Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

Dear Ms. Lillian, We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we hope to see you again soon for another magnifique journey with us. Sincerely, Madonna Lewiz A. Guest Experience Manager

Dear Mr.Anonymous, Thank you for taking the time to share your review on Expedia following your recent stay at Sofitel Jumeirah Beach Dubai . We were extremely happy to read that you found our products, facilities and services have met your expectations in all areas and that we have been successful in making your stay with us truly enjoyable and memorable one. Positive comments are very motivating for our team as it helps us in continuing to strive for excellence in everything we do. Thank you once again for your feedback and we look forward to welcoming you back soon. Sincerely, Marina Gad Guest Experience Team

Dear Anonymous, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia.com through which we could see that you had enjoyed your stay with us. We look forward to welcoming you again soon. Kind regards,

Dear Preben, Thank you for sharing your review on Hotels.com following your recent stay. We are glad that you have enjoyed our location during your holiday in Dubai. We are sorry to hear your disappointment regarding the size of our bathroom. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Yours Sincerely, Santo Benidin Guest Experience Team

Dear Mr. Torben, Thank you for the rating you shared following your recent visit to Sofitel Dubai Jumeirah Beach and are delighted to read that we were able to match your holiday expectations. We hope to welcome you back again for another "Magnifique" stay with us! Kind Regards, Guest Experience Team

Dear Thomas, Thank you for sharing your review among us. We are glad you have enjoyed our unbeaten location in Dubai. In regards to the noise it was out of our hand to control as it was the UAE national day. We hope to have the chance of seeing you in the near future. Kind Regards, Santo Benidin Guest Experience Team

Dear Guest, Thank you for your positive rating and we do hope that you had a comfortable stay with us. Kind regards, Tamara El Lakkis, Guest Experience Manager

Dear Enisa, We are delighted to hear that you enjoyed your stay at our hotel. We do our best to create the right atmosphere and experiences that accentuate the uniqueness of our property for our guests. Your high praise is the best reward for our efforts. We look forward to welcome you for another longer and “Magnifique” Stay. Sincerely, Santo Benidin Guest Experience Team

Dear Claus, Dear Guest, Thank you for sharing your rating with us on Hotels.com We look forward to welcome you for another longer and “Magnifique” Stay. Sincerely, Guest Experience Team

Dear Jan on, Firstly we would like to thank you for the lovely review you shared following your recent visit to Sofitel Dubai Jumeirah Beach and are delighted to read that we were able to match your holiday expectations. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Dubai. We thank you for pointing out the Cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. Our sincere thanks for your support and should your travel plans bring you back to Dubai, we will be pleased to welcome you again at Sofitel Jumeirah Beach. Sincerely, Guest Experience Team

Dear Torben, First and foremost we would like to thank you for the praising review you shared following your recent visit at Sofitel Jumeirah Beach hotel and are delighted to read that we were able to match your expectations. We thank you for making us your favorite hotel and we look forward seeing you in the near future. Yours Sincerely, Santo Benidin Guest Experience Team

Dear Anonymous, Thank you for sharing your review on Expedia. We are currently looking forward to refurbish some of our rooms. Kind Regards, Santo Benidin Guest Experience Team

Dear Susanne, Thank you for taking time to share your review on Expedia. We are delighted to hear that you enjoyed your stay at our hotel. We do our best to create the right atmosphere and experiences that accentuate the uniqueness of our property for our guests. Your high praise is the best reward for our efforts. We look forward to welcome you for another longer and “Magnifique” Stay. Sincerely, Santo Benidin Guest Experience Team

Dear Ida, Thank you for your recent stay at Sofitel Jumeirah Beach Dubai & for sharing your rating on Hotels.com We look forward seeing you soon. Yours Sincerely, Santo Benidin Guest Experience

Dear Mr. Thomas, Thank you for taking the time of sharing your experience with us. We are delighted to read that you had such a wonderful stay at Sofitel Dubai Jumeirah Beach. We hope we will be able to welcome you again soon for another, longer, "Magnifique" stay with us! Warm regards, Guest Experience

Dear Mr. Martin, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia, through which we could see that you had enjoyed your stay with us. We look forward to welcome you again soon. Kind regards, Tamara El Lakkis Guest Experience Manager

Dear Guest, We would like to thank you for taking the time to share your valuable feedback. We are glad to hear that you enjoyed your stay with us and you were well looked after by our staff offering the best service quality. Your feedback will be shared with the team as it will definitely serve as an encouragement to move further in the right direction. We look forward to welcoming you back soon again. Kind regards, Tamara El Lakkis Guest Experience Manager

Dear Valued Guest,Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

Dear Valued Guest, thank you for taking the time to share your feedback on Expedia. We sincerely apologize for any inconvenience you may have experienced during your stay. We value your input and are committed to addressing and resolving any issues. In order to assist you further, could you please provide more details about your experience or reach out to us. Your feedback is important to us, and we want to ensure that we address any concerns you may have. We appreciate your understanding and look forward to the opportunity to make things right. Best regards, Guest Experience team

Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

Dear Valued Guest,Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

Dear Valued Guest, thank you for taking the time to share your feedback on Expedia. We sincerely apologize for any inconvenience you may have experienced during your stay. We value your input and are committed to addressing and resolving any issues. In order to assist you further, could you please provide more details about your experience or reach out to us. Your feedback is important to us, and we want to ensure that we address any concerns you may have. We appreciate your understanding and look forward to the opportunity to make things right. Best regards, Guest Experience team

Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

Dear Mr. Kamat,Thank you for taking the time to provide feedback about your recent experience. We genuinely value your input, and I am sorry to hear that your stay did not meet your expectations.To assist us in addressing your concerns more effectively, you are kindly requested to provide additional details about the specific issues you encountered. Your insights will enable us to investigate the matter thoroughly and implement any necessary improvements.Your satisfaction is our top priority, and we are committed to resolving any issues you may have experienced during your stay. Your feedback is invaluable in helping us identify areas for enhancement and ensuring a better experience for all our guests.If you could share more information about your concerns, it would be greatly appreciated. You can reply directly to this email or contact us at [madonna.lewiz@sofitel.com] at your convenience.Once again, I apologize for any inconvenience you may have experienced, and I appreciate your willingness to help us improve. We look forward to hearing from you soon and appreciate the opportunity to make things right.Thank you for choosing Sofitel JBR, and we hope to have the chance to welcome you back for a more enjoyable stay in the future.Best regards,Guest Experience Team

Dear Valued Guest,Thank you for taking the time to share your feedback on Expedia. We sincerely apologize for any inconvenience you may have experienced during your stay. We value your input and are committed to addressing and resolving any issues.In order to assist you further, could you please provide more details about your experience or reach out to us. Your feedback is important to us, and we want to ensure that we address any concerns you may have.We appreciate your understanding and look forward to the opportunity to make things right.Best regards,Guest Experience team

Dear Valued Guest,Thank you for taking the time to provide us with your valuable feedback about your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations, and we appreciate your candidness in sharing your concerns.We take all guest feedback seriously, and we want to assure you that we are actively investigating and addressing the issues you raised. Regarding the interactions with our staff, we appreciate your feedback about the professionalism of our team members.If you have any additional details or specific incidents you would like us to investigate further, please feel free to share them with us.Thank you for bringing these matters to our attention. We genuinely value your input, as it helps us to continually improve our services.Best regards,Guest Experience team

Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Hotels.com. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Hotels.com. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the great location of our hotel and the amazing views from both the front and back of the building. It's wonderful to know that you found our swimming pool, steam, and sauna facilities to be great as well.We appreciate your constructive comments regarding the lifts, and we apologize for any inconvenience you may have experienced. We will certainly look into ways to improve the efficiency of our lifts to enhance the overall guest experience.Regarding the issue with calls from relatives after 10pm, we apologize for any inconvenience caused. We take guest communication seriously, and we will investigate why there was a delay in connecting calls during that time. Your feedback helps us address and improve our services.We value your feedback and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Thank you once again for choosing to stay with us.Warm regards,Guest Experience Team

Dear Valued Guest,Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a great experience during your stay at our hotel.It's fantastic to know that you enjoyed our recently renovated rooms and found the beds incredibly comfortable. We take pride in providing a welcoming and comfortable environment for our guests, and we're delighted to hear that our efforts were reflected in your experience.We're also pleased to hear that you found our lobby appealing and that the pool area met your expectations. Your feedback on the Somya Lounge is valuable, and we appreciate your insights on the food offerings. We will certainly take your comments about portion sizes into consideration as we continuously strive to enhance our dining experience.It's wonderful that our prime location on JBR Walk and the convenience of free valet parking added to the overall positive impression of your stay.Should your travels bring you back to the area, we would love the opportunity to welcome you again and provide you with an even more memorable experience.Thank you once again for choosing to stay with us and for sharing your thoughts.Warm regards,Guest Experience Team

Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the convenient location, proximity to the beach, and the amenities we offer such as beach towels and a great pool. It's also wonderful to know that you found our breakfasts to be amazing and that your 17th-floor room met your expectations in terms of cleanliness, safety, and quietness.We appreciate your honesty in highlighting areas for improvement. We apologize for any inconvenience caused by the lack of airport transfer service. Regarding the concerns about an old smell, especially in the closet, and the quality of dinners, we take these matters seriously and will address them with our team to ensure a better experience for future guests.We value your feedback as it helps us enhance our services.We hope to have the opportunity to welcome you back in the future.Thank you again for choosing to stay with us.Best regards,Guest Experience Team

Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Hotels.com. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Hotels.com. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

Dear Valued Guest, Thank you for choosing Sofitel Dubai Jumeirah Beach and for sharing your positive ranking on Expedia. We look forward to welcoming you again soon. Sincerely, Guest Experience Team

Dear valued guest,Thank you for taking the time to share your detailed feedback with us. We are thrilled to hear that you enjoyed your stay at our fantastic hotel, appreciating the spacious rooms with breathtaking sea views. Your kind words about our amazing staff, particularly the housekeeping team, are truly appreciated.We sincerely apologize for the inconvenience caused by the noise during the weekends. We understand how crucial a good night's sleep is, and we regret that the disturbance from the nearby club affected your experience. Rest assured, we will investigate this matter further to address and minimize any potential disruptions in the future.It's delightful to hear that you found the surrounding area appealing with various dining options and shopping opportunities. Regarding the beach loungers, we understand your concern, and we will review our policies to ensure that they align with our guests' expectations.Your feedback is invaluable to us, and we genuinely appreciate your candid comments. We hope to have the pleasure of welcoming you back in the future, providing an even more enjoyable experience.Warm regards,Guest Experience Team