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Anmeldelser af Quality Inn East Stroudsburg - Poconos

2.5 out of 5
Quality Inn East Stroudsburg - Poconos
320 Greentree Dr, Interstate 80 at Exit 308, East Stroudsburg, PA

Anmeldelser

7,2

Godt

Bedømmelse på 10 − Fremragende. 328 af i alt 1008 anmeldelser" "
Bedømmelse på 8 − Udmærket. 282 af i alt 1008 anmeldelser" "
Bedømmelse på 6 − Okay. 159 af i alt 1008 anmeldelser" "
Bedømmelse på 4 − Dårligt. 125 af i alt 1008 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 114 af i alt 1008 anmeldelser" "

7,2/10

Rengøring

8,2/10

Service og personale

6,8/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

7,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Lone

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2022

6/10 Okay

Brendon

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

6/10 Okay

Michael

Synes ikke om: Service og personale, faciliteter
Had an accidentally soiled sheet and comforter and cover thrown to the floor and soiled comforter not changed! This place sucks!
Overnattede 6 nætter i maj 2024

8/10 Udmærket

Dennis

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms are fine but the restaurant is excellent. We’ve eaten there at least 7 times and have never had a bad meal. The chef served up another home run the last time we were there.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good
Overnattede 2 nætter i maj 2024

2/10 Forfærdeligt

Carlos

Rejste med familie
Synes godt om: Rengøring
1. I didn’t like the receptionist not attending my registration quick enough, because she was talking to her friend, and was not behind the desk 2. At breakfast the next morning you had a undesirable disturbing the breakfast room. She look like a person who needed a fix and was sick. She came in after dead line for breakfast. We were disturbed by what we saw and experienced. We will never use Quality Inns again, recommend them to anyone!!!
Overnattede 1 nat i maj 2024

10/10 Fremragende

Catherine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very comfortable beds lol and clean room
Overnattede 2 nætter i april 2024

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

8/10 Udmærket

Racquel

Rejste med familie
Synes godt om: Rengøring, service og personale
Clean hotel but there was an odor throughout the halls.
Overnattede 1 nat i april 2024

10/10 Fremragende

Dena

Overnattede 1 nat i april 2024

10/10 Fremragende

Christopher, Stroudsburg

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Customer service was amazing
Overnattede 2 nætter i april 2024

10/10 Fremragende

kyle

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is convenient and central and close to where I was going and the price is wonderful for the facility. And the people are wonderful. Been here before and will probably come again
Overnattede 1 nat i april 2024

4/10 Dårligt

Manuel D

Estava mal olor
Overnattede 1 nat i april 2024

4/10 Dårligt

Melaney

Rejste med familie
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The room was not as advertised. The very modern updated room in the picture was not what we were given. The room was very drab and outdated. It was like stepping back in time to the 70’s or 80’s. The lobby has been updated and was modern. The hallways and stairwells were drab and outdated as well. There was also mold and water damage in the bathroom.
Overnattede 1 nat i april 2024

10/10 Fremragende

Treases

Synes godt om: Faciliteter
Wonderful customer service!
Overnattede 2 nætter i april 2024
Svar fra AP den 22. apr. 2024
Thank you for staying with us and it was our pleasure that you enjoyed your stay.

6/10 Okay

Janina, Dix Hills

Rejste med familie
Synes godt om: Service og personale
We have stayed there about 10 times and I’m sure I will stay there again it’s convenient bed are comfortable staff is friendly and helpful. Rooms are nice enough carpets can use some deep cleaning. The rooms are dark they need some better lighting.
Overnattede 1 nat i april 2024

6/10 Okay

Edwin

Rejste med familie
Synes godt om: Service og personale
Pretty average hotel. It’s right off the highway and the area looks a bit sketchy. Hotel seems to be under renovation so there were wet paint signs and compound on the walls. Room didn’t have the safety latch in our room which might be a big deal for some. Nothing special but no major issues.
Overnattede 1 nat i april 2024

10/10 Fremragende

marshall, queensvillage

Synes godt om: Faciliteter
I stay here every time I’m in East stroudsberg right next to the highway
Overnattede 1 nat i april 2024

10/10 Fremragende

Lee

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was a little hard to get to due to road construction. The breakfast choices were waffles or cearial no eggs or such.
Overnattede 2 nætter i april 2024

8/10 Udmærket

Hedaet

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Freezer was not working and our food get spoiled
Overnattede 3 nætter i april 2024

10/10 Fremragende

Cristian

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excelente customer service.
Overnattede 1 nat i april 2024

4/10 Dårligt

Lori

Rejste med partner
Synes godt om: Service og personale, faciliteter
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Trash by side entrance. Stairs dirty
Overnattede 1 nat i marts 2024

4/10 Dårligt

Frank

Very little hot water and pressure. Had to take a sponge bath. Wi-Fi sporadic was told to go to the window if I wanted to work properly. Nolan Ryan construction material. All over work is noisy. No coffee in the lobby. Owner has trouble reading his statement from Expedia and tried to pressure me slightly to pay even though I showed him my bank statement.
Overnattede 2 nætter i marts 2024
Svar fra GM den 28. mar. 2024
Frank thanks for your review but unfortunately your statements aren’t true as we upgraded you from a queen bed that you paid for and didn’t charge you extra for the upgrade. And you did not show me your bank statement and I never even asked for it

4/10 Dårligt

David

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Heating and air conditioning unit had gaping hole to outside, it was cold wife and I had to wear full clothing to bed. Not to blame hotel as there was high winds but lost power for hours so we just went to sleep although the hotel right next door still had power.
Overnattede 1 nat i marts 2024

2/10 Forfærdeligt

Diego

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The place was out of energy
Overnattede 1 nat i marts 2024

2/10 Forfærdeligt

Robert

Overnattede 1 nat i marts 2024

2/10 Forfærdeligt

Kareem

The Front desk assistant was ok , but the place the Hallways smelled like smoke , the wall paper was dirty , the beds and Tv was very small the microwave and Hair dryer was broken , i could not even sleep
Overnattede 2 nætter i marts 2024

2/10 Forfærdeligt

Camille

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
OWNER GAVE OUT MY CARD NUMBER TO ANOTHER HOTEL WITHOUT MY PERMISSION. WILL NOT HONOR COUPONS OR PROMOTIONS Don't THINK about using a coupon.EARNED BECAUSE OF SO MUCH REPEAT BUSINESS. Owner ASSUMED INCORRECTLY I was given points becaude I complained.Gave 5 stars NOT earned because of kind, professional, front desk staff.. Stayed 30 times. Used points ONCE. AS SOON AS I DID the owner says "You: paid with points.Your room just got booked. You you gave to go." In same room since Jan. Its March 2024 and suddenly ,booked? Entire hotel EMPTY. What "coincidence." Moved me to another hotel. And THAT hotel had my NEW card number, preocessed a payment with no permission or my knowledge.Spoke to him, he did it a 2nd time. Had to cancel card. BEWARE OF USING YOUR CARD HERE! NOT secure. Owner is dishonest, will not honor offers, poorly maintained. NEVER returning.
Overnattede 2 nætter i januar 2024
Svar fra Quality den 17. mar. 2024
Please Camille get your story straight we were as pleasant as we can but if you were that unhappy you would not have stayed with us for 2 months as you were trying to pay daily and told you plenty of toilimes that the room can get booked anytime. You were a good person but we couldn’t guarantee you a room when you were making reservations everyday and I couldn’t hold that room all the time. Thank you anyways and hope you have a great day.

10/10 Fremragende

Top

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to highway
Overnattede 1 nat i marts 2024
Svar fra Quality den 17. mar. 2024
Thank you for the great review.

10/10 Fremragende

Alyssa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was super friendly and felt like home. Room was clean. Nice having a fridge and microwave in the room
Overnattede 2 nætter i marts 2024

8/10 Udmærket

John

Synes godt om: Rengøring, service og personale, faciliteter
It was in a convenient location. My room door looked like it was opened by SWAT.

6/10 Okay

PRATEEK

Overnattede 2 nætter i februar 2024

10/10 Fremragende

Maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel
Overnattede 1 nat i februar 2024

6/10 Okay

Frank

Synes godt om: Service og personale
The free breakfast was very limited. Just waffles and cold cereal. The facility smelled like marijuana.
Overnattede 1 nat i februar 2024

4/10 Dårligt

Nicole

Synes ikke om: Rengøring
There was an unpleasant odor in the room. It was like a moldy smell from some water damage
Overnattede 1 nat i februar 2024

10/10 Fremragende

Camille

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
sabria kaie and stephanie make it like home
Overnattede 3 nætter i februar 2024

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great stay.
Overnattede 4 nætter i januar 2024

8/10 Udmærket

Edwin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Receptionist was very nice when we arrived and easy to talk and everything went smoothly. Room was clean and comfortable. Family oriented for the most part.

10/10 Fremragende

ali

Overnattede 1 nat i februar 2024

8/10 Udmærket

Denis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice spot to stay. Clean and quiet
Overnattede 2 nætter i februar 2024

4/10 Dårligt

Michelle

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Never again. Wish I could get my money back!
Hot water did not work. The shower head only sprayed against the wall so taking a shower was impossible. The bathroom was grimy and gross. Overall the whole room seemed unsanitary.
Overnattede 2 nætter i februar 2024

10/10 Fremragende

David

Courteous staff
Overnattede 1 nat i februar 2024

4/10 Dårligt

Arabia

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Property needs to be modernized.
Overnattede 1 nat i januar 2024

10/10 Fremragende

selvin

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Everything
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Tee

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Had two queen size beds, Pull back the top cover, both beds,had hair on it pull back the the fitted sheet underneath was disgusting dirty with big stains on the cover underneath the fitted sheet. Window ledge had a dead bug on it after putting the toilet seat down Little specs of pubic hair on the back of the toilet seat…. Had little ants in the bathroom crawling
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Scott

Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient to highway. Pet friendly.
Overnattede 1 nat i januar 2024

8/10 Udmærket

Marvin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good location with quick access to main roads and local town.
Overnattede 1 nat i december 2023

10/10 Fremragende

Keith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Employees are amazing and welcoming
The only thing that stood out to me in my opinion is the service of the employess
Overnattede 1 nat i januar 2024

10/10 Fremragende

Camille

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Clean and quiet. Close to everything you could possibly need. Front desk is so friendly, so helpful and so pleasant. Great prices! Owner present and takes time to greet you. Loved staying. Highly recommend
Overnattede 4 nætter i januar 2024

4/10 Dårligt

DARIUSZ

Rejste med familie
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overall acceptable , very nice and helpful staff
Overnattede 2 nætter i december 2023