Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
Bedømmelse på 10 − Fremragende. 886 af i alt 1002 anmeldelser" "
10 - Fremragende
886
Bedømmelse på 8 − Udmærket. 92 af i alt 1002 anmeldelser" "
8 - Udmærket
92
Bedømmelse på 6 − Okay. 12 af i alt 1002 anmeldelser" "
6 - Okay
12
Bedømmelse på 4 − Dårligt. 8 af i alt 1002 anmeldelser" "
4 - Dårligt
8
Bedømmelse på 2 − Forfærdeligt. 4 af i alt 1002 anmeldelser" "
2 - Forfærdeligt
4
9,8/10
Rengøring
9,8/10
Service og personale
9,8/10
Faciliteter
9,8/10
Overnatningsstedets tilstand og faciliteter
9,2/10
Miljøvenligt
Anmeldelser
10/10 Fremragende
Bente Berg
24. maj 2022
Bente Berg
Overnattede 6 nætter i maj 2022
Svar fra Grosvenor House den 5. okt. 2022
Dear Guest,Thank you for posting your comments on Expedia and it is truly rewarding to know that you very much enjoyed your stay at the Grosvenor House.Your kind words will be shared with the team and we hope to see you again soon for an even better experience.Kind regards,Grosvenor House
10/10 Fremragende
Maj
Rejste med familie
26. apr. 2022
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We are going to come back
This was the best experience ever. The staff was very serviceminded. The breakfast was the best. it was quiet and taxis was avalible all the time.
Maj
Overnattede 5 nætter i april 2022
Svar fra Grosvenor House den 5. okt. 2022
Dear Guest,Thank you for posting your comments on Expedia and it is truly rewarding to know that you very much enjoyed your stay at the Grosvenor House.Your kind words will be shared with the team and we hope to see you again soon for an even better experience.Kind regards,Grosvenor House
10/10 Fremragende
Mille
7. dec. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mille
Overnattede 3 nætter i december 2021
Svar fra GH den 5. okt. 2022
Dear Guest,Thank you for posting your comments on Expedia and it is truly rewarding to know that you very much enjoyed your stay at the Grosvenor House.Your kind words will be shared with the team and we hope to see you again soon for an even better experience.Kind regards,Grosvenor House
10/10 Fremragende
Susanne Linnemann
Rejste med familie
2. jan. 2021
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Susanne Linnemann
Overnattede 5 nætter i december 2020
10/10 Fremragende
Vibeke
15. mar. 2020
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Det var skønt at bo på hotellet igen som lever fuldt op til forventningerne.
Meget venligt og hjælpsomt personale.
Vi brugte mange af faciliteterne på hotellet og spiste på flere af restauranterne samt business loungen.
Vi vender helt sikkert tilbage.
Vibeke
Overnattede 7 nætter i marts 2020
10/10 Fremragende
Verificeret rejsende
7. mar. 2020
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk oplevelse
Fantastisk hotel på alle punker. Lige fra service, til mad, til komfort! Det er helt sikkert et hotel, jeg vil vende tilbage til, og som jeg varmt kan anbefale andre.
Verificeret rejsende
Overnattede 3 nætter i februar 2020
10/10 Fremragende
Verificeret rejsende
13. okt. 2019
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Verificeret rejsende
Overnattede 8 nætter i december 2017
10/10 Fremragende
Jesper
17. feb. 2019
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super fint hotel med service i top!
Hotellet er helt i top. Meget fin balance mellem pris/kvalitet. Eneste lille ting der skal med i betragtningen ift andre, er beliggenheden hvis man ønsker direkte adgang til stranden. Shuttlebusser kører dog hver 15. minut ellers er det 10 min gang.
Jesper
Overnattede 6 nætter i februar 2019
8/10 Udmærket
Anders
17. dec. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Shaded Luxury by the marina
Very upscale hotel for business and luxury vacation in Dubai. Great restaurants and cosy bars overseeing the marina. This is a great location. It is a very expensive place to stay and breakfast was a bit of a chaos - noisy and crowded, but the food was OK. The pool area is a bit of a disappointment. Most of the day you are in shade, but to high building all around.
Anders
Overnattede 5 nætter i november 2018
10/10 Fremragende
Marlene Ploug
22. okt. 2018
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Vi kommer tilbage til det her skønne hotel ;0)
Dubaiklasse, suverænt ophold, vi elsker det her hotel, alt er i top :0)
Service, personale, alt er rent, værelserne suveræne, pool område perfekt, morgenmad(mod betaling) kanon, lobby super flot, alt vand på værelset gratis, alt er perfekt :0).
Marlene Ploug
Overnattede 8 nætter i oktober 2018
10/10 Fremragende
Benjamin, Danmark
18. dec. 2017
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel tæt med en god placering.
Vi boede tæt på både marinaen og stranden, hvilket passede os rigtigt godt. Var lækkert med det tilknyttede søsterhotel på stranden, som gav en ekstra dimension.
Vi ville ihvertfald ikke have valgt anderledes.
Benjamin
Overnattede 8 nætter i december 2017
10/10 Fremragende
Jens
7. aug. 2017
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
5 stjernet luksus
Lækkert hotel. Boede i Tower 2, som er lidt mere roligt en 1 og med udsigt til vandet.
Største pool i tower 1. Shuttle bus til Le Royal Meridien kører hvert kvarter, men ellers ligger det i gåafstand, hvor alle faciliteter kan bruges. Dejligt pool område og strand.
Jens
Overnattede 4 nætter i juli 2017
10/10 Fremragende
Eva
5. mar. 2017
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Rent og meget hjæpsomme god service
Der er 15 min gå tur til strand og man skal køre taxi til alt, men de er billige.
Eva
10/10 Fremragende
Bo
18. feb. 2017
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hotel også til en stor familie.
Virkelig et dejligt hotel, havde booket en 3 værelses lejlighed på 150 kvm. Super venligt personale, med perfekt service. Adgang til søster hotellets faciliteter fungerer godt med direkte adgang til privat strand.
eneste minus er prisen på rødvin…
Bo
10/10 Fremragende
Negar
15. jan. 2017
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Negar
10/10 Fremragende
Joon Ho
25. maj 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent service and very convenient
Joon Ho
Overnattede 3 nætter i maj 2024
10/10 Fremragende
Imtiaz, Boston
17. maj 2024
Imtiaz
Overnattede 5 nætter i maj 2024
Svar fra Grosvenor House, a Luxury Collection Hotel, Dubai den 20. maj 2024
Thank you for your perfect score! We're thrilled to know you had a great experience at our hotel. Your feedback is greatly appreciated, and we hope to welcome you back for another wonderful stay soon.
10/10 Fremragende
Jack
Rejste med partner
10. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel. Maybe the best we have stayed in. The safe are incredible. Everyone one of them has so much time for you. We were her for two nights and this was the first stop on our honeymoon. We mentioned it at check in and the next day they left a mouse cake and a bottle of wine for us. Can’t fault the hotel.
Jack
Overnattede 2 nætter i maj 2024
Svar fra Grosvenor House, a Luxury Collection Hotel, Dubai den 13. maj 2024
Thank you for choosing to celebrate the beginning of your honeymoon with us! We're delighted to hear that your stay was memorable and that our team made you feel special during your time here. It warms our hearts to know that our small gesture of a mouse cake and a bottle of wine added to your joyous occasion.We're thrilled to be considered one of the best hotels you've stayed in. Ensuring our guests feel cared for and valued is our utmost priority, and it's wonderful to know that our efforts made a positive impact on your experience.Thank you for your kind words and for allowing us to be a part of your special celebration. We hope to have the pleasure of welcoming you back for many more happy occasions in the future!
8/10 Udmærket
Giovanni
Rejste med familie
6. maj 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Struttura ben tenuta e in posizione conveniente presso la Marina di Dubai.
Purtroppo la prenotazione includeva un complimentary transport da/per l'aeroporto e non c'era nessun disclaimer che l'offerta non includeva anche l'aeroporto di Abu Dhabi. Credo non ci sia stata abbastanza chiarezza da parte di Expedia, ma l'hotel non ha fatto nulla per rimediare.
Giovanni
Overnattede 3 nætter i april 2024
Svar fra Grosvenor House, a Luxury Collection Hotel, Dubai den 7. maj 2024
Thank you for sharing your feedback with us. We're pleased to hear that you found our property well-maintained and enjoyed its convenient location at Dubai Marina. We apologize for any confusion regarding the complimentary transport offer to/from the airport. We understand the importance of clarity in such matters and will work closely with Expedia to ensure that the terms are clearly communicated to our guests in the future. Your insights are valuable to us, and we hope to have the opportunity to welcome you back for a smoother and more enjoyable experience in the future.
10/10 Fremragende
Murtadha
28. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Murtadha
Svar fra Grosvenor House, a Luxury Collection Hotel, Dubai den 29. apr. 2024
Thank you for your positive feedback! We're thrilled to hear that you had an excellent experience with us. We look forward to welcoming you back on your next visit!
10/10 Fremragende
Murtadha
Rejste med familie
26. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent
Murtadha
Overnattede 14 nætter i april 2024
Svar fra Grosvenor House, a Luxury Collection Hotel, Dubai den 29. apr. 2024
Thank you for your positive feedback! We're thrilled to hear that you had an excellent experience with us. We look forward to welcoming you back on your next visit!
10/10 Fremragende
Mohammad
Rejste med partner
25. apr. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel in the best area of Dubai Marina. Amazing view from our room. Excellent restaurants in the hotel. Very clean, helpful staff. The area around the hotel is super nice to walk and enjoy the marina.
Mohammad
Overnattede 2 nætter i april 2024
Svar fra Grosvenor House, a Luxury Collection Hotel, Dubai den 26. apr. 2024
Thank you so much for your fantastic review! We're delighted to hear that you enjoyed your stay with us at the Grosvenor House.It's wonderful to know that you found our hotel beautiful and that you were able to take in the amazing views from your room. We're thrilled that you enjoyed dining at our excellent restaurants and that you found our hotel to be very clean with helpful staff.Dubai Marina is indeed a stunning area, and we're glad you had the opportunity to explore and enjoy the surroundings during your stay.We appreciate your kind words and hope to have the pleasure of welcoming you back for another memorable stay in the future.
10/10 Fremragende
Jay
Rejste med partner
5. apr. 2024
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
This luxury hotel is situated next to the beautiful Marina Walk. We thoroughly enjoyed our 6-night stay here. The concierge graciously upgraded our one king bedroom to a suite, inclusive of breakfast, afternoon tea, and evening pre-dinner drink options at a very reasonable price. The buffet offered an incredible array of food options, with attentive waiter service. During our visit to Dubai to celebrate our engagement, the hotel surprised us with a thoughtful note and a customized chocolate cake. Our stay was immensely enjoyable and left a lasting impression. Additionally, the hotel provided a complimentary shuttle service to their sister property, Le Royal Meridien, which boasts fantastic resort amenities and complimentary services. We also had the opportunity to reserve a tennis court there.
Jay
Overnattede 6 nætter i marts 2024
Svar fra Grosvenor House, a Luxury Collection Hotel, Dubai den 15. apr. 2024
Thank you for sharing such wonderful review of your stay with us!We're thrilled to hear that you thoroughly enjoyed your 6-night stay and that our team was able to make your engagement celebration even more special with a surprise note and customized chocolate cake.It's fantastic to know that you appreciated the suite upgrade, inclusive amenities, and our extensive buffet offerings. We take great pride in providing attentive service and memorable experiences for our guests, and we're delighted that we could leave a lasting impression on you.We're also pleased to hear that you took advantage of the complimentary shuttle service to Le Royal Meridien and enjoyed their fantastic resort amenities.Congratulations again on your engagement! We hope to have the pleasure of welcoming you back for another memorable stay in the future.
10/10 Fremragende
Sushil
Forretningsrejsende
13. feb. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sushil
Overnattede 1 nat i februar 2024
Svar fra Grosvenor House, a Luxury Collection Hotel, Dubai den 14. feb. 2024
Thank you so much for your outstanding rating of 10/10! We truly appreciate your high praise and are delighted that you had such a fantastic experience with us. We hope to have the pleasure of welcoming you back for another exceptional stay in the future.
10/10 Fremragende
Rick
Forretningsrejsende
9. feb. 2024
Synes godt om: Rengøring, faciliteter
Great hotel, location and staff.
Rick
Overnattede 5 nætter i februar 2024
Svar fra Grosvenor House, a Luxury Collection Hotel, Dubai den 13. feb. 2024
Thank you for your kind words and for choosing to stay with us! We're thrilled to hear that you had a great experience at our hotel and that you found our location convenient and our staff accommodating.We hope to have the pleasure of welcoming you back again soon!
10/10 Fremragende
Amir
6. feb. 2024
Amir
Overnattede 1 nat i januar 2024
Svar fra Grosvenor House Team den 9. feb. 2024
Dear Amir,Thank you for rating us 10 out of 10. We look forward to welcoming you in the futureWarm Regards
10/10 Fremragende
David Wayne
25. jan. 2024
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Great location and staff, would recommend!
David Wayne
Overnattede 7 nætter i januar 2024
Svar fra Grosvenor House Team den 29. jan. 2024
Dear David,Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a 5 out of 5 experience and found our location and staff to be great.Your recommendation means a lot to us, and we're thrilled that you had a positive stay. If there's anything specific you loved about your experience or any suggestions for improvement, please feel free to share.We appreciate your recommendation and look forward to the pleasure of hosting you again in the future. Thank you for choosing us!Best Regards,
10/10 Fremragende
Hassan
18. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hidden Gem
Awesome property and Remarkable service. The best hotel I have ever witnessed. Guest services, Concierge, Laundry, in-room dining and in-room turn down. Diversity at its best, each making their country proud.
Hassan
Overnattede 4 nætter i januar 2024
Svar fra Grosvenor House Team den 22. jan. 2024
Dear Hassan,We are absolutely thrilled to receive your outstanding 10 out of 10 rating for your stay at Grosvenor House, and we sincerely thank you for describing us as a "Hidden Gem." Your high praise for our property and service is incredibly rewarding.It’s wonderful to hear that we stand as the best hotel you have ever experienced. We take great pride in our guest services, concierge, laundry, in-room dining, and turn-down service. Knowing that our team's diversity and dedication made such a positive impact on your visit is a testament to their hard work and commitment.Your acknowledgement of our team's representation of their respective countries and their contribution to our service excellence is especially heartwarming. We will certainly share your kind words with our staff, as it serves as a great motivation and recognition for their efforts.If there are any specific experiences or aspects that stood out during your stay, or if you have any suggestions for how we can make your next visit even more enjoyable, we would be grateful to hear from you.Thank you once again for choosing Grosvenor House, and we eagerly look forward to welcoming you back for another remarkable and memorable stay.Warm regards,
8/10 Udmærket
João
12. jan. 2024
João
Overnattede 5 nætter i januar 2024
Svar fra Grosvenor House Team den 2. feb. 2024
Dear Joao,Thank you very much for your feedback. We look forward to welcoming you in the future.Kind regards
10/10 Fremragende
Amir Mehdi
9. jan. 2024
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amir Mehdi
Overnattede 4 nætter i januar 2024
Svar fra Grosvenor House den 10. jan. 2024
Dear Amir Mehdi,We are absolutely delighted to receive your outstanding 10 out of 10 rating for your recent stay at Grosvenor House. Thank you for taking the time to share this wonderful feedback with us.It's incredibly rewarding to know that we were able to provide an experience that fully met your expectations. Our team is dedicated to ensuring that every guest enjoys a memorable and comfortable stay, and your perfect score is a testament to their hard work and commitment.If there were specific aspects of your stay that you particularly enjoyed or any areas where we could further enhance your experience, we would love to hear from you. Feedback from our guests is invaluable in our continuous effort to provide the best possible service.Thank you once again for choosing Grosvenor House, and we look forward to the opportunity to welcome you back for another exceptional stay.Warm regards,
10/10 Fremragende
fadi
1. jan. 2024
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
fadi
Overnattede 2 nætter i december 2023
Svar fra Grosvenor House Team den 8. jan. 2024
Dear Fadi,We are absolutely delighted to receive your 5 out of 5 rating for your recent stay at Grosvenor House. Your acknowledgment means a great deal to us, and we sincerely thank you for taking the time to share this feedback.It’s incredibly rewarding to know that we were able to provide an experience that fully met your expectations. Our team is dedicated to ensuring that every guest enjoys a memorable and comfortable stay, and your perfect score is a testament to their hard work and commitment.Feedback from our guests is invaluable in our continuous effort to provide the best possible service.Thank you once again for choosing Grosvenor House, and we look forward to the opportunity to welcome you back for another exceptional stay.Warm regards,
10/10 Fremragende
Murtadha
22. dec. 2023
Murtadha
Svar fra Grosvenor House den 28. dec. 2023
Dear Murtadha,We are overjoyed to receive your 5 out of 5 rating for your recent stay at Grosvenor House. Your acknowledgment and time taken to share this feedback are greatly appreciated.It's truly rewarding to know that we were able to provide an experience that met all your expectations. Our team is dedicated to ensuring every guest enjoys a memorable and comfortable stay, and your perfect score is a fantastic affirmation of their efforts.If there were any specific aspects of your stay that you particularly enjoyed or any areas where we could further enhance your experience, we would be grateful for your insights. Feedback from our guests is invaluable in our continuous effort to provide the best possible service.We look forward to welcoming you back to Grosvenor House in the near future for another exceptional visit.Warm regards,
10/10 Fremragende
Murtadha
Rejste med familie, Rejste i en gruppe
22. dec. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Murtadha
Overnattede 6 nætter i december 2023
Svar fra Grosvenor House den 28. dec. 2023
Dear Murtadha,We are overjoyed to receive your 5 out of 5 rating for your recent stay at Grosvenor House. Your acknowledgment and time taken to share this feedback are greatly appreciated.It's truly rewarding to know that we were able to provide an experience that met all your expectations. Our team is dedicated to ensuring every guest enjoys a memorable and comfortable stay, and your perfect score is a fantastic affirmation of their efforts.If there were any specific aspects of your stay that you particularly enjoyed or any areas where we could further enhance your experience, we would be grateful for your insights. Feedback from our guests is invaluable in our continuous effort to provide the best possible service.We look forward to welcoming you back to Grosvenor House in the near future for another exceptional visit.Warm regards,
10/10 Fremragende
Sogol
Rejste med familie
22. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fabulous
Fantastic ! Best service and the beds are amazing.
Sogol
Overnattede 6 nætter i december 2023
Svar fra Grosvenor House Team den 22. dec. 2023
Dear Sogol,Thank you for sharing your fantastic feedback with us! We are thrilled to hear that you had the best service and found our beds amazing during your stay.Your kind words are truly appreciated, and it's wonderful to know that we could contribute to making your experience enjoyable. If there's anything specific you loved about the service or any suggestions for improvement, please feel free to share.We look forward to the pleasure of hosting you again for another fantastic stay. Thank you for choosing us!Best Regards,
10/10 Fremragende
amar
Forretningsrejsende
16. dec. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
amar
Overnattede 3 nætter i december 2023
Svar fra Grosvenor House Team den 22. dec. 2023
Dear Amar,Thank you so much for your perfect rating! We are delighted to hear that you had an exceptional experience during your stay. Your feedback means a lot to us, and we appreciate you taking the time to share your positive thoughts.If there's anything specific you enjoyed or if you have any suggestions on how we can make your next visit even more enjoyable, please feel free to let us know. We value your input and strive to continually exceed your expectations.Once again, thank you for choosing us, and we look forward to the pleasure of hosting you again in the future.Best Regards,
10/10 Fremragende
Sameena
Rejste med partner
4. dec. 2023
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
I always love coming back
Sameena
Overnattede 6 nætter i november 2023
Svar fra Grosvenor House Team den 6. dec. 2023
Dear Sameena,Thank you so much for your excellent 5/5 rating and for your loyalty to Grosvenor House. We are thrilled to know that you always love coming back to us.It's guests like you, who return time and again, that truly make our hotel a special place. Our team is dedicated to providing an exceptional experience, and your continued satisfaction is the best testament to their efforts.We would love to hear if there are any specific aspects of your stays that you particularly enjoy, or if there’s anything we can do to make your future visits even more memorable. Your feedback is invaluable in helping us maintain and improve our high standards.Looking forward to welcoming you back to Grosvenor House soon for yet another wonderful experience.Warm regards,
10/10 Fremragende
Traci
Rejste med partner
25. nov. 2023
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Wonderful location great dining options and amazing service
Traci
Overnattede 2 nætter i november 2023
Svar fra Grosvenor House Team den 1. dec. 2023
Dear Traci,Thank you for taking the time to share your feedback with us! We are thrilled to hear that you had a fantastic experience during your stay and that you found our location wonderful, enjoyed the great dining options, and experienced amazing service.Our team works hard to create memorable experiences for our guests, and it's rewarding to know that we succeeded in making your stay special. Your positive comments will be shared with the entire team, as they serve as motivation to continue delivering exceptional service.If there's anything specific you loved about the dining options or if you have any suggestions for improvement, please feel free to share. We value your input and strive to make each guest's experience even better.Thank you once again for choosing us, and we look forward to welcoming you back in the future!Best Regards,
10/10 Fremragende
Fahed
Forretningsrejsende
19. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
This hotel is amzing.
Spectacular service.
Premium Standard.
I would strongly advise to book the Grosvenor while in Dubai
Fahed
Overnattede 4 nætter i november 2023
Svar fra Grosvenor House Team den 23. nov. 2023
Dear Fahed,We are truly honored to receive your 10 out of 10 rating and read such glowing remarks about your stay at Grosvenor House. Your enthusiastic endorsement is incredibly appreciated.It's wonderful to know that you found the hotel amazing and our service spectacular, meeting a premium standard. Our team strives to provide an experience that is not just satisfactory but memorable, and it's rewarding to hear that we have achieved this for you.Your strong recommendation for others to book Grosvenor House while in Dubai is the highest compliment we can receive. We are deeply committed to maintaining the high level of service and quality that you experienced.Thank you once again for choosing Grosvenor House, and we eagerly look forward to the opportunity to welcome you back for another outstanding stay.Warm regards,
10/10 Fremragende
Andrew, Glasgow
Rejste med partner
15. nov. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is exceptional.
The manager, Sanjeer Sukumar, could not be more helpful and made our stay exceptional.
Andrew
Overnattede 5 nætter i november 2023
Svar fra Grosvenor House Team den 23. nov. 2023
Dear Andrew,Thank you so much for your fantastic 5/5 rating and for taking the time to share your experience at our property. We are overjoyed to hear that you found your stay exceptional.It's particularly gratifying to know that our manager, Sanjeer Sukumar, played a significant role in enhancing your experience. We pride ourselves on our dedicated staff who go above and beyond to ensure our guests have a memorable and enjoyable stay. Your kind words will be passed along to Sanjeer, who will be delighted to know that his efforts were so well received.We are committed to maintaining the high standards that you experienced and look forward to welcoming you back in the future for another exceptional stay.Thank you once again for choosing our hotel, and we wish you all the best until we have the pleasure of serving you again.Warm regards,
10/10 Fremragende
n
Rejste i en gruppe
12. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Grosnevor
Great stay at the gosnevor again
n
Overnattede 5 nætter i november 2023
Svar fra Grosvenor House Team den 13. nov. 2023
Dear Nigel,We are thrilled to receive your 10 out of 10 rating for your recent stay at Grosvenor House. Thank you for taking the time to share such wonderful feedback.Our team is committed to providing an exceptional experience, and your continued satisfaction is the best reward for their efforts.If there's anything specific that made your stay great, or if you have suggestions on how we could make your next visit even more special, we'd love to hear from you.We eagerly look forward to your next visit to Grosvenor House, where we hope to create more memorable experiences for you.Warm regards,
10/10 Fremragende
Steven
Rejste med familie
12. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Steven
Overnattede 1 nat i november 2023
Svar fra Grosvenor House Team den 14. nov. 2023
Dear Steven,We're overjoyed to see your 10 out of 10 rating for Grosvenor House. Thank you for taking the time to share this fantastic feedback.It’s truly rewarding to know that we were able to provide you with an exceptional experience. Our team is dedicated to ensuring that every aspect of our guests' stay is memorable, and your perfect score is a wonderful testament to their hard work.Feedback from our guests is invaluable in our ongoing effort to provide the best service possible.We look forward to the opportunity to welcome you back to Grosvenor House for another outstanding stay.Warm regards,
10/10 Fremragende
Nils
11. nov. 2023
Nils
Overnattede 9 nætter i oktober 2023
Svar fra Grosvenor House Team den 13. nov. 2023
Dear Nils,We are absolutely delighted to receive your 10 out of 10 rating for Grosvenor House. Thank you for taking a moment to share this wonderful feedback.It's incredibly gratifying to know that your experience with us was so positive. Our team works hard to ensure each guest has a memorable stay, and your high score is a fantastic acknowledgment of their efforts.If there were any particular highlights of your stay or areas where you feel we could improve, we would be grateful to hear from you. Your insights are invaluable in helping us enhance our service.We hope to have the pleasure of welcoming you back to Grosvenor House in the near future for another excellent visit.Warm regards,
10/10 Fremragende
torben
Forretningsrejsende
5. nov. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
torben
Overnattede 4 nætter i oktober 2023
Svar fra Grosvenor House Team den 6. nov. 2023
Dear Torben,We are absolutely delighted to receive your 10 out of 10 rating on Hotels.com for your stay at Grosvenor House, a Luxury Collection. Thank you so much for taking the time to share this fantastic feedback!It’s incredibly rewarding to know that we were able to provide an experience that met all your expectations. Our team is dedicated to ensuring every guest enjoys a memorable stay, and your high praise is a wonderful affirmation of our efforts.We look forward to the pleasure of welcoming you back to Grosvenor House in the future for another perfect stay.Warm regards,
10/10 Fremragende
Matt
30. okt. 2023
Matt
Overnattede 7 nætter i oktober 2023
Svar fra Grosvenor House Team den 1. nov. 2023
Dear Matt,Thank you for the outstanding 10 out of 10 rating on Hotels.com! It is truly rewarding to know that we have met and exceeded your expectations, and we are grateful for your high praise. Our team is dedicated to providing outstanding service and ensuring every guest has a memorable stay. Your positive feedback means the world to us, and we look forward to welcoming you back in the future.
10/10 Fremragende
S
Forretningsrejsende
29. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Grosvenor
Fabulous hotel with fabulous service - now moved to Dukes on the Palms and wish I had stayed
S
Overnattede 8 nætter i oktober 2023
Svar fra Grosvenor House Team den 30. okt. 2023
Dear S,Thank you so much for sharing your fabulous experience at Grosvenor House. We are overjoyed to know that you enjoyed your time with us and felt well taken care of by our team.It is truly heartening to hear such positive feedback, and we are humbled that you hold Grosvenor House in such high regard.Our doors are always open, and should your travels bring you back, we would be more than happy to welcome you once again.Thank you for choosing Grosvenor House, and we send our best wishes for the remainder of your trip.Warm regards,
10/10 Fremragende
JARRID
29. okt. 2023
JARRID
Overnattede 1 nat i oktober 2023
Svar fra Grosvenor House Team den 23. nov. 2023
Dear Jarrid,We are delighted to receive your 5/5 rating and truly appreciate you taking the time to share this feedback.Your high score is a testament to the efforts of our team, and it's incredibly rewarding to know that we met your expectations. If there were specific aspects of your stay that stood out or any areas where you think we could further improve, we would love to hear from you. Your insights are invaluable in helping us enhance our guest experience.We look forward to the opportunity to welcome you back for another exceptional stay in the future.Warm regards,
10/10 Fremragende
Tanuja
27. okt. 2023
Tanuja
Overnattede 6 nætter i oktober 2023
Svar fra Grosvenor House Team den 30. okt. 2023
Dear Tanuja,We are overjoyed to receive your outstanding 10 out of 10 review! Thank you so much for taking the time to share your positive experience at Grosvenor House.Our team works hard to ensure each guest has a memorable and enjoyable stay, and it is truly rewarding to know that we were able to meet and exceed your expectations.Thank you once again for choosing Grosvenor House, and we eagerly look forward to the opportunity of welcoming you back soon.Warmest regards,
10/10 Fremragende
Mark
Rejste med familie
25. okt. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing hotel. Staff, faciltities, food - all great.
The only downside to this property is the amount of people putting towels on loungers to reserve them, at the pool area, then leaving the pool for hours at a time.
The pool staff try their best to stop this but the practice persists. Extremely selfish behaviour that could do with being rectified, asap.
Mark
Overnattede 6 nætter i oktober 2023
Svar fra Grosvenor House Team den 30. okt. 2023
Dear Mark,We are incredibly grateful for your positive words and delighted to know that you had an amazing experience at Grosvenor House. It’s wonderful to hear that our staff, facilities, and food all met your expectations.However, we sincerely apologize for the inconvenience you faced regarding the loungers at our pool area. We understand how frustrating this can be, and we appreciate you bringing this to our attention. Your comfort and satisfaction are of the utmost importance to us, and we are committed to making the necessary improvements. Thank you once again for choosing Grosvenor House, and we hope to welcome you back soon for an even better experience.Warm regards,
10/10 Fremragende
Sameena
Rejste med partner
24. okt. 2023
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The best hotel to stay in . I stay here most times now very good location
Sameena
Overnattede 9 nætter i oktober 2023
Svar fra Grosvenor House Team den 25. okt. 2023
Dear Sameena,Thank you for awarding us a perfect 5 out of 5 rating and for your loyalty in choosing our hotel for your stays. We greatly appreciate your feedback.We're thrilled to hear that you consider us the best hotel to stay in and that you find our location very convenient. Your kind words encourage us to continue providing excellent service and a great experience for our guests.It's always a pleasure to welcome you back, and we look forward to your future visits. If there's anything specific you'd like during your stays, please don't hesitate to let us know. Your satisfaction is our top priority.Warm regards,
10/10 Fremragende
Dmitry, Dubai
22. okt. 2023
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dmitry
Overnattede 1 nat i oktober 2023
Svar fra Grosvenor House Team den 23. okt. 2023
Dear Dimitry,Thank you for rating your recent experience with us as a perfect 5 out of 5. We truly appreciate your feedback.Your top score indicates a highly satisfactory stay, and we're thrilled to have met your expectations. We aim to provide the best possible experience for our guests, and your rating reflects our commitment to excellence.We look forward to the pleasure of welcoming you back in the future. If you have any specific requests or preferences for your next visit, please do not hesitate to let us know. Your satisfaction is our top priority.Warm regards,