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Anmeldelser af Maison Aurelia Sanur, Bali - By Preference

4.5 out of 5
Maison Aurelia Sanur, Bali - By Preference
Jalan Danau Tamblingan, Sanur, Denpasar

Anmeldelser

9,6

Enestående

Bedømmelse på 10 − Fremragende. 58 af i alt 73 anmeldelser" "
Bedømmelse på 8 − Udmærket. 11 af i alt 73 anmeldelser" "
Bedømmelse på 6 − Okay. 3 af i alt 73 anmeldelser" "
Bedømmelse på 4 − Dårligt. 1 af i alt 73 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 73 anmeldelser" "

9,8/10

Rengøring

9,8/10

Service og personale

9,2/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,2/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Karina Bøttcher

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk hotel!
Super lækkert hotel! Vi var en familie på 4 - forældre og to voksne børn. Vi havde en suite. Fantastiske senge - vi sov vidunderligt. Alt er rent og personalet meget venligt. Kan klart anbefales!
Overnattede 2 nætter i marts 2023
Svar fra Pauline Mottoulle den 8. apr. 2023
Dear Karina BottcherOm Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you for having taken the time to review your recent stay with us. There is nothing more satisfying than knowing that we were able to take care of you well and leave you with such a memorable impression.We look forward to sharing your feedback with the team who will be delighted to hear your comments.Once again thank you so much.We hope to welcome you back to Maison Aurelia Sanur soon. With my best regards, Pauline MottoulleGeneral Manager

8/10 Udmærket

Jack

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt Hotel
Super

10/10 Fremragende

Sidsel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skønt nyt hotel med hjælpsomt og sødt personale
Fantastisk personale, søde og meget hjælpsomme og søde ift at være rejsende med barn. Værelset skønt, dejligt med aftenopredning med vand, chokolade og rene håndklæder. Morgenmad vælges og lækker, god kaffe

10/10 Fremragende

Stephan

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fijn hotel, geweldige bedden en alles keurig schoon.
Overnattede 3 nætter i april 2024
Svar fra Pauline Mottoulle den 7. maj 2024
Dear Stephan,Om Swastiastu, warmest greetings from Maison Aurelia Sanur.We thank you very much for taking the time to post a review further to your recent stay with us.We are thrilled to learn that you’ve enjoyed our comfortable beds. Knowing our cleanliness standards have met your expectations is highly rewarding for the entire team.We truly hope to have the pleasure to welcome you back soon to Maison Aurelia and enjoy a new experience with us. Best regards, Pauline MottoulleGeneral Manager

4/10 Dårligt

Matthew, Monett

Overnattede 4 nætter i april 2024
Svar fra Pauline Mottoulle den 22. maj 2024
Dear Matthew,Om Swastiastu, warmest greetings from Maison Aurelia Sanur.Thank you for taking the time to write a review on your recent stay with us.At the same time I would like to hear the details about your stay in order to provide you with better service.The whole team and I would like to wish you safe travels, in the hope of welcoming you back to Maison Aurelia Sanur soon. Kind Regards,Pauline MottoulleGeneral Manager

10/10 Fremragende

Gladys

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Staffs were super attentive and professional ..Facilities were amazing, very confortable bed, clean and modern room. The breakfast was one of the best I have eaten in Bali and Aussie. The only issue was the live music accross the road. ( luckily the music stopped just before 10.30 ish)
Overnattede 2 nætter i april 2024
Svar fra Pauline Mottoulle den 16. apr. 2024
Dear Gladys,Om Swastiastu, warmest greetings from Maison Aurelia Sanur.Thank you very much for your preference in selecting our hotel as your staying destination and for taking the time to share your recent stay experience with us.We're delighted to hear that you found your room at Maison Aurelia to be perfect and comfortable. Maintaining a high standard of cleanliness and comfort for our guests is one of our top priorities.Nevertheless, we are sorry to learn that the live music in the bar next door has bothered you while staying with us.I have shared your kind words and beautiful compliments with all the staff. It is always gratifying to know that we have succeeded in satisfying our guests.We truly hope to have the pleasure to welcome you back soon to Maison Aurelia Sanur.Best regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

Daniel Logue

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel. Staff couldnt have been any better.
Overnattede 5 nætter i marts 2024
Svar fra Pauline Mottoulle den 1. apr. 2024
Dear Daniel LogueOm Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.I have shared your kind words and beautiful compliments with all the staff. It is always gratifying to know that we have succeeded in satisfying our guests.The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future. Best regards, Pauline Mottoulle General Manager

10/10 Fremragende

Joe

Overnattede 1 nat i marts 2024
Svar fra Pauline Mottoulle den 21. apr. 2024
Dear Joe,Om Swastiastu, Warmest greeting from Maison Aurelia Sanur.Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community. It is wonderful to know that you have enjoyed your time with us in Bali and that we succeeded in making your stay a memorable one. Your satisfaction is our greatest gift.The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future. Warm regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
very nice place
Overnattede 7 nætter i marts 2024
Svar fra Pauline Mottoulle den 30. mar. 2024
Dear David,Om Swastiastu, warmest greetings from Maison Aurelia Sanur.Thank you very much for your preference in selecting our hotel as your staying destination and for taking the time to share your recent stay experience with us.It is wonderful to know that you have enjoyed your time with us in Bali and that we succeeded in making your stay a memorable one. Your satisfaction is our greatest gift.The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future. Kind regards, Pauline Mottoulle General Manager

10/10 Fremragende

sora

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, walkable distance to all, kind staff, good amenities, etc. Only down side is the small swimming pool and gym in renovation.
Overnattede 2 nætter i december 2023
Svar fra Pauline Mottoulle den 20. dec. 2023
Dear SoraOm Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.We are pleased to read that you enjoyed our central location, room amenities and our staff friendliness.The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future. Best regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

Hayley

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was beautiful, clean and tidy. Beds are very comfortable. Service was brilliant staff are so helpful and friendly and nothing was too much trouble for them. Pool was lovely and day beds to relax to top off any long days out and about. Hotel was a short walk to the beach and lots of bars to choose from overlooking the beach. Lots of shops and restaurants as you walk outside. Food at the hotel was delicious.
Overnattede 4 nætter i december 2023
Svar fra Pauline Mottoulle den 18. dec. 2023
Dear HayleyOm Swastiastu, warmest greetings from Maison Aurelia Sanur.Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.We are pleased to read that you enjoyed our staff friendliness, the comfort of our beds as well as our central location. Your satisfaction is our greatest gift. Your feedback will be shared with our team. We would be very pleased to welcome you back to Maison Aurelia in the near future. Warm regards,Pauline MottoulleGeneral Manager

6/10 Okay

juyun

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
위치는 매우 좋았고 직원들 서비스도 좋았다. 하지만 쇼파는 얼룩이 많았고 욕실 샤워부스에는 연식이 느껴질만큼 타일에 때가 많았다. 커넥팅룸으로 4인 가족이 사용하기는 좋은 크기라 만족했다.
Overnattede 4 nætter i december 2023
Svar fra Pauline Mottoulle den 13. dec. 2023
Dear juyunOm Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you very much for taking the time to review your last visit among us. We are pleased to learn that you liked our hotel location and our attentive staff.Nevertheless, I truly apologize for the inconvenience with the cleanliness in the bathroom and also about the stains in the sofa. We have looked into those topics and, of course, have also addressed your concerns to the respective departments to ensure improvement is made forthwith. We hope to have the pleasure to welcome you back soon to Maison Aurelia and enjoy a new experience with us. Best regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

JONGWON

Overnattede 2 nætter i november 2023
Svar fra Pauline Mottoulle den 16. dec. 2023
DearJongwon,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.It is wonderful to know that you have enjoyed your time with us in Bali and that we succeeded in making your stay a memorable one. Your satisfaction is our greatest gift.The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future. Kind regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

DaeHeon

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good place
It was great to stay here. So kind staff, good location. I still remember the big smile of front door staff. Spa was also good and reasonable price.
Overnattede 5 nætter i oktober 2023
Svar fra Pauline Mottoulle den 4. nov. 2023
Dear DaeHeon,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.I have shared your kind words and beautiful compliments with all the staff. It is always gratifying to know that we have succeeded in satisfying our guests.The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future. Kind regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

Jimmy

Synes godt om: Rengøring, service og personale
We stayed in one of the suites. It's about a 7-8 minute walk to the beach. Apart from a few minor cosmetic/wear and tear issues, it was a really comfortable stay. The staff were incredibly friendly and helpful. The onsite spa/massage treatment, whilst a bit more expensive than some of the services u can get on the street was very good and much more private and serene than those road side parlours. I wouldn't bother about having dinner at the restaurant.. wasn't crazy expensive but the food was very hit and miss, for example their duck confit was as tough as leather, some of the seasoning was just off (too salty, not salty enough etc).. there is much better food for better prices if you just walk a few minutes away. But otherwise, the hotel was really really lovely and I'd be very glad to come back to stay.
Overnattede 7 nætter i september 2023
Svar fra Pauline Mottoulle den 30. okt. 2023
Dear Jimmy,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to express your feelings following your recent stay among us. Your feedback is much appreciated. We are pleased to read that you’ve enjoyed our central location and our attentive staff.Nevertheless, I truly apologize for the inconvenience the food hasn’t met your expectations. Your comments will be discussed with our restaurant manager, in order to avoid such situations in the future. We would be very pleased to welcome you back to Maison Aurelia in the near future.Best regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

Cheng Yi Samantha

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the service, didn't have to wait 5 minutes for anything - instant assistance whenever we needed! Thank you! We stayed 5 nights
Svar fra Pauline Mottoulle den 28. okt. 2023
Dear Cheng Yi Samantha,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.It is wonderful to know that you have enjoyed your time with us in Bali and that we succeeded in making your stay a memorable one. Your satisfaction is our greatest gift.The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future. Kind regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

Michel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pas de commentaire
Overnattede 1 nat i oktober 2023
Svar fra Pauline Mottoulle den 28. okt. 2023
Dear Michel,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future. Kind regards, Pauline MottoulleGeneral Manager

8/10 Udmærket

Sabine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i oktober 2023
Svar fra Pauline Mottoulle den 18. okt. 2023
Dear Sabine,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future. Kind regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

martin

Overnattede 3 nætter i oktober 2023
Svar fra Pauline Mottoulle den 18. okt. 2023
Dear Martin,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future. Kind regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

jiyoung

Overnattede 8 nætter i september 2023
Svar fra Pauline Mottoulle den 18. okt. 2023
Dear jiyoung,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you for having taken the time to review your recent stay with us. There is nothing more satisfying than knowing that we were able to take care of you well and leave you with such a memorable impression.The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future. With my best regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

Yvonne

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was an amazing property to stay at, great rooms, the comfiest beds, great facilities & location and the staff were so great & helpful! We had the Magnolia Suite with 2 teens & there was plenty of room for us all. There are lots of good restaurants, spas, shops close by & it’s a quick ride to either end of Sanur & not far to the beach. We thoroughly enjoyed our stay here & wish we had actually booked a longer stay as we all live for so much! It was the highlight of our whole Bali holiday. We will definitely be back!
Svar fra Pauline Mottoulle den 10. okt. 2023
Dear Yvonne,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.It is wonderful to know that you have enjoyed your time with us in Bali and that we succeeded in making your stay a memorable one. Your satisfaction is our greatest gift.We look forward to sharing your feedback with the team who will be delighted to hear your comments.We hope to welcome you back to Maison Aurelia Sanur soon. With my best regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

Athena

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best stay in Bali by far. Convenient location. Excellent and friendly staff. We ate at the restaurant every day.
Overnattede 5 nætter i september 2023
Svar fra Pauline Mottoulle den 20. sep. 2023
Dear Athena,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you for having taken the time to review your recent stay with us. There is nothing more satisfying than knowing that we were able to take care of you well and leave you with such a memorable impression.We look forward to sharing your feedback with the team who will be delighted to hear your comments.Once again thank you so much.We hope to welcome you back to Maison Aurelia Sanur soon. With my best regards, Pauline MottoulleGeneral Manager

8/10 Udmærket

Lindsay

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
enjoyed our stay again at this hotel, it is however becoming increasingly expensive and will need to look elsewhere in future which is disappointing as the hotel is comfortable and the staff are great.
Overnattede 5 nætter i september 2023
Svar fra Pauline Mottoulle den 26. sep. 2023
Dear Lindsay, Thank you very much for your kind feedback. I am delighted to read that you enjoyed your last visit with us, especially the comfort of our rooms and our team. Your satisfaction is our greatest reward. Our prices are following a dynamic strategy based on our occupancy as well as the time of the year. We strive to offer our guests a consistent level of service that keeps evolving and perfecting. Therefore, we are saddened to read that it remained unnoticed and expensive to you. We hope to welcome you back to Maison Aurelia for your next trip to Sanur. With my kind regards, Pauline MottoulleGeneral Manager

6/10 Okay

UK YOUNG

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
방도 깔끔하고 숙소 위치는 너무 좋았습니다. 다만 늦게까지 들려오는 시끄러운 음악괴 소리들은 편안한 휴식과 잠에 방해가 되었습니다. 열한시 이전에 잠이 들기 원하다면 추천하지 못할 숙소입니다.
Overnattede 3 nætter i august 2023
Svar fra Pauline Mottoulle den 1. sep. 2023
Dear Uk Young,Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.We are pleased to read that you enjoyed our central location and the comfort of our rooms. Your feedback will be shared with our teams. Nevertheless, we are sorry to learn that the live music in the bar next door has bothered you while staying with us. Regarding the early music in our restaurant, we’ve already shared this matter with the restaurant team to avoid such situations in the future. We sincerely apologize for the inconvenience. We truly hope to have the pleasure to welcome you back soon to Maison Aurelia and enjoy a new experience with us. Best regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

Wendy

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was very charming. The rooms were spacious and sympathetically decorated in French colonial style. The staff could not have been more helpful, and the hotel had a lovely family feel about it. Breakfast was excellent. It was close to the beach and the pool was great. There was a gym, which was a bit small but absolutely fine. We went on a fantastic silversmithing course (it doesn't sound so enticing for two boys aged 8 and 12 but they thought it was wonderful) and a cookery course at 101 hotel next door, also very enjoyable. If I had to select something that could be bettered, it would be that the music from the bar was a touch on the loud side. But overall, an excellent stay and I would certainly recommend and I would seek out Maison Aurelia and stay in future.
Overnattede 5 nætter i august 2023
Svar fra Pauline Mottoulle den 28. aug. 2023
Dear Wendy,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you for having taken the time to review your recent stay with us. There is nothing more satisfying than knowing that we were able to take care of you well and leave you with such a memorable impression.We look forward to sharing your feedback with the team who will be delighted to hear your comments.Once again thank you so much.We hope to welcome you back to Maison Aurelia Sanur soon. With my best regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

Kyunghwa

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect stay in sanur
위치좋고 객실컨디션 좋고 친절합니다 유일한 단점은 욕실이 조금 좁다는건데 그래도 이용하기엔 구조나 설비가 부족함이 없었습니다 1층 와인바도 분위기 음식 모두좋습니다 특히 친절했던 Ari manager!! Thank you~
Overnattede 3 nætter i august 2023
Svar fra Pauline Mottoulle den 28. aug. 2023
Dear Kyunghwa,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you for having taken the time to review your recent stay with us. There is nothing more satisfying than knowing that we were able to take care of you well and leave you with such a memorable impression.It is wonderful to know that you have enjoyed our central location, atmosphere and food in the restaurant.We look forward to sharing your feedback with the team who will be delighted to hear your comments.Once again thank you so much.Ari, Me, and The whole team would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future. With my best regards, Pauline MottoulleGeneral Manager

8/10 Udmærket

Yuya

Overnattede 4 nætter i august 2023
Svar fra Pauline Mottoulle den 9. sep. 2023
Dear Yuya,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future. Kind regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

Darryl

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice place to stay. Great location. Best bed and pillows of any Hotel We’ve stayed in. Rooms are very spacious and well decorated.
Overnattede 7 nætter i august 2023
Svar fra Pauline Mottoulle den 14. aug. 2023
Dear Darryl,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.It is wonderful to know that you have enjoyed your time with us in Bali and that we succeeded in making your stay a memorable one. Your satisfaction is our greatest gift.The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future. Kind regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

Stefan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 13 nætter i juli 2023
Svar fra Pauline Mottoulle den 1. aug. 2023
Dear Stefan,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future. Kind regards, Pauline MottoulleGeneral Manager

8/10 Udmærket

Dody, Dobbs Ferry

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel is a nicely decorated, but the area is a little sketchy, the beach isn't that nice, there is a small strips of shops and restaurants but not much else to see or do. I didn't find the staff to be particularly helpful in getting a ride to the airport or with information about the area. I was also given inaccurate information from the front desk about the length of time to get to the airport.
Overnattede 1 nat i juli 2023
Svar fra Pauline Mottoulle den 5. aug. 2023
Dear Dody,Thank you very much for taking the time to review your stay among us. Your feedback is much appreciated. We are saddened to read that Sanur and our surroundings was not to your taste. We are sorry to read that you were given inaccurate information regarding transportation and truly apologize for any inconvenience. This will be discussed with our team and managers involved, in order to avoid such situations in the future. We hope this happening won’t prevent you from coming back to Maison Aurelia Sanur. We would be delighted to welcome you back for a new experience. With my best regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

Mohamed

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent en famille
Super établissement très bien placé au cœur de sanur Un peu bruyant mais les chambres familiales sont spacieuses et très confortables
Overnattede 2 nætter i juli 2023
Svar fra Pauline Mottoulle den 25. jul. 2023
Cher Mohamed,Om Swastiastu depuis Maison Aurelia Sanur. Nous vous remercions pour votre commentaire et sommes enchantés de lire que vous avez apprécié notre situation centrale et le confort de nos chambres familiales. Sanur est en effet au pic de sa saison touristique durant les mois de juillet et août, nous serions ravis de vous accueillir à nouveau lors d'un moment un peu plus calme. Nous vous souhaitons une excellente journée et une belle suite de vacances à Bali. Cordialement,Pauline MottoulleGeneral Manager

10/10 Fremragende

Lucie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing hotel
This was our second stay at Maison Aurelia. The hotel is a hidden gem, right in the middle of Sanur. Only a few minutes walk to the beach and with a great restaurant onsite plus many shops and restaurants on its doorsteps. The Camelia suite that we stayed in was spacious and well appointed. All bathroom amenities you could possibly need, plush bedding linen and towels and cloudlike pillows. The pool area is lovely with shaded cabanas, a good sized pool and a separate spa pool. There is a small gym and a spa salon also onsite. The staff are extremely friendly and helpful. We will certainly return when we are next in Sanur.
Overnattede 13 nætter i juni 2023
Svar fra Pauline Mottoulle den 4. jul. 2023
Dear Lucie, Om Swastiastu, warmest greetings from Maison Aurelia Sanur.Thank you very much for your kind feedback. I am delighted to read that you enjoyed your last visit with us.I have shared your kind words and beautiful compliments with all the staff. It is always gratifying to know that we have succeeded in satisfying our guests.We thank you for your loyalty and look forward to welcoming you back to Sanur very soon.With my kind regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

Jesse

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close to the beach, found friendly vendors for eating, shopping n services, close to airport
Overnattede 2 nætter i juni 2023
Svar fra Pauline Mottoulle den 14. jun. 2023
Dear Jesse,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future. Kind regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

suah

Overnattede 2 nætter i maj 2023
Svar fra Pauline Mottoulle den 31. maj 2023
Dear SuahOm Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future. Kind regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

Daralyn

Overnattede 9 nætter i maj 2023
Svar fra Pauline Mottoulle den 11. jun. 2023
Dear DaralynOm Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future. Kind regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

Anders, Oslo

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Får mye for pengene og det er store fine rom. Minuset er at det luktet litt rått/mugg i rommet.
Overnattede 1 nat i maj 2023
Svar fra Pauline Mottoulle den 23. maj 2023
Dear AndersOm Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.I have shared your valued feedback with our team to ensure improvement is made forthwith. We have looked into the issues and of course have also addressed your concerns to the respective department and corresponding management .Myself and the whole team would like to wish you safe travels, hoping to welcome you back at Maison Aurelia in the near future. Kind regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

Anders, Oslo

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There are large and nice rooms. Top service and good beds. The breakfast was a lit too limited. The price at this hotel is good and you'll be looking a bit between the fingers then. I will come back for sure
Overnattede 1 nat i maj 2023
Svar fra Pauline Mottoulle den 8. maj 2023
Dear AndersOm Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.I have shared your valued feedback with our team, and We have addressed your concerns to the respective department and corresponding management.Myself and the whole team would like to wish you safe travels, hoping to welcome you back at Maison Aurelia in the near future. Kind regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

Aniel

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Een hele nette hotel op loopafstand van Pantai Sanur. Veel eetgelegenheden in de buurt. De wijnbar/ restaurant bij het hotel is een aanrader.
Overnattede 1 nat i april 2023
Svar fra Pauline Mottoulle den 30. apr. 2023
Dear AnielOm Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.Myself and the whole team would like to wish you safe travels, hoping to welcome you back at Maison Aurelia in the near future. Kind regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

Kathleen, brooklyn

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property is great for families with big rooms comfortable beds and lounge. Wifi is excellent.
Overnattede 5 nætter i marts 2023
Svar fra Pauline Mottoulle den 8. apr. 2023
Dear Kathleen,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.Myself and the whole team would like to wish you safe travels, hoping to welcome you back at Maison Aurelia in the near future. Kind regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

REBECCA

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent hotel as a single traveller. Made to feel very welcome from airport pick up to departure. A quiet oasis to relax.
Overnattede 2 nætter i marts 2023
Svar fra Pauline Mottoulle den 30. mar. 2023
Dear Rebecca,Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you for having taken the time to review your recent stay with us. There is nothing more satisfying than knowing that we were able to take care of you well and leave you with such a memorable impression.I have shared your kind words and beautiful compliments with all the staff. It is always gratifying to know that we have succeeded in satisfying our guests.We hope to welcome you back to Maison Aurelia Sanur soon. With my best regards, Pauline MottoulleGeneral Manager

8/10 Udmærket

Lynne

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Lovely property. Rooms very spacious and staff wonderful. Just need to remove some of the towels in rooms and pool. Some were worn and showing their age. One pool lounge near the outdoor shower was broken. You could see the piece of broken wood. Hand rails near the pool shower need to be fixed very loose could be an accident waiting to happen. Children using the pool should be asked to restrict their time. One family had a little girl and boy with their baby sitter there from 10.30 to 4.30 and often were screaming. Even jumping on top of adults trying to swim. This same family ordered food and drinks and children were allowed to take this and eat and drink in the pool. Unfortunately no one asked them to remove the drinks or food. No staff approached them about this nor about the squealing.
Overnattede 6 nætter i februar 2023
Svar fra Pauline Mottoulle den 28. feb. 2023
Dear LynneThank you very much for taking the time to review your stay among us. We are pleased to learn that you like our hotel and their generous size of the room. We are deeply sorry that your visit did not meet your expectations and the standards you can expect in a hotel like ours. Your feedback is very important to us, that’s why we’ve immediately shared your comments with our relevant department heads so that they can ensure a follow-up. We can’t go back on the impression you had during your last stay, but we truly hope that you accept our sincerest apologies for the inconvenience you encountered and would be very pleased to welcome you back to Maison Aurelia in the near future. We remain at your disposal for any further queries. Best regards, Pauline Mottoulle General Manager

10/10 Fremragende

Julie

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2023
Svar fra Pauline Mottoulle den 18. mar. 2023
Dear JulieOm Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.Myself and the whole team would like to wish you safe travels, with our hope to welcome you back at Maison Aurelia.Kind regards, Pauline MottoulleGeneral Manager

6/10 Okay

Omayr

Overnattede 6 nætter i november 2022
Svar fra Pauline Mottoulle den 15. nov. 2022
Dear Omayr,Om Swastiastu, warmest greetings from Maison Aurelia Sanur.Thank you for taking the time to write a review on your recent stay with us.At the same time I would like to hear the details about your stay in order to provide you better service.Myself and the whole team would like to wish you safe travels, hoping to welcome you back at Maison Aurelia Sanur soon. Kind regards,Pauline MottoulleGeneral Manager

10/10 Fremragende

NAOTO

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
清潔な部屋。フレンドリーなスタッフ。
Overnattede 5 nætter i september 2022
Svar fra Pauline Mottoulle den 26. sep. 2022
Dear Naoto, Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you for taking the time write us a review on your recent stay with us. We appropriate your kind praises on our cleanliness and friendly staff.Myself and the whole team would like to wish you safe travels, with our hope to welcome you back at Maison Aurelia or any other Preference Hotel throughout Indonesia. Kind regards, Pauline MottoulleGeneral Manager

10/10 Fremragende

Dan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
1 night only but would definitely stay again
Just a one night stay but wished we could stay longer. The hotel is located in my preferred part of town and is beautiful with friendly welcoming staff. The bed is one of the best beds we’ve slept on with great pillows also. The room was very spacious and comfortable and we wanted for nothing more. Breakfast was good but a little limited. I’d have liked the option of fruit & yogurt or something though there was a fruit bowl by the juice station. Service was exceptional throughout with great attention to detail.
Overnattede 1 nat i september 2022
Svar fra Pauline Mottoulle den 27. sep. 2022
Dear Dan,Om Swastiastu, warmest greetings from Maison Aurelia Sanur.Thank you for taking the time write us a review on your recent stay with us. It is wonderful to know that you have enjoyed your time with us in Bali and that we succeeded in making your stay a memorable one.We are absolutely delighted to read that you were impressed with our hotel location, Spacious room, our friendly staff, comfortable bed and pillow. I have shared this motivating and comment to our team, and served as an encouragement to continuously strive to improve the quality of our services.Myself and the whole team would like to wish you safe travels, with our hope to welcome you back at Maison Aurelia or any other Preference Hotel throughout Indonesia.With my best regards,Pauline MottoulleGeneral Manager

10/10 Fremragende

Connie, Redondo Beach

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed in the magnolia suites. Two suites connected with living room between them. The bedroom with king size bed had enough space for 2 adults but the was bathroom was cramped. The bedroom with twin beds was too small for 2 adults, maybe good size for children or teenagers. Also bathroom was tight. The living room had decent space to make it comfortable. Overall very clean and nice hotel in the popular neighborhood.
Overnattede 2 nætter i august 2022
Svar fra Ari Cahyani den 15. aug. 2022
Dear Connie Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you for taking the time write us a review on your recent stay with us. It is wonderful to know that you have enjoyed your time with us in Bali and that we succeeded in making your stay a memorable one. Myself and the whole team would like to wish you safe travels, with our hope to welcome you back at Maison Aurelia or any other Preference Hotel throughout Indonesia. Kind regards, Ari Cahyani Room Division Manager

10/10 Fremragende

Muadh

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Good
Overnattede 4 nætter i maj 2022
Svar fra Ari Cahyani den 12. jun. 2022
Dear Muadh, Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you for taking the time write us a review on your recent stay with us. It is wonderful to know that you have enjoyed your time with us in Bali and that we succeeded in making your stay a memorable one. Myself and the whole team would like to wish you safe travels, with our hope to welcome you back at Maison Aurelia or any other Preference Hotel throughout Indonesia. Kind regards, Ari Cahyani Room Division Manager

8/10 Udmærket

Arabella, White Plains, New York

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable, clean, great onsite restaurant
Our flight was delayed but our driver was waiting patiently for us and was in good spirits which was a great welcome to us. Hari was knowledgeable and conversational and a great representative for the rest of the staff at Maison Aurelia who were just as pleasant and welcoming. We booked the family suite on an overnight stay between flights to and out of Bali. The rooms were spacious for four adults and adequately stocked and equipped. Very clean and comfortable. The balcony was a plus. Small but a pleasant addition. We didn't have to look for anywhere to eat because we chose to eat at the famed restaurant on site (Chris Salans' Spice) and enjoyed the dishes we ordered. For reference, breakfast was included in our stay and I highly recommend it. There was sufficient choice and the servings were more than enough. The food good - tasted great and well presented. Also of something to note - there are authorized money changers in walking distance and a mart nearby if you need it. So the location is good for the basics.
Overnattede 1 nat i september 2017

8/10 Udmærket

Claire, London, UK

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fabulous hotel and super staff
I stayed at Maison Aurelia for two weeks. As a single female traveller I felt safe and secure. The staff were delightful... helpful, accommodating and courteous. The hotel is beautiful and the room was very comfortable. The spa is great, especially with the 25% discount for residents (except manicure and pedicures - but they were still a good price). The only negative thing I would say was that sometimes the room cleaning wasn't the best (for example, I noticed occasionally that the room hadn't been hoovered/swept thoroughly) but it certainly didn't spoil my stay and I'd go back in a heartbeat if I was visiting Sanur again.
Overnattede 13 nætter i august 2017

10/10 Fremragende

Mike, Regensburg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Familienurlaub
Sehr schönes Hotel Sehr freundliches Personal Sehr sauber Liegen und Sonnenschirm am Strand frei Sehr gutes Frühstück Allerdings nur zwei Gerichte und zwei Getränke frei Bei großem Hunger müssen weitere Gerichte bezahlt werden.
Overnattede 3 nætter i september 2017