Dear Heidi, Thank you very much for taking your time to share your feedback following your recent stay with us.We are very sorry if you felt we did not live up to your expectations and rest assured that your comments were shared with the relevant parties for necessary corrective measuresKind regards, Rachid Bakas Hotel Manager

Dear Nayyer, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, Peter Plejic, Operational Excellence Manager

Dear Mr Martin, in the beginning, allow me to apologize for replying in English. Thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, Peter Plejic, Operational Excellence Manager

Dear Mr. Jan, in the beginning, allow me to apologize for replying back in English. Thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, Peter Plejic, Operational Excellence Manage

Dear valued guest, in the beginning, allow me to apologize for replying back in English. Thank you very much for your positive review and rating. We are glad you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, Peter Plejic, Operational Excellence Manage

Dear valued guest, At the beginning, allow me to apologize for replying back in English. It was a pleasure hosting you at our beautiful resort. Thank you for your positive review. We are glad you enjoyed your stay with us and we are definitely looking forward to welcoming you soon again. Thank you again and kind regards, Peter Plejic Operational Excellence Manager

Dear Guest, Thank you for your great review and for choosing Anantara Dubai The Palm Resort & Spa! Best regards, K'Lee

Dear Charlotte of Peter, Thank you for leaving us a 5 star review. I am pleased you loved our location. Kind regards, K'Lee

Dear Mr William, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again.

Dear Mr Jack, thank you very much for your positive rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again.

Dear Manal, thank you for your detailed feedback. We are glad you had the chance to experience both the Residence and the Lagoon room, finding each with its unique charm. It is delightful to know you enjoyed the amenities, room service, and the super nice Spa experience. We appreciate your recommendations for the Turkish hamam and the pomelo salad in Mekong. Your feedback on customer service is noted, and we will work on improving response times. We are thrilled to hear that Tommy, Baifern, and the team made your experience special. We look forward to welcoming you back.

Dear Tariw, thank you very much for your positive rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again.

Dear Tariw, thank you very much for your positive rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again.

Dear Mr Bernard, thank you very much for your positive rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again.

Dear Mr Ramez, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again.

Dear Sam, thank you for sharing your experience. We apologize for the initial hiccup with the room not being ready, but we are delighted to hear that our team resolved it by providing a family room. We are glad you had a great time, and your son enjoyed having his own room and tent. We appreciate your understanding and hope to welcome you back for another wonderful stay.

Dear Jerome, thank you very much for your positive rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, James Hewitson - Cluster General Manager

Dear Guest, thank you very much for your positive rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again.

Dear Guest, thank you very much for your positive rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again.

Dear Jessika, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again.

Dear Ahmad,Thank you for your positive rating!Best regards, James Hewitson - Cluster General Manager

Dear Mohamed,Thank you for your positive rating!Best regards, James Hewitson - Cluster General Manager

Dear Mr Enrico, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again.

Dear Mr Sultan, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again.

Dear Mr Mohamed, thank you for sharing your feedback with us. We apologise for any inconvenience caused by the condition of the mattress and sofas. Your comfort is our priority, and we take your comments seriously. We will address this matter immediately to ensure a better experience for our future guests.

Dear Mr Fadi, thank you for your feedback! We are glad to hear that you enjoyed our excellent facilities and breakfast buffet. We appreciate your insights regarding the rooms and will take them into consideration for future improvements. Our team will also look into the noise issue to ensure a more peaceful stay for our guests. While we apologise for any oversights in the welcome amenities, we are glad you found our dining options excellent. We look forward to welcoming you back for another enjoyable experience with us.

Dear Ms Fatima, thank you very much for your review and rating. We are delighted you visited our resort, however, it is sad to know you left unsatisfied. Please rest assured that your feedback was taken into consideration, and it will be addressed accordingly. Nonetheless, we still hope you have some fond memories of our beautiful resort and we are hoping to welcome you back soon again. Best regards, James Hewitson - Cluster General Manager

Dear jin sung, thank you very much for your positive rating. We would be pleased to welcome you back soon again. Thank you again and kind regards, James Hewitson - Cluster General Manager

Dear Mr Abdullah, thank you very much for your positive rating. We would be pleased to welcome you back soon again. Thank you again and kind regards, James Hewitson - Cluster General Manager

Dear Mr Andrew, thank you very much for your positive rating. We would be pleased to welcome you back soon again. Thank you again and kind regards, James Hewitson - Cluster General Manager

Dear Hoiyan, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, James Hewitson - Cluster General Manager

Dear sung hye, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, James Hewitson - Cluster General Manager

Dear Milan, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, James Hewitson - Cluster General Manager

Dear Noriko, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, James Hewitson - Cluster General Manager

Dear W Y Christina, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, James Hewitson - Cluster General Manager

Dear Vicky, thank you for taking the time to share your feedback regarding your recent stay in our overwater villa. We are glad to hear that overall you found the room to be amazing, and we appreciate your compliments about our service and the care provided by BoBo. However, we apologize for any inconvenience you experienced regarding the privacy of your balcony and bath window. We understand that privacy is an important aspect of a comfortable stay, and we will definitely take your feedback into consideration to improve in this area. We are delighted that you enjoyed the breathtaking view of the fishes through the floor window. It is truly a unique experience to witness the underwater world from the comfort of your villa. However, we understand that the storm on your second night caused some concerns. Rest assured, the safety and well-being of our guests are of utmost importance to us. We will review and address any necessary measures to ensure a sense of security during such weather conditions. We are sorry to hear that you found the food to be expensive. We continuously strive to provide a variety of culinary options that cater to different tastes and preferences, and we appreciate your feedback on this matter. We will take it into consideration as we review our pricing structure to ensure that it aligns with our guests' expectations. Thank you for your compliments on the impeccable service and cleanliness. We take great pride in maintaining high standards in these areas, and we are thrilled that it was evident during your stay. Once again, we sincerely apologise for any inconveniences you encountered, and we appreciate your valuable feedback. We are grateful for your kind words about our service and the overall experience. Should you decide to stay with us again in the future, we will make every effort to ensure that your next visit exceeds your expectations in every way.

Dear Mr Tolliver, thank you so much for taking the time to share your wonderful experience at our resort. We are absolutely thrilled to hear that you had an incredible stay and that our team members exceeded your expectations in all aspects. We are delighted that you highly recommend staying in the lagoon access rooms. It is fantastic to hear that you had a fantastic dinner at Bushman's Restaurants and Bar. We are also glad you found the cocktails to be great—they are carefully crafted to complement the dining experience. We are happy to know that you enjoyed the daily breakfast at our buffet. We strive to provide a wide variety of delicious options to start your day off right, and we are glad that it met your expectations. Thank you for your kind words about our beautiful resort and great amenities. We continuously work hard to create a welcoming and luxurious environment for our guests, and it is wonderful to hear that you found it to be so. Your satisfaction is our greatest reward. We appreciate your loyalty and are thrilled to hear that you will be returning to our resort. We would be delighted to welcome you back, and we will ensure that you have another fantastic stay in a lagoon access room. Please feel free to reach out to us directly when you plan your next visit, and we will take care of all the details. Once again, thank you for your recommendation and for choosing our resort. We look forward to the pleasure of hosting you again soon.

Dear Binh, thank you very much for your positive review and rating. We are delighted you enjoyed your stay with us, and we would be pleased to welcome you back soon again. Thank you again and kind regards, James Hewitson - Cluster General Manager