The hotel staff were absolutely lovely, happy to help store our bags when we arrived too early to check in, booked us tickets to see the opera in the local castle. Breakfast has a wide range of continental and cooked foods which all tasted amazing. Food and drink from the pool bar is charged to the room which makes things easier. The pool is not supervised and is for age 14+ so it meant no young children screaming or splashing around near us which was a nice surprise. Our room was one of the older style ones which was comfortable but we would have preferred one which has been done up. Each room has a balcony, ours had a lovely Mountain View so used it every night. The only downside of the hotel was the location, about 15min walk into the town which isn’t so bad but is it quite a long uphill walk from the hotel to the station. Hotels.com said that the hotel offers a transfer service from the airport which we planned to use until we tried to book it and the hotel told us all it is is that they will book us a €80 taxi so not the free service we assumed. Ended up using public transport which was tons cheaper. We found ferry to be the best way to travel round the lake.