shower there was no hot water. Again in the morning when we woke up we left the shower running for around 25mins and still no hot water. We stayed Friday to Sunday with no hot water in the shower. There also was no one at the front desk in the morning or at night to discuss this with which meant it could not be rectified. We also had a child with us staying and couldn’t even have a basic shower. After trying to contact the property we have had no response. Unfortunately a disappointing stay.
Overnattede 2 nætter i september 2023
Svar fra Dewi den 6. nov. 2023
Never meant to disappoint you, Hi! Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us another chance to host you soon, and we will ensure that you would experience the comfort and hospitality we are known for. Regards, Dewi

8/10 Udmærket

Günter

Overnattede 2 nætter i september 2023
Svar fra Tim den 6. nov. 2023
Hi, Gunter! Thanks a lot for giving us the perfect rating. Next time, we are going to carry out our best efforts to pull this off to a whole new level. Regards, Tim

10/10 Fremragende

Damian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very friendly staff and amazing value
Overnattede 2 nætter i september 2023
Svar fra Noah den 6. nov. 2023
Glad to see that you have rated us super, Damian! Hope to serve you soon with an even more happening stay. Regards, Noah

8/10 Udmærket

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good hotel for a great price
I have stayed here quite a few times recently and have found that for the price it is a very good hotel. Good WiFi, comfortable and clean mattress and sheets. The reception staff very friendly and accommodating.
Overnattede 1 nat i september 2023

4/10 Dårligt

MICHAEL

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
No hot water.
No hot water for a morning wash/shower.
Overnattede 1 nat i september 2023

10/10 Fremragende

Gareth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023

8/10 Udmærket

Damian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly and helpful
Overnattede 3 nætter i september 2023

2/10 Forfærdeligt

Gary

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i september 2023

10/10 Fremragende

Dariusz

Overnattede 1 nat i september 2023

8/10 Udmærket

Jo

Rejste med partner
Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i september 2023

10/10 Fremragende

Damian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly and comfortable hotel
Overnattede 3 nætter i september 2023

10/10 Fremragende

Helen

Overnattede 1 nat i september 2023

8/10 Udmærket

Liam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Maria den 12. sep. 2023
Thanks for your kind and lovely words, Liam! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Maria

8/10 Udmærket

Richard

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Perfekt läge
Mkt prisvärt och trevligt bemötande
Overnattede 1 nat i september 2023

6/10 Okay

MD

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It’s very close to the beach any compare with price the service was average.
Overnattede 2 nætter i august 2023

8/10 Udmærket

Shirley

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and polite staff
Overnattede 2 nætter i september 2023
Svar fra Ava den 12. sep. 2023
Thank you for the wonderful comment, Shirley! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Ava

10/10 Fremragende

Ljubov

Overnattede 1 nat i september 2023
Svar fra Dewi den 12. sep. 2023
That is great to hear, Ljubov! Thank you for joining our family and we will always aim to live up to your standards. Regards, Dewi

8/10 Udmærket

Nadia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We had a good and comfortable stay at this hotel next to the pier. Room was clean and comfortable. Overall great experience
Overnattede 1 nat i august 2023
Svar fra Ava den 12. sep. 2023
Loved to hear this, Nadia! It will be great if you could spread the word amongst your circle. Have a pleasant day ahead. Regards, Ava

8/10 Udmærket

Daniel

Synes godt om: Rengøring, service og personale
Overnattede 5 nætter i august 2023
Svar fra Maria den 12. sep. 2023
Hi, Daniel! We are elated to know that you liked our services. Regards, Maria

10/10 Fremragende

Gary

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Very helpful staff.made our stay awsome. Went the extra mile.
Overnattede 1 nat i august 2023
Svar fra Ava den 12. sep. 2023
Thank you for rating us with such awesome words, Gary! We will strive to keep up with your expectations always. Regards, Ava

10/10 Fremragende

Ola

Overnattede 3 nætter i august 2023

4/10 Dårligt

Graham

Overnattede 1 nat i august 2023

10/10 Fremragende

Charlie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff, walking distance to most activities and a clean room.
Svar fra Ava den 12. sep. 2023
Hi, Charlie! Your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we will put in our continuous efforts to retain this love. Wish you an amazing day ahead. Regards, Ava

8/10 Udmærket

Agnieszka

Rejste med familie
Synes godt om: Service og personale
The room itself was nice and updated. Room had kettle, teas and biscuits. Bathroom was from 70ties and communal areas had very dirty carpets. Staff at check in was very friendly.