2 indendørs pools, 2 udendørs pools, hytter (tillægsgebyr), parasoller
Tjek tilgængelighed

Anmeldelser af Jumeirah Burj Al Arab Dubai

5 out of 5
Jumeirah Burj Al Arab Dubai
Jumeirah Beach Road, Dubai

Anmeldelser

9,6

Enestående

Bedømmelse på 10 − Fremragende. 722 af i alt 854 anmeldelser" "
Bedømmelse på 8 − Udmærket. 72 af i alt 854 anmeldelser" "
Bedømmelse på 6 − Okay. 31 af i alt 854 anmeldelser" "
Bedømmelse på 4 − Dårligt. 14 af i alt 854 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 15 af i alt 854 anmeldelser" "

9,8/10

Rengøring

9,6/10

Service og personale

9,6/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Sarah Walther

Overnattede 2 nætter i maj 2023
Svar fra Alyaa Al Bishr, Leading quality, Burj Al Arab den 14. jun. 2023
Dear Guest,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to Burj Al Arab for another memorable experience.Kind regards,

10/10 Fremragende

Mykremin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dream hotel
Amazing stay! Cant describe the hotel with any words you have to stay to believe :)
Overnattede 1 nat i marts 2021

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk oplevelse med god service.
Overnattede 3 nætter i februar 2020
Svar fra Tristan Delmas den 22. maj 2020
Kære gæst, Tak for at bo hos os og for at dele din vidunderlige oplevelse. Vi er glade for at læse, at du nød hotellet og dets faciliteter. Dine venlige ord er meget værdsat. Mit team og jeg ser frem til fornøjelsen af at byde dig velkommen tilbage, og når tiden er inde til en anden mindeværdig oplevelse. Venlig hilsen Tristan Delmas Hotelmanager-Burj Al Arab

10/10 Fremragende

Nayyer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing
It was wonderful, fantastic experience the days we were there, clearly! The employees provided a good service. Highly recommended. It won't be our last visit anyway;)
Overnattede 4 nætter i april 2019
Svar fra Tristan Delmas, Hotel Manager, Burj Al Arab den 15. apr. 2019
Dear Nayyer, Thank you for staying with us and for sharing your wonderful experience. Your kind words are highly appreciated. My team and I look forward to the pleasure of welcoming you back to Burj Al Arab for another memorable experience. Kind regards,

10/10 Fremragende

Helle

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2018
Svar fra Scott Murray, Hotel Manager, Burj Al Arab den 21. okt. 2018
Dear Helle, Thank you very much for reviewing us on Expedia. We hope to welcome you back to Burj Al Arab again soon. Kind regards,

10/10 Fremragende

Sandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skønt ophold
Super oplevelse. Mange små ekstra goder, som eksempelvis eftermiddags drinks med canapeer på værelset og sliktogvogn til ungerne, som fuldender oplevelsen.
Svar fra Scott den 20. maj 2018
Dear Guest, Thank you for your review. We are glad to learn that you had a great experience and you particularly liked the evening amenity service and the Kid's trolley provided during your stay. Thank you once again and we do hope to see you back in the future. Kind regards, Scott Murray Hotel Manager Burj Al Arab

10/10 Fremragende

Firas Fawzi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Absolut nummer 1 i verden!
Fantastisk hotel, med de bedste facelititer. Du har din egen butler på din etage, som står klar 24/7 til at hjælpe dig. Morgenmaden er fantastisk, med et stort udvalg, og med de beste råvarer. Poolområdet er fantastisk, og er rigtig godt placeret, hvor man har sol hele dagen. Kan slet ikke pege finger af dette hotel, det er absolut nr 1, og jeg kan klart anbefale det. Vi ses 100% igen bujr al arab!
Svar fra BAA den 12. apr. 2018
Dear Guest, Thank you for sharing your review after your stay with us. We are delighted to note that you liked the facilities and the service provided during your stay. We that you for recommending us and certainly look forward to welcoming you back. Kind regards, Margaret Paul General manager Burj Al Arab

10/10 Fremragende

Mette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
En oplevelse for livet.
Dette hotel er enestående og en oplevelse udover det sædvanlige. Vi ankom til hotellet kl ca. 11.00 og blev ført op på den etage vi skulle bo på, hvor selve indtjekningen blev foretaget. Vi fik tildelt vores suite, som var ekstravagant - alt i guld og meget smukt. Derefter gik vi ned på terrassen (pool området) og her var alt også helt fantastisk og servicen helt i top. Det var et dyrt ophold, men alle pengene værd og vi kommer helt sikkert tilbage om nogle år.
Overnattede 1 nat i maj 2017
Dear Guest, Thank you for the review about Burj Al Arab that you have shared on TripAdvisor. We were delighted to read that you were overall impressed by the facilities of our hotel and the quality of services provided during your stay. Your gracious comments will serve as an added inspiration for us to consistently maintain the high standards which you have experienced during your recent stay. We will be for sure looking forward to the next opportunity to welcome you back to Burj Al Arab. Kind regards, Margaret Paul General Manager Burj Al Arab

10/10 Fremragende

Waleed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Himlen på jorden
Den ultimative oplevelse, vi både børn og vokse blev mødt af ubeskrivelig venlighed og tjensvillighed, selv om hotelle bestem er i den dyre ende sad vi stadig med en følelse af at pengene var givet godt ud. Og med alle der ekstra ydelser der hører med i prisen er differencen ikke særligt stor. Vi kommer helt klart tilbage.

10/10 Fremragende

Gabriela

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr gut
Overnattede 2 nætter i maj 2024

10/10 Fremragende

remy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The rooms are incredible. It has been the best hotel i have stayed at.
Overnattede 1 nat i marts 2024
Svar fra Alyaa Al Bishr den 25. mar. 2024
Dear Remy,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al Bishr Assistant Leading Quality ManagerBurj Al Arab

6/10 Okay

Christopher

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Nice building but the valet staff is incredibly unprofessional. I couldn’t believe they were cursing, yelling at taxi drivers and paying little attention to guests . I felt like I was at extended stay near south beach. Also- check in is slow. Really slow. It took us 30 mins just to check in. This is supposed to be a luxury hotel. Average 3 stars.
Overnattede 1 nat i februar 2024
Svar fra Alyaa Al Bishr den 6. mar. 2024
Dear Christopher,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for having chosen Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.While I do sincerely apologize for the disappointing experience you encountered during your recent stay with us, your feedback is essential to us to ensure that your concerns are addressed promptly and effectively. It is through feedback from our valued guests such as yourself that we are able to constantly improve our level of service and I would like to thank you for bringing your experience to our attention.Thank you for choosing Burj Al Arab Jumeirah.Kind Regards,Alyaa Al BishrAssistant Leading Quality ManagerBurj Al Arab

10/10 Fremragende

MARK, Cantley

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Phenomenal experience beyond our expectations. Thanks to all Burj al Arab Team for making it happen. Keep up the great work
Overnattede 3 nætter i marts 2024
Svar fra Alyaa Al Bishr den 11. mar. 2024
Dear Mark,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al Bishr Assistant Leading Quality ManagerBurj Al Arab

10/10 Fremragende

Ju Yeon

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hospitality was very good.
Overnattede 1 nat i marts 2024
Svar fra Alyaa Al Bishr den 5. mar. 2024
Dear Ju Yeon,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrAssistant Leading Quality ManagerBurj AL Arab

10/10 Fremragende

JUN, cerritos

Overnattede 2 nætter i februar 2024
Svar fra Alyaa Al Bishr den 25. mar. 2024
Dear Jun,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al Bishr Assistant Leading Quality Manager Burj Al Arab

10/10 Fremragende

dhaniany

Overnattede 2 nætter i marts 2024
Svar fra Alyaa Al Bishr den 25. mar. 2024
Dear Dhaniany,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al Bishr Assistant Leading Quality ManagerBurj Al Arab

8/10 Udmærket

Alexander, Houston

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Unique location. Being by the water away from the city center is a plus for holiday. Excellent facilities. Outstanding staff/service. Decor is very “Las Vegas” glitzy and may seem less than elegant to some. Apparently they don’t double check work of housekeeping prior to releasing room. We found a nail file behind the door in the second bathroom. Some furnishings are a bit worn (dusting lampshades daily likely leads them to be off kilter). Some room lights didn’t dim properly like the others indicating bulb replacement was needed but had not been noted. So outstanding in many ways but not absolute perfection as a standard. Some delays for services.
Overnattede 2 nætter i februar 2024
Svar fra Alyaa Al Bishr den 27. feb. 2024
Dear Alexander,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrAssistant Leading Quality ManagerBurj Al Arab

10/10 Fremragende

Valentina

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel worth every star. Staff is incredibly helpful, with every language spoken that could be imagined, diversity in very much appreciated. We had family visiting and process was smooth and straightforward. Floor concierge went above and beyond to assure we had everything needed and felt comfortable, with response time within minutes. Breakfast was delicious. We certainly will come back.
Overnattede 2 nætter i januar 2024
Svar fra Alyaa den 9. feb. 2024
Dear Valentina, Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your experience with us.We are delighted to hear that you had a wonderful experience at Burj Al Arab. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrAssistant Leading Quality ManagerBurj Al Arab

10/10 Fremragende

Alexander

Overnattede 2 nætter i februar 2024
Svar fra Alyaa Al Bishr den 21. mar. 2024
Dear Alexander,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your experience with us.We are delighted to hear that you had a wonderful experience at Burj Al Arab. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrAssistant Leading Quality manager Burj Al Arab

6/10 Okay

Larisa

Rejste med partner
Synes godt om: Rengøring, faciliteter
Very comfortable furniture, well designed, variety of restaurants, gold cappuccino. Service at check in was terrible. Varvara was rude and ignorant. We asked for a quiet room away from elevator numerous times, but she was arguing with us trying to assure that there is no noise from elevator. She put us into a room by elevator that we had to change later.
Overnattede 2 nætter i januar 2024
Svar fra Alyaa den 5. feb. 2024
Dear Larisa,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for having chosen Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.While I do sincerely apologize for the disappointing experience you encountered during your recent stay with us, your feedback is essential to us to ensure that your concerns are addressed promptly and effectively. It is through feedback from our valued guests such as yourself that we are able to constantly improve our level of service and I would like to thank you for bringing your experience to our attention.Thank you for choosing Burj Al Arab Jumeirah.Kind Regards,Alyaa Al BishrAssistant Leading Quality ManagerBurj Al Arab

4/10 Dårligt

Adam

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring
Synes ikke om: Service og personale
Sorry to say that this hotel has gone backwards over the last 5 years. The breakfast restaurant was awful, cramped and dirty. Service was average at best. Definitely not the place for families. Only one lift working at peak time for breakfast. English language levels were poor overall. Whole place is crying for a revamp. I hope one day it’ll improve as it’s an iconic venue. Won’t be back for a very long time
Overnattede 1 nat i februar 2024
Svar fra Alyaa den 5. feb. 2024
Dear Adam,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for having chosen Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.While I do sincerely apologize for the disappointing experience you encountered during your recent stay with us, your feedback is essential to us to ensure that your concerns are addressed promptly and effectively. It is through feedback from our valued guests such as yourself that we are able to constantly improve our level of service and I would like to thank you for bringing your experience to our attention.Thank you for choosing Burj Al Arab Jumeirah.Kind Regards,Alyaa Al BishrAssistant Leading Quality Burj Al Arab

8/10 Udmærket

A Q

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024
Svar fra Alyaa den 30. jan. 2024
Dear A Q,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your experience with us.We are delighted to hear that you had a wonderful experience at Burj Al Arb. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrAssistant Leading Quality ManagerBurj Al Arab

10/10 Fremragende

annalisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Alyaa den 26. jan. 2024
Dear Guest,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your experience with us.We are delighted to hear that you had a wonderful experience at Burj Al Arab. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al Bishr Assistant Leading Quality ManagerBurj Al Arab

10/10 Fremragende

Jose, Lawrenceville

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
So beautiful but the alcohol drinks are so expensive 80 us$ for a glass of champagne 50 to 60 for a Martini
Overnattede 2 nætter i januar 2024
Svar fra Alyaa den 23. jan. 2024
Dear Jose,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrAssistant Leading Quality ManagerBurj Al Arab

10/10 Fremragende

Hirofumi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Alyaa den 23. jan. 2024
Dear Hirofumi,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrAssistant Leading Quality ManagerBurj Al Arab

10/10 Fremragende

Nicole

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Alles war einfach unbeschreiblich das beste Hotel das wir je besucht haben der Service Sauberkeit alles nicht zu beschreiben
Overnattede 2 nætter i januar 2024
Svar fra Alyaa den 22. jan. 2024
Dear Nicole,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrAssistant Leading Quality ManagerBurj Al Arab

10/10 Fremragende

Kavita, Basking Ridge

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Alyaa den 22. jan. 2024
Dear Kavita,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your experience with us.We are delighted to hear that you had a wonderful experience at Burj Al Arab. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrAssistant Leading Quality Manager Burj Al Arab

10/10 Fremragende

Mostak

Overnattede 1 nat i januar 2024
Svar fra Alyaa den 5. feb. 2024
Dear Mostak,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your experience with us.We are delighted to hear that you had a wonderful experience at (Outlet). Our team takes great pride in providing exceptional service and it is heartwarming to know that our (colleagues/name), exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al Bishr Assistant Leading Quality ManagerBurj Al Arab

10/10 Fremragende

Tony

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Once is enough
Overnattede 4 nætter i januar 2024
Svar fra Alyaa den 15. jan. 2024
Dear Tony,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al Bishr Assistant Leading Quality Burj Al Arab

10/10 Fremragende

VIJAY

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Have stayed previously, so you know what you are getting, fantastic service as always, especially from Tariq who looked after us,
Overnattede 2 nætter i januar 2024
Svar fra Alyaa den 15. jan. 2024
Dear Vijay,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al Bishr Assistant Leading Quality Burj Al Arab

6/10 Okay

Donald, St Etienne des Gres

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Si vous êtes influenceur c’est l’endroit. Si vous avez de l’argent réellement, non.
Overnattede 2 nætter i december 2023
Svar fra Alyaa den 9. jan. 2024
Dear Donald,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your experience with us.We are delighted to hear that you had a wonderful experience at Burj Al Arab. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrSpecialist Leading QualityBurj Al Arab

10/10 Fremragende

ABOUALKHEIR, Braintree

Rejste med familie
BAA lives to its reputation,it has unique and distinct flavor. From arrival to departure the process was smooth and efficient.
Overnattede 3 nætter i december 2023
Svar fra Alyaa den 8. jan. 2024
Dear Aboulakheir,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrSpecialist Leading QualityBurj Al Arab

10/10 Fremragende

JEANNETTEH

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
El mejor!!!
Maravilloso, el mejor sin duda, le gana al Ritz de Paris, al Wynn de las Vegas.... pero fácil!!
Overnattede 1 nat i december 2023
Svar fra Alyaa den 8. jan. 2024
Dear El Mejor,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al Bishr Leading Quality Burj Al Arab

10/10 Fremragende

Estanislas, Stafford

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had an amazing stay at Burj Al Arab's panoramic suite! The Rolls Royce pick-up and city tour were luxurious, and our concierge made check-in a breeze. The view from our room surpassed expectations, and the amenities added to the exquisite experience. December offered fantastic outdoor options, including pools, the beach, and Wild Wadi’s Waterpark. The Talise Spa's Royal Rose Journey massage was a highlight. However, a small setback occurred at Al Muntaha restaurant, as it doesn't allow children under 8, impacting our anniversary plans. We opted for La Perle's show instead, a mesmerizing substitute. Despite this hiccup, our stay was exceptional. We rate it 5 stars, grateful for the helpful staff. Planning a return for a milestone celebration – Burj Al Arab stands out among luxury resorts, highly recommended for an extraordinary stay!
Overnattede 9 nætter i december 2023
Svar fra Alyaa Al Bishr den 4. jan. 2024
Dear Estanislas,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrSpecialist Leading QualityBurj Al Arab

6/10 Okay

Farahana

It was good stay. I have been in better hotels than this if compared.
Overnattede 2 nætter i december 2023
Svar fra Alyaa Al Bishr den 4. jan. 2024
Dear Farahana,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrSpecialist Leading QualityBurj Al Arab

6/10 Okay

so

Synes godt om: Rengøring
Working staff are good.but front staff are not professional. Maybe i expected 7 star service quality.
Overnattede 1 nat i december 2023
Svar fra Alyaa Al Bishr den 4. jan. 2024
Dear So,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrSpecialist Leading QualityBurj Al Arab

8/10 Udmærket

AYARI

Synes godt om: Rengøring, service og personale
気になった点 ・夜中に上の階の騒音が気になった ・朝食の品数が少ない スタッフの対応が非常に良かったのと、部屋は凄く快適だったのでまた泊まりたいと思う
Overnattede 1 nat i december 2023
Svar fra Alyaa den 28. dec. 2023
Dear Ayari,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al bishrSpecialist Leading Quality Burj Al Arab

10/10 Fremragende

Joaquim

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
7* Estrelas
Ótima estadia digna de 7 estrelas Pena a localização não ser uma das melhores do Dubai
Overnattede 2 nætter i december 2023
Svar fra Alyaa den 28. dec. 2023
Dear Joaquim,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al bishrSpecialist Leading Quality Burj Al Arab

10/10 Fremragende

Oghenovo

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i december 2023
Svar fra Alyaa den 28. dec. 2023
Dear Oghenovo,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your experience with us.We are delighted to hear that you had a wonderful experience at Burj Al Arab. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrSpecialist Leading Quality Burj Al Arab

8/10 Udmærket

Rong

Overnattede 3 nætter i december 2023
Svar fra Alyaa den 28. dec. 2023
Dear Rong,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your experience with us.We are delighted to hear that you had a wonderful experience at Burj Al Arab. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrSpecialist Leading Quality Burj Al Arab

10/10 Fremragende

Christine von

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i december 2023
Svar fra Alyaa den 25. dec. 2023
Dear Christine,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Specialist Leading Quality Burj Al Arab

10/10 Fremragende

Irina

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr schönes Hotel, das beste, was ich bis jetzt gesehen habe. Luxury pur, besondere entspannte Atmosphere und Eindruck. Jeden Cent wert.
Overnattede 2 nætter i december 2023
Svar fra Alyaa Al Bishr den 20. dec. 2023
Dear Irina,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our staff exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Specialist Leading qualityBurj Al Arab

10/10 Fremragende

Alex

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i november 2023
Svar fra Alyaa Al Bishr den 18. dec. 2023
Dear Alex,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your experience with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrSpecialist Leading QualityBurj Al Arab

6/10 Okay

Nita

Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Staff is very friendly. The hotel is definitely shlwing its age. Especially in the room. Definiwell overrated. “been there, done that ” kind of hotel. Many other resorts ib dubai are far superior .
Overnattede 4 nætter i december 2023
Svar fra Alyaa Al Bishr den 13. dec. 2023
Dear Nita,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al BishrSpecialist Leading QualityBurj Al Arab

10/10 Fremragende

Ifraz

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Alyaa Al Bishr den 11. dec. 2023
Dear Ifraz,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred destination in Dubai. I would also like to thank you for having taken the time to leave a review following your experience with us.We are delighted to hear that you had a wonderful experience at Burj Al Arab. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al Bishr Specialist Leading Quality Burj Al Arab

2/10 Forfærdeligt

Robert

Synes ikke om: Faciliteter
Honestly the worse hotel I’ve ever stayed in and I’ve stayed in so many hotels the start to finish it was a nitemare please don’t be fooled by this hotel it’s joke
Overnattede 2 nætter i december 2023
Svar fra Alyaa Al Bishr den 7. dec. 2023
Dear Robert,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for having chosen Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.While I do sincerely apologize for the disappointing experience you encountered during your recent stay with us, your feedback is essential to us to ensure that your concerns are addressed promptly and effectively. It is through feedback from our valued guests such as yourself that we are able to constantly improve our level of service and I would like to thank you for bringing your experience to our attention.Thank you for choosing Burj Al Arab Jumeirah.Kind Regards,Alyaa Al BishrSpecialist Leading Quality Burj Al Arab

10/10 Fremragende

Herjit

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
When you walk through the door the service is 7 Stars and all the staff were amazing to the Butler on 2nd floor to the buggy driver Dharamjit, to Sal Team Nitish and all his team were all amazing to the breakfast team thank you Team
Overnattede 2 nætter i november 2023
Svar fra Alyaa Al Bishr den 7. dec. 2023
Dear Herjit,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al Bishr Specialist Leading QualityBurj Al Arab

8/10 Udmærket

Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was our third stay here. The property is fabulous although rooms are looking a little tired and dated now. The room amenities were certainly much better and more luxurious on our previous two visits, in 2017 and 2019. This time there was no luxury, complimentary, beach bag waiting for us in the room, nor was there a box of dates and bottle of wine. There was still a lovely 50mm bottle of eau de toilette in the bathroom but the shower cap, toothbrush and other amenities were all far inferior to the last visits. On a positive side the new beach front Sal restaurant was fabulous with great staff. The pool area staff were also all very friendly and helpful. More negatives: There were definitely too many people from outside around the pool. It used to be for the exclusive use of guests with just a few outsiders allowed in. It is definitely the place to go if you are into instagram. We are not. Most people in the pool were filming themselves on their phones rather than swimming. We were not allowed to use a normal camera as it was deemed too intrusive. Rather ironic in view of the fact that most people were videoing everything on their phones. It is also the place to go if you are into Botox and very skimpy swimwear! We are not. Would we return to this hotel? Probably not unless it has a complete refurb. Rumours around are that it will close soon for a complete refurb. If you want real luxury, stay at the Atlantis, the Royal. We had 3 nights there too..fabulous!
Overnattede 2 nætter i november 2023
Svar fra Alyaa Al Bishr den 7. dec. 2023
Dear Robert,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for having chosen Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us. However, I was disappointed to read that your experience was not up to your expectations. Rest assured that I have conveyed your feedback to the respective departments for their continuous improvement and consideration of our guest’s experience. Your feedback is essential in our effort to improve our service standards. Thank you for choosing Burj Al Arab Jumeirah.Kind Regards,Alyaa Al BishrSpecialist Leading Quality Burj Al Arab

10/10 Fremragende

Omar

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing hotel with excellent service. Our stay was beyond expectations. Thanks Jumeirah
Overnattede 1 nat i november 2023
Svar fra Alyaa Al Bishr den 7. dec. 2023
Dear Omar,Greetings from Burj Al Arab!Firstly, I would like to express my sincerest appreciation to you for your kind patronage to Burj Al Arab as your preferred residence during your recent visit to Dubai. I would also like to thank you for having taken the time to leave a review following your stay with us.We are delighted to hear that you had a wonderful experience. Our team takes great pride in providing exceptional service and it is heartwarming to know that our colleagues, exceeded your expectations. I look forward to sharing your kind words with them alongside the whole team, as I am sure it will further encourage them to fulfil our mission to deliver service beyond expectations. Thank you for choosing Burj Al Arab Jumeirah. Kind Regards,Alyaa Al Bishr Specialist Leading QualityBurj Al Arab