Kære KeldVi takker mange gange for anmeldelsen af dit ophold på ibis DinantDet glæder os meget i følte jer vel behandlet af vores personale på hotellet. Det er muligt at booke forskellige typer værelser. så skulle I ønske et andet værelse, er i altid meget velkomne til at henvende jer i receptionen for en opgradering.Det vil naturligvis altid være en fornøjelse at byde jer velkommen igen.Cyrielle GRECK, General Manager

Kære Thomas.Vi takker mange gange for den utroligt fine anmeldelse,De har givet af Deres ophold på ibis Dinant.Vi er glade for at høre, at du nød dit ophold her på ibis Dinant og at servicen var tilfredsstillende.Vi håber at kunne byde dig velkommen en anden gang.Eloise HelleputteFront Office Manager

Dear Allan, We appreciate receiving your opinion concerning your recent stay at Hotel ibis Dinant. It is always a pleasure to receive positive feedback from our guests and we are glad that our location and installations met your expectation. We have noted your comments regarding check-in and the key card and will be addressing this issue to improve the quality of our service. We hope to welcome you back. Best wishes, Cindy Denoo, General Manager

Dear Naomi, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that you enjoyed the prime location of our hotel, with its convenient proximity to the town's attractions and the array of local dining options. Your appreciation for the variety of drinks at our bar and our verdant veranda with picturesque river views is much appreciated.However, we regret that the absence of in-room tea and coffee facilities did not meet your expectations. While we strive to provide essential amenities in line with ibis standards, we understand the comfort that these provisions can offer. We would like to highlight that hot and cold beverages are indeed available around the clock at our bar for our guests' convenience.It is reassuring to know that our efforts in maintaining room cleanliness and providing a satisfactory variety of room amenities have not gone unnoticed. Your kind words about our breakfast selection also reflect our commitment to offering a pleasant dining experience. While we take note of your sentiments regarding hotel condition and service, please rest assured that our team continuously endeavors to deliver a high standard of guest satisfaction.We hope to welcome you back. Best wishes,Gregory SEE-CHIM, AFO Manager

Dear Paul,Thank you for such a great review.It's heartwarming to learn that our staff made a positive impact on your stay, and that you enjoyed the unique charm of our bar. We're also thrilled that the breakfast was to your satisfaction, showcasing our commitment to providing a diverse and fulfilling start to the day.We appreciate your observation regarding the hotel's condition and would like to assure you that we continuously strive to maintain our facilities to offer a comfortable experience for all our guests. Maintaining the heritage of ibis Dinant, we blend modern amenities with the timeless allure of our beloved city.Your compliments on room cleanliness are particularly gratifying, as we pride ourselves on upholding the highest standards of hygiene and comfort for our valued guests. Thank you for acknowledging the efforts of our housekeeping team.We look forward to a return visit from you in the future.Best wishes,Degives Véronique, Manager

Dear Russell,Thank you for such a positive review.It is gratifying to hear that you enjoyed our prime location and found our staff to be friendly and helpful. Our team at ibis Dinant takes pride in making our guests' stays as pleasant as possible, and we're thrilled that you would recommend us. It's also wonderful to know that the cleanliness of your room and the overall condition of our hotel met your expectations, as we strive to maintain a high standard in every aspect of our service. We believe that our room amenities contribute significantly to the comfort and convenience of our guests, and we're pleased to see that they were to your satisfaction.It would be our pleasure to have you return on another occasion. Very best wishes,Degives Véronique, Manager

Dear Kathryn,Thanks for taking the time to review your stay at our hotel.We appreciate your highlight of our prime location and your recognition of our high standards as well as our team's excellent service. We do our best to keep our prices competitive and feel that they reflect the quality we provide, nevertheless, we have noted your comment.It would be a pleasure to welcome you again. Best regards,Cyrielle GRECK, General Manager

Chère Yesim,Merci d'avoir partagé votre expérience chez nous.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous serions ravis de vous recevoir à nouveau.Bien à vous,Eloise Helleputte, FOM Manager

Dear Leander, Thank you for this feedback concerning your recent visit.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to seeing you again in the future.Kind regards,Eloise Helleputte, FOM Manager

Dear Varsha, Thank you for reviewing your stay with us.We're glad to know that you found the cleanliness and condition of our hotel to be satisfactory. Our team strives to maintain high standards and it's rewarding to see these efforts acknowledged. Regarding the absence of in-room coffee or tea machines, we understand that this can be an important amenity for some of our guests. However, we do offer a variety of hot and cold beverages available 24/7 at our bar for your convenience. Concerning the smell you mentioned, we take such reports seriously as the comfort and safety of our guests are our top priorities. Our heating systems are regularly checked and maintained; however, we will investigate this further to ensure that all is in order.It would be a pleasure to have you return. Best wishes,Eloise Helleputte, FOM Manager

Chère Chantal,Merci pour cette excellente appréciation.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous serions ravis de vous revoir parmi nous. Bien à vous,Cyrielle GRECK, General Manager

Dear Andrea,Thank you so much for your positive feedback following your stay.We're pleased that you had a pleasant stay with us and appreciated our high standards.We hope we have the pleasure of seeing you on future occasions. Best regards,Cyrielle GRECK, General Manager

Dear Allison, Thank you for taking the time to share your review with us.We're delighted to hear that you found tranquility in our location and that the complimentary parking was convenient for your stay. It's wonderful to know that the cleanliness and comfort of our rooms met your expectations, and that the view, despite being of the road, provided a peaceful ambiance. We're glad that our efforts to maintain a serene environment contributed to a positive experience for you.We look forward to welcoming you back on a future visit.Kind regards,Cyrielle GRECK, General Manager

Cher Hôte,Merci pour votre commentaire très positif.Nous sommes ravis de lire que vous avez apprécié notre emplacement, la literie confortable et le choix varié de notre petit-déjeuner. Nous nous efforçons de proposer un séjour agréable et abordable pour nos clients, et il est toujours gratifiant de recevoir des retours positifs.Au plaisir de vous accueillir de nouveau bientôt,Cyrielle GRECK, General Manager

Cher Jean Philippe,Nous vous sommes reconnaissants d'avoir pris le temps de partager votre expérience.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir le plaisir de vous accueillir de nouveau.Bien à vous,Cyrielle GRECK, General Manager

Dear Joel,Thank you for your kind review.We are glad to hear that you found our rooms clean, spacious, and our staff friendly and helpful. Our location along the river is indeed a highlight, and we hope you'll have the opportunity to explore the local surroundings more during your next visit.We appreciate your loyalty to the ibis brand and are happy that our hotel met your expectations, just like the other ibis hotels you have stayed at. We continuously strive to provide a comfortable and enjoyable stay for all our guests.We all look forward to the pleasure of seeing you again in the future. Kind regards,Cyrielle GRECK, General Manager

Beste Peter,Bedankt voor uw feedback.We zijn blij om te horen dat u ons uitgebreide en goed verzorgde ontbijt heeft gewaardeerd.We begrijpen uw opmerkingen over de kamerfaciliteiten. Onze kamers zijn uitgerust met één stopcontact bij het bureau en een extra stopcontact in de badkamer. Voor extra stopcontacten kunt u altijd bij de receptie terecht. Helaas bieden we geen koelkastjes of koffie- en theefaciliteiten op de kamer, maar onze bar is 24 uur per dag geopend voor warme en koude dranken. Wat betreft de airconditioning, deze kan individueel geregeld worden en we hebben ook extra ventilatoren beschikbaar bij de receptie. Onze excuses als u hier niet voldoende van heeft gevoeld. Wat betreft de handdoeken, we voorzien standaard één handdoek per persoon en één badmat, maar extra handdoeken kunnen op verzoek bij de receptie worden verkregen.Vriendelijke groeten,Eloise HelleputteFront Office Manager

Dear Andrew,Thank you for this great review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again in the future.Best wishes,Eloise HelleputteFront Office Manager

Dear Anthony,Thank you for this positive feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back in the future.Best wishes,Cyrielle GRECKGeneral Manager